RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key...

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RAMHP QUARTERLY UPDATE JANUARY MARCH 2020

Transcript of RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key...

Page 1: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

RAMHP QUARTERLY UPDATEJANUARY – MARCH 2020

Page 2: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

RAMHP Quarterly Update Report, January – March 2020

RAMHP Quarterly Update Report: January – March 2020

This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

(RAMHP). It is intended that this report will be emailed to key stakeholders and also available on the Program’s website and that of the Centre for

Rural and Remote Mental Health. Please email comments or questions to: [email protected].

Table of Contents

Section Page Number

General RAMHP Program Updates 3

Data Considerations 14

RAMHP Updates by Program Component 15

LINK 15

TRAIN 21

INFORM 23

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General RAMHP Program Updates

The Rural Adversity Mental Health Program – Tessa Caton

RAMHP Program Updates

• The number of people linked to services increased significantly

(70%) between Jan-Mar 2020. This is largely due to the widespread

RAMHP response to the bushfires across rural NSW

• The level of compounding adversity is extremely high across NSW

with RAMHP Coordinators assisting both drought, bushfire and

COVID-19 impacted communities

• The entire RAMHP team are rapidly adjusting to the working

arrangements required to remain safe during the COVID-19

pandemic. Implementing working from home arrangements,

transitioning to online learning and leveraging social media channels

are some of the changes occurring

• The RAMHP team demonstrated incredible responsiveness to the

challenges faced by rural communities by quickly developing tailored

resources including:

• Coping with the Impact of Bushfires Factsheet

• COVID-19 & Your Mental Health Podcast

• Let’s Talk Building Social Connections Factsheet

• Let’s Talk Coping with Uncertainty

• Let’s Talk Rural Adversity Factsheet

• Many RAMHP Coordinators are working with local wellbeing sub-

committees to inform the longer term recovery strategies required

for the bushfire impacted communities

• RAMHP Coordinator wellbeing remains a strong priority. A large

portion of the March Face to Face team meeting focused workforce

wellbeing and rejuvenating the team

• The digital launch of the You Got This Mate website has been

postponed to the end of April, this was due to COVID-19 dominating

all media channels in March.

People Updates

• Andrew Daley commenced as the RAMHP Coordinator based in

Armidale.

• Recruitment of an additional RAMHP Coordinator in the Far West

continues

• Rachel Murray commenced as the new RAMHP Training Project

Officer based in Orange NSW

• RAMHP Program Manager, Tessa Caton transitioned to working

remotely from Holbrook NSW, with regular visits planned to Orange

throughout the year.

Report Q1 Highlights

• 1,374 People Linked to Care

between Jan – Mar 2020 (↑70%)

• 115 Training Courses were

delivered to 4,429 participants

between Jan – Mar 2020

• 234 Community Events were

attended by RAMHP Coordinators

between Jan – Mar 2020

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Page 4: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

RAMHP Communication Highlights– Jocelyn Johnston and

Lauren DunkleyFrom early January the Communications team hit the ground running

supporting rural communities with information and resources to help

cope with the widespread bushfires over the Christmas period.

This involved developing useful factsheets and working with the media

to deliver information on mental wellbeing and self care during the

bushfires and how and where to get help.

The team also prepared to officially launch the ‘You’ve Got This Mate’ at

the end of March but due to the COVID-19 crisis– the launch has been

put on hold.

Two videos from Minister Bronnie Taylor and RAMHP Ambassador Gus

Worland will be shared on social media announcing the website in the

next few weeks.

With COVID-19 unfolding the team has also been busy setting up a

dedicated webpage on the RAMHP website which includes information

on how to cope with uncertainty, tips on coping with isolation, the

importance of social connections and links to other helpful reputable

organisations and websites.

New Coping with the Impact of Bushfire Resource

In response to widespread bushfires throughout NSW over the summer

months, the RAMHP and CRRMH Communications team worked to

produce a new resource to assist individuals and communities who had

been impacted by bushfire. The fact sheet provided information about

normal emotional responses to bushfires. when and how to seek mental

health support and links to appropriate services. When shared on

Facebook, the resource reached 32,200 people.

Get-up & Go Garema

Get Up and Go in Garema was held on 5 March and was an

event organised in response to the ongoing severe drought impacting

the Central Tablelands. The event had the aim of connecting farmers,

small business owners, contractors, family members and friends with

mental health information, strategies and support services.

Surprisingly, rain fell on the day the event took place. Over 170 people

attended the event at the Central Tablelands Livestock Exchange to

hear from guest speaker Sam Bailey and other lived experience

speakers.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Page 5: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

RAMHP Communication Highlights– Jocelyn Johnston and

Lauren Dunkley

RAMHP eNewsletters

RAMHP released one eNewsletter during this period.

The March/April edition, Building Connections from a Distance, was

delivered to 1,753 recipients and had a 30% open rate. This edition

focused on the role of RAMHP Coordinators during the COVID-19

crisis, new Let's Talk resources, the addition of a new RAMHP

Coordinator Andy Daley, the CRRMH's Daily News Alerts Service.

Website

During this quarter, the RAMHP website received 6,183 website

sessions (+19.94%) The average website session was 2:07 mins. The

website had 4,469 new users (+27%).

The top 5 pages were as follows:

1. Homepage – 4,940 views

3 Find a RAMHP Coordinator – 1,549 iews

2. Downloadable Resources – 746 views

4. Online and Telephone Support – 583 views

5. About Us – RAMHP – 550 views

Events

Baggy Blues Tour

In partnership with the NSW Baggy Blues Cricket Team,

RAMHP provided promotional support and Community Support Skills

training for four rural cricket events. The events aim to build social

connections, recognise the role of sport in mental wellness and educate

community leaders to recognise signs of mental illness and direct

people to support. During January to March, the Baggy Blues visited

Inverell, Tamworth, Kempsey and Cootamundra. All events were well

attended and two final tours to Lithgow and Wentworth are planned for

November and December.

Club 4x4 Rigs & Rolls

During January Club 4x4, who provide insurance to the 4x4

enthusiasts, approached RAMHP to be the recipient of funds raised

from a Rigs & Rolls event. The event aimed to bring together

likeminded individuals and families, share mental health information

and build social connections. $5000 was raised and RAMHP will work

with Club 4x4 to develop a communications resource which will link

men to the You Got This Mate website. The partnership has produced

many communications opportunities as Club 4x4 have a subscriber

base of over 200,000 people, of which the majority are men.

.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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General RAMHP Program Updates

Media Highlights

RAMHP Coordinators were in demand during Q1 in response to the

bushfires, the Baggy Blues project, drought community events such

as the 'Get Up and Go' Gathering in Garema, training courses and

COVID-19.

This quarter the team sent out the following media releases:

Get Up and Go - Gathering in Garema (583 KB)Monday, February 3, 2020Coping with the impact of bushfires (622 KB)Thursday, January 9, 2020

The media release on coping with the impact of bushfires was picked

by many regional papers and the Get Up and Go Gathering resulted

in a few media interviews with the ABC and articles in the Forbes

Advocate and The Land. The ABC TV 7:30 crew attended the event

and ABC rural reporter Tim Fookes was also there broadcasting live.

A media release launching our new Men’s website – You’ve got this

mate’ was drafted but has been put on hold until the launch goes

ahead in the next few weeks.

The team also worked with RAMHP Coordinator Judy Carmody to

develop content for a regular monthly column in the Yass Tribune/

Goulburn Post and Crookwell Gazette. The following three issues

were published in January, February and March

• January - Coping with bushfires

• February – Coping with uncertainty

• March –Being kind is good for your mental health

Some examples of key media activity are presented in Table 1 on the

following page. Please note this is a sample only.

The full list for January –March can be seen in Appendix A of the

CRRMH Quarterly Report.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Page 7: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

Table 1: Overview of media Interactions (note this is a sample only – see Appendix A of the CRRMH Quarterly report for a full list)

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Date Media

Outlet

Topic Spokesperson Link

9.01.2020 Manning River Times Advice from the Rural

Adversity Mental Health

Program (RAMHP)

RAMHP Manager Tessa

Caton

https://www.manningrivertimes.com.

au/story/6573337/coping-with-the-

impact-of-bushfires/

15.01.2020 Inverell Times Baggy Blues RAMHP mentioned https://www.inverelltimes.com.au/stor

y/6581560/baggy-blues-cricket-tour-

will-bring-current-and-former-legends-

to-inverell/?cs=1649

16.01.202 Nyngan Observer RAMHP to host

Community Skills training

course to help residents

identify mental health

concerns

RAMHP Coordinator

Camilla Kenny

https://www.nynganobserver.com.au/story/6581502/free-course-to-help-residents-identify-those-struggling-with-mental-health/

21.01.2020 ABC Western Plains Uncertain weather

conditions, drought and

self-care

RAMHP Coordinator

Camilla Kenny

On file

24.01.2020 Bega District News Australia Day Awards RAMHP Coordinator Jennie

Keioskie

https://www.begadistrictnews.com.au/st

ory/6596640/celebrate-bega-valleys-

best-with-australia-day-community-

awards/

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General RAMHP Program Updates

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Date Media

Outlet

Topic Spokesperson Link

21.01.2020 The Daily Liberal and

Western MagRural Adversity Mental Health

Program hosts drought buster

RAMHP

Coordinator Di

Gill

https://www.dailyliberal.com.au/story/6600

571/yeoval-and-tullamore-children-get-

together-for-a-day-of-fun-and-respite-from-

the-drought/?cs=112

31.01.2020 Yass Tribune Coping with Bushfires RAMHP

Coordinator

Judy Carmody

4.02.2020 Forbes Advocate All welcome and gathering in

Garema

RAMHP

Coordinator Di

Gill

https://www.forbesadvocate.com.au/story/660

3578/all-welcome-at-rural-gathering-in-

garema/

10.02.2020 ABC Hunter New

England

Rain and guilt RAMHP

Coordinator

Letitia Cross

https://www.abc.net.au/radio/newengland/prog

rams/breakfast/breakfast/11926684

12.02.2020 The Coonabarabran

Times

Drought support and RAMHP RAMHP

Coordinator

Cassie

Mastrone

On file

18.02.2020 Prime 7 News North

West

The Upside of Drought RAMHP

Coordinator

Kate Arndell

https://www.prime7.com.au/news/21886-the-

upside-of-drought

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General RAMHP Program Updates

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Date Media

Outlet

Topic Spokesperson Link

20.02.2020 Dairy News Australia,

Queensland Country

LIfe, The Land, Stock

and Land

Growing our farmers’

mental health

RAMHP Program

Manager Tessa Caton

quoted and CRRMH

research referenced

https://www.queenslandcountrylife.com.au/story/6623435/growing-our-farmers-mental-health/

25.02.2020 Yass Tribune,

Goulburn Post,

Braidwood Times,

Crookwell Gazette

Coping with uncertainty RAMHP Coordinator

Judy Carmodyhttps://www.yasstribune.com.au/story/6647315/s

ummer-has-been-hard-are-you-ok/

5.03.2020 ABC News Widespread rainfall in

western NSW gives hope to

farmers for strong harvest

RAMHP Coordinator

Di Gill

https://www.abc.net.au/news/rural/2020-03-

05/heavy-rainfall-for-nsw-farmers-helps-boost-

mental-health/12030130

6.03.3030 Prime 7 News Central

West

RAMHP and the Drought

Support team supporting

drought affected

communities as well as rain

guilt

RAMHP Coordinator

Camila Herbig and

Drought Support Peer

Worker Peter Gorman

interviewed

https://www.facebook.com/PRIME7NewsCentralWe

st/videos/239252413783416/UzpfSTI5NDE1NDE5Nz

Q0NzgxNToxMzM1MjIxNjM2Njc0Mzk0/

12.03.2020 ABC Broken Hill and

North West SA

Women’s retreat RAMHP Manager

Marie Kelly

No link

20.3.2020 ABC Hunter New

England

Coping with COVID -19 RAMHP Coordinator

Kate Arndellhttps://soundcloud.com/crrmh/interview_abc-

hunter-new-england-with-ramhp-coordinator-

kate-arndell

/

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General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Page 11: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

RAMHP Social Media – Lauren Dunkley

The following table provides an overview of the key statistics for

RAMHP’s Facebook page.

Table 2: Overview of RAMHP’s Facebook Page Statistics, Jan – Mar

2020

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Statistic Impact

246 new likes were achieved during this period, bringing the total

number of likes to 2555

• Number of likes increased by 10.32 % during the period

Post Publishing this quarter was 69

Posts decreased by 37.3% this quarter following advice received

in recent training to limit social media posting to once per day.

On review of results for this quarter, RAMHP will reverse this

strategy and increase posting.

• This quarter featured posts included information about coping

with the impact of bushfire, advice on how to remain socially

connected during COVID-19, and what normal responses to

disaster look like. Three job vacancies were also advertised.

Engagement with posts:

− Reactions 3,363

− Comments 380

− Shares 1045

− Link Clicks 910

• Total engagements were down by 23.72%

• Posts that attracted high engagement included a post about

RAMHP's How Are You Going poster, the release of the new

Coping with the Impact of Bushfire resource and a new blog

penned by RAMHP Coordinator Letitia Cross which discussed

emotions as a result of COVID-19 isolation.

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Page 12: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

RAMHP Social Media – Lauren Dunkley

The following table provides an overview of the key statistics for

RAMHP’s Twitter page.

Table 3: Overview of RAMHP’s Twitter Statistics, Jan – Mar 2020

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Statistic Impact

46 (+8.5%) new followers were achieved during this period, bringing

the total number to 586

• RAMHP’s Twitter audience continues to increase

Post Publishing this quarter was 32 during this period • Publishing frequency decreased by 8.6% this quarter

35 Tweets during this period:

− Post Link Clicks 86 (+177%)

− Replies 4 (steady)

− Retweets 74 (+ 25.4%)

− Tweet Likes 139 (-12%)

• Engagement has increased by 9.2% this quarter, continuing

a positive trend.

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Page 13: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

General RAMHP Program Updates

RAMHP Social Media – Lauren Dunkley

The following table provides an overview of the key statistics for

RAMHP’s Instagram page.

Table 4: Overview of RAMHP’s Instagram Statistics, Jan – Mar 2020

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Statistic Impact

68 new followers (+18.28%) were achieved during this period,

bringing the total to 440.

• RAMHP’s reach on social media continues to grow and

Instagram content is engaging new users.

Post Publishing this quarter was 23 during this period • Publishing frequency has been reliably consistent

throughout the period for the newly launched Instagram

account. 3 Story posts were created during the quarter to

trial the engagement of this Instagram tool.

Engagement with 25 posts:

− Likes 692 (+19.52%)

− Comments 19 (+35.71%)

− Saves 17 (240%)

− Impressions 13241 (+ 16.2%)

• Engagement increased by 20.9% during this period.

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Page 14: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

Data Considerations

This Report 1 represents the first period of data collected using the

RAMHP App in 2020. There are a number of considerations which must

be taken into account when interpreting the results of this Report. These

include:

• Annual leave taken by RAMHP Coordinators during the reporting

period may impact on their data presented in the Report.

• The correctness of data from the RAMHP App relies on the accurate

data entry of the RAMHP Coordinators.

General RAMHP

Program Updates

Data

Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Page 15: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

How Many People Were Linked?

• From January – March 2020, 1,374 people were linked to mental

health support services or resources by RAMHP Coordinators. This

represents a 70% increase from last quarter. It is the highest number

of links per quarter since this data was first recorded in July 2016.

• The majority of links (n=1,241, 90%) were people seeking

assistance for themselves.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Chart 1: Number of Links Jul. 2019 – Mar. 2020, by Linkage Type

469683

1241130

123

133

Jul - Sep 2019 Oct - Dec 2019 Jan - Mar 2020

Nu

mb

er

of

Lin

ks

Quarter

Linked someone to services/resources to help someone else

Linked someone to services/resources for themselves

Page 16: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

How Did Linking Take Place?

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

• During January – March 2020, the largest number of links took

place when RAMHP Coordinators attended community events

(n=120, 34%).

• A considerable proportion of linkages also occurred by

providing advice to other professionals (n=63, 18%) and

through phone or email contact (n=71, 20%).

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Note: (n=351). 1,023 cases were not included as they were group links i.e. when a

number of people are linked at the same time for a specific issue.

Chart 2: Proportion of Links Jan. – Mar. 2020, by Method of Linkage

34%

8%

18%

20%

4%

5%

10%

I met them at a community event or meeting

They attended training I delivered

I provided linking advice to a professional in my partnerships/networks

Through phone or email contact

The ‘person in need’ works for a service in my partnerships/networks

The ‘person in need’ was referred from another service

Other

Page 17: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

How Did Linking Take Place?

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

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Note: (n=351). 1,023 cases were not included as they were group links i.e. when a number of people are linked at the same time for a specific issue.

Table 5: Proportion of Links Jan. – Mar. 2020, by Method of Linkage & Local Health District

How linking took place Far WestHunter New

England

Illawarra

ShoalhavenMid North Coast Murrumbidgee Nepean Blue Mtns. Northern

South Western

SydneySouthern Western Total

I met them at a community event

or meeting21% 40% 0% 40% 21% 50% 3% 0% 46% 34% 34%

They attended training I delivered 21% 7% 0% 0% 5% 0% 13% 0% 7% 7% 8%

I provided linking advice to a

professional in my

partnerships/networks

7% 20% 0% 30% 16% 25% 29% 0% 15% 22% 18%

Through phone or email contact 18% 8% 60% 30% 16% 0% 42% 0% 19% 29% 20%

The ‘person in need’ works for a

service in my

partnerships/networks

14% 0% 0% 0% 0% 0% 5% 0% 6% 0% 4%

The ‘person in need’ was referred

from another service0% 1% 20% 0% 32% 0% 8% 100% 5% 2% 5%

Other 18% 24% 20% 0% 11% 25% 0% 0% 3% 5% 10%

TOTAL 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 18: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

What Symptoms Or Issues Were RAMHP Coordinators Assisting With?

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

• The 10 most common issues or symptoms RAMHP Coordinators

assisted with are presented above. More than one issue or symptom

can be selected for each person linked (N=4,695).

• The most common issue or symptom was stress (n=1,062).

• The issue fire (n=944) has been measured since 6th Jan 2020 and is

the second most frequent issue identified among links this quarter.

This indicates the high number of people affected by the fires that

RAMHP Coordinators have had one-to-one contact with and

recommended services and resources to.

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Chart 3: The Ten Most Frequent Symptoms Identified when Linking, Jan. – Mar. 2020

1062

944

456

371

353

277

237

183

144

130

121

Stress

Fire

Grief and loss

Work or financial concerns

Change in behaviour

Drought

Trauma (e.g. sexual assault, military combat, victimof crime, harassment)

Disaster or adverse event

Symptoms of an emerging mental health disorder

Relationship concerns

Service quality or access issue

Number of Times a Symptom is Selected

Page 19: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

What Support Or Resources Were Suggested by RAMHP Coordinators?

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

• RAMHP Coordinators usually provide more than one type of

support or resource when they link (N=4,808).

• The most common support or resources provided by RAMHP

Coordinators were practical strategies (n=1,128, 23%), printed

information (n=551, 11%), and GP (n=483, 10%).

• This most frequent types of services and resources

recommended are likely to reflect the Coordinators’ response to

the fires. These include material and financial assistance

services (n=296, 6%) and emergency services (n=314, 7%).

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Chart 4: Number of Times a Type of Support or Resource was Suggested, Jan. – Mar. 2020

1128

551

483

404

314

296

256

224

210

197

185

138

115

62

61

44

35

30

23

16

13

12

6

5

I provided strategies

Printed information

GP

Rural assistance services

Emergency services

Material or financial assistance service

Private specialist

Other mental health telephone support service

MH Line or Accessline

Farmgate

Other

Website information, online therapy or e-mental health

Employment support services

Social support group

CMHT

Housing assistance service

Youth services

Non-Gov MH Team

Social worker

Alcohol or Other Drug Service

Carer support service

Family or relationship service

Education support services

Legal aid

Number of Times a Suggestion was Given

Page 20: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

Coordinators’ Stories From Those We Help

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

I spoke with a dairy farmer

struggling with drought and now

fire. They have poor physical

health making it difficult to

continue working and increasing

their stress. I linked them to RFC

and a Farmgate Counsellor.

A School Principal contacted me looking for

information on mental health services available

to her students, due to cumulative impacts of

drought, isolation, COVID-19 and a lack of

services. I provided an overview of the face to

face, online and telephone support services,

self-directed supports, and online information.

I received a call from a person who lost

their home in the Tathra fires and is still

not housed due to ongoing legal issues

between them and their ex-partner. I

encouraged them to get legal advice.

A member of an agricultural show society

from a fire affected region reached out to me

for information about supporting fire affected

communities. They also requested a guest

speaker for their local show. I linked them to

the RAMHP website for information and

resources and provided contact details for

the local RAMHP Coordinator in their area.

I received a phone call from the daughter of an

elderly woman with mobility issues unable to

leave the fire-affected area. I notified the RFS

and informed the caller that I knew a resident in

the area who worked for council and would be

able to check on them and possibly move them.

This was done and the elderly woman was

moved to a safer area.

I met a small business owner affected

by the recent fires. They weren’t

coping well with people coming into

their shop and off-loading their

concerns. They want to help but

feeling very ill-prepared. I gave them

information about other supports

including the Service NSW Bus which

will be in town next week, and

information about community grants.

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How Much Training Was Delivered?

• From January – March 2020, 115 training courses were

delivered by RAMHP Coordinators.

• The most common training courses delivered were Mental Health

First Aid (n=20, 17%), Tailored Training (n=51, 44%), and

Workplace Support Skills (n=17, 15%).

• RAMHP Coordinators delivered mental health training to 4,429

participants this quarter.

• On average each course contained 39 participants.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

| 21

Chart 5: Number of Training Courses Delivered, by Course Type,

Jul. 2019 – Mar. 2020Chart 6: Number of Training Participants, Jan. – Mar. 2020

8 814

28 26 17

56

25

51

23

28

20

13

9

6

24

7

5

134

106

115

Jul-Sep 2019 Oct-Dec 2019 Jan-Mar 2020

Nu

mb

er

of

Trai

nin

g C

ou

rse

s

Quarter

CSS WSS HISS TT MHFA W&Y VW GTD Total

3,705

3,005

4,429

Jul-Sep 2019 Oct-Dec 2019 Jan-Mar 2020

Num

ber

of

Tra

inin

g P

art

icip

ants

Total number of training participants across all training courses

Page 22: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

Who Did RAMHP Coordinators Train?

• Training courses were predominantly comprised of general

community members (n=31, 27%), primary industry

(n=17, 15%), community group or organisations (n=12,

10%) and mental health workers (n=12, 10%).

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

Examples of Organisations Trained

• NowChem

• Men's shed

• Orange City Council

• Riverina Community College

• Sapphire Coast Pantry

• Small Business Owners - Pambula Chamber of Commerce

• Outback Pharmacies

• NSW Farmers

• Liberty Services

• Eurobodalla Shire Council

• Mountain Blue Blueberries

| 22

Chart 7: Number of Training Courses, Audience Type, Jan. – Mar. 2020

1

1

1

2

2

2

2

3

4

4

6

6

9

12

12

17

31

Disability

Police or emergency services

Heavy industry

Aboriginal

Carers

Mixed welfare services

Other

Youth

Education

Physical health (eg medical)

Sports

Other Private Business

Other government or council

Mental health

Community group or organisation

Primary industry

General Community Members

Number of Training Courses

Au

die

nce

Typ

e

Page 23: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

What Audiences Were Reached Through Community Events?

• RAMHP Coordinators attended a large number of fire-related (n=87,

37%), farming (n=65, 28%) and general community (n=65, 28%)

events.

• General community events included Molong Gathering meeting,

Australia Day Awards, Festive One in Queanbeyan and several

Women Like Us - Health Nights in Hunter New England.

• RAMHP Coordinators had direct contact with 3,688 visitors at events.

General RAMHP

Program UpdatesData Considerations

RAMHP Updates by

Program ComponentLINK TRAIN INFORM

| 23

Chart 8: Coordinator Attendance at Community Events, by Audience

Type, Jan. – Mar. 2020

1

1

2

2

5

6

65

65

87

EPA staff

Men

Other

Education

Youth

Women

Farming

General community

Fire-related

Coordinator Attendance at Community Events

Au

die

nc

e T

yp

e

Page 24: RAMHP QUARTERLY UPDATE - crrmh.com.au · This report is intended to provide an update for our key stakeholders on the work being undertaken by the Rural Adversity Mental Health Program

If you have any questions regarding the content of this Report, please contact:

Tessa Caton

Program Manager, RAMHP

Ph: 0484 339 996

Email: [email protected]