Recovery and Redundancy of Transportation Management Centers

Contract No. DTFH61-01-C-00181

Kick Off MeetingDecember 6, 2005

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Presentation Overview• Project Purpose• Key Issues• Project Tasks• Project Approach• Key Milestones• Action Items and Next Steps• Project Team• Project Contacts

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Project Purpose• TMC Pooled Fund Study Project

• Develop a Technical Document that:– Provides guidance and recommended practices on planning,

developing, and implementing recovery and redundancy plans– Characterizes recovery and redundancy within the TMC

environment– Makes clear why recovery and redundancy is important– Recommends best practices– Offers lessons learned– Offers practical solutions

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Key Issues• Underlying issues of catastrophic events:

– Loss of infrastructure– Loss of key personnel– Loss of systems– Community-wide disaster

• Risk mitigation strategies:– Redundancy of staff, systems, field devices and communications– Documentation of SOP’s and EOP’s– System testing and exercises– Physical and electronic security

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Project Tasks and Approach• Task A: Annotated Outline, References, and Work Plan

– Literature review– On-site interviews– Annotated outline

• Task B: Produce Technical Documents– Technical document mockups– Draft and final technical documents

• Task C: Outreach Material and Distribution Plan– Project fact sheet– Presentations– Distribution plan

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Task A Approach – Literature Review• Initial literature search will cover material related to the

underlying issues of recovery and redundancy

• Will include technical documents related to security and cybersecurity

• May include additional reports gathered from on-site visits

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Task A Approach - On-Site Interviews• Ten (10) TMC’s including:

– State transportation operations centers– Regional transportation operations centers– State Homeland Security Fusion Center

• Focus of interviews will be on experience in terror attacks, weather events, and other emergencies

• Draft questions will be prepared prior to the site visits and revised, if necessary, following interviews

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Task A Approach – On-Site Interviews1. TRANSCOM2. VDOT NOVA District Smart Traffic Center3. Seattle TMC4. West Palm Beach TMC5. TravInfo TMC6. Baton Rouge, LA TMC7. Kentucky Statewide TMC and Homeland Security Fusion

Center8. Minneapolis TMC9. Boston / Central Artery TMC10.Atlanta TMC

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Task A Approach - Annotated Outline• Initial, Draft and Final annotated outline will focus on:

– High-level issues– Key components– Themes– Messages– Chapter and section organization

• COTM / TMC PFS Conference Calls to discuss / address comments to initial, draft and final annotated outlines

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Task A Deliverables• Project kickoff meeting and presentation

• Project fact sheet

• List of technical references

• Detailed work plan

• Initial, draft, and final annotated outlines

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Task B Approach - Technical Document• Prepare three (3) technical document mock-ups to show

alternative presentation methods of technical information

• Draft / Final technical document will be based on the annotated outline

• COTM / TMC PFS Conference Calls to discuss / address comments to:– Technical Mockups– Draft Technical Document

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Task B Approach - Technical Document• Draft technical document will tie together the work

conducted to this point (example below)

System Type

Characterization Threat Impact Mitigation

Signals Dial-up network

Unauthorized person dialing into the network

System running with unauthorized data

Password protection and dial back service

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Task B Deliverables• Three technical document mockups

• Draft technical document

• Final technical document

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Task C Approach - Outreach Materials• A fact sheet will be provided for use by the COTM and

TMC PFS members through the project

• The fact sheet will summarize:– Project significance– Project purpose– Intended audience– Key challenges– Key topics– Recommended mitigations strategies– Project deliverables– Project contacts

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Task C Approach - Outreach Materials• Presentation materials will include slides and speaker

notes when requested

• A project presentation will be prepared as a 15-minute overview for a general audience.

• The subject presentation will provide more detailed technical information geared towards executives, managers, and technical staff of TMCs

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Task C Approach - Distribution Plan• The distribution plan will be used to raise the level of

awareness of availability of the technical document

• Distribution channels are anticipated to include:– FHWA Resource Centers– FHWA Division Offices– Electronic notice to TMC officials– List of agencies, organizations, and web sites

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Task C Deliverables• Project fact sheet

• Project presentations

• Subject presentations

• Distribution plan

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Key Milestones

Dec 2005

Jan 2006

Feb 2006

Mar 2006

Apr 2006

May 2006

Jun 2006

Jul 2006

Aug 2006

Sep 2006

Oct 2006

Nov 2006

Dec 2006

Jan 2007

Feb 2007

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Task ADeliverable Due

A.1 Kickoff Meeting Complete• Project Fact Sheet Complete• Project Presentation Complete

A.2 List of References & Work Plan• List of References Complete• Work Plan Complete

A.3 Annotated Outline

• Initial Annotated Outline 12/30/05• Draft Annotated Outline 02/10/06• Final Annotated Outline 06/15/06

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Task BDeliverable Due

B.1 Technical Document Mockups 07/14/06B.2 Draft Technical Document

• Draft Document 09/12/06• Complete Draft Document 11/11/06

B.3 Final Draft Technical Document• Final Draft Document 12/10/06• Re-Submit Final Document 01/21/07

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Task CDeliverable Due

C.1 Project Fact Sheet• Revised Project Fact Sheet 12/25/06• Final Project Fact Sheet 02/05/07

C.2 Project Fact Sheet• Draft Project and Subject Presentations• Final Project and Subject Presentations

12/25/06

02/05/07

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Action Items and Next Steps• Project Kick-off Meeting Minutes

• Incorporate fact sheet, list of references, and work plan comments

• Commence:– Literature review– Questions for on-site interviews– TOC on-site interviews– Initial annotated outline

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Project Team• FHWA

– Raj Ghaman, COTM

• PB Farradyne– Jeffrey Arch (Project

Manager)– Andrew Iserson (Technical

Director)– Cary Vick (Advisor)– Robert Murphy (Advisor)– Cliff Conklin (Advisor)– David Howell (Advisor)– Nu Rosenbohm (Team 1)– Susan Armstrong (Team 1)– Don Correll (Team 2)– Noah Goodall (Team 2)

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Project ContactsRaj GhamanContract Office Task Manager (COTM)Federal Highway AdministrationTurner Fairbanks Highway Research CenterPhone: 202-493-3270Fax: 202-349-3419Raj.Ghaman@fhwa.dot.gov

Jeffrey P. Arch, P.ETask Order ManagerPB FarradynePhone: 301-816-1859Fax: 301-816-1859Arch@pbworld.com