Rajesh Shah rajesh@peerwater May 2013
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Transcript of Rajesh Shah rajesh@peerwater May 2013
Addressing the Challenge of Scale
How To Deliver and Sustain600,000 Small-Scale Projects
Providing Sanitation and Water to600,000,000 Indians
Step 1: Build World-Class PlatformStep 2: Decentralize, Crowdsource, & Peer Review
Step 3: Use SMS
Rajesh [email protected]
May 2013
© 2013 Peer Water Exchange 2
Solicit, Select, Manage, and Verify 200,000 small-scale local projects annually
To reach 1,000,000,000 people without safe waterand
2,600,000,000 people without a toilet
The Challenge
“Dare to be naive”– Buckminster Fuller
© 2013 Peer Water Exchange 3
The Water Sector Is A Hierarchical Pyramid Today
Beneficiaries
Implementers
Funders Intermediaries
• Top-down approach has not shown impact despite having technical solutions• Small projects tailored to local context lack visibility and oversight• Accountability lost in many expensive layers of bureaucracy• Lack of collaboration, no reporting of failures, and no shared learning• Bottom-up approach needs empowerment at BoP
NOT SCALABLE!
© 2013 Peer Water Exchange 4
The Water Sector Rearranged As The Four Wings Of A Butterfly
FundersFragmented
Intermediaries + Products/ServicesCompetitive
BeneficiariesInvisible
Regional ImplementersExperience Not Used
There is no heart and no brainAll vital flows are bi-lateral and outside – no muscle either!
Information FlowSlow
Hidden
Financial FlowPeripheralOpaque
© 2013 Peer Water Exchange 5
The Water Sector Butterfly Containing A New Central Exchange
Major step in reaching billions and getting reached by them is to use SMS
Financial FlowTraceable
Clear
PWX
Information FlowInstantaneous
Universally Accessible
FundersNetworked
Intermediaries + Products/ServicesCollaborate
BeneficiariesParticipate
Regional ImplementersShare and Learn
PublicEngaged
© 2013 Peer Water Exchange 6
SMS Is The Best Technology For Communicating With Field Staff (No Computer, No Internet, No 3G)
Field StaffSends SMS: “construction of 4thToilet will be startd tomarrow at Sapna's house.”
PWXResponds with acknowledgement.
Example 1: Shohratgarh, UP
© 2013 Peer Water Exchange 7
Our Innovation Is To Integrate SMS Notes Elegantly Into The Platform http://peerwater.org/en/projects/1649#verification
PWXAttaches SMS note to project report in nice historical format
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Want To Know How Projects Are Performing Along Specific Parameters? Tired of beautiful photos of anonymous people in unknown locations?
Example 2: N. 24 Parganas,
West Bengal
Field StaffSends SMS about number of people using and for what purposes
Field StaffConducts education about arsenic in water
Field StaffNotes water quality and types of use
© 2013 Peer Water Exchange 9
Our Members Use SMS To Capture Metrics Transparently For The Public Good http://peerwater.org/en/projects/790#verification
PWX SMS ReportingAllows for tracking specific metrics:• # of families• # of users• What types of use?• Chlorine sold
© 2013 Peer Water Exchange 10
PWX Maps Every Project Openly:Any Person Can View Results And Report Toohttp://peerwater.org/en/map/show/project/511/1368 also http://peerwater.org/en/map
PWX SMS ReportingAllows for tracking specific metrics:• # of families• # of users• What types of use?• Chlorine sold
Example 3: Thanjavur, Tamil Nadu
© 2013 Peer Water Exchange 11
Field Staff Can Communicate In Their Languagehttp://peerwater.org/en/projects/511#verification
Field StaffDo not expect them to be:• English speaking• as tech savvy as
today’s teenagers• project
management gurus
PWX SMS ReportingWill store data in original form,making it easy for next staff tolearn and pickup.
Example 3: Thanjavur, Tamil Nadu
© 2013 Peer Water Exchange 12
PWX SMS Reporting Can Now Track Public Toilet Usage and Revenues
Example 4: Demo Project,Maharashtra
Toilet OperatorTrained to send SMS everyday on:• # of male users• # of female users• Revenue collected
Members of M4G and mBillionth Jury: Please Try!
© 2013 Peer Water Exchange 13
PWX Metrix Can Track Public Toilet Usage And Revenues http://demo.peerwater.org/en/projects/1680#sites/2636/site_metrics
PWX MetriXExtracts data from SMSGraphs itVisible in Real-timeMax threshold highlightedMin threshold highlightedAbsence of data highlightedAvailable for download.
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Now Success Is Within Our Grasp
PWX is ready to handle funds and manage projects for any agency.
We seek:
1. Implementers who want to manage their projects on PWX
2. Funders who want to collaborate and fund through PWX
3. Volunteers who can report on projects near them or their travels
4. Investors to make this platform the enabler for solving the water crisis facing a fifth of humanity and a sanitation crisis facing nearly half of humanity
“Are we to decide the importance of issues by asking how fashionable or glamorous they
are?Or by asking how seriously they affect how
many?”– Nelson Mandela