REQUEST FOR PROPOSAL (RFP) - HRMS.pdf · REQUEST FOR PROPOSAL (RFP) Imagine Sdn Bhd (IMAGINE)...

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REQUEST FOR PROPOSAL (RFP) Imagine Sdn Bhd (IMAGINE) invites interested companies to participate in the following Request for Proposal (RFP): Title HUMAN RESOURCE MANAGEMENT SYSTEM Reference No. NOT AVAILABLE Opening Date FRIDAY, 18 TH SEPTEMBER 2020 Closing Date FRIDAY, 2 nd OCTOBER 2020 BEFORE 2.00PM LOCAL TIME Work Category REGISTERED WITH IMAGINE UNDER TE 6 Interested parties must provide all necessary information and credential relate to the Request for Proposal (RFP). If companies are not yet registered with IMAGINE for the above Work Category but is interested in submission, companies can register online via this link: https://app.imagine.com.bn/eQuotes/. Disclaimer This is a Request for Proposal only and is on a non-committal basis. IMAGINE is not bound to accept the company’s proposal in part or whole. Companies requiring clarification of the RFP may e-mail their questions to [email protected] with subject heading: [ENQUIRY RFP TITLE & 2 ND OCTOBER 2020,FRIDAY]. IMAGINE shall not respond to any request for clarification received five (5) working days prior to the deadline for submission of proposal. Description on the submission shall be RFP Title, Reference Number, & Closing Dates. RFI submitted shall be addressed to: IMAGINE TENDERBOX @ [email protected] For IMAGINE SENDIRIAN BERHAD ____________________________

Transcript of REQUEST FOR PROPOSAL (RFP) - HRMS.pdf · REQUEST FOR PROPOSAL (RFP) Imagine Sdn Bhd (IMAGINE)...

Page 1: REQUEST FOR PROPOSAL (RFP) - HRMS.pdf · REQUEST FOR PROPOSAL (RFP) Imagine Sdn Bhd (IMAGINE) invites interested companies to participate in the following Request for Proposal (RFP):

REQUEST FOR PROPOSAL (RFP)

Imagine Sdn Bhd (IMAGINE) invites interested companies to participate in the following Request for

Proposal (RFP):

Title HUMAN RESOURCE MANAGEMENT SYSTEM

Reference No. NOT AVAILABLE

Opening Date FRIDAY, 18TH SEPTEMBER 2020

Closing Date FRIDAY, 2nd OCTOBER 2020 BEFORE 2.00PM LOCAL TIME

Work Category REGISTERED WITH IMAGINE UNDER TE 6

Interested parties must provide all necessary information and credential relate to the Request for

Proposal (RFP).

If companies are not yet registered with IMAGINE for the above Work Category but is interested in

submission, companies can register online via this link: https://app.imagine.com.bn/eQuotes/.

Disclaimer

This is a Request for Proposal only and is on a non-committal basis. IMAGINE is not bound to accept

the company’s proposal in part or whole.

Companies requiring clarification of the RFP may e-mail their questions to

[email protected] with subject heading: [ENQUIRY RFP TITLE & 2ND OCTOBER

2020,FRIDAY]. IMAGINE shall not respond to any request for clarification received five (5) working

days prior to the deadline for submission of proposal.

Description on the submission shall be RFP Title, Reference Number, & Closing Dates.

RFI submitted shall be addressed to:

IMAGINE TENDERBOX @ [email protected]

For IMAGINE SENDIRIAN BERHAD

____________________________

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Human Resource Management System

This document contains information about Imagine Sdn Bhd, particularly about the culture of our organisation and our approach to business, which would be of value to our competitors. We respectfully request, therefore, that it be considered commercially sensitive.

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Contents 1 Introduction .................................................................................................................................... 3

2 Scope of Work ................................................................................................................................ 3

3. Engagement duration ................................................................................................................... 10

4. Submission .................................................................................................................................... 11

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1 Introduction Imagine Sdn Bhd (hereinafter referred to as IMAGINE) would like to invite bidder to participate by

submitting implementation (technical) and commercial proposal for imagine’s Human Resource

Management System.

Imagine was incorporated in September 2019 and officially operational on 24th January 2020 with the

launch of its mobile products. Imagine was formed when Brunei consolidated the country

telecommunication networks into a single provider, UNN and existing telecommunication operator to

focus on providing competitive products and services to its customer.

Due to the consolidation of network element to UNN, imagine has 115 fulltime staff supported by 170

secondment and 36 short-term contract staff. It is expected only the fulltime staff will be using the

system. As of today, operational activities is being tracked manually via excel and approval via email.

Tenderers are expected to deliver fully operational Human Resource management System within the

next 3 months upon the award of the contract. Further details of the functional and technical

requirements can be found in the following sections.

2 Scope of Work 2.1. Features - Functional

The table below list out all the features that are required for imagine Human Resource Management

System – mandatory features. The features are expected to be delivered out-of-the-box as standard

as it is typically common HR features, but if your system offer additional features, these are optional

features to imagine and should be separated in the commercial. Failure to comply will void the

proposal.

No Functional Area

Functions & Descriptions

Mandatory (M)/ Optional (O)

1 Salary

1. Payment and proration of salary to their individual accounts (i.e proration if employees did not work complete months)

M

2. Adjustment or deduction for TAP and SCP or staff plan (i.e TAP and SCP automatically deduction from their basic salary)

M

3. Daily, monthly paid. (i.e such as STC on daily paid and permanent employees on monthly paid)

M

4. Bonus-payment and proration (i.e proration depending on the ratings received)

M

5. Backdated proration (i.e if previous payment was not made to the previous month salary)

M

2 Benefit Claim

1. Auto and manual reimburse or deduction example every time staff claim their benefit such as medical claim (i.e every time when staff attends a clinic, HR personal will update to the system and deduct the benefit of that employees)

M

2. Auto and manual reimburse or deduction example every time staff upgrade or downgrade their staff plan (i.e system to generate and prorated base on when the plans changed)

M

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3. Reminder to individual staff, balance of benefit remaining, such as medical claim, parking claim, insurance claim etc (i.e every time, this claim updated by HR personal, an auto deduction of employees benefit will be deducted such as medical leave etc)

M

3 Leave

1. Auto deduction of leave (i.e once employees apply, it will reflect the latest balance)

M

2. Approval routing to supervisors or HOD's (i.e for approval if employees, it will goes to their next level approver)

M

3. Reminder on remaining balance of leave left ie email to staff O

4. Change of line approval for leave (i.e if either the employees or their line supervisor have moved and being replace)

M

4 Staff profile

1. Staff to update their personal detail (i.e employees status, promotion, move to new address etc)

M

2. A reminder for staff to always update, if not penalty will be in place

M

3. Declaration of business ownership (i.e mandatory to avoid any conflict of interest)

M

4. Medical check result (this info to be uploaded and viewed only by specific HR personal)

M

5 Welfare

1. Reminder on staff being admitted to hospital O

2. Reminder for ER staff to pay a visit to the staff affected (i.e once employees supervisor update in the system, triggers goes to welfare employees as a reminder for visit to the employees)

O

6 Disciplinary

1. Staff are able to report a disciplinary issue (i.e system to provide a template for employees to update)

M

2. Records saved and provided when required (i.e for Welfare employees to view when required)

M

3. Process flow from open to closing the case (Auto Reminder) O

7 Grievances

1. Staff are able to fill in the grievances into a form (i.e system to provide a template for employees to update)

M

2. Process flow from open to closing the case (Auto Reminder) M

8 Harassment

1. Staff are able to key in the information of events (i.e system to provide a template for employees to update)

M

2. Process flow from open to closing the case (Auto Reminder) M

9 Process Flow

1. Admin/ requestor/ creator (i.e champion owner from HR employees)

M

2. Processing/ verifying (i.e champion owner from the relevant department/ division)

M

3. Approval (i.e champion owner from the relevant department/ division)

M

10 Report 1. Ability to save as PDF/ Excel/ CSV/ TXT M

2. Selection criteria – Weekly, Monthly and Yearly M

11 Interface/ API

1. Email system with integration to Office 365 M

2. Finance System (SAP System – GL Entries) M

3. Attendance System (i.e will automatically calculate the number of hours employees work and prorate when it is less than 8 hours)

M

4. Learning management system O

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12 Training

1. Training Nomination Form for supervisors to nominate employee or self-nominate training - requires approval

M

2.Training evaluation form - a automated form sent to trainees via email to be filled after attending training for report purposes

M

3. Training Needs Analysis - to track competencies and update of individual gaps and training required

M

4. Room Booking Form - to book and monitor training rooms effectiveness

M

5. Knowledge Transfer - a form to be fill competencies and skills for knowledge sustainability

M

6. Individual Training Record - to track and save as PDF of every training attended by employees (for report and auditing purposes)

M

13 Performance

Staff can enter their performance assessment directly into the system (i.e template provided, and for employees to keep on updating when required)

M

KPI base and competency M

Auto calculation (i.e for personal from HR Compensation and benefit use)

M

Dashboard (i.e for personal from HR Compensation and benefit use)

M

System able to generate Bell curve (i.e for personal from HR Compensation and benefit use)

O

14 Recruitment

Contract (i.e uploading a signed contract for individual employee to view)

M

Offer Letter (i.e uploading a signed offer letter for individual employee to view)

M

Attach interview feedback (i.e uploading a interview feedback for individual employee to view)

M

15 Authentication

Single Sign-On (SSO) Authentication to Office365 / Azure Active Directory

M

Two-Factor Authentication (2FA) using either phone, email or software

O

3. Other mandatory features

3.1. Configurable – System should be easily be configured by super user without the needing of

Tenderer to add or make any configuration changes.

3.2. Modular – Easily add or remove module from the system. This is to allow additional module

to be added when needed and dropped when a module is no longer required

3.3. Browser enable – Proposed system must support access via common browser such as

chrome, internet browser, opera & firefox

3.4. API Integration – Proposed system must support API integration (i.e SAP – pushing data to

General Ledger)

3.5. Custom Site Name – Access to the HRMS are to use the imagine.com.bn domain, with naming

of the subdomain to be provided

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4. Optional features

4.1. Mobile app – Proposed system shall support iOS and Android

5. System Hosting Requirements

5.1. Cloud-base – No on-premises installation of the system.

5.2. Subscription-based – subscription must start from go-live/ by lot

6. User License

6.1. Administrator User – 5

6.2. End User – 130

7. Training

7.1. The Tenderer shall provide a full and detailed training plan. This shall include the courses to

be conducted, course contents, trainee pre-requisites, and duration of each course and the

resume of the instructors. The training provided shall include training on all software,

products and services included in the System.

7.2. All training materials developed by the Tenderer shall become the property of imagine.

Master copies of training materials shall be provided to allow for reproduction, as deemed

appropriate and necessary.

7.3. The Tenderer shall be responsible for conducting training for 2 categories of users, namely

Administrator and Trainer.

7.3.1. Administrator may be sub-categorized into several group such as HR Administrator,

System Administrator. These users are responsible for creating, updating, and deleting

configurations, master data, workflows, etc . The total of Administrator is 5.

7.3.2. Trainer – is super end-user that is being trained to train others. It is anticipated the total

number of Trainer to be trained is 10.

7.4. The mode of end-user operation training shall include computer hands-on training, with the

System set up in a way that closely integrates with actual workflow and operation processes

in the working environment, allowing users to familiarise themselves with the processes and

procedures in a simulated environment. The training sessions shall be conducted according

to the implementation plan. – 10 users

7.5. The Tenderer shall develop different types of training facilities to support each course in the

training programme, such as:

7.5.1. Trainer’s guide, which shall include course agenda, course objectives, procedures for

managing training sessions, resources and facilities required, guidelines for preparing

training, detailed lesson plans including outlined presentations and discussion guides,

training aids and job aids, computer-based learning facilities, and detailed instructions

for managing any on-the-job training.

7.5.2. Training materials, including manuals, handouts, computer-based training software

packages, self-study packages, etc.

7.5.3. Training materials shall closely integrate with actual workflow and operation in Imagine

business environment to provide a user-friendly and practical guide to the users.

7.5.4. Training presentation slides, or other appropriate delivery aids.

7.5.5. Training data, designed for the purpose of computer hands-on training.

7.5.6. The use of electronic training book or guide is encourage

7.5.7. Training evaluation mechanism, including associated forms and scorecards.

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7.6. All training facilities developed by the Tenderer shall become the property of Imagine.

Master copies of training facilities shall be provided to allow for reproduction, as deemed

appropriate and necessary.

7.7. The Tenderer shall make provisions to enhance the course design and all associated training

facilities, following an evaluation of the first presentation of each training course.

7.8. The Tenderer shall recommend the training approach for new users in the future after full

rollout of the System. The Tenderer shall be responsible for planning, designing and

developing any additional training facilities necessary to support this.

7.9. Training Delivery

7.9.1. The Tenderer shall set up the Training Environment for all training sessions, including

the preparation, loading and re-loading of training data.

7.9.2. The Tenderer may propose additional training as an option.

8. Acceptance Testing

8.1. The Tenderer shall propose “Acceptance Tests” and the testing approaches to test and ensure

that configured system meets the requirements of imagine as accepted during requirement

gathering.

8.2. The user acceptance test must be approved by Imagine, at least one (1) week prior to the

carrying out of the acceptance tests. If in the reasonable opinion of Imagine such

specification does not provide sufficient details to test all the functions and facilities, the

Tenderer shall make the amendments as requested by Imagine.

8.3. If the acceptance tests are not successfully completed, Imagine may call for a retest, which

shall be at the expense of the Tenderer.

8.4. The Tenderer shall provide all labour, materials, transportation and documentation to

complete all acceptance tests.

8.5. The Tenderer shall prepare two (2) copies of a Test Report as soon as possible after the

completion of each test. Imagine representative shall countersign the Test Report to indicate

his agreement.

9. Implementation and Related Services

9.1. General Requirements

9.1.1. Implementation and related services refer to the services provided by the Tenderer from

the commencement of the implementation of the project, until successful completion

of distribution to the end users including training.

9.1.2. Imagine shall furnish the Tenderer with pertinent information, knowledge and

assistance as the Tenderer may reasonably and properly require enabling it to perform

its obligations hereunder.

9.1.3. All the materials supplied to the Tenderer by Imagine for the purpose of this Project shall

remain the property of Imagine and shall be returned in reasonable order after the

completion of the Implementation and Related Services.

9.1.4. The Tenderer shall comply with all reasonable instructions of Imagine representative in

so as they are applicable to the Implementation and Related Services.

9.2. Delivery Schedules

9.2.1. The Tenderer shall, on receipt of the Letter of Award, promptly commencement of the

implementation of the system.

9.2.2. The completed System ready for service shall be implemented within three (03) months

of Award.

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9.2.3. The Tenderer shall provide a detailed project schedule that can meet the timeline

described above. The project schedule shall show details up to task level, how each

milestone could be achieved within the timeframe specified above. The project

schedule shall reflect possible overlaps between key activities and their

interdependencies. The project schedule shall also highlight the critical path.

9.2.4. The Tenderer may propose a schedule where the timeline can be achieved earlier.

9.3. Implementation Approach

9.3.1. The Tenderer shall propose an implementation strategy in which the completion of the

System and integration scope can be realised.

9.3.2. The System shall only be fully commissioned upon the successful completion of all

milestones, when all the requirements specified in the Tender Documents have been

implemented. An overall acceptance test of the System shall be conducted at the end

of the project as described in Clause 2.5 - Acceptance Testing.

9.3.3. The Tenderer shall be required to assist Imagine in the Post-Implementation Review, to

be carried out within six (6) month of the overall commissioning of the System, by

providing the necessary information. Examples of information required are lessons

learnt, actual vs projected man-effort etc. The Tenderer shall also assist Imagine in the

formulation of action plans to address the identified issues.

9.4. Implementation Services

9.4.1. During the Implementation, the Tenderer shall be responsible for the following:

9.4.2. Provide day-to-day planning, control and administration of the project;

9.4.3. Advise Imagine, on a timely basis, about any unavoidable deviation from plans and

recommend appropriate corrective and preventive actions;

9.4.4. Ensure the successful commissioning of the system within the specified schedule and

budget;

9.4.5. Ensure all the required deliverables are ready to be accepted by Imagine;

9.4.6. Attend regular and ad-hoc meetings which are chaired by Imagine;

9.4.7. Keep Imagine informed of all matters related to the project within the knowledge of the

Tenderer and shall answer all reasonable enquiries received from Imagine;

9.4.8. Exercise all reasonable skill, care and diligence in its conduct of the Implementation and

Related Services, including the following requirements;

9.4.8.1. All ordinances or regulations enforced in Brunei shall be followed;

9.4.8.2. The Tenderer shall take all necessary measures to prevent interruption to

Imagine’s operations.

9.4.8.3. Inform Imagine of any change or replacement of key Tenderer staff during the

project delivery;

9.4.8.4. Provision for sufficient resources to carry out the Implementation, Support

Services and Training requirements;

9.4.8.5. Provide one dedicated Project Manager for the duration of the

Implementation Period;

9.4.8.6. Provide one Account Manager for the duration of the Support Services Period;

9.4.8.7. Provide qualified trainers by the Tenderer for the project.

10. Post Implementation Support

10.1. Warranty and Support

10.1.1. The Tenderer shall warrant the System shall be supported for at least five (5) years

which include bug fixes and system upgrade without any cost to imagine. In case, system

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has end-of-life and Tenderer is migrating their customers to a new platform, imagine

must be informed of any disruption to the operations or availability of system.

10.2. Service Levels

10.2.1. Response Time is the period between notification times of a fault or issues log to the

time the Tenderer representative responded to the fault or issue.

10.2.2. Resolution Time is the period the problem has been resolved.

10.2.3. All problems shall be classified by Imagine as follows:

Severity Problem Impact Response Time Resolution Time

1 • Affects the System such that Imagine or its customers are unable to perform its business functions or use the solution features; and/or

• Has a major security implication 15 minutes

2 hours

2 • Affects a particular process or System for which there are acceptable alternatives for bypassing the problem

4 hours

3 • Minimal impact on the Imagine or customer ability to perform or use its functions.

One (1) calendar day

10.3. Problem Management

10.3.1. General

10.3.1.1. The Tenderer shall have a mechanism to enable its staff to log, update and

track the status of the problems that arise.

10.3.1.2. Where problems are communicated to the Tenderer from Imagine user

directly, the Tenderer is expected to log all such problems reported and

respond to the problem. This log shall be accessible by Imagine.

10.3.1.3. The problem log shall record at least the date, time, details of the fault or

problem, corrective and follow-up action, and the service personnel.

10.3.1.4. The Tenderer shall also provide an analysis of the problems encountered and

propose actions to prevent these problems from re-occurring, and pre-empt

similar problems from occurring.

10.3.1.5. The Tenderer shall be measured on its Service Level for production support

via the problem management mechanism.

10.3.2. Problem Analysis, Resolution and Management

10.3.2.1. The Tenderer shall follow the Problem Management Procedure endorsed by

Imagine

10.3.2.2. The Tenderer shall work closely with the agencies stated to

10.3.2.2.1. Ensure the smooth running of the System; and

10.3.2.2.2. Minimise and synchronise system downtime.

10.3.2.3. The Tenderer shall perform a thorough analysis of the problem, which include

to identification of the causes of problem, the Systems affected, the data or

any loss suffered and the recommended solutions.

10.3.2.4. The "Response Time" shall start from the time the problem is communicated

to the Tenderer’s single point of contact, directly from Imagine user through

the telephone or email and to the response by the Tenderer to the problem.

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10.3.2.5. The “Problem Resolution Time” shall begin upon notification of the problem

until the problem is resolved and the defect is restored to a satisfactory

working condition.

10.3.2.6. Imagine reserves the right to vary the Problem Resolution Time when the

need arises.

10.3.2.7. The Tenderer shall provide a mechanism and substantiate to Imagine that the

Service Levels are met.

10.3.2.8. The Tenderer shall work with all parties designated by Imagine and take

necessary actions to resolve all problems.

10.3.2.9. The Tenderer shall schedule problem reviews to track unresolved problems

and provide rectification efforts to prevent problem from re-occurring.

Frequency of such reviews shall be as specified by Imagine.

10.3.3. Escalation Process

10.3.3.1. For problem under Severity 1, the Tenderer shall inform Imagine immediately

through an escalation process and shall brief Imagine on the causes, areas of

impact and lead time for recovery within one hour.

11. Payment & Milestone

11.1. General Requirements

11.1.1. All payments shall be made in Brunei Dollars. RFP Pricing proposal to be provided in

BND.

11.1.2. Payment claim for Detailed Project Workplan by the Tenderer to Imagine shall be

accompanied by the Tenderer invoice and the Detailed Project Workplan.

11.1.3. All payment claims for delivery of hardware and software by the Tenderer to Imagine

shall be accompanied by the Tenderer invoice and delivery order, describing, as

appropriate, the goods delivered and related services performed. These costs must be

detailed upfront and included in the RFP commercial submission.

11.1.4. All payment claims for installation and user acceptance tests by the Tenderer to the

Imagine should be accompanied by the Tenderer invoice and Test Reports.

11.1.5. All payment claims for the support services shall be made monthly with the

attachment of Tenderer invoice and service reports.

12. System Demonstration

12.1. Imagine may request Tenderer to demonstrate the capability of the proposed System by

demonstrating the mandatory features. Imagine will notify the Tenderer one (1) week in

advance. Imagine fully aware System may not be configured to imagine requirement yet and

Tenderer is expected to demonstrate on the vanilla version of the software.

3. Engagement duration The Tenderer shall make sure that the engagement is completed and final report to be submitted to

IMAGINE project manager by 3 months. The maximum effort estimation is 3 months and hence the

successful bidder shall make sure that the required scope is delivered within this interval, unless

justified otherwise.

Further the successful bidder is expected to complete this engagement within 3 months of releasing

the Purchase Order.

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4. Submission Tenderer is requested to submit the following technical documents:

1.1. Proposal in word format, which shall cover :-

i. Methodology and Organization

ii. Statement of Compliancy against all points in Chapter 2 in excel format. The

compliancy status is differentiated into FC (Full Compliance), PC (Partial

Compliance), NC (Non-Compliance).

iii. Service Organization with clear role and number of resources

iv. Expertise and Experience

A template for Technical Proposal Submission is shared in the next page.

1.2. Commercial Proposal in excel format

1.2.1. Provide schedule of rates and prices corresponding to the scope of work.

A template for Commercial Proposal Submission is shared in the next page.

1.3. Contact Details:

1.3.1. Tenderer is requested to provide a single point of contact for their proposal (name

of the company, name of the individual to be contacted, phone number, facsimile

number, email and postal address) as part of their proposal.

1.4. Tenderer Conflict of Interest Form

1.4.1. Tenderers required to submit a signed copy of the Tenderer Conflict of Interest

Form along with the Proposal(See Next Page).

1.5. Term and Condition

1.5.1. Should IMAGINE pursue with the proposal, IMAGINE would share the terms and

conditions to the Tenderer subsequently.

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Human Resource Management System Submission Technical Template

Note to tenderer:

Please comply to the structure of the template and failure to comply will result in your submission

as non-compliance and will not be evaluated.

Before submitting, please delete this note.

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1 Introduction 2.1 Company Profile & Organisational Structure

2.2 Related Experiences (HRMS implementation)

No Project Customer Year Referral* (name and phone number)

1

2

* Imagine may call the referral provided.

2 Statement of Compliance

No Functional Area

Functions & Descriptions

FC, PC, NC

Remark

1 Salary

1. Payment and proration of salary to their individual accounts

M

2. Adjustment or deduction for TAP and SCP or staff plan

M

3. Daily, monthly paid. M

4. Bonus-payment and proration M

5. Backdated proration M

2 Benefit Claim

1. Auto and manual reimburse or deduction example every time staff claim their benefit such as medical claim

M

2. Auto and manual reimburse or deduction example every time staff upgrade or downgrade their staff plan

M

3. Reminder to individual staff, balance of benefit remaining, such as medical claim, parking claim, insurance claim etc

M

3 Leave

1. Auto deduction of leave M

2. Approval routing to supervisors or HOD's

M

3. Reminder on remaining balance of leave left ie email to staff

O

4. Change of line approval for leave M

4 Staff profile

1. Staff to update their personal detail M

2. A reminder for staff to always update, if not penalty will be in place

M

3. Declaration of business ownership M

4. Medical check result M

5 Welfare

1. Reminder on staff being admitted to hospital

O

2. Reminder for ER staff to pay a visit to the staff affected

O

6 Disciplinary 1. Staff are able to report a disciplinary issue

M

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HR System Imagine Sdn Bhd

Strictly confidential – Imagine Sdn Bhd Page 3 of 5

2. Records saved and provided when required

M

3. Process flow from open to closing the case

O

7 Grievances

1. Staff are able to fill in the grievances into a form

M

2. Process flow from open to closing the case

M

8 Harassment

1. Staff are able to key in the information of events

M

2. Process flow from open to closing the case

M

9 Process Flow

1. Admin/ requestor/ creator M

2. Processing/ verifying M

3. Approval M

10 Report 1. Ability to save as PDF/ Excel/ CSV/ TXT M

2. Selection criteria – Weekly, Monthly and Yearly

M

11 Interface/ API

1. Email system M

2. Finance System M

3. Attendance System M

4. Learning management system M

12 Training

1. Training Nomination Form M

2.Training evaluation form M

3. Training Needs Analysis M

4. Room Booking Form M

5. Knowledge Transfer M

6. Individual Training Record M

13 Performance

Staff can enter their performance assessment directly into the system

M

KPI base and competency M

Auto calculation M

Dashboard M

System able to generate Bell curve O

14 Recruitment

Contract M

Offer Letter M

Attach interview feedback M

3 Implementation Methodology a. Timeline

b. Approach (Methodology,

c. Project Manager details – org chart

4 Support a. Support Structure

b. Service Level Commitment (SLC)

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HR System Imagine Sdn Bhd

Strictly confidential – Imagine Sdn Bhd Page 1 of 5

Human Resource Management System Submission Commercial Template

Note to tenderer:

Please comply to the structure of the template and failure to comply will result in your submission

as non-compliance and will not be evaluated.

Before submitting, please delete this note.

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HR System Imagine Sdn Bhd

Strictly confidential – Imagine Sdn Bhd Page 5 of 5

1. COMMERCIAL PROPOSAL All submission must in BND. Failure to quote in BND may result is disqualification of bids.

1.1 MANDATORY FEATURES (Year1(Implementation year)- Year5) – bug fix

No Items Description Fee Quantity Total Fee

1

2

1.2 OPTIONAL FEATURES

No Items Description Fee Quantity Total Fee

1

2

1.3 IMPLEMENTATION COST (include Project Management and Training cost)

No Items Description Fee Quantity Total Fee

1

2

2. Payment Milestone Vendor to proposed payment milestone for the project in the table below:

No. Milestone % payment

1

2

3

3. Vendor Conflict of Interest Next Page

Page 18: REQUEST FOR PROPOSAL (RFP) - HRMS.pdf · REQUEST FOR PROPOSAL (RFP) Imagine Sdn Bhd (IMAGINE) invites interested companies to participate in the following Request for Proposal (RFP):

VENDOR CONFLICT OF INTEREST DECLARATION FORM

Page 1/1

Company Name:

Address:

Imagine Sdn Bhd 6th Floor, Royal Brunei Airlines (RBA) Plaza Jalan Sultan Omar Ali Saifuddien, BS 8811 Bandar Seri Begawan Negara Brunei Darussalam

Date:

Dear Sir / Madam,

DECLARATION TO CONFIRM ABSENCE OF ANY CONFLICT OF INTEREST

I, the undersigned being the authorised signatory for the above-mentioned company/consortium for the

quotation/tender ………………………………………………………………………………………………………………………………………………………,

hereby solemnly declare that we are not and shall not be in any situation which could give rise to a conflict of

interest in what concerns the performance and/or implementation of the contract.

In the event of the contract being awarded to us, we undertake the following:

• to act with complete impartiality and in good faith in what concerns its performance and outcome and to immediately declare to IMAGINE in writing any situation that might raise concerns with respect to conflict of interest, impartiality or otherwise affect our position/ability to duly and appropriately perform the contract

• to declare any affiliations with IMAGINE employees in the table below, if any

No Employee Name Relationship

1

2

3

4

5

(*You may attach additional names in a separate table)

• that I understand that should any situation constituting a conflict of interest or could give rise to a conflict of interest, I will inform IMAGINE, without delay;

• that I have not made, and will not to make, any offer of any type whatsoever from which an advantage can be derived under the contract;

• that I have not granted, sought, attempted to obtain or accepted and will not grant, seek, attempt to obtain, or accept any advantage, financial or in kind, to or from any party whatsoever, constituting an illegal or corrupt practice, either directly or indirectly, as an incentive or reward relating to the award of the contract;

• that I understand that IMAGINE reserves the right to verify this information and that I am aware of the consequences which may derive from any false declaration in respect of the information required by the IMAGINE as a condition of participation in the contract procedure.

I further declare that the information provided in this letter is true.

Thank you for your attention.

Yours Sincerely,

____________________________________ Full Name: Designation: Company Name:

HUMAN RESOURCE MANAGEMENT SYSTEM