RealCare Baby II-plus Operating Handbook - Realityworks · PDF fileRealCare® Baby II-plus...

RealCare® Baby II_plusOperating Handbook

2709 Mondovi Road Eau Claire, WI 54701800.830.1416 715.830.2040Fax 715.830.2050www.realityworks.com

With information on Control Centersoftware!

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� Baby and all its supplies contain NO latex, mercury, or lead.� Baby may cry while the student is driving. Please be aware that crying may start

unexpectedly, and the student should be prepared.� Failure to install Baby in a car seat in a motor vehicle could result in Baby or

supplies becoming projectiles in the event of a sudden stop or accident.� Do not feed, burp, rock, change diapers, or otherwise care for Baby while driving.� The student must bring his or her vehicle to a complete stop in a safe location before

caring for Baby, or to retrieve a piece of Baby’s equipment that falls.� Do not place Baby in or near water.� Baby’s clothing is NOT flame retardant and should NOT be worn by real infants.

Instructors should make sure all clothing is returned with Baby.� Do not place Baby on or near a stove, especially while cooking.� Loud crying near people with potentially serious physical conditions, such as those

susceptible to heart attack or stroke, should be avoided.� Do not allow small children to play with Baby. Baby’s hands and feet are small

enough to be a choking hazard. Baby is not suitable for children under three, and not recommended for those under 10.

� Baby’s crying or other sounds may cause pets to become agitated or aggressive. Keep Baby out of the reach of pets or other animals.

� Never leave Baby unattended in a public place given the potential for Baby to be mistaken for a real infant.

� To avoid straining your arms, use an infant car seat or carrier to transport Baby rather than holding Baby at all times. Holding techniques are listed on the Student Care Card that accompanies Baby.

� Baby weighs 6.5 to 7 pounds and could cause discomfort for individuals with back pain.� Do not operate any type of equipment or attempt tasks requiring the use of both

hands while holding Baby.� Batteries may explode, leak, cause property damage, or cause personal injury if

disposed of in fire, stored in direct sunlight, or stored in an area of excessive heat. � The battery module should not be plugged in for long periods of time (more than

one month).� The battery module stores best at low charge, not plugged in, and in a cool

environment.� It is normal for the battery module to get warm during charging. The module has

thermal protection in case of overcharge.� The battery module should not be replaced by the user — only by Realityworks

employees.� Only use the charger(s) or charging station(s) supplied by Realityworks.� To prevent discoloration and fading, do not store Baby in direct sunlight or in an

area of excessive heat.� Baby should sleep somewhere close to the student’s sleeping quarters, but not in

bed with the student. Baby may fall out of the bed or the student could roll over on it causing damage to Baby and discomfort to the student.

� The student must never take the wristband and ID off. Not only will he or she be deducted points, but the ID may be lost, or the student may stumble around in the dark looking for it if Baby cries during the night.

� The student should make a note in his or her diary where he/she had to delay caring for Baby because his/her safety or the safety of others may have been compromised.

IMPORTANT SAFETY PRECAUTIONS! !

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Table of Contents

Getting Started ..............................................................................................4

Parts Identification........................................................................................6

Programming Overview ..............................................................................8

Using Control Center Software ..................................................................8

Using the Control Unit ..............................................................................10

Configuring Baby with IDs ......................................................................11

Programming Baby for a Simulation ......................................................13

Viewing Simulation Data and Working with Reports ..........................16

Simulation Reports......................................................................................18

Emergency Stop Feature............................................................................20

Day Care on Demand ................................................................................21

Demonstration Mode ................................................................................22

View Baby/Simulation Information ........................................................24

Troubleshooting Baby ................................................................................25

Control Unit Self Test ................................................................................28

Low Battery Information ..........................................................................29

Care, Maintenance, and Storage................................................................30

Frequently Asked Questions ....................................................................32

Glossary ........................................................................................................38

4

Getting Started

Charge BabyConnect Baby to a single charger (one Baby) or chargingstation (up to five Babies).

For best results, charge overnight. A full charge takes fourto six hours.

What Do Baby’s Lights Mean?• Solid red – Baby is powered with

greater than a 40 percent charge. • Flashing red – Baby has less than a 40 percent

charge. • NO red light – dead battery.• Solid green – Baby is charging.• Flashing green – batteries are warming up; it will take 5 to

15 minutes for the light to become solid green.• Yellow light – communication status when used with

RealCare II-plus Control Center software– Yellow light flashes once every 10-15 seconds,

indicating Baby’s communication is working properly.

Install RealCare® II�plus Control Center Software:

1. Follow the installation instructions on theCD sleeve to install the software on yourcomputer.

2. A complete Help Guide containinginstructions on how to use the softwarecan be found under the “Help” menu afterthe software is installed.

Control Center software features:Easy-to-use drop-down menus for programming all of your Babies, customizingeach simulation and automatically retrieving simulation reports. Provides detailedreports, simple instructions and dramatic time savings for facilitators.

Control Center software CD,Communication Pod and USB cable

5

Handheld Control Unit:1. Pull out the tab at the bottom of your control unit (shown) to

activate the battery connection. The control unit beeps anddisplays the main menu.

2. Set the control unit clock. Do this only when you first use thecontrol unit and when switching to and from Daylight SavingsTime. The control unit automatically adjusts for Leap Year. If you programBaby using the control unit, Baby does not follow schedules correctly untilyou set this clock.

To change batteries:• Loosen the small screw at the bottom of the battery

cover. Remove the battery cover. • Insert four AA batteries as indicated by the plus/minus

label in the battery compartment. The control unit beepsand displays the main menu when the batteries are installedcorrectly. Replace the battery cover and screw and tightensecurely.

Simulation data is not lost from the control unit when you change batteries. Thetime and date should remain correct also.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Control Unit

Set Clock �

Self Test �

Printer MARTEL �

About �

Language �

Set Clock

Friday

6:31 AM 01/22/07

�

�

Day of week changes automatically bysetting the correct date at the bottom.

Push or until you return to the main menu.

Press to change

Press to advance to minute, AM/PM, and date

6

Parts IdentificationRealCare® Baby II-plus is an electronic infant simulator that cries to be fed,burped, rocked, and have its diapers changed. RealCare® Baby II-plus has arechargeable battery module, LED display, an emergency stop feature, andcomplete wireless operation. Baby weighs 6.5 to 7 pounds, has a flexibleneck, and a head that must be supported at all times.

Battery cover lock

Diaper sensor area

Instructor key ring

Note: You should not openBaby’s battery compartmentunless a RealityworksProduct Support Technicianasks you to do so during atroubleshooting session.

Feeding sensor area

Red LED — power indicatorGreen LED — charging indicatorYellow LED — communication indicator

Emergency stop opening

Battery charging port

Speaker

Best ID andcontrol unitrecognitionareas

Best ID andcontrol unitrecognitionareas

Charging stationIncluded with orders offive Babies or more.Charges five Babies fromone outlet.

7

Battery cover

DiapersWithelectronicsensors todetectdiaperchange.

BreastfeedingdeviceWith electronicsensor; clips toshirt to simulatebreastfeeding.

WristbandTamperproof, for usewith IDs.

Bottle With electronicsensor for bottlefeedingsimulation.

DVDInformationfor thestudent abouthow Babyworks.

Single chargerIncluded with single Baby orders.

Control Center softwareTo program Baby andretrieve data. Included with20� and 30�Baby packages.

IDsWirelessidentificationsystem.

Control unit To program Baby andretrieve data (alternative toControl Center software).

8

Programming OverviewYou may use Control Center software or the handheld control unit toset up and program Baby. These are the basic steps to follow before asimulation can begin.

Setup• Charge Baby• Install software or set clock on the handheld control unit

Program• Add Baby to software database (Control Center only)• Configure Baby and wireless IDs• Set times/dates and difficulty level (infant schedules)• Select optional data• Transfer selections to Baby• Attach IDs to tamperproof wristbands (keep configured IDs with

corresponding Babies)

Using Control Center Software Control Center automatically selects its screen display language based on yourcomputer’s regional settings (English or Spanish).

A complete Help Guide for using the software can be found onthe CD (refer to the “Help” menu after the software is installed).

Adding Baby to the SoftwareUpon first use you must help the software recognize your Babies.Babies must be charged, Control Center must be installed andrunning, and the CommunicationPod must be connected to yourcomputer’s USB port.

1. Select [Add].2. The Add Baby screen appears

with complete instructions foradding each Baby.

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After Babies are added you can make all programming selections from yourcomputer. The Communication Pod works with your personal computer usingwireless technology. It sends your programming choices to each Baby andretrieves simulation reports. Baby and computer are in continuouscommunication while in range of each other.

Notes About Baby ID, Wireless IDs and Baby Namefor Control Center Software

Baby comes fromRealityworks with anassigned Baby ID, acombination ofletters and numbers.This Baby ID isdisplayed on theProgram Babyscreen. You maychange this to a morememorable name foryour convenience byclicking [Edit].

After you initially add a Baby to the software database and configure wirelessID 1 and ID 2, that Baby always corresponds to those IDs. Always keep Babyand its corresponding IDs together. Baby only responds to the configuredIDs to ensure accountability (with the exception of “Demo” mode). Forinstructions on configuring ID 1 and ID 2, see the Control Center softwareHelp Guide.

You may also allow students to name their assigned Baby by filling in the textbox under “Baby” on the Program Baby screen. This name can be changedfrom one simulation to the next, and will appear on any birth certificates orreports you print from Control Center. The ID 1 and ID 2 numbers alsoappear on the printed birth certificate. This helps verify the correct IDsaccompany Baby.

“Program Baby” screen

ID 1 and ID2 are the flatdiscs worn onwristbands toidentifycaregivers toBaby.

Baby ID isa factory�assignedcombinationof lettersandnumbers.

Printing Birth Certificates

You can print individual birth certificates from the All Babies screen.Information is set up to fill in the blank areas on Realityworks pre-printedbirth certificate forms. Contact your product consultant to order birth certificate forms at 800.830.1416.

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Using the Control UnitRealCare® Baby II-plus is wireless. Point control unit toward one of thecommunication areas (see page 6) to transmit data. The control unit has easy-to-use screens. Simply scroll using the arrow buttons to make your selections.

Important Reminders:• Set the clock in the control unit the first time you use it.• To communicate with Baby, position the control unit within two inches of one of

the areas illustrated on page 6 and HOLD IT there for at least 4-5 seconds. Babyshould chime to confirm that it is receiving information from the control unit. Ifthere is no chime, re-position the control unit and HOLD IT again for 4-5seconds. Do not wave the control unit around Baby.

• Keep Babies at least six inches apart while programming.• Removing the batteries from the control unit does NOT erase the data. The

control unit stores data for 30 simulations. Data is listed from the oldest(bottom of list) to the newest (top of list). Theoldest data is overwritten after more than 30simulations have been downloaded.

Contact (for use with older model Babies)To use with Original RealCare® Baby, you must touch thecontrol unit contact to the contact point on Baby’s back. Thiscontact is not needed for RealCare® Baby II-plus or RealCare® Baby II models.

USB connectionConnect the control unit to a personal computer todownload data.

LCD screenDisplays all options. Screens stay as you leave them.

Power buttonTurns the control unit on and off.

Left arrow• Returns you to the previous screen or Main Menu• Accepts any changes made• Scrolls left through data selections

Up arrowScrolls up through menu and data selections.

Down arrowScrolls down through menu and data selections.

Right arrow• Accepts any changes made• Advances to next screen if further options exist• Scrolls right through data selections

Note: push and hold buttons to auto scroll through data selections.

Help button displaysa help screen about theoption you are using.

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Configuring Baby with IDs

• Configure student ID(s) so they can be used with the same Baby forevery future simulation. Keep configured IDs and corresponding Babies together.

• Optional steps: Give Baby a name for easy tracking of simulation data,and confirm Baby’s ethnicity and gender.

1. Find out Baby’s Current Configuration.Baby comes from Realityworks with a name (a combination of letters andnumbers) and the proper ethnicity and gender assigned.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Baby Utilities

Demonstration �

Readiness Check �

Troubleshooting �

Configure �

History �

Configure

Locate Baby

SEARCHING |||||||

Baby Found!

Name BABY____ �

Ethnicity/Gender �

ID 1 ______ �

ID 2 ______ �

Point at Baby:listen for chime

(Hold for4�5 seconds)

“Baby Found!” screen shows Baby’s current configuration.

2. Configure IDs.Baby uses wireless IDs to recognize its caregiver. Baby does not allow care without anID. You may configure two IDs for each Baby (useful for assigning a babysitter). ID 1is the “parent” and ID 2 (optional) is the “babysitter.”

3. Give Baby a New Name (optional).Baby’s name appears on control unit menus and student reports.

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Baby Found!

Name BABY____ �


ID 1 ______ �

ID 2 ______ �

Name

BABY____

�

�

Name

Change BABY_____To JAMES

YES �

NO �

Start Data Transfer

Locate Baby

SEARCHING |||||||

Baby Found!

Name JAMES �


D 1 ______ �

“Baby Found!”screen showsBaby’s newname.



*

*This screen does notappear if you made

no changes.

Press to change

Baby Found!

Name BABY____ �


ID 1 ______ �

ID 2 ______ �

ID 1

Bring new ID in range

SEARCHING |||||||

ID 1

Change (old ID#)To (new ID#)

YES �

NO �

Start Data Transfer

Locate Baby

SEARCHING |||||||

Baby Found!

Name BABY____ �


ID 1 (new ID#)�ID 2 ______ �



“Baby Found!” screen shows new ID number. Keep the configuredID(s) and Baby together. Baby will not recognize any other ID.

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Programming Baby for a Simulation

• Select the time Baby starts and stops the parenting simulation• Select the difficulty level of the schedules Baby follows• Select pre-set quiet times throughout the simulation • Transfer these choices to Baby in preparation for a simulation

Control Center software users, please see the “Program Babies”section of the software Help Guide. Features convenient drop-down menus and automatic transfer of data to all Babiesfor fast and easy programming.

Handheld control unit users, please see below.

1. Choose Start and Stop Time.Use arrow buttons to navigate through the menu options.

Prepare menu now shows selected start and stop time.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Prepare

Start and Stop Time �

FRI 1PM to MON 8AMCare Level EASY �

Quiet Times 2HRS �

Start Data Transfer �

Start and Stop Time

Start Stop

FRI 1PM MON 8AM

Time Now THU 11:15AM

�

�

Push or until you return to the main menu.

Press to change

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2. Choose Care LevelEach of the 15 infant care schedules is ranked by both length of care time and length oftime in between care events. The schedules are based on the diaries kept by parents ofreal infants. “Easy” schedules require the least amount of care time and most amount oftime between events. “Hard” schedules require the most amount of care time and leastamount of time between events. “Medium” schedules are the five schedules in between.• Easy 9,11,12,13,15• Medium 2,3,7,10,14• Hard 1,4,5,6,8

The custom option allows you to choose easy (E), medium (M), hard (H), orthe any of the 15 specific schedules for each day. To select the custom option:

Parenting simulations longer than five days will run a continuous loop of thefive schedules shown.

3. Pre�set Quiet Times.You may select up to three quiet times where Baby requires no care.

Choosing 0 (zero) for the hourly duration will clear a quiet time.Quiet times programmed outside of the start and stop time are ignored.

Prepare





Care

EASY (E)MEDIUM (M)HARD (H)CUSTOM (E,E,M,H,H) �

Custom

E E M H H

Day1

�

�

Care

EASY (E)MEDIUM (M)HARD (H)CUSTOM (E,E,M,H,H) �

Select desired care level

Back toprevious menu

OR

Prepare





Quiet Times

1: FRI 7PM 1HR �

2: SUN 9AM 1HR �

3: Zero Hours �

Clear All �

Quiet Time 1

Start Duration

FRI 7PM 1 HRS�

�

Push or until you return to the previous or main menu.

Press to change


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4. Transfer Your Choices to Baby.

Baby has confirmed that it is ready for a simulation. Want to double-check? Use the readiness check function on page 24.

Prepare





Start Data Transfer

FRI 1PM TO MON 8AMEASY

2 HRS QUIET TIME

SEARCHING |||||||

Baby Found!

JAMESStarts in 1.2 daysFRI 1PM TO MON 8AMCare E, Battery 5.4V

2HRS Quiet Time

New Baby!

Baby needs at leastone parent ID.

Continue �



Note: If you have not programmed any IDs withBaby, you will hear a chime and see this screenwhen you try to transfer your choices to Baby. Seepages 11-12 to configure your Baby with thecontrol unit.

• Care E = Easy level of care (M=Medium, H=Hard).• Battery 5.4V = see the chart on page 15.(Second line may also read “Starts in __ hrs” or“Simulation Started” depending on your start time.)


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Viewing Simulation Data and Workingwith Reports

• Get the simulation data from Baby • End the simulation before the pre-programmed end time (only necessary if you

need to end a simulation early)• View simulation data on the control unit screen and Control Center reports

Please see the “Reports” section of the software Help Guide.Control Center automatically retrieves data and provides adetailed simulation report for viewing and printing from yourpersonal computer. Reports are available in English andSpanish.


1. Get Simulation DataDownload simulation data from Baby; does not affect simulation.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Finish

Get Data �

End Simulation �

View Report �

Print Report �

Print ALL NEW �

Get Data

Locate Baby

SEARCHING |||||||

Baby Found!

JAMES 09/25Am-Indian Male

Data retrieved

Back to previous screens



Data now ready for viewing and printing.

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2. End the SimulationDownloads simulation data from Baby and ENDS the simulation.

Be sure to use End Simulation before programming a newsimulation, demonstrating Baby, or troubleshooting Baby. Ifsimulation is not ended, all simulation data will be lost.

3. View Simulation DataData includes proper care, mishandling, total “cry time” for Baby, and a percentage ofproper care (or performance overview) indicating how well the student managed theparenting simulation. Data is available as a report in Control Center or on thehandheld control unit screen.

Proper Care: percent of time the student cared for Baby properly, includingrocking, diapering, burping and feeding.

Missed Care: number of times a request for care was missed for more than two minutes. When neglect is recorded, Baby cries harder and the student must care for Baby to stop the crying. At the end of the care session,Baby does not coo. Only one instance of neglect will be recorded per care session. After five minutes without a response, Baby stops crying until the next care event.

Mishandle: number of times Baby was handled incorrectly. This includes wrong position, rough handling, lack of head support and Shaken Baby.• Wrong Position: The number of times Baby was held upside down (head

down) for more than two seconds or placed on its tummy for more thanfive seconds while sleeping (Baby sometimes makes breathing soundsduring sleep time).

• Rough Handle: The number of times Baby was roughly handled. Arough handling event is a blow to the body, whether Baby is hit, droppedor burped too aggressively.

• Head Support: The number of times Baby’s head was not supported.• Shaken Baby: The number of times Baby was shaken (head moves back,

forward, and back again within two seconds).

Finish

Get Data �

End Simulation �

View Report �

Print Report �

Print ALL NEW �

Ending Simulation

Locate Baby

SEARCHING |||||||

Baby Found!

JAMES 09/25Am-Indian Male

End simulationData retrieved




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Simulation ReportsSample Simulation Report Using Control Center Software

For detailed simulation reports, select a class folder from the Reportslist on the left side of the screen and choose a student name/Baby.Your options include view, print, delete, or move the report to a dif-ferent class folder. You may get a report while a simulation is still inprogress and export reports (or copy/paste) for use with other com-puter programs.

Message area for:Emergency ShutdownNeglect ShutdownAbuse ShutdownBattery Shutdown

S A M P L E R E P O R T

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Simulation Reports Using Handheld Control Unit

The control unit identifies reports by Baby name and themonth/day the simulation was programmed.

Proper Care Screens

*A message appears on the bottom line of the main report screen if Babystopped before the scheduled stop time:E STOP = Emergency stop button was usedN STOP = Neglect stop: Baby was neglected for 12 hours and shut downA STOP = Abuse stop: Baby was abused 24 times and shut downB STOP = Battery stop: Baby’s battery module lost charge and Baby shutdown. One six-hour charge lasts up to five days.

Missed Care Screens

JAMES 09/25

Proper Care 90% �Missed Care 8 �Mishandle 6 �Total: 2d 9h 4m

Missed Care

Feed Fri 11:33PMBurp Fri 11:45PMDiaper Sat 07:02AMDiaper Sat 12:25PMFeed Sat 05:16PM

Missed Care

Rock 1Diaper 1Burp 2Feed 4More � �


Finish

Get Data �

End Simulation �

View Report �

Print Report �

Print ALL NEW �

View Report

JAMES 09/25NEW �

BEN 09/15 �

JON 09/15 �

SARA 09/15 �

TAYLOR 09/15 �

Proper Care

Parent ID 33Babysitter ID 2Day Care 0Cry Time 3More �

Proper Care

Rock 3/5Diaper 8/10Burp 10/12Feed 14/16Total 35/43

Back topreviousscreens

JAMES 09/25


MESSAGE AREA*

20

Mishandle Screens

For Facilitators Using a Combination of RealityworksInfant Simulator Models:

RealCare Student Reports™ Software (for reporting only, notprogramming) can still be used to download data from the control unit forRealCare® Baby II-plus, RealCare® Baby II and original RealCare® Baby.

If you have the Realityworks infrared printer for use with older modelBabies you can print reports from the handheld control unit by selecting“Print Report” from the Finish menu.

For best results and optimal wireless programming and reporting, useControl Center software with RealCare® Baby II-plus.

The control unit stores reports for 30 simulations and overwrites theoldest reports after 30 simulations have been downloaded. RealCareStudent Reports™ and Control Center software store an unlimited numberof simulation reports.

JAMES 09/25


Mishandle

HS Fri 3:20PMHS Fri 8:44PMRH Sat 6:56AMHS Sat 2:10PMWP Sun 1:28AM

Mishandle

WP Wrong Position 1RH Rough Handle 1HS Head Support 4SB Shaken Baby 0More � �

Emergency Stop Feature

This feature can be used to stop Baby if the software or control unit arenot available, or if the student needs to stop Baby in an emergency. (Werecommend that you tell students this only if they contact you in an emergency.)

Use a straightened paper clip to gently pressand hold the Emergency Stop button UNTILBABY CHIMES 6 TIMES. (You may need tohold it for as long as 15 seconds.) Babybecomes inactive.

Note: This button is also used when adding Baby to the Control Centersoftware database upon first use.

21

Day Care on Demand

Use this option to manually put Baby into day care mode at any time.Baby does not require care or respond to rough handling during daycare, and resumes its simulation schedule when day care mode isturned off. Day care cannot be pre-programmed.

Choose Day Care by clicking the Day Care button on theActive Babies screen. Please see the “During the ParentSimulation” section of the software Help Guide.


Day care is on until you select day care “OFF” to startBaby again.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Day Care

OFF �

ON �

Day Care ON

Locate Baby

SEARCHING |||||||

Baby Found!

JAMESAm-Indian Male

Day Care ON




22

Demonstration Mode

Demonstrate all of Baby’s features. You can select one feature at a time,or use Practice All mode to run a random session of all care activities.Use any ID to communicate with Baby and briefly demonstrate theselected feature. See the next page for a chart detailing all demonstrationactivities.

Choose Demonstration mode by clicking the Demo buttonon the All Babies screen. Please see the “BabyDemonstration” section of the software Help Guide.


To stop the demonstration, select Stop Demo from the Demonstrationmenu, point the control unit at Baby, and listen for the chime.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Baby Utilities

Demonstration �

Readiness Check �

Troubleshooting �

Configure �

History �

Demonstration

Stop Demo �

Practice All �

Feeding �

Burping �

Diaper Change ��

Baby Found!

JAMESAm-Indian Male

Feeding

Start Demonstration

FeedingDemonstrationLocate Baby

SEARCHING |||||||

Back to previous screens and Main Menu



Demonstration Activities

23

Activity Length Action required Feedback

Stop Demo N/A None Demo or practicesession ends

Practice All Continuous sessionof each activity

All the actions listedbelow in randomorder

Listed below

Feeding 60 seconds ID Baby and putbottle to Baby’smouth

Coo

Burping 60 seconds ID Baby and patBaby’s back gently

Burp

Diaper change One change ID Baby and changeBaby’s diaper

Coo

Rocking 60 seconds ID Baby and rockBaby gently

Coo

Happy One coo None Coo

Awake 60 seconds Use to demonstrateupside down (headdown) wrong position

None, unless Baby isheld upside down todemonstrate wrongposition; if so, Babycries until position iscorrected

Sleep 60 seconds To test position,place Baby ontummy or head

Breathing sounds;cries in wrong position

Cough One cough None Cough

Fussy 60 seconds ID Baby; nothingwill stop the crying

Crying stops

Head support 60 seconds Let head fall back;rock Baby to stopcrying

Crying stops

Rough handling 60 seconds Hit or drop Baby;rocking Baby to stopcrying

Crying stops

24

View Baby/Simulation Information

You may quickly check the simulation settings currently programmedinto each Baby. This includes start and stop times, infant careschedules, quiet times and more.

From the All Babies, Available, or Active screen, click anyBaby ID and the View Baby Information screen will display.Please see the “View Baby Information Screen” section ofthe software Help Guide.


* READY = Simulation programmed but not started yetENDED = Simulation stoppedRUNNING = Simulation currently in progressDAY CARE = Baby currently in day care mode

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Baby Utilities

Demonstration �

Readiness Check �

Troubleshooting �

Configure �

History �

Readiness Check

Locate Baby

SEARCHING |||||||

Ready!

JAMESSimulation: READY*FRI 4PM - MON 8AM

Battery 5.4VIDs: (ID1 #) / (ID2 #)

Back to previous screens and Main Menu



25

Troubleshooting Baby

If you are concerned about a malfunction, you can easily run adiagnostics check on all of Baby’s functions with this option. Makesure to stop the simulation and retrieve the data beforetroubleshooting Baby. All stored data will be lost.

Gather these items:• Baby• Bottle• Diapers (remove diapers for testing)• IDs

Select a Baby from the list, click the Maintenance button onthe All Babies screen, and click the Troubleshooting buttonto start the diagnostic test. See the chart on page 26 forspecific functions and action needed from you to complete

the diagnostic test. Information appears on screen as the diagnostictest is performed. Allow time for the computer to communicate withBaby between each function test. Please see the “Troubleshooting”section of the software Help Guide.

Handheld control unit users, please see the next page.

For additional assistance or to set up a repair, call RealityworksProduct Support at 800.830.1416.

Please do not send your Baby to Realityworks beforecontacting Product Support for assistance. You will be givena Return Materials Authorization number and special packaging andshipping information. This will ensure that your return and repair ishandled quickly and accurately. Thanks for your cooperation.

Do NOT press the right arrow to enter the TS Results screens. Sixseconds after the Baby Found! screen appears, Baby will coo.Leave the screen as is and move to the next step.

Perform the following tests in any order. You can test every function, oronly the functions you are concerned about. *Retrieve simulation data fromBaby BEFORE performing these tests. All data will be lost if you do thetroubleshooting tests before retrieving the data.

26

Function tested Control Centerabbreviations

Action needed from you

Baby’s responseif function works

Battery None (automatic) None

Memory CS None (automatic) Coo

Motion Mov Move Baby Cough

Position Mov Hold Baby on tummy, then head-down Two chimes

Feeding Btl Bring bottle to Baby’s mouth Chime

Neck Forward Nf Tilt Baby’s head forward Whimper

Neck Backward Nb Tilt Baby’s head backward Two whimpers

Rough Handling RH Strike Baby on its right side just above the hip Three whimpers

Yellow Diaper Yel Place yellow patch diaper on Baby Chime

Green Diaper Grn Place green patch diaper on Baby Chime

Wireless ID ID Hold ID close to Baby’s belly button Chime

Emergency Stop (E STOP) ES Push Emergency Stop button with a

straightened paper clip Chime

All tests PASS None None (automatic) Coo

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Baby Utilities

Demonstration �

Readiness Check �

Troubleshooting �

Configure �

History �

Troubleshooting

BabytroubleshootingLocate Baby

SEARCHING |||||||



Baby Found!

JAMESAm-Indian MaleTroubleshooting

startedTS Results �

When you have finished performing all the tests you want, proceed tothese steps.

If your Baby fails a diagnostic test, please contact Realityworks ProductSupport at 800.830.1416.

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Results

Battery 5.4VBP Check Sum(sum #)BE Check Sum (sum #)BW Check Sum (sum #)Motion PASS

Baby Found!

JAMESAm-Indian MaleTroubleshooting

startedTS Results �

TS Results

TroubleshootingResults

Locate Baby

SEARCHING |||||||



Ignore the “Check Sum” lines.

“PASS” is shown if item passed the test;blank if item failed or was not tested. Seechart on previous page for testing details.

�

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Control Unit Self Test

The control unit checks its internal systems with this option.

The black bar shows the level of battery life in the control unit.

Shows either a pass or fail grade for the operation of the internal clock.

Point the control unit at one of Baby’s communication areas and wait for the screen to change to “Pass.”

Control Unit

Set Clock �

Self Test �

Printer MARTEL �

About �

Language �

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

Self Test

Battery Level �

Clock �

Communication �

Screen �

Memory �

Battery level

Replace Good

Self Test

Battery Level �

Clock �

Communication �

Screen �

Memory �

Clock

PASS

Self Test

Battery Level �

Clock �

Communication �

Screen �

Memory �

Communication

Touch to Babycontact point

SEARCHING |||||||

Self Test

Battery Level �

Clock �

Communication �

Screen �

Memory �

Screen

Black-white test complete

Memory

EP Test PASSRam Test PASS

EP Check Sum XXXXMCU VersionDate / Time

�

�

�

�

Screenflashes all

black,then allwhite.

�

Self Test

Battery Level �

Clock �

Communication �

Screen �

Memory �

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Low Battery Information

Battery module charge status for each Baby is available onthe main software screen.

If Baby’s batteries are low, thecontrol unit screen will display amessage when you try to sendsimulation programming to Baby.

The message means that the battery module is not strong enough tobegin a simulation. Please recharge Baby’s battery module.

If the control unit batteries are low, you will see this symbol in the topright-hand corner of the screen:

Please put fresh batteries in the control unit.

Neither the control unit nor Baby lose data when thebatteries are changed or lose power.

Battery Voltage (shown onBaby Found screen duringPrepare and ReadinessCheck options)

Red LED (onback of Baby)

Battery Status

5.4 – 6.0 volts On Full Charge4.9 – 5.1 volts Flashing 0-2 days left4.8 volts Flashing Recharge batteries4.7 volts Off Baby shuts down (battery stop)

NOT Ready!

Low batteries!

Replace Baby’sbatteries.

Main Menu

Prepare �

Finish �

Day Care �

Baby Utilities �

Control Unit �

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Care, Maintenance, and Storage

Never immerse Baby in water. Never allow water tocome in contact with the electronics in Baby’s back. Babywipes work best for simulating a bath.

Baby’s skin stains easily. The vinyl soaks up inks and dyes. KeepBaby away from:

• Newsprint and other printed material.• New, unwashed clothing–especially jeans, sweatshirts,

and fleece.• Pens and markers.

There is no cleaner that removes all dirt or stains.These cleaners may work:

• Acne cleansing pads and creams• Rubbing alcohol• Nail polish remover• All-purpose cleaner

Do not use any cleaners or abrasives on Baby’s head.These items will remove the paint. Wipe the head with a baby wipe orwet cloth to remove any surface dirt.

Baby’s joints have been specially treated and should notdry out. If the joints do become stiff, joint lubricant may bepurchased from Realityworks to prevent the tearing that results fromdry vinyl. One tube of the joint lubricant can be used for up to 40Babies.

Never store the batteries in the control unit. Battery leakagecan damage or destroy electronics. Battery leakage is notcovered by warranty.

Baby should not be plugged in for long periods of time (more thanone month). Babies store best at low charge, unplugged, and in a coolenvironment.

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Do not store Baby where excessive heat or cold couldaffect the vinyl or electronics.

Baby’s clothes are NOT flame retardant and should notbe worn by real infants.

If you store Baby in its shipping box, place Baby in itsplastic bag to prevent paint damage. The cardboard will rubpaint off the back of the head. NEVER wrap Baby innewsprint. The ink will leave permanent stains on Baby’s body. Thewarranty does not cover damage to Baby’s vinyl body.

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Is there any latex in Baby or the bottle?No. Baby and all accessories do not contain any latex.

The Baby/battery module become warm during charging. Is thisnormal?

Yes. Heat is a natural by product of the charging process. A fuse and thermal cutoutprotect the batteries, the electronics, and the Baby in the event of a real problem.

How long does it take to charge Baby?A completely drained battery module takes 6 hours to charge.

How long does a charge last?From a full charge, the battery module will power a simulation at least five days.

How long can I leave the charger connected to Baby?It does not harm Baby or the rechargeable battery module to leave the chargerconnected for up to one month at a time. Leaving the charger connected forlonger than one month can reduce the capacity of the battery module.

How long will the rechargeable battery module last?The battery module will last up to 500 cycles or up to 6 years. Many factors willinfluence the actual life. To maximize useful battery life:• Store Babies in a cool environment.• Try to charge batteries every 3-6 months, even when not in use.• Don’t leave Baby connected to a charger while in long-term storage (greater

than one month).

I fully charged my Baby, but the Control Center software showsonly a partial charge.

The charge may have stopped prematurely––ensure Baby is not sitting in directsunlight and is away from heat sources.

The Control Center software updates the battery status every few minutes. Wait afew minutes to ensure it is up-to-date.

If after 10 minutes it is still showing a less-than-full charge, the fuel gauge mayneed to be re-calibrated. Contact Product Support at 800.830.1416 forinstructions.

What does the green charging light mean?The green LED indicates what the status of the charge process is. If thebatteries are completely drained, the green LED will flash while the batteries are“trickle charged” to a safe fast-charging state. The green LED stays solidthroughout the fast charge, and turns off when it is complete.

When do you configure Baby?You can configure Baby at any time before the start of a simulation. Once astudent ID is configured to a specific Baby, that ID only works with that Babyunless it is reconfigured. It is important to keep Baby and the ID together oncethey have been configured for each other.

Frequently Asked Questions

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How many Babies can I program at once? There is no maximum number of Babies you can program at one time. However,the maximum number of Babies the control unit will store simulation data for is30. Control Center software will store as many reports as your computer canhandle.

The Communication Pod is connected but the Babies do notrespond. The Pod icon in the lower right corner is red and the PodLEDs have stopped flashing. What should I do?

Restart your computer.

How long in advance can I program the simulation? You can program Baby up to seven days in advance.

How can I stop a simulation early? Baby can be stopped early by three methods. The first is to use the End Simulationfeature on the control unit. The second is to use the Stop button in the ControlCenter software. The third is the Emergency Stop feature. Use a straightened paperclip to gently press and hold the Emergency Stop button until Baby chimes sixtimes. (You may need to hold it for as long as 15 seconds.) Baby is now inactiveuntil Baby is reprogrammed.

I programmed another simulation, but it has not started yet. Isthere any way to retrieve the previous simulation’s data?

NO. The Demonstration option, the Practice option, and programming Baby for anew simulation erases the data stored in Baby’s computer. Make sure you use GetData, End Simulation, or the Control Center software to download the data fromBaby before practicing, demonstrating, or programming.

What is the difference between ID 1 and ID 2?ID 1 is usually the parent ID. ID 2 is a second ID often used as the Babysitter ID.When the simulation data is viewed or printed out, the IDs are called Parent andBabysitter, not ID 1 and ID 2.

How can I tell if the IDs are working properly?Select Baby Utilities from the control unit Main Menu, and then select Configure.Configure the ID to Baby (instructions on page 11). If the IDs are successfullyconfigured to Baby, they work properly.

Are the IDs waterproof?Yes, all IDs are waterproof and may be submerged in water. Dry the ID offcompletely before using it. The IDs do not contain batteries.

What is the difference between a Quiet Time and Day Care?Quiet Times are pre-set periods of time throughout the simulation when Baby doesnot request care from the student, and are in one-hour intervals up to 12 hours.There are three quiet times available per simulation. Baby will not ask for any careduring the quiet time, but Baby will cry for head support failure, rough handling, and wrong position. An example of when to use a quiet time would bewhen a student will be at a sporting event and no babysitter is available.

Day Care is a feature turned on and off by the instructor with the control unit or

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Frequently Asked Questions (cont.)

Control Center software by selecting “Day Care” on the Main Menu. You can putBaby into day care at any time during the simulation. Baby stays in day care untilyou take Baby out of day care. Baby will not cry for care or respond to headsupport failure, rough handling, or wrong position while in day care.

How long will Baby cry before it records a neglect? Two minutes.

What are the highest event numbers?The largest number for numerical displays such as missed care or mishandling is 254.

Students complain that Baby cries during feeding, even if the bottleor breast feeding device is held in the proper place.

RealCare® Baby II-plus needs to be held and sense movement while being fed. Ifthe student props the bottle up to Baby’s mouth and lets Baby lie down and feed,Baby will cry due to lack of movement. Students can no longer prop up the bottleand let Baby feed on its own. They must hold Baby during a feeding.

My report summary shows five mishandling events, but only twoare shown on the detail screen. What happened?

Baby counts all mishandling and missed care events but only stores detailinformation for a combined total of 49 mishandling events and missed care eventstogether. The student had five mishandle events, but only two of them wererecorded before the first 47 missed care events occurred.

The report shows that there were 8 abuses but the student has 100percent proper care.

Abuses are counted as mishandles and do not effect the proper care percentage.

Baby shut down before the scheduled stop time. What could havecaused Baby to turn off early?

RealCare® Baby II-plus is designed to shut down if one of four events occurs. Todetermine what may have caused a shutdown, be sure to use “End Simulation” andthen view the simulation report. Look at the bottom line of your control unitscreen or the Control Center report screen for any of the following:

E Stop = Emergency Stop button was used. N Stop = Neglect Stop. Baby was neglected for 12 hours and shut down. A Stop = Abuse Stop. Baby was abused 24 times and shut down. B Stop = Battery Stop. Baby shuts down when batteries go below 4.7 volts. Baby

needs to be recharged.

How do I individually demonstrate care events?With Control Center software, select the Baby you wish to demonstrate, then clickthe Demo button to enter the demonstration screen. Refer to the Control CenterHelp Guide for more details. With a control unit, select Baby Utilities from theMain Menu, and then choose Demonstration. Scroll down to the specific careactivity you would like to demonstrate.

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How much time elapses between each care event in Practice Allmode?

When using the Control Center to perform demonstrations, the default is 30seconds, though you can change this time to 10–255 seconds. With a control unit,there are approximately 30 seconds between each care event in Practice All mode.

Are the diapers washable?Yes. Washing the diapers does not affect the sensors. See the tags on the diapers forwashing and drying instructions.

The student immersed Baby in water.Take off Baby’s arms and legs. Remove battery cover and drain any water fromtray. Do not touch the electronics or batteries. Lay Baby on its belly to dry for atleast one week. Then try charging the battery module. If the LEDs turn on, tryprogramming Baby and perform a troubleshooting test. If they do not turn on,contact Realityworks Product Support at 800.830.1416.

Why is Baby buzzing or making strange noises next to electronicdevices?

Some electronic devices, like cell phones, create a lot of interference. This is mosteasily observed in Baby’s sounds. This interference will not harm Baby. Both thecontrol unit and Baby are tested to ensure that such interference does not damagethe electronics or cause any lasting effect. Both the control unit and Baby are testedto international and FCC standards to ensure that their radiated emissions arewithin safe and acceptable limits and do not pose a danger to people or otherelectronic devices.

How do I clean Baby?Try any of the following cleaners to remove dirt stains:

• Goop® Hand Cleaner with Pumice • GoJo® Orange Pumice Hand Cleaner • Baking soda • Tech cleaner • Soft Scrub® Cleanser without bleach • Oxi Clean • Mild dish soap • All-purpose cleaner • Acne cream • Rubbing alcohol

Realityworks has found NO effective product to remove ink stains from Baby’svinyl. Depending on the type of cleaning that needs to be done, you may use agreen kitchen scrubby or the equivalent to rub the cleaner on the stain. You canthen remove the cleaner with a damp cloth.

IMPORTANT: Do NOT use any cleaners on Baby’s painted areas, includinghead, lips and cheeks. Use only a mild soap and water solutionand soft cloth on these areas.

36

Frequently Asked Questions (cont.)

The control unit does not turn on.The batteries in the control unit could be low. Change the batteries and try thecontrol unit again. No data is lost.

Do I have to reset the control unit clock for daylight savings time?Yes. To reset the clock, select Control Unit from the Main Menu, and then chooseSet Clock. Press the up and down arrows to change the time.

Do I have to reset the control unit clock for leap years?No. The control unit is designed to take leap years into account.

Can I start Baby without a control unit or Control Center?No. There is no Emergency Start option with RealCare® Baby II-plus.

How much simulation data can the control unit store? Data for up to 30 Babies. After data for 30 Babies has been stored in the controlunit, the oldest simulations will automatically be deleted with each new simulationthat is downloaded.

The control unit stays on the “SEARCHING” screen and nothingseems to be happening.

Baby may not be in the control unit’s range for communication. The best controlunit communication areas on Baby are on the upper chest and lower belly region inboth the front and back of Baby. Hold the control unit two inches from one of thetarget areas shown on page 6, and hold it steady for five seconds. Do not wave thecontrol unit around Baby. If the “SEARCHING” screen remains, check the batterylevels of both the control unit and Baby.

The control unit shows a Total Crying Time of 999 minutes.The largest number possible for crying time is 999 minutes. Crying time includes allcrying for rough handling, wrong position and neglect, as well as scheduled cryingfor care.

The control unit is in the wrong language.Turn the control unit off, then back on. This will bring you to the Main Menu.

1. Scroll down to the last option on the screen and press the right arrow.2. Again, scroll down to the last option on the screen and press the right arrow.3. Scroll up to the first option (English) and press the right arrow.

Is the control unit broken when the screen looks like this?No. You or someone else accidentally selected Japanesefor the control unit’s display language. See the answerto the previous question for instructions on changingthe language.

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How will I know when it’s time to replace batteries in the controlunit?

A battery symbol appears in the top right-hand corner of the control unit screenwhen batteries start to weaken: You may also check the battery level by using theSelf Test option on page 28.

What is the USB port on the control unit for?Stored simulation reports can be downloaded from the control unit to a desktopcomputer for additional grading and printing options with RealCare StudentReports™ software. Contact Product Support for details.

The bottle cover is missing. Can I get a replacement?Yes. Call Customer Service at 800.830.1416 to order replacements.

Can I use the grading system I use for my older Babies?Yes. However, RealCare® Baby II-plus has additional reporting features to help withthe grading process. Suggestions for grading can also be found in the ProgramManual.

Can I use any diapers or bottles with my Babies?No. Diapers and bottles other than the ones supplied by Realityworks do NOTwork with Baby. Any Realityworks bottle will work with original RealCare® Baby,RealCare® Baby II, and RealCare® Baby II-plus. Original RealCare® Baby diaperswith blue and white patches do NOT work with RealCare® Baby II or RealCare® Baby II-plus. RealCare® Baby II diapers with green and yellow patcheswork with RealCare® Baby II-plus but do NOT work with original RealCare® Baby.

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Glossary

AboutShows the version number and manufacture date of your control unit.Baby UtilitiesMenu where the Demonstration, Readiness Check, Troubleshooting, Configure, andHistory options are located.Care LevelThe frequency and length of care Baby requests during the parenting simulation.Choose from EASY, MEDIUM, and HARD levels in the control unit.ConfigureMenu where the name, ethnicity/gender, and IDs for a particular Baby can be changed.Control Center softwareComputer software used for all programming, data retrieval, and troubleshootinginteractions with Baby.Control unitThe handheld device used for all programming, data retrieval, and troubleshootinginteractions with Baby.Day CareOption you can activate on demand when the student can’t care for Baby. Baby doesnot request any care when the day care option is activated.DemonstrationHelps you demonstrate each of Baby’s actions individually, i.e. feeding, burping,rocking, etc.End SimulationStops the parenting simulation and downloads the data.FinishMenu where you can get data from Baby’s computer, end the parenting simulation,view a report of simulation data, or print a report of the data using an infrared printerfrom Realityworks.Get DataDownloads simulation data from Baby’s computer.HistoryDisplays history for a Baby.IDSmall circular device worn on a wristband by the student caring for Baby.LanguageSelect from five display languages in the control unit: English, Spanish, Japanese,French, and German.Locate BabyControl unit screen text that means the control unit is trying to communicate withBaby (point control unit at area shown on page 6 and hold it for 4-5 seconds).MishandleNumber in the simulation data report that shows how many times the student did notsupport Baby’s head, roughly handled Baby, placed Baby in a wrong position, or shookBaby (Shaken Baby Syndrome).

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Missed CarePercentage and total in the simulation data report that shows how often the studentdid not provide care to Baby within two minutes.

Original RealCare® BabyPrevious model of Baby. Uses touch IDs and a smaller, square control unit.

Practice AllA shortened sequence of all Baby’s care events, used for student practice in the classroom before taking Baby home (under the Demonstration option).

PrepareThe control unit menu where you choose a start and stop time for the simulation, anEASY, MEDIUM, or HARD level of care, pre-set any quiet times where Babyrequires no care, and transfer those choices to Baby.

Print ReportPrints simulation data using Control Center software, RealCare Student Reports™

software, or an infrared printer from Realityworks.

Proper CareA percentage and tally in the simulation data report that shows how often the studentprovided care quickly (within two minutes). The higher the percentage, the more timesthe student gave good care.

Quiet TimesPre-set periods of time throughout the simulation when Baby does not request carefrom the student.

Readiness CheckDouble-checks your simulation choices for a Baby and displays a report on the screen.

SearchingText that means the control unit is trying to communicate with Baby (point controlunit at area shown on page 6 and hold it for 4-5 seconds).

Self TestTests all control unit functions.

Set ClockTask where you set the clock, ensuring the start and stop times and Baby’s schedulesfollow the actual time of day.

TroubleshootingA quick way the control unit can find any technical problems with a Baby.

View ReportAllows you to view simulation data on screen.

1011040-02D*1011040-02*

RealCare Baby II-plus Operating Handbook - Realityworks · PDF fileRealCare® Baby II-plus...

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