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SUMMER TRAINING PROJECT REPORT
ON
RECRUITMENT & SELECTION PROCESS
AT
MERINO INDUSTRIES LIMITED HAPUR
IN THE PARTIAL FULFILLMENT OF THE AWARD OF THE DEGREE OF
BACHLOR OF BUSINESS ADMINISTRATION
(Batch 2008-2011)
Submitted to: SubmittedBy:
CCS UNIVERSITY POOJA SHARMA
BBA 6th sem
ROLL NO:9182557
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DECLARATION
I POOJA SHARMA student of BBA 6th Sem from RGEC Hereby declare that the
project report titled RECRUITMENT AND SELECTION PROCESS at MERINO
INDUSTRIES LIMITED is completed and submitted under the valuable guidance of
Miss PRERNA GARG Faculty of Management, it is my original work.
The imperial finding in this report is based on the data collected by me. This project
has not been submitted to CCS University, Meerut or any other university for the
purpose of compliance of any requirement of any examination or degree.
Date20/12/2010 POOJA SHARMA
Roll No.9182557
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EXECUTIVE SUMMARY
This project is a study done on Recruitment & Selection for six weeks in Merino
Industries Limited, Hapur, Distt. Ghaziabad.
The study is done to test the relevance of the theoretical study done in class room and also to
analyze the effectiveness of whole HR practices in the organization.
I have mentioned the conceptual study of these topics in my report in order to compare the
actual practices with the theories.
The study also finds out that the management gives equal weight age to all the four
parameters i.e. skill, experience, training, and overall personality while selecting a candidate.
I have also observed that the HR department coordinates well with other departments and
maintain coordinal relationship with all the employees of the organization.
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ACKNOWLEDGEMENT
It is an immense pleasure for me to work with Merino Industries Limited; Hapur. It
provided me an opportunity to explore my theoretical knowledge in the practice field.
I am really thankful to Mr. Sudhir Shrivastav (Deputy Manager), Mr. Akaram (
Assistant Manager) and Miss. Natasha Tyagi ( Management trainee) for helping me out
and providing me important guidance during my summer training project.
I am also obliged towards my college for providing me such a golden opportunity to
enhance my knowledge in the practical field.
During my summer training I have understand the process of Recruitment and
Selection being diploid in Merino Industries Limited.
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CONTENTS
TOPICS PAGE No
1. INTRODUCTION 7
2. ACKNOWLEDGEMENT 5
3. CONTENTS 6
4. EXECCUTIVE SUMMERY 9
5. INTRODUCTION OF MERINO 10-12
6. MERINOS MISSION AND QUALITY STATEMENT 13
7. MERINOS PRODUCT AND SERVICES 14-19
8. MERINOS EXPORT 20-21
9. SWOT ANYALSIS 22-23
10. RECRUITMENT 24-33
11. PROCESS OF RECRUITMENT 34
12.. PROCESS OF RECRUITMENT IN MERINO INDUSTRIES
Ltd, HAPUR
35-52
13. SELECTION 53-55
14. PROCESS OF SELECTION 56-60
15. PROCESS OF SELECTION IN MERINO 61-71
16. PSYCHOMETRIC TEST 72-79
18. FINDINGS 93-95
19. RECOMMENDATIONS 96
20. QUISTIONNARE 97
20. BIBLIOGRAPHY 100
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INTRODUCTION
Recruitment is the discovering of potential applicants for actual or anticipated
organizational vacancies. Certain influences constrain managers in determining
recruiting sources such as image of the organization, internal policies, and
attractiveness of the job, union requirements, government requirements and recruiting
budgets.
Popular sources of recruiting employees include search, advertisements, employee
referrals, employment agencies, schools, colleges and universities; professional
organizations and casual or unsolicited applicants. In practice, recruitment methods
appear to vary according to job level and skill.
Proper selection can minimize the costs of replacement and training, reduce legal
challenges, and result in more productive workforce. The primary purpose of selection
activities is to predict which job applicant will be successful if hired. During the
selection process, candidates are also informed about the job and the organization.
The discrete selection process would include the following: initial screening interview,
completion of the application form, employment tests, comprehensive interview,
background investigations, physical examinations and final employment decision. In
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the discrete selection process, a successful performance at any stage results in the
rejection of the applicant.
An alternative to the discrete selection process is the comprehensive approach, where
all applicants go through every step in the selection process and the final decision is
made on a comprehensive evaluation of the results of each stage. To be an effective
predictor, a selection device should be reliable, valid and predict a relevant criterion.
Selection devices provide managers with information that will help them predict
whether an applicant will prove to be a successful job performer. The application blank
is effective for acquiring hard biographical data, while the weighted application can
provide information for predicting job success.
Traditional tests that assess intelligence, abilities and personality traits can predict job
proficiency but suffer from being non job related. On the other hand, interviews
consistently achieve low marks for reliability and validity. Background investigations
are valuable when they verify hard data from the application, although they offer little
practical value as selection devices. Physical examinations are valid when certain
physical characteristics are required to be able to perform a job effectively.
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INTRODUCTION
Merino group of industries was started in 1968 with relentless purservance for excellence. Its
first operation was in cold storages. It further diversified into plywoods in 1974 and then
high pressure laminates in the year 1981.
The group today has a turnover of Rs.2000 million. It is the largest exporter of high pressure
laminates in India. It is also the largest manufacturer with 28 million sq. mts. installed
capacity. It can provide HPL in 10 different sizes at any time. It is the only unit offering
sheets in sizes of 1550*3660 and 1830*4100. Its units are worki ng under ISO 9001 and ISO
14001 cultures.
Possession of advanced automated production facility is the building block of Merinos drive
towards excellence .Its captive formaldehyde plant a crucial ingredient in the production of
laminates and its stringent quality check measures are the facilities which have led company
to produces as many as 400 designs of laminates at any given time .
Merino ethic driven, long-term business policies have led to have a level of credibility among
its customers and financial institutions.
Establishment Year: 1968
Firm Type: Public Limited
Nature of business: Manufacturer, exporter, importer
Level to expand: International
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MERINOS AREA OF OPERATIONS
1. INTERIOR SOLUTIONIn interior solutions the group started with by providing the furniture and panel industry with
products for home, retail and office decoration. The first product launched in 1974 was
plywood which made a name for itself in product quality and company service.
WINDOW TREATMENT
2. LAMINATESThe company than diversified into high pressure decorative laminates with a manufacturing
unit at Hapur near New Delhi. Rapid growth made it Indias larger manufacturer and
exporter of laminates and leads to second unit at Rohad.
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DARK BLUE LAMINATE
3. AGRO-BUSINESSStarting with cold storage, the group integrated both backward and forward into farming,
biotechnology and food processing. Today it has ventured into FMCG market with its
flagship product-Vegit Potato Flakes.
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MERINOS QUALITYSTATEMENT
Quest for excellence
&
Economy Anchored in Ethics
&
Centered Around Environment
MERINOS MISSION STATEMENT
Continual Endeavour to achieve excellence in products and services offered to the customers
through economic use of resources.
MERINOS BUSSINESS PHILOSOPHY
y Market Driveny Knowledge Basedy System Sustainedy IT Enabled
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y Ethics anchored
PRODUCTS AND SERVICES
y Merino Decorative LaminatesMerino offers superior quality decorative laminate of sophisticated design. It is manufactured
out of superior quality of raw material. It is available in various designs, shapes and color.
The fancy laminates are most stylish promising high durability.
Features:
Modern, simple and stylish. Available in various dimensions, shapes and colors. Can be custom designed as per customers requirements.
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y High pressure Merino flexMerino flexes post forming grade laminates are intended for use on vertical and horizontal
interior surfaces where it is necessary that laminate rolls in a simple radius over the edges of
the substrate. The result-no seams around edges and a smooth evenly laminated, attractive
surface. Merino flex adds the decorative property to the edge of any laminate surface,
whereby removing seems. Formed edge of counters, desktops, cabinet doors and drawer
panels are familiar application of post forming laminates.
Merino compact laminate
It is a high pressure, load bearing decorative laminate which is resistant to atmospheric and
chemical agents. It has an inner core of celluloid fibers impregnated with thermosetting
resins. Is composition allows sawing, drilling, machining, and chiseling on site. Screw
threads may be cut into it and self-threading screws can also be used. Merino compact static
and flame resistant makes it ideal for restrooms cubicles, lockers, kitchen tops and doors,
table-tops, office and laboratory worktops, various counter-tops such as front desks, office
partitions, wall and floor decoration.
Features:
Scratch resistant, ray resistant, stain resistant and heat resistant. Easy to be processed. Waterproof.
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Easy to be washed and cleaned
y Merino fire retardantMerino fire retardant grade laminates are manufactured by treating specially developed
papers with fire retardant chemicals. They are halogen free and thus eliminate the risk of
toxic smoke. They are designed for application requiring flames and smoke resistance.
y Merino maker and chalk boarder
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These are useful for various schools, colleges and also for domestic houses hold purpose too.
Available in two strong anodized aluminum frames, these boards can be available in different
sizes and can be customized as per clients need.
y Merino drill and Entry boardMerino drill and entry boards are special boards designed for technical purpose. Those
boards are used in the assembly for protecting drill bead while drilling pcbs. They are used at
the base of assembly for protecting the same.
y Merino electrostaticsMerino Electrostatic Dissipative (ESD) laminate offer one of the best ESD properties for
laminate surface available today in India. It provides a safe environment for furniture used in
electrostatic protected areas (EPAs). The ESD surface drains out the static charges thereby
minimizing the chances of sparking and damage to sensitive electronic appliances. At the
same time, it dose not allows dust particles to accumulate on the surface, resulting in a clean
and healthy work place.
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y Merinos Door Size LaminateMerino Door Size Laminates are used to economically laminate doors without any wastage.
The size available is 3ft *7 ft (915mm *2150mm) in suede finish. Merino Door Skins are an
economical option for aesthetically covering your doors, as one can choose from a wide
variety of themes. These are themes to match the taste of different age group and mind-set.
y Merino plywoodMerino is amongst leading traders of the finest quality laminated plywood. Plywood is
appreciated for their features such as wrinkle free, tropical, water resistant and durable. These
plywoods are chemically treated and are therefore resistive to termite attack. Further, the
base plywood is evenly calibrated prior to the face being pressed onto its surface. This
imparts a uniform thickness to all corners which results in a smooth finished surface. These
are widely used in different commercial as well as industrial sectors to make different
plywood items.
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y Block BoardBlock board is composed of two components, frame and filler. Filler is made of softwood
strips placed end to end and is sandwiched within a frame of veneers. The sandwich is then
glued under higher pressure. A single veneer on both sides is known as 3-ply. A double
veneer on both sides is called 5-ply. In Merino block board the filler and the frame are both
pine wood veneers.
y Shuttering PlywoodMerino Film Faced Shuttering Plywood is made from special hardwood veneers, such
hillock, makai and garjan. The veneer sheets are then bounded with a specially pressed
together under specific pressure. The film surface has extra smoothness which eliminates
final plastering thereby reducing costs. The plywood is free from de-lamination, dimensional
instability, chemical, borers and termites.
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y Dehydrated Potato FlakesDehydrated potato flakes are cooked, mashed potatoes sized to the required form and bulk
destiny. Potato flakes are potatoes that have been through an industrial process to yield a
packaged convenience food that can be reconstituted in home in seconds by adding hot water
or milk, producing mashed potatoes with very little expenditure of time and effort. Mashed
potato flour, but the process is made more difficult by lumping, a key characteristic of flakes
is, it eliminates the lumping and the mash is smooth.
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MERINOS PRODUCTS HAVE BEEN EXPORTED TO
yBelgiumyOmanyChinayMalaysiayTaiwanyBharainySyriayMalawiyHong KongySaudi ArabiayNew ZealandyQataryIndonesiayPanamayPhilippinesyChile
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yAlgeriayIranyKenyaySingaporeySpainyNorwayySouth KoreayThailandySilence
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SWOT Analysis
STRENGTHS
1. Company has diversified with different sectors and product range.2. It has reduced its operation cost by integrated all his process and division.
3. Company has little overhead, so it can offer good value to customers.4. Company is ISO certified and its products are as per the International Standards.5. Company hard core follows its mission statement integrated with ethics, excellence, andeconomics.
6. There exits healthy relationship with the employee and employer.7. Can respond very quickly as it doesnt have any red tape and no need for highermanagements approval to perform daily activities.
OPPORTUNITIES
1. Business sector is expanding, with many future opportunities for success.
2. Its competitors are slow to adopt new technologies.
3. Its local council wants to encourage local businesses.
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THREATS
1. With the development in technology it might become difficult for the company to adopt
with these changes in technology.
2. As the tariff duty in this segment is very low, so there is threat of stiff competition in
domestic market.
3.With the increase in cost of raw material the price of finished goods is suppose to be
high which can detach the customer segment.
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RECRUITMENT
Recruitment is the process of searching for prospective employees and stimulating them to
apply for the job.
..Edwin B. Flippo
The term recruitment is defined as publicizing information about vacancies/jobs in the
organization and inducing the prospective candidates to apply for the jobs.
FEATURES
Recruitment is a process or a series of activities rather than a single event. It is a linking activity as it brings together the employers and employees. It is positive process because in this activity the employers want to have themaximum number of job seekers so as to have a wider scope for choice ultimately
leading in spotting right persons for job.
It is important function as it makes it possible to acquire the number and type ofpersons required for the effective functioning of the organization.
It is an on going function in all the organizations, but the volume and nature ofrecruitment varies with the size, nature and environment of the organization.
It is a complex process because a number of factors affect it--- the nature of the joboffered, image of the organization, organizational policies, working conditions.
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RECRUITMENT vs. SELECTION
Some people feels that the term `Recruitment` and `Selection` have same meaning. But this
is not so. Recruitment is the process of searching the prospective candidate and stimulating
them to apply for jobs in the organization. On the other hand, selection means employment
of workers which establish contractual relationship between the employer and the worker.
However, both `Recruitment and Selection` are the two phases of the same process.
Recruitment being the first phase envisages taking decisions on the choice of tapping the
sources of employees supply.
Selection is the second phase which involves giving various types of tests to the candidates
and interviewing them in order to select the suitable candidate.
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PROCESS OF RECRUITMENT
Identifies the different sources of labor supply.
Assesses their validity.
Chooses the most suitable source or sources.
Invites applications from the prospective candidates for the advertised jobs.
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SOURCES OF RECRUITMENT
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INTERNAL SOURCES OF RECRUITMENT
Internal sources of recruitment means the personnel already working in the organization. The
internal source of recruitment
includes:
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PROMOTION
Various positions in an organization are usually filled up by promotion of existing employees
based on seniority or merit or a combination of both.
Promotions are generally associated with improvement in status, salary and responsibility.
TRANSFER
Transfer refers to a change in job assignment. It may involve a promotion or demotion, or no
change in terms of responsibility and status. A transfer may be either temporary or
permanent, depending on the necessity of filling jobs.
Ex-EMPLOYEES
Sometimes, ex-employees who have left the organization may apply for various jobs
openings. The organization may consider them giving due weight age to their previous
experience and performance.
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ADVANTAGES OF INTERNAL RECRUITMENT
i.It promotes greater loyalty and morale among the employees.
ii.It encourages self- development among employees. They look forward to develop skills for
rising to higher posts.
iii.It creates a sense of security, stability and continuity of employment.
iv.It eliminates the chances of hasty decisions.
v.It is cheaper source of recruitment as compared to external sources.
LIMITATIONS OF INTERNAL RECRUITMENT
i. The scope of fresh blood entering the organization is reduced.
ii. The employees may become lethargic if they are sure of time bound promotion.
iii. The spirit of competition among the employees may be hampered.
iv. Frequently transfers reduce the overall productivity of the organization.
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EXTERNAL SOURCES OF RECRUITMENT
External sources of recruitment denote recruitment from other sources.
The commonly used external sources of recruitment
are:
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FACTOARY GATE RECRUITMENT
It is direct recruitment by placing a notice on the notice board of enterprise specifying the
details of the jobs available. Whenever unskilled workers are required, the personnel,
managers will in a general way conduct a scrutiny of the workers available and pickup the
required no of workers.
ADVANTAGE OF FACTOARY GATE RECRUITMENT
i.It is a direct method of recruitment. It avoids cost of advertising vacancies.
ii.It is the simplest method to fill up casual vacancies.
iii.This source can be easily tapped whenever there is a greater rush of worker.
FILE OF UNSOLICITED APPLICATIONS
Unsolicited applications may serve as a good source of manpower. A file may be kept of
such applications and the candidates may be called for interview whenever the need for
manpower arises.
ADVANTAGE
It is also a cheaper method of recruitment.
ADVERTISEMENT
Advertisement in local or national newspapers and trade and professional journals is
generally used when qualified or experienced personnel are not available from other sources.
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ADVANTAGE
Advertisement gives the management a wider range of candidates from whom to choose.
CAMPUS RECRUITMENT
Direct recruitment from educational institutions for jobs which require technical or
professional qualifications, has become a common practice.
EMPLOYMENT EXCHANGE
Employment exchanges and employment agencies provide nation-wide services for getting
the required personnel.
EMPLOYEE REFERRAL
Some companies encourage existing employees to assist them in getting applications from
persons who are known to them.
LABOURCONTRACTS
This method is used for hiring unskilled and semi-skilled workers. The contractor keeps
themselves in touch with the labor and brings the workers at the places where they are
required.
MANAGEMENT CONSULTANTS
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Management consultancy firms help the organizations to recruit technical, professional and
management personnel. They specialize in middle level and top level executives placements.
They maintain the data blanks of persons with different qualifications and skills
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COACHING
Experienced employees can be recruited by offering better pay and perquisites to senior
executives working with reputed organizations.
ADVANTAGES OF EXTERNAL RECRUITMENT
i. Provides a large no of applicants.ii. The enterprise can get fresh, talented candidates from outside.
iii. Internal candidates have to compete with external candidates for the higher jobs.iv. Outside source is everlasting and never dries up.v. It provides suitable candidates which are not available from with in the organization
LIMITATIONS OF EXTERNAL RECRUITMENT
i. It causes dissatisfaction and frustration among the existing employees.ii. It takes more time than the internal recruitment.
iii. There is no guarantee that the enterprise will be able to attractiv. Suitable applicants even after advertisement and other steps.v. It is more expensive.
.
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PROCESS OF RECRUITMENT IN MERINO INDUSTRIES Ltd.
QMS-PROCESS FLOW DIAGRAM Doc no HRR-FD-
01
Issue no 01
PROCESS FLOW-
RECRUITMENT
Issue Date July07
Responsibility PROCESSREFDOC/RECORDS GENERATED
CONCERNED HOD
POSITIONINORGANISATIONIS DEFINED& COST, VOLUME,
REVENUEIS JUSTIFIED& ENCLOSED WITH REQ.FORM
VALIDATION
MANPOWERREQUISITIONIS DEFINED HRR-F-01/02/03
REPLACEMENT NEW
HEAD HRD
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ENTERED INREGISTER
RECRUITMENTCELL
APPROVALFROMMD
SOURCING
HEAD HRD
REC.CELL
HRR-R-01
EXISTING
DATA
BASE
INTERN
AL
SOURC
PREPARING JOB
SPECIFICATION
NOTIFYIN
G
EXTERNAL
SOURCES
HRR-F-04
RESUME (12 days)
SHORTLISTTHECANDIDATES (3 days)
HRR-F-10
PREPARING
APPOINTMENTLETTER BY
14th
or27th
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NO
YES
ORGANIZING SELECTION (7 days)
H RR-F-
05/06/07/0
COLLECTIONOF
DOCUMENTS (30 Min)
HRR-F-
11/PERSONALFILE
LETTEROFINTENT (10min)
SELECTIONDATA BASEISSUEOF
OPPOINTMENTLETTER
INFORMATIONTOALL
CONCERNED FUNCTIONS
CLOSING RECORDSIN
REGISTER
HANDING OVERTHEFILETO
SALARYSECTION
HRR-F-09
HRR-01
SELECTIONTOOLSADMINISTRATION
JOINING ON 1st
or16th
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REQUISITION CUM APPROVAL FORM
For Recruitment of New Employee
Date:
1. Position 2.Grade
3. No. of vacancies 4.Report to
5. Department
6. Location
7. Sex 8 .Age (Range) 9.Salary (Range)
10 . Qualification:
Essential Preferable
Academic
Technical
Professional
Special
11 .Experience (No. of years)
Nature of experience Year
12. Job Description & Specification
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SI.
No.
Job Description Skill
requirement
Knowledge
requirement
Specific skill
requirement if
any
13.Behaviour requirement if any: (0 to 5; 5= Highly required)
a. Communication skill: 0 1 2 3 4 5
b. Supervisory skill:
c. Leadership:
d. Analytical ability:
e. Creativity:
f. Delegation:
g. Control:
h. Grievance handling:
i. Problem solving:
j. Time management:
k. Mathematical ability:
l. Diagnostic ability:
m. Any other (Pls.
specify)
Skill: (1=very low, 5=very high)
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14. Computer Knowledge:
Package Platform Environment
18. ISO 9000/14000 Knowledge [Essential/Preferable] (level)
19. Special Appointment Condition (like stay in hapur, Travelling Involved etc)
20. Hostel facility to be provided (yes/no)
21. When Required
22. Requirement of computer (yes/no)
(1) If yes, is it approved and informed to IT department? Y/N
(2) I s it informed to IT department?
23. Sitting arrangement
24. Own Conveyance required
(Head of Department/Branch Head) (Head HR) (Managing Director)
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HRR-F-02
HR REQUISITION FORM
REPLACEMENT
DATE
O UT
GOING
EMPLOYEE
NAME:
DEPARTMENT: REPORTING:
GRADE: SALARY:
QUALIFICATION:
EXPERIENCE:
JOB DESCRIPTION
1.
2.
3.
4.
5.
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NEW
EMPLOYEE
QUALIFICATION: EXPERIENCE:
GRADE: SALARY:
REPORTING:
MODIFICATON IN JD (IFANY)
1.
2.
3.
4.
5.
JOB SPECIFICATION
1.
2.
3.
4.
5.
Justification in case of increase in salary:
Remark
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HOD/Branch Head Head HRD
HRR-F-03
HR REQUISITION FORM
CASUSAL MANPOWER
DATE:
DEPARTMENT:
SI.No. Position No. of
workmen
Jobs to
be
carried
Necessity
of Actual
Man
Power
Period of
Required(not
exceeding
50 days)
Supervisor/ Plant In charge MD
For use of HR Department
Date Received:
Manpower Supplied on:
Status1
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Status2
HRR-F-04
JOB DESCRIPTION AND JOB SPECIFICATION
Specification
Designation: Grade:
Department: Location:
Desired Qualification: Age:
Requirement:
Reporting to:
Experience:
Description:
S.No. Description Interface Report ISO Doc.
No.
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KPAs:
SI.No. KPA
KPIs:
SI.No. KPI Present Level Target
For use of HR Department
Date of Receipt:
Date Remark
Date of First Interview
Date of Second Interview
Date of Final Interview
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Date of Appointment
Joined/ Not Joined
HR Executive/ Asst. Manager
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Recruitment- Salary Evaluation Format
Name of the candidate:
Designation:
M
O
N
T
H
O
L
Y
E
M
O
L
U
M
S
I
.
N
o
.
Head Present
amount(Rs)
Amount
fixed(Rs)
Mont
hly
An
nua
l
Mon
thly
Ann
ual
1
.
Basic
2
.
D.A.
3
.
HRA
4
.
PF
5
.
Transportation
Allowance
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E
N
T
S
6
.
Children Education
Allowance
7
.
Performance Incentive
8
.
Medical Reimbursement
9
.
Other Monthly
Allowance(Please
specify):
a.
b.
c.
d.
e.
1
0
.
LTA
1
1
Bonus/ Ex-Gratia
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.
1
2
.
Others(Please specify):
a.
b.
c.
1
3
.
Leave
1
4
.
Gratuity(provisional)
T
O
T
A
L
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SI
.
N
o.
Expenses Present (Rs) Amount (Rs)
1. Mobile
2. TA
3. DA
4. Other(Please specify)
a.
b.
c.
T
ot
al
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HRR-F-06
Interview Assessment Form
Name of the Candidate:
Position: Level: Date:
SI
.
N
o.
Description Rank(0=very
poor; 5=
Excellent)
Remark
1. Education
2. Experience
3. Appearance
4. Subject Knowledge
5. Communication
6. Articulation
7. Negotiation
8. Aggressiveness
9. Interpretation
1
0.
Articulation
1
1.
Concurrence
1 Logic
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Date
Name,
Address
Subject: Letter of intent
Dear Mr. Last Name,
We are pleased to inform you that you have been selected for the post of
Designation with the terms and conditions agreed between us. Detailed
Appointment letter shall be handed over to you on your joining latest by
Date.
Welcome to Merino family
Yours truly
For Merino Industries Limited
(Head HRD)
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SELECTION
Selection involves steps leading to employment of persons who posses the ability and
qualifications to perform the jobs which have fallen vacant in the organization.
The selection process leads to creation of a contractual relation between the employer and the
employee.
It divides the candidates for employment into two categories, namely, those who will be
offered employment and those who will not be.
This process could be called rejection since more candidates may be turned away than hired.
That is why; selection is frequently described as a negative process in contrast with positive
nature of recruitment.
Recruitment aims at developing and maintaining adequate human resources upon whom the
organization can depend when it needs additional employees.
Recruitment is a positive process of searching the prospective employees and stimulating
them to apply for jobs in large numbers in the organization. In this way, it increases the
selection ratio and enables the management to select the suitable employees. Selection is a
negative process as it involves the taking of suitable people for the organization and
rejection or elimination of the unsuitable application.
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Difference b/w Recruitment &Selection
Recruitment Selection
i. It means searching for potentialcandidate and stimulating people to apply
for jobs.
1. it means selecting a right person for a
right job, right place and at the right time.
ii. It is a positive process. 2. It is a negative process.iii. It creates a large pool of applicants for
jobs.
3. It leads to screening out un suitable
candidates.
iv. It is a simple processv. In the process of recruitment advertising
and publicity is needed
4 .It is a complex & time consuming
process.
5. In the selection no advertising is needed
5.In recruitment we tell as in who canapply.
6. In selection we test all the potential
candidates
7. Who actually applied for a particular job
6.Recruitment is the primary stage. 8. Selection is Secondary Stage.
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STEPS IN SELECTION PROCEDURE
The basic purpose of selection process is to choose right type of candidates to man various
positions in the organization.
The basic steps in selection may be listed as follows:
i.Preliminary interview.
ii.Application blank.
iii.Scrutiny of application.
iv.Employment tests.
v.Employment interviews.
vi.Checking references.
vii.Medical examination.
viii.Appointment letter and placement.
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1. Preliminary InterviewThe preliminary, interview is generally brief and does the job of eliminating the totally
unsuitable candidates. The preliminary interview offers advantages not only to the
organization but also to applicants.
If an applicant is eliminated at this stage, the organization will be saved from the trouble of
passing through long procedure.
2. Application BlankStandard application forms may be drawn up for all jobs and supplied to the candidate on
request.
The information which is usually sought through application form may be classified into four
groups, namely:
Identification. Name, sax, age, address, family particulars, nationality, etc.
Education. Examinations passed, degrees and diplomas obtained,
Occupation. Professional experience, responsibilities held, emoluments drawn, time spent in
service, reference, etc.
Miscellaneous. Interest, hobbies, cultural and social activities, membership of clubs,
professional bodies, etc.
3. Scrutiny of Application
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All applications received have to be scrutinized by the screening committee of Personnel
Department in order to eliminate those applicants who do not fulfill job requirements.
After the screening of application is completed, a list is prepared of candidates to be called
for various tests or direct interview.
4. Employment TestsEmployment tests are used to get information about the candidate which is not available from
the application blank or interview.
The following types of tests have gained popularity in industries these days:
a. Intelligence Tests. Such tests measure the individuals learning ability, i.e. ability to catchor understand instructions and also ability to make decisions and judgment.
b. Aptitude Tests. Aptitude means potential which an individual possesses for learning theskills required to do a job efficiently. Aptitude test measures an applicants capacity and his
potential for development.
c. Trade Tests. Trade tests are those which are designed to measure the skills alreadyacquired by the individuals. They are also known as Performance or occupational tests.
They are used to test the level of knowledge and proficiency acquired by an applicant.
d. Personality Test. Personality tests probe for the qualities of the personality as a whole. Itis very difficult to devise personality tests because they are concerned with discovering clues
to an individuals value system, his emotions, reactions, maturity, etc.
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e. Interest Tests. Interest tests identify patterns of interests in which the individual showsspecial concern, fascination and involvement. These tests suggests what types of jobs may be
satisfying to the employees
.
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5. Employment Interview
Generally, application blank and employment tests do not provide the complete
information about the candidates required for their selection or rejection Interview may
be used to secure more information about the candidates.
The main purposes of an employment interview are:
a. To find out the suitability of the candidate.b. To seek more information about the candidate, andc. To give the candidate an accurate picture of the job with details of terms and conditionsand some idea of organization policies and employer- employee relations.
6. Checking ReferencesAn applicant may be asked in the application blank to supply two types of references,
namely,
1. Charter reference, and2. Experience reference.The references may be requested to provide information regarding behavior of the applicant.
Medical Examination
After a candidate has cleared the above hurdles, he/ she is asked to go through a medical
examination by a panel of doctors appointed by the employer for this purpose.
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According to Dale Yoder, Physical examination should disclose the physical
characteristics of the individual that are significant from the standpoint of his efficient
performance of the job he may enter or of those jobs to which he may reasonably
expected to be transferred or promoted.
Appointment Letter And Placement
The last stage in the selection procedure is the issue of an appointment letter to the candidate
who has been found fit for job.
Initially the candidate may be appointed on probation of six months
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PROCESS OF SELECTION IN MERINO INDUSTRIES Ltd.
MAN POWERNEED IDENTIFICATION BY
VARIOUS DEPARTMENTS
VARIFICATIONOFREQUIREMENTAND RELATED FORMSARE
PROVIDED TO VARIOUS HOD (i.e.Replacement/Newvacancy)
INCASEOFREPLACEMENT INCASEOFNEW POSITION
INCASEOFNEW POSITION,FIRST,ITIS
VALIDATED AND APPROVED BYHOD
INTERNAL
DATABASE
RECRUITMENT
AGENCY
HR DEPARTMENTASK
THECANDIDATETOFILL
SOMEADDITIONALFORMSFORFUTURE
RECRUITMENT
AGENCY
NOWCANDIDATESARESHORTLISTED
FORINTERVIEW
WHENCANDIDATESREACH
THECOMPANYTHEYARE
ASKED TOFILLUP INTERVIEW
ASSESMENTFORM
JOB SITESINTERNAL
DATABASE
IFITISREPLACEMENTRECRUITMENT
IS DONETHROUGH FOLLOWING WAY:
THANC.V.SRECEIVED THROUGH ABOVE
SOURCESARESHORTLISTED
SHORTLISTED CANDIDATESARE
INFORMED ABOUTTHEDATE,
JOB SITES
FURTERSTEPSARESIMILARASINCASEOF
REPLACEMENT
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AFTERITPSCHOMETRIC
TESTISCONDUCTED
FINALSELECTION
AND JOB OFFER
THANSELECTIONINTERVIEWIS
CONDUCTED BYTHECONCERNED
DEPARTMTALONG WITH THE
EXPPERTS
SALARY
NEGOTIATION
FINALLY
APPOINTMENT
LETTERIS GIVEN
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Merino Industries Limited
Delhi Road, Achheja, Hapur, Distt. Ghaziabad (U.P.)
Phone -0122-2308601-610 Fax- 2305998
INTERVIEW ASSESSMENT FORM
(Please fill in this form in your hand writing and attach additional sheets, if required)
Post Applied for
Full Name (in block letters)
Fathers / Husband Name
Address
Present Address Permanent Address
City Pin: City Pin:
Tel No. Mobile No. Tel No. Mobile No.
Date of Birth Age Place of Birth
Marital Status: Married/ Unmarried Sex
Name of Spouse Age Occupation
Other member in the family (other than spouse)
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SI.
No.
Name Age Relationship Remarks
Educational Qualification: (10th
Class Inwards)
S.I
.N
o
Degree/Diplom
a Certificate
Name of
Institution
Board/Un
iversity
Fro
m-
To
%age of marks
obtained/Grad
e
Professional /Technical Qualification:
Si.no. Degree/Diploma
Certificate
Name of
Institution
Board/
University
From-
To
%age of
marks
obtained
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Membership of Professional/Local/Regional/Cultural/Political Organization
SI.
No
.
Name of the Body/Institution Nature of Membership Duration
Extra co-curricular activities (like sports/cultural/etc.)
Nature of activity Achievements(if any)
Area of Interest: Mktg. / Selling / HR / Engg. / Legal / EDP/IT/Other
Employment Records
Start with current Employment and move backward:
Designatio
n
Perio
d
Last
employe
Major
responsibilit
Salary
drawn(pm
Reaso
n for
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From
To
r y ) leaving
Existing Salary Details:
Basic
Salary
HRA Conveyance Reimbursement Others Total
Salary
Annual Benefits:
L.T.A
.
Medica
l
Insuranc
e
Hospita
l
Other
Annual
Benefit
s
Bonu
s
Total
Amoun
t
Retirement Benefits (Existing Structure)
P
F
Gratu
ity
Supe
r
Oth
ers
To
tal
Sala
ry
An
n.
Retire
ment
Gros
s
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Bene
fits
A
mt.
Be
n.
Benefits Pack
age
Minimum expected Gross Salary:
Cost to the Company: Rs.
Self Assessment:
Please specify the following:
Strength:
Weakness:
Your suitability for the applied position:
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Yours USP (Unique Sales Proportionate):
Your expected KRA (Key Responsibility Area):
Mission of your life:
Where do you see yourself, 5 years from today?
Personal Details:
Property details Own/ House /Rented /Company / Leased /Other
Vehicle Ownership Own / Cos Type of vehicle
Driving License No. Date of Issue Valid up to
Do you Smoke? Yes/No
Do you drink? Yes/No
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Any Prolonged Disease? Yes/No
Physical Measurement: Height Weight Blood
Group
Physical Disability, if any
Next of Kin (Name) Relation
Language Known:
Name of the
Language
Speak Read Write
Reference of your Relative/ Acquaintance working in this company (if any):
SI. No. Name Position
Held
Address Telephone Relationship
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Reference of two persons who are not in blood relation with you:
SI.No. Name Position Held Address Telephone Relationship
Other Information:
1. Have you been interviewed by us earlier?If yes, than give details (post and date)
2. Have you any objection in your antecedents checking?3. Have you ever been convicted by any court of law?4. How much time would you require to join us?
I certify that the information gives in the application form is true and correct to the best of
my knowledge and belief.
If any statement / information
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FOR OFFICE USE ONLY
Interview Board Assignment
SI.
No.
Name Designation Remark of
Interviewer
Signature
Remarks: Selected Pending Not Selected
Fit for the post of:
Terms Agreed:
Designation: If selected: Proposed D.O.J
Place of posting Department/Office
Salary Offered (p.m.) (Details enclosed on salary package format)
Total Salary (p.m. Net (p.m.) Gross Salary
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Function Head H.R. Head Unit Head
PSYCHOMETRIC TEST
INTRODUCTORY PAGE
FINAL SCORE: To Be Filled By Interviewer/Assessor
Part 1
Part 2
Total
Please Enter Your Name Below:
Please Enter Your Place of Interview Below :
Please Enter The Date of Interview:
Read the Instruction Carefully!
Introductions:-
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Part 1
In the part 1 of the questionnaire you are have to think about you and your behavior in
all aspects of life .You should circle the answer, which agrees with the way you feel.
Although it is difficult to be absolutely certain about some Statements do not spend too
long making up your mind. It is generally just as good to give a quick response as to
spend a long time mulling over the possibilities.
Do not leave any question unanswered.
The Personality Questionnaire
PART -2
In part 2 of the questionnaire you to think about how others might describe you. In
doing this, try not to be either modest or immodest: your answers should reflect
truthfully notions of the feelings you suspect that others have of you . ( If you ask these
question directly of friends or family , make sure you get a truthful (and not a
diplomatic answer and ask yourself also how biased those people might be.)
Remember, in this part What you think others think about you!
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21. Unfeeling
22. Overmodest23. Impulsive
24.Soft-Hearted25.Shocking
26.Go your own way
27.Tranquil (Very Calm, Serene)28.Blunt29.Dreamy30.Moderate31.Stand on your own feet32.Factual33.Bashful (Shy, Withdrawn)
G Yes No I
I Yes No G
C Yes No L
A Yes No P
P Yes No A
S Yes No F
A Yes No I
L Yes No P
L Yes No C
A Yes No P
I Yes No G
G Yes No I
A Yes No P
C Yes No L
S Yes No F
C Yes No L
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34.Keep open- house35.Unruffled (Unperturbed, unmoved, unflustered)36.Thin-skinned37.Placid38.Objective39.Nervous
40.A loner
PART 2 TOTAL (IN SEQUENCE) - NOT TO BE FILLED BY CANDIDATE
F Yes No S
P Yes No A
I Yes No G
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RESEARCH METHODOLOGY
The purpose of the methodology is to describe the research procedure. This includes
overall research design, the sampling procedure, the data collection method, and
analysis procedure.
Out of total universe 15 respondents from Merino have been taken for convenience.
The sample procedure chosen for this are statistical sampling method. Here randomly
are selected and interviewed. Information, which I collected, was based on the
questionnaires filled up by the sample employees.
Under secondary method I took help of various reference books which I have
mentioned in bibliography and also by way of surfing through the company website.
Primary Data.y Questionnaire: Corresponding to the nature of the study direct, structuredquestionnaires with a mixture of close and open-ended questions will be administered
to the relevant respondents within the Personnel and other Departments of the
organization.
Secondary Datay Organizational Literature: Any relevant literature available from the organizationon the Company profile, recruitment and selection procedures, Job specifications
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y Sampling Plan and DesignA questionnaire will be used for the purpose of research:
Questionnaire: To test the validity and effectiveness of the recruitment andselection procedures within the organization and to test the validity and effectiveness
of the policies and procedures within the organization.
The basic rationale of Questionnaire is to ascertain the perception of the non-HRdepartments in terms of the validity and effectiveness of the policies and procedures
used by the organization. It is also in line with the assessment of nay
suggestions/recommendations that the respondents from these Departments might have
in terms of the use of an alternative source/device of recruitment and selection, than
what already forms the current practice of the HR Department.
Questionnaire would be administered to 15 respondents, holding a seniordesignation within the Personnel Department of the organization. It will be
administered to at least 15 respondents belonging to typical Departments within the
organization and holding senior designations within their respective Departments.
Sampling Element For the purpose of administering the Questionnaire, the respondents wouldcomprise of personnel holding senior designations within the personnel department of
the organization. The respondents for the Questionnaire will also be preferably being
panel members of the Recruitment & Selection Board of the organization.
Sample Extent
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Sampling Technique Judgment Sampling would be used for the purpose of choosing the sample for the
purpose of administering Questionnaire. The identified expert would have a thorough
knowledge about all the respondents within the Personnel Department of the
organization. Thus his/her expertise would be incorporated in locating, identifying and
contacting the required respondents.
Again Judgment Sampling would be effectively used in identifying the typical non-HR
Departments within the organization for the location and identification of suitable
respondents for Questionnaire.
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LIMITATIONS
y The scope of the study in terms of coverage is limited to the Merino situated athapur.
y Within the organization the study is limited to the Personnel Department of theorganization and few other departments (out of which samples of the respondents are
also members of the Recruitment and Selection committee).
y In line with the purpose of conducting employee interviews, the study would beconfined to personnel holding typical designations within the organization at different
levels of management.
y Although the limitations that I faced in the organization is the absence of Tradeunions Cooperation, otherwise which could have help me in understanding the
industrial relations in a comprehensive manner.
y Secondly, the limitation that I have is the scope of collection sample size whichwas confined to only one department, which would have other wise made my study
and observations in an effective manner.
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DATA ANALYSIS
The analysis of the various sources of recruitment and selection devices is presented on
the following pages:
The response entailed from the HR Department (as analyzed from Questionnaire)represents current practice within the organization in terms of the sources of
recruitment and selection devices used.
The analysis of the response entailed from all the other departments (as analyzedfrom Questionnaire) forming the sample, represents the perception of the respondents
from these Departments in terms of the validity and effectiveness of the various
sources/devices of recruitment/selection (specific to these Departments).
The analysis further entails any suggestions/recommendations given by these non-HR Departments (forming the sample for administering Questionnaire), in terms of any
recruitment source and/or selection device that should be deployed by the organization
apart from what already constitutes current practice (specific to these Departments).
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DOES THE RECRUITMENT AND SELECTION PROCEDURE AFFECTS
THE PERFORMANCE OF THE EMPLOYEES?
INTERPRETATION:
Yes, it does because if in appropriate candidates are selected it would lead to loss of
productivity, labor turnover.90 out of 100 employees said that recruitment and
selection procedure affects the performance of the employees while 10 out of 100
employees said that it does not.
DOES THE COMPANY RECRUIT EMPLOYEES INTERNALLY?
90%
10%
MERINO
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INTERPRETATION:
100 out of 100 said MERINO recruit employees internally.
IS THE RECRUITMENT AND SELECTION PROCEDURE FOLLOWED BY
THE COMPANY APPROPRIATE?
MERINO YES
NO
100%%
0%
% OFEMPLOYEESES
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INTERPRETATION:
75 out of 100 employees believe that the recruitment and selection procedure followed
by the company is appropriate while 25 out of 100 believe that its inappropriate.
DOES YOUR COMPANY DISCLOSE THE JOB SATISFACTION AT THE
TIME OF SELECTION OF A CANDIDATE?
25%
YES
NO
%
OF
E
M
PL
OY
EE
S
MERINO
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INTERPRETATION:
Disclosing of job specification basically depends on the job profile of the candidate. 65
out of 100 employees say that the economy discloses the job specifications at the time
of selection of a candidate while 35 out of 100 employees said the company doesnt
disclose job specification at the time of selection.
DOES YOUR COMPANY ASK FOR REFERENCES AT THE TIME OF
SELECTION?
65%
35%
%
OF
EM
P
LO
YE
ES
YES
NO
MERINO
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INTERPRETATION:
100 out of 100 employees said that the company asks for reference at the time of
selection.
100%
%
OF
EM
P
LO
YE
ES
YES
NO
MERINO
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WHAT PERCENT OF THE SELECTION PROCEDURE DOES THE
WRITTEN TEST CONTRIBUTE?
INTERPRETATION:
70 out of 100 employees say that the written test contribute the main factor of
recruitment but 30 out of 100 employees say that written test not take a main part of
recruitment.
%
OF
EM
P
LO
YEES
70%
MERINO
YES
NO
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WHAT TYPE OF INTERVIEW METHODS DOES YOUR COMPANY
USYUALLY FOLLOW?
INTERPRETATION 100 out of 100 employees say that company follows direct
interview method, and 30 out of 100 employees say company follow the GD interview.
MERINO
% OF
EMPLOYEES
DIRECT
GD interview
OTHER
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INTERPRETATION:
In the survey I found that Merino recruits people for other states.
YOU ARE SATISFIED WITH THE QUESTION WHICH ARE ASKED FROM
THE CANDIDATES AT THE TIME OF INTERVIEW?
INTERPRETATION:
In the survey I found that maximum 45% persons are agreed and some 30% are
disagreed.
% OF
EMPLOYEES
MERINO AGREE
Partiallyagree
Disagree
45%
25%
30%
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FINDINGS
y 90 out of 100 employees said that recruitment and selection procedure affects theperformance of the employees while 10 out of 100 employees said that it does not.
y 100 out of 100 said Merino recruit employees internally.
y 75 out of 100 employees believe that the recruitment and selection procedurefollowed by the company is appropriate while 25 out of 100 believe that its
inappropriate.
y 65 out of 100 employees say that the economy discloses the job specifications atthe time of selection of a candidate while 35 out of 100 employees said the company
doesnt disclose job specification at the time of selection.
y 100 out of 100 employees said that the company asks for reference at the time ofselection.
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y 70 out of 100 employees say that the written test contribute the main factor ofrecruitment but 30 out of 100 employees say that written test not take a main part of
recruitment.
y 70 out of 100 employees say that company follows direct interview method, and 30out of 100 employees say company follow the GD interview.
y In the survey I found that MERINO recruits people for other states.
y In the survey I found that maximum 45% persons are agreed and some 30% aredisagreed.
y 100% manpower is based on previous production data.
y Maximum 80% is linked of vision of the company.
y Maximum interviews conducted are free of bias.
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y Maximum MERINO recruitment processes are for the people for future needs.
y Maximum 55% favoritism is not done at the recruitment process but in some cases45% can be done.
y MERINO checks all the informations before interviews.
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RECOMMENDATIONS
i.During the selection process stress interviews should also be conducted so that organization
should know the capability of the candidate to react in the stress conditions.
ii.Recruitment process needs to be slightly fast, so that the prospective candidates can retain the
same confidence as in starting, company needs to create, detailed brochures and prospectus
for general information.
iii.Company should inform the rejected candidates.
iv.Entry of fresh candidates at different levels/positions should be encouraged more as they can
be groomed as per the requirement of the organization.
v.Company should increase the percentage of campus recruitment because it will help the entry
of talented youths, full of energy and enthusiasm.
vi.Civic amenities should be provided to its employees.
vii.The ratio of female employees should be increased in the organization.
viii.The company should take into consideration more sources of recruitment as it will broaden
their choice and facilitate selection.
ix.The technique of job rotation should be employed in order to make the employee multi-
skilled.
x.There should be gripe boxes, as the employee at lower level are found reluctant in revealing
their problems directly to the superiors.
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xi.The organization can also conduct Picture Test or Thematic Apperception Test, which would
help the organization to judge the perception level of the candidate.
xii.Organization can also conduct Protocol Analysis.
xiii.In order to judge the intellectual ability of the candidate the organization can also conduct
Word association test, Sentence completion test and Cartoon or balloon test.
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8. MERIO check all information which is given by the applicant before selection?Yes [ ] No [ ]
9. MERINO conducts the physical examination before selection?Yes [ ] No [ ]
10.You are satisfied with the recruitment process in MERINO?
Yes [ ] No [ ]
11. MERINO also recruitment the people for the future needs?Yes [ ] No [ ]
12.Favoritism is done in MERINO at the time of recruitment process?Yes [ ] No [ ]
13.Does the recruitment and selection procedure affect the performance of theemployees?
Yes [ ] No [ ]
14. Does the company recruit employees internally?
Yes [ ] No [ ]
15.Is the recruitment and selection procedure followed by the company appropriate?Yes [ ] No [ ]
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16.Does your Company disclose the job specifications at the time of selection ofcandidate?
Yes [ ] No [ ]
17.Does your company ask for references at the time of selection?Yes [ ] No [ ]
18.What percent of the selection procedure does the written test contribute?Below 50% [ ] Above 50% [ ]
19.Which type of interview methods does your company usually follow?Direct [ ] GD [ ] Other [ ]
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BIBLIOGRAPHY
NEWS PAPERS:
TIMES OF INDIA
THE ECONOMIC TIMES
MAGAZINES:
BUSINESS WORLD
BUSINESS TODAY
INDIA TODAY
PERIODICALS AND REPORTS:
BUSINESS INDIA, APRIL- MAY, 2006
INDIA TODAY, MARCH, 2006
WEB:
www.google.com
www.soople.com
www.infosys.com
www.learningmate.com
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