Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations...

63
1 Hematology/Oncology Section Department of Pediatrics, Baylor College of Medicine 2 Texas Children’s Cancer & Hematology Centers 3 Division of Neonatology Department of Pediatrics, Roy J. and Lucille A. Carver College of Medicine, University of Iowa *Supported by a generous grant from the Reflective Practice & Leadership: AN EVIDENCE BASED APPROACH TO EDUCATING FELLOWS IN THE “NEW CORE COMPETENCIES” Ernest Frugé, PhD 12* , Jack Widness, MD 3 & Carl Allen, MD 12 This abridged version of the full presented contains: 1)BCM overview, 2) Iowa design & outcomes, 2)3) BCM Outcome evaluation form, 4) Iowa self-assessment form This slide set does not contain some graphics and unpublished outcome data Presented to APPPD Forum for Fellowship Directors Denver, CO April 29, 2011 ©2011

Transcript of Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations...

Page 1: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

1 Hematology/Oncology SectionDepartment of Pediatrics, Baylor College of Medicine

2 Texas Children’s Cancer & Hematology Centers

3Division of NeonatologyDepartment of Pediatrics, Roy J. and Lucille A. Carver College of Medicine, University of Iowa

*Supported by a generous grant from the

Reflective Practice & Leadership:

AN EVIDENCE BASED APPROACH TO EDUCATING FELLOWS

IN THE “NEW CORE COMPETENCIES”Ernest Frugé, PhD12* , Jack Widness, MD3 & Carl Allen, MD12

This abridged version of the full presented contains:

1)BCM overview, 2) Iowa design & outcomes,

2)3) BCM Outcome evaluation form, 4) Iowa self-assessment form

This slide set does not contain some graphics

and unpublished outcome data

Presented to APPPD

Forum for Fellowship Directors

Denver, CO

April 29, 2011

©2011

Page 2: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Review basic RP&L

methods

Work through 4

categories of situations

Workshop Structure

1. Example situations from seminar for heme/onc fellows’

2. Identify comparable situations in your subspecialty

3. Define the key challenges for each situation

4. List the educational strategies to prepare fellows

Page 3: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Define the concepts of

Reflective Practice and

Leadership (RP&L) as applied to

pediatrics and pediatric

fellowship education

Learning Objectives

Describe how these methods can address ACGME

core competencies in pediatric fellowship

programs

Describe how methods can be tailored to fit various

program/learner needs and resources

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Institutions responsible for medical education are being

challenged to demonstrate that physicians acquire

what the ACGME has described as core competencies

The “new” competencies go beyond traditional

categories of medical knowledge & technical

application of knowledge to patient care

Background – What you already know

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• Patient Care

• Medical Knowledge

• Practice-Based Learning and Improvement

• Systems-Based Practice

• Professionalism

• Interpersonal & Communication Skills

Capacity for reflection & leadership is

embedded in many of the competencies

ACGME Core Competencies

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Background – What you already know

Not only technical

also psychological, social

and institutional dimensions

Physicians frequently encounter complicated situations –

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Background – What you already know

– this is the

leadershipdimension of the

physician’s role

Knowledge & skill are

required to guideothers through these

situations -

Page 8: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Leadership is

“Influencing people by

providing purpose, direction,

and motivation while operating

to accomplish … (the) mission

and improving the

organization.”

US Army Field Manual

Leadership – A Definition

Page 9: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

All definitions of leadership have an elemental

core – leadership has a

primary purpose or function -

Heifetz, R. Leadership Without Easy Answers. 1996

…to address a need, a

problem, or threat - a

challenge that requires

more of a group than

maintaining the status quo

Physician Leadership – Our Working Definition

Page 10: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

These components of care have been traditionally

referred to as the

“art of medicine”

Background

Sailboats at Night by Ricardo - Age 9

Texas Children’s Cancer Center & Hematology Service

Arts in Medicine Program

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The “art” of a professional - the ability to

comprehend and adjust to complex situations as

they occur & design an effective response or

solution

This capability distinguishes a professional’s

approach from that of a technician

Background

Sailboats at Night by Ricardo - Age 9

Texas Children’s Cancer Center & Hematology Service

Arts in Medicine Program

Sailboats at Night by Ricardo - Age 9

Texas Children’s Cancer Center & Hematology Service

Arts in Medicine Program

Page 12: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Background – What you already know

Physicians acquire these complex skills

– primarily through modeling

–implicitly and in a hit or miss fashion

Advanced medical education is an apprenticeship -

seasoned physicians -

are the primary models

for residents & fellows

Page 13: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Problem

The artistry of seasoned and expert physicians is

clearly visible as you manage complex situations

- but the skills required for such artistry are

not visible

However,…

Background

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We think the requisite skills

hinge on the same form of scientific

thinking that underpin expert clinical

reasoning and decision making

can be learned

Francis Bacon,

Novum Organum

1620

Background

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What educational methods can help improve

these crucial skills?

Question

J. Dewey

How We Think

1910

Background

Page 16: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Our Premise

Physicians are well-schooled in a scientific approach to biomedical situations

-but often lack formal education in reasoning through other complex dimensions

- including their own role in situations –

emotions

Our Approach

Page 17: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Physicians in training can

grasp these dimensions if

given opportunities to

analyze social situations in

ways similar to complex

biomedical problems

Our Approach

Our hypothesis -

Page 18: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Our Approach

Reflective Practice & Leadership

Principles:

disciplined examination of

reasoning

making reasoning explicit -open to

review & critique

modifying practice according to

insights developed in the process

Page 19: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Steps:

Presenting case & framing a question

Reflection/Systematic analysis

Hypothesis Formation/Working Diagnosis

Plans for Strategic Action

Evaluation

Faculty Review

Our Approach - Method

Page 20: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Reflectivepracticeleadership.org

Visit the RP&L website

for a detailed

description of methods

Page 21: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Seminar Leadership

- Led by senior faculty physicians

- Assisted by psychologist

- Faculty model self-disclosure & reflection

- Faculty must be held in high regard by fellows

Key Structural Elements

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Attendance & Schedule

- Mandatory for 1st year fellows to provide

protected time & signal importance in program

- Elective in upper level years

- Conducted 2x/month, 1.5 hour sessions

Key Structural Elements

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All discussions are confidential

Content determined by the fellows

Any challenging situation encountered in role –

patient care, research, the educational program, etc.

– considered fair game for discussion & an analogy to

future challenges

Average of 2 to 4 faculty guide discussion

Key Structural Elements

Page 24: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Steps:

Presenting case & framing a question

Reflection/Systematic analysis

Hypothesis Formation/Working Diagnosis

Plans for Strategic Action

Evaluation

Faculty Review

Keys to the Method

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Clear authorization from program/department

leadership

Participation of seasoned, highly regarded faculty

The importance of faculty who are role models of

rp&l – willingness to model self-critique and

disclosure of emotion - courage

Keys to Implementation & Sustainability

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Consistent use of method

Invitation for comparable cases

Review by faculty and occasional notes on method

to keep internally consistent in the practice of

the seminar

Observation that faculty being “off method” is not

a mistake, but is a likely indicator that the

topic is very important and complex

Willingness to re-examine function of the seminar –

open to critique

Keys to Implementation & Sustainability

Page 27: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Prompts

Can see immediate effects, but takes time to find

and/or grow the faculty & establish heritage

Utility of having someone (e.g. psychologist) in role

of facilitator (not content expert) who pays

particular attention to the method and the

process of the seminar

Keys to Implementation & Sustainability

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Accreditation Matters –

Tracking outcomes linked to

ACGME core competencies

Keys to Implementation & Sustainability

Page 29: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Pre-Post Appraisals of Self-Efficacy

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

Example Question:

My ability to understand the response of family members

to tragic medical situations.

Outcome Measures

Page 30: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

My ability to understand the psychological and social effects of illness and treatment on the child in ways that will enhance my ability to be of assistance to the child.

… the psychological an social effects of the illness and treatment on the family in ways that will enhance my ability to be of assistance to the whole family.

… the effect of caring for a child with cancer and blood disorders on medical professionals in ways that will enhance my ability to experience positive personal development over the course of my career.

… psychosocial factors in ways that will enhance my ability to exert effective leadership in health care teams and institutions.

My general ability to reflect on and analyze complex situations, formulate working hypotheses about the situations and take strategic action.

The level of positive working relationships among our groupof fellows and other members of the department.

Pre Post P(T<=t)

one-tail

RE: Initial/Primary goals of seminar N=40

Page 31: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

My ability to understand the response of family

members to tragic medical situations.

… my own and my colleagues' personal responses

to tragic medical situations.

… the role of the physician as it pertains to

communication and support of families during

times of tragedy.

… to communicate with families during times of

tragedy.

RE: Tragedy, communication & physician role

N=40

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My ability to provide patient care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health.

… communicate effectively and demonstrate caring and respectful behaviors when interacting with patients and their families.

… counsel and educate patients and their families.

… investigate and evaluate their patient care practices, appraise and assimilate scientific evidence, and improve their patient care practices.

…analyze practice experience and perform practice-based improvement activities using a systematic methodology.

…facilitate the learning of students and other health care professionals.

Pre Post P(T<=t)

one-tail

RE: ACGME Competencies N=40

PATIENT CARE

PRACTICE-BASED LEARNING AND IMPROVEMENT

Page 33: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

My ability to demonstrate interpersonal and communication skills that result in effective information exchange and teaming with patients, their patients families, and professional associates.

… create and sustain a therapeutic and ethically sound relationship with patients.

… use effective listening skills and elicit and provide information using effective nonverbal, explanatory, questioning, and writing skills.

… work effectively with others as a member or leader of a health care team or other professional group.

Pre Post P(T<=t)

one-tail

RE: ACGME Competencies N=40

INTERPERSONAL AND COMMUNICATION SKILLS

Page 34: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

…demonstrate a commitment to carrying out professional responsibilities, adherence to ethical principles, and sensitivity to a diverse patient population.

…demonstrate respect, compassion, and integrity; a responsiveness to the needs of patients and society that supercedes self-interest; accountability to patients, society, and the profession; and a commitment to excellence and on-going professional development.

…demonstrate a commitment to ethical principles pertaining to provision or withholding of clinical care, confidentiality of patient information, informed consent, and business practices.

..demonstrate sensitivity and responsiveness to patients' culture, age, gender, and disabilities.

Pre Post P(T<=t)

one-tail

RE: ACGME Competencies N=40

PROFESSIONALISM

Page 35: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

References

1. Collins A, Brown JS, Holum A. Cognitive apprenticeship: making thinking visible. American Educator. 1991;6:38–47.

2. Frugé, E., Mahoney, D.H., Poplack, D.G. & Horowitz, M.E. Leadership: "They Never Taught Me This in Medical School". Journal of Pediatric

Hematology/Oncology, 2010, 32, No. 4, 304-308.

3. Frugé, E., Drutz, J., Horowitz, M., Reflective Practice & Leadership in Medicine & Medical Education. MedEdPORTAL; 2009.

4. Drutz J.E., Horowitz M., Frugé E. Reflective Practice and Leadership in Primary Care Pediatrics: From Systematic Needs Assessment to CME to

Faculty Development. Showcasing Innovations: Harvard Macey Poster Session. 2009 Annual Meeting, American Association of Medical Colleges.

Boston, MA. November 6-11, 2009.

5. Drutz, J.E., Frugé, E. & Horowitz, M. Senior Residents’ 1-Year Follow-Up Evaluation of a Reflective Practice Workshop Devoted to

“Delivering Bad News”. Pediatric Academic Societies 2007 Annual Meeting. Sponsored by the American Pediatric Society, Society for Pediatric

Research & Ambulatory Pediatric Association. Toronto, Canada. May 5-8, 2007.

6. Field Manual No.22–100. Army Leadership: Be, Know, Do. Washington, D.C.: Headquarters, Department of the Army; 1999.

7. Gill, A., Thompson, B.M., Teal, C.R., Shada, R.E., Frugé, E., Villarreal, G.B., Patton, C. & Haidet, P. Best Intentions: Using the Implicit

Associations Test to Promote Reflection About Personal Bias. MedEdPORTAL; 2010.

8. Goleman D. What makes a leader? Harv Bus Rev. 1998;76: 93–102.

9. Heifetz RS. Leadership Without Easy Answers. New York: Belknap; 1994.

10. McKenna MK, Gartland MP, Pugno PA. Development of physician leadership competencies: perceptions of physician leaders, physician

educators and medical students. J Health Adm Educ. 2004;21:343–354.

11. Schön DA. The Reflective Practitioner: How Professionals Think in Action. New York: Basic Books, Inc; 1983.

12. Skeff KM, Stratos GA, Bergen MR. Evaluation of a medical faculty development program: a comparison of traditional pre/

post and retrospective pre/post self-assessment ratings. Eval Health Professions. 1992;5:350–366.

13. Teal, C.R., Shada, R.E., Gill, A., Thompson, B.M., Frugé, E., Villarreal, G.B. & Haidet, P. When Best Intentions Aren’t Enough: Helping

Medical Students Develop Strategies for Managing Bias about Patients. Journal of General Internal Medicine, 2010, 25, No. 2, 115-118.

14. Frugé, E., Margolin, J., Horton, T., Venkateswaran, L, Lee, D., Yee, D.L. & Mahoney, D. Defining and Managing Career Challenges for Mid-

Career and Senior Stage Pediatric Hematologist/Oncologists. Pediatric Blood and Cancer. 2010 June 29 [Epub ahead of print].

Page 36: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Baylor Pediatrics &

Texas Children’s Cancer Center

Gladstone Airewele, MD

Carl Allen, MD, PhD

Susan Blaney, MD

Stephen Gottschalk, MD

Ching Lau, MD, PhD

Kathryn Leung, MD

Donald Mahoney, Jr, MD

Jodi Muscal, MD

Will Parsons, MD

Karen Rabin, MD Other Colleagues

Lindsey Kilburn, MD (Children’s National Medical Center)

Dean Lee, MD, PhD (M.D. Anderson Cancer Center)

G. Doug Myers, MD (Children’s Mercy Hospitals and Clinics, Kansas City, Kansas)

Douglas Strother, MD (Alberta’s Children’s Hospital, Calgary, Alberta, Canada)

John A. Widness, MD (Roy J. and Lucille A Carver College of Medicine, U. of Iowa)

Mountaineering Pictures Courtesy of Nick Pope

Additional Credits

Jan E. Drutz, MD & Marc Horowitz, MD

Ralph Feigin, MD & David Poplack, MD

Our Cancer Center Fellows

Baylor Academic General Pediatrics

Jan E. Drutz, MD

Armando Correa, MD

Carl Tapia, MD, MPH

Baylor Risk Management

Brenda Hart, D Jurs

Page 37: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Thank you!

Continue for U of Iowa material

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Reflective Practice

& Leadership at Iowa

A Combined Seminar

for 1st Year Pediatric Fellows

IN ALL SUBSPECIALITIES

No Conflict of Interest To Disclose

Page 40: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

As Departmental & Divisional PD I Had …

1. A strong desire to provide fellowship training

in all areas, including personal growth and

development – even if not specifically required

by the ACGME, RRC or the ABP

2. A gnawing sense was that there was something

important missing from the fellowship training

we were providing – something beyond our

excellent departmental & divisional ―core

curriculum‖ seminars

Page 41: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

A Possible Solution to My Problem?

Donald Mahoney, Jr., M.D.Professor, Department of Pediatrics, Section

of Hematology-Oncology, Department of

Immunology and Department of Medicine,

Baylor College of Medicine

Poster Presentation at 2007 PAS

meeting in San Francisco entitled:

“Reflective Practice and

Leadership: An Approach to

Educating Fellows in the „New‟

Core Competencies”

Very appealing to me because I

get “2 for 1,”ie, I can address

my “gnawing concern” AND

address the ACGME!

Page 42: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

What I Learned from Dr Mahoney About

the RP&L Seminars at Baylor …• RP& L provides a hypothesis driven,

analytical method that can be applied to

challenging professional situations.

• The method is similar to, but the

situations discussed different from:

– Morning report which also uses a hypothesis

driven, analytic approach for developing a

differential diagnosis, evaluation, plan, etc.

– Research training which teaches developing

hypotheses, learning methods and approaches

to a challenging questions

Page 43: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Why Would PDs Consider Initiating Training in

RP&L? Is It “Just One More Thing To Do?”

RP& L can accelerate improvement in fellow skills:

• In analyzing and managing difficult & complex professional problems through ―collaborative team mentoring‖ by faculty and their peers

• In becoming more aware of & comfortable with themselves & their reactions in challenging professional situations

• In providing effective self care for managing stress

Page 44: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Iowa’s RP&L Seminars – Nitty-Gritty

• 1st year pediatric fellows (6-9 fellows/yr)

• Led by 4-5 interested faculty who are selected by director (me)

• Eight 1-hr seminars annually (Aug to Dec) every 3rd wk

• Strict confidentiality – nothing leaves the room!

• Punctuality with lunch available at 11:45 am for noon to 1 pm

seminar

• Cell phones & beepers turned off

• One fellow selects a difficult situation of their choosing–

anything goes (we have them sign up at the beginning)

• Have fellows do majority of talking – with faculty guidance

• 1 Outcome is done as online ACGME self-assessment by fellow

Page 45: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Fellow Self-Evaluation of RP & L Iowa

Seminar By ACGME Core Competencies*

*Adapted from Baylor‟s Pediatric

Heme/Onc Fellowship Materials

(available in APPD online documents)

1) PATIENT CARE: My ability to

counsel and educate patients and

their families

2) PRACTICE-BASED

LEARNING & IMPROVEMENT:

My ability to analyze practice

experience and perform practice-

based improvement activities

using a systematic methodology

Page 46: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Fellow Self-Evaluation of RP & L Iowa

Seminar By ACGME Core Competencies*

3) INTERPERSONAL AND

COMMUNICATION SKILLS: My

ability to work effectively with others

as a member or leader of a health care

team or other professional group

4) PROFESSIONALISM: My ability

to demonstrate respect, compassion,

and integrity; a responsiveness to the

needs of patients and society that

supersedes self-interest …

*Adapted from Baylor‟s Pediatric

Heme/Onc Fellowship Materials

(available in APPD online documents)

Page 47: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Self Evaluation of RP & L Seminar re.

―Personal Health And Well Being‖

My ability to demonstrate

personal self-awareness,

sensitivity, and

responsiveness to my own

needs to effectively and

compassionately manage my

personal and professional life

(Note: Iowa’s evaluation questionnaire

is available online & as handout)

Page 48: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

What Is Needed for a Successful RP&L Program?

• ~4 to 5 faculty champions who are creative, and who

are able to transform challenges into opportunities, and

who want to devote the time & interest needed

• A supportive, enthusiastic department chair who

expects excellence and encourages such activities

• Supportive fellowship directors (helpful if some are

RP& L champions) who encourage fellow participation

• Enthusiastic support of departmental education staff

To be successful, RP&L requires hard work, creativity,

teamwork & commitment on the part of faculty

Page 49: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Examples Included Online at APPD Site as PPT …

Examples of Clinical Issue

1. ―How do you rapidly gain the

trust of a family you don’t

know but need to deliver

catastrophic information?‖

2. ―What if the family takes the

stance they will only work with

certain medical team

members?‖

Page 50: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

What questions do you have

about how RP&L might

work at your program?

Page 51: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

Schedule for RP&L Seminar Sessions

Location: 2391 JCP (at end of the corridor on 2 JCP)

Dates: Aug 22, Aug 29 & every third Wed thereafter

Individual Seminar Session:

10:30 a.m. – Fellows sent text pager message reminders.

11:30 a.m. – Lunch available – faculty & fellows.

11:50 a.m. – Begin seminar – door closed.

12:50 p.m. – End seminar – fellows leave.

12:50 p.m. – Begin faculty review

1:10 p.m. – End faculty review

What minor changes should be considered?

Page 52: Reflective Practice & Leadership › docs › meetings › 2011FFDPres › ...Example situations from seminar for heme/onc fellows’ 2. Identify comparable situations in your subspecialty

The Five Steps of the RP&L Method

1. Presentation of a challenging case and

framing the question.

2. Reflection – systematic analysis of

circumstances (including self awareness).

3. Formation of working

hypotheses/working diagnoses.

4. Development of a plan for strategic

action.

5. Summary and evaluation of discussion.

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Examples of Research Issues

1. ―The first year is so demanding

— how do you choose projects?

…how do you know what to bet

on is right for you and will

work?‖

2. ―What do you do when your

research project is stalled and

your mentor appears

unconcerned?‖

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Examples of Personal & Professional Boundary Issues

1. ―…its hard to keep a perspective on…your

life — like how could my child’s piano recital

compare to a child who might die?‖

2. ―How do you manage the impact of grief on

yourself (as a provider) and on your family

(as secondary fall out)?‖

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Examples of Academic/Program Issues

1. ―We have discussed how to manage night call — how can we bring these issues forward in the program?‖

2. ―It was suggested to me that I bring up the issue that the transplant team has outgrown the one fellow position — how do you negotiate change from a position of less power?‖

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RP&L: Helping Your Fellows, Your

Program & YOU!

• Beginning fellowship is stressful – particularly for fellows from other programs –

> With RP&L fellows may are more likely to seek you out &/or know where to

go for problems they experience

• 1st year fellows want to learn about everything quickly! Others expect them to be

experts in their area, but are not) –> With RP&L fellows may feel less stressed

• Fellows want & need faculty mentors/role models –> With RP&L fellows may

come to you more readily and often for clinical, research & personal reasons

• Fellows want & need a safe haven –> With RP&L fellows may come to you for

personal reasons needing attention, eg, depression, problems at home

• Fellows want & need to feel looked after –> With RP&L fellows will appreciate

your nurturing

• Fellows want & need to feel good about themselves –> With RP&L fellows may

be more likely to succeed professionally & share this with program applicants

“An ounce of prevention is worth a pound of cure.” ~ Ben Franklin ~

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© 2005 Baylor College of Medicine & Texas Children’s Cancer Center 1

Fellows’ Seminar Evaluation Form V 62005

Year Entered Fellowship:________

The following questions are taken from the Appraisal of Mid-Month Oncology/Hematology Seminar: Tragedy, Communication

& The Physician’s Role a survey instrument used with residents who rotate through our service. Please respond according to

your impressions of the impact of the Fellows’ Seminar on your ability in the following areas. For each item rate your ability

before you joined the seminar (Before Seminar) and then how much you think the seminar improved your ability (After

Seminar)

Please circle the response that best matches your appraisal of the Fellows’ Seminar:

1. My ability to understand the response of family members to tragic medical situations.

2. My ability to understand my own and my colleagues’ personal responses to tragic medical situations.

3. My ability to understand the role of the physician as it pertains to communication and support of families

during times of tragedy.

4. My ability to communicate with families during times of tragedy.

What aspect of the seminar was most helpful to the task (learning about communication with families in

times of tragedy)?:

____________________________________________________________________________________________________________________

What aspect was least helpful?:

___________________________________________________________________________________________________________________

What suggestions do you have for education in the area of doctor-patient communication in times of

tragedy?:

____________________________________________________________________________________________________________________

(Continued on next page)

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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© 2005 Baylor College of Medicine & Texas Children’s Cancer Center 2

(The following questions relate to some of the original goals of the seminar.)

1. My ability to understand the psychological and social effects of illness and treatment on the child in ways that

will enhance my ability to be of assistance to the child.

2. My ability to understand the psychological and social effects of illness and treatment on the family in ways

that will enhance my ability to be of assistance to the whole family.

3. My ability to understand the effect of caring for a child with cancer and blood disorders on medical

professionals in ways that will enhance my ability to experience positive personal development over the

course of my career.

4. My ability to understand psychosocial factors in ways that will enhance my ability to exert effective

leadership in health care teams and institutions.

5. My general ability to reflect on and analyze complex situations, formulate working hypotheses about the

situations and take strategic action.

6. The level of positive working relationships among our group of fellows and other members of the department.

(Continued on next page)

No Low High Very High Level of

Positive Working Positive Working

Relationships Relationships

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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© 2005 Baylor College of Medicine & Texas Children’s Cancer Center 3

The ACGME has defined a set of “Core Competencies”. These are fundamental educational targets each

training program must address. The items in the next section are based on the exact language used by

ACGME. We would like to know if you think the seminar was useful in developing your competence in

these areas.

PATIENT CARE

1. My ability to provide patient care that is compassionate, appropriate, and effective for the treatment of health

problems and the promotion of health.

2. My ability to communicate effectively and demonstrate caring and respectful behaviors when interacting with

patients and their families

3. My ability to counsel and educate patients and their families

PRACTICE-BASED LEARNING AND IMPROVEMENT

4. My ability to investigate and evaluate their patient care practices, appraise and assimilate scientific evidence, and

improve their patient care practices.

5. My ability to analyze practice experience and perform practice-based improvement activities using a systematic

methodology

6. My ability to facilitate the learning of students and other health care professionals

(Continued on next page)

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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© 2005 Baylor College of Medicine & Texas Children’s Cancer Center 4

INTERPERSONAL AND COMMUNICATION SKILLS

7. My ability to demonstrate interpersonal and communication skills that result in effective information exchange

and teaming with patients, their patients families, and professional associates.

8. My ability to create and sustain a therapeutic and ethically sound relationship with patients

9. My ability to use effective listening skills and elicit and provide information using effective nonverbal,

explanatory, questioning, and writing skills

10. My ability to work effectively with others as a member or leader of a health care team or other professional

group

PROFESSIONALISM 11. My ability to demonstrate a commitment to carrying out professional responsibilities, adherence to ethical

principles, and sensitivity to a diverse patient population.

12. My ability to demonstrate respect, compassion, and integrity; a responsiveness to the needs of patients and

society that supercedes self-interest; accountability to patients, society, and the profession; and a commitment to

excellence and on-going professional development

(Continued on next page)

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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© 2005 Baylor College of Medicine & Texas Children’s Cancer Center 5

13. My ability to demonstrate a commitment to ethical principles pertaining to provision or withholding of clinical

care, confidentiality of patient information, informed consent, and business practices

14. My ability to demonstrate sensitivity and responsiveness to patients’ culture, age, gender, and disabilities

Your suggestions for improving the seminar:

We deeply appreciate your participation in the seminar and this evaluation. It truly is

“the Fellows’ Seminar” and we want to make it the best possible experience for you

and your future colleagues. Thanks again!

Thank you. Please return this form to

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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University of Iowa Page 1 of 2

1

Confidential Evaluation of Iowa 1st Year Fellows’ Reflective Practice & Leadership Seminar

The ACGME has defined a set of “Core Competencies” that are fundamental educational targets that training

programs must address. Please evaluate if the RP&L seminar series was useful in the first half of your first year of

fellowship developing your competence in the following Core Competency areas.

PATIENT CARE

1. My ability to counsel and educate patients and their families

Comments (optional):

PRACTICE-BASED LEARNING AND IMPROVEMENT

2. My ability to analyze practice experience and perform practice-based improvement activities using a

systematic methodology

Comments (optional):

INTERPERSONAL AND COMMUNICATION SKILLS

3. My ability to work effectively with others as a member or leader of a health care team or other

professional group

Comments (optional):

PROFESSIONALISM

4. My ability to demonstrate respect, compassion, and integrity; a responsiveness to the needs of patients

and society that supercedes self-interest; accountability to patients, society, and the profession; and a

commitment to excellence and on-going professional development

Comments (optional):

(Continued on next page)

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

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University of Iowa Page 2 of 2

2

Although not include by in the ACGME set of “Core Competencies,” we welcome your responses to the

following questions that are also important during your first year of fellowship training.

PERSONAL HEALTH AND WELL BEING

5. My ability to demonstrate personal self-awareness, sensitivity, and responsiveness to my own needs to

effectively and compassionately manage my personal and professional life

Comments (optional):

VALUE OF RP&L SEMINAR IN CONTEXT OF TIME AVAILABLE DURING FELLOWSHIP

6. The primary goal of the RP&L seminar series is to accelerate fellows’ abilities in analyzing and

managing challenging professional situations by applying a hypothesis-based method. Recognizing that

there is limited time to accomplish all that is needed during fellowship, please rate the value of the

RP&L seminar for 1st year pediatric fellows in this context

Comments (optional):

Please provide any additional suggestions for improving the RP&L seminar:

Thank you for completing your evaluation!

No Some High Very High

Ability Ability Ability Ability

Before Seminar 1 2 3 4 5 6 7 8 9 10

After Seminar 1 2 3 4 5 6 7 8 9 10

No Some High Very High

Value Value Value Value

After Seminar 1 2 3 4 5 6 7 8 9 10