REALTOR® Review Spring 2012

32
An e-publication of the Raleigh Regional Association of REALTORS ® REALTOR SPRING 2012 ® review Forward Progress 2011 in Review

description

Spring Year Book, 2011 in Review,

Transcript of REALTOR® Review Spring 2012

Page 1: REALTOR® Review Spring 2012

An e-publication of the Raleigh Regional Association of REALTORSreg

REALTORSPRING 2012reg

review

Forward Progress2011 in Review

1 Spotlight on the President

18 Local Market Updates

20 Legal Perspective

24 New Members

departments

RALEIGH REGIONAL ASSOCIATION OF REALTORSreg

111 Realtors Way Cary NC 27513Phone 919-654-5400 Fax 919-654-5401wwwrrarcom

RRAR OFFICERSStacey Anfindsen PresidentMarshall Gay Vice PresidentAsa Fleming President-ElectMollie Owen SecretaryTreasurerLinda Trevor Immediate Past President

RRAR DIRECTORS Vince Bankoski Linda KolarovAutumne Bennette Carol McCormickPhyllis Brookshire Gina MillerKelly Cobb John PaceDavid Chance Mark ParkerSteina DeAndrade Teresa PittHarriette Doggett Zach SchabotTom Gongaware Jose SerranoBecky Harper Josh SwindellGrayson Hodge Kevin WoodyMorty Jayson

REALTORreg FOUNDATION OF THE TRIANGLE OFFICERS President Marshall GayPresident-Elect Theresa ClarkSecretarytreasurer Vince Bankoski

NCAR REGIONAL VICE PRESIDENTS Theresa Clark Harriette Doggett

NAR DIRECTORS Eddie Brown John Wood

TRIANGLE REALTORSreg LEADERSHIP ACADEMY DEAN Diana Braun

Members are cautioned that the inclusion of a name specific commercial product or service in an article or in this publication does not imply endorsement by the Raleigh Regional Association of REALTORSreg All advertisers in this publication wholly support the Fair Housing Act and fully promote equal opportunity housing

Copyright 2012 by the Raleigh Reg- ional Association of REALTORSreg All rights reserved

REALTORreg REVIEW STAFF Patricia Gregory Rand managing editor patriciarrrarcomHeidi Ketler APR editor hketlerverizonnetSandee Washington communications associate sandeewrrarcomShelly Beck graphic designer sbdesigncoxnet

For editorial contributions and ad inquiries please contact Sandee Washington at sandeewrrarcom or (919) 654-5400

SPRING 2012 VOL 4 NO 2REALTORreview

reg

features

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

4 20BUILD THE FOUNDATION OF YOUR REPUTATION No sale is worth the loss of your reputation

287 MOBILE TRENDS SHAKING UP REAL

ESTATE Itrsquos time to get on-board the mobile revolution with information on the latest real estate tools

YEAR IN REVIEW Take a look back at 2011 a productive spirited memorable year

21FANNIE FREDDIE ACCELERATING

SHORT SALES An overview and links offer the latest on Fan-nie and Freddie Mac short-sale decision deadlines

25 Bits amp Pieces

27 Calendar of Events

rrarcom

227 COOL APPS FOR REAL ESTATE

AGENTS Real estate writer Bernice Ross shares some of the business-oriented smartphonetablet apps she loves

REALTORreg

Review l 1 l Spring 2012

MISSION STATEMENTThe Raleigh Regional Association of REALTORSreg the arearsquos voice of real estate promotes the highest ethical and professional standards and cooperation among its members provides products programs and services to meet the evolving needs of the real estate industry and consumers and serves as a leading advocate of private property rights and community involvementVISION STATEMENTldquoAnticipating and meeting the opportunities and challenges of our industryrdquoRRAR 2012 COMMITTEE CHAIRS Bylaws Asa FlemingBuilding Stacey AnfindsenCommunications amp Public Relations Carol McCormickCommunity Service Frank DeRonjaGovernment Affairs Bill FletcherRPAC Asa FlemingPersonnel John WoodGrievance Autumne Bennett Suzanne Burton Nancy Cashwell Margaret SophieHall of Fame Ed WillerNominating Gary RabonRRAR 2012 COUNCIL CHAIRS Womenrsquos Council Lynn GardinerInternational Council Mike HumphreysTop Producers Council Co-Chairs Shawn Britt and John WoodSmall Brokers Council Chair Brenda CarrollYoung Professionals Network Co-Chairs Autumne Bennett and Aquene HernandezRRAR STAFF DIRECTORYMain Office (919) 654-5400 Fax (919) 654-5401 wwwrrarcomRRAR Company Store (919) 654-7253Executive Vice President Raymond C Larcher Ext 218 raylrrarcom Association Services Director Betsy Ramsey Ext 217 betsyrrrarcomAssociation Services Associate Vicki Buckholtz Ext 216 vickibrrarcomCommunications Director Patricia Gregory Rand Ext 239 patriciarrrarcomCommunications Associate Sandee Washington Ext 238 sandeewrrarcom Education Director Cara Mottershead Ext 211 caramrrarcom Education Associate Sonya Yankoglu Ext 212 sonyayrrarcom Facilities Manager Mary Rachel White Ext 210 maryrachelwrrarcomGovernmental Affairs Director Tara L Robbins Ext 215 taralynlrrarcomInformation Associate Shelia Clark Ext 200 sheliacrrarcomStore Manager Yukari Powers Ext 201 yukariprrarcomTMLS STAFF DIRECTORYVice President of Operations Rachel Wiest Ext 219 rachelwtrianglemlscomTMLS Executive Associate Christy New Ext 220 christyntrianglemlscomCompliance Director Letitia Santos Ext 234 letitiastrianglemlscomCompliance Associate Raina Joyner Ext 242 rainajtrianglemlscomData Distribution Director Carol Hamrick Ext 213 carolhtrianglemlscomData Distribution Associate Bonnie Eaddy Ext 207 bonnieetrianglemlscomMLS Systems Director Kathy Matheson Ext 233 kathymtrianglemlscomMLS Technical Support Associate J Stepp Ext 226 jstrianglemlscomMLSRealist Support Associate Jennifer Horton Ext 227 jenniferhtrianglemlscomTechnical Operations Director Matt Nagy Ext 225 mattntrianglemlscomTraining Development Manager Allan Nielsen Ext 208 allanntrianglemlscomCTCMLS Training Manager Lynne Brid Ext 232 lynnebtrianglemlscomRRARTMLS MEMBERSHIP FINANCE DEPARTMENTMembershipFinance Director Randi Clodfelter Ext 221 randictrianglemlscomFinance Associate Pat Long Ext 222 patltrianglemlscomFinance Associate Jill Pressley Ext 221 JillprrarcomMembership Associate Kelly Hunsucker Ext 209 kellyhtrianglemlscom

spotlight on the president

Stacey Anfindsen Takes the Show on the Road

RRAR President Stacey Anfindsen took his Real Estate Trends Program on the road April 25 when he presented at North Ridge Country Club

Martha Grove Hipskind executive director of the Midtown Raleigh Alliance also spoke regarding growth and plans for the North Hills area

The event was well attended To summarize the presentation Anfindsen said ldquoThe market per-

formed like we wanted it to The numbers showed that We continue to see a decrease in inventory and an increase in sales This should produce an environment for stable house prices with a hope toward increasing house prices in the futurerdquo

If you missed the event be sure to visit wwwrrarcom to see where the real estate market has been for the first quarter of 2012 and where it will go for the rest of the year

Sincerely Stacey Anfindsen

The Right Business Move For The Road Ahead

Westgate

REALTORreg

Review l 3 l Spring 2012

7th Annual 2012

May 5 - 6 amp 12 - 13 bull Noon - 6 pmFREE SELF-GUIDED

Sponsored by

TRIANGLEGREENHOMETOURCOM

Home Tour App

Pick up a Green Home Tour guide at any Triangle Harris Teeter or at these two Kick-off Events

Green Home Tour Kickoff amp Education Session Saturday May 5 1030 am ndash Noon

Briar Chapel Clubhouse in Chapel Hill

Green Home Tour ReceptionSaturday May 5 5 ndash 7 pm

The ClearSense Building (502 Rigsbee Avenue Durham)

Visit our website for details about these two events

wwwTriangleGreenHomeTourcom

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 2: REALTOR® Review Spring 2012

1 Spotlight on the President

18 Local Market Updates

20 Legal Perspective

24 New Members

departments

RALEIGH REGIONAL ASSOCIATION OF REALTORSreg

111 Realtors Way Cary NC 27513Phone 919-654-5400 Fax 919-654-5401wwwrrarcom

RRAR OFFICERSStacey Anfindsen PresidentMarshall Gay Vice PresidentAsa Fleming President-ElectMollie Owen SecretaryTreasurerLinda Trevor Immediate Past President

RRAR DIRECTORS Vince Bankoski Linda KolarovAutumne Bennette Carol McCormickPhyllis Brookshire Gina MillerKelly Cobb John PaceDavid Chance Mark ParkerSteina DeAndrade Teresa PittHarriette Doggett Zach SchabotTom Gongaware Jose SerranoBecky Harper Josh SwindellGrayson Hodge Kevin WoodyMorty Jayson

REALTORreg FOUNDATION OF THE TRIANGLE OFFICERS President Marshall GayPresident-Elect Theresa ClarkSecretarytreasurer Vince Bankoski

NCAR REGIONAL VICE PRESIDENTS Theresa Clark Harriette Doggett

NAR DIRECTORS Eddie Brown John Wood

TRIANGLE REALTORSreg LEADERSHIP ACADEMY DEAN Diana Braun

Members are cautioned that the inclusion of a name specific commercial product or service in an article or in this publication does not imply endorsement by the Raleigh Regional Association of REALTORSreg All advertisers in this publication wholly support the Fair Housing Act and fully promote equal opportunity housing

Copyright 2012 by the Raleigh Reg- ional Association of REALTORSreg All rights reserved

REALTORreg REVIEW STAFF Patricia Gregory Rand managing editor patriciarrrarcomHeidi Ketler APR editor hketlerverizonnetSandee Washington communications associate sandeewrrarcomShelly Beck graphic designer sbdesigncoxnet

For editorial contributions and ad inquiries please contact Sandee Washington at sandeewrrarcom or (919) 654-5400

SPRING 2012 VOL 4 NO 2REALTORreview

reg

features

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

4 20BUILD THE FOUNDATION OF YOUR REPUTATION No sale is worth the loss of your reputation

287 MOBILE TRENDS SHAKING UP REAL

ESTATE Itrsquos time to get on-board the mobile revolution with information on the latest real estate tools

YEAR IN REVIEW Take a look back at 2011 a productive spirited memorable year

21FANNIE FREDDIE ACCELERATING

SHORT SALES An overview and links offer the latest on Fan-nie and Freddie Mac short-sale decision deadlines

25 Bits amp Pieces

27 Calendar of Events

rrarcom

227 COOL APPS FOR REAL ESTATE

AGENTS Real estate writer Bernice Ross shares some of the business-oriented smartphonetablet apps she loves

REALTORreg

Review l 1 l Spring 2012

MISSION STATEMENTThe Raleigh Regional Association of REALTORSreg the arearsquos voice of real estate promotes the highest ethical and professional standards and cooperation among its members provides products programs and services to meet the evolving needs of the real estate industry and consumers and serves as a leading advocate of private property rights and community involvementVISION STATEMENTldquoAnticipating and meeting the opportunities and challenges of our industryrdquoRRAR 2012 COMMITTEE CHAIRS Bylaws Asa FlemingBuilding Stacey AnfindsenCommunications amp Public Relations Carol McCormickCommunity Service Frank DeRonjaGovernment Affairs Bill FletcherRPAC Asa FlemingPersonnel John WoodGrievance Autumne Bennett Suzanne Burton Nancy Cashwell Margaret SophieHall of Fame Ed WillerNominating Gary RabonRRAR 2012 COUNCIL CHAIRS Womenrsquos Council Lynn GardinerInternational Council Mike HumphreysTop Producers Council Co-Chairs Shawn Britt and John WoodSmall Brokers Council Chair Brenda CarrollYoung Professionals Network Co-Chairs Autumne Bennett and Aquene HernandezRRAR STAFF DIRECTORYMain Office (919) 654-5400 Fax (919) 654-5401 wwwrrarcomRRAR Company Store (919) 654-7253Executive Vice President Raymond C Larcher Ext 218 raylrrarcom Association Services Director Betsy Ramsey Ext 217 betsyrrrarcomAssociation Services Associate Vicki Buckholtz Ext 216 vickibrrarcomCommunications Director Patricia Gregory Rand Ext 239 patriciarrrarcomCommunications Associate Sandee Washington Ext 238 sandeewrrarcom Education Director Cara Mottershead Ext 211 caramrrarcom Education Associate Sonya Yankoglu Ext 212 sonyayrrarcom Facilities Manager Mary Rachel White Ext 210 maryrachelwrrarcomGovernmental Affairs Director Tara L Robbins Ext 215 taralynlrrarcomInformation Associate Shelia Clark Ext 200 sheliacrrarcomStore Manager Yukari Powers Ext 201 yukariprrarcomTMLS STAFF DIRECTORYVice President of Operations Rachel Wiest Ext 219 rachelwtrianglemlscomTMLS Executive Associate Christy New Ext 220 christyntrianglemlscomCompliance Director Letitia Santos Ext 234 letitiastrianglemlscomCompliance Associate Raina Joyner Ext 242 rainajtrianglemlscomData Distribution Director Carol Hamrick Ext 213 carolhtrianglemlscomData Distribution Associate Bonnie Eaddy Ext 207 bonnieetrianglemlscomMLS Systems Director Kathy Matheson Ext 233 kathymtrianglemlscomMLS Technical Support Associate J Stepp Ext 226 jstrianglemlscomMLSRealist Support Associate Jennifer Horton Ext 227 jenniferhtrianglemlscomTechnical Operations Director Matt Nagy Ext 225 mattntrianglemlscomTraining Development Manager Allan Nielsen Ext 208 allanntrianglemlscomCTCMLS Training Manager Lynne Brid Ext 232 lynnebtrianglemlscomRRARTMLS MEMBERSHIP FINANCE DEPARTMENTMembershipFinance Director Randi Clodfelter Ext 221 randictrianglemlscomFinance Associate Pat Long Ext 222 patltrianglemlscomFinance Associate Jill Pressley Ext 221 JillprrarcomMembership Associate Kelly Hunsucker Ext 209 kellyhtrianglemlscom

spotlight on the president

Stacey Anfindsen Takes the Show on the Road

RRAR President Stacey Anfindsen took his Real Estate Trends Program on the road April 25 when he presented at North Ridge Country Club

Martha Grove Hipskind executive director of the Midtown Raleigh Alliance also spoke regarding growth and plans for the North Hills area

The event was well attended To summarize the presentation Anfindsen said ldquoThe market per-

formed like we wanted it to The numbers showed that We continue to see a decrease in inventory and an increase in sales This should produce an environment for stable house prices with a hope toward increasing house prices in the futurerdquo

If you missed the event be sure to visit wwwrrarcom to see where the real estate market has been for the first quarter of 2012 and where it will go for the rest of the year

Sincerely Stacey Anfindsen

The Right Business Move For The Road Ahead

Westgate

REALTORreg

Review l 3 l Spring 2012

7th Annual 2012

May 5 - 6 amp 12 - 13 bull Noon - 6 pmFREE SELF-GUIDED

Sponsored by

TRIANGLEGREENHOMETOURCOM

Home Tour App

Pick up a Green Home Tour guide at any Triangle Harris Teeter or at these two Kick-off Events

Green Home Tour Kickoff amp Education Session Saturday May 5 1030 am ndash Noon

Briar Chapel Clubhouse in Chapel Hill

Green Home Tour ReceptionSaturday May 5 5 ndash 7 pm

The ClearSense Building (502 Rigsbee Avenue Durham)

Visit our website for details about these two events

wwwTriangleGreenHomeTourcom

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 3: REALTOR® Review Spring 2012

REALTORreg

Review l 1 l Spring 2012

MISSION STATEMENTThe Raleigh Regional Association of REALTORSreg the arearsquos voice of real estate promotes the highest ethical and professional standards and cooperation among its members provides products programs and services to meet the evolving needs of the real estate industry and consumers and serves as a leading advocate of private property rights and community involvementVISION STATEMENTldquoAnticipating and meeting the opportunities and challenges of our industryrdquoRRAR 2012 COMMITTEE CHAIRS Bylaws Asa FlemingBuilding Stacey AnfindsenCommunications amp Public Relations Carol McCormickCommunity Service Frank DeRonjaGovernment Affairs Bill FletcherRPAC Asa FlemingPersonnel John WoodGrievance Autumne Bennett Suzanne Burton Nancy Cashwell Margaret SophieHall of Fame Ed WillerNominating Gary RabonRRAR 2012 COUNCIL CHAIRS Womenrsquos Council Lynn GardinerInternational Council Mike HumphreysTop Producers Council Co-Chairs Shawn Britt and John WoodSmall Brokers Council Chair Brenda CarrollYoung Professionals Network Co-Chairs Autumne Bennett and Aquene HernandezRRAR STAFF DIRECTORYMain Office (919) 654-5400 Fax (919) 654-5401 wwwrrarcomRRAR Company Store (919) 654-7253Executive Vice President Raymond C Larcher Ext 218 raylrrarcom Association Services Director Betsy Ramsey Ext 217 betsyrrrarcomAssociation Services Associate Vicki Buckholtz Ext 216 vickibrrarcomCommunications Director Patricia Gregory Rand Ext 239 patriciarrrarcomCommunications Associate Sandee Washington Ext 238 sandeewrrarcom Education Director Cara Mottershead Ext 211 caramrrarcom Education Associate Sonya Yankoglu Ext 212 sonyayrrarcom Facilities Manager Mary Rachel White Ext 210 maryrachelwrrarcomGovernmental Affairs Director Tara L Robbins Ext 215 taralynlrrarcomInformation Associate Shelia Clark Ext 200 sheliacrrarcomStore Manager Yukari Powers Ext 201 yukariprrarcomTMLS STAFF DIRECTORYVice President of Operations Rachel Wiest Ext 219 rachelwtrianglemlscomTMLS Executive Associate Christy New Ext 220 christyntrianglemlscomCompliance Director Letitia Santos Ext 234 letitiastrianglemlscomCompliance Associate Raina Joyner Ext 242 rainajtrianglemlscomData Distribution Director Carol Hamrick Ext 213 carolhtrianglemlscomData Distribution Associate Bonnie Eaddy Ext 207 bonnieetrianglemlscomMLS Systems Director Kathy Matheson Ext 233 kathymtrianglemlscomMLS Technical Support Associate J Stepp Ext 226 jstrianglemlscomMLSRealist Support Associate Jennifer Horton Ext 227 jenniferhtrianglemlscomTechnical Operations Director Matt Nagy Ext 225 mattntrianglemlscomTraining Development Manager Allan Nielsen Ext 208 allanntrianglemlscomCTCMLS Training Manager Lynne Brid Ext 232 lynnebtrianglemlscomRRARTMLS MEMBERSHIP FINANCE DEPARTMENTMembershipFinance Director Randi Clodfelter Ext 221 randictrianglemlscomFinance Associate Pat Long Ext 222 patltrianglemlscomFinance Associate Jill Pressley Ext 221 JillprrarcomMembership Associate Kelly Hunsucker Ext 209 kellyhtrianglemlscom

spotlight on the president

Stacey Anfindsen Takes the Show on the Road

RRAR President Stacey Anfindsen took his Real Estate Trends Program on the road April 25 when he presented at North Ridge Country Club

Martha Grove Hipskind executive director of the Midtown Raleigh Alliance also spoke regarding growth and plans for the North Hills area

The event was well attended To summarize the presentation Anfindsen said ldquoThe market per-

formed like we wanted it to The numbers showed that We continue to see a decrease in inventory and an increase in sales This should produce an environment for stable house prices with a hope toward increasing house prices in the futurerdquo

If you missed the event be sure to visit wwwrrarcom to see where the real estate market has been for the first quarter of 2012 and where it will go for the rest of the year

Sincerely Stacey Anfindsen

The Right Business Move For The Road Ahead

Westgate

REALTORreg

Review l 3 l Spring 2012

7th Annual 2012

May 5 - 6 amp 12 - 13 bull Noon - 6 pmFREE SELF-GUIDED

Sponsored by

TRIANGLEGREENHOMETOURCOM

Home Tour App

Pick up a Green Home Tour guide at any Triangle Harris Teeter or at these two Kick-off Events

Green Home Tour Kickoff amp Education Session Saturday May 5 1030 am ndash Noon

Briar Chapel Clubhouse in Chapel Hill

Green Home Tour ReceptionSaturday May 5 5 ndash 7 pm

The ClearSense Building (502 Rigsbee Avenue Durham)

Visit our website for details about these two events

wwwTriangleGreenHomeTourcom

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 4: REALTOR® Review Spring 2012

The Right Business Move For The Road Ahead

Westgate

REALTORreg

Review l 3 l Spring 2012

7th Annual 2012

May 5 - 6 amp 12 - 13 bull Noon - 6 pmFREE SELF-GUIDED

Sponsored by

TRIANGLEGREENHOMETOURCOM

Home Tour App

Pick up a Green Home Tour guide at any Triangle Harris Teeter or at these two Kick-off Events

Green Home Tour Kickoff amp Education Session Saturday May 5 1030 am ndash Noon

Briar Chapel Clubhouse in Chapel Hill

Green Home Tour ReceptionSaturday May 5 5 ndash 7 pm

The ClearSense Building (502 Rigsbee Avenue Durham)

Visit our website for details about these two events

wwwTriangleGreenHomeTourcom

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 5: REALTOR® Review Spring 2012

REALTORreg

Review l 3 l Spring 2012

7th Annual 2012

May 5 - 6 amp 12 - 13 bull Noon - 6 pmFREE SELF-GUIDED

Sponsored by

TRIANGLEGREENHOMETOURCOM

Home Tour App

Pick up a Green Home Tour guide at any Triangle Harris Teeter or at these two Kick-off Events

Green Home Tour Kickoff amp Education Session Saturday May 5 1030 am ndash Noon

Briar Chapel Clubhouse in Chapel Hill

Green Home Tour ReceptionSaturday May 5 5 ndash 7 pm

The ClearSense Building (502 Rigsbee Avenue Durham)

Visit our website for details about these two events

wwwTriangleGreenHomeTourcom

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 6: REALTOR® Review Spring 2012

REALTORreg

Review l 4 l Spring 2012

Year in Review

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 7: REALTOR® Review Spring 2012

REALTORreg

Review l 5 l Spring 2012

See YEAR IN REVIEW on page 6

Year in Review

MEMBERSHIP SERVICES Opportunities to Engage and Grow

2011 REALTORreg of the year Phyllis Brookshire

From left to right Jean Hunt and Lynn Gardner

From left to right Diana Braun

Mike Humphreys and Asa Fleming

The 2011 membership calendar was a robust one full of opportunities for networking forums for learning and occasions for recognition and celebration By most accounts the events were well attended enjoyable ndash fun in fact ndash and much appreciated

The grand kick off the year was the annual Inaugural Ball at Cob-blestone Hall downtown Raleigh on Jan 7 Highlights included the inauguration of Raleigh Regional Association of REALTORSreg President Linda Trevor and Board of Directors and presentation of the REALTORreg of The Year award to Phyllis York Brookshire

The annual Professional Standards Committee Training for Directors and Committee members was instructed by Bill Gallagher on Jan 31 Four cases brought before the committee in 2011 led to one arbitration Three ethics proceedings led to mediated agreements

The Top Producers Council was 34 members strong and backed by the support of a variety of sponsors for the year RRAR members were invited to listen to national business coach Ron Rosenberg the guest speaker of the March 14 lunch meeting In all six lunch meet-ings were presented in 2011 The Top Producers also donated to seven community charities

RRARrsquos 2011 speaker series featured experts who raised aware-ness Tax Strategies for the Real Estate Professional was followed by four Successfully Selling HUD Homes presentations a real estate invest-ment seminar and a review of the new short sale guidelines

New Offer to Purchase Due Diligence Contract was a BOSS (Broker Owner Support System) seminar for closing attorneys and mortgage lenders

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 8: REALTOR® Review Spring 2012

REALTORreg

Review l 6 l Spring 2012

continued from page 5

Year in Review

From left to right Linda Trevor Asa Fleming Stacey Anfindsen

Mollie Owen

The annual Raleigh Regional Association of REALTORSreg Char-ity Golf Tournament on May 11 at 12 Oaks Golf Course was a much-anticipated success

RRARrsquos networking groups ndash PMC (Property Management Council) SMB (Small Brokers Council) TICOR (Triangle Inter-national Council of REALTORSreg) WCR (Womenrsquos Council of REAL-TORS) and YPN (Young Profes-sional Network) ndash continued to at-tract new members with engaging events on a monthly or bimonthly basis New members are always welcome

Raleigh Regional Association of REALTORSreg hosted a day and half Strategic Planning Session on Sept 19-20 Brian Larson facil-itated the session along with 17 REALTORSreg and five staff members

On Oct 25 a full house came to hear RRARrsquos Real Estate Trends speakers Mitchell Silver Raleigh planning director Dr Michael Walden North Carolina State University economist and RRAR 2011 President-elect Stacey Anfindsen who is a local real

From left to right Ed Willer Larry D Kingley

HA (Speck) Underwood III Jena Hunt and

John (Lanse) Houston

2011 RRAR President Linda Trevor

estate analyst

Adding to the holiday festivities was the annual RRAR Awards Ceremony and Christmas Party Dec 8 It was an oppor-tunity to meet the 2011 officers directors and committees chairs and congratulate members for outstanding service The 2011 Emeritus Award winners were Thomas Cochrane Lanse Hous-ton Jean Hunt Larry Kingsley Gordon Tefft Speck Under-wood and Ed Willer The 2011 Hall of Fame Award recipients were Burks Crumpler Gilliam Kittrell and Myra Zollinger

The Professional Standards Committeersquos annual Training for Directors and Committee members was instructed by Vicki Ferneyhough on Feb 4 Three cases brought before the com-mittee led to one arbitration and two ethics proceedings

Is in its 15th year the RRAR Company Store continued to serve members in outstanding ways

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 9: REALTOR® Review Spring 2012

REALTORreg

Review l 7 l Spring 2012

2011 RRAR Board of Directors

For a full list of board members please refer to table of contents page

2011 Leadership Academy grads Kris Kiegiel Lee Goldstein and Rita Perry engage with their instructor Tom Martin

Pictured from left are Brenda Carroll Stuart Deibel Mike Humphreys

John Wood and Autumne BennettLEADERSHIP ACADEMY Class of 2011

Every year the Triangle REALTORreg Leadership Academy starts with an opening dinner

Leadership Is a Constant EndeavorRaleigh Regional Association of REALTORSreg President-Elect Asa

Fleming describes the benefits of graduating from the Triangle REALTORreg Leadership Academy

ldquoWhen I realized the Raleigh Regional Association of REALTORSreg was offering the Triangle REALTORreg Leadership Academy I immediately

See YEAR IN REVIEW on page 8

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 10: REALTOR® Review Spring 2012

REALTORreg

Review l 8 l Spring 2012

applied and thankfully was ac-cepted I am so grateful to have been a graduate of the inaugural class of 2008 I have absolutely benefited from being in the acad-emy as I have been fortunate to be a part of the leadership here at RRAR I entered my name to join the board of directors for 2010 and am now honored to be 2012 president-elect

ldquoTRLA has helped me both personally and professionally My favorite part of the leadership training was the communication styles module which sharpened my communication skills by en-hancing the way I relate to others I truly enjoyed the environment where I could engage with lead-ers from various backgrounds to share best practices and expe-riences Also I really loved the faculty and the classes were

interesting and very educational ldquoI have consistently volunteered

to be an associate dean since I graduated from the inaugural class in 2008 and was hon-ored to be the dean for the 2011 class Participating as an associ-ate dean allowed me to constantly refresh the skills I learned and keep a focus on leadership de-velopment which is a continual endeavor

ldquoI have always felt that the leadership academy is one of the nice benefits that RRAR provides for its members and whether you are interested in leadership at RRAR or in your community you will definitely raise your aware-ness as a leader by entering the academy A heartfelt thank you to the leader who brainstormed this idea and made sure it was implementedrdquo

continued from page 7

Year in Review

James Barnes (right) of NAI Carolantic Realty Inc accepts the 2011 Commercial REALTORreg of the Year Award presented

by Smedes York of York Properties the 2011 winner

TCAR PRESENTS FRONTIER AWARDSJames Barnes Wins Top Commercial REALTORreg Award

The seventh annual Triangle Commercial Association of REALTORSreg awards ceremony at the Carolina Country Club in Raleigh in March honored the top commercial real estate brokers for their transaction volume as well as leadership in the association the industry and the community

The evening included presentation of the Lifetime Million Dollar Club Awards and Frontier Awards recognizing Commercial REALTORreg of the Year Development of the Year and the Presidentrsquos Circle Award

James M Barnes SIOR president of NAI Carolantic Realty Inc was named Commercial REALTORreg of the Year the most presti-gious of the Triangle Commercial Association of REALTORSreg (TCAR) Frontier Awards

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 11: REALTOR® Review Spring 2012

REALTORreg

Review l 9 l Spring 2012

ldquoThe Frontier Awards are an opportunity to highlight the tire-less dedication of an amazing group of commercial real estate professionals who continue to help shape the Trianglersquos busi-ness communityrdquo says Kerry Saunders TCAR president ldquoIt is wonderful to see so many peers join together in celebration of their successrdquo

Development of the Year was awarded to Park West Village in Morrisville and the Presidentrsquos Circle Award went to TCAR Past President George York of York Properties W Clark Womack of Commercial Associates was presented The Busy Broker Award Cady Thomas director of Reg-ulatory Affairs for North Carolina Association of REALTORSreg won the William P Eyerman Award The Community Leader Award went to Builders of Hope Other Frontier Awards included the Trail Blazer Awards for small firms Sales Transaction of the Year and Lease Transaction of the Year

Every year nominations are sub-mitted to a panel of past presidentrsquos and previous commercial REAL-

TORSreg of the Year who select recipients based on qualifications that have been determined by the group

Another evening highlight is induction into the TCAR Million Dollar Clubs representing the five specialties in the commercial industry sales land sales office leasing retail leasing and indus-trial leasing

This is the second year TCAR inducted brokers into the Lifetime Achievement Club Those who won Million Dollar Club Awards in five out of the last seven years were eligible The Lifetime Mil-lion Dollar Inductees were Hunt Wyche W Clark Womack Tad Thornhill Dee Creech Osborne and Bret Muller

The awards ceremony keynote speaker was Ron Francis former Carolina Hurricanes captain and current director of hockey opera-tions for the franchise

Congratulations 2012 Frontier Awards WinnersREALTORreg of the Year

James M Barnes SIOR NAI Carolantic Realty Inc

See YEAR IN REVIEW on page 10

From left to right John Pace Jolie Kim Wendy Simmons Mollie Owen Theresa Clark Robert Cohen Marshall Gay Ann Hughes Bob McKeel

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 12: REALTOR® Review Spring 2012

REALTORreg

Review l 10 l Spring 2012

continued from page 9

Year in Review Presidentrsquos Circle AwardGeorge S York York Properties

Trailblazer AwardsJoni Barnes Dilweg Commercial E Michael Kornegay Commercial AssociatesW Clark Womack Commercial Associates

Rising Star AwardJustin M Good Cassidy Turley

Busy Broker AwardW Clark Womack Commercial Associates

Development of the YearPark West Village

Community Leader AwardBuilders of Hope

William P Eyerman AwardCady Thomas Director of Regulatory Affairs NCAR

Lease Transaction of the YearLynne C Worth CPM York Properties

Sale Transaction of the YearDavid Finger Cassidy Turley

Lifetime Million Dollar Of-fice Leasing Club

Tim Capps Tri Properties 2005-2011Bret Muller Capital Associates 2006-2011

Lifetime Million Dollar Industrial Leasing Club

E Michael Kornegay Commer-cial Associates 2007-2011W Michael Lewis The Lewis GroupCORFAC International 2007-2011Chris Norvell while at Cassidy Turley 2006-2010Dee Creech Osborne SIOR

NAI Carolantic Realty Inc 2005-2011Tad Thornhill York Properties 2006-2011W Clark Womack Commer-cial Associates 2007-2011Hunt Wyche Commercial Associates 2007-2011

Lifetime Million Dollar Retail Leasing Club

David Stowe Hunter and Associates 2006-2011Lynne Worth York Properties 2006-2011

Million Dollar Sales ClubEdward B Brown III CCIM SIOR NAI Carolantic Realty IncCurteis Calhoun Grubb amp Ellis|Thomas Linderman GrahamDavid Finger Cassidy TurleyJustin M Good Cassidy TurleyScott Hadley NAI Carolantic Realty IncW Michael Lewis CCIM SIOR The Lewis Group CORFAC InternationalJohn Linderman Jr SIOR Grubb amp Ellis|Thomas Linder-man GrahamJim McMillan Grubb amp Ellis| Thomas Linderman GrahamMarlene Spritzer CCIM Cresa RaleighMichael Wright Coldwell Banker Commercial TradeMark Properties Inc

Million Dollar Land Sales Club

Chester Allen CCIM Grubb amp Ellis|Thomas Linderman GrahamJames I Anthony Jr Colliers InternationalBarry Bowling CCIM CBRE|Raleigh

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 13: REALTOR® Review Spring 2012

REALTORreg

Review l 11 l Spring 2012

Gene Cowell York PropertiesJustin M Good Cassidy TurleyW Kyle Greer NAI Carolantic Realty IncScott W Hadley NAI Carolan-tic Realty IncTara Kreider Coldwell Banker Commercial TradeMark Prop-erties IncLarry L Lakins II Colliers InternationalPeter Pace York PropertiesE Stephen Stroud SIOR NAI Carolantic Realty IncWilliam White White Oak Commercial Inc

Million Dollar Office Leasing Club

William A Allen IV SIOR Grubb amp Ellis|Thomas Linder-man GrahamRobin R Anders SIOR NAI Carolantic Realty IncJames M Barnes SIOR NAI Carolantic Realty IncTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncJanet Clayton CCIM Grubb amp Ellis|Thomas Linderman GrahamLee Clyburn SIOR Grubb amp Ellis|Thomas Linderman GrahamFred Dickens Coldwell Banker Commercial TradeMark Properties IncHillman Duncan Cassidy TurleyRyan M Gaylord Tri Properties IncDennis D Hurley SIOR Cassidy TurleyJake Jones Grubb amp Ellis|Thomas Linderman Graham

Malcolm Lewis Coldwell Banker Commercial TradeMark Properties IncTerry L Mikels Mikels amp Jones Properties IncBret D Muller Capital AssociatesTucker R Shade Tri Properties IncArnold J Siegmund Grubb amp Ellis|Thomas Linderman GrahamJohn Clay Stober Tri Properties IncMichael Vulpis Grubb amp Ellis|Thomas Linderman GrahamMatthew Winters Grubb amp Ellis|Thomas Linderman Graham

Million Dollar Industrial Leasing Club

Edward B Brown III CCIM SIOR NAI Carolantic Realty IncAmy Bush York PropertiesTimothy M Capps Tri Properties IncGregory A Capps Tri Properties IncBenjamin B Everett III Grubb amp Ellis|Thomas Linderman GrahamJohn Hibbits NAI Carolantic Realty IncS Lee Holder Colliers InternationalMatt Honeycutt Coldwell Banker Commercial TradeMark Properties IncJohn H Kerr IV York PropertiesE Michael Kornegay Commer-cial AssociatesLarry L Lakins II Colliers InternationalW Michael Lewis CCIM SIOR The Lewis Group LLC CORFAC International

Jesse ldquoButchrdquo Miller CBRE|Raleigh

Aldene ldquoDeerdquo Creech Osborne SIOR NAI Carolantic Realty Inc

Jacob Plotkin CCIM NAI Carolantic Realty Inc

Gregory J Sanchez SIOR Tri Properties Inc

John Clay Stober Tri Properties Inc

George ldquoTadrdquo Thornhill York Properties

Patrick Woodruff Tri Properties Inc

W Clark Womack Jr Commercial Associates

Hunt Wyche III Commercial Associates

Million Dollar Retail Leasing Club

Stephen A Brown Kane Realty Corp

Joaquin D Canals NAI Carolantic Realty Inc

Christina L Coffey Hunter amp Associates

Wendi Wood Howell Kane Realty Corp

John A Koonce York Properties

Mary A Lobdell Coldwell Banker Commercial TradeMark Properties Inc

Mary Ann M Peterson Hunter amp Associates

David H Stowe Jr Hunter amp Associates

Henry Ward York Properties

Lynne C Worth CPM York Properties

See YEAR IN REVIEW on page 12

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 14: REALTOR® Review Spring 2012

REALTORreg

Review l 12 l Spring 2012

continued from page 11

Year in Review

Marshall Gay and Rob Cohen

From left to right John Pace Mollie Owen

and Marshall Gay

COMMUNITY SERVICE2011 A Meaningful YearBY VICKI BUCKHOLZ

The REALTORreg Foundation of the Triangle (RFT) is the philanthropic arm of the Raleigh Regional Association of REALTORSreg With the mis-sion of ldquoImproving Homes Improving Livesrdquo the foundation identifies and supports initiatives that enhance the quality of life throughout the community The Community Service Committee (CSC) and Housing Opportunity Committee volunteers are the ldquoboots on the groundrdquo for the RFT and conduct their efforts in support of this mission

RFT by the Numbers in 2011hellip

Countless Joy smiles and hope shared with each other and Triangle neighbors in need

$27724 Value of in-kind donations from our members (eg Angel Tree gifts USO items diapers etc)

$26049 Cash donations to service projectscharitable agencies including $7000 in scholarships

646 Number of hours logged by CSC volunteers equivalent to 81 eight-hour days

365 Number of days a year we can make a difference by working together

100 Percentage of your donations to RFT used directly for helping others

60 Members of Community Service Committee for 2012 and growing

21 Projects in 2011

7 Community Service Scholarships awarded to local high school students

1 Number of volunteers it takes to impact someonersquos life

Join us today Visit wwwRealtorFoundationoftheTriangleorghelp

ldquoWe appreciate all the REALTORSreg who made this park possible for our children and our community It is now an important part of our daily lives a safe beautiful place where the community can come together and where our children can have fun and growrdquo ndash A mom whose children play at Eastgate Park Playground

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 15: REALTOR® Review Spring 2012

REALTORreg

Review l 13 l Spring 2012

Operation School Bell Margaret Cohen with a vehicle full of clothing packages for children 2011

Zach Schabot ldquoDines Outrdquo with his daughter

Bob McKeel and Wendy Simmons

RFT helped refurbish a communi-ty playground at Eastgate Park in Raleigh with monetary donations in 2010 and 120 hours of vol-unteer hours in 2011 dedicated to planting building equipment pouring footers and more Now in addition to being a safer place for children the playground is an attractive amenity for the Quail Hollow Road community For its contributions RFT won the Fred Fletcher Outstanding Financial Contributor Award

The Green MailboxhellipBy the middle of last summer

the shock from the devastation wrought by the April 16 2011 tornados that tore through south-ern Wake County had eased somewhat Home and business owners were in the throes of pick-ing up the pieces

RFTrsquos cash donation to the Salvation Army was used to pro-vide temporary housing for four families Ten volunteers helped one overwhelmed Holly Springs homeowner during a day of clean up which provided hope in addition to relief Part of his home had been deemed unin-

habitable pending repairs and was still open to the elements three months after the tornado One volunteer decided to give his old and rusty mailbox a fresh coat of green paint

The homeowner whose year had been dominated by the death of his wife and mother and made worse by the losses from the hur-ricane was quite touched by this small restorative act He asked to hug the volunteer and told her that the RFT volunteers were ldquoall angels to himrdquo

An invitation to ldquoTeerdquohellipFor the first time net pro-

ceeds from the 2011 RRAR An-nual Golf Tournament benefited RFT The fun outing at 12 Oaks Golf Club raised $3100 for the foundation

Donrsquot miss this yearrsquos event Monday June 25 at Devilrsquos Ridge Gold Club in Holly Springs It will be an opportunity to garner bragging rights for a year win fantastic prizes and take home lots of warm fuzzy feelings for helping the foundation

See YEAR IN REVIEW on page 14

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 16: REALTOR® Review Spring 2012

REALTORreg

Review l 14 l Spring 2012

continued from page 13

Year in Review Peanuts and Cracker Jackhellip

Imagine watching a baseball game with no ldquothree strikes and yoursquore outrdquo rule a game where every batter scores a home run and everyone cheers for every-one and no one can wipe the smile off their face unless itrsquos to wipe away a tear or two from the unbelievable sweetness of it all

Now you know how it feels to volunteer at a Miracle League baseball night Sixteen volunteers acted as buddies for disabled children as they rounded the bases on April 15 2011 A donation of $1000 also was made to the Miracle League of the Trianglereg

This yearrsquos baseball night is Friday May 11

A Simple Math EquationhellipA total of 102 hours of volun-

teer time + cereal and snacks = lots of happy bright children Vol-unteers provided tutoring break-fast items and snacks to elemen-tary students at Hope Elementary School in Raleigh whose motto is ldquoChanging the world one child at a timerdquo

Food for the HungryhellipThere were several hunger initia-

tives last year A $500 donation was made to Shepherdrsquos Table Soup Kitchen and 19 volunteers worked on two different dates serving hundreds of guests A $500 donation was made to Church World Services in sup-port of the CROP Walk Eight volunteers worked at Mix 1015 Backpack Buddies Food Drives at Cary Towne Center and Crab-tree Valley Mall accepting food and monetary donations in sup-port of the Interfaith Food Shuttle (IFFS) In addition a donation of $59235 was made to the IFFS

Reaching Out to the Outer Bankshellip

A total of $1365 was donat-ed to the Outer Banks Interfaith Community Outreach Donations of cleaning products and other items helped in the wake of the hurricane Irene

Clothes and Shoes for Childrenhellip

A $1000 donation to the Tri-angle Operation School Bell an Assistance League of Raleigh project provided bags of clothing and shoes for elementary school children whose families have fi-nancial needs Thirteen volunteers stuffed bags with jeans shirts socks underwear hooded sweat-shirts scarves and hats

Dining for Angels a Heavenly Ideahellip

As they have done for more than a decade RRAR members generously adopted angels last year (800 of them) bringing holiday joy to hundreds of abused neglected or abandoned

Left RRAR Executive Vice President Ray Larcher and Bill Smith

Bottom Lisa Jeffries Dawn Benengen Shruti Desai Wendy Simmons

Top Sally Miller Steve Jeffries Connie Coriale Liz Knight Bob McKeel

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 17: REALTOR® Review Spring 2012

REALTORreg

Review l 15 l Spring 2012

children The children helped are in the Wake County Child Protec-tive Services program Without these donations they would go without at the holidays

And who knew that eating dinner at a favorite local restau-rant also could help to ensure that these children would receive gifts and know that someone cared about their plight REALTORSreg

who dined at one of 10 partner restaurants during the annual REALTORSreg Dine Out last Oc-tober did just that The restau-rants returned a percentage of their sales from the event to the Angel Tree Project raising more than $2200 A total of $3000 was donated to Friends of Wake County Guardian ad Litem

The Dine Out for Angels event is scheduled for September 18 and 20 2012

Housing Opportunity Ramps Uphellip

The Housing Opportunity Com-mittee donated $5000 to the Salvation Army

AndhellipAn estimated $1224 worth of

diapers and wipes were donated (2000 diapers800 wipes) to the St Saviourrsquos Center Healthy

Baby Programrsquos Diaper Train initiative The 2012 Diaper Drive is April 30-May 4 More information and drop-off locations can be found on the RFT website

A total of $500 was given to Heritage High School for the School of the Future Design Team

Seven $1000 scholarships were awarded to local high school seniors in recognition of their community service and aca-demic accomplishments

New RFT Website RFT has big plans and goals for 2012 and a brand new website wwwRealtorFoundationoftheTriangleorg

Visit the site to learn about up-coming projects get involved or make a donation RFT is a 501(c)(3) entity Donations can be made by phone or mail or simply by clicking on the ldquoDONATE NOWrdquo button Fully 100 percent of do-nations are used to help improve homes and lives in the Triangle where we all work and live

This is your foundation and just one more way that REALTORSreg ldquoImprove Homes and Improve Livesrdquo

TRIANGLE MLS INCExpanding on Service Enhancements

The Triangle Multiple Listing Service (TMLS) released a new version of Realistreg for public record searches within the MLS system The new

See YEAR IN REVIEW on page 16

Triangle MLS 2011 Tech Fair A Success

From left to right Jordan Lee John Pace and

Greg DeWitt

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 18: REALTOR® Review Spring 2012

REALTORreg

Review l 16 l Spring 2012

continued from page 15

Year in Review

Market Overview Key market metrics for the current month and year-to-date figures

Key Metrics Historical Sparklines 12-2010 12-2011 + ndash YTD 2010 YTD 2011 + ndash

19665 - 49

111 128

$185550 $185000

1513 1521

Days on Market Until Sale

Median Sales Price

+ 05 20679

New Listings

Pending Sales

Closed Sales

- 180

1145 1391 + 215 20505 19762 - 36

377112134 1797 - 158 45983

+ 152 105 127 + 210

- 24- 03 $189500 $185000

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

957 - 04Percent of List Price Received 972 957 - 15 972

181

16657

191 + 72

--

$228893 $222960 - 26Average Sales Price

Percent of OriginalList Price Received

$227666

928

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 2

- 04- 10 923 920

Months Supplyof Homes for Sale

$222083 - 25

919

Housing Affordability Index

Inventory of Homes for Sale

97

191 + 53

- 217

- 174

13036

80

178

--

-- --

--

--

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

12-2008 12-2009 12-2010 12-2011

version of Realist was integrated with the MLS system to provide TMLS subscribers with property-centric data industry-leading reports multi-county search ca-pability and a customizable dashboard

To increase open house adver-tising the data feeds to REALTORcomreg and third-party channels (Trulia Zillow Homefinder etc) were enhanced to include open house information on the MLS system TMLS encourages sub-scribers to add all of their open house data into the MLS system

to take full advantage of this new service

Data fields were added to the MLS system to accommodate the new North Carolina Association of REALTORSreg recommended list-ing contract

TMLS produced a monthly mar-ket statistics video program to inform subscribers of the trends in the local residential real estate market These videos review the market indicators for the previous month and encourage subscrib-ers to use all of the market trend

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 19: REALTOR® Review Spring 2012

REALTORreg

Review l 17 l Spring 2012

Annual Review Historical look at key market metrics for the overall region

All data provided by Triangle Multiple Listing Service Inc Powered by 10K Research and Marketing | Click for Cover Page | 14

34131

24844 22113 20679 19665

2007 2008 2009 2010 2011

Closed Sales

78 91

101 105

127

2007 2008 2009 2010 2011

Days On Market

$190000 $190000 $182000 $189500 $185000

2007 2008 2009 2010 2011

Median Sales Price

973 958 928 923 920

2007 2008 2009 2010 2011

Percent of Original List Price Received

-272 -110 -65 -49 +158 +108 +38 +210

00 -42 +41 -24 -15 -32 -05 -04

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

reports on the TMLS website at wwwTriangleMLScom when work-ing with home buyers and sellers

TMLS hosted the MLS Refresh event which provided subscrib-ers with the opportunity to attend training sessions to learn tips and tricks about the TEMPO system to find out how to take advan-tage of the new Realist system and to explore the use of tablets or smartphones to enhance their real estate business A ListHub representative was present to in-form subscribers about increased advertising exposure for their

listings using the ListHub listing syndication service

TMLS and Raleigh Regional As-sociation of REALTORSreg hosted the 2011 Technology Fair and Trade Show Attendees were able to visit with 25 vendors rep-resenting an array of real estate products and services Panels of REALTORSreg discussed how they use technology more effi-ciently and manage their real estate businesses and assist their clients

See YEAR IN REVIEW on page 18

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 20: REALTOR® Review Spring 2012

REALTORreg

Review l 18 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 4790 4205 - 122 11618 10543 - 93

Closed Sales 1614 1794 + 112 3863 4445 + 151

Median Sales Price $182000 $185000 + 16 $180000 $179500 - 03

Average Sales Price $212515 $218079 + 26 $217674 $211405 - 29

Total Dollar Volume (in millions) $3426 $3906 + 140 $8397 $9372 + 116

Percent of Original List Price Received 916 927 + 12 914 922 + 08

Percent of List Price Received 959 962 + 03 959 959 - 00

Days on Market Until Sale 131 135 + 29 127 133 + 51

Inventory of Homes for Sale 19008 13714 - 279 -- -- --

Months Supply of Inventory 112 81 - 274 -- -- --

- 122 + 112 + 16Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceEntire Triangle Region

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Entire Triangle Region

All MLS

- 8

- 6

- 4

- 2

0

+ 2

+ 4

+ 6

+ 8

+ 10

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

11618

3863

10543

4445

New Listings Closed Sales+ 151- 93

4790

1614

4205

1794

New Listings Closed Sales+ 112- 122

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 21: REALTOR® Review Spring 2012

REALTORreg

Review l 19 l Spring 2012

A RESEARCH TOOL PROVIDED BY TRIANGLE MLS

2011 2012 + ndash 2011 2012 + ndash

New Listings 2422 2149 - 113 5883 5345 - 91

Closed Sales 887 1003 + 131 2025 2440 + 205

Median Sales Price $201000 $209495 + 42 $200769 $204990 + 21

Average Sales Price $238513 $242595 + 17 $240046 $237823 - 09

Total Dollar Volume (in millions) $2116 $2431 + 149 $4861 $5799 + 193

Percent of Original List Price Received 926 939 + 14 923 932 + 11

Percent of List Price Received 966 970 + 04 965 967 + 02

Days on Market Until Sale 124 129 + 42 121 127 + 50

Inventory of Homes for Sale 9051 6049 - 332 -- -- --

Months Supply of Inventory 100 66 - 342 -- -- --

- 113 + 131 + 42Change in

New ListingsChange in

Closed SalesChange in

Median Sales PriceWake County

Local Market Update ndash March 2012

Does not account for seller concessions | Activity for one month can sometimes look extreme due to small sample size

March Year to Date

Year to Date 2011 2012March 2011 2012

Each dot represents the change in median sales price from the prior year using a 6-month weighted average This means that each of the 6 months used in a dot are proportioned according to their share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

Wake County

All MLS

- 10

- 5

0

+ 5

+ 10

+ 15

1-2008 7-2008 1-2009 7-2009 1-2010 7-2010 1-2011 7-2011 1-2012

Change in Median Sales Price from Prior Year (6-Month Average) b

a

5883

2025

5345

2440

New Listings Closed Sales+ 205- 91

2422

887

2149

1003

New Listings Closed Sales+ 131- 113

share of sales during that period | Current as of April 10 2012 All data from Triangle Multiple Listing Service Inc | Powered by 10K Research and Marketing

For further information regarding TMLS Market Trends and Analysis please visit wwwTriangleMLScom

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 22: REALTOR® Review Spring 2012

REALTORreg

Review l 20 l Spring 2012

BY REED FOUNTAIN

It takes considerable knowledge and effort to ob-tain a brokerrsquos license and thereafter build and maintain a successful business That business is built upon relationships that are based on the foundation of your reputation

While it takes dedication to maintain your repu-tation as a professional it can all be lost by one mistake Your reputation and your business can be placed in jeopardy by no more than a lapse of judg-ment or a misunderstanding of the applicable laws and rules You may even find yourself the subject of an unwanted inquiry by the North Carolina Real Estate Commission or the possibility of a lawsuit

The following are some common mistakes brokers in charge should be careful to avoid

1 Assuming your bookkeeper will understand and follow the rules re-

garding trust account records That is a gamble that some brokers have taken not fully appreciating the risk until an audit occurs

Having an audit under way while simultaneously learning that your bookkeeper failed to maintain the required bank records is frightening Learning that bookkeeper has commingled funds and lacks the re-cords to be sure where the funds originated and who is the owner of the funds is even more dangerous

Such misplaced trust is likely to lead to the disci-pline of a broker in charge by the North Carolina Real Estate Commission and possibly a lawsuit from an angry client

This pitfall can be avoided by being vigilant in your monitoring of your trust account practices and when in doubt referring to the Trust Account Guidelines and Trust Account Tutorial available on the website of the North Carolina Real Estate Commission Visit wwwncrecstatencus

2 Failing to pay attention to changes in forms By now most are aware that there

have been changes to the Residential Property Dis-closure Statement Forms required by statute These new forms are to be provided to prospective buyers

Maintain a Solid Foundation of Ethics and Awareness

legal perspective

beginning Jan 1 2012 However there are already further possible changes to the new forms coming

At its April 4 meeting the North Carolina Real Es-tate Commission approved proposed amendments that if approved by the North Carolina Rules Review Commission would become effective Jan 1 2013 You will want to keep an eye on these develop-ments and be sure you are using updated forms and avoiding claims that your seller failed to disclose required information or you are accused of a misrepresentation

The bigger point to remember is that forms and rules do change and a failure to pay attention can cost you and your clients Networking with fellow professionals and keeping current with your review of the bulletin published by the North Carolina Real Estate Commission will help you avoid becoming out of date

3 Stretching the truth to make a sale With the possibility of a sale for a desper-

ate seller hanging in the balance some brokers have been tempted to make representations that were less than accurate

Such statements might be in the affirmative such as repairs to a roof have been made Other times there is a temptation to make misrepresentations as to important facts such as the existence of a drain-age issue

Often these statements or omissions are made in the context of the pressure to finalize a deal However such a short-sighted act can lead to lawsuits against the seller and the agent In addition misrepresenta-tions are cause for discipline by the North Carolina Real Estate Commission

The key to avoiding this problem is remembering that no sale is worth the loss of your reputation

Reed Fountain is a shareholder with Young Moore and Henderson PA who has handled matters be-fore the North Carolina Real Estate Commission He also is counsel to the Raleigh Regional Association of REALTORSreg

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 23: REALTOR® Review Spring 2012

REALTORreg

Review l 21 l Spring 2012

Fannie Freddie Accelerating Short SalesLoan Servicers Must Make Decision in 30 Days ndash Unless They Need 60

BY INMAN NEWSreg

Fannie Mae and Freddie Mac will require loan servicers who need more than 30 days to make a decision on a short-sale offer to provide weekly status updates and give a thumbs-up or thumbs-down no later than 60 days after receiving an offer

to obtain a broker price opinion or approval from a private mort-gage insurer before accepting a short-sale offer or approving a Home Affordable Foreclosures Alternatives (HAFA) borrower re-sponse package (BRP)

If a loan servicer makes a counter offer the borrower is expected to respond within five business days The servicer must then respond within 10 business days of receiving the borrowerrsquos response

Freddie Mac which completed 45623 short sales last year said the new requirements are the lat-est step to comply with direction from the FHFA to set consistent servicing and delinquency man-agement requirements

ldquoShort sales are more complex than routine home sales since they may involve multiple parties and long-distance negotiatingrdquo said Tracy Mooney Freddie Mac senior vice president single-family servicing and REO in a statement ldquoFreddie Macrsquos new timelines are intended to help make the decision process more transparent and timely for short sales under the Obama adminis-trationrsquos HAFA program or Fred-die Macrsquos traditional short-sale optionrdquo

On April 10 Bank of America announced its decision to reduce decision times on short-sale offers to no more than 20 days down from 45 days or longer If offers fall through agents have five days instead of 14 days to submit a backup offer

Click here to send an e-mail to Inman News or write a letter to the editor by click-ing here Copyright 2012 Inman News

The new short-sale timelines will take effect in June as the first step in a broader effort to ldquodevelop enhanced and aligned strategies for facilitating short sales deeds-in-lieu and deeds-for-lease in or-der to help more homeowners avoid foreclosurerdquo

In announcing the new time-lines Fannie and Freddie regula-tor the Federal Housing Finance Agency (FHFA) said it expects ad-ditional changes to be in place by the end of the year Those changes will address borrower eligibility and evaluation docu-mentation simplification property

valuation fraud mitigation pay-ments to subordinate lien holders and mortgage insurance

Freddie Mac issued more specif-ics on its new short-sale timeline which applies not only to offers on properties in Freddie Macrsquos traditional short-sale program but to requests from borrowers to be considered for a short sale or deed-in-lieu-of foreclosure under the Home Affordable Foreclo-sures Alternatives program

Although Freddie Mac expects loan servicers to make a decision within 30 days it recognizes that servicers may need more time

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 24: REALTOR® Review Spring 2012

REALTORreg

Review l 22 l Spring 2012

7 Cool Apps For Real Estate AgentsChange The Way You Post Videos Dig-itize Contacts And Location-Share

BY BERNICE ROSSA popular pastime among smart-

phone and tablet users is to share the apps they love Perhaps you will find some of your favorites in the list below or fall in love with an app you havenrsquot seen before and thatrsquos a good fit for your business

Most smartphone and tablet us-ers have quite a few apps on their devices but use only a handful Here are seven cool apps that can help your business1 Camera Plus (Android

i-Phone iPad)At 99 cents this app makes

your photos look as if they were shot by a pro It goes way beyond what programs like iPhoto pro-vide Camera Plus is amazingly simple to use You can create dozens of special effects such as putting a blue or yellow filter on the photo creating custom borders

watermarking the photo itself or adding comments all with just a tap of your finger

With more than 7 million apps sold Camera Plus was named one of the top 50 apps for 2011 by Time magazine as well as voted the best photography app by the ldquoBest App Ever Awardsrdquo2 CardMunch (available

for iPhone with Android app coming soon)

Business cards are a fact of life and can be a real nuisance to en-ter into your computer LinkedIn has created an app called ldquoCard-Munchrdquo that not only scans your business cards and enters them into a database it works with your LinkedIn profile as well

Once you scan the card with your phone and the card is uploaded ldquoLinkedIn will map

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 25: REALTOR® Review Spring 2012

REALTORreg

Review l 23 l Spring 2012

the information with the contactrsquos LinkedIn profile and augment it with photos common connec-tions past work experience and education It makes it a lot easier to match a face to a name and the number of cards scanned saved workers an estimated four tons of card stock that would have otherwise weighed down their pocketsrdquo3 Glympse ldquoShare Your

Whererdquo (Android BlackBerry iPhone Windows Phone 7)

Have you ever been late for a meeting or had trouble finding the restaurant where you were meet-ing your new client Glympse lets you share your exact location in real time with whomever you want

You can send your Glympse to your clientrsquos mobile device as well as to his Twitter and Facebook ac-counts Glympse calculates your exact location and broadcasts it to your client or friends It also calculates your speed and your estimated arrival time 4 GroupMe (Android

BlackBerry iPhone iPad)Rather than running the risk of

going over your data planrsquos text messaging limits therersquos a great app called GroupMe thatrsquos now part of the Skype family

GroupMe allows you to turn your phone into a private chat room When you send a mes-sage everyone in the chat room receives it GroupMe also allows photo sharing Best of all therersquos no charge for this service 5 iScape and HardScape

apps (iPad)While virtually staging the inte-

riors of homes has been around for a couple of years the iScape family of apps lets you stage the

landscaping and the hardscapes on your less-than-lovely listings

Furthermore iScape is perfect for people who are considering doing major exterior changes to a property Itrsquos a great way to see what you will be getting be-fore paying thousands of dollars in fees

6 Kik (Android BlackBerry iPhone iPad Symbian Windows Phone 7)

Kik is another app that allows you to conduct real-time conver-sations much like online chat You can see when messages are delivered and read which is great when you need to reach cli-ents with time-sensitive messages

Additional benefits of Kik in-clude the ability to share photos Furthermore Kik works on most phones so this is a particularly good app for your clients who may not have an Android phone or iPhone

7 Vidly ldquoThe Universal Video URLrdquo (Android Black-Berry iPhone iPad)

While shooting video with your phone is pretty sim-ple posting it online is an-other issue Vidly lets you upload your video once

When a user clicks on your video Vidly automatically matches your video to fit the userrsquos video player No more wasting time trying to save your video into multiple for-mats so it will play on most devices Vidly

also generates a shortened URL so you can post a link to your video virtually anywhere

While Vidly doesnrsquot charge for five or fewer videos per month there is a storage and a delivery charge Unless yoursquore shooting a lot of video or have a very high-traffic video these fees are mini-mal Best of all you donrsquot have to figure out how to get your videos posted in a format that will work on all computers

The one challenge with all the thousands of apps out there is locating the apps that will work for you If you get in the habit of trying a new app once or twice a month you can easily spot which apps you want to keep and which ones to delete

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 26: REALTOR® Review Spring 2012

Raaed Al Haddad Weichert Realtors Welcome Home

Dawn F Anderson Howard Perry amp Walston Realtor

Eric Anderson Jr Prudential Penfed Realty

Nogui Aramburo Linda Craft amp Team Realtors

June M Arnold Goodsell Realty IncLiliana Arrazola Coastal Credit Union

Amir Aziz Dream Living RealtyBryce M Barker Prudential York Simpson Underwood Realty

Jennifer C Bartolac Fonville MoriseyPreston Sales Office

Christopher Blount AES LendingLori Boyle PCS Homes Realty LLC Thomas E Brearley Howard Perry amp Walston Realtor

Jane Bristol Prudential York Simpson Underwood Realty

Doreen Broder Keller WilliamsMisty Brown Bailey Wright RealtyAbimael Carattini Carattini Realty Inc

Ginger Carnes Massengale Howard Perry amp Walston Realtor

Brooke W Cashion Allen Tate Co Inc

Frederico L Castelloes Howard Perry amp Walston Realtor

Marianne Ceccarini Keller WilliamsPatricia A Moore-Dade The PC Group LLC

Leigh Anne P Chong Allen Tate Co Inc

Yu Pei Chooi Allen Tate CoCary-Searstone

Heather M Clifton Fonville MoriseyLochmere Sales Office

Laura Hill Cobb Champion Realty Inc

Diana K Conn Kirkland AppraisalsCarolyn Cotton Keller Williams Preferred

Marcia A Crader Coldwell Banker Advantage

Chambrea M Daniels Keller Williams Preferred

Walter K Davis Prudential York Simpson Underwood Realty

Greg DeWitt Red Door Co Mary Lou Dingman Regan amp CoNgan Kim Do Coldwell Banker Advantage

Michael B Doninger Raleigh Cary Realty Inc

Susan K Doria Fonville MoriseyStonehenge Sales Office

Sara E Duyck Fonville MoriseyInside the Beltline Office

Patrick M Ednie Fonville MoriseyStonehenge Sales Office

Kimberly A Edwards Howard Perry amp Walston Realtor

Colleen B Ellis Lisa Ellis and CoHan Ching Fang Northside Realty Inc

Melissa Fosbury Coldwell Banker Advantage

Gerald A Gabriel Keller WilliamsTia Gardner Howard Perry amp Walston Realtor

Christine M Garver Standard Pacific Carolinas LLC

Dana K Gross Fonville MoriseyFalls Sales Office

Roger Elliot Grout Coldwell Banker Advantage

Marco A Guerra Champion Realty Inc

Nevar W Guy Howard Perry amp Walston Realtor

Sean Gyger Merrill LynchDylan V Hale Prudential York Simpson Underwood Realty

Allen L Hedgepeth Fonville MoriseyYoungsville Sales Office

Leslye Helton Pan Realty LLCTony Hicks Howard Perry amp Walston Realtor

Christine A Holley ReMax United

LaQuonta L Howell Howard Perry amp Walston Realtor

Albert M Jackson Howard Perry amp Walston Realtor

Ashley Jenkins Fonville MoriseyBrier Creek Sales Office

Brady A Johnson Allen Tate Co Inc

Karen R Jones Fonville MoriseyYoungsville Sales Office

Nancy E Joyner-Kay Affinity RealtyMatthew R Kerekes Keller Williams JoAnn M Knorr Howard Perry amp Walston Realtor

David A Koucky Chase Proper-ties Inc

Kelly R Kozemchak Fonville MoriseyInside the Beltline Office

Marc Langefeld Howard Perry amp Walston Realtor

Lannette Lateef Howard Perry amp Walston Realtor

Gerald T Lee Joe Loeffler RealtyAdam W Lindsay ReMax Pre-ferred Associates

Heather R Losurdo ReMax

One RealtyElizabeth F Luck Real Living Pittman Properties

Patsy B Lund Keller WilliamsGabriel L Macaluso Paramount Realty Solutions

Nancy S Magiera Fonville MoriseyLochmere Sales Office

Ken Martin Fifth ThirdAmanda Martinez Scent AirVictoria L McGee Keller Williams Realty

Kelli L McGuire Fonville MoriseyFalls Sales Office

Susan R Melanson ReMax UnitedTrent J Meunier Vanderbilt Realty Rick Mikel Guaranteed Rate Mitchell T Mohrmann Howard Perry amp Walston Realtor

Sandra Montano Howard Perry amp Walston Realtor

Mehdi Moshaashaee Asher RealtyNicole E Nartowicz Triangle Premier Properties Inc

William P Noel Coldwell Banker Advantage

Eric Norman List 2 Buy Inc Steven Norris Howard Perry amp Walston Realtor

Jennifer N Parsons Howard Perry amp Walston Realtor

Toni N Peay Champion Realty Inc Colleen E Pecnik Allen Tate Co Inc

Kimberly A Peedin Howard Perry amp Walston Realtor

Mark R Phillips Allen Tate CoCary-Searstone

Michael A Potter CityGate Real Estate Services LLC

Earl B Powell East West Realty-Powell Place LLC

Deborah A Powers HHHunt Homes of Raleigh-Durham

Robin Price Allen Tate Insurance Services

Shonte Proctor Proctor Real EstateNicki Ragland Conder RealtyDwishnicka J Randolph Raleigh Moving Boxes

Shelley Rawlins Adams Homes Realty Inc

Rachel V Rea Allen Tate Co Inc Chad Revelle Keller WilliamsJennifer R Rhodus Keller WilliamsGerald E Riffle Sensational Realty Inc

Kalyn Ringwold Fonville MoriseyStonehenge Sales Office

Luis Rodriguez ReMax Preferred Associates

Michelle M Rogers PCS Homes Realty LLC

Katherine C Sawyer Howard Perry amp Walston Realtor

Michelle Segura Fonville Morisey Falls Sales Office

Param P Singh Coldwell Banker Advantage

Edward L Skoch Coldwell Banker Advantage

Maria M Skoch Ms Coldwell Banker Advantage

Roberta J Slattery Howard Perry amp Walston Realtor

Joann Some Longleaf Real Estate Services

Kendall K Southern Keller WilliamsLa Sonda Stasinopoulos Howard Perry amp Walston Realtor

Sandra S Staveness McManus Howard Perry amp Walston-Triangle at Southpoint

Sara S Swinson Fonville Morisey Falls Sales Office

Jodi A Tata Prudential York Simp-son Underwood Realty

Mary Margaret Tate ReMax UnitedJudy M Taub Allen Tate Co Inc Jill Trinh Howard Perry amp Walston Realtor

Karen Trotta Exit Realty UnlimitedDeric L Vacca Howard Perry amp Walston Realtor

David W Valentine Fonville Mo-riseyYoungsville Sales Office

Talina C Vezina Howard Perry amp Walston Realtor

Judson R Vickery First Triangle Realty Inc

Barry M Walsh Howard Perry amp Walston Realtor

Cecil M Walters Chatham Homes Realty

Daniel Ward Prudential York Simpson Underwood Realty

Louis R Wilkerson Jr Howard Perry amp Walston Realtor

Kelly B Williams Real Living Pittman Properties

Wanda Williams Howard Perry amp Walston Realtor

Mark Wilson Apex Cary InsuranceLeslie E Woolard Designed to SoldWeidong Wu First Triangle Realty Inc

April Young Fifth Third MortgageMary M Young Fonville MoriseyInside the Beltline Office

W E L C O M E N E W M E M B E R S FIRST QUARTER 2012

If you would like to sponsor a new member orientation please contact Betsy Ramsey at (919) 654-4500

REALTORreg

Review l 24 l Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 27: REALTOR® Review Spring 2012

REALTORreg

Review l 25 l Spring 2012

bits amp pieces

Stock UpStock up on these attractive Open House Flag-Sign Combos Theyrsquore 10 percent off in May

Lookinrsquo SportyProtect your eyes and advertise with these sporty REALTORreg baseball caps Theyrsquore available in a wide variety of colors and theyrsquore 10 percent off

Eye PoppingOutfit yourself in these sharp- looking REALTORreg logo polos Theyrsquore washable breathable 100 percent cotton in colors that pop And theyrsquore 10 percent off while supplies last

REALTORreg Store Deals Are Real Head Turners

These offers cannot be combined with other discounts or used online Please visit the store or call (919) 654-7253 As always thank you for your business

GAC brainstorming

Members of the Raleigh Regional Association of REALTORSreg Government Affairs Committee discuss issues and strategies leading up to the North Carolina May 8 prima-ry This video clip offers a glimpse at the energetic discussions of the working groups

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 28: REALTOR® Review Spring 2012

Preliminary Identity Colors

Dark Blue PMS 282CMYK 100 72 0 56RGB 0 40 93

PMS 282

Blue PMS 299CMYK 85 18 0 0RGB 0 158 221

PMS 299

Light Purple PMS 265CMYK 54 56 0 0RGB 129 119 183

PMS 265

Purple PMS 360CMYK 58 0 80 0RGB 115 193 103

PMS 360

Raleigh Regional Association of REALTORSreg

ANNUAL CHARITY GOLF TOURNAMENT

ldquoFORE THE FOUNDATIONrdquo

Winnerrsquos Trophies Skill ContestsGolf Ball Game Raffles Prizes

JUNE 25 2012Net Proceeds Benefit theREALTORreg Foundation

of the Triangle

Schedule of Events800 AM Check InBreakfast

830 AM Shot Gun Start

200 PM BBQ Lunch

230 PM Awards Ceremony

Tournament Price$85 Member Cost

$95 Non-Member CostIncludes breakfast lunch beverages greens fees driving range and prizes

Register Onlineat wwwRRARcom

Foursomes contactVicki Buckholz at

vickibrrarcom or call 919-654-5400 x216

Lucky 5050 Golf Game Golfer or not you can still help to support your REALTORreg Foundation

bull Buy tickets for $5 each (or five for $20) at RRAR from May 7 through Tournament Day June 25

bull The winning ticket to be drawn at the Tournament

bull 50 of proceeds to Winner 50 to the Foundation

Questions Contact vickibrrarcom

Devilrsquos Ridge Golf Club is located at

5107 Linksland Drive Holly Springs

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 29: REALTOR® Review Spring 2012

REALTORreg

Review l 27 l Spring 2012

4 CE Mandatory Update 830 am to 1230 pm

CE Broker-in-Charge Annual Review 130 pm to 530 pm

4-6 North Carolina REALTORSreg CAR Legislative meetings

5-6 Leadership Academy NCAR Legislative Day

6 Womenrsquos Council of REALTORSreg 845 am

6 Top Producerrsquos Council 1130 am

8 CE Mandatory Update 830 am to 1230 pm

8 CE Elective Demographics Diversity and Fair Housing 130 pm to 530 pm

13 RRAR Board of Directors

17 FATHERrsquoS DAY

19 Community Service Committee 1130 am

20 Small Brokerrsquos Council 845 am

25 Annual Charity Golf Tournament to benefit the REALTORreg Foundation of the Triangle Devilrsquos Ridge Golf Club

July4 INDEPENDENCE DAY RRARTMLS Closed

16 REALTORreg Foundation of the Triangle Board Meeting 1230 pm

18 Successfully Selling HUD Homes breakfast at 830 am seminar from 9 am to 11 am

26 Property Management Council 1130

Events will be at RRAR offices unless otherwise noted Dates are subject to change

May11 Miracle League of the Trianglereg Night at the Ballpark Cary 545 pm to 915 pm

13 MOTHERrsquoS DAY

15 Community Service Committee 1130 am

15 CE Mandatory Update 5 pm to 9 pm

15-19 National Association of REALTORSreg meetings Washington DC

16 Small Brokerrsquos Council 845 am

23 Triangle International Council of REALTORSreg 1130 am

23 CE Mandatory Update 830 am to 1230 am

23 CE Elective Deep in the Heart of Taxes 130 pm to 530 pm

24 CE Elective Financing Dreams 9 am to 1 pm

24 Property Management Council 1130 am

28 MEMORIAL DAY

June1 CE Mandatory Update 830 am to 1230 pm

CE Elective REALTORSreg Code of Ethics 130 pm to 530 pm

RRARevents

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 30: REALTOR® Review Spring 2012

REALTORreg

Review l 28 l Spring 2012

percent of Gen (Yers) communicate with their friends via social network- ing sites on their mobile devicerdquo

Furthermore mobile devices have made their way from practicality to fashion accessory ldquoAlmost one in two Gen (Yers) view their phone as a status symbol and 61 percent consider mobile handsets to be a fashion accessoryrdquo ac-cording to Swanepoel

The mobile agent and the mobile transaction have finally started to gain steam In fact if you own an Android-based smartphone or an iPhone you can already do the large majority of your transaction work on your mobile

The question is Will you opt for your phone or for carrying your tablet

Agents almost always have their mobile phone with them You can use apps such as Ever-note or Dragon Dictation to cap-ture notes on your phone The beauty of these programs is that they sync back with your other devices because they reside in the cloud

3 Business will move from a paper trail to a digital trail in the cloud

This means you will no longer be storing your information your contracts and other documenta-tion on your laptop ndash or worse in a metal filing cabinet

Instead information is shared

BY BERNICE ROSS

Mobile technologies are revo-lutionizing the way real estate is being conducted at every level of the transaction If yoursquore not part of the mobile revolution the time to get involved is now

What are the mobile trends that will influence your business in the not-too-distant future Here are some of the most important ones

1 Everyone has a mobile phone (well almost everyone)

Real estate strategist Stefan Swanepoel in his Trends Report 2012 points to a number of im-portant mobile trends that are changing how the real estate in-dustry will conduct business in the future One of the most important trends is the explosion of mobile phone users

According to a report from the Gartner Group a tech research company there were 53 billion mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10 Americans also have a cell phone As a result an ever-growing number of real estate transaction-related com-munications are taking place on mobile devices

2 Laptops give way to phones and tablets

According to Swanepoel ldquo55

777 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 31: REALTOR® Review Spring 2012

REALTORreg

Review l 29 l Spring 2012

from the cloud You are already using cloud technology if you have a Gmail account use an online calendar use Evernote listen to Pandora radio or use just about any other application that does not reside on the hard drive on your computer

4 What will be your strategy for handling mobile signatures

Paper-based transactions will soon be as obsolete as the old multiple listing service ldquodumbrdquo terminals that used to take 10 minutes to print a single list-ing photo Depending upon the type of device you use you will have to determine whether your clients sign directly onto your device with a finger a stylus or a light pen

Alternatively companies such as DocuSign have the capabil-ity to issue digital signatures that work essentially the same way that you would shop online You are assigned a private ldquokeyrdquo that is tied to a login andor other identifying pieces of information

5 Location-based advertising

This is the holy grail in the ad-vertising industry Imagine that you are at your local mall and your favorite shoe store recog-nizes that you are nearby based upon your phonersquos GPS You receive a text message with a

coupon for 10 percent off of any pair of shoes in the store if you drop by in the next hour

In terms of the real estate indus-try you can already drive down any street and determine a wealth of information about any proper-ty whether or not it is listed

Now imagine you have reg-istered to be notified of houses that come on the market in a cer-tain price range with a specific bedroom-bath count as well as a specific location When you drive through a neighborhood where you have been looking and there is a listing that fits your criteria all the listing information the public records and a video about the property will be pushed to your phone

6 GPS face-to-face networking

A new app from Highlight may be an important forerunner for the next generation of mobile social networking Instead of having to proactively check in on apps such as Facebook Places or Four-square the app uses the GPS on your phone to identify when someone you know or would like

to know is in the same area where you are Therersquos no need to check in

According to online news site GigaOM ldquoAfter downloading and

See MOBILE TRENDS on page 32

7 Mobile Trends Shaking Up Real EstateWhat GPS Social Networking Can Do for Your Business

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices

Page 32: REALTOR® Review Spring 2012

REALTORreg

Review l 30 l Spring 2012

installing the (Highlight) app us-ers connect their accounts with Facebook add a few minor

MOBILE TRENDScontinued from page 31

personal details and then they sit around and wait Or move around and wait Either way eventually users will be pinged when they get within a reason-able distance of someone they might know or someone their friends know on Facebookrdquo

This means that if one of your Facebook friends tells you that her cousin is thinking about sell-ing his home and the cousin just happens to be at the same ice cream shop next to your office you can walk over and introduce yourself

7 Mobile overloadWhile all of these changes

sound exciting there are some serious issues that will have to be addressed as well First how available do you want to be Do you constantly want to receive push notifications about who is nearby or about every single

event happening around your real estate business

Even more importantly we are running out of cellular bandwidth due to the explosion of mobile devices People are already hav-ing difficulty using their mobile phones in places like New York City and San Francisco How will you conduct your business when you canrsquot access your mobile carrier

Changes in mobile technology will permanently alter the real estate landscape Will you em-brace the change or find yourself left behind in the dust

Bernice Ross chief executive officer of RealEstateCoachcom is a national speaker trainer and author of the National Asso-ciation of Realtorsrsquo No 1 best-seller ldquoReal Estate Dough Your Recipe for Real Estate Successrdquo Hear Rossrsquo five-minute daily real estate show just named ldquonew and notablerdquo by iTunes at wwwRealEstateCoachRadiocom You can contact her at BerniceReal-EstateCoachcom or BRoss on Twitter

According to a report from the Gartner Group a tech research company there were 53 billion

mobile device users as of the end of 2011 Thatrsquos about four out of every five people on the planet In the United States nine out of every 10

Americans also have a cell phone As a result an ever-growing number of real estate transaction-related communications are taking place on mobile devices