Reimagine assessment

Student Assessment Tasks

CHCCSL001

counselling establish and confirm the

relationship

CHC51015 Diploma of Counselling P a g e | 2 of 13

CHCCSL001 Establish and confirm the counselling relationship

CHCCSL001-S-AT-001

About your assessment These assessments will give you the chance to complete the same tasks that counsellors

undertake in the workplace. These assessment tasks reflect the work and performance that is

expected from counsellors in the workplace.

You will complete four (4) assessments for CHCCSL001 Establish and confirm the counselling

relationship:

Assessment 1: Develop a counselling relationship and plan with Darren

Assessment 2: Develop a counselling relationship and plan with Lee

Assessment 3: Develop a counselling relationship and plan with Claire

Assessment 4: Showcase your knowledge of counselling basics

Preparing for assessment

It is important to prepare for your assessment tasks so that you can do your best work. You

should prepare for assessment tasks the same way you would prepare for work tasks:

Read all of the instructions and information you have been given

Review any processes you will need to follow

Read any forms, template or other documents you will need to use in the assessment

Think about the workplace (Find Your Freedom) rules, goals and priorities

Think about your client’s needs, preferences, background and the outcome you hope to

achieve for them

Collect all of the resources, tools, documents or people you will need to use in the

assessment tasks

Planning your assessment order and timeframes

Before your assessment you should review all of the assessments and tasks to see whether

you need to complete these in a particular order

What to consider when planning this assessment

Deadlines for this assessment Recommended order of tasks for this assessment There are no time limits for these

assessment tasks.

You should consider the length of a

normal counselling session and

complete Assessment 2 Task B,

Assessment 3 Task B and Assessment

4 Task B, in less than 45 minutes.

Each of your assessments can be completed separately if

you prefer.

Assessments 1, 2 and 3 follow the same counselling

process for three different clients. In the assessments you

will work with clients who present different levels of

difficulty so it’s recommended that you start with

Assessment 1.



CHCCSL001-S-AT-001

What you will need for this assessment

Provided by you Provided with this

assessment

Provided by Find Your

Freedom You will need to provide:

Three people to help you

complete the role play

A video camera or another

recording device (such as

a smart phone)

A room with two chairs

Pen and notepad/paper

Your assessment task provides:

Consent to be filmed forms

Role Player Instructions

(Darren Myers)


(Lee Meng)


(Claire Rouhani)

The FYF business provides:

Darren Myers Counselling

Intake Form

Lee Meng Counselling

Intake Form

Claire Rouhani Counselling

Intake Form

FYF Counselling Procedure

(summary)

FYF Counselling Procedure

(session one detailed)

FYF Counselling pre-

session observations form

FYF Counselling plan

template

Using the Find Your Freedom simulated business

This assessment is completed in the Find Your Freedom (FYF) simulated business.

This means you will:

Receive instructions from a FYF manager

Work as part of the FYF team

Provide services and support to FYF clients

Follow FYF policies and procedures

Use FYF templates and forms

How to work with Find Your Freedom in this assessment

Your mentor FYF staff FYF clients

Arley in the

counselling mentor

who will give you

instructions for the

tasks you need to

complete.

You will not need to work with

any other FYF staff during this

assessment.

Darren will be your

counselling client.

Lee will be your

counselling client.

Claire will be your

counselling client.



CHCCSL001-S-AT-001

Creating great work

Your assessment is not graded. Instead you need to meet all of the assessment requirements.

Everything you need to do, day, write, know or show your assessor to achieve a satisfactory

outcome on (pass) are listed in the “Your assessor will confirm” section of each individual

assessment.

In each assessment and task your goal is to receive a mark of ‘satisfactory’ which will mean:

you have completed all of the sections or steps in the assessment,

you have followed all of the instructions in the assessment,

you have completed the task to the standard you would need to in the workplace,

you have given the best work or advice for the situation the assessment is based on.

Getting help

If you are unsure how to complete an assessment or do not understand a part of the process

it is important to ask for help. When you need help it’s best to approach this the same way you

would in a job:

Review the learning content in case the information you need has already been

provided,

Contact your assessor to clarify the assessment before you begin,

Plan ahead so that you won’t be rushed if it takes a few days to collect all of the

information you need.

To get help from your assessor you can RTO: record the method of contact the student

should use (for example “…contact then by phone on 0000 000 000). You may also like to

insert a hyperlink for email for web forms to improve user experience.

Reasonable Adjustment

Reasonable adjustments are changes which can be made to assessments to make sure that

people with disabilities or limited access to resources are assessed fairly. A reasonable

adjustment can be used to change the way you are assessed, but cannot change the work

you must do or the quality of the work.

Sometimes, reading, writing, speaking and physical movement are requirements of the

nationally recognised training package your assessment is based on. When this happens not

all reasonable adjustments can be applied.

This assessment has been designed to assess you using the methods that are most similar to

the processes and practices of the workplace. This means the assessment should not be

changed unless it is absolutely necessary. If you believe you might need a reasonable

adjustment, you should speak to your assessor before beginning this assessment.



CHCCSL001-S-AT-001

Submitting your assessment

You should submit your completed work at the end of each assessment task.

Many of your assessment tasks will follow on from previous tasks so it is important to ask for

feedback and confirm you have completed each task satisfactorily before moving onto the

next.

You completed work must be RTO: record the method of submission the student will use to

submit their work to the assessor (for example “…uploaded to the learning portal’). You may

also like to insert a hyperlink to improve user experience.

Before submitting your work, you should check you have:

followed all of the instructions for the task,

included your name and the date you completed the work on each document you

submit,

included your name in the filename of the files you submit, and

checked the quality of your work.

Text documents FYF documents Audio Recordings Film Recordings

When you submit text

documents check the

spelling and grammar of

the document. Check

your work for plagiarism

and originality.

When you submit FYF

documents check you

have followed all

instructions in FYF

templates and any FYF

policies, procedures

and factsheets

referenced in the

template or instructions.

When you submit audio

recordings check the

audio quality of any

audio recordings and

submit a consent to be

filmed form for every

person whose voice is

captured on the

recording.

When you submit film

recordings check the

visibility and audio

quality of any film

recording and submit a

consent to be filmed

form for every person

whose image or voice is

captured on film.

Understanding your assessment results (marks)

Your assessor will review your finished work against a marking guide. The marking guide the

assessor uses is the same for every student to make sure the process is fair.

When all of the requirements in the marking guide are not covered your assessor will give a

mark of ‘not satisfactory’. If this happens you will have another chance to complete the

assessment.

Whichever mark you’re given, it is important to ask for feedback and review your own work

with a clear head to see where you can improve for next time.

https://www.grammarly.com/plagiarism-checker



CHCCSL001-S-AT-001

Assessment 1:

Develop a counselling relationship and plan with Darren

In this assessment you will provide counselling to Darren Myers

who is coming into Find Your Freedom for his first counselling

session.

There are three tasks in this assessment:

Task A: Review Darren’s counselling intake form

Read Darren’s counselling intake form and write notes of your observations.

Task B: Conduct a first counselling session with Darren

Meet with Darren to explain the counselling process and identify his main concerns.

Task C: Develop a counselling plan for Darren

Document the priorities and actions that you have agreed on with Darren.



CHCCSL001-S-AT-001

Develop a counselling relationship and plan with Darren In this assessment task you are asked by your counselling mentor to begin working with your

first counselling client Darren Meyers. This will include preparing for the session by reviewing

Darren’s completed Counselling intake form, providing Darren’s first counselling session,

recording your case notes and documenting Darren’s Counselling Plan.

What to consider when planning this assessment

Before beginning this assessment task, you should plan your work:

Deadlines for this assessment

There are no deadlines for this assessment, however you should keep your

counselling session under 30 minutes.

Recommended order of tasks for this assessment

Each task in this assessment leads into the next. You should complete your

assessments in the order they are provided.

For Assessment 1, 2 and 3

You should submit Task A before continuing to Task B to make sure you are drawing

the right conclusions about the client before their counselling sessions.

You should submit Task B before continuing to Task C to make sure that the plan you

have agreed on with the client is suitable for their needs before developing the final

Counselling plans.

You can begin Task A for Assessment 1, 2 and 3 at once to save time.

For Assessment 4

This assessment can be completed at any time. You might like to work on this

assessment if you are waiting for marks on other assessment tasks. Or you might

prefer to complete this assessment first to check your understanding of counselling

basics before completing the practical sessions.

What you will need for this assessment

Before beginning this assessment task, you should collect all of the things you will need:

Provided by you

One person to help you complete the role play

A video camera or another recording device (such as a smart phone)

A room with two chairs

Pen and notepad/paper



CHCCSL001-S-AT-001

Provided with this assessment

Role Player Instructions (Darren Myers)

Provided by Find Your Freedom

Darren Myers Counselling Intake Form

FYF Counselling Procedure (summary)

FYF Counselling Procedure (session one detailed)

FYF Counselling pre-session observations form

FYF Counselling plan template

How to work with Find Your Freedom in this assessment

This assessment is completed in the Find Your Freedom simulated business. During these

assessment tasks you will work with FY staff and clients.

Your mentor

You will work with Arley during these assessment tasks. Arley will email

you work instructions.

FYF Clients

You will support to Darren Myers in these assessment tasks. You will

review Darren’s paperwork, counsel him and develop a plan for him.

Completing role play assessments

You will need to complete a role play in this assessment.

Your role

You will play the role of yourself, as a counsellor at Find Your Freedom.

Your client’s role

You will need a friend, family member, colleague or another student to

help you complete this role play by playing the role of Darren. The Role

Player Instructions explain what this person should say and what they

should do to act like Darren.

Before the role play

1 Read all of the instructions in Task B: Conduct a first counselling session with Darren.

2 Read the FYF Counselling procedure (session one) in full.

3 Read and sign a copy of the Consent to be filmed form and keep this copy safe to submit

with your assessment.



CHCCSL001-S-AT-001

4 (A week or so before) Organise a person to play the role of Darren.

Give them a copy of the Role Player Instructions (Darren Myers) and Darren Myers

Counselling Intake form.

Explain the role play process and Darren’s Counselling intake form to your role

player and answer any questions they have.

Give them a copy of the Consent to be filmed form and explain that the film of them

will not be used except in your assessment.

Have the person sign the Consent to be filmed form and keep this copy safe to

submit with your assessment.

5 (The day of) Prepare a space where you can complete the role play. You will need two

chairs and a private and comfortable looking locating.

6 Prepare your paperwork. You will need a copy of the FYF Case Notes template or note

paper (and a pen). You should also print or have an electronic copy of the FYF Counselling

procedure (session one) handy to refer to.

7 Set up your film equipment. You will need to make sure that both you and the person

playing the role of Darren will be seen on the film.

For this assessment task web conferencing software or audio recording cannot be used.

After the role play

1 Thank the person playing the role of Darren.

2 Check your film to make sure you are happy and submit.

Assessment requirements

For your assessor to be able to mark your assessment satisfactory, you will need to show in

your assessment that you have met all of the assessment requirements for this task.

Assessment requirements for this assessment

You must have:

followed the Find Your Freedom policies and procedures including the:

o FYF Counselling Procedure (session one detailed)

reviewed Darren’s Counselling intake form to identify the areas he has expressed

concern about

conducted a counselling session with Darren to explore his presenting needs and

concerns

o communicated with Darren professionally and respectfully using questioning,

listening, body language, reframing, summarising and paraphrasing techniques

o fostered a safe and respectful counselling environment where Darren’s

concerns and needs are acknowledged and validated

o understood and explained to Darren:

the counselling services that can be provided to Darren



CHCCSL001-S-AT-001

duty of care and mandatory reporting

privacy and confidentiality (including disclosure and informed consent)

the counsellor role, responsibilities and the limits of the role

the counsellor-client relationship and professional boundaries

what Darren has a right to expect during counselling

o explored Darren’s expectations of counselling and corrected any

misunderstanding

o explored Darren’s concerns or anxieties about the counselling process

o gathered information from Darren about his needs and concerns

o explained what is expected and confirmed Darren is committed to the

counselling process

o explored any behaviours, needs or concerns of Darren’s which might be

outside the scope of the counselling role

developed a form Counselling plan for Darren which includes:

o Darren’s priorities for counselling

o your observations of Darren’s needs, concerns and any other requirements

o the goals for counselling that were agreed on with Darren

o how the Counselling plan will be evaluated

Start Task A Review the counselling

intake form

Start Task B Conduct a first counselling

session with Darren

Start Task C Develop a counselling plan

for Darren

This section is omitted in the sample.

Contact

for more information at

[email protected]

mailto:[email protected]



CHCCSL001-S-AT-001

Task A: Review Darren’s counselling intake form To begin the process, you will need to review Darren’s completed Counselling intake form and

prepare for his first counselling session by completing the Counselling pre-session

observations form.

Your counselling mentor Arley has sent you the details.

Arley Coolak ([email protected]) 1 hour ago

New client assigned: Darren Myers

Hi

We have had a new client booking for Mr Darren Myers, whom I’d like you to work

with.

Darren has completed his Counselling intake form which I’ve attached below.

Can you review the Counselling intake form and prepare for the session?

Could you please send me back a copy of your Counselling pre-session

observations before the session? (You should have this form but I have attached it

just in case.)

Thanks

Darren Myers Counselling intake form

Counselling pre-session observations




CHCCSL001-S-AT-001

Task B: Conduct a first counselling session with Darren You now need to conduct the counselling session with Darren. The counselling session will be

role played by you and a friend, family member, college or another student and filmed. In the

counselling session you will need to provide Darren with information about the counselling

process, interview him to find out what his priorities are and agree on a treatment plan.



Counselling session one: Darren Myers

Hi

Thanks for sending through the review of Darren’s Counselling intake form.

I think we’re ready to begin Darren’s first session.

Can you please contact him and make a time, and then facilitate the session?

The process for the session is outlined, step by step, on the Counselling procedure

(session one) so please read this before the session. I’d also suggest having a

printed copy handy during the session so you can refer to it if you need to.

After the session you’ll need to record your case notes for Darren. I’ll touch base

with you about the case notes later, but I would suggest taking some notes

(discreetly) during the session. You can use the Case notes template to draft during

the session if you like (I’ve attached a copy).

Good luck!

Counselling procedure (session one)

Case notes template




CHCCSL001-S-AT-001

Task C: Develop a counselling plan for Darren Now that Darren’s first session is complete you will need to write your case notes. You will also

need to document the Counselling Plan that you and Darren have agreed to during

counselling.



Counselling plan and case notes: Darren Myers

Hi

Hope the session with Darren went well?

This section is omitted in the sample.

Contact

for more information at

[email protected]



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