Personal ParticularsName: Raymond Lui Cheuk NuenPhone: +852 93082575E-mail: rlui0212@hotmail.com

Profile Summary

Result oriented IT professional with over 23 years of experience in various business arenas covering Government, Banking, Multinationals and local SME. Possessed with technical expertise and managed many successful large scale project deployments. Mastered dynamic customer relationship management and strong vendor management combined with innovative and creative thinking to deliver a cost-efficient, forefront IT solution to customers. Strong client facing and commercial skills to lead the sales bid process and throughout the project lifecycle.

A dependable, creative thinker who thrives in a fast paced, challenging and multi-cultural environment.

      

Professional Profile

Bid and vendor management for the delivery of cost-efficient solutions according to customer-specific business and technical requirements

Strong pre-sale experience to deliver presentation and creditable in-depth technical respond

In-depth knowledge on large scale System development, Cloud implementation, hosting services, and data centre relocation projects

Strong on project planning, progress monitoring, resources management, quality control, team motivation and sub-contractor management

Strong in leading project team to deliver quality deliverables and vendor management

Work Experience

Senior Project Manager [Feb/2013 – Present] Atos Information Technology HK Ltd

Drive the project from pre-sales stage to project closure Lead project team members to deliver quality deliverables

Provide pre-sales consultancy and design of Managed Services infrastructure and hosting projects for clients in financial, manufacturing, public healthcare and transport sectors

Engage with new and existing clients for Managed Services pipeline opportunities

Manage bid projects, deliver pre-sales presentation and internal commercial view for potential business case

Key Achievements:

Project Manager for Data Warehouse infrastructure and development (Insurance company); GovCloud (Government Private Cloud) for OGCIO.

Project Manager for DDoS vulnerability test for a Momentary Authority in Hong Kong; Patch Management Deployment and Data Center relocation (Local bank)

Exit Manager (Government and Global supplier) overseeing the complete exit management, develop and sign off exit plan and execute exit activities

Contract System Analyst [Jan/2007 – Jan/2013]Civil Service Bureau – HK Government

Overall management of IT projects covered feasibility study, implementation, development, system maintenance and ongoing of IT systems and services

Liaison with parties concerned (including users, vendors, support team) for requirement study, implementation and on-going activities support

Conducted quality assurance activities such as review design, technical walkthrough, testing management, change management and contract management

Participated in procurement processes of IT systems, products and services

Key Achievements:

Overall project management of the CSB HRMIS (公務員事務局人力資源管理資 訊 系 統 )(web application & e-form), Redevelopment of Online Application Systems (政府職位空缺查詢系統) and Qualification Assessment System (QAS) (software development, site preparation, DR, testing)

Liaison with users and vendors to ensure projects deliverable meet all user requirements

Software Development Process Manager (APAC)[Apr/2000 – Oct/2006]

Gemalto (formerly Axalto) www.gemalto.com

Developed software process; established a process team and integrate disparate processes in APAC; conduct project audits, process (business and technical) based on CMM, RUP, Agile and ISO 9000. Provided platform for best practice and knowledge sharing within APAC and across the globe

Managed regional software projects (local and offshore development teams), monitor non-quality issues, risk assessment and project audits; deployed configuration management system

Conducted training on SDLC, CMM, Project and People management in APAC

Provided Pre-sales support, tracking of regional PMO team’s performance and result.

Key Achievements:

Member of the bid team and PMO for one of Top 10 customers (i.e. NTT in Japan – Mobile SIM card), Hong Kong ID Card, contributed the write up of the proposal and presentation to customer. Assessment panel on outsourcing in China and India

Led project team for the implementation of Global Quality System (portal & web application) in Asia and critical business operations. Management of project lifecycle from feasibility phase to pilot testing and production launch. Led the IT security policy and procedure development and audits in APAC

Project Manager and member of Global PMO for Software Configuration Management System; APAC Document Management (infrastructure/portal/web application) system to streamline project workflow; Automated Software Testing project in Asia region

Overall project budget control, team resources and production deployment QA audit

Quality Manager for software tools/mask software development projects (web/mobile application e.g. mobile banking, IOD)

Assistant QA Manager/Project Manager [Oct/1993 – Mar/2000]Tradelink Electronic Commerce Limited www.tradelink.com.hk

Key Achievements:

Assistant QA Managero Performed overall QA management and internal audits on IT

projectso Budgeting and procurement for QA department and direct PMO

activities

o Project Manager for the Year2000 implementation, Software Configuration Management System (PVCS) to improve version control process and Change management process

o Led the ICAC and external audits conducted by PriceWaterHouse and Andersen Consulting on EDI system.

o Project Manager for Software application development for e-commerce (client/server/web) and testing team; Certificate Authority (CA) framework, CA policy and workflow

o Established internal IT security policy and performed regular auditso Led the Disaster Recovery team to design, plan and implement

and testing of recovery site, conducted surprise on-site audit

Methodology Co-ordinatoro Developed and drive the IT project management process and

software development methodology for internal IT projectso Performed training to management and technical staff on project

process

System Analysto Led the implementation team to perform system analysis,

implementation of EDI services and system testing and acceptance; conducted user training

o Oversee implementation project, project issues and risk management

o Liaison with vendors on all project matters

LAN Supporto Designed and implemented new LAN (100+ nodes)o Data centre site preparation and system installation, setup of

disaster recovery siteo Managed local LAN servers and user desk side supporto Liaison with vendor on product support management on IT projectso Performed Product evaluation

Customer Support Engineer [Jan/1993 – Apr/1993]Tecsys (Digicard International), Australia

Provided technical support, on-site installation and diagnosis for customers

Performed software evaluation and training to customers

Key Achievements:

Installed Digicard products in four customer sites including site preparation, hardware and software installation and customization

LAN support [1/1990 – 12/1992]

Melbourne Grammar School, Australia

Designed and site preparation of Novell and Macintosh network on 2 campus with 200+ workstations

Conducted IT training and on-going support on software and hardware

Key Achievements:

Designed and installed and support of the new LAN on two campuses. Designed and written a central database system for school library.

Education and Professional Qualifications

Education MBA, University of Hull, UK (1999) Bachelor of Computing (Digital Technology), Monash University, Australia

(1990 Secondary, Trinity Grammar School, Australia (1986) Secondary, Christian Brothers High School, US (1983) Secondary, St. Joan of Arc School, Hong Kong (1982)

Professional Qualifications ITIL V3 Foundation, Exanimation Institute for Information Science (EXIN),

UK (2008) Professional Certificate in ISCA/SM course, i-Total Security (2007) PMP Exam Review course certificate, PMI Hong Kong (2006) Committee Member (Membership & Recruitment, Program & Special

Projects) of PMI Hong Kong (2002) Introduction to CMM course certificate, SEI, US (2002) System Analysis and Design course certificate, CEL (1995) Netware 4.0 Administration Certificate, Novell Education (1994) ISO9000 its Contents and Application course certificate, HK Productivity

Council (1994)