Registrar Reseller Training · in tables and lists associating the domain with the name server and...

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Registrar Reseller Training Mafikeng 27 February 2020 1

Transcript of Registrar Reseller Training · in tables and lists associating the domain with the name server and...

Page 1: Registrar Reseller Training · in tables and lists associating the domain with the name server and IP addresses. The .co.za domain names that are delegated by ZACR are at the third

Registrar Reseller Training

Mafikeng

27 February 2020

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Page 2: Registrar Reseller Training · in tables and lists associating the domain with the name server and IP addresses. The .co.za domain names that are delegated by ZACR are at the third

Defining the Rs

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Defining 5 Rs

BUSINESS MODEL

.ZA Value Chain

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The .za SLD Cost and Fee Structure: Wholesale Fees Annual fee paid by a domain name registrar to the registry operator for each .za SLD (i.e Co.za, Org.za, Net.za and Web.za) registered and/or renewed by them. Wholesale Fee have an influence on the retail pricing of domain names (i.e. fees charged to the public) Wholesale Fee for .za SLDs is currently set at R45.00 per year, excluding VAT. Primary purposes of the Wholesale Fee is to sustain and enhance a critical piece of Internet infrastructure. Wholesale Fee sustains a highly competitive, relevant and secure digital space for South Africans.

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Defining 5 Rs

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• Regulator: entity responsible for .ZA, its administration,

licensing, etc…

• Registry: entity licensed by Regulator to administer ZA

SLD.

• Registrar: entity accredited to register .ZA domain

names for registrants.

• Registrant: holder (not owner!) of a domain name.

• Reseller: entity that re-sells domain name services on behalf of a Registrar.

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.ZA Ecosystem Five Rs

Regulator Registry Registrar Registrant Reseller

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Defining 4 Rs

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VALUE CHAIN

REGULATOR

1. Registry – registrar/registrant

2. Registry - registrar - registrant

3. Registry - registrar - Reseller - Registrant

Registry

Registrar

Registrant

Registrant

Registrar Reseller Registrant

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The Triple R’S

Registry

• Operator is an entity authorized by ZADNA to manage a database of names in an SLD.

Registrar

• Is an internet service provider authorized to register names for its clients in a TLD

Reseller

• Has the ability to purchase the hosts services on a wholesale and then sells them to customers for a profit.

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REGISTRAR SERVICES

Email Hosting • An email hosting service is an

Internet hosting service that operates email servers.

Web Hosting • Type of Internet hosting

providers that allows individuals and organizations to make their website accessible via the World Wide Web.

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Defining Rs

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DEBATE

Does This Business Deserve a Domain?

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.ZA Structure

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Does This Business Deserve a Domain?

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Registrar Business

A domain name is an asset

Reported Sold Domains

Property.co.za – R4.33 million

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Registrar Business

A domain name is an asset

Reported Sold Domains

Porn.co.za – R561,000

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Registrar Business

A domain name is an asset

Reported Sold Domains

Domains.co.za – R187,000

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Top Registrars

Top .za Registrars by performance

REGISTRAR

Registrar A

Registrar B

Registrar C

Registrar D

Registrar E

NO. OF DOMAINS

221,224

165,004

83,176

71,983

38,250

COST PRICE

R51.75

R51.75

R51.75

R51.75

R51.75

SELLING PRICE

R89.00

R97.00

R99.00

R75.00

R105.00

PROFIT

R8 340 144.80

R7 540 682.80

R3 967 495.20

R1 705 997.10

R2 054 025.00

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Becoming A Reseller

Reseller

Domain

Product

Portfolio

Expansion

Education

Markets Support

Reseller

Hosting

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Registration Process

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Registry Operations

Inputs

• domain name system requests

• create deletion/modification requests of domain names

• add namseserver (name + IP)

• Administrative information (registrant, tech contact, billing contact...)

outputs

• answer DNS queries zone with delegations (Publications)

• glue records (for nameservers which are within the zone being delegated

• publication of whois

What are operations?

• add and remove records (re-delegations)

• Add/modify/remove nameservers

• Update administratve data (whois info)

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• Holding a domain name is a license not a right

• Registration is on first-come first-served basis – Registry does not sit watching against name theft or

abuse, except abuse on their system.

• Registration & renewal process is usually automated. – Exceptions exist for restricted domains (e.g. ac.za)

• Registration & renewal through registrars/ISPs

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Registration process

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Registration process

1. DOMAIN NAME and ACTION Give the name of the subdomain. This is the name that will be used in tables and lists associating the domain with the name server and IP addresses.

The .co.za domain names that are delegated by ZACR are at the third level, for example:

thisnetwork.co.za. Domain names in the CO.ZA zone are limited to 30 characters. The Action field specifies whether this is a 'N'ew application, an 'U'pdate or a 'D'eletion. 1a. Complete domain name: 1b. Action - [N]ew, [U]pdate, or [D]elete : DOMAIN REGISTRANT and BILLING The name and postal address of the domain registrant. 2. 2a. Domain Registrant: 2b. Registrant Postal address: 2c. Registrant Street address: 2e. [I]nvoice or [A]ccount (Default I): 2f. Organisation to be billed or account no. : 2g. Email to send invoices to:

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Registration process

Item 2i must contain the Postal Address for Tax Invoicing purposes. (Phone and Fax numbers must be in E.164 format - ie +27.113140077 Numbers can have an optional extension part - ie +27.113140077x200)

2i. Invoice Addr: 2j. Registrant Phone No.: 2k. Registrant Fax No. : 2l. Registrant e-mail : 2n. VAT No. for 2f : 3. CNAME - This section is no longer in use Should you be updating information other than the

CNAME information for a current CNAME registration, leave the following three fields exactly the same as the current registration (Details can be found at http://whois.co.za/whois.shtml). If you are migrating a CNAME registration to a Nameserver registration (Section 6) leave the following blank.

3b. Full CNAME : 3c. Sub alias 1: 3d. Sub alias 2:

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Registration process

4. ADMINISTRATIVE CONTACT It is necessary to provide details of a person who deals with the administrative matters of the registrant for .co.za domains. (Postal address, delimited by comma's, as described in Section 2 above) (Phone and Fax numbers must be in E.164 format - ie +27.113140077 Numbers can have an optional extension part - ie +27.113140077x200)

4a. Name (last, first):

4b. Title/position:

4c. Organisation:

4d. Postal Addr:

4e. Phone Number:

4f. Fax Number:

4g. Email:

5. TECHNICAL CONTACT It is necessary to provide details of a person who deals with the technical matters of the registrant for .co.za domains. (Postal address, delimited by comma's, as described in Section 2 above) (Phone and Fax numbers must be in E.164 format - ie +27.113140077 Numbers can have an optional extension part - ie +27.113140077x200)

5a. Name (last, first):

5b. Title/position:

5c. Organisation:

5d. Postal Addr:

5e. Phone Number:

5f. Fax Number:

5g. Email:

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Registration process

6. NAMESERVERS FOR THIS DOMAIN Domain administrators should provide at least two independent nameserver hosts for the requested domain. Please ensure that the servers are

in physically separate locations and on different sections of the Internet. Nameserver records only require glue address records when the nameserver is a child of the domain being registered. Any glue address records that are provided for nameservers that are not a child of the domain being registered will be ignored. More than one glue address record may be specified for a single nameserver record as a comma delimited list. All nameservers should be operational before submitting this application. There is a limit of five nameservers for the .co.za zone. 'FQDN' is the Fully Qualified Domain Name of the host. *** IF YOU DO NOT KNOW SOMETHING - ASK YOUR ISP ***

6a. Primary server FQDN: 6b. Primary server IPv4 glue: 6c. Primary server IPv6 glue: 6e. Secondary server FQDN: 6f. Secondary server IPv4 glue: 6g. Secondary server IPv6 glue: 6i. Secondary server FQDN: 6j. Secondary server IPv4 glue: 6k. Secondary server IPv6 glue: 6m. Secondary server FQDN: 6n. Secondary server IPv4 glue: 6o. Secondary server IPv6 glue: 6q. Secondary server FQDN: 6r. Secondary server IPv4 glue: 6s. Secondary server IPv6 glue:

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Registration process

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The Need

The .ZA Market As It Stands, 2018

Current Operators

510 Registrar: 409 Local Registrars and 101 international

Gauteng 203 Western Cape 119

KZN 43 Eastern Cape 18 Limpopo 3 North West 4

Northern Cape 1

FreeState 6

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Businesses that can benefit from domain name services

• Small and Medium Enterprises (SMME's).

• Informal trading business Owners.

• Individuals.

• NGO's

• Any Individual /organisation that need a professional Online Identity Address

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What do you need to start

• Laptop/PC

• Website

• Reliable Internet Connectivity

• Telephone ( Providing Support to clients)

• Understanding of the domain name business

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RESELLER PROCESS

.ZA domain Accredited Registrars:

https://www.zadna.org.za/za-registrars/

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PHASE ONE LEGAL ACCREDITATION

1 - SIGNUP - Complete the sign-up form https://portal.registry.net.za/signup.php

2 - REGISTRAR AGREEMENT - Registrars must agree to the terms and conditions

contained in the Registry-Registrar Agreement.

3 - ZACR ACCREDITATION - Provide the registry with the necessary legal and administrative information required to pass legal verification

PHASE TWO

TECHNICAL ACCREDITATION

4 - SELECT PRODUCTS AND NAMESPACES - This is Technical Operations Tests and Evaluation (OT&Es) that you need to test your system (infrastructure: your servers

where you will host your customers domain names)

5 - TERMS AND COMPLIANCE - Familiarize yourself with the registry policies

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Page 29: Registrar Reseller Training · in tables and lists associating the domain with the name server and IP addresses. The .co.za domain names that are delegated by ZACR are at the third

AC.ZA

GOV.ZA

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ADR

AC.ZA

GOV.ZA

Alternative Dispute Resolution ("ADR") refers to any means of settling disputes outside of

the courtroom. ADR typically includes early neutral evaluation, negotiation, conciliation,

mediation, and arbitration.

ZADNA has an Alternative Dispute Resolution (ADR) process to allow aggrieved parties to

lodge disputes of .za domain names.

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Alternative Dispute Resolution

• ZADNA has an Alternative Dispute Resolution (ADR) process to allow aggrieved parties to lodge disputes of .za domain names.

ADR INFORMATION PAGE

https://www.zadna.org.za/content/page/za-adr-process/

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WHAT CONSTITUTE A DISPUTE Abusive registration

Domain name registration which is registered to take unfair advantage of another person’s rights, or to be detrimental to, or infringing, another person’s rights.

Offensive registration

Names such as www.menaredogs.co.za are considered offensive

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Domain name registration policies

ZA General Policy

• ZADNA published the ZA General Policy in 2015

• Overarching Policy over .ZA. Policy confirms the key principles, practices and standards that will govern the registration of Second Level Domains.

• Confirms key principles, standards and practices that underpin the registration and management of Domain Names in the .ZA SLDs

ZA SLD Technical Standards

• ZADNA published the ZA SLD Technical Standards in 2015

.ZA DNSSEC POLICIES

• .ZADNA has developed and finalised the .ZA DNSSEC Policy & Practice Statement (DPS).

.ZA SLD Operating Agreement

• Agreement between the Regulator and Registry Operator.

• Intended to regulate the Registry Operation Framework

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THANK YOU

**END** Cedrick Lumadi

082 369 2552

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Page 34: Registrar Reseller Training · in tables and lists associating the domain with the name server and IP addresses. The .co.za domain names that are delegated by ZACR are at the third

[email protected]

www.zadna.org.za

+27 010 020 3910

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