Rapport van Raad van Europa over Destelheide

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THE COUNCIL OF EUROPE QUALITY LABEL FOR YOUTH CENTRES EXPLORATORY VISIT OF THE EXPERT GROUP DESTELHEIDE, DWORP (BELGIUM) 29 – 31 October 2014 REPORT 1

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Het expertteam van de Raad van Europa bezocht Destelheide gedurende drie dagen in het kader van het Quality Label en maakte dit uitgebreide verslag over ons centrum en de uitmuntende werking op het vlak van jeugdwerk. Meer info: http://destelheide.be/nieuws/destelheide-krijgt-award-raad-van-europa

Transcript of Rapport van Raad van Europa over Destelheide

THE COUNCIL OF EUROPE QUALITY LABEL FOR YOUTH CENTRES

EXPLORATORY VISIT OF THE EXPERT GROUP

DESTELHEIDE, DWORP (BELGIUM)

29 – 31 October 2014

REPORT

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CONTENT

1 INTRODUCTION................................................................................................................32 PRESENTATION OF DESTELHEIDE...............................................................................4

2.1 Summary........................................................................................................................42.2 Missions of the centre....................................................................................................42.3 Relations with public authorities...................................................................................42.4 Infrastructure..................................................................................................................52.5 Renovation project.........................................................................................................52.6 Target groups and programmes.....................................................................................5

3 ROLE OF THE CENTRE WITHIN THE NATIONAL YOUTH POLICY........................73.1 National Youth policy....................................................................................................73.2 Institutional link with the Youth sector.........................................................................73.3 Role of Destelheide in the field of Youth policy...........................................................7

4 MANAGEMENT AND PRACTICALITIES.......................................................................84.1. Organisation chart.........................................................................................................84.2. Human resources...........................................................................................................84.3. Statistics........................................................................................................................84.4. Budget...........................................................................................................................8

5. FULFILLMENT OF CRITERIA.........................................................................................95.1. Eligibility criterion 1.....................................................................................................95.2. Eligibility criterion 2...................................................................................................105.3. Eligibility criterion 3...................................................................................................115.4. Eligibility criterion 4...................................................................................................125.5. Eligibility criterion 5...................................................................................................135.6. Criterion 6...................................................................................................................145.7. Criterion 7...................................................................................................................155.8. Criterion 8...................................................................................................................165.9. Criterion 9...................................................................................................................175.10. Criterion 10...............................................................................................................185.11. Criterion 11...............................................................................................................195.12. Criterion 12...............................................................................................................205.13. Criterion 13...............................................................................................................215.14. Criterion 14...............................................................................................................225.15. Criterion 15...............................................................................................................23

6. Advantages of Destelheide youth centre............................................................................247. Recommendations to Destelheide youth centre.................................................................258. Recommendation to the CDEJ...........................................................................................27

8.1. Annex I – participants of the exploratory visit...........................................................288.2. Annex II – documents.................................................................................................298.3. Annex III – photos......................................................................................................30

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

1 INTRODUCTION

During spring 2014, Destelheide expressed its interest in acquiring the Council of Europe Quality Label for Youth Centres.

The procedures defined by the Council of Europe include an exploratory visit of an expert group in order to “assess how the centre already meets certain criteria and to advise on which criteria require development”. The visit should also allow the possibility of identifying examples of good practice which could be shared with similar centres.

The exploratory visit of Destelheide took place from 29 to 31 October 2014 and included two full working days.

The expert team would like to thank the team of Destelheide for the warm welcome they received. The expert team was pleased to see how the labelling process fits within the large renovation project at Destelheide, and is confident that the concepts of the Quality Label can contribute to shaping the project.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

2 PRESENTATION OF DESTELHEIDE

2.1 SummaryDestelheide was built in the late 1960s and opened in 1971. It is situated in the town of Dworp, close to Brussels (17 km).

Until 1986, Destelheide had an educational staff organising activities for visitors; this team was then abolished for financial reasons. Since 2003, it has again had educational staff (the Dharts programme, an internal art education service), which is currently being developed.

Destelheide is mostly a receptive centre for groups organising their own activities (approximately 95% of the participants), but it also has a small permanent educational team organising different types of activities and projects for and with young people.

2.2 Missions of the centreThe mission of the centre is formulated as follows:“Destelheide creates an inspiring environment for artistic and creative activities organised by and for young people.”

The centre has described its vision as follows:“Destelheide is a centre that provides a qualitative infrastructure in green surroundings for (mainly) youth work and educational groups. The timeless architecture, our functional working rooms and our services (catering, overnight stays, and so on) are ideal for creative and artistic activities. Our educational service Dharts sets up an inspiring climate in Destelheide.”

Objectives of the Dharts educational team: To be a contact point for artistic work with young people

o Advice and reference To build an artistic living environment

o Several art exhibitions per yearo Artists in residence

To set up an information and documentation centre on artistic work with young people:

o Knowledge centre (literature, research material, etc.)o Lending material service for educational materials

To organise educational art exchanges and training activities for youth leaders and teachers

o Summer academy: train-the-trainerso Masterclasseso Brussels projects

2.3 Relations with public authoritiesThe buildings are owned by the Flemish government.

Destelheide was managed until 1994 directly by the public authorities. Today it is managed by order of the Flemish government by the non-profit association “Algemene Dienst voor Jeugdtourisme” (ADJ) – (General service for youth) with support from the Flemish government.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

The Youth department (not the Culture department!) is responsible for finance, contracts and evaluations of Destelheide.

2.4 InfrastructureThe centre, which has been recently renovated and extended, comprises the following:

- accommodation facilities The centre has a capacity of 256 beds in rooms for 1 to 6 people. The centre is planning important renovation to improve the facilities (e.g. reducing the number of persons per room)The centre has its own restaurant as well as a bar.

- facilities for youth work The centre comprises:

o several meeting and training rooms of various sizeso several large rooms for rehearsalso exhibition hall

2.5 Renovation projectFormer Minister of Youth Pascal SMET mentioned Destelheide in his latest policy letter on the topic of youth infrastructure. He showed commitment to the Masterplan of Destelheide:

The Masterplan investigates the organisation and flexibility of the buildings, the adaptation of new forms of technology, the ecological and sustainable transformation, suitability for various art disciplines, cultural and social comfort and the accessibility for all kind of groups. The landscape will be redefined and the crossover of disciplines will have a translation in the way the domain is used. The Masterplan will make proposals to adapt the buildings to contemporary comfort standards, an efficient and flexible use of the space, the integration of the educational service Dharts and technological adaptations. The location of Destelheide is very important: the nearby capital city Brussels, with its specificity and diversity, has important consequences for the further development of Destelheide. The final goal of the Masterplan is to make Destelheide the ideal place in an ever-changing society at the level of activities, encounters and creation. (Flemish Government - Policy letter of Minister of Youth, Pascal Smet 2013-2014)

During the expert visit, the centre was visited by the new minister of Youth, Sven GATZ, who confirmed his commitment to the Masterplan project.

2.6 Target groups and programmesDestelheide focuses on youth organisations working with and for young people in a non-formal context.Destelheide has four categories of customers/activities: youth groups (45%), school groups (45%), socio-cultural activities for adults (9%) and commercial activities (1%). It hosts mostly artistic projects but also youth leader training courses.

Approximately 50% of the activities are in the field of art education, and 50% in the field of traditional youth work.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

During the Expert Team´s visit, the centre had about 150 guests: they were participating in a youth leader training course, one of two artistic projects, or were artists in residence.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

3 ROLE OF THE CENTRE WITHIN THE NATIONAL YOUTH POLICY

3.1 National Youth policyEach legislative period, a national youth policy plan is decided on after an intensive consultation process with the youth sector. The stakeholders financed by the Ministry, amongst them ADJ and thus Destelheide, have to develop their actions in line with this policy plan.

3.2 Institutional link with the Youth sectorDestelheide is managed by ADJ, on whose General Assembly six members out of 12 are nominated by the Flemish Youth Council.

3.3 Role of Destelheide in the field of Youth policyIn the application for public funds, Destelheide has to describe how its offer corresponds to the Youth policy plan.Destelheide is seen by the Minister of Youth as a centre of expertise in art education and youth work. In the application form for the Brussels projects, Destelheide responded to an open call from the Flemish government.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

4 MANAGEMENT AND PRACTICALITIES

4.1. Organisation chartDestelheide is managed by ADJ, which also runs a second centre, De Hoge Rielen.

4.2. Human resourcesStaff:

- 1.25 (2.25 starting from January 2015) educational workers- 24.25 technical or administrative support

4.3. StatisticsIn 2013, the centre accounted for 31,353 overnight stays, 13,358 “stays only” and 100,577 meals.

4.4. BudgetThe building is owned by the Flemish government, which covers the usual costs of an owner (renovation, large building interventions, etc.). The budget of Destelheide covers the functioning of the centre.In 2013, the total costs of Destelheide were €1,930,665, the income was €1,195,443, and the grant from the Flemish Authorities was €735,222.Approximately €180,000 is allocated to the Dharts educational programme.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5. FULFILLMENT OF CRITERIA

5.1. Eligibility criterion 1“The centre has, as its primary mission, the aim to serve the youth sector and young people.”

Condition CommentThe primary focus of the centre's programme is young people and those working with and for young people

Fulfilled90% of the guests are youth groups or school groups.Dharts offers programmes targeting young people from different backgrounds, making artistic projects accessible for everyone.

The majority of the educational activities in the centre correspond to the profile of non-formal education

Fulfilled

The centre is involved in training multipliers engaged in non-formal education with young people

FulfilledAs a receptive centre, Destelheide has amongst its clients nearly all the youth organisations offering youth leader training courses recognised by the Flemish government.On the “offer” side, Destelheide organises train-the-trainer activities for educational workers (not artists) in its “Summer academy”, “Masterclasses” or “Workshops”. These training courses focus on educational staff skills, and how participants can work on creative projects with young people.The Brussels Project is the result of responding to a public call for projects aimed at promoting exchange between Brussels and Flemish parts of Belgium. It includes workshops for visitors from Destelheide in Brussels and vice versa. Its target group are young people and youth workers.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.2. Eligibility criterion 2“The centre promotes international co-operation within the youth sector”

Condition CommentThe centre hosts and promotes international and multi-lateral activities

Partly fulfilledThe international dimension is not really present in the educational work of the centre. Nevertheless, the centre is used for international activities by external groups.

The centre can demonstrate that it is involved in wider European / international co-operation frameworks of the youth sector

FulfilledDestelheide co-operates with Vitamine C, a partner in a wider international network, on the cultural education of children (eight countries).ICEnet is another similar international network with which Destelheide co-operates.

Destelheide is currently developing a project with JINT, the Flemish mobility agency to develop international activities, such as artist residencies, exchange of volunteers, and so on.

Due to staff being on sick leave, international co-operation is currently on hold.

The centre makes efforts to multiply good practices from the international level (Council of Europe, European Union, United Nations, specific networks) and spread the knowledge and values through training and promotional activities at national, regional and local levels

Partly fulfilledThe centre is not involved in the topics of these structures, but it supports campaigns such as the No Hate Speech Campaign by promoting them.

The staff recognises that this is the weak point in their application, and that more effort could be made. With the increase in the educational staff, these activities will be developed.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.3. Eligibility criterion 3“The centre has a clear mandate from public authorities”

Condition CommentThe centre can provide evidence that it is supported by public authorities. Evidence should be a bill, decree or other official document establishing the centre or showing the support by a local, regional or national authority

FulfilledEvidence provided: Government decree, and a contract between ADJ and the Flemish government

The centre has a mandate from public authorities to apply for this Council of Europe Quality Label for Youth Centres

FulfilledThe centre was proposed for the Quality Label process by the Flemish authorities.

The centre has structured links and communication mechanisms with the public authorities responsible for youth policy. Evidence should be a contract, support letter or another official document giving evidence of a structured relationship.

FulfilledNegotiation of work plan, contract, and presentation of annual report to the Flemish government.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.4. Eligibility criterion 4“The centre has in-house educational staff working to support the activities”

Condition CommentThe centre has at least one internal educational staff member responsible for ensuring conceptual coherence, quality assurance, and support for activities, including those run by external educational staff

Fulfilled 1.25 youth workers (2015: 2.25) About 40 people working for

Dharts on a freelance basis 24.25 technical and administrative

staff membersThe centre's educational staff team is adequately large for the number and volume of activities run

Partly fulfilled The educational staff is currently

not large enough, but there are plans to increase it. The aim is to have three full-time employees by the end of 2015.

The centre can demonstrate the competence of its educational staff for value-based, non-formal educational activities with an international dimension

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.5. Eligibility criterion 5“The centre has accommodation facilities within one campus with the working facilities”

Condition CommentCentres have the capacity to provide board and lodging on one campus. Living together is an integral part of the educational concept / process

Fulfilled

Centres' facilities are such that the group does not have to move to another venue outside the campus for social activities, sleeping, and so on: Accommodation is provided

indoors with suitable basic hygiene facilities

Accommodation in tents and campsites is not eligible

Rented space does not qualify

Fulfilled

The centre's accommodation capacity is adapted to the organisation of international study sessions or similar activities (i.e. to accommodatingapproximately 35 participants)

FulfilledThe centre has translation facilities, including approximately 200 headsets.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.6. Criterion 6“The centre offers a tolerant and safe working environment respectful of diversity and human dignity”

Indicator CommentThe centre demonstrates coherence of deed and action in relation to the values of the Council of Europe through its working practices and structural make-up

FulfilledHuman rights are important to the centre. An organisation that would not subscribe to certain values, corresponding to those of the Council of Europe, would not be accepted.

The centre is accessible to young people with special needs, both in terms of programming as well as physical means

Partly fulfilled The building dates from the

1970s, when this aspect was not sufficiently respected. Some improvements have been made meanwhile.

The renovation plan includes improvement of the accessibility.

The website is “Trusty”-labelled, certifying that it is easily readable.

The centre actively pursues an environmentally-friendly approach

Fulfilled Waste is separated. The waste from the salad bar

goes to the chickens at the centre. The buildings are of the late 1960s

when thermic isolation was not a priority. Some improvements have been made meanwhile and are currently being dealt with.

One objective of the renovation plan is to improve the thermal insulation of the centre.

Good practiceThursday is “Veggie-day” in the centre. The idea of “Veggie-day” is explained to customers (with leaflets on tables).

The centre can provide documentary evidence that national standards are being respected with regard to fire security, work safety, accessibility and health and hygiene

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.7. Criterion 7“The centre offers appropriate working conditions for activities of the youth sector”

Indicator CommentThe centre offers flexible and adequate working conditions for activities using non-formal education methodology and an atmosphere suitable and favorable to international activities

Fulfilled

The centre's staff understand how non-formal education works and that their role is to support the activities

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.8. Criterion 8“The centre provides minimum infrastructure suited to international activities with diverse groups of participants”

Indicator CommentThe working conditions in the centre are suitable to different formats of activities, interactive methodology activities as well as seminars, conferences and policy meetings.

Fulfilled Food is Halal The signs are only in Flemish.

The centre can provide solutions for groups who wish to work with simultaneous interpretation.

Fulfilled There are interpretation cabins in

the theatre. If needed, the centre can arrange

mobile simultaneous translation in meeting rooms.

Key staff (management, reception, education, security) have foreign language competencies (especially English or French). Language courses should be provided in order to improve the skills of those who do speak languages, and for those in the team who start from scratch.

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.9. Criterion 9“The centre contributes to the development of the quality of youth work”

Indicator CommentThe centre regularly implements evaluation as a basis for learning and self-improvement

FulfilledFeedback by customers is collected at the end of their own projects.Good practiceEach year a form is sent to organisations using the centre.

The centre is developing new and innovative youth work models

FulfilledDestelheide is seen by the Ministry as a centre of expertise in art education and youth work.It develops innovative youth work models, especially in the field of art education.

The centre exchanges information with other actors of the youth sector on the content and quality of their work, and with professionals and volunteers involved in youth work development at national and international levels

Fulfilled Destelheide is part of different

networks for cultural education (Vitamine C, ICEnet) where knowledge is exchanged.

The experts of Destelheide disseminate its knowledge through conferences.

The centre produces its own educational materials and disseminates these to the youth sector nationally and internationally

Partly fulfilledDestelheide has started to consider co-operating with artists or other experts to develop educational material. This is, however, still at an early stage.Destelheide produces an information magazine 4 times a year, including reference to other educational materials and to other organisations.Destelheide recently released a documentary film (30’) about the creative process of the Masterclass with Teatro de los Sentidos. Short version: https://vimeo.com/114509052

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.10. Criterion 10“The centre ensures the involvement of young people, youth organisations and associations in the development of their concepts and programmes”

Indicator CommentThe centre takes into account the situation and concerns of young people in the development of its programme

Fulfilled

The centre is an ally for youth civil society in advocating for decision makers and power holders to take young people's points of view and concerns into account when making and implementing policies

FulfilledOne example is the publication in the information magazine of Destelheide of the recent ‘Youth manifesto’, written by the Flemish Youth Council to act against budget cuts in the youth field.Such documents are also spread through the social media used by Destelheide.

The centre calls on the expertise of youth organisations, associations and structures that have relevant specific competence to enrich certain activities, and considers them as consultants

FulfilledFour out of eight members of the managing board of ADJ are nominated by the Flemish Youth Council.The largest part of the programme of the centre is developed by the customers themselves. The educational team supports the projects of the organisations as much as they can.

The centre develops key activities and best practices in a participative manner with young people, youth organisations, associations and structures

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.11. Criterion 11“The centre contributes to the orientation of youth policies”

Indicator CommentThe centre is a location in which a diversity of stakeholders reflect on the implications of youth work for youth policy

Not fulfilled

The centre is engaged in direct advocacy for sound youth policies, in other words, for a stronger link between the on-the-ground reality of young people and the content of youth policies

Not fulfilledOne of the two directors of ADJ (Director of the De Hoge Rielen centre) is currently a member of the board of ‘De Ambrassade - office for young affairs’.According to their website, “De Ambrassade puts youth, youth work, youth information and youth policy on the map. We strengthen the position of children and young people in society and have a positive impact on the quality of their life.“We are fighting for a society in which children and young people can take their lives into their own hands. We strengthen the opportunities and quality of youth work, youth information and youth policy.”

The centre has regular exchange on youth policy with the public authorities responsible for youth

Not fulfilledThere are regular contacts with those responsible at the Ministries, Destelheide’s general manager attends the meetings of the commission on youth work and the commission of youth tourism, and the deputy from the administration is on the board and is contacted for meetings weekly.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.12. Criterion 12“The centre promotes the Council of Europe’s values”

Indicator CommentThe centre's ethos, programme and working philosophy are grounded in the values of the Council of Europe: respect for human rights, democracy and the rule of law

FulfilledGood practice:Together with the reservation contract the visitors subscribe to the rules of the house. In point 2, these house rules state, “In Destelheide we all respect each other: any form of discrimination, racism or propaganda in this sense is strictly forbidden. The basic principles for this are the ‘European Convention on Human Rights’, the ‘Fundamental Freedoms’ and the ‘Declaration of the Rights of the Child’”.

The centre promotes the priorities of the Council of Europe's youth sector by actively addressing human rights education, intercultural learning, youth participation, active democratic citizenship and social inclusion of young people in its activities and working practices

FulfilledIn the field of social inclusion and intercultural learning, Destelheide is organising artistic projects targeting specifically socially vulnerable young people (the Brussels Project), together with special organisations who know the target groups better.Considerable emphasis is put on peer-to-peer projects where young people are actively involved. Young people are a resource.The part “active democratic citizenship” and “youth participation” are currently not sufficiently developed.Several of the employees are working on social contracts (WEP and “brugprojecters”) and many employees (and even staff members) now working for Destelheide originally started on social contracts.

The values of the Council of Europe are reflected in a human rights based code of ethics for the functioning of the centre.

FulfilledSee “house rules”

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.13. Criterion 13“The centre promotes the Council of Europe’s programmes”

Indicator CommentCouncil of Europe publications are prominently displayed and available for dissemination to participants and visitors

Not fulfilled

The staff of the centre know about the relationship to the Council of Europe and can give relevant information about it to participants

Not fulfilled

The centre promotes the activities of the Council of Europe (seminars, campaigns, and so on.)

Not fulfilledThe centre promotes the No Hate Speech Campaign through the display of leaflets and posters.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.14. Criterion 14“The centre has transparent financial procedures and controlling mechanisms”

Indicator CommentThe centre can demonstrate that relevant financial management and accountability mechanisms in conformity with national tax and not-for-profit regulations are in place

Fulfilled

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

5.15. Criterion 15“The centres is service- and client-orientated”

Indicator CommentThe users / clients of the centre are systematically asked to provide evaluation and feedback about the service delivered by the centre

FulfilledEvery client is invited to fill in a form.Organisations using the centre are contacted each year with a customer satisfaction inquiry.

The centre's management take into account user / client evaluations and feedback to improve the quality of service on an ongoing basis

FulfilledExample: different changes were made in the kitchen: more fruit, attention to special diets, and so on.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

6. Advantages of Destelheide youth centre

The expert team considers the following aspects as advantages for the youth centre:

- Importance / Infrastructure Destelheide’s substantial infrastructure offers ideal conditions for a wide variety of youth activities. It is used by many youth organisations for training activities or cultural projects. The team had the opportunity to speak to different users of the centre who confirmed the prominent role of Destelheide as a leading youth facility in Flanders.

- Support of the public authorities The Flemish government is involved in the further development of Destelheide and assures its continued support. Even if the financial support had to be reduced due to the financial crisis, the centre still receives sufficient subsidies to ensure the functioning of the centre. Moreover, the Flemish Government has confirmed its commitment to the large renovation project which will be carried out in the near future. The Flemish government also supports Destelheide in developing the international dimension of its work.

- Clear profile Destelheide is dedicated to cultural education. Having such a clear focus and profile is an advantage in many respects, such as for the promotion and visibility of the centre, focussing on a theme and developing expertise in it, with the commitment of the staff. The expertise of Destelheide is also recognised outside the youth sector.

- Geographical location Destelheide is situated close to Brussels and, furthermore, very close to an important international airport. This is a clear advantage for international co-operation and should be used as such.

- Renovation project / future perspectives The renovation project is a good opportunity to reflect on the profile and future development of the centre. The management is aware of these new opportunities and intends to exploit them.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

7. Recommendations to Destelheide youth centre

In order to develop Destelheide youth centre further, the expert team makes the following recommendations:

- Improve the presence of the Council of Europe values and programmes The Council of Europe is today not present in the centre. There are no visible signs of a link to the priorities and programmes of the Council of Europe.

The expert team recommends including information on Human rights, Democracy and the Rule of Law on the website and in the publications of the centre. The library should also be used to promote publications of the Council of Europe such as Compass, Compassito, T-Kits, and other Council of Europe publications on human rights, as well as material published by the Youth Department of the Council of Europe (13.1) It is also necessary that the centre’s staff know about the centre’s relationship with the Council of Europe and can give information about it to participants (13.2). Staff should actively seek information about and promote the activities of the Council of Europe, through, for example, seminars, campaigns and so on. (13.3). Human rights, democracy and the Rule of Law should become an integral part of the creative programmes; for example the Dharts team could launch projects such as: designing T-Shirts with “Wear your rights”, develop cartoons/comic magazines on human rights, or draw inspiration from “No hate Ninjas”, as was done in Portugal. Another suggestion by the team was to enrich the Brussels Project with activities with disadvantaged children and young people, and thus promote social inclusion and active democratic citizenship in different forms. The same could be done with conferences, seminars, and study days, hosted or organised by Destelheide.

Destelheide has already written down certain values in the house rules. These could be more prominently displayed through the centre and be promoted in the centre´s activities. They could also be developed into a fully-fledged code of ethics based on human rights for the functioning of the centre (12.3).

- Develop international relations Destelheide has, until now, only few international relations. In order to become a truly European centre, it needs to develop a more international profile. This could be done, for example, through bilateral projects in the cultural field (2.1, 2.2, 2.3) and through an annual internship programme for volunteers with a strong background in youth work.

The expert team also noted that the signs throughout the centre are all in Flemish and suggests also adding English and French signs, since the centre caters to French speaking Belgians, and also to international participants. In addition, it is recommended that the Destelheide website is available in these three languages (8.1).

- Develop own programmes With Dharts, the centre has started again to develop its own programmes. The team is still modest and should be increased in order to gain a critical mass in this respect. The expert team is aware that this needs more staff, the number of which should increase in accordance with the growing programme (4.1, 4.2). In general, the expert team recommends developing a programme that is planned and implemented by the educational staff of the centre and becomes an integral part of the centre’s identity. This programme, genuinely developed and implemented by the educational staff of Destelheide youth centre, should follow the criteria of the Quality Label criteria catalogue (specifically: 1.2, 1.3, 6, 9.2, 10, 12 and 13).

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- Develop an individual line of educational material The expertise gained by the permanent educational staff, but also partner organisations, should be documented in order to make it accessible to a larger public. Developing its own line of educational material could help to develop Destelheide even more as a centre of excellence in the field of cultural education (9.4).

Contribution to youth policiesBased on its strong position in the Flemish youth sector (the second largest structure in Flanders) and its good relations with public authorities, it is recommended that Destelheide further develops its relationships and dialogue with the Flemish public authorities, local, regional and national, beyond the present scope (11.1, 11.2, 11.3). According to the ‘Country Sheet on Youth Policy in Flanders (Belgium)’, available at: http://pjp-eu.coe.int/documents/1017981/1668141/BelgiumFlanders_2013.pdf/6a2c86b7-fa37-46db-8a78-197b712dc44a, “Flemish youth policy is based on an interactive, participatory style of government …” (p.2). The expert team therefore recommends exploring ways in which Destelheide can play a more significant role in youth policy making in Flanders.

Renovation project / accessibilityDestelheide is today not completely accessible to people with disabilities. The expert group suggests consulting people with a handicap when planning the renovations in order to take into account different kinds of disabilities, and not just reduced mobility (6.1, 6.2).

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

8. Recommendation to the CDEJ

After the exploratory visit, the expert team concludes that Destelheide fulfils the criteria of the Quality Label for youth centres to a large extent. Therefore, the expert team suggests the CDEJ award the Quality Label to Destelheide for an initial period of three years, starting from 1 January 2016. While Destelheide can be seen as an example of what the Quality Label stands for, it is recommended, however, that it actively develops the centre as outlined in the recommendations above.

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

ANNEXES

8.1. Annex I – participants of the exploratory visit

Participants:Mr. Guy Uyttebroeck, General DirectorMs. Goedele Devillé (during the meals), Accountant Mr. Peter Schoukens (during the meals), Co-ordinator Mr. Filip Tielens, Dharts, Educational ServicesMs. Eline Leonard, Dharts, Educational ServicesMr. Bert Mellebeek, General Manager, De Hoge Rielen centreMs. Marijke Verdoodt, Vlaamse Overheid (Flemish Authorities), Department of Culture, Youth, Sport and Media

Expert team:Dr. Olaf KÖNDGEN, EYCBMr. Djuro BALUŠA, CDEJ Mr. Georges METZ, CDEJMr. Srdjan SUBOTIC, AC

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

8.2. Annex II – documents

List of documents provided by Destelheide before the expert visit:

- ADJ - Annual report 2013- ADJ - Governmental decree on submission dossier 2014-2017- ADJ - Submission contract 2014-2017 with the Flemish government- ADJ - Submission contract 2014-2017 with the Flemish government 2- Destelheide - Evaluation annual survey 2013 to contact persons of the groups –

results- Destelheide - Evaluation form from our last masterclass with Rosas- Destelheide - Information brochure artists (long version NL + EN + FR)- Destelheide - Information brochure artists (short version NL + EN)- Destelheide - Information brochure- Destelheide - Masterplan infrastructure- Destelheide - Powerpoint presented to the new minister, September 2014- Destelheide - Quality Label expression of interest, April 2014- Flemish Government - Policy letter of Minister of Youth, Pascal Smet 2013-2014- Destelheide magazines from no.23 to no.32

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Council of Europe Quality Label for youth centres – exploratory visit – Destelheide youth centre (Belgium, Flanders)

8.3. Annex III – photos

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