Regionalizing Fare Structures to Link the Region Julie Dupree Easter Seals Transportation Group CMRT...
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Transcript of Regionalizing Fare Structures to Link the Region Julie Dupree Easter Seals Transportation Group CMRT...
Regionalizing Fare Structures to Link the RegionJulie Dupree
Easter Seals Transportation GroupCMRT Mobility Matters Event
May 7, 2015
The mission of the National Center for Mobility Management (NCMM) is to facilitate communities to adopt transportation strategies and mobility options that empower people to live independently and advance health, economic vitality, self-
sufficiency, and community.
Funded by the Federal Transit Administration
Why Regionalize Fare Structures?
More options aren’t always a good thing!
Show transit riders some love!
Abolish silly boundaries!
Everyone is doing it!
San Francisco Bay AreaCLIPPER Card
Serves riders of seven Bay Area transit agencies:
– San Francisco Municipal Transportation Agency (SFMTA)
– Bay Area Rapid Transit (BART)
– AC Transit
– Valley Transportation Authority (VTA)
– CalTrain
– Golden Gate Transit and Ferry
– SamTrans
Launched in 2010 after successful six-month TransLink pilot that linked six agencies in 2000.
CLIPPER Card Lessons Learned
A business rule had to be written into the software to accommodate all possible trip and transfer combinations
Tremendous acceptance attributed to multi-cultural and multi-age outreach
People don’t like transfer penalties!
Transportation advocates urging MTC to prioritize integration of first/last mile services into the future CLIPPER system, including bike sharing, car sharing, parking, etc.
Miami Dade Transit/South Florida RTAEASY Card System
Helps riders transfer between Miami-Dade Transit’s Metrorail/Metrobus and South Florida RTA’s Tri-Rail
Introduced by MDT in October 2009 and adopted by SFRTA in January 2011
Regional monthly pass allows travelers to seamlessly travel between the two systems
Process started by SFRTA after extensive research on regional collaboration.
System administered by MDT EASY Card Customer Service Center shared by MDT
and SFRTA
MDT/SFRTA EASY Card System Lessons Learned
Regular methods of community outreach were not enough - customer education needed
Conduct outreach to all community members, not just regular weekday commuters
EASY Card not adopted by Broward County Transit or Palm Trans Buses due to older technology.
Success attributed to MDT having full project control and direct contact with contractor
Form strong partnership with contractor to work toward common goal of achieving a fast and successful implementation
A streamlined regional fare policy limits the number of possible fare combinations
Washington State Puget Sound Region ORCA Card
2009 implementation of a 2003 agreement between seven area transportation agencies :
– Sound Transit– King County Metro– Community Transit– Everett Transit– Pierce Transit– Kitsap Transit– Washington State Ferries
Fare System Regionalization Challenges
Public Outreach and Marketing
Lack of coordination and multi-modal
Large degree of planning and coordination necessary – be realistic to the size of your system
Emerging technology challenges and delays
Smart Cards with good intentions can become a hassle for people with disabilities and older adults
Resources
• http://www.masstransitmag.com/article/10628401/coming-together-regional-farecard-update
• http://www.nctr.usf.edu/pdf/77705.pdf
• http://www.dot.nd.gov/divisions/environmental/docs/rfp-transi-regionalization-plan.pdf
• http://www.tcrponline.org/PDFDocuments/TCRP_RRD_57.pdf