Quizzes for Marketing Management Ch7,8,9 Answered Up to Q50[1]
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Transcript of Quizzes for Marketing Management Ch7,8,9 Answered Up to Q50[1]
Referred Quizzes for the Topics on Marketing Management (120 Questions)
1. Traditionally, mass marketing of a consumer product results in __________.
a. the largest potential market for that product
b. increased product prices due to the lack of differentiation and decreased
competition
c. easier channel selections
d. fewer competitors because there are fewer markets
e. lower profit margins
2. Bentley produces fine automobiles with price tags in the $300,000 and above range.
Because the number of people with sufficient income to purchase a Bentley is
relatively small, we might say Bentley is engaged in __________ marketing.
a. local
b. aggregated
c. individual
d. niche
e. derived
3. A(n) __________ market is characterized by a fairly narrowly defined market with
a complete and distinct set of needs, and a willingness to pay a premium to meet those
needs.
a. local
b. niche
c. individual
d. derived
e. homogeneous
4. All of the following are part of an attractive niche EXCEPT:
a. the niche has variety-seeking consumers
b. consumers in the niche have distinct needs
c. the niche is not likely to attract heavy competition
d. the niche can specialize and therefore realize certain economies
e. the niche has growth potential
5. A southern chain of barbecue restaurants would find it advantageous to prepare a
sweet pork sandwich with coleslaw inside for Mississippians, a mustard-based sauce
with pork and coleslaw on the side for Carolinians, and a smoky beef sandwich with
thick white bread instead of a bun for Texans. If the chain engages in __________
marketing, it will improve the likelihood of its success.
a. local
b. niche
c. individual
d. homogeneous
e. demographic
6. An argument against local marketing is that it __________.
a. makes it difficult to be profitable because of the small size of the market
b. makes it difficult to select a proper distribution channel
c. drives up marketing and manufacturing costs by reducing economies of scale
d. leads to a homogenization of the market
e. solidifies a brand’s overall image in the marketplace because it delivers the same
advertising message throughout its market
7. The ultimate level of marketing segmentation is __________ marketing.
a. local
b. niche
c. individual
d. homogeneous
e. mass
8. __________ combines mass customization with customized marketing.
a. Niching
b. Specialization
c. Customerization
d. Concentrated marketing
e. Clustered marketing
9. A company is customerized when it is able to respond to individual customers by
customizing its products, services and messages on a __________ basis.
a. macro
b. micro
c. uniform
d. one-to-one
e. cluster
10. Which of the following is NOT one of the five categories of PRIZM groups?
a. interests
b. race
c. mobility
d. education
e. lifecycle
11. If a food company segments a market on the basis of life stage information, its
basis for segmentation is __________.
a. behavioral
b. needs-based
c. demographic
d. geographic
e. psychographic
12. If you go to a Target store on the east side of Phoenix, you will find prayer
candles but no bicycle child carriers. The Target store in Scottsdale sells trailers but
does not stock portable heaters. You’d have to go to the Target store in Mesa to find
heaters. Target realizes that the people in each of these neighborhoods do not have the
same needs and should therefore not be offered the same products. This is an example
of __________.
a. benefits segmentation
b. geoclustering
c. demographic segmentation
d. behavioral segmentation
e. psychographic segmentation
13. When the parent company introduced Southern Belles magazine, it was described
as “a new publication that covers female style and southern life.” From this statement,
you should be able to describe the segmentation strategy used for the magazines as
__________.
a. benefits segmentation
b. geoclustering
c. demographic segmentation
d. behavioral segmentation
e. psychographic segmentation
14. While studying consumer-buying patterns for malt liquor, Joan has learned that
more of the product is consumed in ethnic neighborhoods on a per capita basis than in
less homogeneous areas. She is studying __________ data.
a. geographic
b. demographic
c. psychological
d. personality
e. lifestyle
15. Which of the following is an example of a demographic segmentation variable?
a. generation or social class
b. personality
c. attitude toward the product
d. lifestyle
e. user status
16. Perrigo Corporation makes One-Source Mature, a high potency, multivitamin for
active men and women over 50. This is an example of __________ segmentation.
a. gender
b. generation
c. age and life-cycle
d. user status
e. usage rate
17. Which of the following statements best describes the difference between age and
life-cycle segmentation and generational segmentation?
a. Age and life-cycle segmentation is rigid and unchanging over time while
generational segmentation changes with each decade.
b. Age and life-cycle segmentation assumes people are influenced by where they
are in life, and generational segmentation assumes they are influenced by what
they grew up with.
c. Age and life-cycle segmentation is a relatively straightforward segmentation
strategy while generational segmentation is much harder to implement.
d. Age and life-cycle segmentation assumes the effect of time, and generational
segmentation is based on the effects of economic and social status.
e. There are no differences between age and life-cycle segmentation and generational
segmentation.
18. Which of the following is NOT an example of a loyalty status segmentation
variable?
a. medium
b. none
c. strong
d. absolute
e. negligible
19. The Lazy H Dude Ranch is open to people of all sizes, shapes, and belief systems.
It’s a place people can go to unwind from the stress of daily life. Which of the
following is an example of a psychographic variable the owner of the retreat could use
in its marketing strategy?
a. occupation
b. age
c. lifestyle
d. social class
e .income
20. A segmentation study of people who would be interested in subscribing to a music
and entertainment magazine discovered three distinct groups of potential subscribers:
1) those who wanted reviews of the latest music releases, 2) those who wanted to
know behind the scenes gossip about the stars, and 3) those who sought to improve
their own musicianship. This magazine discovered its market can be segmented using
__________ variables.
a. demographic
b. social class
c. lifestyle
d. generation
e. geographic
21. Because two-thirds of the sales of new motorcycle policies at Dairyland Insurance
Company are to current policyholders, it should use a __________ segmentation
strategy.
a. education-based
b. benefit
c. demographic
d. behavioral
e. psychographic
22. For years Spiral-Cut Hams have been on thousands of Easter dinner tables. Spiral-
Cut is working hard to implement other segmentation strategies beyond the limited
__________ strategy it used in the past.
a. user rate
b. lifestyle
c. family life-cycle
d. benefit
e. occasion
23. Research by Voicestream Wireless revealed that it serves two different kinds of
consumers: chatterboxes who seemed to live on the phone and those that make lots of
short calls. Based on this research, it should use a(n) __________ segmentation
strategy.
a. age-based
b. usage rate
c. user status
d. loyalty status
e. occupation-based
24. Which of the following is NOT true of the VALS framework?
a. VALS uses date of birth to help determine market segment membership
b. Over 80,000 new surveys a year are added to the VALS data.
c. SRI identifies eight primary VALS segments in the United States.
d. The Innovators segment has high resources.
e. The experiencers segment is primarily motivated by self-expression.
25. Which of the following is an example of a behavioral segmentation variable?
a. generation
b. user status
c. personality
d. religion
e. social class
26. Which of the following is an example of a behavioral segmentation variable?
a. occupation
b. education level
c. buyer-readiness
d. lifestyle
e. family life cycle
27. Ninety percent of all sales made by GEICO Insurance Company are initiated by
the buyer rather than commissioned agents. Before purchasing insurance, buyers had
typically researched and compared GEICO to other providers; they felt that GEICO
best satisfied their needs. Given this information, GEICO should develop a strategy
around which of the behavioral segmentation strategies?
a. buyer-readiness
b. income
c. education
d. lifestyle
e. attitude
28. When dealing with loyalty status, buyers can be segmented in a variety of ways.
When given a choice of canned fruit at the supermarket, Barton will select either
Libby’s or the house brand, and no other brand. He makes his selection based on
which brand first catches his eye. Barton is an example of a __________.
a. hardcore loyal
b. split loyal
c. shifting loyal
d. switcher
e. splinter loyalist
29. According to Bonoma and Shapiro, the most important segmentation variable for
business markets is __________.
a. demographic variables
b. operating variables
c. situational factors
d. purchasing approaches
e. personal characteristics
30. Which of the following is NOT a major business segmentation variable?
a. demographic
b. geographic (difficult)
c. purchasing approaches
d. operating variables
e. personal characteristics
31. A company’s power structure and the nature of its existing relationships with
suppliers are all related to which of the major business market segmentation
variables?
a. demographic
b. operating variables
c. purchasing attributes
d. situational factors
e. personal characteristics
32. A company’s size and physical location are all related to which of the major
business market segmentation variables?
a. demographic
b. operating variables
c. purchasing attributes
d. situational factors
e. personal characteristics
33. Which of the following is a situation factor segmentation variable?
a. location
b. loyalty
c. technology
d. power structure
e. urgency
34. Which of the following is a personal characteristic segmentation variable?
a. loyalty
b. size
c. technology
d. industry
e. politics
35. Which of the following is NOT necessary to make a market segment useful?
a. It is measurable.
b. It is satisfied.
c. It is substantial.
d. It is actionable.
e. It is accessible.
36. A sports car manufacturer considered marketing to a market segment made up of
individuals separated from their spouses but not yet divorced. However, investigation
of the segment showed that this group of individuals could not be reached by any
specific media. In effect, this group was not a(n) _________ market.
a. accessible and substantial
b. measurable, differentiable, and accessible
c. accessible, differentiable, and actionable
d. actionable, differentiable, and substantial
e. substantial and actionable
37. A marketer wants to market beeping balls to sight-disabled softball players. This
market segment is __________ even if it meets none of the other characteristics
needed for a market segment to be useful.
a. immeasurable
b. substantial
c. accessible
d. differentiable
e. not quantifiable
38. The last step in segmenting a market is __________.
a. concept testing
b. the survey stage
c. segment “acid test”
d. marketing mix strategy
e. segment identification
39. The main two things to consider when selecting a target market are:
a. if the segment has potential and if it fits with the company’s objectives and
resources
b. if the segment is easily communicated with and if it is different enough from other
segments
c. if it is easy to define the needs of the segment and if economies of scale are
possible with the segment
d. if the segment is actionable and if the consumers in it are action-oriented
e. if the firm can provide a flexible market offering to fulfill the segment’s needs and
if the segment is large enough to be viable
40. A marketer who selected a __________ segmentation strategy would find this
segmentation strategy to possess the greatest amount of risk.
a. selective specialization
b. single-segment concentration
c. full market coverage
d. market specialization
e. product specialization
41. Which of the following is NOT part of the strategic brand management process?
a. building and conveying brand history
b. identifying and establishing brand positioning
c. planning and implementing brand marketing
d. measuring and interpreting brand performance
e. growing and sustaining brand value
42. A(n) __________ is a name, term, sign, symbol, or design, or a combination of
them, intended to identify the goods or services of one seller or group of sellers and to
differentiate them from those of competitors.
a. logo
b. brand
c. trademark
d. copyright
e. intellectual property
43. Which is NOT true of brands?
a. Consumers learn of brands through experiences.
b. Good brands simplify consumers’ decision making.
c. Consumers use savings cues more than brand cues.
d. Consumers learn of brands through marketing.
e. Good brands reduce consumer risk.
44. Which of the following is NOT a benefit of brand loyalty?
a. Loyalty provides predictability.
b. Loyalty allows for company security of demand.
c. Loyalty can translate into consumer willingness to pay a higher price.
d. Loyalty is easily matched by competitors.
e. Loyalty can create barriers to entry for other firms.
45. __________ is endowing products and services with the power of a brand.
a. Brand equity
b. Consumer risk reduction
c. Loyalty
d. Marketing infusion
e. Branding
46. All the thoughts, feelings, images, experiences, beliefs, and so on that become
associated with the brand are known as __________.
a. brand knowledge
b. brand equity
c. inelastic consumer response to the brand
d. brand perceptions
e. brand loyalty
47. Which is NOT a marketing advantage of strong brands?
a. improved perception of product performance
b. higher vulnerability to competitive marketing actions
c. greater loyalty
d. larger margins
e. less vulnerability to marketing crises
48. __________ can be defined as the differential effect that brand knowledge has on
customer response to the marketing of that brand.
a. Brand power
b. Brand knowledge
c. Customer-based brand equity
d. Brand freedom
e. Brand differentials
49. Which is NOT a marketing advantage of strong brands?
a. additional brand extension opportunities
b. possible licensing opportunities
c. increased marketing communications effectiveness
d. lower margins
e. improved perceptions of product performance
50. A(n) __________ is the marketer’s vision of what the brand must be and do for
consumers.
a. brand’s equity
b. brand mission
c. guarantee
d. implicit warranty
e. brand promise (moderate)
51. Consumers’ brand knowledge dictates, to some degree, all of the following,
EXCEPT:
a. what they think about the brand
b. how they expect the brand to react to competitor brands
c. what they feel about the brand
d. whether they will “grant” or “deny” permission to a particular marketing action or
program
e. where they believe the brand should go
52. ___________ are trademarkable devices that serve to identify and differentiate the
brand.
a. Brand elements
b. Brand equities
c. Consumer knowledge bases
d. Intellectual properties
e. Brand promises
53. Which is the name of the research procedure associated with the question “What
images come to mind?”?
a. preference tests
b. learning tests
c. association tests
d. memory tests
e. retention tests
54. The name-research procedure associated with the question “How well is the name
remembered?” is __________.
a. preference tests
b. learning test
c. restoration tests
d. memory tests
e. association tests
55. What question is associated with name-research tests of association?
a. What images come to mind?
b. How easily is the name pronounced?
c. How well is the name remembered?
d. Which names are preferred?
e. How much would you pay?
56. All of the following are criteria for choosing brand elements, EXCEPT:
a. noncontroversial
b. memorable
c. meaningful
d. adaptable
e. transferable
57. __________ is about making sure that the brand and its marketing are as relevant
as possible to as many customers as possible.
a. Target marketing
b. Personalizing marketing
c. Permission marketing
d. Integrating marketing
e. Internal branding
58. __________ is about mixing and matching marketing activities to maximize their
individual and collective effects.
a. Eclectic marketing
b. “Salad tossing”
c. Integrating marketing
d. Personalizing marketing
e. Synergy marketing
59. A __________ is any information-bearing experience a customer or prospect has
with the brand, the product category, or the market that relates to the marketer’s
product or service.
a. brand brush-up
b. loyalty builder
c. loyalty inducer
d. brand contact
e. “hook” or “handle”
60. Which of the following is a key theme in designing brand-building marketing
programs?
a. depersonalization
b. integration
c. externalization
d. all of the above
e. none of the above
61. Informing and inspiring employees about the brand through various activities and
processes is called __________.
a. internal branding
b. employee coaching
c. motivational training
d. indoctrination
e. none of the above
62. __________ occurs when customers experience the company as delivering on its
brand promise.
a. Internal branding
b. Brand bonding
c. Personalization branding
d. Brand image
e. Brand building
63. Which of the following is NOT one of the ways Jones Soda created a successful
“cult” brand?
a. recruited people on the street and provided samples
b. invited customers to submit photos of unusual product uses
c. agreed to large slotting fees to get good shelf placement
d. made the soda in unusual and bright colors
e. initially, sold the product through nontraditional outlets, like surf shops
64. Which is NOT a secondary source of brand knowledge for consumers?
a. country of origin information
b. other brands
c. third-party endorsements
d. things
e. library research
65. The indirect approach to measuring brand equity __________.
a. assesses the actual impact of brand knowledge on consumer response to different
aspects of the marketing
b. is the same as measuring sales outcomes related to marketing communications
c. is preferred by CEOs
d. assesses potential sources of brand equity by identifying and tracking consumer
brand knowledge structures
e. all of the above are correct answers
66. A(n) __________ is a consumer-focused exercise that involves a series of
procedures to assess the health of the brand, uncover its sources of brand equity, and
suggest ways to improve and leverage its equity.
a. brand audit
b. portfolio analysis
c. brand inventory
d. association test
e. equity examination
67. Which of the following is NOT part one of the functions of the brand audit?
a. assess the health of the brand
b. inventory public awareness of brand equity
c. uncover sources of brand equity
d. suggest ways to improve the brand’s equity
e. suggest ways to leverage the brand’s equity
68. With well-known companies, brand value is typically over __________of the total
market capitalization.
a. one-tenth
b. one-fourth
c. one-half
d. three quarters
e. there is no numerical average available to answer this question
69. The brand audit can be used to set the strategic direction for the brand. Questions
that are answered include all of the following EXCEPT:
a. Are the current sources of brand equity satisfactory?
b. Do certain brand associations need to be strengthened?
c. Does the brand lack uniqueness?
d. What kinds of advertising would highlight the brand?
e. What brand opportunities exist?
70. In which country do companies NOT list brand equity on their balance sheets?
a. The United Kingdom
b. Hong Kong
c. The United States
d. Australia.
e. businesses in all these countries list brand equity on their balance sheets
71. Brand equity is reinforced by marketing actions that consistently convey the
meaning of the brand to consumers in terms of all of the following EXCEPT:
a. what products the brand represents
b. what core benefits the brand supplies
c. what needs the brand satisfies
d. which strong, favorable, and unique brand associations exist in the consumers’
minds
e. how brand fans accept less-than-perfect performances
72. Unless there is some environmental change, there is little reason to deviate from
__________.
a. vigorous preservation of brand “status quo”
b. successful brand positioning
c. last year’s brand advertising
d. the practices that produce dwindling brand leadership
e. all of the above answer the question correctly
73. Reversing a fading brand’s fortunes may require __________.
a. relinquishing lost sources of brand equity
b. establishing new sources of brand equity
c. a “return to its roots”
d. only two of the above
e. a, b, and c
74. Which of the following is NOT on the list of corporate resources that would help a
firm weather a brand crisis?
a. strong brand equity
b. strong corporate image
c. strong credibility
d. good lawyers
e. high trustworthiness
75. What two words best describe how to execute successful brand crisis
management?
a. fast and furious
b. in and out
c. credibility and trustworthiness
d. fess up and settle
e. swift and sincere
76. Which of the following is NOT one of the approaches for improving or
“refreshing” a brand’s equity?
a. expand the breadth of brand awareness
b. expand the depth of brand understanding
c. improve consumer recall of the brand
d. improve the uniqueness of brand associations that make up brand image
e. improve consumer recognition of the brand
77. Which is NOT part of devising a branding strategy?
a. discovering brand elements
b. deciding the nature of new brand elements
c. deciding the nature of existing brand elements
d. applying brand elements to new products
e. applying brand elements to existing products
78. Using a parent brand to enter a different product category from that currently
served by the parent is a __________.
a. brand extension
b. sub-brand
c. category extension
d. parent brand
e. line extension
79. An existing brand that “gives birth” to a brand extension is a __________.
a. family brand
b. brand line
c. brand mix
d. parent brand
e. branded variant
80. The definition of a sub-brand is __________.
a. using an established brand to launch a new product
b. all products sold under a particular brand
c. the set of all brand lines that a firm offers to buyers
d. the company’s brand assortment
e. combining a new brand with an existing brand
81. A good brand positioning helps the firm and consumer by doing all of the
following EXCEPT:
a. helps competitors understand where NOT to compete
b. helps clarify the brand’s essence
c. helps consumers understand what the brand will help them achieve
d. helps consumers maximize the benefits of the brand
e. helps guide marketing strategy
82. A __________ is a cogent (logical or sound) reason why the target market should
buy the product.
a. market niche service agreement
b. customer-focused value proposition
c. price/benefit analysis
d. marketing campaign
e. differentiation plan
83. __________ includes the products or sets of products with which a brand
competes and which function as close substitutes.
a. The evoked set
b. Brand choice
c. Category membership
d. The inept set
e. The competition set
84. What acronym is associated with the following definition—“attributes or benefits
consumers strongly associate with a brand, positively evaluate, and believe that they
could NOT find to the same extent with a competitor brand”?
a. WOM
b. WOW
c. POD
d. POP
e. POS
85. What type of points-of-parity is related to association’s consumer view as
necessary to be a legitimate offering within a certain category?
a. head-to-head
b. competitive
c. word-of-mouth
d. membership
e. category
86. The typical positioning approach is to inform consumers of a brand’s __________
before stating its __________.
a. POPs; PODs
b. membership; point-of-difference
c. category benefits; comparisons to exemplars
d. membership; value proposition
e. point-of-difference; positioning
87. Which of the following is NOT a major way of conveying a brand’s category
membership?
a. relying on word of mouth among zealous consumers
b. announcing category benefits
c. using the brand name of the product to explain the offering’s benefits
d. comparing to exemplars
e. relying on a product descriptor
88. XM Satellite Radio, the brand name, is a perfect example of using which strategy
to convey the brand’s category membership?
a. relying on word of mouth among zealous consumers
b. comparing to exemplars
c. relying on the product descriptor
d. announcing category benefits
e. explaining the value proposition
89. One criterion for points-of-difference (POD) is the feasibility criterion, which
means __________.
a. the positioning must be preemptive, defensible, and difficult to attack
b. the POD must be personally relevant and important to target consumers
c. target customers must find the POD believable
d. the product design and marketing offering must support the desired association
e. the brand must substantiate that it can deliver the desired benefit
90. One criterion for points-of-difference (POD) is the communicability criterion,
which means __________.
a. the positioning must be preemptive, defensible, and difficult to attack
b. the POD must be personally relevant and important to target consumers
c. target customers must find the POD believable
d. the firm must be able to actually create the POD
e. consumers must be given a compelling reason and understandable rationale as to
why the brand can deliver the desired benefit
91. Which of the following brand position sets would NOT be difficult to pull off in
the same campaign?
a. classy; tasteful.
b. good tasting; low calorie
c. inexpensive; high quality
d. sophisticated; discount retailer
e. positive; negative
92. __________ refer(s) to the product’s size, shape, or physical structure.
a. Form
b. Features
c. Performance quality
d. Conformance quality
e. Durability
93. __________ is(are) the level(s) at which the product’s primary characteristics
operate.
a. Form
b. Features
c. Performance quality
d. Conformance quality
e. Durability
94. __________ is(are) the degree9S0 to which all of the produced units are identical
and meet promised specifications.
a. Form
b. Features
c. Performance quality
d. Conformance quality
e. Durability
95. Which of the following is NOT a way of differentiating the product offering?
a. form
b. features
c. conformance
d. style
e. expertise
96. Which of the following is a way of differentiating services?
a. reliability
b. installation
c. design
d. quality
e. expertise
97. A product’s __________ is a measure of the probability that a product will NOT
malfunction or fail within a specified period.
a. repairability
b. style
c. reliability
d. design
e. durability
98. A product’s __________ refers to the work done to make a product operational in
its planned location.
a. ordering ease
b. design
c. maintenance and repair
d. installation
e. reliability
99. __________ describes the product’s look and feel to the buyer.
a. Positioning
b. Design
c. Distinctiveness
d. Uniqueness
e. Style
100. Which of the following is NOT a main service differentiator?
a. ethical personnel
b. ordering ease
c. delivery
d. installation
e. customer consulting
101. When a(n) __________ cannot be differentiated easily, the key to competitive
success may lie in adding valued __________ and improving their quality.
a. idea; creativity
b. product; services
c. service; products
d. value proposition; creative responses
e. idea; styling
102. Which of the following is a way of differentiating a marketing offering via
personnel?
a. training
b. ordering ease
c. coverage
d. events
e. conformance
103. Which is NOT a way of differentiating an offering via the channel of
distribution?
a. wider coverage
b. expertise
c. communication
d. more exclusive coverage
e. performance
104. Which does NOT add to a segment’s unattractiveness, according to Porter’s five
forces model?
a. numerous competitors
b. growing plant capacity
c. high exit barriers
d. the segment is growing
e. high fixed costs
105. Which of the following is a likely outcome during tough economic time if there
are low barriers to entry and high exit barriers?
a. stable returns
b. more firms coming online
c. high profits
d. firms easily dropping out of that business
e. chronic overcapacity
106. Which is NOT one of Porter’s five forces that determine market attractiveness?
a. internal resources
b. potential entrants
c. buyer power
d. supplier power
e. threat of substitutes
107. Which of Porter’s five forces depends heavily on industry entrance and exit
barriers?
a. segment rivalry
b. potential entrants
c. buyer power
d. supplier power
e. threat of substitutes
108. Which is NOT a reason that buyers’ power might grow or concentrate?
a. undifferentiated product
b. price sensitivity
c. product represents an insignificant portion of buyers’ costs
d. low switching costs
e. upstream integration possibilities
109. Which is NOT a reason that suppliers’ bargaining power might grow?
a. when there are few substitutes
b. when the supplied product is an important input
c. when downstream integration possibilities exist
d. when sellers are price sensitive
e. when they are well organized
110. Formulation principles of Blue Ocean Strategy include all of the following
EXCEPT:
a. reconstruct market boundaries
b. focus on the big picture
c. reach beyond existing demand
d. get the strategic sequence right
e. build execution strategy
111. Execution principles of Blue Ocean Strategy include:
a. overcome key organizational hurdles
b. reconstruct market boundaries
c. reach beyond existing demand
e. get the strategic sequence right
112. Which of the following is NOT a way in which industries are classified?
a. degree of product differentiation
b. publicly versus privately held
c. number of sellers
d. cost structure
e. degree of globalization
113. Which is NOT an example of reconstructing market boundaries?
a. look across alternative industries
b. look across strategic groups within industries
c. look across buyer utility
d. look across functional or emotional appeal to buyers
e. look across time
114. Which is NOT an example of overcoming key organizational hurdles?
a. cognitive hurdle
b. resource hurdle
c. motivational hurdle
d. target hurdle
e. political hurdle
115. Which is NOT a question of getting the sequence right?
a. Is there buyer utility?
b. Is the price acceptable?
c. Can we attain target cost?
d. What are the adoption challenges?
e. Are the alternatives understood?
116. A group of firms following the same strategy in a given target market is known
as a __________.
a. strategic group
b. target group
c. macro market group
d. micro market group
e. mass market
117. The competitor’s share of the target market is known as __________.
a. share of mind
b. share of market
c. share of heart
d. share of segment
e. share of category
118. Which measure is the percentage of consumers saying a particular brand when
asked, “Name the company from which you would prefer to buy (such-and-such)
product”?
a. share of mind
b. share of pocketbook
c. share of heart
d. share of market
e. share of wrap-up
119. Which of the following represents the idea of share of mind?
a. the percentage of the target market the brand has
b. the percentage that says the brand is the one they think of first
c. the percentage that refuses to answer the survey
d. the percentage that says the brand is their preference
e. the percentage that says the competition’s brand first
120. Which is a characteristic of a good competitor?
a. They try to buy share.
b. They take large risks.
c. They invest in overcapacity.
d. They upset the industry’s equilibrium.
e. They limit themselves to a segment of the industry.