Ram Network Services Standard

17

description

Description and Services offered by RAM

Transcript of Ram Network Services Standard

Page 1: Ram Network Services  Standard
Page 2: Ram Network Services  Standard

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY2. CONTACT INFORMATION3. ABOUT US4. SCOPE OF SERVICES5. REGIONS OF OPERATIONS6. CIENA EXPERIENCE7. MAJOR NETWORK EXPERIENCE8. PROJECT MANAGEMENT9. SITE SURVEY10. INSTALLATION SERVICES11. INSTALLATION EXPERIENCE 12. TEST AND TURN-UP EXPERIENCE13. MAINTENANCE14. GENERAL LIABILITY INSURANCE15. REFERENCES

Page 3: Ram Network Services  Standard

EXECUTIVE SUMMARY

RAM Network Services is a nationwide provider of a wide array of technical services including testing, turn-up, commissioning, installation and maintenance services to the telecommunications industry.

RAM is a GSA approved vendor/

RAM can provide comprehensive turnkey services for Tier 1,2 and 3 carriers. RAM also provides solutions for OEMs, Data Centers and Enterprise companies. RAM’s capabilities and qualifications as a provider of installation, commissioning, test and turn-up of multiple OEMs platforms, including Regional & Metro Core along with Edge and Long Haul DWDM Platforms and other related products.

Page 4: Ram Network Services  Standard

CONTACT INFORMATIONRAM Network Services, LLC.John T. PotterDirector Business DevelopmentEmail: [email protected]: 304-633-7285

RAM Network Services Corporate Contact Information2154 Corporation Boulevard, Suite DNaples, Florida 34109Phone: 239-628-3601 Fax: 239-206-453

Please contact John T. Potter if you need clarification on materials contained in this document.

Page 5: Ram Network Services  Standard

ABOUT US

RAM Network Services is a leading nationwide provider of turnkey installation, test and turn-up and commissioning of optical networks.

RAM is GSA approved vendor.

RAM network Services provides a broad portfolio of solutions and services customized for each individual client.

For further information please refer to RAM Network Services Website. http://www.ramnetworkservices.com

Page 6: Ram Network Services  Standard

SCOPE OF SERVICES

RAM Network Services is a highly-reliable EF&I fiber optic focused telecommunications construction company.

RAM provide qualified test and turn-up engineers capable of commissioning most optical transport equipment by utilizing state of the art test equipment.

We provide a broad portfolio of installation services including AC and DC power and Rack and Cabinet installation.

RAM can provide upon request, additional service to include but not limited to, site surveys, project management resources.

These services are provided to help our clients complete projects on or under budget.

Page 7: Ram Network Services  Standard

REGIONS OF OPERATION

North Eastern United States

South Eastern United States

Central United States

Western United States

GSA approved vendor

Page 8: Ram Network Services  Standard

RAM NETWORK SERVICES EXPERIENCE

Ram Network Services has extensive experience with the following DWDM Platforms:

CIENA

CISCO

NORTEL

FUJITSU

ONI

ALCATEL-LUCENT

INFINERA

Page 9: Ram Network Services  Standard

MAJOR NETWORK EXPERIENCE

Qwest National

Qwest Local (Formerly US WEST)

Level (3)

AT&T Core, AT&T LNS

Sprint/Clear

ZAYO Bandwidth

XO Communications

Verizon

Page 10: Ram Network Services  Standard

PROJECT MANAGEMENT

RAM Network Services can provide project management resources including:

- project managers

- onsite project management services as needed

- project documentation

- hours worked in support of specific projects

- documentation supporting all phases of the project

Page 11: Ram Network Services  Standard

SITE SURVEY

The assessment phase includes confirmation of initial site infrastructure. RAM will provide feedback on the following:

- MOPs relating to customer provided SOW (Upon request )- Physical description of equipment room, layout diagram or sketches and photos- Develop rack diagrams- Evaluate AC and DC power specifications and requirements and proper grounding- Cable- and fiber-route management- Reviewing installed equipment and hardware with customer or

other certified equipment personnel- Documentation supporting that survey work has been completed

Page 12: Ram Network Services  Standard

INSTALLATION SERVICES

-Provide installations at various hours during the day.

-Furnish all labor, tools, test equipment, supervision and upon request, all incidental materials to properly install, test and turn-up and commission all equipment, grounding system, fiber connectors and jumpers including cross connects

-Fiber trouble shooting

-RAM will furnish photos of completed sites

Page 13: Ram Network Services  Standard

INSTALLATION EXPERIENCE

Telcordia Installation Skill Level 1

Telcordia Installation Skill Level 2

Telcordia Installation Skill Level 3

Telcordia Installation Skill Level 4

Product Certifications

3M FireStopping

Hilti FireStopping

ESD, Laser Safety, and Fiber Management

DC Power

Customer Certifications

BICSI Certified Installers

Page 14: Ram Network Services  Standard

TEST AND TURN-UP EXPERIENCE

Leading OEM DWDM Certifications

Networking & Data Communications

SONET / SDH

ATM

DWDM

Third Party Product Certifications (Ciena, Cisco, Nortel, Alcatel-Lucent, Hitachi, etc.)

Fiber Characterization

ESD

Layer Safety

DC Power

Page 15: Ram Network Services  Standard

MAINTENANCE

RAM Network Services is capable of responding to outages within a short period of time. Our valued customers can expect:

- Prompt response and dispatch time - Hourly status updates

- An escalation path- Will provide mission-critical outage reports

Page 16: Ram Network Services  Standard

GENERAL LIABILITY INSURANCE

RAM Network Services will provide a copy of general liability insurance for each occurrence, and workers compensation

Page 17: Ram Network Services  Standard

REFERENCES

Qwest National

Level 3

ZAYO Bandwidth

Ciena

XO Communications