©2010 HP Confidential2©2010 HP Confidential

Arnaud Van Severen, TS ConsultingFebruary 9th, 2011

RE-THINK THE CLIENTHP holistic approach to Client Infrastructure Refresh

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AGENDA

– Current scenario– HP Value proposition– HP Services– HP products – Why HP for Windows 7– How to get started

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RE-THINK THE CLIENT

1 - CURRENT SCENARIO

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HARDWARE DRIVERS

SOFTWARE DRIVERS

BUSINESS DRIVERS

A “PERFECT STORM” DRIVES ENTERPRISES TO REFRESH THEIR CLIENT INFRASTRUCTURE

– New Devices – New device

technologies– New chip sets– HW refresh long time

due– Real energy savings

(up to 50%)– Enhanced

performance driving productivity gains

– Vista low acceptance– W7 available (best

Microsoft Product ever)

– Majority of customers on XP or previous OS

– XP support @ end of life

– New Solution and technologies available (client virtualization)

– Complexity and cost of Client Computing

– Security and compliance

– New ways of work– Productivity needs

6

Should employeesbring their ownPCs for work?

How do I manage costs?

How do I take advantage

of virtualization? Should we go with

Rich Clients orThin Clients?

How do I keepmy mobile

users productive?

Should I embracecloud services?

How do I keep mydata safe andapplications

secure?

Refresh is not only about platform migration Other concerns exist today

The Time is Now to Rethink the Client infrastructure

7

Pressure on IT– Complexity and cost: Client computing

has grown complex over the years, leading to high cost

– Security and compliance: Organizations are at risk for data loss, compliance issues, and information theft

– Change & Choice: IT must plan for more change – new devices, new ways of working, new user expectations – and the organization must react quickly to business changes

– Productivity: People expect computing to always work, and to enable communication in a variety of ways

Why New Client Infrastructure

8

The Time is Now – Rethink the Client

– Simplify client computing, with a more reliable, secure, and manageable client infrastructure delivering a lower, more predictable cost

– Triggered by the convergence of maturity of datacenter best practices, new client technology, and the extension of integrated management and security to the client

– The right client for the right client workload for the enterprise

HP Point of View:

Holistic Business focus Hybrid model

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RE-THINK THE CLIENT

2 – HP VALUE PROPOSITION

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Yesterday Distributed PC architecture 9 year old Operating System Platform3-6 year old PC PlatformLimited capabilities for next gen

desktop 84% market share (XP 66.15%, Vista 17.47%)

Running business today

A paradigm shift which drives diversified opportunities for improved agility & efficiency

Next Gen Access DeviceDistributed / Virtualized architectureCurrent OS & HW PlatformUX+, Energy efficientOn Demand Application delivery, VoIP8% market share

(Windows7 7.75%)

Not proven in business today

1111 HP Client & Infrastructure Management Tools & Process

Security

Strategy

Datacenter

Governance

Hybrid Solution BlueprintHP Client Infrastructure

Traditional clients, client-

hosted

Application Management

Access Devices

Server Hosted Computing

VDI

Dedicated Remote Clients

End-

user

segm

ents Task

Oriented

BasicProductivity

KnowledgeWorker

PerformanceUser

12

1.A structured, service lifecycle approach

2.Capability model, roadmap and design that addresses people, process and technology

3.Solution architecture blueprints that provide customization to protect key investments already made

4.A whole portfolio of new leading edge products to meet differentiated end user needs

5.Reference examples from real life implementations

Rethinking the Client : a journey which requires…

1313

Complete HP PortfolioComprehensive Solution Delivery

PC & ThinClients

VDI, App Streaming, MDOP, Blade Workstation, SBC

Strategy – Assessment – Plan – Design – Implement – Support - Outsource

Insight Mgmt SWDatacenter Management

–BladeSystem–StorageWorks–Virtual Connect Flex10

–Networking–Thermal Logic

Converged Infrastruct

ure

Client Mgmt SW

–Client Automati

on–Device Manager

Application Management

14

HP has a holistic approach to the redefinition of the Client Infrastructure and offer a set of entry level services to ‘Rethink Client Infrastructure’

HP has a unique E2E approach to W7 migrations which includes all required components: Depth and breath of product portfolio : HW & SW Depth and breadth of Services Portfolio : Client Infrastructure Strategy, Planning,

Assessments, Apps migration, Deployment, Support, Operation Access to a network of partners which can complement with specific technologies/tools

HP can help customers to: Take advantage of Microsoft W7 Jumpstart program and funding, expanding on new

Client technologies Understand the business value of the migration Assess Infrastructure and application portfolio readiness to W7 migration Experience the new solution via PoC and Pilots service offerings Define and execute a road map from current to desired status Program Manage and deliver the entire migration process

HP Value proposition

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HP-Microsoft Partnership – A unique relationship in the IT market

25-year alliance to optimize Windows solutions with HP

Microsoft Gold Certified Partner Five-time “Microsoft Global Enterprise

Partner of the Year” A preferred development platform Collaborative R&D Hundreds of M$ investments to deliver

long term higher Value to joint Customers

A number of joint initiatives including the Windows 7 JumpStart Program

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RE-THINK THE CLIENT

3 – HP SERVICES

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HP CLIENT INFRASTRUCTURE SERVICES PORTFOLIO CONSULTING AND SUPPORT

– Managed transition to Windows 7 – Prescriptive, automated processes – refresh or existing clients– Build multi-year roadmap for client management & security– Custom Integration Services (Image build & mgmt, asset tagging, bios mgmt…)

Client Migration Services

– Build consensus on client infrastructure vision and concepts – Identify business issues and opportunities, ROI– Apply technology to the prioritized business issues

Client Strategy Services

– Datacenter control brought to client computing– Implement the right mix of models– Extend Converged Infrastructure to the client

Client Virtualization

– Application discovery, rationalization and packaging– Application testing, remediation– Models include Client hosted, virtualized, streaming

Client Application Management

– Client & Virtualization management & automation– Data Protection & Recovery . – Desktop Security, Identity Management, Directory Integration,

Virtual Machine Security

Client Management & Security

Client Infrastructure Training & Support

– Server and Storage support – warranty to mission critical

– Software support – Microsoft, VMWare, Citrix– IT and End user training

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HP Transformation Experience WorkshopClient Strategy Services

– Duration: 1 day– Availability: Global– Delivered by

experienced HP Consultants

– Build a vision of the future environment

– Quantify opportunities and risk– Gain stakeholder buy-in– Determine best place to begin

the transformation

Result: A shared vision, a set of priorities, a roadmap to execute

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HP Business Benefits RoadmapClient Strategy Services– Discover business cases with

key business stakeholders– Identify, quantify and analyze

solution benefits

Result: A high level Client Infrastructure roadmap with related business case, based on business priorities and quantified benefits

– Duration: 2-4 weeks– Availability: Global– Delivered by

experienced HP Consultants

– Target Audience: CIO, IT Manager, Key Business Unit Managers

2020

HP Strategic ArchitectureClient Strategy Services– Make technology decisions

based on the business and technology roadmap

– Simplifies and organizes business and technology before you start, to reduce risk

Result: A strategic architecture blueprint and detailed Client Infrastructure transformation plans to introduce new technologies, includes cost estimates

– Duration: 4 – 6 weeks– Availability: Global– Delivered by

experienced HP Consultants

– Target Audience: IT Manager, IT Owners

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HP Client Migration Services

– Minimal disruption to user productivity with automated process

– Reduce risk from application incompatibility

– Simplified migration with standard tools and processes

– Global reach– Increase security with

integrated Client management – Smooth adoption with

standard or custom training for Windows 7

– Assessment– User Discovery &

Segmentation– Application

Compatibility Factory– Automated Deployment– Managed Refresh– User Training

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HP Client Migration Services– MSFT certified for ACF

(Application Compatibility Factory)

– SW Solution Centre in Ireland– Near-shore and Off-shore

capabilities– Proven Methodology which

ensure low risk & high quality

– Application discovery– Application Portfolio

rationalization– Application Compatibility

assessment– Application remediation– Application Testing – User Acceptance Testing– Application Packaging– Application Deployment

Application Compatibility and Migration - details

DiscoveryAssessment

FixCheck

TestingDeployment

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HP Client Virtualization Services– Choose the best model for each

user segment– Simplify complexity with

blueprints for each model– Improve control and security-

bring client workloads into the datacenter: apply datacenter-level control to client computing

– Virtual Desktop Infrastructure (VDI)• Citrix / VMWare / Microsoft

– Application Streaming• App-V, XenApp, ThinApp

– Microsoft Desktop Optimization Pack

– Server Based Computing– Remote Desktop Services– Client hosted virtualization

/ offline– Med-V, VMWare offline

desktop– Blade Workstation/PC

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HP Global Windows 7 Clients

2525

Customer referencesCustomer Services

deliveredNo. Of apps

Yearswith HP

Rabobank Offshore apps packaging + onshore packager

100 per year 7yrs

BNP Paribas Apps packaging + onshore packagers

150 per year 6yrs

Morgan Stanley

Discovery, packaging, UAT, apps compatibility

250 per month 8yrs

RWE Discovery, assessment, remediation, packaging, integrationtest and UAT

1500 One-offXP migration project

Citibank Discovery 7000 One-offXP migration project

Credit Suisse Discovery, packaging, integration test

3200 One-offWin 7 migration project

Diageo Discovery, rationalisation, packaging, remediation, integration test and UAT

900 One-off Vista migrationproject

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Re-think the client

4 – HP Products – Why HP for Windows 7

PSG

HP’s Powerful Portfolio

IPG EB

HP MEDIASMARTHDTV

Personal Systems Group Product Portfolio Highlights

CONSUMER DESKTOP CONSUMER NOTEBOOKS

iPAQs COMMERCIAL NOTEBOOKS COMMERCIAL DESKTOPS WORKSTATIONS

HPFS

THINCLIENTS RPOS DIGITAL SIGNAGE

Custom Integration Services (CIS)

Integration Security Deployment

Har

dwar

eS

oftw

are

• HP Drop-in-PC-Packaging Service• HP Standard PC BIOS Settings Service• HP Third-party Hardware Integration Service• HP Device Model Management Service

• HP Simple Asset Tagging Service• HP Standard Asset Tagging Service• HP Customer–supplied Asset Tagging Service• HP Standard Security Tagging Service• HP Custom Security Tagging Service

• HP PC Image Load Service• HP PC Image Modification & Load Service• HP PC Image Build & Load Service

• HP PC BIOS Asset Tagging Service• HP Backup Media Design & Replication Service• HP PC BIOS Revision Control Service• HP Intel vPro Setup & Configuration Service

• Coming soon…

GetMore™ Project and per-PC-Unit

Factory Services

Does that 5 yr old PC seem to boot slower every year?

Time to Refresh that old PC with HP and Win 7

Stop Waiting

“A new HP PC with Win 7 Professional will boot up to 55% faster than your old PC and shutdown

up to 31% quicker”**

2004 - 5 Year Old Desktop w/ XPP 2009 HP Desktop w/ Win7

HP Confidential

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RE-THINK THE CLIENT

5 – HOW TO GET STARTED

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4 SIMPLE OPTIONS TO GET STARTED

Jumpstart PoC

A ten day engagement to

help organizations determine

requirements and test new

products in lab.

Jumpstart Applicatio

n Assessme

ntA quick and cost effective way to

remove uncertainty

around application

compatibility determination and resolution

Jumpstart Production

PilotA ten week

engagement for deploying

Optimized Desktop solution and

collecting user feedback..

Win 7 Workshop

A 1 day engagement to

help organizations

understand the benefits from

Win 7 and challenges of deployment

Initiative service offering

SO1

SO2

SO3

SO4

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SO1 – WINDOWS 7 WORKSHOPA 1 day on visit from a PSG & TS Pre Sales Technical Consultant to:

• Review the Win7 new features & added value for your organization with a focus on (Performance, Stability, Power efficiency, & Security)

• Review the new PSG Portfolio and how it optimizes these new Win7 features with (Performance benchmarks & new feature demos) that translate to a lower overall TCO for your organization

• Review the challenges that IT Professionals will face when migrating to Win 7 (New OS, New platforms, & deployment methodologies) and how, by engaging with HP TS, we can guide you through the whole migration process from start to finish.

• Next Steps…

SO1

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SO2 - JUMPSTART PROOF-OF-CONCEPTDelivering answers to your Windows 7 and Office 2010 deployment questions

Optimized Desktop Value

Image Engineering

Application Compatibility

Image Deployment

Application Virtualization

App

Seats Deployed Up to 50Environment LabDuration 10 days

Confidential to HP and Microsoft

New Client Infrastructure

Roadmap

New HP Client HW

SO2

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Client Strategy ServicesSO2 - TRANSFORMATION EXPERIENCE WORKSHOP

– Duration: 1 day– Availability: Global– Delivered by

experienced HP Consultants

– Build a vision of the future environment

– Quantify opportunities and risk– Gain stakeholder buy-in– Determine best place to begin

the transformation

Result: A shared vision, a set of priorities, a roadmap to execute

SO2

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SO3 Windows 7Application Assessment Express ServiceTesting your application portfolio

1. Submission of applications (MSI packages, Installer executables, original source files)

2. These applications are analysed using the AppTitude Compatibility Manager for Vista

3. Detailed report by application providing indicating issue type and area, estimate of time and effort required to remediate (if possible)

4. Results are reviewed and verified by HP ACF consultants

5. Workshop with the Client to discuss assessment report which then becomes the foundation for Application Remediation phase.

• Considerably reduces time spent on overall migration• Provides application specifics data on compatibility level, type of issues and

actions to remediate• Provides the baseline for HP full ACF remediation services

The Express Assessment provides a detailed report of compatibility issues for assessed applications and estimates time and effort required to remediate.

(*) Express Assessment offering is capped at 250 application maximum

SO3

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SO4 - TS PRODUCTION PILOT JUMPSTART SOLUTION The quick start to Windows 7 and Microsoft® Office 2010 deployment

Planning and Solution

Definition

Image Engineering

Application Compatibility

Image Deployment

Application Virtualization

App

Seats Deployed Up to 500

Environment Production

Duration 10 weeks

SO4

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START-UP SOLUTION OFFERING RECAP Offering Description Duration

W7 Workshop

A 1 day on site workshop with PSG & TS technical consultants designed to help organizations understand the benefits of Win 7 and the challenges they will face during migration and deployment.

1 day

PoC with TEW &

New HW

Window 7 PoC:Image – Deployment (max 50 clients), Compatibility overview with MSFT MAP tool, Demonstration. Including:Client Infrastructure Transformation Experience Workshop (TEW)HP PSG New ‘High Value HW’

10days (elapsed 30days)

Application compatibilit

y Assessment

HP’s Application Compatibility Factory (ACF) and App-DNA’s AppTitude combined solution offers a rapid and cost effective way to remove uncertainty around application compatibility determination and resolution.

Pilot Windows 7 Production Pilot. Quick start to Windows 7 production.Up to 500 clientsTS Service

50days

SO1

SO2

SO3

SO4

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DIFFERENT OFFERING FOR DIFFERENT NEEDSOffering Suitable for…. Customers Value

W7 Workshop

All customers in our pre selected list The customer will have a much greater appreciation of why

the Win 7 migration is necessary and will understand that HP as a partner can assist them in every step of the migration process.

TS PoC with TEW & New

HW

Customer who needs to understand the end picture. Customers with complex desktop and clients infrastructure, Risk Adverse. Customers that want to consider the complete client infrastructure migration with windows 7 and Office 2010 environment.

Provides organizations with the opportunity to test the latest features of Windows 7, Internet Explorer® 8, and Office 2010, and how Application Virtualization (App-V) works toward meeting specific business and IT goals.

Helps information technology (IT) departments assess their environments and build confidence before installing the products in a production environment.

Application compatibilit

y Assessment

Customer who has complex environments with many business critical applications and needs to understand the impact before any deployment. Risk Adverse.

Benefits include:•Automated application assessment considerably reduces the overall migration time especially for organizations with large application portfolios•Allows organizations to make a full portfolio analysis for the first time•Potential to reduce the timescales required for the application remediation phase

TS Pilot Customer ready to pilot, and move up to 500 users into production (Win7 Ent, IE8, Office 2010)

Conducting a pilot deployment before rolling out new desktop solutions across organization can help client avoid potential challenges and minimize risk and time spent. A pilot is generally more in-depth than a simple proof of concept: it offers real-world customer data and user feedback to help define requirements and criteria.

SO1

SO2

SO3

SO4

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Questions

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OUTCOMES THAT MATERS