Republic of the Philippines DR. EMILIO B. ESPINOSA, SR ...

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Republic of the Philippines DR. EMILIO B. ESPINOSA, SR. MEMORIAL STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY (Masbate State College) Mandaon, Masbate C I T I Z E N ’ S C H A R T E R (First Edition)

Transcript of Republic of the Philippines DR. EMILIO B. ESPINOSA, SR ...

Republic of the Philippines

DR. EMILIO B. ESPINOSA, SR. MEMORIAL STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY

(Masbate State College) Mandaon, Masbate

C I T I Z E N ’ S C H A R T E R

(First Edition)

Citizen’s Charter 2

F O R E W O R D

In accordance to RA 9485 or The Anti-Red Tape of 2007, the DEBESMSCAT

formulated its latest Citizen’s Charter to illuminate the systematic effort of the College in

realizing its commitments in respects of Standard of Services, Information, Choice and

Consultation, Non-discrimination and Accessibility, Grievance Redress, Courtesy and

Value for Money.

The Citizen’s Charter highlights the adamant persistence of the College to ready

and prepare itself for Universityhood. This relentless pursuit is complemented by

equipping and capacitating the faculty and non-teaching personnel with relevant skills

relevant to 4.0 Industrial Revolution, recruiting new breed of competent and effective

human resource, acquiring the land title for the secured 1,700 (give or take) hectares as

preparation for the completion and implementation of the Comprehensive Land Use

Program, and continuous refining and upgrading of policies and processes for optimum

performance and clientele satisfaction.

This publication shall serve as the tool reference for facilitating the delivery of

services to clients with quality standard and shall also provide profound guidance to the

faculty and non-teaching personnel to optimize their work performance and work ethic.

RENEE A. LAMELA, Ph.D. SUC President III

Citizen’s Charter 3

Brief History of DEBESMSCAT

Institutional Background

Dr. Emilio B. Espinosa, Sr. Memorial State College of Agriculture and Technology is located at Cabitan, Mandaon, Masbate with an area of 3,660.3786 hectares. It is classified as a Level II SUC in the recent SUC Leveling conducted by the DBM and CHED and the only institution of higher learning with accredited programs in the province of Masbate. Legal Basis

Republic Act No. 7945 (March 3, 1995), authored by Masbate’s Second Congressional

District Representative the Honorable Luz Cleta Reyes – Bakunawa and approved by President

Fidel V. Ramos, converted the Dr. Emilio B. Espinosa, Sr. Memorial Agricultural College

(DEBESMAC) into the Dr. Dr. Emilio B. Espinosa, Sr. Memorial State College of Agriculture and

Technology (DEBESMSCAT).

Mandate

Give professional and technical training and provide advanced and specialized

instruction in order to ensure adequate supply of well-trained, capable and highly skilled

professional, technicians, and skilled workers that would effectively meet and satisfy the

agricultural and technological manpower needs of the Province of Masbate.

Offer undergraduate and graduate courses in the fields of agriculture, forestry,

engineering, arts and sciences, and non-degree technical/industrial technologies and other

degree courses as the Board of Trustees may deem necessary to carry out its objectives.

Offer opportunity in short term technical or vocational courses within its areas of

specialization to meet the needs of the nation (Section 2, RA 7945).

History Masbate National Agricultural School (MNAS) was established on November 15, 1952

by virtue of RA No. 605 authored by the Representative of the lone district of Masbate, Dr.

Emilio B. Espinosa, Sr.

MNAS was converted into Masbate Agricultural College (MAC) by virtue of RA no. 4717

authored by Congressman and con-con delegate, Hon. Andres R. Clemente, Jr. and approved

into law on June 18, 1966. A year after, the college started offering a two year course leading to

Associate in Agriculture Technology (AAT). In 1970-1971 it offered Bachelor of Science in

Agriculture major in Agronomy and Animal Husbandry and Bachelor of Science in Agricultural

Education with the same major. The additional two year courses were offered, Forest Ranger

and Food and Beverage Preparation and Services.

Citizen’s Charter 4

MAC was renamed Dr. Emilio B. Espinosa, Sr. Memorial Agricultural College

(DEBESMAC) on July 30, 1977 upon approval of Resolution Nos. 134 and 136, s. of 1976 by

Pres. Ferdinand E. Marcos enacted by Sangguniang Panlalawigan of Masbate on December 8,

1976.

DEBESMAC was converted into Dr. Emilio B. Espinosa, Sr. Memorial State College of

Agriculture and Technology (DEBESMSCAT) on March 3, 1995 by virtue of RA No. 7945

approved by Former President Fidel V. Ramos which mandated the college to offer additional

degree programs, BSAEN, BSED, BEED, BSCS, BSAH, BSHTED and BSIT.

The first President of the State College was Dr. Percival V. Bartolata, Sr. whose term

was from December 2, 1996 to December 2, 2002. He was responsible for the transformation of

the college in its initial stage. His focused were on infrastructure and professional growth of the

personnel. He filed his early retirement on January 31, 2002 before the end of his term and Dr.

Alfredo B. Atendido became the OIC President from February 1, 2002 until the second

President Dr. Magno S. Conag, Jr. was elected into office and started his term on April 1, 2003

whose leadership focused on academic excellence where six undergraduate programs earned

accreditation status and also MAEd program. His term ended on March 31, 2011.

On April 1, 2011, the DEBESMSCAT Academic Community welcomed the Third

President, Dr. Erwin H. Malto, the Vice President for Academic Affairs of Sorsogon State

College. His leadership envisioned on making the college a learner-centered academic

institution. He implements innovations and focused on the three mandates of the college and

also added income generating projects for the progress and upliftment of the lives of the

students as well as their families in the service areas being the agents of change.

President Malto’s term ended on March 21, 2019 which left two months before the new

President officially takes over. For the next two months, during what could be considered as a

transition period, Dr. Prolucen C. Velarde, was appointed as the Officer-in-Charge, Office of the

President.

On May 13, 2019, DR. RENEE AMARILLE-LAMELA, DEBESMSCAT’S vice president

for Academic Affairs, was elected as the fourth SUC President and the first woman to have

been elected in this office.

Dr. Lamela’s leadership seeks to capture the full compliance of the CHED requirements

for the university status and initially implement the R.A. 11171 otherwise known as

DEBESMSU.

Citizen’s Charter 5

DEBESMSCAT SEAL

The DEBESMSCAT Seal is a representation of the mandate of the College.

The Head of the carabao represents agriculture placed at the apex of the triangle

being the discipline offered since the inception of the school.

The Gear in the middle represents technology being the heart of the curricular

offerings whether it is in Agriculture, Engineering, Computer Science or Industrial

Technology.

The Panicle represents productivity in all fields of concern of the college.

The Book signifies knowledge, understanding, and excellence in delivering

education to its target clientele.

The Triangle represents the three major thrusts which the school is mandated to

operate which are Instruction, Research and Extension.

The Circle represents the never-ending quest for relevant learning, competent

teaching, and scientific inquiry producing well-trained capable, highly trained and well-

rounded professionals and technicians.

Citizen’s Charter 6

V I S I O N

The DEBESMSCAT as catalyst of transformation of the lives of ASEAN

nationals.

M I S S I O N

The DEBESMSCAT shall develop the optimum of diverse human potentials,

enhance the quality of life of communities through a knowledge-based, responsive and

efficient system of academic processes and management.

Citizen’s Charter 7

P E R F O R M A N C E P L E D G E

We the officials, faculty and employees of the Dr. Emilio B. Espinosa, Sr.

Memorial State College of Agriculture and Technology, pledge and commit to

deliver quality public service as stipulated in our citizens’ charter. Specially, we will:

Serve with integrity

Be prompt and timely

Display procedures, fees and charges

Provide adequate and correct information

Be consistent in applying the rules

Demonstrate sensitivity and appropriate behavior

Wear proper uniform and identification

Respond to complaints

Provide Comfortable waiting areas

Treat everyone equally

Citizen’s Charter 8

MAP OF THE PROVINCE OF MASBATE

Citizen’s Charter 9

C A M P U S M A P

Citizen’s Charter 10

L I S T O F S E R V I C E S

LIST OF SERVICES PAGES

Availment of HRMO Services - 11 Issuance of Official Travel Order - 11 Issuance of Contract of Service/ Job Order Personnel - 12 Issuance of Appointment of Plantilla/ Casual Personnel - 13 Issuance of Certification (Leave Credits, employment, no

pending administrative/ criminal case, performance rating, last day of service)

- 15

Issuance of Service Record - 16 Application for Leave - 16 Issuance of DTR - 18 Receipt of DTR - 19 Receipt of SALN - 19 Receipt of PDS - 20 Receipt of IPCR - 20 Receipt of Learning Application PLAN (LAP) - 21 Receipt of Training Package - 22 Receipt of Application Letter - 23 Admission and Registration Office Services - 24 Admission and Registration - 24 Issuance of Record/ Document - 32 ID Printing - 35 Financial Management Services - 36 Issuance of Official Receipts - 36 Availment of Medical Services - 38 Medical Consultation/Check-up - 38 Availment of Library Services - 39 Library Services - 39 Supply and Property Unit - 41 Issuance of Supplies and Office Materials - 41 Research and Development Services - 43 Application for Student Research Assistance/Grant - 44 Request for Approval/ Funding of an Institutional Research

Project - 45

Request for Grant of Research Incentives/Rewards for Paper Published in a referred Journal

- 46

College of Engineering - 49 Planning and Development Services - 50 Request for Project proposal - 50 Request for Facilities and Maintenance Work - 51 Preparation and submission of Office Performance

Commitment and Review Forms - 52

Citizen’s Charter 11

LIST OF SERVICES

AVAILMENT OF HRMO SERVICES

1. ISSUANCE OF OFFICIAL TRAVEL ORDER

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Travel Request/Communication/invitation for seminars, trainings, and conferences with notation by the President or Officer-In-Charge.

College/ Unit/Department

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Secure a copy of Travel Request and attach the Communication Letter/Invitation for Seminars/Trainings and conferences with notation by the President or Officer-In-Charge (if any)

None None 1 minute Requesting personnel

2. Fill out the needed data for the Travel Request and have it signed by the officials until approved by the President or the Officer-In-Charge

None 30 minutes Requesting personnel

3. Submission of the approved Travel Request

Receipt of the approved Travel Request

None 1 minute Rose-ann O. Victor

Aimelyn B. Bermudo

4. The requesting personnel shall indicate the particulars of the travel using the Logbook for Travel within Masbate and Travel Outside Masbate

Review the particulars of the travel written in the Logbook

None 1 minute Rose-ann O. Victor

Aimelyn B. Bermudo

Preparation of Authority to Travel

None 5 minutes Rose-ann O. Victor

Aimelyn B.

Citizen’s Charter 12

Bermudo

Facilitate the signing and approval of the Travel Order to the concerned office

None 2 hours Rose-ann O. Victor

Aimelyn B. Bermudo

5. Receiving of the approved travel order.

Release of the approved travel order to concerned personnel.

None 2 minutes Rose-Ann O. Victor

Aimelyn B. Bermudo

Total None 2 hours and 40 Minutes

2. ISSUANCE OF CONTRACT OF SERVICE/JOB ORDER

PERSONNEL

Office or Division HRMO

Classification Simple

Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

New Employee: 3 sets PDS w/ appropriate picture 1 set Medical Certificate with Urinalysis, Blood

Test, Chest X-Ray and Drug Test NBI Clearance 1pcs Documentary Stamps Certificate of Eligibilities (if the position

requires eligibility) Renewal: Approved Application for renewal Performance Rating covering recent period of

employment (at least satisfactory rating)

HRMO Medical Unit NBI BIR PRC/CSC Requesting Employee

CLIENT STEPS AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Secure the list of requirements for compliance

Issuance of the list of requirements

None 2 minutes Rose Ann O. Victor

Aimelyn B. Bermudo

2. Compliance of the list of requirements

7 days Newly Hired Employee

Citizen’s Charter 13

Requesting Employee

3. Submission of the documentary requirements

Checking of the completeness of data

and the list of documentary requirements

5 minutes Rose Ann O. Victor

Aimelyn B. Bermudo

Receiving of the documents

1 minutes Rose Ann O. Victor

Aimelyn B. Bermudo

Preparation of Contract of

Service/Job Order

None 1 hour Rose Ann O. Victor

Forward Contract to the Office of the

Budget Officer, Office of the VPAA, Office of the VPAF and Office of the President for

approval

None 5 minutes Rose Ann O. Victor

4. Signing and receiving of the contract and logbook for the released documents.

Issuance of approved contract.

Rose Ann O. Victor

Aimelyn B. Bermudo

Total None 7 days + 1 Hour + 13 Minutes

3. ISSUANCE OF APPOINTMENT OF PLANTILLA/CASUAL

PERSONNEL

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Checklist of Requirements 4 sets PDS with appropriate photo 3 sets SALN Oath of Office Medical Certificate - Urinalysis - Blood Test

HRMO HRMO HRMO HRMO Medical Unit

Citizen’s Charter 14

- Chest X-Ray - Drug Test - Neuro-Psychiatric Exam - Psychological Test NBI Clearance Authenticated Copy of Certificate of Eligibility

(if the position requires eligibility) 2 pcs Documentary Stamp Photocopy of Transcript of Records including

Special Order if Graduated from Private Schools Original Certificate of Live Birth Certificate of Marriage (if married female

appointee) Clearance from Money & Property

Responsibilities (for transferees) Certification of Leave Balances (for

transferees)

NBI PRC/CSC BIR Appointee PSA PSA Appointee Appointee

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Secure the list of requirements for compliance

Issuance of checklist of

requirements None 5 minutes

Nenette M. Laurio

2. Compliance of the list of requirements

7 days Appointee

3. Submission of requirements

Checking of the completeness of data

and the list of documentary requirements

10 minutes Nenette M. Laurio

Preparation of Appointment: Input

the date of publication,

deliberations of signatories.

None 15 minutes Nenette M.

Laurio Ligaya M. Capinig

4. Signing of Appointment

Processing of Appointment:

Checking if the documents were

properly signed by the appointee and the

HRMPSB.

None 1 hour Nenette M.

Laurio Ligaya M. Capinig

Citizen’s Charter 15

Submission of

Appointment to the Civil Service

Commission for attestation

None Nenette M.

Laurio Ligaya M. Capinig

5. Receipt of approved appointment

Issuance of approved and attested

appointment None 5 minutes

Nenette M. Laurio/Ligaya M.

Capinig

Total None

7 day+1 Hour + 35 Minutes

4. ISSUANCE OF CERTIFICATION (Leave Credits, Employment, No

Pending Administrative/Criminal Case, Performance Ratings, Last Day of

Service)

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Official Receipt Valid IDs and authorization letter (for proxy

claimant)

Cashier’s Section Personal

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Pay the certification fee to Cashier’s Office for the issuance of official receipt.

Issuance of Official

Receipt

20.00

2 minutes

Cashier

2. Presentation of Official Receipt

Receiving and stamped received of

Official Receipt.

None 2 minutes Rose-ann O. Ogaya/Aimelyn B. Bermudo/Elmar C.

Flores

3. Fill out the logbook None None 2 minutes Requesting Client

Preparation of Certification

None 3 minutes Rose Ann O. Victor/Elmar C.

Flores

Signing of certification

None 1 minute Ligaya M. Capinig

Citizen’s Charter 16

4. Receipt of certification

Issuance of certification stamped

with official seal

None 1 minute Rose-Ann O. Victor

Total None 11 Minutes

5. ISSUANCE OF SERVICE RECORD

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Valid IDs and authorization letter (for proxy claimant)

Personal

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill out the Logbook

None None 1 minute Requesting personnel

Processing of Service Record of

the requesting personnel

None 2 minutes Elmar C. Flores

Signing of printed Service Record

None 2 minutes Ligaya M. Capinig

2. Receipt of Service Record

Issuance of duly signed Service

Record

None 2 Minutes Rose-ann O. Victor/Elmar C.

Flores

Total None 7 Minutes

6. APPLICATION FOR LEAVE

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Sick Leave of more than 5 days - Medical Certificate

HRMO/Requesting Personnel

Citizen’s Charter 17

For Maternity Leave - 3 copies of Clearance from Money and

Property Accountability - 3 copies/month of Daily Time Record - 3 copies of CSC Form 41 - 1 copy of Certificate of Live Birth For Sabbatical Leave/Study Leave - Approved Application - 3 copies of Clearance from Money and

Property Accountability

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill out the Logbook

None None 1 minute Requesting personnel

2. Receipt of Application for Leave Form and the checklist of requirements

Issuance of leave form and checklist of

requirements

None 1 minute Elmar C. Flores

3. Fill out Form 6 and have it countersigned by the immediate supervisor

None None Requesting Personnel

4. Submission of filled out Form 6.

Receipt of Form 6. Checking of

completeness of data and signatures.

None 2 minutes Elmar C. Flores

Signing of Certification of Leave

Balance

None 2 minutes Elmar C. Flores/Ligaya M.

Capinig

Forward the application for Leave to the Office of the

VPAA for faculty and VPAF for Non-

Teaching and to the Office of the

President/Officer In-Charge.

None 5 minutes Rose-ann O. Victor/Elmar C.

Flores

5. Receipt of approved application for leave.

Issuance of duly approved Leave

Form.

None 2 minutes Elmar C. Flores

Total None 13 Minutes

Citizen’s Charter 18

7. ISSUANCE OF DTR

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

None N/A

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill up the Logbook None None 1 minute Requesting personnel

2. Receipt of DTR Issuance of DRT Stamp released

indicating date, time and signature

None 1 minute Rose Ann O. Victor

Total None 2 Minutes

8. RECEIPT OF DTR

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Duly signed DTR approved by immediate supervisor with complete attachments (3copies for Teaching, 2 Copies for Non-Teaching)

- 1 copy of Accomplishment Report (For Job

Order/Contract of Service) - 2 copies of Approved Travel Authority (1 Original, 1

photocopy) (if applicable) - Certificate of Appearance (Original for OT,

Photocopy for OB) (if applicable) - Photocopy of Authority to Render Overtime

HRMO, College/ Unit/Department/Requesting Personnel

Citizen’s Charter 19

Services (2copies - Regular Non-teaching, 1copy-Job Order) (if applicable)

CLIENT STEPS AGENCY

ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill up the Logbook None None 1 minute Requesting personnel

2. Submission of DRT with complete attachments

Check the completeness of

data and attachments, stamp received indicating

date, time and signature

None 3 minutes Rose Ann O. Victor

Total None 4 Minutes

9. RECEIPT OF SALN

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

4 copies of Correct and Approved Statement of Assets and Liabilities (SALN)

Requesting Personnel

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill out the Logbook None None 1 minute Requesting personnel

2. Submission of SALN

Check the document if properly filled up and approved by the SUC

President, stamp received the transmittal indicating date, time and signature

None 3 minutes Elmar C. Flores

3. Receipt of stamped received SALN.

Issuance of stamped received copy of SALN.

None 1 minute Elmar C. Flores

Total None 5 Minutes

Citizen’s Charter 20

10. RECEIPT OF PDS

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

4copies of Duly approved PDS with appropriate photo

HRMO/CSC/Personal

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill out the Logbook None None 1 minute Requesting personnel

2. Submission of PDS Checking of the completeness of data of the document and the attached photo, stamp received the

transmittal indicating date, time and

signature

None 3 minutes Elmar C. Flores

3. Receipt of stamped received copy of PDS

Issuance of stamped received copy of PDS

None 1 minute Elmar C. Flores

Total None 5 Minutes

11. RECEIPT OF IPCR

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

2copies of Duly signed IPCR (start of semester)

2copies of approved IPCR with appropriate rating and MOV’s (end of semester)

HRMO/UNIT/COLLEGE/DIVISION/Personnel

Citizen’s Charter 21

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill up the Logbook None None 1 minute Requesting personnel

2. Submission of IPCR Check the completeness of data

of documents and attachments; stamp

received the transmittal indicating

date, time and signature.

None 3 minutes Nenette M. Laurio

3. Receipt of transmittal copy

Issuance of stamped received

copy of IPCR

None 1 minute Nennette M. Laurio

Total None 5 Minutes

12. RECEIPT OF LEARNING APPLICATION PLAN (LAP)

Office or Division HRMO Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1copy of Duly approved Learning Application Plan (LAP)

HRMO/UNIT/COLLEGE/DIVISION/Personnel

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill up the Logbook None None 1 minute Requesting personnel

2. Submission of LAP Check the completeness of data of documents and

attachments; stamp received the transmittal indicating date, time and

signature.

None 3 minutes Nenette M. Laurio

3. Receipt of transmittal copy

Issuance of stamped received copy of LAP

None 1 minute Nenette M. Laurio

Total None 5 Minutes

Citizen’s Charter 22

13. RECEIPT OF TRAINING PACKAGE

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Training Package 1. Training Activity Plan 2. Facilitator Guide 3. Learners’ Profile 4. Learners’ Selection Form 5. Pre-Test/Post-Test 6. Attendance 7. Evaluation Form 8. Summary of Pre/Post Test 9. Summary of Evaluation 10. Documentation 11. Training Materials/hand-outs

Training Facilitator

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill out the Logbook None None 1 minute Requesting personnel

2. Submission of Training Package

Check the completeness of data

of documents and attachments; stamp

received the transmittal indicating

date, time and signature.

None 10 minutes Nenette M. Laurio

3. Receipt of Transmittal Stamp received indicating date, time

and signature

None 1 mintue Nenette M. Laurio

Total None 12 Minutes

Citizen’s Charter 23

14. RECEIPT OF APPLICATION LETTER

Office or Division HRMO

Classification Simple Type of transaction G2c – government to citizen

Who may avail All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1 copy of the following: - Application Letter with specified position - Notarized PDS - Performance Rating (if any) - Copy of Certificate of Eligibility/License (if

required) - Relevant Training Certificates

Personal

CLIENT STEPS AGENCY ACTION FEES TO

BE PAID PROCESSING

TIME PERSON

RESPONSIBLE

1. Fill up the Logbook None None 1 minute Applicant

2. Submission of Application Letter with complete attachments

Check the completeness of the documents data and atachements, stamp received the letter

indicating date, time and signature

None 5 minutes Nenette M. Laurio

Forward the Application to the Records Office.

None 5 minutes Nenette M. Laurio

Forward the Application to the

Office of the President.

None Records Personnel

3. Receipt of Notification Notify the requesting person that the application

was received and the availability of any vacancies in the

agency.

None 15 days Nenette M. Laurio

Total None 15 days and 21 Minutes

Citizen’s Charter 24

ADMISSION AND REGISTRATION OFFICE SERVICES

1. ADMISSION AND REGISTRATION

This is to effect and provide efficient and effective procedure in the admission and registration of students. This applies to all qualified students entering DEBESMSCAT.

Office or Division Admission and Registration Office Classification Simple

Type of Transaction G2C Who may avail All passers of the DCET

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. New Student 1. DCET result and Course Referral (1 original copy ) DEBESMSCAT Guidance Office

2. Certificate of admission from the program of study (1 original copy)

College (Program of study)

3. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer

4. High School Report Card (Dep Ed Form 138) (1 original copy)

School graduated

5. Good Moral Certificate (1 original School graduated

6. Birth Certificate(1 photo copy ) Philippine Statistics Authority

7. Police Clearance ( 1 original copy) Local Police Station

8.Marriage Certificate for married (1 photo copy) PSA

9. Recent 2x2 photo with white background ( 2 original copies)

Taking photographs studio

2.Transfer Student

1. DCET result and Course Referral ( 1 original copy ) DEBESMSCAT Guidance Office

2.Certificate of admission from the program of study (1 original copy)

College (Program of study)

3. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer

4. Official Transcript of Records/Certification of Grades ( 1 original copy)

School last attended

5. Good Moral Certificate (1 original School last attended

6. Honorable Dismissal (1 original copy) School last attended

7. Birth Certificate(1 photo copy ) Philippine Statistics Authority

8. Police Clearance ( 1 original copy) Local Police Station

9.Marriage Certificate for married (1 photo copy) Philippine Statistics Authority

10. Recent 2x2 photo with white background ( 2 copies)

Photography studio

3. Alternative Learning System (ALS) Graduate

1. DCET result and Course Referral ( 1 original copy )

DEBESMSCAT Guidance Office

Citizen’s Charter 25

2.Certificate of admission from the program of study (1 original copy)

College (Program of study)

3. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Office

4. Rating Card ( 1 original copy) DepEd

5. Good Moral Certificate (1 original) ALS Coordinator of the School graduated

6. ALS Diploma DepEd

7. Certificate for passing the ALS Examination (1 original copy)

ALS Coordinator/ Schools Division Superintendent

8 . Birth Certificate(1 photo copy ) Philippine Statistics Authority

9.Police Clearance ( 1 original copy) Local Police Station

10..Marriage Certificate for married (1 PSA

11.Recent 2x2 ID photo with white background ( 2 copies)

Photography studio

4. Old/ Continuing Student

1. Approved Clearance for Final Examination and Enrolment

Admission and Registration Office

2. Prospectus w/ posted grades Admission and Registration Office

5.Special/Earning Units student

1. Transcript of Records( 1 photo copy) School graduated

6. Second Bachelor’s Degree Student

5.1 DEBESMSCAT Graduate

1. Transcript of Records DEBESMSCAT Admission and Registration Office

5.2 Non- DEBESMSCAT Graduate

1. DCET result and Course Referral ( 1 original copy )

DEBESMSCAT Guidance Office

2.Certificate of admission from the program of study (1 original copy)

College (Program of study)

8. Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer

9. Official Transcript of Records/Certification of Grades ( 1 original copy)

School last attended

10. Good Moral Certificate (1 original copy) School last attended

11. Birth Certificate(1 photo copy ) Philippine Statistics Authority

8. Police Clearance ( 1 original copy) Local Police Station

9.Marriage Certificate for married (1 photo copy) Philippine Statistics Authority

11. Recent 2x2 ID photo with white background ( 2 copies)

Photography studio

7.Returnee Student

1.Clearance for TOR and Returnee ( 1 original copy)

Admission and Registration Office

2.Police Clearance ( 1 original copy) Local Police Station

8.Cross – Enrollee

1. Letter of Recommendation and good standing (1 original copy)

Home Institution

Citizen’s Charter 26

9.Shifter

1. Clearance for Final Exam and Enrolment (1 original copy)

Admission and Registration Office

2. Shifting Form (1 original copy) Admission and Registration Office

3. .Certificate of admission from the program of study (1 original copy)

College (Program of study)

10.Masteral & Doctoral Students

1.Transcript of Records (1 photo copy)

2. Birth Certificate(1 photo copy ) Philippine Statistics Authority

3 .Marriage Certificate for married (1 photo copy) Philippine Statistics Authority

4. Recent 2x2 ID photo with white background ( 2 copies)

Photography studio

11.Foreign Student

1. DCET result and Course Referral ( 1 original copy )

DEBESMSCAT Guidance Office

2.Certificate of admission from the program of study (1 original copy)

College (Program of study)

3.Medical Certificate ( 1 original copy) DEBESMSCAT Medical Officer

4.Recent 2x2 ID photo with white background ( 2 copies)

Photography studio

5. Certificate of completion of a Secondary Curriculum (1 original copy))

School graduated

6. Transcript of records or its equivalent (1 original copy)

School graduated

7. Personal Data Sheet (1 original copy) Local store

8. Affidavit of support of parents/guardian ( 1 original copy)

Parent/Guardian

9. Student Visa (1 photo copy) Department of Foreign Affairs

10. Certificate of Proficiency in English based on TOEFEL score ( for non-native speakers of English) ( 1 original copy)

School graduated

11. Alien Certificate of Registration (1 photo copy) Bureau of Immigration

12. TOEFEL/IELTS result (1 original copy) School graduated

13. Department of Foreign Affairs Requirements (1 original copy)

Department of Foreign Affairs

14. Bureau of Immigration Requirements (1 original copy)

Bureau of Immigration

ADMISSION AND REGISTRATION

CLIENTS STEP

AGENCY ACTIONS

FEES TO BE PAID PROCESSING TIME

PERSON RESPONSIBLE

1.Sign in the logbook

1.Let the client sign in

None 1 Minute

Window 1 – CE – Lea R. Ramirez Office Aide/JO

Citizen’s Charter 27

for admission and enrolment at the counter

the logbook for admission and enrolment at the counter

Admission and Registration

Office

Window 2- Eliel Joy M. Lapida –

CA & CAS Office Aide/JO Admission and

Registration Office

Window 3- Rose

O. Cos- CIT Office Aide/JO Admission and

Registration Office

Window 5 –

Jomarie D. Rosas – CEngrng.

Office Aide/JO Admission and

Registration Office

Window 6 – May Flor R. Valler –

Graduate School Office Aide/JO Admission and

Registration Office

2.Submit admission and registration requirements

2.Accept the admission and registration requirements

None 1 Minute

Window 1 – CE – Lea R. Ramirez Office Aide/JO Admission and

Registration Office

Window 2- Eliel Joy M. Lapida –

CA & CAS Office Aide/JO Admission and

Citizen’s Charter 28

Registration Office

Window 3- Rose

O. Cos- CIT Office Aide/JO Admission and

Registration Office

Window 5 –

Jomarie D. Rosas – CEngrng.

Office Aide/JO Admission and

Registration Office

Window 6 – May Flor R. Valler –

Graduate School Office Aide/JO Admission and

Registration Office

3.Wait for the verification and evaluation of grades

3.Evaluate and validate the subjects to be enrolled

None 2 Minutes

Window 1 – CE – Lea R. Ramirez Office Aide/JO Admission and

Registration Office

Window 2- Eliel Joy M. Lapida –

CA & CAS Office Aide/JO Admission and

Registration Office

Window 3- Rose

O. Cos- CIT Office Aide/JO Admission and

Registration Office

Citizen’s Charter 29

Window 5 –

Jomarie D. Rosas – CEngrng.

Office Aide/JO Admission and

Registration Office

Window 6 – May Flor R. Valler –

Graduate School Office Aide/JO Admission and

Registration Office

4.Wait for the processing and releasing of the Enrolment and assessment form

4.Process and release the enrolment and assessment form

None 1 Minute

Window 1 – CE – Lea R. Ramirez Office Aide/JO Admission and

Registration Office

Window 2- Eliel Joy M. Lapida –

CA & CAS Office Aide/JO Admission and

Registration Office

Window 3- Rose

O. Cos- CIT Office Aide/JO Admission and

Registration Office

Window 5 –

Jomarie D. Rosas – CEngrng.

Office Aide/JO Admission and

Registration Office

Citizen’s Charter 30

Window 6 – May Flor R. Valler –

Graduate School Office Aide/JO Admission and

Registration Office

5.Pay the required fees at the cashier’s office for those not covered by RA10931

5.Accept the

payment and

issue receipt

TF - MSC.- TOTAL BSA 1– 3,9750.00– 1,445.00 = 5,420.00 BSA 2- 3,450.00- 1,865.00 = 5,315.00 BSA Ag.Ed 3 -4,050.00- 1,065.00 = 5,115.00 BSA Agro 3- 4,125.00- 1,065.00 = 5,190.00 BSA An Sci 3-3,600.00- 1,065.00 = 4,665.00 BSA CROP SCI 3- 3,150.00- 1,065.00 = 4,215.00 BSA Ag Ed 4- 3,750.00- 1,065.00= 4,815.00 BSA Agro 4- 3,300.00- 1,065.00= 4,365.00 BSA An Sci 4- 3,300.00- 1,065.00= 4,365.00 BSA Crop Sci 4-3,300.00- 1,065.00= 4,365.00 BSAgro 1- 3,225.00- 1,445.00= 4,670.00 BS En Sci 1- 3,075.00- 1,445.00= 4,520.00 BSCS 1- 2,775.00- 2,245.00= 5,020.00 BSCS 2- 3,000.00- 4,265.00= 7,265.00 BSCS 3- 2,700.00- 2,865.00= 7,415.00 BSCS 4- 2,700.00- 2,865.00= 5,565.00 BSIS 1 – 3,225.00- 2,245.00= 5,470.00 BSEntrep 1- 2,775.00- 1,445.00= 4,220.00 BSEcon 1- 2,775.00- 1,445.00= 4,220.00 BSAEN 5- 2,850.00- 1,285.00= 4,135.00 BSABE 1- 3,675.00- 1,465.00= 4,990.00 BSABE 2- 3,450.00- 1,085.00= 4,535.00 BSCE 1- 3,675.00- 1,465.00= 5,140.00 BSCE 2- 3,450.00- 1,885.00= 5,335.00 BSEE 1- 3,525.00- 1,465.00= 4,990.00 BSME 1- 3,675.00- 1,465.00= 5,140.00 BSCPE 1- 3,525.00- 1,465.00= 4,990.00 BSCHE 1- 3,525.00- 1,465.00= 4,990.00 BSIT AT 1- 3,675.00- 2,245.00=5,920.00 BSIT AT 2- 3,750.00- 1,065.00=4,815.00 BSIT AT 3- 3,900.00- 1,065.00=4,965.00 BSIT AT 4- 1,800.00- 1,315.00=3,115.00 BSIT CCT 1- 3,525.00- 2,245.00=5,770.00 BSIT CCT 2- 3,750.00- 1,065.00=4,815.00 BSIT ELT 1- 3,525.00- 2,245.00=5,770.00 BSIT ELT 2- 3,750.00- 1,065.00=4,815.00 BSIT ET 1- 3,525.00- 2,245.00= 5,770.00 BSIT ET 2- 3,750.00- 1,065.00=4,815.00 BSIT ET 3- 3,900.00- 1,065.00=4,965.00 BSIT ET 4- 1,800.00- 1,315.00=3,115.00 BSIT FBPSM 1-3,675.00- 2,245.00=5,920.00 BSIT FBPSM 2-3,900.00- 1,065.00=4,965.00 BSIT FT 3- 3,600.00- 1,065.00=4,665.00 BSIT FT 4- 1,800.00- 1,315.00=3,115.00 BEED 1- 3,675.00- 1,465.00 = 5,140.00 BEED 2- 3,900.00- 1,085.00 = 4,985.00 BEED Gen Ed 3-4,200.00- 1,085.00 = 5,285.00 BEEd Gen ED 4-3,450.00- 1,085.00 = 4,535.00 BSE Fil 1- 3,675.00- 1,465.00 = 5,140.00 BSE Fil 2- 4,350.00- 1,085.00 = 5,435.00 BSE Fil 3- 4,050.00- 1,085.00 = 5,135.00 BSE Fil 4- 3,450.00- 1,085.00 = 4,535.00 BSE Soc Stud 1-3,675.0- 1,465.00 = 5 140.00 BSE Soc Stud 2-4,350.00- 1,085.00 = 5,435.00 BSE Soc Stud 3-4,050.00- 1,085.00 = 5,135.00 BSE Soc Stud 4-3,450.00- 1,085.00 = 4,535.00 BSE Sci 1- 3,975.00- 1,465.00 = 5,440.00 BSE Sci 2- 4,500.00- 1,085.00 = 5,585.00

1 minute May Cleofas Office Aide/JO Cashier’s Office

Maritess CAsidsid

Office Aide/JO Cashier’s Office

Rowena

Cervantes Office Aide/JO Cashier’s Office

Ofelia Cabrera Office Aide/JO Cashier’s Office

Citizen’s Charter 31

BSE Math 1- 3,225.00- 1,465.00 = 4.690.00 BSE Math 2- 4,050.00- 1,085.00 = 5,135.00 BSE Eng 1- 3,675.00- 1,465.00 = 5,140.00 BSE Eng 2- 4,350.00- 1,085.00 = 5,435.00 BTLED 1- 3,675.00- 1,465.00 = 5,140.00 BPED 1- 3,675.00- 1,465.00 = 5,140.00 BECED 1- 3,225.00- 1,465.00 = 4,690.00 CAWAYAN CAMPUS BSIT ELT 1- 3,525.00- 2,245.00 = 5.770.00 BSIT ET 1- 3,525.00- 2,245.00 = 5,770.00 BSA 2- 3,450.00- 1,865.00 = 5,315.00 BSA Crop Sci 3-3,150.00- 1,065.00 = 4,215.00 BSA Crop Sci 4-3,300.00- 1,065.00 = 4,365.00 BEED 1- 3,675.00- 1,465.00 = 5,140.00 BEED 2- 3,900.00- 1,085.00 = 4,985.00 BSE Eng 1- 3,675.00- 1,465.00 = 5,140.00 BSE Eng 2- 4,350.00- 1,085.00 = 5,435.00 BSE Eng 3- 4,050.00- 1,085.00 = 5,135.00

6.Have the enrolment and assessment form be validated (stamp with officially enrolled)

6.Stamp the enrolment and assessment form with “officially enrolled”

1 Minute

Window 1 – CE – Lea R. Ramirez Office Aide/JO Admission and

Registration Office

Window 2- Eliel Joy M. Lapida –

CA & CAS Office Aide/JO Admission and

Registration Office

Window 3- Rose

O. Cos- CIT Office Aide/JO Admission and

Registration Office

Window 5 –

Jomarie D. Rosas – CEngrng.

Office Aide/JO Admission and

Registration Office

Window 6 – May Flor R. Valler –

Graduate School Office Aide/JO

Citizen’s Charter 32

Admission and Registration

Office

Total None 7Mins

2. ISSUANCE OF RECORD/DOCUMENT

This covers the issuance of different types of certifications, authentication,

Form 137-A, Transfer Credentials, Diploma, TOR, CAV

Office or Division Admission and Registration Office

Classification Simple and Complex

Type of Transaction G2C

Who may avail Graduates, former non-graduate students, on-going students , transferee

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Certification

1. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

2. Documentary stamp for certifications to be used for employment and promotion ( 1 original copy)

BIR

3. Authentication 1. Photo copy of the document/record (

number of copies depend on the request of the client)

Client’s responsibility

2. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

3.Form 137-A 1. Official receipt (1 original) Cashiers’Office , 2/F Admin. Bldg..

4.Transfer Credentials 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 2.Recent 2x2 ID picture w/ white background and name tag ( 2 original copy)

Photo studio

3. Approved Clearance for TOR and Returnee (1 original copy)

Admission and Registration Office,G/F, Left wing, Admin. Bldg.

4. Documentary stamp ( 1 original copy) 5. Diploma

1. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

6. CAV 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 2. TOR/Diploma/Form137-A ( 1 photo Client’s responsibility

Citizen’s Charter 33

copy)

3. Recent 2x2 ID picture w/ white background and name tag ( 1 original copy)

Photo studio

4.Documentary stamp ( 1 original copy) BIR

7. TOR 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 2. Recent 2x2 ID picture w/ white background and name tag ( 1 original copy)

Photo studio

3.Documentary stamp ( 1 original copy) BIR 4.Approved Clearance for first request (1 original copy)

Admission and Registration Office,G/F, Left wing, Admin. Bldg.

ISSUANCE OF RECORD/DOCUMENT

Office or Division Admission and Registration Office

Classification Simple

Type of Transaction G2C

Who may avail New students and personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 2. Certification

4. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

5. Documentary stamp for certifications to be used for employment and promotion ( 1 original copy)

BIR

6. Authentication 8. Photo copy of the document/record (

number of copies depend on the request of the client)

Client’s responsibility

9. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

3.Form 137-A 2. Official receipt (1 original) Cashiers’Office , 2/F Admin. Bldg..

4.Transfer Credentials 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 2.Recent 2x2 ID picture w/ white background and name tag ( 2 original copy)

Photo studio

10. Approved Clearance for TOR and Returnee (1 original copy)

Admission and Registration Office,G/F, Left wing, Admin. Bldg.

11. Documentary stamp ( 1 original copy) 12. Diploma

Citizen’s Charter 34

3. Official receipt for those not covered by RA10931 (1 original copy)

Cashiers’Office , 2/F Admin. Bldg..

13. CAV 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 4. TOR/Diploma/Form137-A ( 1 photo copy) Client’s responsibility 3. Recent 2x2 ID picture w/ white background and name tag ( 1 original copy)

Photo studio

4.Documentary stamp ( 1 original copy) BIR

14. TOR 1. Official receipt (1 original copy) Cashiers’Office , 2/F Admin. Bldg.. 2. Recent 2x2 ID picture w/ white background and name tag ( 1 original copy)

Photo studio

3.Documentary stamp ( 1 original copy) BIR 4.Approved Clearance for first request (1 original copy)

Admission and Registration Office,G/F, Left wing, Admin. Bldg.

CLIENTS STEP

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Sign in the logbook at the counter and get request form

1.Issue and accept request form

None 2 Seconds April John E. Nuñez Admin.Aide (JO) Admission and

Registration Office

2.Submit documentary requirements for the request

2. Accept documentary requirements

None 2 Seconds April John E. Nuñez Admin.Aide (JO) Admission and

Registration Office

3.Receive claim stub( if the request can not be process immediately

3. Issue claim stub( if the request can not be process immediately

None 1 Minute April John E. Nuñez Admin.Aide (JO) Admission and

Registration Office

4.Wait for the processing of the request(if the request can be processed

4. process the request(if the request can be processed immediately)

1. Cert. – 20/p

2.

Authen..- 20/p

1.TOR-

5 Minute

5 Minutes

May Flor R. Valler Admin.Aide (JO) Admission and

Registration Office

April John E. Nuñez Admin.Aide (JO) Admission and

Citizen’s Charter 35

immediately)

50/p

2.Diploma -25 - w/ jacket -200 3.Transfer Credential- 50/p 4.CAV- 40.00 5.Form-137 A- 20.00

10 Days

10 Days

10 Days

20 Minutes

10 Minutes

Registration Office

5.Accept the processed request

5. Release the requested record/doc

None April John E. Nuñez Admin.Aide (JO) Admission and

Registration Office

Total None 10 days +46mins +2sec

5. ID PRINTING

This is to provide valid company ID to new students and personnel. This applies

also for re-issuance.

Office or Division Admission and Registration Office

Classification Simple

Type of Transaction G2C

Who may avail New students and personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Recent 2x2 photo w/ white background

(1 original copy) Photo studio

1.Re-issuance

1. Official Receipt Cashiers’ Office , 2/F Admin. Bldg..

2. Recent 2x2 photo w/ white background (1 original copy)

Photo studio

Citizen’s Charter 36

ID PRINTING

CLIENTS STEP

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Sign in the logbook at the counter and Get form from the counter

1. Issue Form

None 1 Minute Jomarie D. Rosas Admin.Aide (JO) Admission and

Registration Office

2. Accomplish and submit form with 2x2 photo

2.Accept accomplished Form and 2x2 photo

None 3 Minutes Jomarie D. Rosas Admin.Aide (JO) Admission and

Registration Office

3. Wait for the processing

3.Process the ID Card

100 for re-

issuance

15 Minutes Jomarie D. Rosas Admin.Aide (JO) Admission and

Registration Office

4. Accept processed ID card

4.Release the processed ID card

None 1 minute Jomarie D. Rosas Admin.Aide (JO) Admission and

Registration Office

Total None 20 Minutes

FINANCIAL MANAGEMENT SERVICES

1. Issuance of Official Receipts

Official Receipt is issued to all clients paying the tuition fee, miscellaneous and other fees.

Office/Division : FMS-Cash Section

Classification : Simple

Type of Transaction: Government to Citizen

Who May Avail : All Citizen

Checklist of Requirements: Where to Secure:

1. Bill of Accounts Billing Section (FMS-Accounting Section)

2. Assessment/Enrollment form (during enrollment period only)

Office of the Registrar

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID PROCESSING TIME

PERSON RESPONSIBLE

Citizen’s Charter 37

1. Provide bill of accounts from Accounting/Billing Section

1. Give log book to the client

Doctoral Program: Tuition fee per unit PHP 600 Library fee PHP 300 Publication fee PHP 300 Medical fee PHP 100

2 Minutes May L. Cleofas Marites M. Casidsisd

2. Log in and present the bill of account

2. Receive the bill of account and check the details.

Dental fee PHP 100 Student Handbook PHP 150 SCUAA fee PHP 100 Statistician fee PHP 3,000

3. Pay the required fees

3. Receive payment and issue the corresponding official receipt

Masteral Program:

Tuition fee per unit PHP 400 Library fee PHP 200 Journal fee PHP 50 Medical fee PHP 50

4. Make sure to have an official receipt before leaving the counter

Statistician fee PHP 2,000 OTHER FEES:

PDF PHP 1,000 Registration fee PHP 200

Oral Defense fee PHP 300 Compre Exam fee PHP 150 Advisers fee PHP 5,000 Sanitation fee PHP 20 ID Card PHP 100 Library Card PHP 50 Insurance(1st sem only) PHP20 Completion per subject PHP 20 Diploma with Jacket PHP 200

Total None 2 Minutes

Citizen’s Charter 38

AVAILMENT OF MEDICAL SERVICE

1. MEDICAL CONSULTATION / CHECK UP

The medical consultation/ check-up process is conducted to facilitate medical

consultation of the services clientele in order to give the initial treatment of their

illness.

This applies to new and old male/female patient whether faculty, staff, students

and outpatient from nearby communities.

Office or Division: Medical services unit

Classification: Simple

Type of transaction: G2c – government to citizen

Who may avail: All

CHECKLIST REQUIREMENT WHERE TO SECURE

NONE

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Register in the

general logbook at

the clinic lobby

1. Give logbook

to the client

NONE 1 min RUSIEL OGAYA FATIMA CABRERA

2. Filling out patients information sheet at the clinic lobby

2. Give the Patient information sheet to client assist while filling out the form

NONE 2 min RUSIEL OGAYA FATIMA CABRERA

3.Getting of vital signs at the clinic lobby

3.Get the patient vital signs & record it to the PIS

NONE 5 min

RUSIEL OGAYA FATIMA CABRERA

4.Final check – up inside the clinic

4.Assist patient to the doctor for complete check up

NONE 10 min DOC.ANABEL, LORAÑA

AAA

Citizen’s Charter 39

AVAILMENT OF LIBRARY SERVICES

1. Library service

An academic library is a library that is attach to a higher education institution

and serves two complementary purposes: to support the curriculum, and to support

the research of the college faculty and students.

This services applies to new and old male/female client whether teaching, non-

teaching, students and other client from other school.

Office or Division Library office Classification Simple

Type of transaction G2c – government to citizen Who may avail All

CHECKLIST REQUIREMENT WHERE TO SECURE

NONE

CLIENT STEPS REQUIREMENTS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIB

LE

1.Sign-the logbook

Logbook for different program

1.Give logbook to the client

NONE

1 minute

students

2.Leave baggage Designate area

NONE

NONE

2 minutes

students

3.Present library card and borrower’s card to library staff.(check the

Library card and borrowers card

Received the Library card and borrowers card

NONE

1 minute

students

5.Dispensing of medicines inside the clinic

5.Nurse must instruct patient on how to take the medicine properly

NONE 2 min SALVACION MARTINEZ JOANNE JOYCE JAZUL

6.Log out in the general logbook at the clinic lobby

6.Give the logbook to the client

NONE 1 min RUSIEL OGAYA FATIMA CABRERA

Total None 21 Mnutes

Citizen’s Charter 40

validity of the library card and record the number of users by program,)

4.Locate needed reference with the help of the staff

Library card and borrowers card

Assist the student to locate their needed reference

NONE

2 minutes

Annie V. Pardeno Marivic Cornejo Reiziel Ann Casupang Jennefer Miraflores Jhony Llaguna

5. Fill-up book cards attach book card to the library card and present it with the book to the library staff.

Book and Book card

Received the Library card and borrowers card

NONE

2 minutes

students

6.Let the library staff check if the entry is correct and complete

Library card, borrowers card, call slip, book card and book

Check the library card, borrowers card, call slip, book card and book

NONE

2 minutes

Annie V. Pardeno Marivic Cornejo Reiziel Ann Casupang Jennefer Miraflores Jhony Llaguna

7.Leave library card, borrowers card

Library card, borrowers card,

Receive Library card, borrowers card,

NONE

30 seconds

students

8.Proceed to the reading area of the library

NONE

Guide the student to their respected area.

NONE

1 minute

students

9. After reading, get library card, borrower’s card and book card in the box. Return the book, and

book, and book card

NONE

NONE

1 minute

students

Citizen’s Charter 41

book and book card to the library staff.

10.Sign out in the logbook

Attendance logbook

NONE NONE 1 minute students

For Photocopying and overnight use 1. Fill up call slip, book cards, borrower’s card, and logbook for borrowing of books for overnight use. Present it with books to the library staff for marking of due date and time of return.

Books for photocopying/ overnight

Receive books for marking of due date and time of return.

NONE

5 minutes

Students/ Annie V. Pardeno Marivic Cornejo Reiziel Ann Casupang Maryjean Miraflores Jhony Llaguna

2. Log out in the attendance logbook at the circulation area.

Books/periodicals and book cards,

Let the student to logout in the attendance logbook at the circulation area

NONE

2 minutes

Students

Total None 20 Mins and 30 sec

SUPPLY AND PROPERTY UNIT

1. Issuance of Supplies and Office Materials

Office or Division Supply and Property Unit Classification Simple

Type of Transaction G2C Who may Avail All

Checklist of Requirements Where to secure

Approved Dropping/Adding Subject Form President/Officer In-Charge

Citizen’s Charter 42

CLIENT STEPS AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

The Requisitioning Employee will log in the Visitor’s logbook at the Supply office indicating his/her purpose

Logbook/RIS 1 minute SPU Staff

The Requisitioning Unit/End User will Secure and accomplish Requisition and issue Slip (RIS) issued by the Supply office

RIS 1 minute Requisitioning Unit/End User

Present Accomplished unit head to the Storekeeper to determine the RIS no. and other data needed and to verify whether the requested materials are included in the End user’s Project Procurement Management Plan (PPMP)

RIS 3 minutes End User/Storekeeper

The Supply officer will Signed the RIS to confirm the release of Supplies after verification of the Availability of Stock cards based on the Stock cards and its inclusion on the End User’s PPMP

RIS 1 minute Supply Officer

The Requisitioning Unit/End User will seek the approval of the VPAF/Officer In-Charge Non-Inclusion of the requested supplies in the PPMP/APP no Approved RIS No Supplies Policy Return to unit for replanning of request

RIS

1 minute Requisitioning Unit/End User

Citizen’s Charter 43

Requisitioning Unit Head/Receiving Employee will present to the storekeeper the Approved RIS for the Preparation and Release of Supplies

RIS Requisitioning Unit/ End User

Receiving Employee signs and affixes the date of receipt of the supplies in the Received Portion of the RIS

RIS 1 minute Requisitioning Unit/End USer

Receiving Employee will Log out in the Visitor’s Log book stating other particulars and RIS no. and exact time of release of the materials Requisitioned

Logbook Requisitioning Unit/End USer

Total None 8 Minutes

RESEARCH AND DEVELOPMENT SERVICES

The Research and Development Services Office (RDSO) is a unit responsible for

managing research and development programs, projects, and activities of the College.

The services provided by the RDSO include student research assistance/grants, faculty

incentives or rewards for publication and presentation, and funding for approved

institutional research and textbook/instructional material development projects.

Application for Student Research Assistance/Grant

Office or Division Research and Development Services Office

Classification Complex

Type of transaction G2c – government to citizen

Who may avail Student enrolled in Thesis Writing

CHECKLIST REQUIREMENT WHERE TO SECURE

Copy of approved research proposal/outline Endorsement letter

Office of the College Dean Office of the College Dean/VPAA

Citizen’s Charter 44

Client Steps Requirements

Agency Action

Fees to Be Paid

Processing Time

Person(s) Responsible

1.Student researcher/s will submit approved thesis proposal/ outline with endorsement

Approved thesis proposal/ outline Endorsement letter

Receive documents

None 1 minute Research staff

2. Wait for the result of pre-screening

Minimum requirement: Proposal is aligned with the College’s research thrusts.

Accept or reject (If rejected, notify the client. If accepted, notify the client and forward the submissions to RDC for screening.)

None 1 day Research Directors

4. Present outline/thesis proposal in the in-house review

Slide presentation

Reject; Give comments, suggestions, and recommend-dations; OR accept the proposal. (If rejected, notify the student. If approved, proceed to step 6. If there are suggestions, comments ad recommendations, proceed to step 5.)

None 20 minutes RDC

5. Comply with the all the recommendations

Compliance matrix Reject or accept.

None 3 days RDC

Citizen’s Charter 45

within 3 days

6. Sign the MOA Sign the MOA

None 3 minutes RDC Student-researcher

7. Wait for the release of grant

ID Prepare CFA Prepare check Release check

None 5 working days

Research staff Accounting and cash section

Total None 8 days and 24 Mins

Request for Approval/Funding of an Institutional Research Project

Office or Division Research and Development Services Office Classification Complex

Type of transaction G2c – government to citizen Who may avail Faculty-researchers

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Research/Project Proposal

Research/project proposal format is available in the RDSO.

Client Steps Requirements

Agency Action

Fees to Be Paid

Processing Time

Person Responsible

1. Submit a complete research/project proposal.

Proposal (using institutional format)

Receive the proposal.

None 2 minutes Research Coordinators

2. Wait for the schedule of in-house review.

Include the proposal in the list of accepted proposals Request for the conduct of quarterly in-house review

None 3 months Research Coordinator Staff RDS Directors

3. Present proposal in the in-house review on the scheduled date.

Slide presentation

Assess the feasibility and quality of the proposal

None 20 minutes RDC

Citizen’s Charter 46

Accept/critique/reject the proposal either for (a) funding or (b) approval

4a. If the proposal is accepted for funding (or the recommendations of the RDC are complied with), wait for the notice. Sign the MOA.

Prepare the MOA and schedule the conduct of MOA signing with the RDC. Sign the MOA.

None 15 days after the in-house review

20 minutes

RDC Research Directors Staff RDC Faculty-researcher (main proponent)

4b. If the proposal is approved as an institutional research/project (without funding), get your certificate of approval.

Release the certificate of approval.

None 20 minutes

RDS Directors Coordinators Staff

Total None 3mos+15 days+1 hour + 2

sec

Request for Grant of Research Incentives/Rewards for Paper

Published in a Refereed Journal

Office or Division Research and Development Services Office

Classification Complex

Type of transaction G2c – government to citizen Who may avail Faculty-researchers

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request Copy of Journal Article Certificate of Publication

FM-RDS-16 from RDSO

Client Steps Requirements

Agency Action

Fees to Be Paid

Processing Time

Person Responsible

Citizen’s Charter 47

1. File duly accomplished application form and submit required attachments (printed copy of the journal and the full paper and abstract; original copy must be presented for authentication) for publication award cash prize

Letter of Request Copy of Journal Article Certificate of Publication

Receive duly accomplished application form and attached requirements from applicant

None 1 minute Research Staff

2. Confer with the Research Staff on the completeness of the submitted application form and attachments

Verify the completeness and appropriateness of the submitted application form and attachments

None 5 minutes Research Staff

3. Confer with the Research Director on the completeness of the submitted application form and attachments

Verify the completeness of the submitted application form and the authenticity and appropriateness of the attachments; Verify whether the journal that published the research paper is international and peer-reviewed (whether print or online, open access or otherwise)

None 3 days Research Director

Citizen’s Charter 48

and indexed in any of the following: Thomson-Reuters Web of Science, Elsevier Scopus, EBSCO, Google Scholar, ISI indexing, or Index Copernicus.

4. Wait for action on submitted application

Inform the applicant that the application is granted or rejected as the case may be, or if additional documents are needed (If granted, proceed to step 6; if additional documents are needed, proceed to step 5)

None 5 minutes Research Director

5. Submit lacking documents

Inform applicant of the approval or rejection of the application

None 3 minutes Research Director

6. Affix signature to the financial forms if needed

Prepare the necessary financial forms (Certificate of Funds Availability,

None 15 minutes Research Staff

Citizen’s Charter 49

Disbursement Voucher, etc.) for submission to the Financial Management Services (FMS) and submit the same to the FMS

Total None 3 days and 25 mins

COLLEGE OF ENGINEERING

The College of Engineering aims to provide transformational engineering

education which instill the value of ethical and social obligation in nurturing scientific

foundation and engineering knowledge to generate engineering projects via multi-

disciplinary approach in solving technical and societal challenges of ASEAN

communities.

Office or Division College of Engineering

Classification Simple Types of Transaction CENG

Who may avail Students

Checklist of Requirement Where to secure?

1. College Admission Designated Program Chair/Faculty In-Charge

2. Documents and clearance approval Designated Program Chair/College Dean

Client Steps Agency Action Fees to be paid

Processing Time

Person Responsible

1. secure Interview Form

1. Register in the Logbook 2. Take the qualifying Examination 3. Submit for an interview 4. Issue Certification

None 1 minute 1 hour 5 minutes 1 minute

Designated Program Chair/Faculty In-charge

2. Secure documents and clearance approval

1. Register in the logbook 2. Verification and Approval

None 1 minute 5 minutes

Designated program chair/College Dean

Total None 1 hour and

Citizen’s Charter 50

13 mins

Planning and Development Services

1. Request for Project Proposal

Request for Infrastructure Project Proposal is a service in which the End-User states the

technical justification, project components, space requirements, facilities, and

equipment that are necessary to the project proposal.

Office or Division: Planning and Development Services

Classification: Technical Type of Transaction:

Government to Citizen

Who may avail: DEBESMSCAT Teaching and Non-Teaching Staff CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Approved Request for Project Proposal Planning and Development Services

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBL

E

1. Fill up the necessary data required in the Request Form

1. Receive and review the request form

None 3 minutes Hector A. Tuvieron

Planning and Development Services Staff

or Louis O.

Barredo III Planning and Development Services Staff

2. Sign in the Office Logbook

2. Forward the request form to the Approving Authority for approval

None 3 minutes Hector A. Tuvieron

Planning and Development Services Staff

or Louis O.

Barredo III Planning and Development Services Staff

3. Conduct ocular inspection and

None 3 days Shennie B. Villanueva

Citizen’s Charter 51

gather data/ specifications. Recommend necessary actions to be taken, prepare plans and program of work.

PPSD Officer Marjon M.

Loreno Architect

Planning and Development

Services Frank Lloyd Q.

Mirandilla Architect

Planning and Development

Services

Total None 3 days and 6 Minutes

2. Request for Facilities Maintenance Work

Request for Facilities Maintenance Work is a form in which the End-User states the

work request description, date needed, priority level and specific department/ area/room

of work requested.

Office or Division: Planning and Development Services

Classification: Technical Type of Transaction:

Government to Citizen

Who may avail: DEBESMSCAT Teaching and Non-Teaching Staff CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Approved Request for Project Proposal Planning and Development Services

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBL

E

4. Fill up the necessary data required in the Request Form

3. Receive and review the request form

None 3 minutes Hector A. Tuvieron

Planning and Development Services Staff

or Louis O.

Barredo III Planning and Development Services Staff

Citizen’s Charter 52

4. Sign in the Office Logbook

5. Forward the request form to the Approving Authority for approval

None 3 minutes Hector A. Tuvieron

Planning and Development Services Staff

or Louis O.

Barredo III Planning and Development Services Staff

6. Conduct inspection and gather data/ specifications of work requests. Recommend actions to be taken and assign work to the designated personnel.

None Within 3 days Romil A. Yba Physical Facilities

Management Unit- Head Electricians

Carpenter/Mason Ground Maintenance Planning and Development

Services

Total None 3 days and 6 Minutes

3. Preparation and Submission Office Performance Commitment

and Review Forms This is a service performed by the Planning and Development Services as secretariat

of the Strategic Performance Management System.

Office or Division: Planning and Development Services Office

Classification: Simple Type of Transaction:

Government to Client

Who may avail: All Unit Heads, Deans and Directors CHECKLIST OF REQUIREMENTS WHERE TO SECURE

OPCR of the President Office of the President

Means of Verifications File copy of the respective offices

CLIENT STEPS AGENCY ACTIONS

FEES TO BE

PROCESSING TIME

PERSON RESPONSIBLE

Citizen’s Charter 53

PAID

1. The President issues the approved Operational Plan as basis for OPCRs

None 1 day SUC President Office of the

President

2. Unit Heads prepares OPCR and submit to the PMT Secretariat

2.PMT reviews the OPCRs and the President approves the reviewed OPCRs

None 3 days Director for Planning and Development

Services Office of Planning and Development

Services

3. The employee prepares IPCRs anchored from the approved OPCR

None 2 days Teaching and Non-Teaching Personnel

4. Unit Heads conduct coaching and mentoring sessions

None 2 days Unit Heads

5. Unit Heads submit OPCR accomplishments to the PMT Secretariat

5.PMT reviews the OPCRS accomplishments and rating

None 3 days Unit Heads Director for

Planning and Development

Services Office of Planning and Development

Services

6. PMT conducts Performance Review and Evaluation

None 3 days PMT

7. PMT approves the final OPCR Rating.

None 2 days PMT Chairperson Agency Head

8. PMT Secretariat provides copy of the final OPCRF to the Unit Heads

None 1 day

Total None 17 Days

Citizen’s Charter 54

CUSTOMER FEEDBACK FORM

To help us improve our services more, please feel free to answer the herein questions:

(Please drop at the suggestion box located beside the Accounting Office, 2/F Administration

Building).

Name of Office Transacted/Visited : ______________________________________________

Kind of Service Availed : ______________________________________________

Questions:

1. Is the front liner/employee concerned around? ( ) Yes ( ) No

2. Were you properly accommodated? ( ) Yes ( ) No

3. Were your queries properly answered? ( ) Yes ( ) No

4. Are instructions properly explained? ( ) Yes ( ) No

5. Were you served promptly? ( ) Yes ( ) No

6. Is the location of the office easy to find? ( ) Yes ( ) No

7. IS signage to direct office location present? ( ) Yes ( ) No

8. Is there a waiting area for the clients? ( ) Yes ( ) No

9. Is the office clean and in order? ( ) Yes ( ) No

10. Was there proper information as to the needed requirements? ( ) Yes ( ) No

11. Were you informed on where to submit the documents? ( ) Yes ( ) No

12. Were you aware of the fees required? ( ) Yes ( ) No

13. Were you made to wait for the authorized official to sign? ( ) Yes ( ) No

14. Were you informed to just go back another day? ( ) Yes ( ) No

15. Were you ask to submit documents you think not so much needed? ( ) Yes ( ) No

16. Were you requested data completely given? ( ) Yes ( ) No

Added Comments/Suggestions:

____________________________________________________________________________________

____________________________________________________________________________________

____________________________________________________________________________________

Citizen’s Charter 55

DEBESMSCAT Directory

ADMINISTRATION

1. DR. RENEE A. LAMELA - SUC President III 2. MS. EUGENE L. JAZUL - VP for Administration & Finance 3. DR. EFREN G. CAJURAO - VP for Academic Affairs 4. ATTY. ERWIN S. OLIVA - Chief Administrative Officer 5. MR. ALLAN O. DELOS REYES - Board Secretary V 6. DR. MILAGROS A. CELEDONIO - Dean, Graduate School 7. MR. ARMANDO P. CABRERA - Director, Financial Management Services 8. DR. FLORA C. ROYO - Registrar III/Director, Admission & Registration 9. DR. JESSICA M. ALCANTARA - Dean, College of Education 10. DR. CYNTHIA L. DIMAYUGA - Dean, College of Agriculture 11. DR. JUDITH M. LOYOLA - Dean, College of Industrial Technology 12. MS. ROWELYN M. RAMISO - Dean, College of Arts and Sciences 13. ENGR. ARNOLD I. MALAG Dean, College of Engineering 14. MS. IRIS B. CASTILLO - Campus Director, Cawayan Campus 15. MR. SHERWIN BALBUENA - Director, Research Development Services 16. DR. AMANCIO L. CANTORIA,JR. - Director, Sports & Cultural Development Services 17. DR. MORENA C. BUAYAN - Director, Quality Assurance 18. MR. MICHAEL O. OGAYA - Director, Student Services 19. DR. DONATA L. VALLER - Director, Extension Services and Linkages 20. ENGR. SHEENA VILLANUEVA - Physical Plant & Site Development 21. DR. CHONA C. CAJURAO - Director, Production and Business Affairs 22. DR. ULYSIS L. FERRERAS - Planning Officer

DEPARTMENT CHAIRMAN/ ACADEMIC SERVICES HEADS

1. MS. SARAH J. ABAWAG - Guidance Counselor III 2. MRS. URANUS E. CANTORIA - Coordinator, NSTP-CWTS 3. MS. MAIDEN E. MINGOY - Coordinator, Gender and Development 4. MRS. GRACE B. ABELLA - Coordinator, Student Scholarship Services 5. MR. GERALD O. RAMO - Program Chair, B Physical Education 6. MS. JANE P. BADILLO Coordinator, Cultural Affairs 7. MS. JOCELYN S. CASI - Program Chair, BEED 8. DR. NIMFA R. CORNAL - Program Chair, BSA 9. ENGR. JONATHAN V. NATURAL - In-Charge Motorpool Services 10. ENGR. JOSE S. CALUZA, IV - Program Chair, BSAEn 11. MS. ROCEL A. TURCO - Program Chair, BSED 12. MS. RAIZA M. PADASAS - Program Chair, MAED 13. MS. NONALYN D. TOMBOCON Program Chair, BS Agri-Business/ Program Chair, BS

Entrepreneurship 14. MR. JOHN L. LORAÑA - Program Chair, BS Environmental Science 15. MS. JANETTE P. SOLINAP Program Chair, BTLED 16. MS. MAIDEN E. MINGOY Program Chair, BECED 17. MS. SHARMAENA T. MALAG Program Chair, AB ECON 18. MR. EDDIE B. BASULGAN - In-Charge, Administration Rice and Coconut Project

19. MR. MOHAMMAD D. DOLLISON - In-Charge, Rice Seednet and Corn Project 20. MS. MILA B. QUIÑONES - In-Charge, Vegetable Project and Floriculture 21. MS. MERLY R. ORCALES In-Charge, Vegetable/HVCC Project 22. MS. NANITA M. BATAGA In-Charge, Organic Agriculture Project 23. MR. EZRA N. SERVILLA In-Charge, Cassava and Mango Project 24. MS. CARLA M. BAGUNOC In-Charge, Layer and Broiler Production Project 25. MS. AMALIA A. ROYO - In-Charge, DA-DEBESMSCAT 26. MS. JUNA C. VELARDE - Coordinator, International Affairs Office 27. MS. FROILYN A. ANCAJAS Placement Officer 28. DR. NOVY R. CLORES Knowledge Management Officer 29. MR. SHERWIN E. BALBUENA College Statistician

Citizen’s Charter 56

ADMINISTRATIVE STAFF

1. MS. LIGAYA M. CAPINIG - Administrative Officer V/Human Resource Management Officer 2. MR. ANDREW A. ESCOREL - Administrative Officer V/Supply Officer 3. MS. MARITES C. MALE - Administrative Officer V/Cashier 4. MS. LYISA A. ESCOREL - Administrative Asst. I/College Records Officer 5. MR. MARK JAY V. AQUILLO - Instructor I/ Public Information Officer 6. MS. CHERRY M. TACUYAN - Admin. Assistant III/Budget Officer 7. MR. OWEN B. BARRUN - Administrative Aide III/ Procurement Officer 8. MR. RONALD A. MORTEL - Administrative Aide IV / Procurement Officer 9. MR. RICHARD J. SALES - Chief Security Guard I

AUXILIARY SERVICES

1. DR. ANABEL F. LORAÑA - Medical Officer IV 2. DR. MARILYN S. ORSOLINO - Veterinarian III/ Coordinator, Housing & Dormitory

Services/ In-Charge, Swine, Cattle and Carabao Project

3. MS. SALVACION T. MARTINEZ - Nurse IV

FACULTY

1. DR. ERWIN H. MALTO - Professor VI 2. DR. ARLENE B. CARMEN - Associate Professor V 3. MR. RODOLFO B. BURAC, JR. Associate Professor V 4. MS. EMEROS R. CASTILLO - Associate Professor IV 5. DR. RICHIE C. VELARDE - Associate Professor III 6. MS.MARIVIC C. LLARENA - Associate Professor II 7. MS. MINDA L. JAZUL - Associate Professor II 8. MR. EDWIN L. ALCANTARA - Associate Professor II 9. ENGR. ALAN A. LLARENA - Associate Professor I 10. MR. MARK ANTHONY C. ABELLA - Assistant Professor IV 11. MS. MARIA CHRISTINA ROCHELLE D. ZARAGOZA - Assistant Professor IV 12. MR. ARTHUR L. BARTOLATA - Assistant Professor IV 13. MR. BERNARD M. BARRUGA - Assistant Professor III 14. ENGR. ELMO C. RAPSING, JR. - Assistant Professor III 15. MRS. RODA S. MESA Assistant Professor I 16. MR. DONATO M. JAZUL Instructor II 17. MS. JESSICA A. ALBIOLA - Instructor I 18. ENGR. NACEL C. ALTIZON - Instructor I 19. MR. ALLAN C. ALFORTE - Instructor I 20. ENGR. JEFFRY J. AREVALO - Instructor I 21. ENGR. CHRISTINE JOY B. ARIZALA - Instructor I 22. MS. PRINCESS Z. BALBUENA - Instructor I 23. MS. EMMA O. CAJURAO - Instructor I 24. MR. ERDEE C. CAJURAO - Instructor I 25. MR. FREDDIE C. CAÑONASO, JR. - Instructor I 26. MR. DENNIS G. CORLET - Instructor I 27. MR. MARCO AGUSTO R. CORNAL - Instructor I 28. MS. DAHLIA R. CRISTOBAL - Instructor I

29. MR. EDMAR D. DOLLISON - Instructor I 30. MR. JOPER C. ESCALANTE - Instructor I 31. MR. REYNANTE E. ESPINEDA - Instructor I 32. MS. MARY JANE A. FAJEL - Instructor I 33. ENGR. ENY B. FERRIOL - Instructor I 34. MR. RICKY C. GABRITO - Instructor I 35. ENGR. LAWRENCE B. HAYA - Instructor I 36. ARCH. JERIC L. LLAGUNO - Instructor I 37. ENGR. MICHAEL A. LUCERNAS - Instructor I

Citizen’s Charter 57

38. MR. FRANCIS KYLE R. MALTO - Instructor I 39. ENGR. GIAN CARLO R. MALTO - Instructor I 40. ENGR. HERMIN M. MINGOY - Instructor I 41. MR. MARK DERVIN N. MINGOY - Instructor I 42. MR. ARSENIO D. OCARIZA - Instructor I 43. MS. ANALYN A. PELAYO - Instructor I 44. MR. CHRISTIAN A. QUIDES - Instructor I 45. MS. JEROSE L. RAGAS - Instructor I 46. MR. DENNIS C. RAMISO - Instructor I 47. MR. CHRISTOPHER B. RIVERA - Instructor I 48. MS. JONA M. ROYO - Instructor I 49. MR. HARVEY J. UBAC - Instructor I 50. MR. AL WILSON T. VELARDE - Instructor I 51. MR. RELLY C. VELARDE - Instructor I 52. ENGR. SHENNIE B. VILLANUEVA - Instructor I 53. ENGR. NOEL T. VILLESTER JR. - Instructor I 54. ENGR. ROEL A. YBAÑEZ - Instructor I

ADMINISTRATIVE AND SUPPORT SERVICES

1. MS. ANNIE V. PARDEÑO - Administrative Assistant III

2. MR. EDILMO M. CORNAL - Administrative Aide IV

3. MR. EDIMAR M. CORNAL - Administrative Aide IV

4. MR. LARRY C. JAMORA - Administrative Aide IV

5. MR. REY A. ESCOREL - Administrative Aide III

6. MR. GERONIMO M. ESPINOSA - Administrative Aide III

7. MS. ELMAR C. FLORES - Administrative Aide IV

8. MS. CHARITY D. MIGUEL - Administrative Aide III

9. MS. ROWENA R. CERVANTES - Administrative Aide III

10. MS. MARGIE V. BARTOLATA - Administrative Aide II

11. MR. JOSEPH C. AGUILA - Administrative Aide II

12. MR. ARTURO T. VIAGEDOR - Administrative Aide I

13. MR. ERICSON S. MESA - Administrative Aide I

14. MR. SHERWIN P. VALLER - Administrative Aide I

15. MS. RACHEL V. SALES Administrative Aide I

16. MS. OFELIA B. CABRERA Administrative Aide I

17. MR. JAYSON L. BAGACINA Administrative Aide I

18. MR. RAFFY D. MARCOS Administrative Aide I

19. MR. ARIESTO O. ALCOVENDAS - Heavy Equipment Operator I

20. MR. JEANIE P. CRISTOBAL - Farm Worker I

21. MR. RONNIE L. ROYO Farm Worker I

22. MR. ANTONIO S. VELASCO - Farm Worker I

23. MR. JILSON C. SULIT - Farm Worker II

24. MR. HENRY B. VALLER - Security Guard II

25. MR. RONILO L. LERADO - Security Guard I

26. MR. ALBERT M. MAPILI Security Guard I

27. MR. NEIL B. DELOS SANTOS - Administrative Aide I (Casual)

28. MR. NOEL S. RAPSING - Administrative Aide I (Casual)

Citizen’s Charter 58

CHECKLIST OF CAWAYAN CAMPUS REGULAR FACULTY AND STAFF

1. MR. JOEL J. ESTADO - Instructor I 2. MR. JACOB FREDERICK P.

VELZA - Instructor I 3. MR. ROGER Y. IBAÑEZ, JR. - Instructor I 4. MR. CESAR D. ALMONICAR, JR. - Instructor I 5. MS. ELLA B. PARDEÑO - Instructor I 6. MS. MARIONIE T. BALACANO - Administrative Aide I

Citizen’s Charter 59

DR. EMILIO B. ESPINOSA, SR. MEMORIAL STATE COLLEGE OF AGRICULTURE AND TECHNOLOGY

(Masbate State College) Mandaon, Masbate

www.debesmscat.edu.ph Email:[email protected]