SLOVENIAN RURAL DEVELOPMENT NETWORK SRDN DRUŠTVO ZA RAZVOJ SLOVENSKEGA PODEŽELJA - DRSP
REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer...
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Transcript of REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer...
![Page 1: REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company.](https://reader036.fdocuments.net/reader036/viewer/2022082604/5514cc2c550346935c8b4bc7/html5/thumbnails/1.jpg)
REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
1
DRSP identifies prospective
client(24.3.2.2)
DRSP creates or revises Authorization & sends to
Retail Customer for signature
(24.3.2.2, 24.3.2.3 & 24.3.2.4.1.5)
Retail Customer receives
Authorization & reviews(24.3.2.4)
1
Yes
No
Negotiation necessary?(24.3.2.4.1.3)
DRSP enters negotiation(24.3.2.4.1.3)
Retail Customer negotiates with
DSP(24.3.2.4.1.3)
No Further Action
Yes
No
Negotiation successful?(24.3.2.4.1.3, 24.3.2.4.1.4 & 24.3.2.4.1.5)
2
DRSP re-evaluates Authorization
form(24.3.2.4.1.3)
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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
2
No Further Action
Receives rejected Authorization &
re-evaluates(24.3.2.4.1.1)
Retail Customer returns rejected
Authorization to DRSP(24.3.2.4.1)
Authorization acceptable?
(24.3.2.4, 24.3.2.4.1
& 24.3.2.4.2)
Yes
No
Yes No
3
Still a viable client?
(24.3.2.4.1.1, 24.3.2.4.1.2 & 24.3.2.4.1.3)
DRSP receives Authorization & confirms
Retail Customer not a client of another DRSP
(24.3.3.1)
Retail Customer fills in & signs
Authorization & sends to DRSP
(23.3.2.4.2)
Receives Customer Information Request
(24.3.3.5)
1
2
Retail Customer
a client of another DRSP?
(24.3.3.1, 24.3..3.2 & 24.3.3.3)
DRSP sends Customer Information Request to Distribution Company
(24.3.3.3 & 24.3.3.4)
No
Yes DRSP sends letter to Retail Customer
that unable to help(24.3.3.2)
Retail Customer receives letter from
DRSP(24.3.3.2)
![Page 3: REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company.](https://reader036.fdocuments.net/reader036/viewer/2022082604/5514cc2c550346935c8b4bc7/html5/thumbnails/3.jpg)
REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
3
3Is Retail
Customer eligible?(24.3.3.5, 24.3.3.5.1 &
24.3.3.5.2)
Distribution Company sends rejection notice
(24.3.3.5.1)
Distribution Company compiles necessary
data & sends to DRSP(24.3.3.5.2)
No
Yes
Receives necessary data & performs quick
assessment(24.3.3.5.2 & 24.3.3.6)
4
Sends a letter to Retail Customer
that DRSP cannot help
(24.3.3.6.1)
Is Retail Customer a viable client?
(24.3.3.6, 24.3.3.6.1 & 4.3.3.6.2)
Retail Customer receives letter
from DRSP(24.3.3.6.1)
No
Yes
DRSP receives rejection
notice(24.3.3.5.1)
DRSP notifies Retail Customer that unable
to help(24.3.3.5.1.1)
Retail Customer receives letter
from DRSP(24.3.3.5.1.1)
![Page 4: REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company.](https://reader036.fdocuments.net/reader036/viewer/2022082604/5514cc2c550346935c8b4bc7/html5/thumbnails/4.jpg)
REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
4
4
Sends request for assessment to
engineering firm(24.3.3.7)
Receives request for assessment
(24.3.3.7)
Performs in-depth site assessment &
sends to DRSP(24.3.3.8 & 24.3.3.8.1)
Receives in-dept Assessment
(24.3.3.8 & 24.3.3.8.1)
Is Retail Customer a viable
client?(24.3.3.9, 24.3.3.9.1 &
24.3.3.9.2)
Notifies Retail Customer that unable to help
(24.3.9.1)
DRSP sends contract or revised contract to
Retail Customer(24.3.3.9.2, 24.3.3.9.2.1,
24.3.3.6.3 & 24.3.3.10.2.2)
No
Yes
Receives notification that DRSP unable to
help(24.3.3.9.1)
Retail Customer receives contract
& reviews(24.3.3.10)
7
5
6
Detailed on-site assessment
needed?(24.3.3.6.2, 24.3.3.6.3 &
24.3.3.7)
No
Yes
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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
5
7
5
6
8
Is contract acceptable?
(24.3.3.10, 24.3.3.10.1 & 24.3.3.10.3)
Retail Customer signs contract & sends to DRSP
(24.3.3.10.3)
Retail Customer
rejects contract
(24.3.3.10.1)
No
Yes
Receives contract rejection & opens negotiation with Retail Customer
(24.3.3.10.2)
Receives signed contract
(24.3.3.10.3)
Sends Enrollment Request to
Distribution Company(24.3.3.11, 24.3.3.12 &
24.3.3.13)
Distribution Company receives Enrollment
Request(24.3.3.11, 24.3.3.12 &
24.3.3.13)
Negotiation Successful?
(24.3.3.10.2, 24.3.3.10.2.1 & 24.3.3.10.2.2)
No
Yes
No further action
(24.3.3.10.2.1)
9
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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
6
8 11
Retail Customer account
confirmed?(24.3.3.15 &
24.3.3.17)
No
Yes9
Yes
NoDistribution
Company enrolls Retail Customer
(24.3.3.15)Distribution Company
sends Enrollment Rejection
(24.3.3.16, 24.3.3.17 & 24.3.3.18)
Distribution Company sends Enrollment Confirmation
(24.3.3.15 & 24.3.3.19)
10
Retail Customer already client of another DRSP?
(24.3.3.14 & 24.3.3.16)
DRSP receives Enrollment Confirmation, updates is information system, and notifies Retail Customer
(24.3.3.20)
Retail Customer receives Enrollment Confirmation &
begins preparation to comply with its contract
(24.3.3.20 & 24.3.3.21)
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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
7
11Engineering firm
requests payment for in-depth assessment
(24.3.4.1 & 24.3.4.1.1)
DRSP receives request for payment from engineering firm(24.3.4.1 & 24.3.4.1.1)
10
DRSP receives Enrollment Rejection and notifies Retail Customer that
unable to help(24.3.3.22)
Retail Customer receives notification
(24.3.3.22)
Yes
No
Engineering Firm’s request
validated?(24.3.4.2, 24.3.4.3 &
24.3.4.4)
DRSP sends rejection notice to the engineering firm
(24.3.4.3)
Engineering firm receives rejection notice & re-
evaluates(24.3.4.3 & 24.3.4.7)
Yes
NoCorrective action determined?
(24.3.4.7 & 24.3.4.7.1)
No further action
12
16
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Request for payment still valid?
(24.3.4.6, 24.3.4.6.1 & 24.3.4.6.2)Distribution
Company is responsible for
payment?(24.3.4.4, 24.3.4.4.1 &
24.3.4.4.2)
REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
8
12
Receives request for payment &
evaluates request(24.3.4.4.1)
Is request valid?
(24.3.4.5, 24.3.4.5.1 & 24.3.4.5.2)
Sends payment rejection to DRSP
(24.3.4.5.2)
No
Yes
Receives payment rejection & re-evaluates the request
for payment(24.3.4.6)
Negotiations successful?
(24.3.4.6.1, 24.3.4.6.1.1 & 24.3.4.6.1.2)
DRSP initiates dispute resolution
(24.3.4.6.1.2)
No
Yes
Yes
No
DRSP sends request for payment to Distribution
Company(24.3.4.4.1 & 24.3.4.6.1.1)
DRSP authorizes payment & sends to
Engineering Firm(24.3.4.4.2 & 24.3.4.6.1.1)
Engineering Firm receives payment
(24.3.4.4.2)
13
No Yes14
1516
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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow
9
Distribution Company sends payment to
DRSP(24.3.4.5.1)
DRSP receives payment & forwards to engineering firm
(24.3.4.5.1 & 24.3.4.5.1.1)
Engineering firm receives payment
(24.3.4.5.1.1)
13Distribution Company authorizes payment
(24.3.4.5.1)
14
DRSP sends rejection notice to engineering
firm(24.3.4.6.2)
Receives rejection notice, re-evaluates & determines corrective
measures(24.3.4.7)
Engineering firm sends revised request for payment to DRSP
(24.3.4.7.1)
15