Customer-Specific Requirements For Use With ISO/TS 16949 Second Edition February 2011 Renault 2011 - All rights reserved

1. Scope ISO/TS 16949 and this document define fundamental quality system requirements for organizations supplying production and/or service parts to Renault. Complimentary requirements mentioned in this document include following items

1) Minimum ASES level of C (see paragraph 4 requirements) 2) The supplier must have a Supplier ANPQP Representative (SAR) in charge of ANPQP deployment 3) The supplier people in contact with Renault must have been trained to ANPQP

2. References Reference of technical documents to be used when working with Renault will be listed in the RFQ and/or will be available through the supplier portal.

3. Definitions Where inconsistent terminology exists between ISO/TS 16949 and Renault contractual documents / ANPQP webpage, the later shall take precedence. Otherwise the definitions from ISO/TS 16949 apply to this document.

4. Requirements Renault specific requirements are expressed partly below, partly in technical information gathered in the RFQ. The supplier is expected to provide products that meet or exceed Renault / Nissan Quality, Cost and Delivery targets. 1. Confirmation of the implementation of the supplier's quality management system and its ability to meet Renault / Nissan requirements will be carried out by Renault / Nissan using the Alliance evaluation audit tools (ASES/ ASAS-P).

Supplier shall have (or reach) a minimum C level score at the end of the ASES evaluation. In some cases, B level may be requested from the supplier. In case supplier is evaluated at D level, either he will receive no business or will have to commit at top management level to necessary ressources and action plan.

Respecting this commitment should be considered as a Customer Specific Requirement in the ISO TS16949 accepted meaning, clause 5.2, Top management shall ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction". Major disruption will result in notification to IATF and may lead to suspension of certification

2. The supplier must have a Supplier ANPQP Representative (SAR), in charge of ANPQP deployment in the Suppliers company. 3. The people in contact with Renault during the quotation phase, the project development phase or in mass production phase must have been trained to the ANPQP standard.