REINVENTING THE EMPLOYEE EXPERIENCE -...
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REINVENTING THE EMPLOYEE EXPERIENCE – EASIER, FASTER, MORE ENGAGING
Angie Sung, Head of HR
14 June 2017
JobsDB HR Day, Hong Kong
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THIS IS HILTI
Japan Bullet Train
Shinkansen
City of Dreams Hotel
Macau
The Grande
Arche de la
Dé fense
Paris
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THIS IS WHAT WE DO
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EMPLOYEE ENGAGEMENT IS ALL ABOUT “EXPERIENCE”
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Our ambition as a Great Place to Work
High performing & caring culture
High happy index & proud to work in Hilti
Career development and job satisfaction
Daily experience could be …
Working outdoor under the hot weather
80% out of the Hilti office
Work achievement – stakeholders from top to ground
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IN ADDITION, MORE AND MORE MILLENNIALS
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Baby Boomers (1%)
Gen X (35%)
Millennials(64%)
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Reference: Hilti HK & Macau office
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REINVENT THE “EMPLOYEE EXPERIENCE”
Reference: Jacob Morgan
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PHYSICAL
Create the “pride” to work in HiltiEmployee Survey: Proud to work in Hilti index 93%
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PHYSICAL • Proud to work for Hilti
– A workplace full of people elements and creativity
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PHYSICAL• Proud to work for Hilti
– Hilti RED car, an outdoor office with aircon
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PHYSICAL• Proud to work for Hilti
– Clean & smart uniform
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TECHNOLOGICAL
All “just-in-time”
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TECHNOLOGICAL
• Easier to work out of office
through mobile devices
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TECHNOLOGICAL
• Get connected anywhere, anytime
• Everyone can share, everyone can praise
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• Online “Thank You Card”
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TECHNOLOGICAL
• Hilti Global Snapshots
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CULTURE
A “WE” Culture
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CULTURE
• We don’t “create” the culture – employees are part of it
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CULTURE
• We don’t connect the employees “for them” – they initiate the contact
Cooking
Basketball
Thai Boxing
Dragon Boat
Ironman
BadmintonJobsDB HR Day | Month 06, 2017 17
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HR AS A REINVENTOR
Courage
Let them do it!
Stay young, think young
Use the technology
Think out of the box
Connect
We HR as the differentiator
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THANK YOU! Q&A
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