Ready, Set, Goour Journey to Zero Harm...Spring Hill, Port Richey Richey Tarpon Springss Palm Harbor...

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Bridging the Gap in Risk Management and Patient Safety August 18-21, 2020 Ready, Set, Go...our Journey to Zero Harm Presenters: Lavonneda Hyland, JD, MBA, RN Jodi Brennan, MS, RN

Transcript of Ready, Set, Goour Journey to Zero Harm...Spring Hill, Port Richey Richey Tarpon Springss Palm Harbor...

Page 1: Ready, Set, Goour Journey to Zero Harm...Spring Hill, Port Richey Richey Tarpon Springss Palm Harbor Dunedin ;learwater Beach Clearwater. edington Shores Redington Beach. Treasure

Bridging the Gap in Risk Management and Patient Safety

August 18-21, 2020

Ready, Set, Go...our Journey to Zero Harm

Presenters:

Lavonneda Hyland, JD, MBA, RN

Jodi Brennan, MS, RN

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Who is BayCare?

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BayCare Health System

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On the Road

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Breakdowns and Detours

Frequent changes

Lack of consistent communication / understanding across the teams

Interpretation of trigger events

Shift of decision-making e.g. from local to system

Implementation schedule

Frustration

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Souvenirs

Increased number of RCA’s

System involvement in Zero Harm initiative

Earlier disclosure

Earlier assessment and resolution of claims leading to reduced financial impact to organization and it’s the right thing to do for our community.

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The Journey Continues

Culture of Safety as a team goal

Engaging managers in the process (Manager Forum focus)

Culture of Accountability for both TMs and Physicians System-wide definition for Zero Harm

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Thank You