QuickLink Email: Bringing Value- Added Benefits to … · QuickLink Email: Bringing Value- Added...

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CREATING TOMORROW`S SOLUTIONS QuickLink Email: Bringing Value-Added Benefits to eBusiness 2014 Elemica Reveal Conference, Philadelphia Kristen Ross, E-Business Manager

Transcript of QuickLink Email: Bringing Value- Added Benefits to … · QuickLink Email: Bringing Value- Added...

CREATING TOMORROW`S SOLUTIONS

QuickLink Email: Bringing Value-Added Benefits to eBusiness 2014 Elemica Reveal Conference, Philadelphia

Kristen Ross, E-Business Manager

2 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager

} WACKER is a technology leader in the chemical and semiconductor industries.

} We forge ahead with technical innovations and the development of new products for the world’s key industries.

} We offer solutions and innovations for a broad range of sectors.

Products and Solutions for Key Global Sectors

Automotive & Transport

Construction Energy, Electrics & Electronics

Coatings & Paints

Adhesives & Sealants

Consumer Care

Elastomers & Plastics

Paper, Films & NIP

Renewable Energies

Textile, Leather & Nonwovens

Semiconductor Pharma

Food Healthcare Composites Agro Chemical Industry

Industrial Biotechnology

A Century of Success

Wacker Chemie AG

} Founded in 1914 by Dr. Alexander Wacker

} Headquartered in Munich

WACKER Group (2013)

} Sales:

} EBITDA:

} R&D:

} Investments:

} Employees:

€ 4.48 billion

€ 679 million

€ 174 million

€ 504 million

16,009

3 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager

Technical and WACKER ACADEMY Centers: Globally Present and Close to Customers

Technical Centers Technical Center with

} Global coverage via worldwide network

} Local support for our customers

} Ideal platform for advanced training and industry-specific networking

} Promotion of innovations and know-how transfer

Moscow

Freiberg

Nünchritz

Burghausen

Dubai

Mumbai

Kolkata

Singapore

Melbourne

Shunde

Shanghai Hsinchu

Jandira

Mexico City

Portland

Dalton

Allentown Adrian

Seoul

Tokyo

Tsukuba

4 QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager

WACKER’S E-Solutions Portofolio

ELEMICA QUICKLINK ERP ( (customers have ERP connection)

GAP

WACKER INTERNET PORTAL https://login4more-america.wacker.com/irj/portal

ELEMICA QUICKLINK EMAIL (customers email orders)

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 5

E-Solutions: Optimized Processes at WACKER

} Optimizes business processes for both WACKER and our customers

} Increases efficiency

} Improves order accuracy

} Maximum planning / schedule reliability

} Full transparency

} Ability to place orders 24/7

} Optimizes communication

} WIN / WIN

Save Time. Unleash Potential

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 6

QuickLink: The Sensible Solution

Wacker Chemical Corp—the NAFTA Region

} In 2013:

} 15% of WACKER’s customer base placed orders via E-Business

} 51% of WACKER’s invoiced sales were processed via E-Business

} 58% of E-Business customers placed orders via QuickLink

} Since May/2011, WACKER has converted 138 customers to QuickLink Email (45 in 2013)

} All use the email option

} Customer variation includes: pdf, .xls, csv, txt, rtf, html and email body

} Timing: Customer is usually in production within a week to ten days

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 7

Elemica QuickLink: Customization Based on Customer Needs

QuickLink + Login4More

Customized Excel Template

QuickLink + E-Invoicing

} QuickLink: Order create

} Login4More: Order documents & reports

} Based on customer purchase history

} Product drop downs

} Customer fills in PO No, Delivery Date, Quantity

} Customized to customer needs

} QuickLink: Order create

} Invoicing via EDI to OB10-like platforms

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 8

Elemica QuickLink: Mapping Options

Host of options on how to map a PO to meet unique situations

} One PO with multiple releases mapped to create individual sales orders

} Customer has one article number for different container sizes; WACKER uses unique material numbers for each material / container combination

} Differentiating order types with same PO format (example: standard order vs. consignment fill up)

} Ability to map different PO formats for the same customer

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 9

QuickLink Email: The Favored E-Solution

} Order Acknowledgement sent via email stating order received by Elemica

} No change to the customer’s current order process

} Saves time

} Timelier order confirmations

} Little to no resources needed from customer to setup / test

} Ability to place orders 24/7

Customers Prefer QuickLink Email…

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 10

Any Questions?

QuickLink: Bringing Value-Added Benefits to eBusiness Kristen Ross / E-Business Manager 11

About Elemica QuickLink Email & Print

Automate Inbound Order Entry üNo standard forms required ü Accepts customers unique purchase order formats üCustomizable business logic per customer ü Adaptive transformation rules ü 100% data accuracy ü Faster order cycle time

Elemica QuickLink Email & Print (Powered by CONEXIOM™) The patent-pending CONEXIOM order automation solution was created by ecmarket™, a cloud solutions developer. CONEXIOM is used by some of the world’s most innovative companies, including 3M and Fabory (a Grainger Company). For more information about CONEXIOM, visit http://www.ecmarket.com/html/conexiom.html.