REALIZING THE REALIZING THE POTENTIAL OF CHANGEPOTENTIAL OF CHANGE

…The Art of Resiliency

Dr. Maynard Brusman

THE FORCES THAT THE FORCES THAT CREATE CHANGECREATE CHANGE

l Change today happens rapidlyl Ongoing ambiguity and uncertaintyl Continual whitewaterl Being aware of the forces shaping the new

workplacel Changes at Heald Colleges

CHANGE VS. TRANSITIONCHANGE VS. TRANSITION

Change and Transition are not the same

Change = a shift in the external situation

Transition = the psychological reorientationin response to change

Phases of TransitionPhases of Transitionl Ending

A lossLetting go of the old way and the old selfClosure

l Neutral ZoneIn-between timeChaosThe wilderness

l BeginningThe new chapterRenewal

STAGES OF TRANSITIONSTAGES OF TRANSITION

l Denial – “This can’t be happening”l Resistance – Anger, Loss, Blamingl Exploration – Seeing Possibilitiesl Commitment – Focus, Vision, Action

The Functions of TransitionThe Functions of Transition

l Reorientation: Adjusting to the new situation

l Renewal: Coming out of the transition with a new direction and a new energy

l Development: Becoming a different person because of the transition

People in TransitionPeople in Transition

l Lose their focus on the work they are supposed to be doing

l Blame the organization for what they are feeling

l Develop stress-related symptoms

MOTIVATION FOR CHANGEMOTIVATION FOR CHANGE

lWhat motivates a person to change?- WINFM- Fear, no alternative, keep the peace- Pressure, persuasion, shared vision

COMMON CAUSES OF COMMON CAUSES OF RESISTANCERESISTANCE

l No explanation or information unclearl No say in itl Nothing in it for mel No help, no support

RESISTANCERESISTANCE

l It’s the transition not the change that people often resist.

- Loss of their identity and their world- Disorientation of the neutral zone- Risk of failing in a new beginning

FOUR FEARSFOUR FEARS

l Fear of failurel Fear of commitmentl Fear of disapprovall Fear of success

QUOTEQUOTE

“I’m not afraid of death.. It’s just that I don’t want to be there when it happens.”

__Woody Allen

QUOTEQUOTE

l “It’s not so much that we’re afraid of change or so in love with the old ways, but it’s that place in between that we fear… It’s like being between trapezes. It’s Linus when his blanket is in the dryer. There’s nothing to hold on to.”

__Marilyn Ferguson

TRANSITION TRANSITION COPING SKILLSCOPING SKILLS

l Acknowledge endings and feelings of lossl Communicatel Regain a sense of Control, Understanding,

Support, and Purpose

QUOTEQUOTE

“Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everybody gets busy on the proof.”

__John Kenneth Galbraith

SELFSELF--MANAGEMENTMANAGEMENT

l New behaviors and attitudes are necessary to make the changes work

EMPOWERING BELIEFSEMPOWERING BELIEFS

l I can make a differencel There can always be a better way.l There is always a solution.l Change is normal.l I’ve succeeded in the past, and I’ll succeed

now

PERSONAL POWER GRIDPERSONAL POWER GRID

PERSONAL RESPONSE PERSONAL RESPONSE TO CHANGE TO CHANGE EXERCISEEXERCISE

RESILIENCERESILIENCE

l The ability to bounce back after disappointment or set backs, to be adaptable and flexible and to renew your sense of vitality.

CHANGE RESILIENCY CHANGE RESILIENCY SURVEYSURVEY

l Find out how resilient you are.

Change Resiliency 9 C’sChange Resiliency 9 C’sl Controll Connectionl Commitmentl Confidencel Creativityl Competencel Compassionl Communicationl Collaboration

CHANGE MASTERY TIPSCHANGE MASTERY TIPS

l Life is a series of transitionsl Change is easier to deal with when you

know what to expectl Shift beliefs in line with realityl People need to communicate their feelingsl Get resistance to change out in the open

CHANGE MASTERY TIPSCHANGE MASTERY TIPS

lWho are you – values, mission and visionl Empower and self-manage…create You,

Inc.l Develop skills in goal-setting, getting

support, recognizing opportunities, creating action plans

l Focus on competencies, personal strengths, and resources

CHANGE MASTERY TIPSCHANGE MASTERY TIPS

l A sense of humor reduces job stressl See change as a challenge or an

opportunityl Develop an optimistic attitude

KEYS FOR SUCCESSFUL KEYS FOR SUCCESSFUL PERSONAL CHANGEPERSONAL CHANGE

1. Listen to yourself.2. Focus on a few actions at a time.3. Give yourself time.4. Review your action ideas daily.

QUOTEQUOTE

Change comes as an enemy only to those who have lost the art of

accepting it as a friend- Tagore

QUOTEQUOTE

No matter how overwhelming change may feel…it cannot

compare to the incredible power and resilience of the human spirit

Dr. Maynard Dr. Maynard BrusmanBrusmanConsulting Psychologist & Executive CoachConsulting Psychologist & Executive Coach

Working Resources P .O. Box 471525 San Francisco, California 94147 Tel: 415-546-1252E-mail: mbrusman@workingresources.comWeb Site: http://www.workingresources.comSubscribe to Working Resources Newsletter:http://www.workingresources.comVisit Maynard's Blog:http://www.workingresourcesblog.com