RENFREWSHIRE WORKFORCE RENFREWSHIRE WORKFORCE PLUSPLUS

REMIS REPORT STRUCTUREREMIS REPORT STRUCTUREBill AndersonBill AndersonRWf+ ManagerRWf+ Manager

Renfrewshire CouncilRenfrewshire Council

May 2007 CPP partners approve REMIS development

August 2007Partners complete

series of MIS development sessions

December 2007CPP Partners approve

MIS system specification

January – March 2008Tender Process

Completed

March 2008Contract Commences

JUNE 17TH March 2008REMIS GOES LIVE

1.1. WHY HAVE REPORTSWHY HAVE REPORTS

2.2. THE JOURNEY or THE JOURNEY or WHAT DO WE WANT WHAT DO WE WANT TO REPORT ON & TO REPORT ON & WHY?WHY?

• MULTIPLE FUNDING PARTNERS CONTRIBUTE TO RWf+ (ESF/FSF/DAF/PARTNER FUNDING ) – THEY NEEDED TO KNOW WHAT THEY ARE GETTING FOR THEIR MONEY.• WE NEEDED TO COORDINATE AND EVALUATE MULTIPLE SERVICES i.e. PROGRESS OF CURRENT SERVICE PROVISION AND FUTURE SERVICE PLANNING• RECORD AND REPORT TO PARTNERS ON THE EFFECTIVENESS OF THE PARTNERSHIP STRUCTURE i.e. WERE SERVICES REFERRING TO EACH OTHER AND WAS THE CLIENT’S JOURNEY EFFECTIVE AND COORDINATED.

• WHAT INFORMATION DO WE WANT TO RECORD AND WHY?

• HOW OFTEN DO WE WANT TO REPORT ON THE INFORMATION

• HOW DO PARTNERS CURRENTLY RECORD THIS INFORMATION

• THE IMPORTANCE OF GATHERING THIS INFORMATION TO THE DELIVERY OF THE RWf+ PROGRAMME I.E. HIGH, MEDIUM OR LOW

AUGUST & DECEMBER 2007 PARTNERS (BOTH FUNDING & DELIVERY) COMPLETED A SERIES OF MANAGEMENT INFORMATION SESSIONS THAT ASKED:

Question Groups Management Information Questions Priority (H M L)

MappingHow many of working age on benefit and for how long? (add demographic i.e. who are out clients?)

H

Mapping How many of working age moving on to /off of benefit? H

Mapping What are the main types of client? H

Mapping Which types of clients are at each client stage? H

Service Performance

How many client outcomes (and unique client outcomes) are being achieved? H

Service Performance

What is the client progress? H

Service Performance

Who are our providers and what are the KPI / targets for providers? H

Service Performance

What services do clients require? (Capability / capacity) H

Process Management

Who are the employers? Sector, Vacancies, Engaged, Future employment needs, Jobs available?

H

• PROVIDE INFORMATION IN A WIDE RANGE OF REPORT FORMATS I.E. ESF, FSF,JCP

• PROVIDE SERVICES WITH ACCESS TO STANDARD REPORTS ON THEIR SPECIFIC SERVICE PROVISION.

• ALLOW THE DEVELOPMENT OF LIMITED ADDITIONAL REPORTS TO MEET PARTNERS/FUNDERS NEEDS

• INVOLVE YOUR PARTNERS IN THE PROCESS AS EARLY AS POSSIBLE

• ASK YOURSELF WHAT INFORMATION YOU NEED TO COLLATE AND REPORT ON AND WHY, YOU MAY NOT EVEN NEED A SYSTEM.

• BE CLEAR ABOUT WHAT STANDARD REPORTS WILL BE PROVIDED AND POTENTIAL REPORT NEEDS, SOME SYSTEM PROVIDERSCHARGE EXTRA FOR REPORT DEVELOPMENT.• ESTABLISH A USER GROUP FOR THE SYSTEM THAT WILL ACT AS A CLEARING HOUSE FOR CHANGE REQUEST INCLUDING ADDITONAL REPORT DEVELOPMENT.