ClickSoftware for IBM Maximo extends the power of IBM’s leading Enterprise Asset Management platform by integrating strategic and tactical tools for complete management, control, and visibility of your mobile workforce.

Now you can reduce costs, increase asset uptime, reduce maintenance time, and increase crew productivity by seamlessly integrating forecasting, capacity planning, scheduling, and enterprise mobility with your service and maintenance planning.

The joint IBM Maximo and ClickSoftware platform creates a real-time, two-way flow of mission-critical data to-and-from the field, supporting better decision-making and business performance.

Enterprise Asset Management Meets Mobile Workforce Management

Extend the capabilities of your Maximo platform by using advanced service chain management techniques from ClickSoftware, the leading provider of workforce management solutions for asset-focused companies. Eliminate the gap between asset maintenance requirements and crew deployment, and set a new standard in operational performance and reliability.

O Accurately forecast future demand and plan accordingly to deploy the right number of resources and crews when and where they are needed

O Create automatic and optimized schedules for all types of planned and corrective maintenance

O Support multi-person field service and maintenance crews of any size and complexity

O Optimize crew scheduling by automatically considering factors such as resource load, Service Level Agreements, work priority, contracts, preferences, crew makeup, technician skill levels and efficiency, travel and overtime costs, and other business factors

O Fully supports smartphones, tablets, and laptops giving enterprise-level performance with fast response times for regional, national, and global companies

Why ClickSoftware for IBM Maximo?

Combined platform covering EAM, forecasting, planning, scheduling, mobility, and analytics

Accurately forecasts service demand and resource capacities

Optimizes schedules, managing any job complexity with sophisticated in-day optimization

Seamlessly integrates crew scheduling into IBM’s Maximo EAM product

Mobile platform leverages HTML5 supporting any device and any operating system

Provides mobile apps combined into role-based packages

Increase revenues by improving asset uptime and resource productivity

Reduce costs associated with travel, mileage, overtime and missed SLAs

Uses algorithms developed by experts for service industries

Expand mobile solution using certified apps

Real-time Mobile Workforce and Enterprise Asset Management for IBM Maximo®

Please contact us for more information:1-888-438-3308 info@clicksoftware.com www.clicksoftware.com

Real-time Mobile Workforce and Enterprise Asset Management for IBM Maximo®

Feature Advantage Benefit

Automatic demand forecasting using multiple optimization methods

Produces accurate demand forecasts leading to reliable capacity planning and resource allocation

Increased resource productivity with less idle time; higher service level achievement through greater coverage

Automatic resource capacity planning using multiple optimization methods

Produces accurate resource capacity plans leading to realistic levels of resource availability

Increased resource productivity with less idle time; higher service level achievement through greater coverage

Manage forecasting and planning ‘what-if’ scenarios

Forecasts and plans aren’t a given: Build different models for alternative futures

Increased business agility and flexibility

Multiple scheduling options from manual through to fully automated

Supports all levels of automation and sophistication

Increased optimization and reduced costs with a proven ROI

Real-time optimization that immediately responds to changes

Immediate, automatic, responses to field and customer events

Increased productivity; reduced delays; greater asset uptime; higher achievement of service levels

Optimized schedule using multiple factors, people, crews, contractors, assets, and complexities

Optimizes using specific business objectives and supports existing business processes

Increased efficiency and productivity with the correct resource assigned every time

Street-level route optimization using accurate and detailed street maps

Realistic routes and reliable estimated times of arrival

Reduced mileage and fuel consumption

Define and execute multiple scheduling policies

Faster response to emergencies and other unplanned scenarios

Reduced response times; ability to react faster to major changes

Dispatch work to mobile devices and receive real-time progress updates

Quicker return-on-investment by immediately communicating with the field

Increased efficiency, utilization, and productivity

Rapidly deploy approved apps from the ClickAppStore

No coding required; expand mobile platform to suit future business needs

Reduced IT management costs; faster implementation time

Mobile platform built on HTML5 supporting any device and operating system

Flexibility to use the device of choice, supporting company Bring Your Own Device policies

Reduced device management costs; longevity of mobile solution; freedom to choose devices

About ClickSoftwareClickSoftware is a global leader in automated workforce management and optimized solutions for the enterprise.

Available via the cloud or on-premises, our solutions provide organizations with end-to-end visibility and control of the entire service process and enables them to drive their businesses forward by optimizing forecasting, planning, scheduling, mobile workforce management, and customer communication in order to boost productivity and increase customer satisfaction, while decreasing overall costs.

ClickSoftware is the number one choice to deliver superb business performance to any size organization in all services sectors.