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Transcript of Republic of the Philippines
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Republic of the Philippines
UNIVERSITY OF PERPETUAL HELP SYSTEM
Cauayan City, Isabela
ON-THE-JOB TRAINING
AT BUREAU OF INTERNAL REVENUE
REVENUE DISTRICT OFFICE NO.15-NAGUILIAN, ISABELA
ROXAS, NAGUILIAN ISABELA
-------------------------------------
NARRATIVE REPORT
------------------------------------
JESSICA B. SALDO
March 2013
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
i
APPROVAL SHEET
The Narrative Report attached hereto entitled,“ON-THE-JOB TRAINING at BUREAU OF INTERNAL REVENUE-NAGUILIAN ISABELA” prepared and submitted by JESSICA B. SALDO in partial fulfillment of the requirements for Internship for the course BACHELOR OF SCIENCE IN ACCOUNTANCY
GUIDANCE/ADVISORY COMMITTEE
JONATHAN DEVEYRA MBA, CPAOjt Adviser
AIMEE CALINGASAN NERISSA CRUZ-AGRAAM English Critic Member Training Coordinator
Accepted as partial fulfillment of the requirements for Internship with the course,BACHELOR OF SCIENCE IN ACCOUNTANCY
JONATHAN DEVEYRA MBA, CPA Program Chair Date
VIVIEN MAURICIO MA.eD Dean, CBM
Date
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Recorded:
CLARICEL ORATA Registrar III Date
iiACKNOWLEDGEMENT
For all hardship, sacrifices and trials that I’ve experienced during my four years of stay at
University of Perpetual Help System- Isabela Campus, at last the fruit of all these has come into
reality.I wish to express my sincerest gratitude and deepest appreciation to those people who
extended their valuable help towards the fulfillment of my dreams.
Acknowledgement is due to Mrs. Gladys B. Garcia, Chief of Department Processing
Office of BIR for guiding and helping me.
My parents, relatives and friends is given for their support and sacrifices which serve as
my driving force to push through and finish my college education.
Acknowledgement is also due to my On-Job training Coordinator Mr. Jonathan de Veyra,
CPA, MBA who shared her ideas and advices to make this narrative report.
Above all, I thank God, for his Loving, Kindness and for his compassion and grace, for
giving me strength to face all the trials and problems in life.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
FELICIDAD M CASTRO
iii
DEDICATION
I simply dedicate this narrative report to our Almighty God, for giving me so much
strength and will power to finish this report.
For all the person who shared their meaningful insights regarding this narrative report,
without them the author will not be to complete this requirement, this is also for them.
To my beloved Instructors/coordinators who serve as my second parents in school and for
sharing their full support and guidance in all my school work and challenging activities in my
four years in college.
For my family, for showing their love and care which served as my strength to live and
push through with my dreams, I can’t thank them enough.
THE AUTHOR
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
iv
TABLE OF CONTENTS
TITTLE PAGE………………………………………………………………………………….…i
APPROVAL SHEET………...……………………………………………………………………ii
ACKNOWLEDGEMENT…….………………………………………………………………….iii
DEDICATION……………….………………………………………………………..……….…iv
TABLE OF CONTENTS…………………………………………………………………..…......v
CHAPTER
I. INTRODUCTION …………………………………………………………………….…1
A. Vision, Mission and Goals ……………………..…………………………….…...…2
B. Department Objectives…………….………..………….……………...................…3
C. Importance of Practicum/Job Training……..…..…………………….……………...4
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
v
II. BODY OF THE PRACTICUM/JOBTRAINING
A. Corporate/Agency Background
1. History and Background of the Agency/Office…………………………….……........5
2. Mission/Vision/Goal statement…………………………………..……………………6
3. Organizational Structure……………………………………………………..……..…7
B. Daily Journal
1. Accomplishment/Activity………...……………………………………….……….…...8
2. Problem Encountered…….……………………………..………………………………8
III. SUMMARY AND RECOMMENDATION………………………………………………9
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
BIBLIOGRAPHY
vi.
APPENDICES
A. Guidelines for Practicum/Job Training
B. Nomination of Guidance/Advisory Committee
C. Waiver
D. Bio-data
E. Plates
F. Request Letter
G. Oral Presentation
H. Training/Activity Plan
I. Daily Time Record
J. Memorandum
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
K. Evaluation Sheet
L. Certificate
vii
CHAPTER I
1. INTRODUCTION
Students who are taking Bachelor of Science in Accountancy undergo the beginning of
the greatest educational experience and responsibility to develop their ability to become a better
person.
One of the Factors that help the students like us in enriching and developing our
knowledge and skills is through actual application or putting into practice the said activity.
Personal development is developed through proper decision making and proper strategies. Thus,
students must have discipline in doing such kind of work.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
The on-the-job training was conducted April 15, 2013 to May 24,2013 for the total of 200
two hundred hours at the office of Internal Revenue District office Roxas,Naguilian, Isabela.
1
UNIVERSITY VISION
The Isabela State University, a globally recognized institute of higher learning for people
empowerment and sustainable development embodying excellence, effectiveness, accountability
and integrity.
UNIVERSITY MISSION
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
The IsabelaStateUniversity is committed to train and develop students to become
professionally competent graduates who are equipped with sound moral principles; and to serve
the community through search, extension and resource generation by way of inspired leadership
and responsive manpower.
COLLEGE OF BUSINESS MANAGEMENT
GOAL
The college of Business management aims to produce competent, efficient and effective
manager, bankers, entrepreneurs, hoteliers and restaurants who equipped with conceptual, human
and technical skills and are well-versed in the application of business management principles,
processes and strategies which are vital to succeed in the dynamic and complex domestic and
global environment.
2
DEPARTMENT OBJECTIVES
Graduates of the program shall be able to:
Possess theoretical and practical knowledge in the field of Business and Management.
Demonstrate appropriate knowledge and skills in the operation and management of
Business and Management according to prescribed standards of the industry.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Perform tasks, functions, duties and activities in the operation of Business and
Management in accordance with competency standards.
Use variety of technologies in accordance with the industry standards to be locally
and globally competitive.
Conduct research activities in the field of Business and Management.
Exhibit proficiency in oral and written communication skills specifically in dealing
with guests, peers and the public general.
Practice desirable Filipino values and sense of responsibility.
IMPORTANCE OF PRACTICUM/JOB TRAINING
1. It is a tool for applying, enriching, and enhancing the acquired knowledge in the school
in their particular field of endeavor.
2. A way of changing the student’s outlook in life through exposure in the performance of
actual work that may serve as a stepping-stone for future life.
3. It develops interpersonal relationships with other employees within the agency or
office.
3
CHAPTER II
BODY OF THE PRACTICUM/JOB TRAINING
A. Corporate/Agency Background
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
1. Historical Background
BUREAU OF INTERNAL REVENUE (PHILIPPINES)
KAWANIHAN NG RENTAS INTERNAS
BIR HISTORY
Created on August 1, 1904 by act No.1189 of the Philippine Commission with only 69
officials and employees, the Bureau of Internal Revenue has remarkably grown through the
years. JNO S. Ford was the first Collector of Internal Revenue. He was the bureau’s steward for
three years (1903-1907). He was succeed by Ellis Cromwell (1909-1912), William T. Nolting
(1912-1914) and James J. Rafferty (1914-1918). Rafferty was the last American collector of the
Bureau. Three Filipinos served as BIR Collector under the American Regime: Wenceslao
Trinidad; Juan Posadas, Jr.; and Alfredo L. Yatco
The filipinizationof the BIR started with Bibiano L. Meer, the 18th and 10th Collector
( January 3, 1939- December 31, 1941; June 28, 1946-October 4, 1950). During the Japanese
4
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Occupation, Meer was the director of customs and internal revenue from February 5,
1942 until March 13, 1994. After the Liberation, he was replaced by Jose Leido, Sr. Leido was
succeeded by Meer, who became collector for the second time.
Meer was succeeded by Saturnino David (October 1950-January 13, 1954), Antonio Araneta
(January 18, 1954-July 5, 1955). In 1957, the position of collector was change to commissioner .
LilianHefti, was head of the BIR who assumed office on September, 2007, but resigned on
October 2008, for health reason. With the resignation of Commissioner Hefti in October 2008,
former BIR Deputy Commissioner for Legal and Enforcement Group, Sixto S. Esquivia’s IV
was appointed as the new Commissioner of Internal Revenue. Commissioner Esquiva’s
administration was marked with the conduct of nationwide closure of erring business
establishment under the “oplankandad’oprogram. A taxpayer feedback Mechanism (through the
Compliant facility accessible via the BIR Website) was established under his term where
complaints on erring BIR employees and taxpayers who do not pay taxes and do not issue
Ors/invoices can be reported. In 2009, the Bureau revived its “HandangMaglingkod”
Project where the best frontline offices were recognized for rendering effective tax payer
services.
When Commissioner Esquiva’s resigned in November 2009, Senior Deputy Commissioner, Joel
L. Tan-Torres assumed the position of Commissioner of Internal Revenue.
Under his administration, Commissioner Tan-Torres pursued a high visibility public awareness
campaign on the Bureau’s enforcement and taxpayers’ service program. He institutionalized
several programs/projects to improved revenue collections, and these include Project R.I.P
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
5
(Rest in Peace); intensified filing of tax evasion cases under the re-invigorated RATE Program;
Conduct of taxpayers Lifestyle Check and development of Industry Champions. Linkages with
various agencies (i.e LTO, SEC, BLGF, PHALTRA, etc.) were also established through the
signing of several Memoranda of Agreement to improve specific areas of tax administration.
P-Noy Aquino Administration
Following the highly-acclaimed inauguration of President Benigno C. Aquino III on June
30, 2010.a former BIR Deputy Commissioner, Atty. Kim S. Jacinto-Henares, was appointed as
the new Commissioner of Internal Revenue. During her first few months in the BIR,
Commissioner Henares focused on the filing of tax evasion cases under the RATE Program, in
compliance with the SONA pronouncements of President Aquino.
The Bureau of Internal Revenue (BIR) (Filipino:KawanihanngRentasInternas) is an
attached agency of Department of Finance. BIR collects ore than one-half of the total revenues of
the government.
The powers and duties of the Bureau of Internal Revenue are:
Assessment and collection of all internal revenue taxes, fees and charges; and
Enforcement of all forfeitures, penalties, and fines connected therewith, including the
execution of judgment in all cases decided in its favor by the Court of Tax Appeals and
the ordinary courts;
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
It shall also give effect to and administer supervisory and police powers conferred to it by
the National Internal Revenue Code and special laws.
6
REVENUE DISTRICT OFFICE (RDO)
Functions:
Provides frontline assistance and service to taxpayers.
Pre-processes and encode key information from returns/payments forms
Conducts field audit investigation of tax cases
Undertakes collection of taxes through summary remedies
Manages forfeited properties/acquired assets within the RDO’s jurisdiction
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
7
2. Mission/Vision/Guiding Principles and Values
Bureau of Internal Revenue
Republic of the Philippines
MISSION
“The Bureau of Internal Revenue is an institution of service excellence, a partner in
nation-building, manned by globally competitive professional with integrity and patriotism.”
VISION
“The Bureau of Internal Revenue is committed to collect taxes for nation-building
through excellent, efficient and transparent service, just and fair enforcement of tax laws,
uplifting the life of every Filipino.
GUIDING PRINCIPLE
“Service Excellence with Integrity and Professionalism”
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
VALUES
God-fearing Innovativeness Respect
Consistency Accountability Fairness
Competency Synergy Transparency
8
Making the Republic Know
THE MISSION AND VISION OF THE NEW BIR:
MISSION
Our mission is to raise revenues for the government through effective and efficient
collection of taxes, quality service to taxpayers, and impartial and uniform enforcement of tax
Laws.
VISSION
Taxpayers satisfied with BIR services
An agency that is taxpayer-focused, efficient and transparent
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
An organization that is streamlined, productive and has fiscal and administrative
flexibility
A workforce that is professional, competent, morally upright and motivated
A model of good governance in the public sector
9
BIR Mandate
The Bureau of Internal Revenue is mandated by law to assess and collect all national
internal revenue taxes, fees and charges, and to forfeitures, penalties and fines connected
therewith, including the execution of judgments’ in all cases decided in its favor by the Court of
Tax Appeals and the ordinary courts (Sec.2 of the National Internal Revenue Code of 1997).
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
10
3. Organizational Structure
BUREAU OF INTERNAL REVENUE
REVENUE DISTRICT OFFICE NO. 015
ORGANIZATIONAL CHART
(ROA NO. 10-95)
RDO
(REVENUE DISTRICT OFFICER)
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
11
1. Daily Journal
2. Daily Activities
Nov. 17 2011
COLLECTION SECTION
REVENUE ENFORCEMENT
OFFICER
SUPPORTIVE FORCE
DPS
(DOCUMENT PROCESSING
SECTION)
TSS
(TAXPAYERS SERVICE SECTION)
ASSESSMENT SECTION
ADMINISTRATIVE SECTION
SUPPORTIVE FORCE
SUPPORTIVE FORCE
SEIZURE
AGENTS
SUPPORTIVE FORCE
COLLECTION
OFFICER
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
I attended the orientation headed by Mr. VirjohnCaasi, a staff from the Administrative
Section. He informed us about the rules and regulations of the department and the duties and
responsibilities of each section. After the orientation, I was assigned in the AssessmentSection. I
was introduced to Mrs. Elizabeth L. Soriano the OIC Chief,Assessment Section.
12
DAILY JOURNAL
DATE ACCOMPLISHMENT
November 21,2011 >> It was my first day at Bureau of Internal
Revenue I was given orientation and I was also
asked to observed the working place. Mr.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
VirjohnCaasi, our training coordinator assigned
me at the DPS.
I started sorting BIR forms.
November 22,2011 >>I did the sorting of BIR forms.
November 23,2011 >>I did the sorting of BIR forms.
November 24,2011 >>I did the sorting of BIR forms.
November 25,2011 >>Encoding tax payers name.
November 28,2011 >>Encoding tax payers name.
November 29,2011 >> Alphabetized sorted documents.
December 01,2011 >> Returned documents into shelves.
December 02,2011 >> Returned documents into shelves.
>> Alphabetized sorted documents.
December 05,2011 >> I arranged some files alphabetically.
December 06,2011 >> Alphabetized sorted documents.
December 07,2011 >> Alphabetized sorted documents.
December 08,2011 >> Separating the documents by its year.
>> I also did the sorting of BIR forms.
December 09,2011 >> I arrange some files alphabetically.
December 12,2011 >> Resolving suspended returns using ITS.
December 13,2011 >>Resolving suspended returns using ITS.
December 14,2011 >> Resolving suspended returns using ITS.
December 15,2011 >> Resolving suspended returns using ITS.
December 16,2011 >> Resolving suspended returns using ITS.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
December 20,2011
December 21,2012 >> Returned documents into shelves.
December 22,2012 >> Alphabetized sorted documents..
December 23,2012 >> Returned documents into shelves.
January 05,2012 >> I was assigned at the ground floor to assist
the tax payers.
January 06,2012 >> I was assigned at the ground floor to assist
the tax payers.
January 07,2012 >> I was assigned at the ground floor to assist
the tax payers.
January 10,2012 >>I was assigned at the ground floor to assist
the tax payers.
January 11,2012 >> Pull outing documents of tax payers.
January 12,2012 >> Pull outing documents of tax payers.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
January 16,2012 >> Pull outing documents of tax payers.
January 18,2012 >> Pull outing documents of tax payers.
January 19,2012 >>Returned documents into shelves.
1. Problem Encountered
During my on-the-job Training at the Bureau of Internal Revenue (BIR), I encountered the
following problems;
1. Lack of employees
2. Unorganized files and faded name.
3. I could hardly assist all clients due to of personnel.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
17
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
CHAPTER III
SUMMARY AND RECOMMENDATION
A. Summary
This is the summary of experience that I have undergone during my On-The-Job Training at
Bureau of Internal Revenue.
This is the most unforgettable and remarkable moment in my life. It is a period when a
student has to adjust herself/himself to the nature of On-The-Job Training. I always kept myself
busy during these days working in office, dealing with so many people as well as with different
clients or taxpayers, office personnel and many others. So it was not easy task. I realize that
every person differ in so many ways.
The OJT helped me a lot in developing my personality as well as boosted my self-confidence
in the work place. It was very fruitful and enjoyable despite those hardship and problems I
encountered. It really enriched my knowledge and skills and gave me strength to face trials that a
wait after graduation.
This will serve as stepping-stone to fulfill my goal my goal in life.
18
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
1. Recommendation
Based on the On-The-Job Training I underwent I want to suggest the following.
1. The Bureau should come up with a better filing system so they will have a more
organized system.
2. Lack of employees. I think Document Processing Section needs at least 4more employees
for them to finish their work on time.
3. Lack of photocopying machine so that their transaction becomes easy.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
19
BIBLIOGRAPHY
ROLDAN S. MAURICIO (2010-2011)
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
20
APPENDICE
S
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
APPENDIX A
GUIDELINES FOR PRACTICUM/JOB TRAINING AND NARRATIVE ROPORT
I.INTRODUCTION
Goals of CBM
The college of Business Management aims to produce competent, efficient and effective
managers, bankers, entrepreneurs, hoteliers and restaurants who equipped with conceptual,
human and technical skills and are well-versed in the application of business management
principles, processes and strategies which are vital to succeed in the dynamic and complex
domestic and global environment.
OBJECTIVE
1. To let the students feel and experience the actual work and a chance to enhance the
development of their skills in Business Management.
2. To express the students to their current trends and development in a particular
agency/office.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
3. To broaden the students practical experiences and their outlook to their line of work to have
proper prospective and attitudes.
20
IMPORTANCE OF PRACTICUM/JOB TRAINING
1. It is a tool for applying, enriching, and enhancing the acquired knowledge in the school in
their particular field of endeavor.
2. A way of changing the student’s outlook in life through exposure in the performance of
actual work that may serve as a stepping-stone for future life.
3. It develops interpersonal relationships with other employees with the agency or office.
ACADEMIC QUALIFICATION
1. The student should have been evaluated and classified as graduating. However, if the
student has an incomplete grade within the academic year and or semester, he/she maybe
allowed to undergo the practicum and may complete such object provided the time spent
for the purpose is outside their practicum hours.
2. The students will be allowed to undergo Practicum/Job Training provided that his/her
deficiency is only a minor subject and not a major subject.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
21
SELECTION OF AGENCY/OFFICE
In the selection of placement agency, the school takes into a consideration the
background, educational needs of the students,
As well as the existing facilities of the agency/office through the
Recommendation of OJT Coordinator assigned. The students may suggest or recommend
such agency or office for the Job Training for their deployment and subject for approval
by authorities concerned. The commitments and interest of the agency in participating in
the preparation and molding competent BSBA professionals is being considered. This
interest is reflected on the agency’s willingness to accommodate and facilitated the
training of student’s practitioners in the world of hospitality industry. A letter of request
is given to the agency asking for their support to the program. The letter stipulates their
responsibilities of the agency and the supervisor assigned to oversee the student’s
activities. An endorsement letter is given to the trainees whom they present to the head of
the placement agency on the first day of the training.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Likewise, the school shall enter into a Memorandum of Agreement (MOA) with the
selected agency/office for the said purpose.
22
REQUIREMENT
The students are required to render/undergo 200 hours On-The-Job (OJT) required by the course.
All activities or task shall be reflected in the time/activity Management Plan Form to be
accomplished daily by the students and to be reviewed and evaluated by the immediate
supervisor assigned in the agency or office. The student trainee can take time-off for personal
reasons with the approval of the supervisor or coordinator.
Students are allowed to be absent during regular days and may observe holidays and be allowed
to attend symposia or conferences, however, anytime lost must be made up or replaced. If the
student trainee fails to render the required number of hours within the agreed span of time, he
may be allowed to extend until the time required is completed.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
All students will be treated as trainees not as regular employees. Hence, are not entitles for any
salary, wages, allowances or any forms of remunerations. However, if the cooperating agency so
desires, it may provide monetary or non-monetary benefits on a voluntary basis.
On-The-Job Training students are required to attend the orientation seminar and conferences
before they endorsed to their respective agency/offices. Student-Trainees are also required to
attend post-conference with their advisers/coordinators on scheduled days to monitor the
activities of the students to give them opportunity to thresh out problems encountered to their
respective office/agency assignment.
The faculty adviser/coordinator shall conduct scheduled office visitation. The adviser confers the
supervisor concerning the activities and performance of the student during such visitation.
23
STUDENT DEMEANOR/BEHAVIOR AND UNIFORMS
The students shall be guided by the university policies, rules and regulations and other pertinent
policies, regulations and standards operating procedures of the cooperating agency or office.
Students are expected to behave accordingly like professionals during their training. Propriety in
their dress and department must be observes. Hence, they should be in their business attire when
their report to their offices during the entire training period.
The student submits a parents’ letter/consent to the school allowing their son/daughter to
undergo an On-The-Job Training.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
II. SUPERVISION
To ensure that the objectiveness of the OJT program are realized, the students are supervised and
monitored during the course of their training. Supervision is done both by the faculty
adviser/coordinator aside from the scheduled conferences schedule office visitations. During
such visitations, the adviser/coordinator confer with the supervisor concerning the activities and
performance of the student(s).
24
RESPONSIBILITIES OF THE OJT ADVISER/COORDINATOR
The role of the Adviser/Coordinator centers on his/her supervision and liaison functions
between the school and the placement agency/office especially,
1. Consults agencies on the placement of the students as On-The-Job Trainees.
2. Facilities orientation seminar for the students before their deployments/assignments to
offices/agencies.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
3. Holds regular conferences with the students to discuss concerns and problems attendant
them.
4. Holds dialogue and consultation with the students when the needs arises.
5. Supervises and monitor the activities of the students pertinent to OJT.
6. Keeps a record of the students’ attendance during conferences.
7. Give the final evaluation of the grade based on his/her performance from the placement
agency/office, class presentation/oral report and written report.
RESPONSIBILITIES OF THE STUDENT PRACTITIONER/TRAINEE
1. Manifest interest in all OJT activities as shown in:
a) Attendance in conferences with the faculty adviser/coordinator.
b) Attendance in punctuality in reporting to placement agency.
c) Willingness uses to accept responsibilities.
d) Does work responsively, creatively and enthusiastically.
2. Fill-out the Daily Time Record (DTR) Honestly.
3. Submit a paper bound Narrative report upon the completion of the OJT.
25
RESPONSIBILITY OF COOPERATING AGENCY/OFFICE
1. Shall provide assistance and guidance in the preparation of activity work plan.
2. Shall impart experiential learning and gives performance rating to the trainee(s) at the
end of the training period.
3. Shall require and monitor the daily attendance of the student (s)
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
4. Shall take precautionary measures to safeguard the welfare of students within the
premises.
III. EVALUATION
The students are evaluated based on their Performance Rating from the placement
agency/offices, oral report and written report. It should be submitted to the faculty
adviser/coordinator after the 180 hours training services shall have been completed.
Each student shall submit a typewritten report which shall serve or be used in oral reporting.
Relevant information about the agency, diary or daily activities, problems encountered and
recommended solutions should be included in the report.
The oral reporting should be presented for 25 minutes. The topics for presentation include
the activities and their recommendations. The use of chalk and board will not be allowed.
After the oral reporting, the written report shall be returned to the student concerned for its
finalization.
The Proficiency Rating sheet is accomplished by the immediate supervisor of the student
trainee where he/she assigned.
27
GRADING SYSTEM
Each student trainee shall be graded and evaluated based on the following criteria/area:
Oral Reporting 20%
Clarity
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Orderliness
Use of Visual Aid
Written Report 20%
Quality of Content (60%)
Grammar
Organization
Quality of Format (40%)
Spacing
Margins
Headings
Tables, Figures/Plates
Typeset, Paging
Performance Rating
Personal Qualities 60%
Job Performance
28
FINAL REPORT AND FORMAT
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Three (3) copies of a bound narrative report should be submitted duly signed by the
authorities concerned. The original copy shall be submitted to the registrar, while the remaining
copies will for the Dean and for the library.
All student trainees should work independently and submit his/her own original work. Any
student work found submitting copied or duplicated reports will receive appropriate demerits
and/or subject to disciplinary action (i.e., the student may close credit in the written report
consequently fail the subject)
A. COVER
The final copies of the narrative report shall be soft bound in blue color with black lettering
bearing necessary information as follows: title (inverted pyramid), name or kind of report, name
of the university and the year submitted (see sample)
B. PAGE AND CHAPTER FORMAT
Types of Headings. Centered heading of the major divisions of the report, and side headings and
paragraph headings for submission shall be used. Aside from the headings and in the majority of
cases is should be necessary to make additional subdivisions.
Side headings. The side subheading should be aligned with the left margin of the narrative
report. The first letter of each word is capitalized. Bold type faced maybe used to provide
distinction from the left manuscript, see the page and chapter format side heading above.
29
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Paragraph headings. This subheading is underlined and followed by a ne w paragraph, the next
continuing of the same line as the heading. The entry should be intended about eight (8) space from the
left margin. Only the first letter of the first word is a capitalized than the paragraph has a typical
paragraph heading.
Typeset, Line Spacing Margins. The body of the narrative shall be typed in 12 characters per
inch double space. Tables and figures may be in either smaller typeset. Paragraph should be
intended for (8) spaces. However, the caption/titles for tables, figures and plates should be in 12
cpi. The left margin shall be in 1.5 inches, and 1 inch for all boarders.
Page Numbering. The page number of the preliminaries shall be numbered in small Roman
(example I, ii, in and so on) with the title page considered as ‘’i’’ but should not be typed. All
other pages beginning with the first page of the report proper shall be numbered in Arabic
Numerals. All pages numbers shall be located at the bottom center and there should be at least
(2) spaces (double space) before the last entry of the text in the page number, and 1 inch from the
page number to the bottom of the paper.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
30
C.ORGANIZATION
The following preliminaries shall be included in the first few pages report:
1. Title Page (see sample)
2. Approval Sheet (see sample)
3. Acknowledgement
4. Dedication
5. Table of Contents (see sample)
6. Biographical Data of the Student
7. List of Tables, Plates and Figures
Nomination of guidance/advisory committee
The report proper (oral reporting shall contain the following):
a. Accomplished Training Plan (please see sample form)
b. Relevant information about the agency or office assigned
c. Diary of daily activities
d. Recommended solutions
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
31
APPENDIX B
Republic of the Philippines
ISABELASTATEUNIVERSITY
CauayanCity, Isabela
NOMINATION OF GUIDANCE/ADVISORY COMMITTEE
Name: JENNA C. TAMAYO
Degree/Course: BSBA
I hereby nominate the following as the members of my Guidance/Advisory Committee:
MOANA RHEA R. MUNAR, MBMOjt Adviser
ATTY. FERDINAND D. ERCILLA NERISSA CRUZ-AGRAAMEnglish Critic Member Training Coordinator
Accepted the responsibility as member of the Guidance / Advisory Committee:
MOANA RHEA R. MUNAR, MBM Program Chair Signature Date
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
ATTY. FERDINAND ERCILLA English Critic/Member Signature Date
Approved:
WAYNE G. SABADO, Ph.D.Dean, College of Business and Management
APPENDIX C
Republic of the Philippines
ISABELASTATEUNIVERSITY
CauayanCity, Isabela
CONSENT OF PARENT/GUARDIAN
I MR. MAR M. VELASCO, parent of MAUREEN A. VELASCO, student of Bachelor of
Science in Business Administration major in Banking in Finance of Isabela State University,
Cauayan City, Isabela, here do by authorizes my daughter to undergo Practicum/On-The-Job
Training as a requirement for graduation.
I agree that the said Practicum/Job Training to be taken at Bureau of Internal Revenue-
RDO No.15, Roxas, Naguilian, Isabela with the period of (200) hours. I understand that their
stay or assignment is being guided with the University rules on Student Conduct and Pertinent
rules, regulations, policies and standard operating procedures of the cooperating agency/office.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
I, further agree to shoulder all personal and incidental expenses incurred by her while
undergoing the Practicum/Job Training. The University and the cooperating agency/office shall
not be held responsible for any untoward incident pertaining there to. It is understood that the
concerned officials shall take precautionary measures to safeguard the interest of the student.
Signed on this 15th day of November, 2011
MR. MAR M. VELASCOParent
32
MAUREEN A. VELASCO
Address: Marabulig II, Cauayan city, Isabela
Mobile: 09165895424
1. CAREER OBJECTIVE
‘’To obtain a position that will enable me to use my strong organizational skills,
educational background and to gain experience.’’
2. SEMINARS ATTENDED
Seminar on ‘’ Office Decorum and Personality and Development for Career Preparation’’
October 18, 2011
Isabela State University-Cauayan Campus
San Fermin, CauayanCity Isabela
3. SKILLS QUALIFICATION
- Learning ability
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
-Flexible and Responsible
-Good Communication skills
-Computer literate
4. EDUCATIONAL BACKGROUND
TERTIARY LEVEL Bachelor of Science in Business Administration
Major in Banking in Finance
Isabela State University-Cauayan Campus
San Fermin, CauayanCity, Isabela
S.Y. 2011- Present
SECONDARY LEVEL Cauayan National High School
Turayong, Cauayan City, Isabela
2004-2008
PRIMARY LEVEL Marabulig II, Elementary School
Marabulig II, CauayanCity, Isabela
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
1998-2004
5. PERSONAL INFORMATION
Nickname : mhau
Birthday : March 26, 1992
Age : 20
Birth Place : Marabulig II, Cauayan City, Isabela
Nationality : Filipino
Civil Status : Single
Sex : Female
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Parents Name : Mr. and Mrs. Mar M. Velasco
Language Spoken : English, Filipino, Ilocano
Religion : Roman Catholic
Height : 5’1
Weight : 90 lbs. (41kls.)
Interest : bonding with friends and Family, Reading Books
6. CHARACTER REFERENCES
Mrs. Jacqueline S. Antalan, MBAAdviser,JFINEXIsabela State University-Cauayan Campus
Wayne G. Sabado, Ph.D.Dean, College of Business and ManagementIsabela State University-Cauayan CampusSan Fermin, Cauayan City, Isabela
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Ms. Moanna Rhea R. Munar, MBMProgram Chair, BSBAIsabela State University- Cauayan CampusSan Fermin, Cauayan City, Isabela
I hereby certify that the above information is true and correct to the extent of my knowledge.
MAUREEN A. VELASCOTrainee
Republic of the Philippines
ISABELASTATEUNIVERSITY
Cauayan Campus
CauayanCity, Isabela
COLLEGE OF BUSINESS SND ADMINISTRATION
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
(College of Science in Business Administration)
Major Banking in Finance
Date: _____________________
ORAL PRESENTATION
Narrative Report
Criteria percentage 1 2 3
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Organization 15%
Orderliness 15%
Use of Visual Arts 35%
Ability to answer
question
35%
TOTAL 100%
Name of Presentation: _____________________________________________________
OJT Station:
______________________________________________________________
_________________ __________________ __________________
Panelist 1 panelist 2 panelist 3
TRAINING ACTIVITY PLAN
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Time Frame Daily Activities
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
PLATES
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
This Picture was taken when I was resolved the suspended returns.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
I and my co-OJT’s together with ma’am Carmelita Acasili the Chief of Document Processing Section.
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
APPROVAL SHEET
The Narrative Report attached hereto entitled,“ON-THE-JOB TRAINING at BUREAU OF INTERNAL REVENUE-NAGUILIAN ISABELA”prepared and submitted by MAUREEN A. VELASCO,in partial fulfillment of the requirements for graduation for the course BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR(Major in Banking and Finance) is hereby endorsed.
GUIDANCE/ADVISORY COMMITTEE
MOANA RHEA R. MUNAR, MBMOjt Adviser
ATTY. FERDINAND D. ERCILLA NERISSA CRUZ-AGRAAMEnglish Critic Member Training Coordinator
Accepted as partial fulfillment of the requirements for graduation with the course,BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR (Major in Banking and Finance).
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
MOANA RHEA R. MUNAR, MBM Program Chair Date
WAYNE G. SABADO, Ph.D. Dean, CBM
Date
Recorded:
ADELA REYNO Registrar III Date
ii
APPROVAL SHEET
The Narrative Report attached hereto entitled,“ON-THE-JOB TRAINING at BUREAU OF INTERNAL REVENUE-NAGUILIAN ISABELA”prepared and submitted by JENNA C. TAMAYO,in partial fulfillment of the requirements for graduation for the course BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR(Major in Banking and Finance) is hereby endorsed.
GUIDANCE/ADVISORY COMMITTEE
MOANA RHEA R. MUNAR, MBMOjt Adviser
ATTY. FERDINAND D. ERCILLA NERISSA CRUZ-AGRAAMEnglish Critic Member Training Coordinator
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Accepted as partial fulfillment of the requirements for graduation with the course,BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR (Major in Banking and Finance).
MOANA RHEA R. MUNAR, MBM Program Chair Date
WAYNE G. SABADO, Ph.D. Dean, CBM
Date
Recorded:
ADELA REYNO Registrar III ii
APPROVAL SHEET
The Narrative Report attached hereto entitled,“ON-THE-JOB TRAINING at BUREAU OF INTERNAL REVENUE-NAGUILIAN ISABELA”prepared and submitted by MANUEL MARTINEZ JR. in partial fulfillment of the requirements for graduation for the course BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR(Major in Banking and Finance) is hereby endorsed.
GUIDANCE/ADVISORY COMMITTEE
MOANA RHEA R. MUNAR, MBMOjt Adviser
ATTY. FERDINAND D. ERCILLA NERISSA CRUZ-AGRAAMEnglish Critic Member Training Coordinator
University of Perpetual Help System Laguna- Isabela CampusMinante Uno, Cauayan City
COLLEGE OF INTERNATIONAL HOSPITALITY MANAGEMENT
Accepted as partial fulfillment of the requirements for graduation with the course,BACHELOR OF SCIENCE AND BUSINESS ADMINISTRATOR (Major in Banking and Finance).
MOANA RHEA R. MUNAR, MBM Program Chair Date
WAYNE G. SABADO, Ph.D. Dean, CBM
Date
Recorded:
ADELA REYNO Registrar III Date
ii