Renjifo Monica Business

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Universidad Técnica de Ambato

Facultad de Ciencias Humanas y de la Educación

Carrera de Idiomas

Modalidad Presencial

Portfolio

“Business”

Fourth Semester “A”

Student´s name: Monica Mishelle Renjifo Pintado

Professor´s name: Lic. Mg. Edgar Encalada Trujillo

Ambato – Ecuador

October 2015– March 2016

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TABLE OF CONTENTS MISIÓN .......................................................................................................................................... 3

VISIÓN ........................................................................................................................................... 3

Perfil del egresado......................................................................................................................... 4

CURRICULUM ................................................................................................................................ 5

COURSE OVERVIEW ....................................................................................................................... 6

STATEMENT OF PERSONAL LEARNING GOALS. ............................................................................. 7

SYLLABUS ....................................................................................................................................... 8

ELEMENT 1 .................................................................................................................................. 20

ELEMENT 2 .................................................................................................................................. 22

ELEMENT 3 .................................................................................................................................. 24

ELEMENT 4 .................................................................................................................................. 28

ELEMENT 5 .................................................................................................................................. 32

FINAL REFLECTION ....................................................................................................................... 38

FINAL PORTFOLIO RUBRIC ........................................................................................................... 39

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FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRERA DE IDIOMAS

MISIÓN

Formar profesionales líderes competentes, con visión humanista y

pensamiento crítico a través de la Docencia, la Investigación y la

Vinculación, que apliquen, promuevan y difundan el conocimiento

respondiendo a las necesidades del país.

VISIÓN

La Carrera de Idiomas de la Facultad de Ciencias Humanas y de la

Educación de la Universidad Técnica de Ambato por sus niveles de

excelencia se constituirá como un centro de formación superior con

liderazgo y proyección nacional e internacional.

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UNIVERSIDAD TÉCNICA DE AMBATO

FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÓN

CARRRA DE IDIOMAS

Perfil del egresado

Al concluir la Carrera de Idiomas los estudiantes demostrarán haber adquirido y

desarrollado las siguientes competencias, capacidades, habilidades, destrezas y desempeños

como resultados de su formación profesional:

1. Usa el idioma inglés a un nivel B2 del Common European Framework.

2. Maneja competentemente los métodos y estrategias metodológicas para la enseñanza del

idioma inglés según las exigencias del Teaching Knowledge Test (TKT)

3. Diseña programas o cursos específicos y sus respectivos materiales didácticos.

4. Elabora materiales didácticos mediante la utilización de NTIC´s.

5. Transforma el contexto educativo a tráves de la práctica de valores.

6. Genera escenarios de aprendizaje significativos dando lugar a la investigación

participativa, el aprendizaje basado en problemas y el trabajo en equipo.

7. Maneja leyes y reglamentos de Educación Ecuatoriana.

8. Aplica técnicas de valoración de los aprendizajes, así como también de su propio

desempeño docente.

9. Manejo de los aspectos sociales, intelectuales y psicológicos de los estudiantes para

promover el aprendizaje.

La Carrera de Idiomas adopta como instrumentos de evaluación interno del perfil de ingreso

dos simulaciones de exámenes con estándares internacionales. Siendo así, Teaching

Knowledge Test (TKT) test de acreditación internacional para la enseñanza del inglés y

Test of English as a Foreign Language (TOEFL) para la competencia comunicativa.

Para ello la Coordinación de Carrera de Idiomas organizará dentro de los módulos optativos

seminarios taller de preparación para dichos tests, los mismos que podrán ser aprobados a

partir del séptimo semestre.

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CURRICULUM

PERSONAL DATA

Full Name: Mónica Mishelle Renjifo Pitado

Address: Av. Chasquis y Rio Salado

Phone: 0969002773

Birth date: 29/09/1994

Age: 21 years old

Nationality: Ecuadorian

E-mail: [email protected]

EDUCATION

School: “Luis Andino Gallegos” – Province Cotopaxi in 2006

Hight School: “Colegio de Bachillerato La Mana” – Province Cotopaxi in 2012

ACHIEVEMENTS

Graduated at “Colegio de Bachillerato La Mana” as a bachelor with average of 9.

I was part of the standard bearers.

Got certificates educational competitions

OBJECTIVE

Full-time position of English Teachers

Full – time position of flight attendant

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COURSE OVERVIEW

BUSINESS

COMPETENCE TO BE DEVELOPED IN THIS MODULE:

1. Element1: Recognize some technical vocabulary for communication within the

business context.

2. Element2: Apply rules of socialization with people of different cultures in order to

interact in the business world.

3. Element3: Analyze rules of communication through technological resources for

business issues.

4. Element4: Prepare simulated telephone support in different commercial aspects.

5. Element5: Assess business projects for entrepreneurships.

LEARNING OUTCOMES:

1. Learning Outcome: Present a conversation about keeping the conversation going

during small talks based on the corresponding units of the book.

2. Learning Outcome: Write and present scripts about ways to invite visitors to have a

social time based on what was covered in class.

3. Learning Outcome: Participate in role plays about receiving phone calls and a

Business letter based on the contents of the textbook.

4. Learning Outcome: Design and present a short role play about using the telephone

based on the dialogues covered in class.

5. Learning Outcome: Create a project according to an enterprise trying to sell a product

based on the suggestions given in class. Interdisciplinary project.

LEVEL TO BE ACHIEVED.

This syllabus contributes to the development of the Communicative Competence in

correspondence to the Council Common European Framework level B2.

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STATEMENT OF PERSONAL LEARNING GOALS.

The Business syllabus is very important taking into account that it integrates the four

skills in our English class that are reading, listening, writing and speaking. Those are a

form of producing language and with these skills is easier to prepare activities whether

written or oral in the business world.

The main reason that I have to take this course is improving my four skills and

vocabulary related with business. My expectations for this syllabus are; recognizing

some technical vocabulary for communication within the business context, applying

rules of socialization with people of different cultures in order to interact in the business

contexts, analyzing rules of communication through technological resources for

business issues and preparing simulated telephone support in different commercial

aspects.

Also, I think that this course will contribute with a lot of strategies to improve my

writing, speaking, reading and listening in the business world. So, I will contribute to

achieve my expectations with effort and dedication in order to succeed in my

professional life. I will do the following: check vocabulary and strategies every day,

perform all tasks, learn a lot of techniques to make good presentations and be aware of

my mistakes in order to improve my business skills.

In conclusion, I will be helped a lot by the Business syllabus because it will integrate

the four skills and improve the language acquisition in the world of business. And, it

will help me to become an excellent professional.

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FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACIÒN

CARRERA DE IDIOMAS

MODALIDAD PRESENCIAL

SYLLABUS

BUSINESS “EMPRENDIMIENTO”

Octubre 2015 – Marzo 2016

EDGAR ENCALADA TRUJILLO

Magister en Lingüística Aplicada a la Educación Bilingüe Español – Inglés

Licenciado en Ciencias de la Educación especialidad Inglés

AMBATO - ECUADOR

2015

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I. GENERAL INFORMATION Subject

Business (Emprendimiento)

Program

Carrera de idiomas

Code: FCHE/I/MP/2129/06/06

Prerequisites: NONE

Study Modality: Presencial

Subject Code

Curricular Organization Unit:

Profesional

Credits: 3

Level:

Fourth

Corequisites:

Subject Code

1. Language

Teaching Strategies

FCHE/I/MP/2129/06/05

Hours per Week

Class Hours:

3

Theoretical:1

Practical:2

Tutoring Student

Hours:

On Campus:1

Virtual:

TOTAL LEARNING HOURS : WEEK HOURS:3

HOURS DURING THE SEMESTER

NUMBER OF SEMESTER HOURS: (16 weeks x 3 hours) = 48 hours

INTERDEPENDENT HOURS: 56 hours

ACADEMIC TUTORING: 16 hours

TOTAL HOURS: 48+56+16 = 120 hours (3 credits)

II. PROFESSOR'S TEACHING PROFILE Professor's name: Encalada Trujillo Edgar Guadia

Academic degree: Magister en Lingüística Aplicada a la Enseñanza Bilingüe Español -

Ingles

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Bachelor's degree: Licenciado en Ciencias de la Educación especialidad Inglés

Knowledge area:

Broad field 01 Education

Narrow field 011 Education

Detailed field 0114 Teacher training with subject specialization Professional experience: 15 years

Teaching experience: 18 years

Program Academic area: Pedagogical and Psycholinguistics Competence

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Professsor's schedule (practical application and learning experimentation) :

Wednesday from 10:00 to 12:00

Friday from 9:00 to 10:00

Professor's schedule (Academic tutoring):

Tuesday and Thursday from 13:00 to 14:00

Phone numbers: 032 800 435 - 0996575373

E-mail: [email protected]

III. COURSE DESCRIPTION AND OBJECTIVES

Purpose

Use English in an oral and written way to communicate efficiently in a business context

according to the requirements of a global world.

Course Description:

Business communication involves constant flow of information as a fundamental part of any

organizations. It involves number of people. Communication here plays a very important role in

process of directing and controlling the people in the organization. Immediate feedback can be

obtained and misunderstandings if any can be avoided.

So, the aim is to develop learners’ confidence and fluency in some basic areas of business; as well as

improving communication techniques and developing and consolidating the target language in this

context. Besides, students will be able to recognize some technical vocabulary within the business

context, apply rules of socialization with people from different cultures; analyze rules of

communication through technological resources. Also they will prepare simulated telephone

support and assess business projects. This syllabus contributes to the development of the

Communicative Competence in correspondence to the Council Common European Framework

level B2.

Course General Objective:

To communicate in English using the language skills of reading, listening, speaking and

writing in the business world.

Course Specific Objectives :

1. Recognize some technical vocabulary for communication within the business context

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

3. Analyze rules of communication through technological resources for business issues

4. Prepare simulated telephone support in different commercial aspects

5. Assess business projects for entrepreneurships

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IV. COURSE STUDY PROGRAM Curricular Units

U.1 Recognize some technical vocabulary for communication within the business context

Thematic Units

Class Hours Tutoring

Hours

Independent hours

including research and

community service

Assessment tools

Theoretical Practical

1.1 Some business terms 1 3 Tasks

1.2 Cross cultural understanding 1 2 1 3 Scoring scales

1.3 Welcome visitors 1 2 1 3 Questionnaires

1.4 Small talks: keeping the conversation going 1 2 1 3 Mind maps

Written tasks

Summative tests

Digital tasks in Excell

SUBTOTAL HOURS 4 6 3 12 TOTAL HOURS 25

Learning outcome: Present a conversation about keeping the conversation going during small talks based on the corresponding units of the book

Learning Methodologies: Collaborative Learning; Project based learning, Study case, problem based learning

Educational Strategies: Simulations; Conferences; Mind maps creation

Didactic Resources: Slides, markers, projector, audiovisual aids, internet

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U.2 Apply rules of socialization with people of different cultures in order to interact in the business world.

Thematic Units

Class Hours

Hours of

Tutoríng

Independent study

including research and

relationship with the

society

Mechanisms and assessment

tools

Theoretical

Practical

2.1 Cross cultural understanding 1 1 1 3 Tasks

2.2 Inviting, and accepting or declining. 1 1 1 Scoring scales

2.3 Eating out with visitors 1 1 1 3 Questionnaires

2.4 Cross cultural understanding 1 1 1 Mind maps

2.5 Inviting, and accepting or declining. 1 1 2 Written tasks

Summative tests


Tasks

Scoring scales

Questionnaires


Unit Learning outcome: Write and present scripts about ways to invite visitors to have a social time based on what was covered in class.




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U.3 Analyze rules of communication through technological resources for business issues

Thematic Units

Class Hours

Hours of

Tutoring

Independent study including

research and relationship

with the society


tools

Theoretical

Practical

3.1 Preparing to make telephone calls. 1 2 1 2 Tasks

3.2 Receiving calls. 1 1 1 Scoring scales

3.3 Asking for and giving repetition 1 1 1 2 Questionnaires

3.4 The secretarial barrier 1 1 1 3 Mind maps

3.5 Sample Business Letter 1 1 1 3 Written tasks

Summative tests


Tasks

Scoring scales


Unit Learning outcome: Participate in role plays about receiving phone calls and a Business letter based on the contents of the textbook.




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U.4 Prepare simulated telephone support in different commercial aspects

Thematic Units

Class Hours

Hours of

Tutoring



with the society


tools

Theoretical

Practical

4.1 Cross-cultural communication on the telephone(1) 1 1 2 Tasks

4.2 Setting up appointments 1 1 1 Scoring scales

4.3 Changing appointments 1 1 3 Questionnaires

4.4 Ending a call 1 1 1 Mind maps

4.5 Cross-cultural communication on the telephone (2)- 1 3 Written tasks

4.6 Problem solving on the telephone 1 1 2 Summative tests

4.7 Complaints 1 1 Digital tasks in Excell

Tasks

Scoring scales

SUBTOTAL HOURS

5 6 4 10 TOTAL HOURS 25

Unit Learning outcome: Design and present a short role play about using the telephone based on the dialogues covered in class




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U.5 Assess business projects for entrepreneurships

Thematic Units

Class Hours

Hours of

Tutoring



with the society


tools

Theoretical

Practical

5.1 The structure of decision making meetings 1 Tasks

5.2 Starting and asking for opinion 1 2 Scoring scales

5.3 Interrupting and handling interruptions 1 1 1 2 Questionnaires

5.4 The structure of decision making 1 Mind maps

5.5 Stating and asking for opinion 1 1 Written tasks

5.6 Interrupting and handling interruptions 1 2 Summative tests

5.7 Asking for and giving clarification 1 Digital tasks in Excell

5.8 Delaying decisions 1 1 2 Tasks

5.9 Ending the negotiation 1 Scoring scales

SUBTOTAL HOURS

5 5 3 8 TOTAL HOURS 21

Unit Learning outcome: Create a project according to an enterprise trying to sell a product based on the suggestions given in class. Interdisciplinary project




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V. NORMATIVE STANDARDS EVALUATION

Specific Objectives

Diagnostic

Evaluation

Formative

Evaluation

Summative Evaluation

1. Recognize some technical vocabulary for communication within the business context

Techniques and

instruments:

Teacher observation

Questionnaire

Oral test

Oral presentations

Rubrics for Oral

presentation

Questionnaire

2. Apply rules of socialization with people of different cultures in order to interact in the

business world.

Techniques and

instruments:

Questionnaire

Oral participation

Observation

Questionnaire

Written activity

Presentation

Oral and written

quizzes

3. Analyze rules of communication through technological resources for business issues

Techniques and

instruments:

Oral test

PORTFOLIOS

Oral presentations

Oral and written

quizzes and tests.

Oral presentations.

Rubric for oral

presentations

Questionnaire

4. Prepare simulated telephone support in different commercial aspects

Techniques and

instruments:

Teacher observation.

Oral and written

quizzes and tests.

Portfolios.

Rubric for mid-

term oral

presentations

5. Assess business projects

Techniques and

instruments:

Teacher

observation.

Oral presentations.

Portfolios.

Learning logs.

Oral and written

quizz

Rubric for final oral

presentations

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VI. BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Sweeney, S. 2004 Communicating in

business

2nd

Edition

Cambridge

University

Press

England, Essex 320

CODE/ DATABASE LOCATION: Código de Biblioteca 659=20)

(Inventario: 08011)

COMMENTARY:

This is a short course for business English students which will be familiarized

with the business world

NUMBER OF

ISSUES

PRINTED: X

DIGITAL: 1

VIRTUAL: X

URL: http://assets.cambridge.org/97805215/49127/sample/9780521549127ws.pdf

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER

EDITORIAL CITY/COUNTRY

NUMBER OF

PAGES

Heisterberg, R. 2014 Creating Business Agility:

How Convergence of

Cloud, Social, Mobile,

Video, and Big Data

Enables Competitive

Advantage.

Editorial

Wiley

387

CODE/ DATABASE LOCATION: COMMENTARY: The book describes the agility that comes from collaborative commerce, and

provides key decision makers the implementation roadmap they need to build a

successful business ecosystem.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

http://site.ebrary.com/lib/uta/docDetail.action?docID=10925541&adv.x=1&p00=hb1&f00=lccn&p00_upper=hj9999

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AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Esteban, J. L. 2014 Vive tu sueño, emprende. Editorial UOC,

S.L., 2014 249

CODE/ DATABASE LOCATION: COMMENTARY:

It is necessary to keep on struggling constantly in order to achieve our

goals, this text gives you a series of strategies to get your dreams.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

ADDITIONAL BIBLIOGRAPHY

AUTHOR (S) ISSUED

YEAR BOOK TITLE

EDITION

NUMBER EDITORIAL

CITY/COUNTRY

NUMBER OF

PAGES

Frey, R 2012 Successful Proposal

Strategies for Small

Businesses: Using

Knowledge Management

to Win Government,

Private-Sector, and

International Contracts

6th Edition Editorial

Artech House

Chicago, Illinois 723

CODE/ DATA BASE: COMMENTARY:

This guide maps and details every stage of the contractor proposal response

lifecycle and shows readers how to produce proposals which maximize their

company's strengths and respond fully to client criteria.

NUMBER OF

ISSUES PRINTED:

DIGITAL: X

VIRTUAL:

URL: http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

http://site.ebrary.com/lib/utasp/docDetail.action?docID=10902828&p00=emprendimiento

http://site.ebrary.com/lib/uta/docDetail.action?docID=10583833&p00=enterpreneurship

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VII. SYLLABUS APPROVAL Date prepared: September 21st, 2015

Lic. Edgar Encalada Trujillo. Mg.

SUBJECT PROFESSOR

Date of approval: September 23rd, 2015

Lic. Marbella Escalante. Mg. Mg. Verónica Chicaiza Redin PhD.

Area Coordinator Program Coordinator

Syllabus Evaluator Syllabus Validator

Dr. Marcelo Núñez Mg.

Faculty Sub-Dean

Approval

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ELEMENT 1

Recognize some technical vocabulary for

communication within the business context.

Learning Outcome: Present a conversation

about keeping the conversation going

during small talks based on the

corresponding units of the book.

21

“ROLL PLAY”

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ELEMENT 2

Apply rules of socialization with people of

different cultures in order to interact in the

business world.

Learning Outcome: Write and present

scripts about ways to invite visitors to have

a social time based on what was covered in

class.

24

ELEMENT 3 Analyze rules of communication through

technological resources for business issues.

Learning Outcome: Participate in role

plays about receiving phone calls and a

Business letter based on the contents of the

textbook.

28

ELEMENT 4

Prepare simulated telephone support in

different commercial aspects.

Learning Outcome: Design and present a

short role play about using the telephone

based on the dialogues covered in class.

32

ELEMENT 5

Assess business projects for entrepreneurships.

Learning Outcome: Create a project

according to an enterprise trying to sell a

product based on the suggestions given in

class.

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FACULTAD DE CIENCIAS HUMANAS Y DE LA EDUCACION

CARRERA DE IDIOMAS

BUSINESS I

STUDENTS:

LOPEZ ANA BELEN

MENDOZA VALERIA

RENJIFO MONICA

DATE: Fefruary 17th, 2016

TEACHER: Lic. Mg. Edgar Encalada

4TH LEVEL

LEARNING OUTCOME 5

“BUSINESS PLAN”

October 2015- March 2016

Ambato - Ecuador.

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“SMART CLOTHES”

EXECUTIVE PLAN

Nowadays technology has taken an important role in

our daily life.

“Outfitech” our new company that is located in

Ambato will offer a variety of Smart clothing for all

ages.

“Outfitech” will offer all the available technology in

your hands and create Smart daily clothing at

affordable prices.

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MISSION

The company sells all kind of Smart good quality

clothes such as jackets, t-shirts, pants, casual

shoes, snickers and sportswear clothes.

These kind of clothes are made of different kind of

technologies depending on costumers needs.

The company wants to provide the highest quality

customer service.

OBJECTIVES

Provide some technology advantages into your hands.

Offer good quality clothing and deliver the highest

quality costumer service.

Become the leader industry in making this kind of

clothes.

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COMPANY INFORMATION

Location:

Ambato (Los Chasquis y Rio Pallatanga)

Company Ownership:

Lopez Ana Belen, Valeria Mendoza, Monica Renjifo

and investors budget.

Contact for sales:

0982258094

RODUCT DESCRIPTION

t-shirts _ $35

These t-shirts will change their color due to

your body temperature.

They will also measure your heart beating rate.

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PRODUCT DESCRIPTION

Sportswear clothes - $65

They won´t allow you to sweat.

They will control your body temperature and

regulate it.

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FINAL REFLECTION

Business is an important syllabus in the process of learning English to the business

world. This syllabus contributed to the improvement of my English skills because it

developed five elements during the semester according to the competences that the

syllabus presented at the beginning of this course.

This syllabus Business helped me a lot to improve my four skills that are speaking,

listening, writing, and reading in the field of business. Each learning outcome that I

made during this syllabus was useful for the process of learning about business. The

first learning outcome helped me to keep conversations going about vocabulary of

business.

The second learning outcome was useful to write about ways to invite visitors to

have a social time. The third learning outcome was helpful to participate in role plays

about receiving phone calls and a Business letter.The fourth learning outcome enhanced

my skills in order to design and present a short role play about using the telephone.

Finally, the fifth learning outcome supported me to create a project according to an

enterprise trying to sell a product.

In conclusion, the Business syllabus was useful during this semester because each

task and learning outcomes were applied according to the competences that I needed. As

well as to enhance my four skills in order to improve communication techniques and

developing the target language in this context.

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FINAL PORTFOLIO RUBRIC

Renjifo Monica Business

Education

Transcript of Renjifo Monica Business