Risk. Reinsurance. Human Resources.

Aon HewittPerformance, Reward & Talent

Banking & Finance IndustriesRemuneration Report (Australia)Information pack 2015

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Banking & Finance Industries Remuneration Report 2015This remuneration report was established in 1987 and is open to participation from all organisations. The report provides banks, finance companies, building societies and other related organisations with salary and benefits information.

The latest remuneration report, published in November 2015, features results based on the salaries and benefits information of over 23,000 individual employees, from 31 wide ranging organisations within the banking and finance industries. Comprehensive remuneration and benefits tables are published for 183 separate positions.

Participants in the November 2015 remuneration report included:

‘Big 4’ Banks

Credit Unions

And other financial institutions

This report is produced on a biannual basis in May and November each year.

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In recognition of the continually

changing Australian Banking & Finance

Industries, Aon Hewitt is continually working to provide a meaningful

and relevant data service

183positions from

31 contributors

Data in this report covers

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Why participate in an Aon Hewitt remuneration report?

As an Aon Hewitt remuneration report participant you have access to the very latest market data to ensure informed salary decisions within your organisation.

Along with Aon Hewitt’s high level of client service, your remuneration report subscription includes:

� Online remuneration data through Data Centre that can be filtered according to your needs. With enhanced data visualisation, individual report dashboards and real-time polling and updates, Aon Hewitt’s Data Centre is at the forefront of online remuneration analytics.

� Comprehensive coverage with data on all major elements of the remuneration package; salary, benefits and both short and long-term incentives.

� Historical coverage of actual salary movements, as well as forecasts for the coming year.

� Online access to remuneration reports from the past five years.

� Career level data that provides separate remuneration tables for each job family, which can be used to enhance job matching, or as an alternative source of data for non-standard positions.

� Attendance at remuneration forums, complimentary events that provide a chance to discuss and critically evaluate data findings and market trends and network with industry peers.

� Easy access to relevant economic indicators via Data Centre.

� Invitation to participate in the annual Policy and Practice Report that provides access to quantitative and qualitative information which supports the review and design of total reward programs.

From year to year we see many variations in the way organisations reward their employees. Some positions begin attracting a significantly higher rate of pay whilst others drop, as supply and demand for various skill-sets shift and change. As circumstances change organisations adjust their reward packages to get the most out of limited salary budgets.

Staying informed of market movements is critical to ensure your reward strategies are meeting your business needs whilst minimising costs.

The money spent on a remuneration report subscription can be made back many times over in savings through optimising total reward spend and retaining key talent.

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Job families surveyed

Job family: Executive

Job family: Actuarial & Pricing

Actuarial

Research

Pricing

Job family: Administration, Property & Legal

Administration

Accounts

Property

Fraud

Legal and Compliance

Asset Management

Other

Job family: Finance

Management

Financial Accounting

Taxation Accounting

Management Accounting

Auditing

Other

Human Resources

Risk Management

Project Management

Fixed Income Trading

Treasury Operations

Job family: Human Resources

Generalist

Compensation and Benefits

Learning and Development

Recruitment

Occupational Health and Safety

Industrial Relations

Associate Level

Job family: Retail Banking/Finance & Services

Retail Banking

Transactional Services

International Business

Other

Job family: Lending

Commercial and Corporate Finance

Lending and Securities

Credit

Loss/Loans

Mortgage Processing

Underwriting

Settlements

Equipment Finance

Job family: Marketing

Product/Brand Management

Market Research/Intelligence

Analytics/Campaign Strategy

Communications and Public Relations

Job family: Sales

Business Development

Sales

Finance Product Specialists

Mobile Lending/Sales

Sales Administration

Third Party Services

Sourcing

Account Management

Job family: Information Technology

Management

Project Management

Applications

Datawarehousing/Business Intelligence

Systems Programming

Communications Engineering

Systems Administration

IT Security

Computer Operations

IT Support

Business Analysis

Job family: Call Centre

Card Services

Call Centre

Telephone Banking

Job family: Graduates

Investment Management & Backoffice

Investment Analytics

Back Office - Operations

Back Office - Administration

Research - Generalist

Research - Economist

Wealth Management

For detailed descriptions of all positions surveyed, and participating organisations please visit our website: (aonhewitt.com.au/Home/Resources/Reports-and-research/Australian-Banking-and-Finance-Rem-Report)

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Single Data Capture

Submit your data once per year, at a time that suits you.

At Aon Hewitt, we know submitting remuneration data takes time, especially if you participate in multiple remuneration reports. So to make things easier, we utilise a single data capture document regardless of the survey you subscribe to. We also allow you to elect the time of year to complete your submission*.

� One data submission per year – saving you time

� Flexible data submission dates – select the timeframe that suits you

� Position matching matrices – to make job matching easier.

* As most Aon Hewitt reports are participant only, data submission may

be required pre-survey release to begin your first subscription.

Data submission The provision on your organisation’s remuneration data is a condition of participation in Aon Hewitt remuneration reports. This ensures the veracity of the data provided in the remuneration report. Our customised data input software Rapid Rem makes submitting remuneration data a simple process.

Aon Hewitt also provides participants the support of a dedicated remuneration analyst, who can assist with submitting your data and interpreting the report results.

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Sample position description

Position title Branch Team Leader Position code Aon.BNK.87302.3 Career level 3

Responsible for Supervising a team of staff in a branch environment and the daily routine financial transactions

Reports to Branch Manager

Supervises Counter staff

Main activities � Supervising staff to ensure the correct maintenance of branch procedures particularly in relation to reconciling cash on

hand with the various daily financial transactions. � Providing workplace training for staff, monitoring performance and providing counsel and guidance in difficult situations. � Handling more difficult customer queries. � Normal counter duties as part of the responsibility. � May also share the keeping of keys and to be responsible for security procedures. � Responsible for all cash held on branch premises � Daily balancing and banking of cash

Key skills � Strong interpersonal and communication skills � Supervisory skills. � Internal contacts � Counter staff, Support staff

Internal contacts Almost all organisational employees

External contacts Customers

Typical experience At least 3 - 5 years experience in a Branch environment

Other comments

Remuneration data

State No. of Inc’s No. of Org’sNew South Wales 22 5Victoria 39 2Queensland 63 3Western Australia 1 1South Australia 4 1Australian Capital Territory 3 2Tasmania 0 0Northern Territory 0 0

Organisation size No. of Inc’s No. of Org’sLess than $100 million 75 4$100 - $250 million 3 1$251 - $500 million 0 0$501 - $1 billion 0 0Over $1 billion 54 1

Please refer to Data Centre for statistics on the following:

Position title Branch Team LeaderPosition code Aon.BNK.87302.3 No. of Incumbents 132Career level 3 No. of organisations 6

Percentiles

Remuneration Component % Rec Average % of FR 25th 50th 75th

Taxable Base Salary (TBS)* 100% 56,777 88% 54,295 55,750 58,817

Nominal Base Salary (NBS) 100% 57,484 90% 54,491 56,911 59,047

Company superannuation 100% 5,487 9% 5,089 5,328 5,722

Annual leave loading 42%

Car allowance 6%

Company car/novated lease

Health insurance

Other benefits /other cash 41%

Total Benefits 100% 6,711 10% 5,415 6,274 7,266

Fixed Remuneration (FR) 100% 64,194 100% 61,106 63,749 66,264

Target incentive 40%

Target commission

Target Short-term Incentive 40%

Target Annual Remuneration (TAR) 100% 65,325 102% 61,501 64,028 68,098

Long-term incentive

Target Total Remuneration (TTR) 100% 65,325 102% 61,501 64,028 68,098

Additional Payments

Overtime

On-call/standby allowance

Shift allowance

Total Employment Cost 100% 65,325 102% 61,501 64,028 68,098

Actual Remuneration – for comparison

Actual incentive 42% 2,642 4% 1,135 2,199 3,292

Actual commission 5%

Actual ad-hoc bonus 2%

Actual Short-Term Incentive 48% 2,609 4% 1,313 2,185 3,155

Actual Annual Remuneration (AAR) 100% 65,459 102% 61,501 64,028 67,596

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About Aon Hewitt’s Reward practice

Aon Hewitt provides expert advice and innovative solutions to assist organisations with all areas of remuneration management. With a reputation for excellence and integrity, we are the primary source of remuneration information and advice for entire industries, as well as individual organisations of all sizes.

Our clientsOver eight hundred organisations throughout Australasia and across various industry sectors use Aon Hewitt’s products and services, ranging from small to large local firms through to the largest multinationals.

Our peopleAon Hewitt is a team of knowledgeable, experienced, passionate, creative and energetic people who thrive on exceeding client expectations, providing expert advice to organisations, and leading the market in the design and development of innovative remuneration solutions, products, training and technology.

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Our technologyThe Aon Hewitt Data Centre is an innovative, intuitive platform allowing you to access exactly the data you need quickly and easily, on your PC or mobile device. Data Centre provides remuneration report data visualisation, individual dashboards, position description matrix views and real-time polling and updates.

In addition, functionality includes:

Advanced filtering: enables you to filter data by multiple options including organisation size (headcount/turnover), industry and/or geography.

Peer cut: enables you to filter data by a select group of report participants to ensure alignment in a competitive talent market.

Compa-ratio reports: enables you to review how your employees compare to market data.

Age data: enables you to age the data to ensure you are future proofing projected remuneration movement in the near future.

Create custom position(s): enables you to combine multiple roles where there is no current market data for hybrid/mixed positions.

We pride ourselves on outstanding customer service and our ability to tailor solutions that are aligned to your remuneration needs and contribute to the success of your business.

Our services

Remuneration consulting services

� Remuneration and benefits strategy design

� Remuneration structures/systems

� Policy development and review

� Job analysis

� Position description writing

� Remuneration benchmarking

� Customised market surveys

� Job pricing

� Performance pay plan design and review

� Salary budget planning and reviewing the remuneration environment

� Salary review assistance

� Remuneration outsourcing

� Employee opinion surveys

� Remuneration mentoring

Executive remuneration services

� Executive benchmarking

� Long and short term incentive design

� Providing remuneration advice and recommendations to Boards of Directors

Survey services

� Industry-specific and general industry salaries and benefits surveys

� Customised salary surveys tailored to individual organisations’ needs

� HR benchmarking and remuneration policy and practice survey reports

� Access to international market data

� Survey forums

Training services

� Public training seminars ranging from a basic introduction to remuneration through to advanced remuneration theory and practice topics

� Customised ‘in-house’ remuneration training, designed to meet specific organisational requirements and conducted on client premises

� Access to comprehensive HR reference manuals

For further information regarding the Banking & Finance Industries Remuneration Report, or to participate, please contact:

Yong Gim t +61 2 9253 7830 e yong.gim@aonhewitt.com

Contacts

For further information regarding this remuneration report, please contact Yong Gim directly: t +61 2 9253 7830 e yong.gim@aonhewitt.com

SydneyLevel 33, Aon Tower201 Kent StreetSydney NSW 2000t +61 2 9253 7100f +61 2 9253 7006

MelbourneLevel 51, 80 Collins StreetMelbourne Vic 3000t +61 3 9211 3000f +61 3 9211 3511

BrisbaneLevel 2, 175 Eagle StreetBrisbane Qld 4000t +61 7 3223 7400f +61 7 3223 7545

PerthLevel 7, 28 The EsplanadePerth WA 6000t +61 8 6317 4000f +61 8 9322 6890

Part of Aon plc, Aon Hewitt is the global leader in human

resource consulting and outsourcing solutions. Our

services focus on helping organisations mitigate risk in

their workforce and realise the untapped potential of

their employees. We also help individuals maximise their

wealth to enable people to live the life they want.

In Australia, our team of experts partner with your

organisation to develop and deliver people strategies

that achieve positive business outcomes in the areas of:

superannuation and retirement; financial advice; workers’

compensation; work, health and safety; workforce risk

solutions; employee benefits; talent, leadership and

employee engagement; remuneration and incentives; total

rewards; actuarial services; and mergers and acquisitions.

With more than 30,000 professionals in 90

countries, Aon Hewitt makes the world a better

place to work for clients and their employees.

Aon Hewitt is the global talent, retirement and health

solutions business of Aon plc. For more information

on Aon Hewitt, please visit aonhewitt.com.au.

About Aon Hewitt

About Aon Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, reinsurance intermediary, captives manager and best employee benefits consulting firm by multiple industry sources. Visit aon.com for more information on Aon and aon.com/manchesterunited to learn about Aon’s global partnership and shirt sponsorship with Manchester United.

© 2015 Aon Hewitt Limited

Terms and conditionsPlease note: Aon Hewitt is still trading as Hewitt Associates in Australia. Hewitt Associates’ reports of salary and benefits are produced and issued under the following conditions.

Confidential and copyrightHewitt Associates Remuneration Reports are confidential and copyright. Contributors may only use the reports within their own organisations and are not to convey the contents to any third parties. Contributors may not photocopy or reproduce by any other method, the contents of the reports – extra copies may be purchased at nominal extra copy cost rates. Hewitt Associates’ Remuneration Reports are contributor only reports. Contributors are required to supply accurate salaries and benefits data by the due dates which are outlined in our annual planners.

Disclaimer/limitation of liabilityThis Remuneration Report is designed to provide a summary of pay rates as at the date of publication. The report does not purport to be conclusive or to provide specific guidelines. No responsibility can be accepted by Hewitt Associates for loss occasioned to any person acting or refraining from acting as a result of any statement in this publication. This Remuneration Report has been produced using contributors’ data that, to the best of Hewitt Associates’ knowledge, was current and correct at the time of publication. Whilst considerable lengths have been taken to verify all contributors’ data, Hewitt Associates gives no guarantee as to the accuracy or validity of the information contained herein, nor its applicability to any specific circumstances. The Remuneration Report is intended as a guide only and Hewitt Associates will not be liable to any person for any claim or loss as a result of any actual or perceived inaccuracy contained in the report.

Hewitt Associates privacy policyHewitt Associates has had a long–standing commitment to respecting the privacy of the information entrusted to it by clients and others. This commitment has ensured the ongoing success of our business and our clients’ ongoing support of our products and services. Our formal Privacy Policy document explains Hewitt Associates’ commitment to comply with the Privacy Act 1988 (Cth) and how we collect, use, disclose and protect the information we collect from our clients. To view this policy document, please go to our website aonhewitt.com.au for further information. A0283_1039F C2 1115

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Risk. Reinsurance. Human Resources.