repOrt OF the GrOup On IMpLeMentatIOn OF GOODS anD ...Report of the Group on GST PRELUDE In order to...

repOrt OF the GrOup On

IMpLeMentatIOnOF

GOODS anD SerVIceS tax

12 July, 2010New Delhi

Report of the Group on GST

Group on Implementation of GST --------------------------------------------------------------------------------------

Mentor

Shri S. Dutt Majumder, Member

Group Head

Ms Jasdeep V. Singh

Director-General (Vigilance)

Members

Shri Biswajit Dutta Chief Commissioner of Central Excise, Ranchi Ms Sreela Ghosh Chief Commissioner of Customs (Preventive), Delhi Shri A.P. Verma Chief Commissioner of Central Excise, Hyderabad Shri R.S. Sidhu Chief Commissioner of Central Excise, Mumbai.II Shri Ram Prakash Chief Commissioner of Central Excise, Bhopal Shri M.K. Gupta Director-General (Audit) Shri D.P. Dash Additional Director-General (Systems) Shri Gautam Bhattacharya, Joint Secretary (TRU-II) Shri Sushil Solanki Commissioner of Customs, Nhava Sheva (Exports) Shri P.N. Rao Commissioner of Central Excise, Hyderabad-II Shri Vivek Ranjan Additional Director-General (Export Promotion)


CONTENTS

Acknowledgements i

Prelude ii

Executive Summary iii - x

Chapter – I

Introduction 1 - 4

Chapter – II

Central Excise and Service Tax – Present Structure 5 - 7

Chapter – III

Re-engineering of Business Processes for Transition to GST 8 - 13

Chapter – IV

Proposed Organizational Structure for Implementation of GST 14 - 24

Chapter – V

GST – Dispute Resolution Mechanism 25 - 39

Chapter – VI

Preparatory Steps 40 - 42

Annexure – I

Presentation of the Group on 16.6.2010 43 – 47 (Annual Chief Commissioners’ Conference 2010)

Annexure – II

Eligibility Criteria for the Members of the Tribunals 48 - 50


ACKNOWLEDGEMENTS

The Group conveys its sincere thanks to the Central Board of Excise and

Customs for giving it an opportunity to make a presentation on certain important

issues relating to implementation of the Goods and Services Tax (GST) during the

course of the Annual Chief Commissioners’ Conference on 15th – 16th June, 2010.

The Group acknowledges with deep gratitude the advice and encouragement

provided by Shri S. Dutt Majumder, Member (CX), and the Mentor of the Group. He

was extremely generous with his time and guided the Group in the course of its

various meetings.

We also extend sincere thanks to Shri Sunil Mitra, Secretary (Revenue),

Shri V. Sridhar, Chairman, Shri Y.G. Parande, Member (Budget) and all other

participating officers in the Conference for their suggestions and valuable inputs

given during the discussions that followed the presentation on 16th June, 2010.

(Jasdeep V. Singh) Group Head

i


PRELUDE

In order to ensure focused and meaningful discussion on subjects of topical

importance, during the course of the Annual Conference of Chief Commissioners

and Directors-General for 2010 held on 15-16th June, 2010 in Vigyan Bhavan, New

Delhi, five breakaway groups, which included the Group on Implementation of GST

were constituted by the Central Board of Excise and Customs. These groups

deliberated on their respective subjects in parallel sessions on the first day of the

Conference on 15th June, 2010 and the outcome of the deliberations was presented

before all the delegates of the Conference on 16th June, 2010.

The Group on Implementation of GST had Shri S. Dutt Majumder, Member,

Central Excise, as the Mentor and was headed by Ms. Jasdeep V. Singh, Director-

General (Vigilance). The names of the other Group members are given at the

beginning of the report. The specific issues assigned for deliberations by the Group

were:

(i) Organisational Structure required to handle a taxpayer base in excess of 50

lakh in GST regime;

(ii) Compliance Management;

(iii) Dispute Resolution mechanism

(iv) Preparatory steps to usher in this momentous change;

(v) Co-ordination with State Government authorities concerned with State GST.

The Group met on 7th - 8th June, and 14th June, 2010, to complete the

groundwork for a purposeful discussion. After detailed deliberations on 15th June,

the Group’s recommendations to be placed before the Conference were firmed up

and a presentation was finalized. On 16th June, 2010, the presentation was made in

the Conference by Shri Sushil Solanki, the Group Rapporteur (Copy of presentation

at Annexure-I). The Group again met on 26th June and 3rd - 4th July, 2010 to revisit

its recommendations in the light of the suggestions / observations made during the

Conference and the report so finalized is presented before the Central Board of

Excise & Customs.

ii


EXECUTIVE SUMMARY

This is a summary of the observations and recommendations of the Group on

“Organizational Structure for Implementation of GST”, that deliberated on the

following issues:

I. Organisational Structure required to handle a taxpayer base in excess of

50 lakh in GST regime;

II. Compliance Management;

III. Dispute Resolution mechanism

IV. Preparatory steps for field formations to usher in this momentous change;

V. Co-ordination with State Government authorities concerned with State GST.

Re-engineering of Business Processes

2.1 In order to deal with more than 50 lakh taxpayers, which is five times the

current base and also to provide an efficient tax administration, following

recommendations are made for re-engineering of the present business processes:

(i) The registration process for all the three taxes viz. CGST, SGST & IGST

should be common and online, with physical verification of a small

percentage of taxpayers based on assessment of risk.

(ii) A taxpayer may be given single PAN-based registration for all the

business premises in a State.

(iii) There should be a single return for all the three taxes and the same should

be filed online through a common portal.

(iv) The frequency of filing of returns for small taxpayers may be made half-

yearly or on annual basis. For medium and large taxpayers, the frequency

can be quarterly and monthly respectively. Option to be given to all

taxpayers to file monthly returns, if they wish to.

(v) Common Facilitation Centres to be set up in each State for all the three

taxes, on an outsourced model.

(vi) The refund amount to be credited to the claimant’s bank account.

iii


(vii) For procedural and minor technical irregularities a fixed percentage as

penalty may be prescribed in the law, which can be paid by taxpayers on

their own assessment, without the requirement of issue of show cause

notice and follow up adjudication.

(viii) Submission of Annual Audit Reports by the taxpayer above a specified

threshold to be prescribed. Audit may be done by the professionals like

CA/CWA, format of the audit report to be finalised by the Board in

consultation with ICAI/ICWAI.

(ix) A very small percentage of small taxpayers to be selected for audit, based

on the risk parameters.

(x) The present practice of mandatory annual audit of the large taxpayers to

be dispensed with. Based on stringent risk parameters, such units to be

selected for audit.

Organisational Structure under GST – Principles

3.1 Functional organizations, which encourage specialisation, would be more

efficient and capable of handling a larger number of taxpayers as compared to

territorial organizations.

3.2 GST Commissionerates to be organized mostly on functional basis and

separate Commissionerates for Audit and Anti-evasion in each State, except

in smaller States.

3.3 Multi- locational and high tax paying units and tax payers in the complex

business sectors to be audited by the Audit Commissionerates and rest by the

jurisdictional GST Commissionerates.

3.4 Within an Audit Commissionerate, specialized sections/cells may be created

for some important industries/services.

3.5 The work of three to four Anti-evasion & Audit Commissionerates may be

supervised by officers of the level of Chief Commissioner (separate for Audit

and Anti-evasion).

3.6 At the apex level, Offices of DG (Audit) and DG (Anti-evasion) in Delhi to co-

ordinate the work with the field formations.

iv


GST Commissionerates – Proposed Organizational Structure

4.1 The organizational structure to be decided based on the density of taxpayers.

Four types of Commissionerates are proposed, with each Commissionerate having a

specified territorial jurisdiction:

(1) One-tier functional Commissionerates

(2) Two-tier functional Commissionerates

(3) Three-tier territorial Commissionerates

(4) A combination of the above.

4.2 All the taxpayers having their business premises within the territorial jurisdiction

of the Commissionerate would require to get registered with the said

Commissionerate. Taxpayers having more than one premises in a State can choose

any of the Commissionerates in the State for registration. Every Commissionerate

would be given the jurisdiction for the entire territory of the State in which it is

located.

4.3 One-tier Commissionerate: In case of big cities where large number of

taxpayers are concentrated, one-tier structure may be followed, where work would

be divided on functional basis. Within a Commissionerate, different divisions would

carry out specific areas of work i.e. registration, scrutiny of returns, refund,

adjudication, administration, appeal, recovery of arrears etc.

4.4 Two-tier Commissionerates: Where the taxpayers are spread over a relatively

large area, the Commissionerate will have territorial divisions but the work in the

divisions will be organized on functional basis.

4.5 Three-tier Commissionerates: Where the taxpayers are spread over a very

large area, the present structure of Commissionerate, Division and Ranges, based

upon territorial jurisdiction to be followed.

v


4.6 Combination of the above: For areas having a non-uniform dispersal of

taxpayers, combination of any of the three models suggested above.

4.7 Estimates of total number of Commisionerates: Ideally, there may be about

35,000 to 50,000 taxpayers per Commissionerate, depending upon dispersal of

taxpayers. The Group estimates the following number of Commissionerates, which is

broadly in line with the cadre review proposal:

• 150 GST Commissionerates

• 45 Audit Commissionerates

• 20 Anti-evasion Commissionerates.

4.8 Setting up of State level LTUs: LTUs may be set up in major States for

providing better taxpayer services and co-ordination in matters relating to

CGST, SGST and IGST.

Dispute Resolution Mechanism

5.1 Intelligence Gathering: There should be an institutional mechanism for

periodic or real-time sharing of information or intelligence between the Central and

State Governments, like the existing REIC model.

5.2 Searches/Seizure: Both the Central and State Governments should be

authorized to issue search warrants separately under CGST/IGST or SGST laws, as

the case may be. For this purpose, the legal provisions under the CrPC as made

applicable to the Central Excise Act, 1944 may be replicated with suitable

modifications. For CGST/IGST, search warrants may be issued by officers of the

rank of Joint/Additional Commissioner or the Commissioner. The authority carrying

out searches should inform the other tax authority immediately to enable it to join the

operations, if necessary. The goods and documents, however, should be seized by

the authority, which issues the search warrant.

vi


5.3 Investigation: Investigations may be carried out independently by the

concerned authority. GST laws may provide for handing over of such

documents/goods to the other authority for further investigation within the ambit of

their legal jurisdiction.

5.4 Arrest: Both the Central and State Govt. officials may be given the powers

under CGST/IGST and SGST laws to arrest persons for serious / repeat violations.

Officers not below the rank of Commissioners may be vested with the powers to

authorize arrest.

5.5 Prosecution: Both the Central and State Govts. may be vested with powers to

launch prosecution against certain offenders in the court of law. The existing

procedures in Central Excise, with suitable modifications, may be followed.

5.6 Show Cause Notice (SCN): The SCN may be issued independently under

CGST, IGST or SGST laws.

5.7 Adjudication and Appeal: The Group recommends two alternate models of

dispute resolution under GST, analyzing the pros and cons of both, for consideration

of the Board:

5.7.1 Model 1: Separate Adjudication Processes by CGST and SGST

Adjudicating authorities and integration of the two processes only at the stage of

Appeals to Tribunals at State and National level. In this model, there are four stages.

In the first and second stage, the adjudication and the appeal processes will be

separately carried out by the authorities under the Central and State governments; in

the third and fourth stages, appeals in the State and National level GST appellate

tribunals will be heard jointly by members selected by both the governments.

5.7.2 Model 2: Integrated Adjudication-cum-Appeal Body. In this model,

adjudication and appeal process will be integrated under one single Tribunal i.e., the

National GST Appellate Tribunal (NGSTAT) which may be headed by a serving or

vii


retired judge of the Supreme Court. The officer working as adjudicator as well as the

Commissioner (Appeals) would not be under the administrative control of CGST or

SGST authorities, but function under the control of the proposed NGSTAT. Officers

from Central or State Government as well as judicial service officers would be

eligible to work on deputation. The adjudication for both the show cause notices

issued by CGST and SGST authorities would be carried out by one adjudicator, and

he would issue a single / common order. Against the said order, an appeal would lie

to Commissioner (Appeals), who would again pass a single order. Appeals against

the order of Commissioner (Appeals), would lie to State level Tribunal, and further to

National GST Appellate Tribunal. Adjudicators will be selected through a special

process, ensuring appropriate representation of the Central and the State

governments and with adequate experience in handling VAT/GST matters along with

members drawn from the judicial/legal fraternity.

Review Mechanism 6.1 The review mechanism will be same for both the models:

i. Officers of the rank of Commissioners, under the Central and the State

Governments will review the orders passed by the adjudicating

authorities lower in rank. On their recommendations, appeals can be

filed with the Commissioner (Appeals).

ii. Officers of the rank of Chief Commissioners, under the Central or the

State Govt. will review the adjudication orders passed by officers of the

rank of Commissioners or the Orders-in-Appeal passed by the

Commissioners (Appeals). On their recommendations, appeals can be

filed with the State level GST Tribunals.

iii. Officers of the rank of Chief Commissioners, under the Central or the

State Govt. will review the orders passed by the State level GST

Tribunals. On their recommendations, appeals can be filed before the

NGSTAT.

viii


Alternate Dispute Resolution Mechanisms

7.1 In order to reduce litigation, and discourage the stake holders from resorting to

legal actions, the Group recommends setting up or continuation of the following three

institutions:

• Authority for Advance Rulings – Its scope may be sufficiently enlarged to

bring within its ambit all categories of domestic and overseas tax-payers,

including individuals, proprietary & partnership firms, public/ private limited

companies, PSUs and other categories of taxpayers. Its rulings shall be

binding on all parties.

• The present institution of Settlement Commission may be continued, with

suitable modifications in its structure and powers to conform to the GST

environment.

• The office of Ombudsman, with concurrent jurisdiction over CGST, SGST

and IGST, may be set up in each State (may be combined for smaller States),

with the responsibility of redressal of taxpayers’ grievances.

Preparatory Steps

8.1 Keeping in view the proposed roll-out date for GST on 1.4.2011, the preparation

for the implementation should start forthwith.

8.2 The Joint Working Group (JWG) should be set up in each State with officers

from both Central Excise & Service Tax Department and the Commercial Tax

Departments. The major tasks proposed for the JWGs are:

a. Exchange complete database of the taxpayers.

b. Identify premises for setting up of new common-GST offices.

c. Jointly organize taxpayer education programmes.

d. Organise seminars, workshops, road shows, publicity through print and

electronic media.

e. Create a website for dissemination of information on GST including

FAQs, brochures, leaflets, pamphlets, etc.

ix


8.3 On receipt of basic data, Chief Commissioner should frame tentative proposal

for the re-organization of Commissionerates on the principles outlined above and

send the same to the Board.

Common Trade Facilitation Centres

8.4 Common Trade Facilitation Centres for GST taxpayers should be set up across

the country.

Scaling up of the IT infrastructure

8.5 One common Centralized portal for online registration, e-payment, and return

filing, etc. should be developed and be in place at least three months before the

introduction of GST. For this purpose, staff strength in the Directorate of Systems

needs to be augmented forthwith.

Implementation of Cadre Review

8.6 The cadre review proposal needs to be pursued vigourously so that the

additional manpower is available at the earliest for smooth switch-over to GST.

Familiarizing Officers with broad framework of GST

8.7 The Department should immediately devise a programme for familiarizing the

staff with the broad framework, through in–house training in the Commissionerates,

workshops, seminars, and training by NACEN and its Regional Training Institutes

(RTIs).

*****

x

chapter – I

Introduction


CHAPTER- I

INTRODUCTION

1.1 Introduction of Goods and Services Tax (GST) will be an important milestone

in the history of Indirect Tax reforms in post-independence India. GST, at the Central

and at the State level, is expected to provide relief to the industry, trade and

consumers by doing away with multiple taxes on the same goods and services by

subsuming most of the Indirect Taxes, avoiding cascading effect through the

mechanism of an uninterrupted availability of input credit across the supply chain,

and providing a simpler tax administration through harmonization of Central and

State Tax systems.

1.2 At the outset, it would be worthwhile to briefly mention the basic features of

the GST in terms of the First Discussion Paper on Goods and Services Tax released

by the Empowered Committee of State Finance Ministers on 10th November, 2009,

the response of the Ministry of Finance as reflected in the website of the Ministry,

and subsequent discussions and deliberations thereon;

(i) The GST shall have two components: one levied by the Centre (CGST), and

the other levied by the States (SGST).

(ii) While the Centre would have a legislation for CGST, each State would have its

own legislation for SGST. A model legislation would be prepared to ensure uniformity

in the basic features of law, such as chargeability, definition of taxable event and

taxable person, measure of levy including valuation provisions, basis of classification

etc., across States and between the Centre and the States. To the extent feasible,

uniform procedure for collection of both CGST and SGST would be prescribed in the

respective legislations.

(iii) Both components would apply to every transaction of supply of goods and

services for a consideration (including certain elements relating to imports into India),

Page 1 of 50


except for exempt categories or for those outside its purview. Both the Centre and

the States would have jurisdiction for the collection/ administration of these taxes, as

would be brought out in constitutional amendments expected in monsoon session of

the Parliament.

(iv) Central Excise duty (including AED), Excise Duty on Medicinal & Toilet

Preparations, Service tax, CVD (additional duty of customs) on imports, special CVD

(4%), and Cesses and surcharges are the Central taxes that would be subsumed

within GST.

(v) VAT/ Sales Tax, Entertainment Tax (unless levied by local bodies), Luxury

Tax, Entry Tax not in lieu of Octroi, and taxes on lottery, betting and gambling are

the important State taxes that would be subsumed within GST. Some States have

expressed their views to keep “purchase tax’ out side the purview of GST. But

Centre is steadfastly favoring its inclusion.

(vi) Tobacco & its products would be leviable to both CGST and SGST but

being demerit / sin goods, the Centre could levy excise duty in addition to GST.

(vii) Currently, inter-State sale of goods is levied to Central Sales tax (CST)

which is origin-based and collected by the exporting State. No input tax credit of this

tax is permitted. Under the GST regime, the Centre would levy and collect a tax

called IGST (Integrated GST) on inter-State supply of goods or services in order to

enable the SGST element of input tax credit to be passed on seamlessly across

State boundaries. IGST would be equivalent to the sum of CGST and SGST. The

levy and collection of IGST would follow the destination principle so that the revenue

accrues to the State where the goods or the service on which tax is paid is finally

consumed. Since the Centre would collect this tax, the taxpayer in the receiving

State would be in a position to take credit of the tax paid by his supplier. Accounts

would be settled between the Centre (read CBEC) and the States on a monthly basis

through a clearing house mechanism.

Page 2 of 50


(viii) Input tax credit of CGST shall be allowed to be utilized only for payment of

CGST and similarly credit of SGST can be utilized only for the payment of SGST. No

cross-flow of credit would be permitted except in the case of inter-State supplies, as

mentioned in foregoing paragraph.

(ix) CGST and SGST paid on the export of goods and services (out of India) would

be neutralized.

(x) There would be a threshold exemption for goods and services so as to keep the

small dealers out of the tax net both under CGST and SGST. On threshold in terms

of annual turnover, the Centre’s view is that the threshold should be common for

both States and Centre and also common for both goods and services. Over and

above this, there would be a compounding/ composition scheme (Presumptive Tax)

for dealers with a turnover up to a certain threshold in respect of goods alone.

(xi) The Centre would like the registration of taxpayers to be based on PAN; but

the first Discussion Paper mentions that the registration of taxpayers would be linked

to, and not based on PAN to facilitate exchange of data. Return formats for CGST

and SGST should be common. Functions such as assessment, enforcement,

scrutiny and audit would be undertaken by the authority which is collecting the tax,

with information sharing between the Centre and the States.

(xii) A constitutional mechanism would be put in place to strike a balance

between State autonomy and harmonization. This mechanism would ensure that

both the Centre and the States do not deviate from the mutually agreed structure in

future.

(xiii) For the IGST Model for Inter-State transactions to work effectively a strong IT

infrastructure is necessary. The major responsibilities of IT infrastructural

requirement will be shared by the Central Government through the use of its own IT

infrastructure facility. The issues of tying up the State Infrastructure facilities with the

Central facilities as well as further improvement of the States’ own IT infrastructure,

including TINXSYS, should be addressed expeditiously and in a time bound manner.

Page 3 of 50


1.3 Keeping in view the above contours of the GST scheme, the Group examined

the present organizational structure in the Central Excise and Service Tax

department, identified the business processes that need re-engineering and made

recommendations for a seamless transition to the GST regime.

*****

Page 4 of 50

chapter – II

Central Excise and Service Tax Present Structure


CHAPTER – II

Central Excise and Service Tax – Present Structure

2.1 There are at present 23 Central Excise and Service Tax Zones in the country,

each headed by a Chief Commissioner. These Zones include 93 Central Excise

Commissionerates, 7 Service Tax Commissionerates and 4 Large Taxpayer Units

(LTUs). Besides the seven exclusive Service Tax Commissionerates, 65 Central

Excise Commissionerates in the country also deal with Service Tax. In addition, a

majority of the Central Excise Commissionerates also attend to the Customs work

relating to bonded warehouses, ICDs/CFSs etc. On an average, each Central Excise

Commissionerate comprises 5 or more Divisions, each headed by an Assistant

/Deputy Commissioner. Each Division has about 5 Ranges, each headed by a

Superintendent and assisted by Inspectors. The main functions of the

Commissionerate are:

i. Monitoring of revenue

ii. Administration

iii. Supervision of subordinate formations

iv. Audit

v. Anti-evasion

vi. Adjudication

vii. Legal

viii. Review and Appeals.

2.2 Commissioners (Appeals) decide the appeals against the orders passed by

officers below the rank of Commissioner of specific Commissionerates.

2.3 The State-wise distribution of the Central Excise/Service Tax Commissionerates

is as follows:

Page 5 of 50


Name of the State Name of the Zone No. of Central Excise/ Service

Tax/ LTU Commissionerates

Ahmedabad 5 Central Excise

1 Service Tax

Gujarat

Vadodara 6 Central Excise

Bangalore 3 Central Excise + 1 Service Tax

+ LTU

Karnataka

Mysore 3 Central Excise

M.P. & Chattisgarh Bhopal 3 Central Excise

Orissa Bhubaneswar 2 Central Excise

Punjab, J&K, H.P.

and Chandigarh

Chandigarh 4 Central Excise

Chennai 5 Central Excise + 1 Service Tax + LTU

Tamil Nadu

Coimbatore 5 Central Excise

Kerala Cochin 4 Central Excise

Delhi, Haryana Delhi 6 Central Excise + 1 Service Tax + LTU

Hyderabad 4 Central Excise Andhra Pradesh

Vishakhapatnam 4 Central Excise

Rajasthan Jaipur 2 Central Excise

West Bengal Kolkata 10 Central Excise + 1 Service Tax

Lucknow 3 Central Excise U.P. & Uttaranchal

Meerut 4 Central Excise

Mumbai –I 4 Central Excise + 2 Service Tax + LTU

Mumbai-II 4 Central Excise

Nagpur 3 Central Excise

Maharashtra

Pune 4 Central Excise

Bihar, Jharkhand Ranchi 3 Central Excise

North East Shillong 3 Central Excise

Page 6 of 50


2.4 The States having a higher concentration of Commissionerates are as below:

Name of State No. of Central Excise/ Service Tax/ LTU

Commissionerates

Gujarat 11 Central Excise + 1 Service Tax

Maharashtra 16 Central Excise + 2 Service Tax + LTU

Karnataka 6 Central Excise + 1 Service Tax + LTU

Tamil Nadu 10 Central Excise + 1 Service Tax + LTU

West Bengal 10 Central Excise + 1 Service Tax

Delhi & Haryana 6 Central Excise + 1 Service Tax + LTU

Andhra Pradesh 8 Central Excise

2.5 The Divisions and Ranges in a typical Central Excise Commissionerate

discharge the following main functions:-

(i) Division

(a) Revenue Monitoring and supervision over Ranges (b) Registration (c) Refunds (d) Anti-evasion and follow up action of audit paras (e) Adjudications (f) Administration (g) Provisional assessments

(ii) Range

(a) Monitoring of revenue Collection (b) Scrutiny of returns (c) Submission of various reports and returns (d) Post facto verification of registered persons (e) Export of goods and other customs related work (f) Follow up action relating to audit/legal/anti-evasion (g) Verification of refund claims (h) Arrears recovery (i) Adjudication (j) Verification of various applications and declarations.

*****

Page 7 of 50

chapter – III

Re-engineering of Business Processes for Transition to GST


CHAPTER - III

Re-engineering of Business Processes for Transition to GST

3.1 Even though GST is expected to be a comparatively simpler and user-friendly

tax to administer, there is still a challenge of handling a larger tax base of at least 50

lakh, both in terms of ensuring compliance and in providing effective facilitation.

Presently, CBEC is administering about 13 lakh taxpayers under Central Excise and

Service Tax. Thus, in the proposed GST regime dealing with five times the number

of taxpayers that the Department presently has, would be a real challenge.

3.2 GST is a major departure from the current systems of parallel tax

administration by the Centre and State. The new regime would entail concurrent tax

administration by the Centre and State on the same supply chain of goods and

services. There is, thus, a strong need for harmonization of business processes and

procedures between the Central and State Government to take advantage of the

synergy between the two tax administrations and also to avoid duplication of

compliance requirements for taxpayers.

3.3 The principal means of enabling this will no doubt be a robust IT

infrastructure. There is, however, an opportunity to develop new tax administration

systems and procedures. Introduction of GST will entail large scale changes in the

business processes as well as in the organizational structure of CBEC.

3.4 The Group studied the business processes presently followed under Central

Excise and Service Tax law, existing processes and practices followed by State Tax

authorities and international practices. Based on study of various practices, the

following core business processes / changes have been identified as being vital to

the new tax administration:

(i) Registration process

(ii) Filing of return and processing and payment of tax

Page 8 of 50


(iii) Minimum information to be contained in a GST invoice and books of

account of all taxpayers

(iv) Tax compliance issues – Audit & Anti-evasion

(v) Dispute Resolution System

(vi) A robust IT system to streamline the operations of the tax

administration

(vii) Establishing an organization to handle a large number of taxpayers.

Online Common Registration

3.5 It is proposed that the registration process for all the three taxes viz. CGST,

SGST & IGST should be common and online. There should be a single registration

form for all the three taxes, and taxpayers should be able to obtain the registration

number by submitting their applications online. The registration details can then be

shared with the State tax authorities through a backend process in the system. The

present practice of verification of premises of the taxpayers should normally be

dispensed with, and only in exceptional cases verification should be carried out on

the basis of certain risk parameters to be built into the system. For this purpose a

common portal is required to be developed which can be accessed by any

prospective taxpayer, either himself or through his authorized representative. In

order to verify genuineness of a taxpayer, details like PAN allotted by the Income

Tax Department, KYC (Know Your Customer) compliant Bank Account No.,

Registration No. allotted by the Registrar of Companies etc. need to be furnished by

the applicant. Once the information submitted by the applicant are validated through

3rd party sources as mentioned above, the registration can be given without physical

verification of the premises of the taxpayer. Once the UID (Unique Identity) project

becomes operational, the records available there under, may also be made use of

for the purpose of validation. All the existing registrants shall also obtain new

registrations. Registration number should incorporate PAN i.e. it should be based on

PAN, and not merely linked to PAN.

Page 9 of 50


Single Registration for all Premises in a State

3.6 Presently, each factory premises is required to be separately registered under

the Central Excise law. Consequently, each unit files a separate return to the

department, and it is treated as a separate entity for the purpose of audit, issue of

show cause notice, adjudication, court cases etc. In case of Service Tax, the same

procedure is broadly applicable with the exception that in case of taxpayers having a

centralized accounting system, the department may grant a single registration at the

place where central accounting system of the taxpayer operates. In case of VAT,

however, single registration is allowed covering all business premises of a particular

taxpayer viz. his factory, wholesale and retail premises located in different premises

but within the jurisdiction of that particular State. The taxpayer, in such cases, files a

consolidated return covering all such premises. The Group felt that since the number

of taxpayers who will get registered under GST will be large and many of them will

be operating from multiple locations, a single registration covering all the business

premises of an applicant in a particular State on the lines of VAT would provide a

more practical solution. However, if the taxpayer is having business premises in

more than one State, then he would require separate registration for each State.

Online Common Filing of Returns

3.7 The Group also recommends that there should be a single return for all the

three taxes i.e. CGST, SGST and IGST, and the same should be filed online through

a common portal (same portal which is used for registration). The return can be filed

either by the taxpayer himself or through his authorized representative or through the

service centres. The above procedure would greatly facilitate compliance and would

provide a single window to the GST payers, increasing their comfort level.

Reduction in Frequency of Returns for Small Taxpayers

3.8 Excise returns are currently filed on monthly or quarterly basis, depending

upon the turnover of the taxpayer. In Service tax, returns are filed on half-yearly

basis. Keeping in mind the fact that small taxpayers, (those whose turnover is say

less than Rs.100 lakh) account for a small percentage of the total revenue, the

Page 10 of 50


Group felt that the frequency of filing of returns by the small taxpayer may be made

half-yearly or annual. For taxpayer having a turnover of Rs.100 to 200 lakh, the

frequency can be quarterly. However, an option should be given to the taxpayers to

file the return on monthly basis also.

Common Facilitation Centres

3.9 As the legal provisions and procedures under the GST law may be quite

different from the existing provisions under Central Excise, Service tax or State VAT

laws, the success of implementation of GST would depend to a great extent on the

quality of taxpayers’ services. In this context, the Group recommends that a large

number of GST Facilitation Centers be set up across the country. It is proposed that

the facilitation centers should be common for all the three taxes i.e. CGST, IGST and

SGST. For this purpose, a close partnership between the CGST and the SGST

authorities would be essential. Since the Service Desk set up under ACES is

reported to be working quite satisfactorily, the possibility of upgrading this Service

Desk and expanding its ambit to cover CGST, IGST as well as SGST may be

explored.

Online Payment of Refund

3.10 At present, refund is paid to the taxpayers through cheques which are

required to be collected personally by the claimant. It is proposed that in the GST

regime, the procedure would need to be worked out in such a way that the refund

amount would be credited to the claimant’s bank account directly, as this would

reduce the interface between the department and the taxpayer.

Compounding of Procedural/Technical Lapses

3.11 Certain tax laws provide for a fixed amount of penalty or penalties linked with

the period or extent of lapse. Thus, the amount of penalty may be fixed depending

on the period of delay in filing of returns. Similarly, in cases where an input tax credit

has been taken wrongly up to a certain amount (say upto Rs.1 lakh or 1% of the total

tax credit taken by a taxpayer in a year), a fixed amount of penalty may be

Page 11 of 50


prescribed in the law itself. In the proposed GST law, a number of such irregularities

may be specified which would come within the ambit of compounding. In all cases

where such specified irregularities have been noticed by the taxpayer or is brought to

his notice by the department, the taxpayer may be given an option to pay the fixed

amount of penalty, as prescribed under the law, along with the differential amount of

tax, if any, and the interest, of his own volition without the requirement of issuance of

a show cause notice and follow up adjudication. The above proposal will enable the

department to effectively deal with a large number of procedural lapses that are likely

to occur, which may not have much impact on revenue, and thus, the workload of the

department would considerably reduce.

Audit of Taxpayers

3.12.1 It is proposed that a lower percentage of small taxpayers may be selected

for audit, based on risk parameters. The law may also provide that if the department

wants to audit small taxpayers, who are not selected on the basis of the risk

parameters, then prior permission of at least the Joint/Addl. Commissioner should be

obtained.

3.12.2 The Group recommends that taxpayers above a prescribed threshold of

turnover should be statutorily required to have their accounts audited on an annual

basis by certified Chartered / Cost Accountants. This statutory audit is intended to be

a comprehensive one covering conformance with various aspects of legal

requirements and also on areas of misuse. In order to ensure voluntary compliance,

it is also proposed that the department may prescribe submission of an Annual Audit

Report by the taxpayers above a specified threshold. It would be useful to have such

audit reports uploaded to our system, so that the same is available for online scrutiny

by the department. The format in which these would be prepared could be

prescribed by the Board in consultation with the Institute of Chartered Accountants of

India / Institute of Costs & Works Accounts of India / Institute of Company

Secretaries of India, which would incorporate various legal requirements in respect

of which compliance would be verified by these professionals. Based on the scrutiny

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of these audit reports, taxpayers could be selected for departmental audit. In the

case of taxpayers not covered by statutory audit, they would be selected for audit

based on risk parameters.

3.12.3 As far as the large taxpayers are concerned, since Annual Audit Reports are

proposed by the Group to be submitted to the GST authorities by the taxpayers, the

present practice of mandatory annual audit of the units may be dispensed with.

Based on the scrutiny of the Annual Audit Reports received from the taxpayers,

these units may be selected for audit, with the approval of the Commissioner, based

on more stringent risk parameters.

3.12.4 In order to avoid duplication of audit of the same taxpayers by audit teams

of both the Centre and State, there is a need for a joint planning of audit visits

between the two agencies. This could be ensured by periodically exchanging

proposed audit programme and result of such audits.

*****

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chapter – IV

Proposed Organizational Structure for the Implementation of GST


CHAPTER - IV

Proposed Organizational Structure for the implementation of GST

4.1 The basic difference between Central Excise and the proposed Goods and

Services Tax is that GST would be a tax on supply of goods and not on manufacture.

The nature of scrutiny of returns as well as audit and anti-evasion, under the

proposed GST regime is bound to have a different focus. One important feature of

the proposed GST is that there would be a Central and State GST to be charged

simultaneously across the entire supply chain of goods and services covering

imported goods and services as well. GST is a destination-based consumption tax.

Even though CGST and SGST would be administered separately by Central and

State administrations, the basic features and procedures followed by the Centre and

the States would be similar.

4.2 The organizational structure that has been proposed by the Group for

implementation of GST is based on certain assumptions which are listed out below:

(a) More than 50 lakh taxpayers

(b) Robust IT infrastructure

(c) Online and common registration procedure for CGST, SGST & IGST

(d) Selective physical verification of applicants based on risk parameters

(e) Online filling of returns through a common portal

(f) System-based processing of returns

(g) Discontinuation of sealing of export cargo by Excise officers (if this is not

implemented, a substantial increase in the existing manpower may be

required), and evolving an alternate scheme.

(h) Availability of additional staff as per cadre review proposal.

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4.3 The present organizational structure followed in Central Excise is three-tier

structure i.e. Commissionerate, Division and Ranges. This structure was designed

when physical control was followed and it required regular interaction of the officers

with the taxpayers. Moreover role of the department was more as a regulator. In the

last three decades, physical control has been replaced by self removal procedure on

almost all commodities. Department has liberalized various procedures and

requirement of maintenance of statutory records and submitting various documents

has also been simplified to a great extent. But, we have not made any changes in

the three-tier organizational structure followed by us. CBEC has attempted to evolve

a new organizational structure with the introduction of Service Tax when exclusive

Service tax Commissionerates were set up. Some of the Service Tax

Commissionerates have been organized on partly functional basis. In some

Commissionerates, work has been divided based upon group of services.

Territorial vs. Functional division of work

4.4 The present system followed in the Central Excise organization is that

majority of the business processes relating to one taxpayer is handled by one office

viz. range and therefore work has been divided based upon territorial jurisdiction at

range, division and Commissionerate level. This territorial organizational structure is

possible, where the organization has to deal with a small number of taxpayers. But,

this structure may not be feasible in the GST scenario when more than 50 lakh

taxpayers and more than 70 lakh registrants including IGST registrants would require

to be handled by CBEC. On the other hand, in the functional division of work, the

organization is structured along various types of work to be carried out. In the

context of GST, the functional division could be based upon registration, audit,

refund, adjudication, legal, recovery, taxpayer services etc. The benefits of

functional organization are obvious and the most important is that it encourages

specialization. Considering the above, it is felt that the department should move

towards functional organization, wherever possible.

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4.5 The Group after extensive discussions and deliberations arrived at the

conclusion that the new organizational structure to suit the GST environment should

be as follows:

(a) GST Commissionerates having a functional or combination of

functional & territorial jurisdiction;

(b) Separate Commissionerates for Audit & Anti Evasion.

Exclusive Audit and Anti-evasion Commissionerates 4.6.1 GST will be based on a system of voluntary compliance by the taxpayers. In

the GST environment, the most important compliance / control mechanism will be

audit and anti-evasion. Accordingly, the Group felt the need to strengthen the Audit

and Anti-evasion set-up in the Department. The Audit work in a Central Excise

Commissionerate is presently carried out by the audit teams directly supervised by

an AC level officer, who reports to the Commissioner, except in the case of MLU

(Multi Locational units) where audit of multi-locational units belonging to the same

taxpayer is co-coordinated by the office of ADG (Audit). Similarly, the anti-evasion

work in the Commissionerates is carried out by the Anti-evasion wing of the

Commissionerate Headquarters and the Preventive Units of the Divisions in some

cases. The Directorate General of Central Excise Intelligence, which has been

entrusted with the responsibility of intelligence and investigation work in relation to

Central Excise and Service Tax throughout the country, has consistently

outperformed Commissionerates in terms of the quality of the cases booked and the

value of goods / amount of duty involved in offence cases. Two basic factors appear

to have contributed to the success of DGCEI. Firstly, the officers of DGCEI are

exclusively engaged in anti-evasion work and are not burdened with any other

routine work. Being a specialized agency, the middle and senior level officers are

able to devote their full time for closely monitoring the cases, and providing the

necessary guidance to the subordinate staff. Secondly, a certain degree of

specialization also develops in organizations which exclusively deal with any

particular item of work, anti-evasion in this case. Similarly, the audit work also needs

Page 16 of 50


to be completely revamped in the GST regime, and a specialized approach to audit

is the need of the hour. Giving due weightage to all these factors, the Group strongly

felt that the audit and anti-evasion work set-up should be reorganized and separate

Commissionerates should be created for handling these two items of work.

4.6.2 The issue whether audit of all the taxpayers in a State should be undertaken

only by the Audit Commissionerate or some of the work can be kept with the

jurisdictional GST Commissionerate, was also deliberated. The Group felt that the

taxpayers having multi-locational units in a State, high revenue-paying units and

some of the complex business sectors may be audited by the Audit

Commissionerate and other taxpayers may be audited by the jurisdictional GST

Commissionerate.

4.6.3 The Group further felt that within an Audit Commissionerate, specialized Cells

may be created industry or service-wise to carry out audit specific to the identified

sectors e.g. specialized audit groups for banking and financial services in Mumbai,

for Mining Industry in Chhattisgarh, or for Petrochemical Industry in Gujarat. This will

no doubt enhance the domain knowledge of the audit officers and bring about a

professional approach thereby benefiting the taxpayers. These specialized groups

may also provide policy inputs to the Board.

4.6.4 As far as anti-evasion is concerned, the Group felt that the anti-evasion work

may not be made a regular line function of a jurisdictional GST Commissionerate but

should be handled by a more specialised and exclusive Anti-evasion

Commissionerate to be set up in each State, except where the number of taxpayers

is small e.g. the North-Eastern States, Uttarakhand, Himachal Pradesh, J&K etc.

However, in States like Maharashtra and Gujarat, there may be a need for more than

one Anti-evasion Commissionerate.

Page 17 of 50


4.6.5 The entire staff of Audit / Anti-evasion Commissionerates need not be

concentrated at the headquarters but could be placed at different places within a

State, depending upon administrative requirements.

4.6.6 Given the importance of audit and anti-evasion work, the Group also

recommends that the work of supervision of these Audit / Anti-evasion

Commissionerates may be entrusted to officers of the rank of Chief Commissioners,

who may be in-charge of 3-4 such Commissionerates. At the apex level, in order to

ensure proper co-ordination of the work of various Chief Commissioners in-charge of

Audit and anti-evasion, it is proposed that DG (Audit) and DG (Anti-evasion) be

made Nodal Officers reporting to the Board.

Proposed Structure of the GST Commissionerates

4.7.1 Under the GST, CBEC would be required to administer manufacturers, all

types of dealers, service providers and inter-State dealers. The geographical

dispersal of taxpayers in a State and amongst the States is not uniform. Some of the

taxpayers have more than one premises in a State. Considering these factors, the

Group felt that in the GST scenario, a uniform organizational structure for entire

country is not a good idea and we may think of different types of organizational

structure depending upon dispersal/density of taxpayers in an area. On this

consideration, the following three types of Commissionerates are proposed by the

Group, with each Commissionerate having a clearly defined geographical

jurisdiction:

(1) One-tier functional Commissionerate

(2) Two-tier functional Commissionerate

(3) Three-tier territorial Commissionerate

One-tier Commissionerate

4.7.2 In case of cities, with a large concentration of taxpayers, one-tier

Commissionerates are recommended. In this type of organizational structure, the

work of the Commissionerate would not be organized on territorial basis as in the

Page 18 of 50


case of present Divisions and Ranges. The entire work would be organized on

functional basis, covering specific functions such as registration, processing of

returns, refund, adjudication, administration, appeal, recovery of arrears, etc. Thus,

within a Commissionerate, different Divisions (not to be confused with territorial

Divisions) would carry out specific tasks like registration, refund etc. There may be

separate sub-divisions within a particular Division. For example, in the Registration

Division, there may be sub-divisions to deal with taxpayers on the basis of

alphabetical characters or territorial or on any other basis. The basic idea of one-tier

structure is to promote specialization and improve efficiency since a particular group

of officers will deal with specific business processes only. Moreover, it would avoid

movement of files through multiple vertical layers (from Range to Division and from

Division to Commissionerate Hqrs.) which presently is the case. For example, if a

show cause notice is to be issued at the level of the Commissioner, the draft show

cause notice is first prepared by the Range officer, which is submitted to the Division

and then to the Commissionerate Head Qrs., a new file being opened at each stage.

A Commissionerate organized on functional basis would tend to minimize duplication

of work. The organizational structure of the one-tier Commissionerate is explained

with the help of the following line diagram.

Administration Registration Audit Return Processing

Adjudication / Legal

Refund / Arrears Recovery

Commissionerate

Page 19 of 50


Two-tier Structure

4.7.3 This type of structure is recommended where the taxpayers are spread over a

relatively large area (within 50-100 Kms from the Commissionerate Hqrs.). In such

cases it may not be feasible to carry out all tasks centrally from the Commissionerate

Hqrs, because the taxpayers are spread over a larger area. Therefore,

Commissionerates with Two-Tier structures will have territorial Divisions and these

Divisions could be organized functionally. In other words, the Divisions would be

created on territorial basis, but the work at the Divisional level would be organized on

functional basis e.g. separate sections in the Division looking after registration,

processing of returns, refund, adjudication, recovery, etc. The two-tier structure is

explained below diagrammatically:

Three-tier Structure

4.7.4 This structure is proposed for the Commissionerates where the taxpayers are

spread over a very large area e.g. present Central Excise Commissionerates of

Belgaum, Meerut-II, Guwahati and follow the model of the present

Commissionerates with Divisions and Ranges based upon territorial jurisdictions as

shown below:

Commissionerate

Division A

(Territorial)

Division B

(Territorial)

Division E

(Territorial)

Division C

(Territorial)

Division D

(Territorial)

Registration

Refund / Arrears

Adjudication

Administration

Audit

Returns Processing

Page 20 of 50


Combination of One-tier, Two-tier and Three-tier Commissionerates

4.7.5 The Group also felt that Commissionerates can also be organized based upon

combination of more than one type. For example, if a Commissionerate has 3

Divisions in the city and 2 Divisions away from that city, for the 3 Divisions in the city

functional organization (one-tier) can be adopted and for other 2 Divisions, 2- tier

organization can be followed.

4.7.6 The Commissionerates of all the three types mentioned above will have

clearly specified geographical jurisdiction and will have control over taxpayers having

their places of business in that particular area. However, many of the taxpayers

falling in the territorial jurisdiction of a particular Commissionerate may have other

premises falling in other Commissionerates’ jurisdiction within the same State.

Taxpayers having multiple premises within a State would be free to register with any

Commissionerate within that State. It would, therefore, be necessary to authorize all

the Commissioners located in a State, which has more than one Commissionerate to

have concurrent jurisdiction over the entire State. This would ensure that

Commissioner is legally empowered to conduct checks, verifications, audit and anti-

evasion functions, relating to his taxpayers, in the entire State.

Commissionerate

Division A

(Territorial)

Division B

(Territorial)

Division E

(Territorial)

Division C

(Territorial)

Division D

(Territorial)

Range-I (Territorial)

Range-V (Territorial)

Range-IV (Territorial)

Range-III (Territorial)

Range-II (Territorial)

Page 21 of 50


4.7.7 The Group was informed that ACES which works on a C-D-R

(Commissionerate-Division-Range) mapping can be modified to suit the new

organizational structure.

Estimation of Number of Commisionerates in GST

4.7.8 For effective administration of GST, the Group felt that ideally there may be

about 35,000 to 50,000 taxpayers per Commissionerate depending upon dispersal of

taxpayers. The number of taxpayers may be more in one-tier structure

Commissionerate like in Mumbai. Based upon this assumption, it is felt that

following number of Commissionerates may be required in the GST scenario:

• 150 GST Commissionerates

• 45 Audit Commissionerates (to audit Customs Post-clearance Audit

also)

• 20 Anti-evasion Commissionerates.

4.7.9 The above proposal is broadly in line with cadre review proposal also. The

Group strongly felt that the present cadre review proposal, as approved by the

Board, needs to be pursued vigorously so that the staff as per the present workload

in the department becomes available at the earliest. This will provide a reasonable

cushion and be greatly instrumental in a smooth switch-over.

Strengthening the Directorate of Systems

4.8 The Group also strongly felt that the success of GST would primarily depend

upon a strong IT infrastructure. This not only requires procurement of hardware for

running the system but a complement of skilled officials for the DG (Systems).

Therefore, the office of DG (Systems) needs to be strengthened substantially and at

the earliest.

Page 22 of 50


Points Raised During the Discussion

4.9.1 During the Conference, questions were raised about the state of

preparedness of the department in the event of GST being implemented with effect

from 1.4.2011. Doubts were raised about the implementation of the cadre review by

the time GST is introduced and some of the participants wanted to know the fallback

strategy, if any, to handle the additional taxpayer base. Secretary (Revenue) also

mentioned that the implementation of GST can be successful only when the IT

infrastructure for online registration, online filing of returns and e-payment is ready.

The Group strongly feels that considering the urgency and importance of

GST, there is no reason why the cadre review proposal which is justified on the basis

of current taxpayer base and concomitant workload should not come through.

However, it is a fact that even if the cadre review proposal is approved, it will take

some time for the officers to be put in place. In such an event, the existing

organizational structure could, with some modifications, undertake the important

items of work such as registration / re-registration of taxpayers, e-filing of returns and

e-payment. However, the Group feels that the IT infrastructure must be in place to

enable undertaking these essential items of work. A minimum time-period of six

months should be made available to CBEC to undertake the change-over.

4.9.2 In the Conference it was also pointed out that the staffing pattern in the State

Government and CBEC is different. The organizational structure in the State is

bottom heavy whereas in the case of CBEC it is the reverse case. Concern was

expressed as to how synergy would be established between Centre and States in

the GST scenario.

As per the data available from some of the States, total number of staff

available at Gr. B,C, & D in some of the States is 3-5 times more than the staff

available in Central excise & Service Tax Commissionerates in that State. On this

point, the Group felt that the best management practices followed internationally is to

make the organization officer-oriented with the extensive use of IT infrastructure.

Gradually, the business processes should be IT- enabled and officers at senior level

should be able to devote more time on analysis. Therefore, the organizational

Page 23 of 50


structure followed by CBEC is found to be better and more effective. In course of

time, the States may chose the model that best suits their requirement.

4.9.3 In the Conference, it was also felt that proposals of this Group may result into

considerable dislocation of staff.

On this point, the Group felt that the problem may not be as acute, as a large

number of taxpayers are also situated in different parts of States. On the basis of

available statistics, the Group observed that substantial majority of the taxpayers

under GST may not be having more than one business premises and may be

located at places other than metro/big cities and therefore tax offices in different

parts of the State may have to be set up and we may need our officers in both the

two-tier and three-tier Commissionerates also. Moreover, sub-divisional offices for

Audit & Anti-evasion may also have to be set up at various places in a State.

4.9.4 A suggestion was also made in the Conference that LTU (Large Taxpayer

Units) presently functioning at four places have yielded very encouraging results and

therefore they should be continued.

The Group felt that LTU can be continued at the State level for CGST, SGST

and IGST. However, it was felt that whether the present special dispensation or

benefit given to LTU should be continued or not is a policy decision which needs to

be taken by the Board. The Group felt that the two major benefits presently available

to LTU like transfer of credit from one unit to another and removal of goods from one

unit to another unit without payment of duty would not be relevant in the GST.

Therefore, if it is decided to continue LTU concept, then the present legal provision

of optional joining of LTU would require relook and perhaps a mandatory provision

for bringing a few major assessees into the LTU would have to be considered.

*****

Page 24 of 50

chapter – V

GST – Dispute Resolution Mechanism


CHAPTER - V

GST – Dispute Resolution Mechanism

5.1 The success of GST will depend to a great extent on an efficient dispute

resolution mechanism. Dispute settlement will be a very crucial area in the overall

framework of GST for the following reasons:-

(a) It is expected that over 50 lakh taxpayers will be paying the CGST and the

SGST, and a large number of them, IGST as well. This number is likely to

increase over the years.

(b) Since GST will be a new tax, disputes may arise over interpretation of legal

statutes, availment of credit (of input taxes), scope of exemption, admissibility

of refund/rebate and a plethora of new issues in respect of which there would

be no settled law.

(c) In the GST regime, since the Centre and the State Governments will be

administering more or less the same law, most of the disputes relating to

CGST and SGST will involve common issues and there is a need to ensure

uniformity of decisions in respect of such disputes. Even in case of disputes

involving SGST arising in a particular State, it will have all India ramifications

since similar issues might arise in case of CGST or SGST in other States.

Unless a uniform approach is adopted in settling such disputes, it may not be

possible to usher in an efficient and simple system of indirect taxation in the

country that GST seeks to achieve.

5.2 As already discussed, GST will have three components: CGST, IGST and

SGST. The first two taxes will be levied and collected by the Central government and

the third by the State governments. Administration of these taxes may entail disputes

between:

(i) Central Government and CGST taxpayers

(ii) Central Government and IGST taxpayers

(iii) Central Government and State Governments on settlement of

dues/compensation on account of IGST

(iv) State Government and SGST taxpayers.

Page 25 of 50


5.3 Presently, any dispute between the government and the tax payer is settled

by a separate dispute resolution machinery, set up either by the Centre or the State

government, as the case may be. But in case of GST, since both CGST and SGST

are to be levied on the supply of same goods and/or services, most of the time the

dispute will have to be adjudicated on the basis of the same set of facts and

evidence, and this may necessitate creation of a single body that has

representatives from both the Central and the State governments.

5.4 The Group has studied the existing processes and would like to suggest

certain broad framework for dispute resolution in the GST regime. However, before

suggesting the specific models for dispute resolution, the role of the Centre and the

State governments at each stage of the enforcement mechanism needs to be

examined and clearly defined.

(i) Collection of Intelligence / Information:

Collection of Intelligence constitutes the first stage of any enforcement

mechanism. This activity can be independently undertaken by the Centre and/or

the State Governments. However, there should be an institutional mechanism for

periodic or real-time sharing of information or intelligence between the Central

and State Governments. The existing REIC model wherein Customs, Central

Excise, Income Tax, DGFT, Banks, SEBI, Registrar of Companies, Police and

Commercial taxes Department of the State Governments and other agencies

participate may be considered for replication in the GST regime.

(ii) Searches/Seizure:

CGST/IGST and SGST laws may provide for searches of business and

residential premises of the taxpayer and seizure of goods/documents under the

respective laws, on the basis of search warrants to be issued by the departmental

officers. For this purpose, the legal provisions relating to searches and seizures

under the CrPC as made applicable to the Central Excise Act, 1944 may be

Page 26 of 50


replicated with suitable modifications. For example, in the proposed GST regime,

search warrants may be issued by officers of the rank of Joint/Additional

Commissioner or the Commissioner. Both the Central and State Governments

should be authorized to issue search warrants separately under CGST/IGST or

SGST laws, as the case may be, and the searches should be carried out by the

respective agency. Whenever the Central or the State government carries out

searches at any place, it should inform the other tax authority immediately to

enable it to join the operations, if necessary. The goods and documents,

however, should be seized by the authority (i.e. either the State or the Central

Government), which takes the lead in the search and issues the search warrant.

(iii) Investigation:

Investigations may be carried out independently by the concerned authority, (e.g.

either the Centre or the State government) that has collected the intelligence and

carried out the search operations. However, if required, the documents seized by

one government, may be shared with the other government which may also

undertake independent investigations, relying on the documents they have

received from the agency that has initiated the case. In GST regime, the law itself

may provide for handing over of such documents/goods to the other authority for

further investigation within the ambit of their legal jurisdiction.

(iv) Arrest

Both the Central and State Govt. officials may be given the powers to arrest

persons alleged to be involved in the violations of CGST/IGST and SGST laws

respectively, involving evasion of taxes of a particular threshold limit, to be

specified in law, or involved in repeat offences. For this purpose, officers not

below the rank of Commissioners may be vested with the powers to authorize

arrest of persons.

Page 27 of 50


(v) Prosecution

Both the Central and State Govts. may be vested with powers to launch

prosecution against certain offenders in the court of law. The existing procedures

in Central Excise, with suitable modifications, may be followed in launching

prosecution.

(vi) Show Cause Notice (SCN)

The SCN should be issued independently under CGST, IGST or SGST laws by

the concerned tax authorities. In case of CGST and IGST, SCNs can be

approved by officers of the rank of Superintendent, AC/DC, JC/ADC, and

Commissioner, depending upon the amount of taxes, sought to be evaded.

(vii) Adjudication and Appeal

In the GST regime, cases may fall into one of the following three categories:

(a) Cases involving violations of SGST laws only

(b) Cases involving violations of CGST/IGST laws only.

(c) Cases involving both CGST/IGST and SGST.

5.5 After detailed deliberations, the Group recommends the following two models

for consideration for dispute resolution under GST.

Page 28 of 50


Model - I

5.5.1 Separate Adjudication processes by CGST and SGST Adjudicating

authorities and integration of the two processes only at the stage of Appeals

to Tribunals at State and National level.

In this model, there are four stages. In the first and second stage, the adjudication

and the appeal processes will be independently carried out by the authorities under

the Central and State governments; in the third and fourth stages, appeals in the

State and National GST Appellate Tribunals will be heard jointly by members

selected by both the governments:

(a) Adjudication: The adjudication process will be carried out separately by

the adjudicating authorities specified by the State or Central government,

even if the cases involve both CGST/IGST and SGST. As far as Central

govt. is concerned, the Group recommends that the cases involving

CGST/IGST may be adjudicated by officers of the rank of Supdt. and

Asst./Deputy/Joint/Addl./Commissioners, depending on the amount of tax

involved in a case. The State govt. may appoint adjudicating authorities of

appropriate levels to separately adjudicate the cases involving SGST.

(b) First-Stage Appeal: (Appellate Commissionerate) – Commissioners

(Appeals) will be appointed by the Central and State governments, who

will separately hear and pass orders on appeals against orders passed by

the adjudicating authorities, under the Central or State govt. cases, as the

case may be.

(c) Second-Stage Appeal (State level GST Tribunals (similar to CESTAT

model):

Appeals against the orders of the Commissioners (Appeals) or the

Adjudication authorities under the Central and State governments, can

be filed before the State level GST Tribunals, similar to

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CESTAT, to be set up in almost all States, except in smaller States,

where regional benches can be set up. These Tribunals may comprise

Members (Technical), drawn one each from the Central and State Govt.

and one Member (Judicial). The eligibility criteria of the Members are in

Annexure – II.

(d) National GST Appellate Tribunals

The apex body for dispute resolution in a State will be the National GST

Appellate Tribunal (NGSTAT). Ministry of Finance a few years back

mooted the proposal of a National Tax Tribunal for settlement of disputes

relating to the Central Taxes. It was proposed that such Tribunal will

have jurisdiction over all matters, dealt with by the respective High Court

of the State.

Cases involving a dispute between the Central Government and the State

Government which are not covered by the proposed GST Council,

headed by the Union Finance Minister and comprising representatives of

the Central and State Governments, may be decided by the NGSTAT.

Similarly, cases on points of law and or involving settlement of dues

between the Centre and the States under the IGST may also be directly

referred to these Tribunals.

Appeals against orders of the GST Tribunals shall lie with the National

GST Appellate Tribunals, which will comprise of two Members

(Technical), drawn one each from the Central and State Govt. and one

Judicial Member. This may be on the pattern of earlier proposed National

Tax Tribunals (NTT). The eligibility criteria of the Members are in

Annexure – II. To start with, National GST Tribunals may be set up in 10

different locations, to be decided on the basis of number of appeals filed

in a State/region or the number of assessees. Appeals against the orders

of these tribunals will lie directly with the Supreme Court. The High

Courts will have jurisdiction under Article 226 and 227 of the Constitution.

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During the conference, a question was raised that it may not be possible to set up

such tribunals, proposed by the Group, because the Supreme Court may not

approve of this. In this context, the Group would like to respond that normally, the

tribunals are set by the executive branch of the government through enactments,

vetted by the Ministry of Law and the Supreme Court is not involved with the

process, except when the legality of such enactments are challenged before it.

However, the Group felt that the recent decision of the Supreme Court may be

favourable to the Group’s recommendation for setting up such tribunals. Recently, on

8th June, 2010, a five-member bench of the Supreme Court upheld the legality of the

Companies (Second Amendment) Act, 2002 providing for the establishment of the

National Company Law Tribunal and National Company Law Appellate Tribunal to

deal exclusively with company law cases for their speedy disposal. Barring the

judicial review powers under Article 226 and 227 of the Constitution, almost all

jurisdictions exercised by the High Courts in regard to the company matters would

now be transferred to these Tribunals.

Merits

It is convenient to administer this model as the adjudicating authorities under the

Central and State governments will work independently under their respective

governments.

De-merits

The demerits of this model basically stem out of the dual nature of GST to be

administered parallelly by two agencies. Some of these are as follows:

(a) There will be duplicity of adjudication by two different adjudicating

authorities on the same set of facts and on the same transactions, which

will add to the woes of the taxpayers who will have to approach two

governments.

Page 31 of 50


(b) This process may result in chaos as there may be conflicting judgments

by the State and Central govt. on the same transactions which will have

bearing on both CGST and SGST.

(c) There will be no finality to a dispute as the disputes will be decided by

different adjudicating authorities with different pace and remain pending

before different appellate fora. For example, while the adjudicating

authority under SGST may rule that a particular service is not leviable to

GST, the CGST authorities may consider it otherwise and issue SCN

asking the taxpayer to pay the tax. Similarly, while a classification dispute

may be pending with adjudicating authority under SGST, a valuation

dispute or case of wrong availment of ITC, may be pending at a much

higher level say before the Tribunal. Since many of these issues are inter-

connected, the decision on a particular issue may have wide ramifications.

However, the tax payer in such cases would like to see a finality to the

issue under dispute, failing which he may lose his competitive advantage,

that would jeopardise his business.

(d) Cases involving wrong availment of ITC, if decided differently by the

adjudicating authorities under the Centre and the respective State

governments, will have impact on the quantum of settlement under the

IGST mechanism. This will give rise to non-reconciliation of dues for

indefinite period and would increase the disputes and litigation between

the Centre and the States.

(e) Cases may be decided differently by different adjudicating authorities in

different States and it will be difficult to keep track of such conflicting

orders for taking timely review and consequential appeal to safeguard

revenue.

(f) Orders passed in favour of the taxpayers in a particular State by the lower

adjudicating authorities, unless appealed against, may be cited later to

claim benefits of CGST or SGST in the same or other States.

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(g) Because of the possibility of long-drawn disputes before different fora or in

different States, there will be difficulty in finalising revenue figures and

consequential settlement.

The concept in Model-I is explained schematically on the next page.

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Model – I

National GST Appellate Tribunals (NGSTAT)

Member (Tech) CGST

State level GST Tribunals (GSTT)

Member (T) CGST Member (T) SGST Member (J)

Commissioner (Appeals)

Commissioner (Adjudication)

Commissioner (Appeals)

Commissioner (Adjudication)

JC/ADC AC/DC Supdt.

Adjudicating Authorities Adjudicating Authorities

JC/ADC AC/DC Supdt.

Member (Tech) SGST Member (Judicial)

Central Government - CGST State Governments - SGST

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Model - II

5.5.2 Integrated Adjudication-cum-Appeal Body

The important feature of this model is the separation of adjudication and appeal

function from the authority which issues the show cause notice. The officer working

as adjudicator would not be under the administrative control of CGST or SGST

authorities. The adjudicator as well as the Commissioner (Appeals) would function

under the control of the proposed National GST Appellate Tribunal. Officers from

Central or State Government as well as judicial service officers would be eligible to

opt to work on deputation for the post of adjudicator or Commissioner (Appeals).

Under the proposed model, show cause notice issued by the both CGST and SGST

authorities would be answerable to one adjudicator. The adjudication for the both the

show cause notices issued by CGST and SGST authorities would be carried out by

one adjudicator, and he would issue a single / common order. Against the said order,

an appeal would lie to Commissioner (Appeals), who would again pass a single

order. Appeals against the order of Commissioner (Appeals), would lie to State level

Tribunal, and further to National GST Appellate Tribunal.

In this model, adjudication and appeal process will be integrated under one

single Tribunal i.e., the National GST Appellate Tribunal which may be headed by a

serving or retired judge of the Supreme Court. For the purpose of adjudication and

appeal, eligibility criteria, as discussed in the earlier model, will be laid down and

officers will be selected through a special process, ensuring appropriate

representation of the Central and the State governments and with adequate

experience in handling VAT/GST matters along with members drawn from the

judicial/legal fraternity. Since these officials will be selected for a specific period, as

full time Members of the Tribunal, the disposal of cases would be quicker.

There should be a proper review mechanism in place at the level of

Commissioner /Chief Commissioner so that each order passed by the Tribunal could

be subjected to the scrutiny of review, and appeals could be filed in appropriate

cases.

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Merits

Some of the merits of this model are discussed below:

(a) This simple, taxpayer-friendly linear model will ensure uniformity of

decisions in all adjudication cases and avoid confusion and conflicting

judgments.

(b) It will encourage specialisation and professionalism in adjudication and

appeal matters.

(c) It will reduce multiple and multi-layered litigation.

(d) It will expedite finalisation of disputes, thereby helping taxpayers to

plan their business properly.

(e) It will ensure faster resolution of disputes and finalisation of revenue

figures and consequential settlement between the Centre and States.

De-merits

• Some of the State governments may not get adequate representation

in this structure, even at the lower adjudication level, because of

shortage of qualified manpower.

• Setting up offices at different places to facilitate different

adjudication/appeal, may be time consuming.

The concept explained in Model II is shown schematically on the next page.

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Model – II

National GST Appellate Tribunals (NGSTAT)

Member (Tech) CGST

State level GST Tribunals (GSTT)

Member (T) CGST Member (T) SGST Member (J)

Commissioner (Appeals) - CGST/IGST/SGST

JC/ADC AC/DC Supdt.

Adjudicating Authorities CGST/IGST/SGST

Member (Tech) SGST Member (Judicial)

Commissioner (Adjudication) - CGST/IGST/SGST

Page 37 of 50


Review Mechanism 5.6. The review mechanism will be same for both the models, as explained below:

i. Officers of the rank of Commissioners, under the Central and the State

Governments will review the orders passed by the adjudicating

authorities lower in rank i.e. the orders passed by officers of the rank of

Suptds and AC/DC/JC/ADCs, serving in the National GST Appellate

Tribunal . On their recommendations, appeals can be filed with the

Commissioner (Appeals), appointed in the same NGSTAT.

ii. Officers of the rank of Chief Commissioners, under the Central or the

State Governments will review the adjudication orders passed by

officers of the rank of Commissioners or the Orders-in-Appeal passed

by the Commissioners (Appeals) under the Central or State Govts., as

the case may be. On their recommendations, appeals can be filed with

the State level GST Tribunals.

iii. Officers of the rank of Chief Commissioners, under the Central or the

State Govt. will review the orders passed by the State level GST

Tribunals. On their recommendations, appeals can be filed before the

NGSTAT.

Alternate Dispute Resolution Mechanisms

5.7 In order to reduce litigation, and discourage the stake holders from resorting to

legal actions, setting up or continuation of the following three institutions may be

considered:

• Authority for Advance Rulings – Its scope may be sufficiently enlarged to

bring within its ambit all categories of domestic and foreign overseas

taxpayers, including individuals, proprietary & partnership firms, public/

private limited companies, PSUs and other categories of taxpayers. Its rulings

shall be binding on all parties.

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• The present institution of Settlement Commission may be continued, with

suitable modifications in its structure and powers to conform to the GST

environment. Settlement/compounding of offences will no doubt provide an

opportunity to reduce the pressure on the Tribunals.

• The office of Ombudsman, with concurrent jurisdiction over CGST, SGST

and IGST, may be set up in each State (combined for smaller States), with the

responsibility of redressal of taxpayers’ grievances. This will also have the

effect of dissuading many assesses from resorting to legal action against the

other stake-holders.

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chapter – VI

Preparatory Steps


CHAPTER - VI

PREPARATORY STEPS

6.1 Keeping in view the proposed date of all India roll-out of GST i.e. 1.4.2011,

the Group feels that the preparation for its implementation should start right away

without waiting for enactment of GST law. This includes assessment of taxpayer

base, identifying new and common locations for CGST and SGST offices, setting up

GST facilitation centres, taxpayer education through joint programmes,

familiarization of staff with the broad framework of GST and scaling up of CBEC’s IT

infrastructure. The details of preparatory steps are explained below.

Setting of Joint Working Groups in each State

6.2.1 A Joint Working Group (JWG) comprising the officers of the Central Excise

Department and the Commercial Tax Department of the concerned State

government may be set up in every state at the earliest. The Chief Commissioner of

Central Excise, as nominated by the Board, may be made responsible for setting up

these groups by nominating suitable officers, convene the first meeting of the Joint

Working Group and provide overall guidance. The following tasks may be assigned

to the JWGs:

a. Exchange complete database of the taxpayers.

b. Identification of common or proximate premises for setting up of new

GST offices.

c. Jointly organize taxpayer education programmes.

6.2.2 Since the spread of taxpayers would undergo a substantial change in the GST

regime, both CGST and SGST authorities may have to set up offices at new

locations. The teams of JWG may be given the task of assessing the taxpayer base

in different districts of the State to identify new and common locations of CGST and

SGST offices. For this purpose inputs may be taken from the local Industry and

Trade associations, District Industries Information Centres, ESI and EPF Offices,

professional bodies, Municipal Authorities and even Panchayats. On completion of

Page 40 of 50


their initial survey, the teams may furnish a detailed report, district-wise, with specific

proposals for setting up of common CGST/SGST offices. In fact, there is a possibility

of standardizing the architecture and colour code for such offices, as this would help

the general public to easily identify GST office. This would help establish

recognizable footprint of the GST authorities at the district level. The JWGs may

chalk out a programme for a massive training of tax payers in GST. For this purpose,

a profile of the taxpayers on the basis of goods and services produced/distributed

may have to be created by involving trade and professional bodies such as FICCI,

CII, ICAI, ICWAI and ICSI etc. Seminars, workshops, road shows, publicity through

print and electronic media should be used as a media for dissemination of

information. These activities should commence as soon as the legislations on CGST

and SGST are finailsed. A website may also be created for dissemination of

information on GST wherein FAQs, brochures, leaflets, pamphlets can be made

available online. DPPR may also be got engaged, with the responsibility of producing

a documentary film on GST.

6.2.3 On receipt of basic data from the JWGs, the Chief Commissioners may frame

tentative proposals for reorganization of the Commissionerates under their charge on

the lines of recommendations contained in chapter IV and send their proposals to the

Board.

Common Trade Facilitation Centres

6.3 Common Trade Facilitation Centres for GST taxpayers need to be set up all

over the country to address the doubts of the tax payers on procedural matters, and

to assist them with compliance requirements after the enactment of GST laws.

These centres could be set up either on in-house basis or outsourced to professional

bodies like ICWAI, ICAI, ICSI, as is presently done for ACES. The JWGs of

respective States after carrying out a complete survey of the State, may recommend

the number of GST facilitation Centres to be set up within the State and their

geographical locations.

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Scaling up of the IT infrastructure

6.4 The Directorate of Systems has to engage with the Empowered Committee’s

JWG on IT for developing one common Centralized portal for online registration, e-

payment, and return filing and processing, etc. The Central GST portal should be in

place at least three months before the introduction of GST so as to facilitate re-

registration of existing assesses before 1.4.2011. Staff strength in the Directorate of

Systems needs to be augmented forthwith to meet the additional requirements

relating to systems. At least the existing vacancies may be filled up urgently.

Implementation of Cadre Review

6.5 The present cadre strength of the department is as per the assessee base as

in the year 2002. The cadre review is based on the present assessee base. In the

GST regime, the department is likely to handle taxpayers to the tune of five times

that of the present assessee base. The cadre review proposal which is already at an

advanced stage needs to be pursued vigourously so that the additional manpower

becomes available at the earliest to give a reasonable cushion for smooth switch-

over to GST.

Familiarizing Officers with broad framework of GST

6.6 The Department is both the change agent and change recipient in GST

scenario. The Department simultaneously faces both the tasks of preparing itself for

the change and preparing the tax payers for the change. In such a scenario, the task

of familiarizing the staff with the broad framework /contours while minimizing the

alienation would significantly add to the knowledge and confidence levels of the staff.

This can be attempted through in–house training in the Commissionerates,

conducting of Workshops, seminars, and training by NACEN and its regional training

centres (RTI). Basic training on GST, including change management, for the officers

of the Department should be undertaken immediately after the draft law is placed in

public domain. For that to happen, the planning work for comprehensive training

programme must start immediately.

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annexure – I

Presentation of the Group on Organizational Structure for

Implementation of GST annual chief commissioners’ conference

(15th – 16th June 2010)


Annexure - I

Presentation of the Group

on

Organizational Structure

for

Implementation of GST

Annual Chief Commissioners’ Conference

15th – 16th June 2010

New Delhi

Page 43 of 50


Annexure - I

Basic Features of GST - I Dual GST-CGST & SGST CGST & SGST would be applicable to entire supply chain of goods and services Also applicable to import of goods & services Destination based consumption

tax Separate statutes for CGST & SGST

Harmonization of basic features

Basic Features of GST - II

Taxes to be subsumed

Threshold limit likely to be same for CGST and SGST

Compounding Scheme for taxpayers with specified threshold

Crude, Petrol, Diesel, ATF &

Alcoholic beverages outside GST

IGST for inter – state movement of goods

IGST to be administered by Centre

Issues for Deliberation

Organizational Structure How best to handle > 50 lakh tax payers Compliance Management - Audit & Anti-evasion

Dispute Resolution Mechanism Preparatory Steps for field formations Co-ordination with State

authorities

GST – Fact Sheet

Expected GST tax payer base – 50 lakh. Staffing pattern in State VAT -

Group B,C,D is about 3-5 times

more than Central Excise and

Service Tax staff.

VAT organizational structure-

mostly territorial jurisdiction but

some States have functional cum

territorial jurisdiction.

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Organizational Structure under GST - Main Recommendations- II Audit

Separate Audit Commr’tes for multi - locational and high revenue / complex sectors

Other units may be audited by local Commr’tes

Within audit Commr’tes specialized groups for commodities /services

Some of the staff of audit Commr’te may be located at different places in a State

Anti-evasion Offices of DGCEI in most of the

States, some States/regions to be headed by DG

Organizational Structure under GST - Main Recommendations

Combination of functional & territorial organization Single registration for all premises in a State Tax payer having single premises to be attached with territorial Commissionerates Tax payers having > one premises in a State to be given option to join any Commissionerate Separate Commr’tes for Audit & Anti Evasion

Our Assumptions To handle more than 50 lakh taxpayers.

Online and common registration procedures for CGST,SGST & IGST.

Selective verification of applicants

based on risk parameters Online filing of returns through a common portal System-based processing of returns

Sealing of export cargo by Excise officers to discontinue

Availability of additional staff as per cadre review proposal.

Organizational Structure under GST – Main

Recommendations -III

Structure of Commr’te based on

concentration of tax payers

Big cities – one tier with

functional sections.

Medium cities - two tier

structure-Commr’tes & Divisions

(No Ranges)

Geographically dispersed

assessees – current three tier

structure

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Organizational Structure under GST- Main

Recommendations- V Functions of Commr’tes/ Divisions/

Ranges

Revenue monitoring

Follow up action on processed returns

Verification of premises of new registrants

Audit of taxpayers, not covered by Audit Commte

Audit follow-up for all audits-issue of SCN

Anti-evasion Adjudication, Appeal, Review, Court matters Customs agency work / EOUs / ICDs /

CFSs

How to Handle 50 lakh Assessees

By taking steps to minimize interface with Tax-payers

Online common registration

Online common filing of returns

Reduction of frequency of return

filing

Outsourcing of facilitation centers

Refund to be credited to claimant’s bank account

For procedural/technical lapses -

fixed penalty can be paid without SCN and adjudication

Audit of small taxpayers – To be

selected based on risk parameters

Organizational Structure under GST - Main

Recommendations- IV

35,000 - 50,000 assessees per

Commr’te, depending on density

Proposal :

o 150 GST Commr’tes

o 45 Audit Commr’te, (to

conduct Customs Post

Clearance Audit (PCA) also).

20 Anti-evasion Commr’tes and in

sync with Cadre Review Proposal

Co-ordination with States

Joint working groups in each State comprising officers from Central & State govt. to be set up – forthwith

To assess tax payer base in different districts To identify new and common locations for CGST and SGST offices To understand legal & procedural issues and to give feed back to Board GST Trade facilitation centers on procedural issues –to be outsourced and to be common for CGST & SGST Tax payer education through joint

programs To develop Centralized portal for online

registration, filing and processing of returns, and e-payment

EC’s Joint Working Group on IT to take it forward

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Preparatory Work - II

Preparatory Work - I Implementation of Cadre Review

Familiarizing staff with broad

framework of GST

Scaling up of CBEC’s IT

Infrastructure – augmentation of

personnel in DG Systems.

Central GST Portal to be in place at

least three months before date of

implementation.

Training of staff immediately after

draft law and procedure is ready

Training on Change Management –

Attitudinal Change to adapt to GST Preparations for re-registration of

existing assessees.

Educating tax payers- Seminars,

workshops, road-shows, publicity

through print and electronic media

Modification of ACES to suit GST

Dispute Resolution - I

Stages – Original Adjudication �

Commr(A) �State Tribunal �

National Tribunal.

Separate adjudication by State and

Centre

Integration of Appellate mechanism

at Commr (A) level, two models:

One Commr(A) [either from Central

or State Govt.] to decide appeals of

both CGST & SGST.

Bench of Commrs (A), one from

Centre and one from State

Dispute Resolution - II State level Tribunal – 2 Member

bench- one Member (Tech), from

Centre/State on deputation and one

Member (J)

National Tribunal-3 Member

bench-2 Members (Tech), from

Centre and State and one

Member (J)

o Appeals from State level

Tribunals

o Center-State Disputes

Advance Ruling Authority – To

expand scope to cover more cases

Settlement Commission

Ombudsman

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annexure – II

Eligibility Criteria for the Members of the Tribunals


Annexure - II Eligibility Criteria for the Members of the Tribunals A. State level GST Tribunals (similar to CESTAT model)

These Tribunals may comprise Members (Technical), drawn one each from the

Central and State Govt. and one Member (Judicial).

Eligibility Criteria:

i. The Member (Technical) from the IRS/CGST Service will require at

least three years of service in the rank of a Commissioner or above. He

will have the choice of resigning from service to serve in GSTT or of going

on deputation to return later to the parent department.

ii. In case of non-availability of suitable officers or serving officers not

willing to join GSTT, willing retired officers of IRS/CGST Service who

would have put in three years of service in the rank of Commissioner, prior

to their retirement may be considered for appointment as Members in

GSTT. These retired officers may be taken for an initial period of three

years, subject to extension for a further period of two years, in relaxation of

the age requirement, which may be prescribed for serving officials.

iii. The Member (Technical) from the State govt. should be of the rank of a

Secretary/Commissioner to the State Government (Joint Secretary to

Govt. of India), with three years of service in that rank, and at least two

years of experience in State VAT/GST administration. In case of non-

availability of suitable officers or serving officers not willing to join GSTT,

willing retired officers of the State Civil Services, who had put in three

years of service in the rank of Commissioner/Secretary to the State

Government, and having experience of working in the Commercial

Taxes/VAT Department of the State Government for at least two years any

time prior to their retirement may be considered for appointment as

Members in GSTT. These retired officers may be taken for an initial period

of three years, subject to extension for a further period of two years, in

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relaxation of the age requirement, which may be prescribed for serving

officials. In case of non-availability of suitable officers from the State govt.

suitable officers from IRS/CGST service may be appointed to these

Tribunals.

iv. A person shall not be qualified for appointment as a Judicial Member

unless he has:

a. for at least ten years held a judicial office in the territory of

India; or

b. been a member of the Indian Legal Service and has held a post

in Grade I of that Service or any equivalent or higher post for at

least three years; or

c. has been a practicing advocate for at least ten years.

v. President of GSTT:

The Central Govt. shall appoint:

(i) a person who is or has been a Judge of a High Court, or

(ii) one of the Members of the Appellate Tribunal to be the

President of the GSTT.

vi. Vice-President

• The Central Government may appoint one or more Members

to be the Vice-President

• The Vice-President shall exercise such powers and perform

such of the functions of the President as may be delegated

to him by the President by a general or special order in

writing.

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B. National GST Appellate Tribunals

Eligibility Criteria

a. President of NGSTAT: The Central Govt. shall appoint:

• a person who is or has been a Judge of the Supreme Court of India

to be the President of the NGSTAT.

b. Vice-President

• The Central Government may appoint one or more members of the

NGSTAT to be the Vice-President

• The Vice-President shall exercise such powers and perform such of

the functions of the President as may be delegated to him by the

President by a general or special order in writing.

c. Member (Technical) from the IRS/CGST service shall be of the rank of

a Chief Commissioner and once selected, he/she has to resign

from service to join the NGSTAT.

d. Member (Technical) from the State Govt. shall be in a post, equivalent

to the rank of a Chief Commissioner of CGST or Addl. Secretary to the

Govt. of India with experience of at least three years in administering

VAT/GST at the State level and once selected, he/she has to resign

from service to join the NGSTAT.

e. A person shall not be qualified for appointment as Member (Judicial)

unless:

i. He/she has been a member of the Indian Legal Service and has

held a post equivalent to the rank of an Addl. Secretary to the

Govt. of India; or

ii. He/she has been an advocate for at least ten years.

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