American Red CrossArmed Forces Emergency Services

Preparing for Mobilization/Deployment

Serving Military FamiliesWorldwide

Mobilization and deployment

can be hard on families.

In time of need your American

Red Cross will be there to help

you…

Armed Forces Emergency Services

Active Duty and Spouses assigned to Fort Knox

may call the Armed Forces Emergency Services Center

Toll Free: National # 1-877-272-7337

Or…check in with the ARC offices at Fort Knox

502-624-2163

Family members “back home”

Contact their local Red Cross office

24/7/365 assistance

Emergency CommunicationKnow the Facts:

24HRS a day, 365 days a year the Red Cross delivers messages containing accurate, factual, complete and verifiedinformation.

Death or serious illness of an immediate family member (*or loco parentis)

Birth of a service member's child or grandchild

when a family faces other emergencies such as a natural disaster.

*Discussed later in presentation

Emergency Communication Con’d…

Red Cross-verified information assists commanding officers with making a decision regarding emergency leave.

The Red Cross does not make decisions regarding leave for the service member; we only verify and send messages.

A person who took place of the parents.

Lived with the loco parentis for 5 years or more, and

the parents DID NOT live with them.

The loco parentis provided all support including

emotional and financial support.

The loco parentis should be listed in their military

file.

Financial Assistance

The American Red Cross works under partnership

agreements with the Air Force Aid Society, Army

Emergency Relief, Coast Guard Mutual Assistance, and

Navy-Marine Corps Relief Society to provide

quality, reliable financial assistance to eligible

applicants 24/7/365. Types of assistance include

financial assistance for emergency travel, burial of a

loved one, assistance to avoid privation, etc.

Casualty Travel Assistance Program

(CTAP) provides travel assistance for :

Two immediate family members to attend a memorial or funeral service for a service member killed on active duty in the combat zone.

Travel to the bedside of a service member wounded in the combat zone.

Roundtrip airfare

Lodging costs

Assistance includes funding for: Food and incidentals

What We Need From YOUin Order to Serve You Best

When calling the Red Cross, please provide as much of the following information about the service member as possible to avoid delays:

Full name Rank Branch of service (Army, Navy, Air Force, Marines, Coast

Guard) Social Security Number or Date of Birth Military address (if overseas an APO or FPO) Name of the deployed unit and home base unit (for

deployed service members only)

What we need con’d…

Doctor’s Name and Phone Number and/or Pager (cannot proceed with message delivery until Red Cross confirms with a Doctor)

Caseworker’s Name and Phone Number

Name of the Hospital or Clinic

Hospital Address and Phone Number

Name of patient

For Verification

Of Illness or Birth

What we need con’d…

Name of Family member who passed away

Funeral Home Name, Phone, and Address

Funeral Arrangements if available

Cause of Death

Hospital and Physician Information if applicable

For Verification of a Death

Fort Knox American Red Cross

1131 Fifth Avenue

Fort Knox, KY 40121

502-624-2163 or 2164

Just off the traffic circle, near the Post Office and One Stop!

Questions or

Concerns?

FIN