RDAP 16: Building Without a Plan: How do you assess structural strength? (Panel 4, Measuring Up)
Transcript of RDAP 16: Building Without a Plan: How do you assess structural strength? (Panel 4, Measuring Up)
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Building Without a Plan
How do you assess structural strength?
Yasmeen Shorish (@yasmeen_azadi) Physical & Life Sciences Librarian
James Madison UniversityResearch Data Access and Preservation Summit
2016
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Remember yesterday?
• Data services started in an ad hoc manner
• No infrastructure support to help strategically plan
• All individual planning incorporated alongside
existing liaison role
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Ad hoc assessment
• Half-time data services = no time to develop
assessment tools
• Catch as catch can
• Time Time Time Time Time Time Time
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Demand as measurement
• This is not an ideal metric
• Measures awareness (yay!) and not necessarily
impact/quality ( ¯\_(ツ )_/¯ )
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Measuring demand?
• Prior to 2015, no organizational analytic-capture
software. Relied on email records.
• Difficult to untangle multi-topic emails and
categorize
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Measuring demand?
• Starting in 2015, began recording data
consultation statistics in LibAnswers
• Outstanding issue – operator negligence
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LibAnswers
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LibAnswers
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Outreach as measurement
• Coordinated with Office of Sponsored Programs to
be notified of upcoming grant submissions
• Email PI with reference to DMPTool and an invitation
to meet to discuss further
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Setting up success
• Build intentional, internal networks:
• Liaisons
• Office of Research & Scholarship
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Setting up success
• Establish best practices
• Capture multiple metrics
Image by Krista Quiroga
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Drawing the plans
• Outcomes:
• Measure needs/demand over time
• Identify service gaps
• Document resource use (time, software,
personnel) Image by Dan Hetteix