Ram Network Services Standard
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Transcript of Ram Network Services Standard
TABLE OF CONTENTS
1. EXECUTIVE SUMMARY2. CONTACT INFORMATION3. ABOUT US4. SCOPE OF SERVICES5. REGIONS OF OPERATIONS6. CIENA EXPERIENCE7. MAJOR NETWORK EXPERIENCE8. PROJECT MANAGEMENT9. SITE SURVEY10. INSTALLATION SERVICES11. INSTALLATION EXPERIENCE 12. TEST AND TURN-UP EXPERIENCE13. MAINTENANCE14. GENERAL LIABILITY INSURANCE15. REFERENCES
EXECUTIVE SUMMARY
RAM Network Services is a nationwide provider of a wide array of technical services including testing, turn-up, commissioning, installation and maintenance services to the telecommunications industry.
RAM is a GSA approved vendor/
RAM can provide comprehensive turnkey services for Tier 1,2 and 3 carriers. RAM also provides solutions for OEMs, Data Centers and Enterprise companies. RAM’s capabilities and qualifications as a provider of installation, commissioning, test and turn-up of multiple OEMs platforms, including Regional & Metro Core along with Edge and Long Haul DWDM Platforms and other related products.
CONTACT INFORMATIONRAM Network Services, LLC.John T. PotterDirector Business DevelopmentEmail: [email protected]: 304-633-7285
RAM Network Services Corporate Contact Information2154 Corporation Boulevard, Suite DNaples, Florida 34109Phone: 239-628-3601 Fax: 239-206-453
Please contact John T. Potter if you need clarification on materials contained in this document.
ABOUT US
RAM Network Services is a leading nationwide provider of turnkey installation, test and turn-up and commissioning of optical networks.
RAM is GSA approved vendor.
RAM network Services provides a broad portfolio of solutions and services customized for each individual client.
For further information please refer to RAM Network Services Website. http://www.ramnetworkservices.com
SCOPE OF SERVICES
RAM Network Services is a highly-reliable EF&I fiber optic focused telecommunications construction company.
RAM provide qualified test and turn-up engineers capable of commissioning most optical transport equipment by utilizing state of the art test equipment.
We provide a broad portfolio of installation services including AC and DC power and Rack and Cabinet installation.
RAM can provide upon request, additional service to include but not limited to, site surveys, project management resources.
These services are provided to help our clients complete projects on or under budget.
REGIONS OF OPERATION
North Eastern United States
South Eastern United States
Central United States
Western United States
GSA approved vendor
RAM NETWORK SERVICES EXPERIENCE
Ram Network Services has extensive experience with the following DWDM Platforms:
CIENA
CISCO
NORTEL
FUJITSU
ONI
ALCATEL-LUCENT
INFINERA
MAJOR NETWORK EXPERIENCE
Qwest National
Qwest Local (Formerly US WEST)
Level (3)
AT&T Core, AT&T LNS
Sprint/Clear
ZAYO Bandwidth
XO Communications
Verizon
PROJECT MANAGEMENT
RAM Network Services can provide project management resources including:
- project managers
- onsite project management services as needed
- project documentation
- hours worked in support of specific projects
- documentation supporting all phases of the project
SITE SURVEY
The assessment phase includes confirmation of initial site infrastructure. RAM will provide feedback on the following:
- MOPs relating to customer provided SOW (Upon request )- Physical description of equipment room, layout diagram or sketches and photos- Develop rack diagrams- Evaluate AC and DC power specifications and requirements and proper grounding- Cable- and fiber-route management- Reviewing installed equipment and hardware with customer or
other certified equipment personnel- Documentation supporting that survey work has been completed
INSTALLATION SERVICES
-Provide installations at various hours during the day.
-Furnish all labor, tools, test equipment, supervision and upon request, all incidental materials to properly install, test and turn-up and commission all equipment, grounding system, fiber connectors and jumpers including cross connects
-Fiber trouble shooting
-RAM will furnish photos of completed sites
INSTALLATION EXPERIENCE
Telcordia Installation Skill Level 1
Telcordia Installation Skill Level 2
Telcordia Installation Skill Level 3
Telcordia Installation Skill Level 4
Product Certifications
3M FireStopping
Hilti FireStopping
ESD, Laser Safety, and Fiber Management
DC Power
Customer Certifications
BICSI Certified Installers
TEST AND TURN-UP EXPERIENCE
Leading OEM DWDM Certifications
Networking & Data Communications
SONET / SDH
ATM
DWDM
Third Party Product Certifications (Ciena, Cisco, Nortel, Alcatel-Lucent, Hitachi, etc.)
Fiber Characterization
ESD
Layer Safety
DC Power
MAINTENANCE
RAM Network Services is capable of responding to outages within a short period of time. Our valued customers can expect:
- Prompt response and dispatch time - Hourly status updates
- An escalation path- Will provide mission-critical outage reports
GENERAL LIABILITY INSURANCE
RAM Network Services will provide a copy of general liability insurance for each occurrence, and workers compensation
REFERENCES
Qwest National
Level 3
ZAYO Bandwidth
Ciena
XO Communications