Real About Diversity

www.brianpatrickjensen.com ©Brian Patrick Jensen (All Rights Reserved 2012)

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Real About Diversity

www.brianpatrickjensen.com

©Brian Patrick Jensen (All Rights Reserved 2012)

Until I did it for me 25 years in HR overseeing employment of thousands and NEVER, not once….




Until I did it for me

… Hire, assist person who is deaf or hard of hearing*


About 2 to 4 per 1,000 are “deaf”.

9 to 22 per 1,000 are severely HH or deaf.

Anywhere from 37 to 140 per 1,000 some kind of hearing loss.

About 2 to 4 per 1,000 are “deaf”.

9 to 22 per 1,000 are severely HH or deaf.

Anywhere from 37 to 140 per 1,000 some kind of hearing loss.

* U.S. Census Bureau Survey of Income and Program Participation (SIPP)



Until I did it for me


Tone deaf since child SSHL (left) 2006 Hearing aids fine until

Spring 2010, then… Vertigo, balance illness,

major bilateral declines “Effectively deaf” 7/9/10

Tone deaf since child SSHL (left) 2006 Hearing aids fine until

Spring 2010, then… Vertigo, balance illness,

major bilateral declines “Effectively deaf” 7/9/10

“Mr. Jensen is effectively deaf.” Doylestown Hospital-ENT audiology report on 7/9/2010



HRVP essential functions Interviewing

Training Client “shows” Field dispatch EE counseling Meetings

Media, writing Benefits / comp Broker / negotiate Exec coaching MBWA, safety SP/Exec facilitation




And I didn’t know…In July 2010, only 41% of individuals with a disability who were age 21 to 64 were employed, down from nearly 46 percent in 2005.




And I didn’t know…Adults age 21 to 64 with disabilities had median monthly earnings of $1,961, while those with no disability earned an average of $2,724.




And I didn’t know…Ultimate Diversity:Each disability is HUGELY different from the nextIndividual uniquenessJob, task, role uniqueness




But I did know the…

unexpected unwanted unpleasant unsettling unlucky

unhappy unprepared uncharted unrelenting unimagined




Real About DiversityFit for Duty Analysis



HRVP essential functions Interviewing

Training Client “shows” Field dispatch EE counseling Meetings

Media, writing Benefits / comp Broker / negotiate Exec coaching MBWA, safety SP/Exec facilitation




1 Avoid optimism trap 2 Stare down hard reality 3 Find higher meaning 4 Visualize the extraordinary 5 Take specific action

Resilient leaders…




Avoid optimism trap Hard-wired optimism*

is denial in disguise*People hugely underestimate chances of getting divorced, losing a job and being diagnosed ill while overestimating personal achievement, family fortune and life span.

-Time Magazine: The Science of Optimism




Stare down hard reality Colleagues not sure I understand them Don’t know when I don’t know Get exponentially less information I am more isolated; talk to less people Interpreting visual cues is exhausting Lip reading seems impossible Doing job is far more difficult Successful career stopped in tracks Feel sick and off balance a lot




Find a higher meaning




Personal reality is…World is literally more vividMy eye sight has improved Greater insight into othersInspired by others’ feedbackImproved writing and reading skills More connected with my kids




Business reality is…Employees learn new tools/skillsI get to hone my best strengthsCaptions add value to me & clients New and enhanced networksCompany embraces diversityGreat marketing potential Accomplishment more rewarding




Visualize the extraordinary

Nothing heals as vision!

Real About Diversity

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