Ray Heath Design - The Moodie Davitt Report · deal looks like good business for ... fly four times...

The Moodie Report© is published by Moodie International. All rights reserved.Please send any comments or stories to [email protected]

THURSDAY 1 FEBRUARY 2007

FAST, FACTUAL, FREE

COLM MCLOUGHLIN: THE DUBAIDUTY FREE MANAGING DIRECTORTHIS WEEK ANNOUNCED A NEWDAILY SALES RECORD OF US$4.9MILLION, POSTED ON THERETAILER’S 22NDANNIVERSARY.WHAT APERFORMANCE –SOME +57%AHEAD OF THEPREVIOUS 24-HOUR RECORD.

“We have been waiting in thedawn, now we willsee the rising ofthe sun.” Nicesymbolism fromBeijing CapitalInternational Air-port Commercial& Trading Com-pany Ltd Chairman Liqin Qian,speaking about the retail futureat the Chinese gateway’s long-awaited T3.

Dick Rendek: Nuance’s NorthAmerican boss this week deliv-ered the company’s most ambi-tious retail offer in the region asToronto Pearson InternationalAirport’s new PierF opened for busi-ness. Buoyed by astrong partnershipwith the GreaterToronto AirportsAuthority, Nuancebelieves its threenew stores will take the Pear-son operation to a whole newlevel. Reaction to date suggestshe’s right.

Jonathan Stent-Torriani: It’s asurprise return totravel retail and toAustralasia forNuance’s one-timeregional CEO aftertoday’s big newsthat Nuance hadcreated a partner-ship with French travel cateringspecialist Newrest and divesteda 40% stake to it.

QUOTE OF THE WEEK

PERSONALITIES OF THE WEEKWELCOME to The Moodie Report. This week’s edition comes to you from Lon-don, thanks to the proposed BA cabin crew strike which forced us to postpone a visit toToronto for the opening of Pearson International Airport’s exciting new Pier F.

The strike never happened, but the opening did and all the anecdotal feedback suggestssomething special has been developed. Retail and food & beverage take pride of place inthe Pier, and innovation is the buzzword. Nuance North America CEO Dick Rendek isnot one for hype, so when he talks of making giant qualitative strides in the region oneshould take heed. “We’ve moved a number of steps forward into being a true retailer,not just a duty free retailer,” he says. Read our report on page 6 and we’ll bring you anon-location report in a couple of weeks, schedule – and BA cabin crew – permitting.

Nuance was also at the heart of today’s shock news – the group’s decision to divest a40% stake in its Australasian operation to French travel catering specialist Newrest,with which it has created an intriguing partnership. The A$66 million (US$51.2 million)deal looks like good business for Nuance, especially given the revelation by co-parentStefanel today that Nuance Australia and New Zealand posted a net loss of €13.3 mil-lion in 2005 and €15.3 million in 2006.

A divestment or management buy-out always looked on the cards after Nuance split itsAsia Pacific operations into sub-regions Asia and Australia/New Zealand in August 2005.The Asia division includes a flourishing partnership with AS Watson, running acclaimedoperations in Singapore and Hong Kong with Macao (imminently), mainland China and(in partnership with Shoppers’ Stop) India the big prizes in waiting. One suspects that iswhere Nuance’s real regional interest lies.

The Australasian alliance now has the considerable task of turning the losses into pro-fits and presumably Newrest CEO Jonathan Stent-Torriani (himself the former head ofNuance Australasia), who will head the partnership, has a plan to do exactly that. Cer-tainly he will be armed with a new contract at flagship location Sydney Airport, thesource of most of the financial haemorrhaging.

The terms of the agreement have never been disclosed but they are understood to involvea creative approach to the financial model, with considerable upside if things go well.

Finally, we return to our pet theme of recent weeks – the continuing practice of sellingliquids of over 100ml in non-EU airports to travellers who later transit upon arrival inEurope. Or, let’s not beat around the bush, selling items to consumers who have nochance of ever consuming them. Our mail-box on the subject (page 11) is getting increas-ingly heated. More worryingly, it’s not just ours: witness a letter to the UK Sunday Timesat the weekend when a correspondent complained of retailers selling to ‘unwary passen-gers’. They may not be wary today, but they will be next time – and for years to come.

ASIA PACIFIC. The number of international passengers in the AsiaPacific region last year rose by +4.5%over 2005, according to the Associationof Asia Pacific Airlines (AAPA). Theassociation reported that its 17 interna-tional member airlines carried a record134 million passengers in 2006.

Commented AAPA Director GeneralAndrew Herdman: “The outlook for2007 remains positive, with strongregional economic growth underpinningtravel demand.”

INTERNATIONAL. The Inter-national Air Transport Association(IATA) has released full-year trafficresults showing that the industryenjoyed slower but more profitablegrowth in 2006. Global passengergrowth slowed from the +7.6% record-ed in 2005 to +5.9% in 2006.

The Middle East was the fastest-grow-ing region for passenger traffic, record-ing full-year growth of +15.4%. But allregions except the Middle East saw adecline in passenger traffic growth ratescompared to 2005; the largest declinewas in Latin America where +11.4%growth turned to a -2.4% contraction in

2006, primarily due to restructuring of the industry in the region. NorthAmerica saw the second greatest slowing in growth – from +8.9% to+5.7% – as carriers withdrew unprofitable capacity.

INTERNATIONAL. Macquarie Airports (MAp) this weekreported positive passenger traffic results across its airports for Decem-ber 2006. Here is a summary by location.Sydney Airport: Domestic passenger traffic for December rose +8.8%on the pcp and +5.9% for international. Australian passengers increased+5.8% together with traveller growth from the UK (+9.9%), the US(+1.2%), South Korea (+13.7%), China (+19.6%), India (+7.8%), Cana-

da (+0.1%), Germany(+1.6%) and France(+7.3%). Japan, impor-tant in travel retailterms, was the onlymajor market thatdeclined (-2.3%). Qan-tas recently announced18 supplementary serv-ices to Los Angelesbetween 19 June and28 July 2007 to caterfor the peak season.

Thursday 1 February 2007The Moodie Report


THE MOODIE REPORT DATA ROOM – TRAFFIC NEWS

Selected traffic numbers reported in the past two weeks

Country Airline/airport Dec ’06 vs Dec ’05 (%)

Note: ‘total pax’ may include domestic trafficSource: ©The Moodie Report continued on page 4

Australia Perth Airport +16.2 (international)Australia Sydney Airport +5.9 (international)Belgium Brussels International Airport +3.4 (total pax)Estonia Tallinn Airport +7.2 (international)Germany Air Berlin +7.2 (total pax)Greece Athens International Airport +16.4 (international)Iceland Keflavik Leifur Eiríksson Int. Airport +12.8 (total pax)Ireland Aer Lingus +4.6 (total pax)Italy Alitalia -2.0 (international)Japan Tokyo Narita Airport +1.1 (international)Kuwait Kuwait International Airport +7.0 (total pax)Malaysia AirAsia +68.0 (total pax)Norway Oslo Gardermoen Airport +9.0 (international)Russia Moscow Domodedovo Airport +24.5 (international)Slovakia SkyEurope +39.6 (total pax)Spain Alicante Airport +6.3 (total pax)Spain Barcelona El Prat Airport +13.1 (total pax)Spain Gran Canaria Airport +3.3 (total pax)Spain Málaga Airport +5.1 (total pax)Spain Palma de Mallorca Airport +1.4 (total pax)Sweden LFV (19 airports) +3.7 (international)Sweden Stockholm Arlanda Airport +3.4 (international)Taiwan EVA Airways +9.5 (total pax)UAE Sharjah International Airport +42.1 (total pax)UK Birmingham International Airport +2.7 (international)UK Bristol International Airport +6.9 (international)UK Glasgow Prestwick Int. Airport -3.8 (total pax)

IATA traffic growth, Dec 2006 vs Dec 2005

Region Dec 2006 Jan–Dec 2006

Africa +9.9% +8.6%Asia Pacific +6.5% +5.3%Europe +5.8% +5.3%Latin America –3.2% –2.4%Middle East +18.1% +15.4%North America +6.6% +5.7%Total +6.9% +5.9%

Note: Figures are in RPKs Source: IATA; The Moodie Report

Copenhagen Airport: Origin and desti-nation traffic continued its recent bullishtrend with international growth of +7.2%thanks to the introduction of additionalcapacity. Transfer traffic has continuedits recent trend, falling -12% in Decem-ber as a result of rising demand forpoint-to-point travel. BMI Regional hasannounced that it will commence a dailyservice from Leeds Bradford Airportfrom 26 March.Brussels Airport: Total traffic increasedby +3.4% over the pcp. Intra-EU trafficwas up +0.8% and extra-EU traffic was

up +10.0%. US Airways has announced a daily 757 service to Philadelphia from 2 June and SkyEurope will start dailyservices to Vienna, fly four times weekly to Budapest and three times weekly to Prague from 26 March. SN BrusselsAirlines has announced the acquisition of a fourth A330 to operate long-haul services, but the date of introduction andthe routes to be served have yet to be decided.Aeroporti di Roma: Rome traffic was up by +7.0% on the pcp. Fiumicino Airport was up +6.0% and Ciampino+12.9%. Intra-EU traffic was up +10.5% and extra-EU traffic +13.0%.Birmingham Airport: International traffic increased by +4.7%, with additional low-cost services attracting more pas-sengers. Charter traffic was down -3.6%, continuing recent trends of reducing capacity.Bristol Airport: International traffic rose +9.4%. Charter traffic was down by -3.5%. easyJet has announced a newsummer service to Ibiza, with weekly flights to operate from 14 July.

JAPAN. A total of 30,755,215 international passengers travelled through Tokyo Narita Airport in 2006, NaritaAirport Authority (NAA) has reported. The numbers mark a +1.07% increase on 2005, and an all-time record. Of thetotal, 19,213,386 were Japanese passengers, ahead by just +0.55%. By international route, the number of aircraft move-ments was as follows: Pacific: 34,232 (-3%); Europe: 17,695 (-1%); Other Asia: 24,318 (-3%); China: 23,480 (+5%);South Korea: 13,739 (unchanged); Taiwan: 9,460 (+14%); Hong Kong: 9,494 (unchanged); Oceania: 6,605 (-1%);Guam: 6,240 (-2%); Other: 1,066 (-2%) [Source: Travel Journal International Online].

US. Los Angeles International Airport served 61,041,066 passengers last year, a slight drop of -0.7% from 2005’s total.International passenger traffic experienced its first decline since 2003, falling -3.3% to 16,911,092. According to airportofficials, airlines have not added capacity because of high fuel costs and a desire to increase profitability.

Parent company Los Angeles World Airports added that Los AngelesOntario International Airport passenger traffic surpassed the 7 millionmark for the second consecutive year as the airport served 7,049,904in 2006, though the figure was down -2.3% on 2005. The airport’sinternational passenger traffic (primarily to and from Mexico)increased by +31% to 156,660.



Macquarie Airports traffic performance December 2006

Airport Passengers Change Passengers ChangeDec 2006 on year 2006 on year

Sydney – international traffic 947,000 +5.9% 9,836,000 +1.7%Copenhagen – international 898,000 +7.2% 13,106,000 +8.1%Brussels – total traffic 1,077,000 +3.4% 16,711,000 +3.3%Aeroporti di Roma – intra-EU 1,091,000 +10.5% 15,109,000 +9.1%Aeroporti di Roma – extra-EU 488,000 +13.0% 6,875,000 +4.4%Birmingham – international* 462,000 +2.7% 7,572,000 –3.5%Bristol – international* 265,000 +6.9% 4,265,000 +13.4%

* including charter traffic Source: Macquarie Airports; The Moodie Report

THE MOODIE REPORT

DATA ROOM – TRAVEL & TOURISM NEWS

CHINA. Chinese travellers will make 37.4 million trips outsidethe mainland in 2007, up +10% from 2006, according to the ChinaNational Tourism Administration (CNTA), in a report quoted by thePacific Asia Travel Association (PATA). Fifteen new destinations wereapproved in 2006, bringing to 132 the number of destinations withApproved Destination Status (ADS). In 2006, 86 ADS destinationsreceived Chinese tourist groups.

China is expected to welcome 129 million inbound visitors in 2007,including 24 million foreigners, and host 1.5 billion domestic trips.The 22 million foreign arrivals in 2006 was +10% higher than 2005.



INTERNATIONAL. 2006 was arecord year for world tourism with 842million arrivals, a +4.5% rise over 2005.The statistics, contained in the latestUNWTO World Tourism Barometerfigures, also suggest that 2007 will consol-idate the results and turn into the fourthconsecutive year of sustained growth.

“Despite downside risks facing globaltourism twelve months ago – in particularterrorism, health scares due to avian fluand rising oil prices – 2006 was anotheryear of good growth above the long-termforecast rate of +4.1%, backed up byone of the longest periods of sustainedeconomic expansion,” said UNWTOSecretary General Francesco Frangialli.

Africa has outpaced all other regionswith almost twice the rate of globalgrowth reaching +8.1% in 2006, follow-ing an already strong 2005. This starperformance was led by Sub-SaharanAfrica (+9.4%), while North Africa(+5.8%) also ended the year above aver-

age. Major destinations such as South Africa,Kenya and Morocco all continued to postexcellent results.

Asia Pacific (+7.6%) was able to maintain itsextraordinary growth level, thanks to therecovery of Thailand and the Maldives fromthe impact of the December 2004 tsunami, as

Selected traffic numbers reported in the past two weeks (continued)

Country Airline/airport Dec ’06 vs Dec ’05 (%)

Country Airline/airport Nov ’06 vs Nov ’05 (%)

Note: ‘total pax’ may include domestic trafficSource: ©The Moodie Report

US ATA Airlines -32.1 (total pax)US Austin-Bergstrom Int. Airport +9.1 (total pax)US jetBlue Airways +22.6 (total pax)US Los Angeles International Airport -4.0 (international)US Miami International Airport -1.0 (international)US Portland International Airport +32.3 (international)US Republic Airways +30.5 (total pax)US Seattle-Tacoma Airport +2.0 (international)US Spirit Airlines +16.1 (total pax)

Bahrain Bahrain International Airport +12.7 (total pax)Malaysia Malaysia Airlines -12.3 (international)Poland Warsaw Frederic Chopin Airport +7.2 (international)Slovenia Adria Airways -0.7 (total pax)UAE Dubai International Airport +19.6 (total pax)US Boston Logan International Airport -6.1 (international)US Chicago O’Hare International Airport +5.4 (international)US Orlando International Airport -4.3 (international)US Los Angeles International Airport -4.9 (international)

Departures of Japanese by destination, Nov 2006 vs Nov 2005

Rank Destination November January–November(Jan– country Departures Change Departures ChangeNov) 2006 on 2005 2006 on 2005

1 China 351,681 +0.8% 3,432,817 +10.2%2 South Korea 213,244 +2.7% 2,152,068 –3.9%3† France*** 254,424 –7.5% 1,636,527 –14.9%4† Germany* 133,017 +5.7% 1,195,077 +7.5%5† Thailand†† n/a n/a n/a n/a6 Hawaii 111,015 –3.7% 1,256,777 –8.9%7† Mainland US** 139,786 –13.0% 1,028,854 –3.9%8 Hong Kong 124,450 +8.2% 1,187,288 +8.5%9 Taiwan 114,743 +5.7% 1,063,930 +3.2%10 Guam 78,031 –3.7% 872,409 –0.0%11 Spain 67,426 +4.0% 655,668 +21.3%12 Australia 58,400 –10.1% 595,156 –4.7%13 Switzerland 17,611 +14.1% 579,879 +1.6%14 Singapore 51,999 +3.2% 545,931 +1.6%15 Austria 32,308 –18.9% 502,132 –4.2%16 Philippines 32,340 –6.0% 390,083 +2.6%17 Canada 19,632 –19.5% 369,532 –7.4%18 Vietnam 36,027 +5.7% 347,822 +16.3%19 Malaysia** 34,950 –7.5% 259,048 +2.3%20 Indonesia 21,461 +120.0% 237,526 –19.3%

* November statistics not yet available. Figures are for Oct 2006, compared with Oct 2005.** November statistics not yet available. Figures are for Sept 2006, compared with Sept 2005.*** November statistics not yet available. Figures are for July 2006, compared with July 2005.† Estimated rank in the absence of recent figures.†† No statistics have been released since April 2006.Source: Travel Journal International; The Moodie Report



well as remarkable performances from emerg-ing destinations in the region. Internationaltourist arrivals in South Asia grew by +10%,boosted by India, the destination responsiblefor half the arrivals to the sub-region.

Europe performed on target (+4%). Germanytook advantage of the Football World Cup in2006, and Italy experienced a strong come-back. Spain’s solid results also contributed tothe generally positive outcome. In the MiddleEast international tourist arrivals are estimatedto have risen by +4% in 2006 – followingbumper years in 2004 and 2005 – and in spiteof the overall geopolitical situation (the Israel/Lebanon crisis in particular).

The Americas (+2%) posted disappointinggrowth though regional results vary consid-erably. The rise in the US was not sufficientto compensate for the weak development inCanada and Mexico. On the other hand, theresults from Central America (+6.1%) andSouth America (+7.2%) show how LatinAmerica is on track to consolidate the posi-tive outcome of recent years, UNWTO said.Chile, Colombia, Guatemala, Paraguay andPeru all grew at double-digit rates.

Forecast for 2007: The increase in interna-tional tourist arrivals is projected to be around+4% this year, much in line with the forecastlong-term annual growth rate of +4.1%through 2020, UNWTO said. For the fullreport see www.TheMoodieReport.com

OAG ranking of world airports by international commercial passenger departures, week commencing 12 February 2007

Rank Airport Country Flights Changein week on year

1 Paris Charles de Gaulle France 4,181 +2%2 London Heathrow UK 3,963 +1%3 Amsterdam Schiphol Netherlands 3,593 +10%4 Frankfurt International Germany 3,527 +3%5 Munich International Germany 2,555 +9%6 Hong Kong International China SAR 2,376 +6%7 Madrid Barajas Spain 2,108 +13%8 Vienna Austria 1,967 +4%9 Toronto Lester B Pearson Int. Canada 1,958 +5%10 Singapore Changi Singapore 1,949 +2%11 Copenhagen Denmark 1,940 –3%12 Zürich Switzerland 1,902 —13 Milan Malpensa Italy 1,862 +10%14 Brussels National Belgium 1,837 +1%15 Bangkok Suvarnabhumi Int. Thailand 1,768 +8%16 Dubai International UAE 1,725 +13%17 Seoul Incheon International South Korea 1,630 +27%18 London Gatwick UK 1,521 —19 Tokyo Narita Japan 1,430 +4%20 Dublin Ireland 1,428 +12%21 Barcelona Spain 1,412 +7%22 Rome Fiumicino Italy 1,410 +6%23 London Stansted UK 1,396 +2%24 San Juan Luis Munoz Marin Int. Puerto Rico 1,341 –13%25 Düsseldorf International Germany 1,337 +11%26 Miami International USA 1,273 –4%27 Taipei Chiang Kai-shek Int. Taiwan 1,259 +12%28 New York JFK International US 1,237 +12%29 Prague Ruzyne Czech Republic 1,221 +8%30 Geneva Switzerland 1,181 +8%31 Stockholm Arlanda Sweden 1,093 –4%32 Shanghai Pudong China 1,042 +15%33 Los Angeles International US 1,002 +11%34 Paris Orly France 996 +16%35 Istanbul Ataturk Turkey 981 +8%36 Kuala Lumpur International Malaysia 978 +3%37 Helsinki Vantaa Finland 973 +8%38 Manchester International UK 972 –4%39 Lisbon Portugal 961 +11%40 Budapest Ferihegy Hungary 922 –1%41 Chicago O'Hare International US 916 +7%42 Warsaw Frederic Chopin Poland 901 +1%43 Oslo Gardermoen Norway 894 +6%44 Nice Côte d’Azur France 885 +4%45 Houston George Bush Intercont. US 875 +2%46 Newark Liberty International US 823 +7%47 Moscow Sheremetyevo Russia 808 +8%48 Mexico City International Mexico 806 +14%49 Hamburg Germany 763 +5%50 Johannesburg OR Tambo Int. South Africa 732 +8%

Source: OAG; The Moodie Report



ARGENTINA. The Armani Group has opened an Emporio Armani store in Ezeiza Airport, Buenos Aires. Withretail space of over 70sq m on one floor, the elegant new store offers the complete Emporio Armani lifestyle collec-tion for men and women, including formal and casual wear, sportswear, leather accessories, watches, eyewear, andjewellery collections. For pictures of the store see www.TheMoodieReport.com

Ezeiza is one of the key locations included in the Armani Group’s ‘fast-track’ expansion programme in the duty free andtravel retail marketplace. Five free-standing Emporio Armani stores have opened in the past two years at Rome Fiumi-cino, Zürich international, London Heathrow T3, Tokyo Narita T1 and in Guam’s Tumon Bay DFS Galleria.

CANADA. Tuesday saw the last flight leave Toronto Pearson International Airport’s Terminal Two – the end of anaviation era. But it also ushered in a new, and exciting, stage for Pearson as the airport’s long-awaited Pier F opened.The Pier is the core of a C$4.4 billion expansion programme by the Greater Toronto Airports Authority (GTAA) andincludes some 18,644sq ft of retail development from Nuance, spread across three stores.

Nuance North American CEO Dick Rendek told The Moodie Report that it was “an absolutely significant develop-ment in terms of both the quality and size of duty free shopping in North America”. He added: “The initial reactionwe’ve had from the vendor community, the airport and some local press has been absolutely fantastic.”

Rendek paid particular credit to GTAA. “What really makes something like this happen is the strong link between theairport and the retailer,” he said. “We really do things together and it shows.” That theme was echoed by GTAA Gen-eral Manager of Concessions Dan Driedzic, who told Travel Markets Insider that Nuance was a “wonderful” partner,adding: “Our boardroom is open to them and theirs to us.”

The retailer’s main international store covers more than 11,000sq ft (1,020sq m) and represents both a quantitative anda qualitative leap from anything Nuance has done before in North America, Rendek said, describing it as ‘the shape ofthings to come’ across a region that the world’s leading airport retailer is targeting as key to growth. The luxury ofspace at Pier F has led to the introduction of several top premium and luxury lines such as MAC and La Mer.

THE MOODIE REPORT DATA ROOM – RETAIL & COMMERCIAL SALES RESULTS

EGYPT. Egypt Free Shops Co made a net profit of EGP26 million (US$4.6 million) for the first half of the 2006/07financial year to 31 December, the company said in a statement to Cairo and Alexandria Stock Exchanges (CASE) thisweek. That compared with EGP25 million (US$4.3 million) for the previous comparable period.

The company (www.egyptfreeshops.com) was listed on CASE in 1996 after being established in 1975 as a part of thenational carrier EgyptAir. In 1997 it was privatised after its separation from the airline. It is one of three companiesentitled to import and sell duty free goods in Egypt.

SOUTH KOREA. Duty free sales at Incheon International Airport near Seoul reached a record KRW850 billion(US$903 million) in 2006, The Moodie Report can reveal. This represents an increase of +12% over 2005, IncheonInternational Airport Corporation (IIAC) General Manager Retail Marketing Bum-Ho Kim told The Moodie Report.“We are satisfied with those numbers,” he said.

In 2005 Incheon posted duty free sales of KRW754,536 million (US$785 million at today’s exchange rates) out of totalcommercial revenues of KRW891,267 million (US$926.9 million).

The 2006 performance will be of huge interest to the global industry given the imminent duty free tender plus a food& beverage offer at Incheon. IIAC is preparing for what amounts to the world’s biggest duty free tender early this year.The retail tender will cover the existing Main Terminal Building (MTB) at Incheon and the ambitious new ConcourseA which is set to open in August 2008.

Both areas will be covered by a single tender, though no decision has yet been taken on how it will be split by category(or how many retailers will be retained). The current duty free contracts finish in February 2008. Concourse A will offeran additional 5,000sq m of retail space on top of the current 9,000sq m. Currently Lotte and DFS sell fragrances andcosmetics, while AK Duty Free and KNTO have liquor and tobacco, with all four offering a range of other categories.

THE MOODIE REPORT LANDLORD & CONCESSIONAIRE NEWS



Rendek said that Nuance learned from its successful walk-through operation at Sydney Airport in Australia. “This isnot strictly a walk-through store but it is very close to that. More importantly it has a real department store feel,” hesaid. “You can actually move from category to category and feel the change in environment and atmosphere as you go.”

A highlight is the tasting bar, which is jointly sponsored by some of the major liquor vendors. Tasting and testing willbe key themes throughout the environment – allowing the retailer to drive footfall into the store and, through conver-sion of that increased traffic, boosting penetration. Before reaching the large premium-focused international shop con-sumers discover a more impulse- and convenience-driven ‘Tastefully Canadian’ store with an emphasis on local andnational destination merchandise, covering 4,200sq ft (390sq m) of retail space.

The third new store, a 3,400sq ft (316sq m) transborder shop, is an important, historic precedent, in that it is locatedpost-security and post-Customs – effectively making it a US Arrivals shop. The concept is especially important in thecurrent heightened aviation security environment. “The plan is for Homeland Security to review the operation in thespring,” said Rendek. “Subject to any serious deficiencies in the programme with respect to risk, we expect approvalnationwide.” For full report and pictures see www.TheMoodieReport.com

MACAO. Nuance-Watson (HK), the leading retailer at Hong Kong International Airport (HKIA), has announcedthe launch of a pioneering new multi-category department store at The Venetian Macao resort complex. It will be thefirst time Nuance-Watson has expanded its travel retail portfolio beyond the airport environment.

Set to open in the summer, the new mega-store will share the same name as the company’s The Atrium outlet at HKIA.Occupying some 2,000sq m it will be the single largest retail outlet within the Venetian Macao. The Atrium Macao willbe strategically located close to the many leading high-end fashion and luxury hard goods brands which occupy theresort’s high-profile WOW meeting point. Just around the corner is a major escalator which offers Venetian Macaopatrons instant access from the VIP gaming rooms, high-stakes tables and fine dining restaurants on the resort com-plex’s lower floor.

Nuance-Watson (HK) said: “We have an outstanding opportunity to build a sizeable share of the Venetian Macao’shighly lucrative customer base. Nuance-Watson is eager to leverage its success in serving Mainland Chinese travellersat HKIA by accepting Sands Corp’s invitation to fulfil a similar function at the Venetian. The resort complex’s provenappeal for high-spending visitors also gives the company an ideal opportunity to create a second gateway to China.”

The Atrium Macao will provide six targeted propositions showcasing top brands in the following categories: fashion,luggage & bags; eyewear, watches & jewellery; perfumes & cosmetics; lifestyle electrical; Oriental health and ethnicgifts categories. The store will also be home to an innovative new retail concept integrating fine foods, wines andcigars. The selection follows research into the tastes of Mainland Chinese passengers, which, said Nuance-Watson, arechanging fast.

The retailer said it planned further steps into the Chinese market as it refines its know-how in selling to the travellingChinese. “We are also entering a new era by managing and operating in a hospitality environment for the first time,”the company said. For a much more detailed, category-by-category report on the retailer’s plans, see ‘Features’ atwww.TheMoodieReport.com

US. The inflight duty free contract at Northwest Airlines may change hands. The Moodie Report understands thatthe concession could move from incumbent In Flight Services USA Inc (an affiliate of Duty Free Air & Ship SupplyCo) to ISG On Board Enterprises Ltd. The incumbent’s contract has not expired, but it is understood that becauseNorthwest is in bankruptcy (it filed 16 months ago and expects under a reorganisation plan to emerge from bankruptcysoon) it can break an existing contract if the financial offer to the airline is higher.

Northwest Director, Food Service Planning & Analysis Mike Reese declined to comment.

THE MOODIE REPORT TENDER & CONTRACT NEWS

INDIA. A high-quality quartet – DFS Group, The Nuance Group, Dufry and Alpha (trading as Alpha Future) – areunderstood to be contesting the high-profile Mumbai Chatrapati Shivaji International Airport (CSIA) duty free tenderafter Expressions of Interest were called last October.

That call drew strong interest from a range of national and international players. As reported, these included an alliance



between India Tourism Development Corporation (ITDC) and Aldeasa, Flemingo India and Aer Rianta International,The Nuance Group and Shoppers’ Stop, Alpha Airports Group and Pantaloon Retail, Bird Group and Aelia, Dufry andInterglobe, DFS Group, Out of Africa (a division of Tourvest) and King Power Group (Hong Kong).

Bidders have to submit final bids by 23 February for the exclusive three-year contract, which commences on 1 June. Apre-bid meeting took place this week. The airport handled 6.7 million passengers last year, up +11% on 2005. Its shopstrade 24 hours a day. State-owned ITDC is the incumbent retailer.

Sales are understood to have reached INR444 million (US$10.1 million) last year, with branded wines and spiritsaccounting for two-thirds of that total. Tobacco was the only other big category with sales of INR63 million (US$1.49million). Fragrances and cosmetics generated sales of INR7 million (US$159,000). The single terminal will includethree units – one 1,355sq m Departures store, a 700sq m Arrivals store and a 145sq m storage area. Mumbai Interna-tional Airport Pte has been granted the exclusive right to develop, operate and manage CSIA for 30 years.

LATVIA. A proposed tender covering duty free retailing in Riga Airport’s extended terminal has been abruptlysuspended. Following rapid passenger growth – the airport handled 2,495,000 passengers in 2006, a +32.9% increase onthe 1,878,000 in 2005 – the airport company decided to extend the terminal this year.

As a result a tender was called in late 2006, attracting the interest of four companies – Aelia of France, Sweden’s InflightService, Latvian company BTV (supported by Gebr Heinemann) and local player, Mono. Inflight Service (three shops),BTV (four) and Mono (one) already operate at Riga.

The tender covered a new 185sq m duty free store. Because the bids were so close, the airport company opted to takethe tender to a final ‘auction’ phase – with the highest bid taking the prize. However a complaint from one bidder(belived to be Mono), allied to an apparent disagreement between the Minister of Transport and airport managementover the tender led to the sudden departure of the airport’s head. When the bidders turned up last week for the ‘auc-tion’ they were notified by the Ministry of Transport that the process had been cancelled. “Currently it’s an impasse,”noted one local representative. “So it seems the likely outcome is that there will be no new shop for some time.”

The passenger boom at Riga has been driven by low-cost airlines, particularly Irish carrier Ryanair, which is offeringservices to Dublin, Frankfurt, Glasgow, Liverpool, London, Stockholm and Tampere (Finland).

RUSSIA. Concession Planning International (CPI) has been appointed by JSC Terminal (a subsidiary of Aeroflot)to advise on the implementation of duty free shopping at Moscow Sheremetyevo Airport’s new Terminal Three. T3 isunder construction with a scheduled opening date of November. CPI’s involvement will include the management of theimminent tender and subsequent selection process. CPI Managing Director Frank Gray said: “We are delighted to havebeen appointed by JSC Terminal to assist in establishing duty free at Moscow Sheremetyevo’s Terminal Three.”

JSC Terminal Commercial Director Vladimir Karykhalin said: “Terminal Three presents an exciting opportunity tobecome a part of the long-term success of Sheremetyevo and in the expansion of airport infrastructure in the Russiancapital.” CPI is also assisting Saudi Arabia’s civil aviation authorities with its tender for space at the country’s threeinternational airports. Submissions were due in this week.

SINGAPORE. The Civil Aviation Authority of Singapore (CAAS) this week issued a tender for what is likely tobe a hotly-contested concession at Singapore Changi Airport’s new T3, due to open in early 2008. The tender coversmultiple outlets in T3’s departure transit lounge. Bids close on 1 March for the contract which runs initially for threeyears from 1 January 2008 – or whenever T3 opens – with an option to extend for a period of two years.

“This is going to be fascinating,” one leading supplier told The Moodie Report. The two watches concessions at ChangiT1 and T2 are held by Dufry and DFS Group respectively. Both those players will be in the mix – watches, especiallyhigh-end lines, is a core category for DFS, and Dufry has also singled out the sector for growth.

Local company Sincere Watch is another likely runner as is Valiram, the surprise winner of the main T2 fashion award,ahead of incumbent DFS, late last year. Valiram is well connected with the big brands needed to drive the T3 watchesbusiness and recently hired former DFS US Group President Julian Levy as Chief Operating Officer and long timeDFS Singapore executive CC Lee as Country Manager for Singapore.

Other possible candidates include established Changi retailers Nuance-Watson (Singapore), King Power (Hong Kong)as well as Gassan Diamonds and (Sincere Watch-related) Richburgh Holdings.



Changi’s last two major watches tenders may offer a useful insight into the forthcoming bid. In October 2005 Dufrywas awarded the T1 Departure/Transit Lounge West watches concession after tabling the highest financial bid for thethree-year contract, well ahead of incumbent Richburgh/Sincere Watch Group and third bidder King Power Interna-tional (HK). It offered an additional rental of 10% of the total monthly gross sales or a minimum monthly guaranteedpayment of S$410,830 (currently US$243,570), whichever is higher.

In October 2004 DFS Group won the tender for two watch concessions at T2’s departure/transit lounge, heading offGassan Diamonds and Richburgh Holdings, for the first concession (for which it was the incumbent) and Gassan (theincumbent) and Sincere Watch Duty Free for the second concession.

For concession ‘A’ DFS Venture Singapore bid the following (all figures in Singapore Dollars): 10% of total monthlygross sales OR an MMG of S$495,888 per month; PLUS 20% of gross monthly sales exceeding S$1,900,000 permonth, whichever is higher. For the alternative concession (‘B’), held by Gassan, DFS bid 10% of total monthly grosssales OR an MMG of S$284,888 per month; PLUS 20% of gross monthly sales exceeding S$1,300,000 per month,whichever is higher.

For our full report on this important tender see www.TheMoodieReport.com

SINGAPORE. In related news the CAAS has also called tenders for eight luxury brand name boutiques in theDepartures area of Terminal Three. There are two bids: one for two units in Departure/Transit Lounge South in T3,the other for six shops on Level 2 of Departure/Transit Lounge South. The bid deadline for both is 21 February. Thecontracts run from 1 January 2008 (or whenever T3 opens) to 31 December 2010. There is no option for renewal.

Because T3 is a new terminal, there is no like-for-like comparison in previous bidding terms; but see The MoodieReport.com’s story of 26 January for links to coverage of previous bids for fashion, accessories and other categories ofrelated interest at Changi’s terminals from 2004 onwards.

These luxury brand name concessions are in addition to the T3 fashionwear concession, which is due to be issuedshortly, and is likely to be as hotly contested as the tenders for liquor & tobacco (already issued) and fragrances & cos-metics (to be released shortly), which cover all terminals.

In addition CAAS has called two further tenders. One is for an optical shop concession in the same area of T3. Bidsclose on 16 February and contracts are for three years from the opening of the new terminal. The second covers achildren’s concept concession and/or toys/games concession at T3’s Departure/Transit Lounge North. The contractruns for three years, from 1 January 2008 or whenever the new terminal opens, and there will be no option for renewal.

Bids for the two concessions close on 2 March.

UK. Eye has launched a new long-term partnership to provide media at Belfast International Airport (BIA). TheNorthern Ireland airport is the most recent addition to Eye’s portfolio in European airport advertising, joining Man-chester Airports Group (Manchester, East Midlands and Humberside airports) and Cardiff International Airport.

“Eye’s launch at Belfast International is extremely important to Eye’s presence in Europe,” said Eye Media EuropeCEO Jeremy Corfield. “As the major airport in Northern Ireland, BIA is the eleventh largest airport in the UK and hasbeen established as the only international gateway to the north of Ireland. It is a primary access point for both businessand leisure travellers, making BIA Northern Ireland’s gateway to the world. Eye’s media in the airport will generateexposure for advertisers to reach a prime target audience of more than five million business, leisure, domestic and inter-national travellers.”

Eye Corp operates across Australia, New Zealand, Indonesia, Malaysia, Singapore, the UK and North America, provid-ing clients with a single branded multi-format advertising solution. Eye Corp is a wholly owned subsidiary of The TenGroup Pty Limited, which operates Australia’s Ten television network.

For details, contact Eye Media Europe CEO Jeremy Corfield on tel: +44 207 487 8330, e-mail: [email protected]; or Eye Group Marketing Director Janine Wood, tel: +61 2 8584 2222, e-mail: [email protected] the group’s website at www.eyecorp.com

THE MOODIE REPORT FOOD & BEVERAGE AND OTHER COMMERCIAL REVENUES



CHINA. The Moodie Report has joined forces with Chinese consumer website OnlyLady.com to conduct an impor-tant survey of Chinese attitudes to duty free shopping. The survey will run for three months. To incentivise consumersto complete the survey The Moodie Report has joined forces with popular skincare house Jurlique, which is offering itspopular Natural Beginnings pack each month to five lucky winners drawn out by OnlyLady.com

The website has become a phenomenal success in recent times. Founded in May 2002, it targets fashionable womenaged 18 to 35 in middle-sized and big cities in China. It specialises in practical purchasing information for modernwomen, with sections including beauty, fashion, homestyle, marriage, children, and food, as well as online sales.

As of October 2005 OnlyLady.com had 380,000 registered members, with 190,000 visitors per day. New members werebeing registered at around 8,000 per month. The website covers important cities and regions all over China – Shanghai,Beijing, Jiangsu, Guangdong, Zhejiang, Hubei and others. The average traffic per day is nearly ten million hits and it isranked among the top 2,000 websites in the world.

For the full story see www.TheMoodieReport.com

SINGAPORE. Changi Airports International (CAI) has acquired a 29% stake in Nanjing Lukou InternationalAirport for CNY1.08 billion (US$138 million), marking the group’s first airport investment in China. “We considerthis investment to be a milestone in the aviation industry because it represents the first private-equity investment dealin a Chinese airport by another foreign airport,” said CAI Chief Executive Chow Kok Fong.

Nanjing Airport, the largest airport in Jiangsu Province and owned by the provincial government, handled 6.3 millionpassengers in 2006 – a +16.4% increase from 2005. It is the third major airport project secured by Changi AirportsInternational over the past six months.

In August 2006 the group signed an agreement to manage the new Terminal One at Moscow Sheremetyevo Airportunder a joint venture with the Sheremetyevo Airport Joint Stock Company. It also agreed in December to manage AbuDhabi International Airport.

MACAO. In the highlight of the Raven Fox-run Asia/Pacific Travel Partnership Symposium held in Macao last week,Diageo Global Travel & Middle East and Global Customer Development Managing Director Ron Anderson deliveredan outstanding presentation on the theme ‘Completing the travel chain’.

The Symposium was designed to bring together the various strands of the travel industry – from resort operators toretailers. Addressing that concept Anderson told delegates: “We all share the same traveller at different times and pointsof their journey and if we connect better with each other we should be able to find ways of connecting better with them.

“We have to be committed to working together in ways we never imagined before.” He focused in particular on theopportunities offered pre-travelling and after arrival at the destination. “It’s at these stages where I believe a brandowner in partnership with other businesses can develop new commercial opportunities together. They also happen tobe where the consumer is most relaxed and receptive, as opposed to the stresses of an airport.”

For example, Anderson said, travel agents, limo services and other service providers all offered valuable opportunities toinfluence consumers “before they’re in the terminal”. After the traveller has arrived there are even more excitingopportunities, he said. “Picture the traveller, business or leisure, relaxing at the hotel bar or having a drink with a meal.This person is still buying brands. That is where I think there is huge potential to enhance the experience of the hotel’sinternational guests and also drive revenues – both at the location and also on the return journey.”

Anderson’s session (see www.TheMoodieReport.com for full report) was followed by a panel discussion on ‘TheOlympics Effect’, focusing on the commercial opportunities arising out of the 2008 Olympic Games in Beijing. BeijingCapital International Airport Commercial & Trading Company Ltd Chairman Liqin Qian and Beijing Capital Interna-tional Airport Exploitation Manager Foster Fu both spoke of the huge potential for retail revenues at the revampedairport which includes the new T3 currently being built – Asia’s largest air terminal.

Asked whether Beijing could deliver a world class opportunity, Qian said poetically: “We have been waiting in thedawn, now we will see the rising of the sun. We hope suppliers and brands can be confident of success in the future.”

THE MOODIE REPORT GENERAL NEWS



Earlier, Asia Pacific Travel Retail Association President Rakhita Jayawardena updated delegates on the worsening threatfrom the aviation security restrictions and their impact on passengers who transit through Europe. He said the lack ofindustry awareness and activity was alarming, saying: “Many operators and landlords have not acknowledged the situa-tion or risen to the occasion to see what can be done to safeguard this industry. If we don’t get on top of this we arefacing a serious problem.”

FEEDBACK (TRADE)THE MOODIE REPORT

Dear MartinI just read the latest printed version of The Moodie Report and was very pleased with the result in your Travel Retail Barometer[where Zürich Airport was judged to have displayed Europe’s most proactive and supportive approach to sustained growth of retailand commercial revenues].I do wish more (all) airports would take a more proactive and supportive approach to sustained growth. We will probably get there,but it will take time. I do believe (unfortunately) that it has to get worse before it gets better (for example, how to handle andapproach crises and legislation issues such as the liquid restrictions and carry onboard restrictions).But 2007 has started nicely (very good passenger growth, quite happy consumers and, through that, increasing turnover and rev-enue) – and there are still a lot of opportunities around to develop the business.Kind regards, Peter Eriksson, Chief Commercial Officer, Unique (Zürich Airport)

To The Moodie Report ForumMuch as I admire your around-the-clock coverage of the security issue since the August 10th problems, I feel you and the industryneed to move it onto another footing. In Dermot Davitt’s interview with Frank O’Connell last week the latter claimed that atAmsterdam Schiphol Airport confiscations are “1,000 litres a day, taken from passengers who enter the EU having bought at non-EU airports”. Frank said: “There are retailers out there who are selling liquor and fragrances to people in the knowledge that they will be confis-cated. That’s totally irresponsible and it’s of huge concern for the credibility of the industry.” So what are we all doing about it? Isanyone finding out where all this stuff is being sold? If not, why not? Are we all just going to wring our hands about it while oursupposed ‘industry’ – there’s a joke – goes up in smoke? We need to be told – by you, by your rivals, by Frank O’Connell – who’sbreaking the rules. Remember Cannes? When Dick Ferne of Camus said those who were donating to the ETRC campaign should be named and thosewho weren’t should be de-listed? Nobody took him seriously – maybe they should have. If a daily newspaper picks up on your coverage they’re going to have a field day. Here’s an industry willing to rip off mug punters.There’s no point in mincing words. Name the culprits, Mr Moodie. Go on. I dare you. And any backlash you may fear will be morethan compensated by the respect you gain, I promise. Otherwise you’re no better than Nero fiddling while Rome burned. It’s nameand shame time. Dare you even publish this?Mad Pierre

Reply (posted on The Moodie Report Forum)Well said, Pierre! Not so mad, methinks. I understand that the major EU hubs such as Frankfurt, Schiphol, Heathrow etc. havestated that they are unable, or unwilling, to ascertain from passengers the outlet responsible for selling them their about-to-be con-fiscated duty free purchase. If this is indeed the case, may I suggest that the ETRC invest some of their recently obtained funds to place researchers at thesetransit points and quiz passengers as to where they purchased their items. They should then advise these passengers to avoid this retailer in future and purchase any future duty free requirements at theirEU transit point. If time permitted, and a name and address was obtained, along with the original receipt, a demand should bemade to the offending retailer to refund the customer along with an abject apology.DJ

PEOPLE NEWS, JOBS, EVENTS & NOTICESTHE MOODIE REPORT

FRANCE. The 16th ACI Europe Airport Trading Conference and Exhibition, themed ‘Airport Retailing in anIncreasingly Challenging Environment’, will take place in Monaco from 19 to 21 February 2007. For details pleasecontact Lynsey Giddings at [email protected]

INTERNATIONAL. Cabin crew from British Mediterranean Airways, bmi and Thomsonfly took the top



Hosted by

Platinum sponsors

awards at this year’s Inflight Sales Person of the Year (ISPY) Awards, held near London last Friday. The event wasorganised by UK firm Travel Retail Training, headed by Christine and Ray Martin.

The overall winners were Peter Turner of British Mediterranean Airways, Rachael Cole of bmi buy on board andGemma Foster of Thomsonfly (for full list of winners see www.TheMoodieReport.com or www.ispy-international.com).MyTravel Airways scooped the ISPY 2007 Airline of the Year honour.

UAE. The ACI Business & Trinity Forum, the follow-up to the acclaimed Trinity Forums of 2003 and 2005 and theformer ACI Business Conference, is attracting a blue-chip audience from the industry ‘Trinity’ – airports, concession-aires and brands. Hotel places at the JW Marriott, the Forum’s official hotel, are filling fast, so we urge you to makeyour bookings soon. Just click on the Forum icon at www.TheMoodieReport.com or www.aci.aero for full registration,hotel and programme details.

In related news, we’re delighted to announce too that UAE carrier Emirates is offering a range of Forum flight dis-counts from all over the world. Details will be announced in coming days. The Moodie Report Publisher MartinMoodie said: “As delegates to the first two Trinity Forums in 2003 and 2005 know, this is not just another industryconference. With ACI’s additional input this time around, we’re confident that the 2007 event will reach a whole newlevel – with outstanding speakers, two exclusive film documentaries covering seven of the world’s most progressivetravel retail locations, workshops and presentations that will stimulate, provoke and challenge the status quo. We lookforward to seeing you there.”

US. The Airport Revenue Conference & Exhibition is being held on 18–20 February at the Rosen Shingle CreekResort in Orlando, Florida. Organised by Airport Revenue News (ARN), the influential US trade magazine devoted tocoverage of all revenue-generating issues affecting the airport industry, the event features three days of sessions, exhibi-tions and networking focused on the state and growth of the airport revenue industry. The culmination of the confer-ence is an awards show, hosted by ARN, taking place at the Hard Rock Live in Universal City Walk.

Peter Yesawich and R. Stephen Pennak are keynote speakers at the conference. Yesawich is President and CEO of Yesa-wich, Pepperdine, Brown & Russell, a leading authority on American travel behaviour. Pennak, President and Founder ofBusiness Insight Technologies, is an expert in developing recruiting systems and strategies for a variety of industries.

“Our agenda this year is outstanding and these two renowned speakers add an extra special touch to the schedule,” saidPauline Armbrust, President & CEO of ARN publisher Armbrust Aviation. “This year’s show promises to be superproductive for all attendees, who will also have unprecedented networking opportunities since so many key industryexecutives will be in attendance.” For more information please e-mail [email protected], or visitwww.airportrevenuenews.com

FOR SALE: Internet address (www.duty-free.com). Own the primary generic Internet address for the dutyfree industry. Maximise the value of your current Internet assets by adding traffic to your existing web address.

Selling fast at below its market value. Call +1 (305) 677-9725 for full details, quoting ‘The Moodie Report’.

Thank you for your readership and support of The Moodie Report.

Martin Moodie, Editor and Publisher Late News – page 13 ä



AUSTRALASIA. The Nuance Group and Newrest have announced a new partnership in the Australasian dutyand tax free market.

The two companies have reached an agreement, to be executed by the end of February, under which Newrest acquires40% of the shares of Nuance Australia & New Zealand. Nuance co-parent Stefanel said the deal would be wortharound A$66 million (€40 million).

Stefanel added: “To put the negotiated price in perspective, it is worth remembering that [Nuance Australia and NewZealand] posted a net loss of €13.3 million in 2005 and €15.3 million in 2006.”

The partnership will be led on behalf of the Board of Directors by Jonathan Stent-Torriani, CEO of Newrest andforthwith Vice-Chairman of Nuance Australia and New Zealand. He reports to Nuance President & CEO RobertoGraziani.

Previously CEO of Nuance Australasia between 1997 and 2000, Stent-Torriani’s knowledge of Nuance’s customers,clients, staff and operations will facilitate a swift integration of the new partnership and a seamless transition for man-agement, Nuance said in a statement this morning. Christian Strang and his management team will report to Stent-Torriani effective today, 1 February.

The Nuance Group President & CEO Roberto Graziani said: “We are delighted to conclude this partnership withNewrest. It combines our global expertise and knowledge with a new level of entrepreneurial spirit and proven experi-ence and track record in the market. I believe the combination of the two companies’ competencies will boost motiva-tion and creativity in a region where we have faced challenges over the last few years.

“I’m confident that this new partnership will bring significant value to our airport-owner clients and customersthroughout the region.”

Nuance Australia & New Zealand Chairman Nick Greiner said: “We are looking forward to working with Jonathanand the team to build a vibrant new future for our employees and customers at Nuance Australia & New Zealand.”

Newrest CEO Jonathan Stent-Torriani said: “This partnership continues Newrest’s strategic goal of developing travelretail operations in food, beverage and retail globally, wherever opportunities exist. I’m personally excited to be workingwith The Nuance Group and look forward to working with the staff and management team of Nuance Australia &New Zealand to identify and execute areas of improvement for the benefit of our clients, customers and employees.”

About The Nuance Group Australia and New Zealand: In Australia & New Zealand Nuance has revenues ofUS$550 million and 1,500 employees. In Australia The Nuance Group trades as Downtown Duty Free and operatesduty and tax free and speciality shops at Australia’s major airports Sydney, Melbourne, Brisbane, Cairns, Perth andDarwin. Regency Duty Free, The Nuance Group’s New Zealand subsidiary, operates at Auckland International Airport,Wellington Airport and Victoria Street Auckland City.

About Newrest: Newrest is a private company based in Toulouse, France with revenues in excess of US$403 millionper annum, and more than 10,000 employees in 15 countries. It specialises in ‘travel related services’ including airline &industrial catering, airport restaurants & bars, support services, remote site services, and onboard sales of food, beverageand retail goods. The company is majority owned by management, led by its two CEOs, Olivier Sadran and JonathanStent-Torriani.

SINGAPORE. The Civil Aviation Authority of Singapore (CAAS) has issued three food & beverage tenders atSingapore Changi Airport.

The first tender covers a brand name delicatessen concession at Terminal Two’s Departure/Transit Lounge Central.Bids for the contract, which runs from 22 May until 21 May 2010, close on 23 February. The second is for a local deli-catessen concession in the same area of T2. Closing dates for bids and the contract term are the same.

Finally, the CAAS has issued a tender for a brand-name fast food concession in T1’s Departure Transit Lounge West onthe mezzanine level. Bids close on 8 February. The contract runs from 1 May this year until 30 April 2010.

THE MOODIE REPORT LATE NEWS

Ray Heath Design - The Moodie Davitt Report · deal looks like good business for ... fly four times...

Documents

Transcript of Ray Heath Design - The Moodie Davitt Report · deal looks like good business for ... fly four times...