QUICK STARTQUICK STARTTRAINING

Updated – July 1, 2011

TOPICSTOPICS1. Mindset1. Mindset

2. Comp Plan2. Comp Plan3. Customers3. Customers4. Recruiting4. Recruiting5. Promoting 5. Promoting

EventsEvents

MINDSET MINDSET Section 1

SaveYour-SelfTimeEnergy Money

SYSTEMSYSTEMSYSTEMSYSTEM

EVERYTHING YOU DO DUPLICATES

GOOD or BAD

YOUR WHY YOUR WHY What is the real reason you joined

ACN? – That is your WHY.

EMOTIONAL ROLLERCOASTEREMOTIONAL ROLLERCOASTER“ACN is a Numbers Game”

Derek Jeter is one of MLB all-time hits leader with a .309 career batting average. That means he struck out nearly 70% of the time. Derek Jeter earned $18.9 million in 2010. Are you willing to go through the numbers and strike out 70% of the time to be a success in ACN?

THE LAUNCHTHE LAUNCH

Schedule the Launch to take place in the 1st 24 hours of signing up.

The Launch is the most important part of your ACN business. The Launch if done correctly will take at least 2 hours to complete. When a new Independent Business Owner (IBO) enters your business an enormous responsibility falls on the Uplines shoulders. If you’re not willing to launch them properly or if the new IBO isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure.

No Deviations, No Rushing, No Shortcuts. Easy as 1, 2, 3.

COMP PLANCOMP PLANSection 2

““Compensation is Compensation is only earned at ACN only earned at ACN when customers are when customers are

acquired!”acquired!”

YouQTT

QTT

Qualified Team Trainers (QTT) can earn a $25 Customer Acquisition (CAB) every time they directly sponsor a new IBO that gets qualified in the 1st 30 days.

QTT CAB

$25

PERSONAL PERSONAL RESIDUAL INCOMERESIDUAL INCOME

1% - 10%1% - 10%Example

If you have 50 Customer Points that are billing $40 a

month. Your personal residual income would be $200 a month or $2400 a year. You would need to have over $200,000 in a

savings account to earn the same amount in interest.

1+ Points30+ Points40+ Points50+ Points

1%3%5%

10%

Upline commissions are cut in half when personal commissions are 3% or above

OVERRIDING OVERRIDING RESIDUAL INCOMERESIDUAL INCOME

Level ResidualLevel ResidualYou

1234567

1% to 10%¼%¼%¼%½%3%5%8%

Energy Services Are 50% Commissionable

ETTETT

QTT*QTT*5 points5 points

QTT*QTT*5 points5 points

ETTETT

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up to $3000Up to $3000

US – 7 pointsUS – 7 points

CA – 5 pointsCA – 5 points

ETLETL

ETTETT ETTETT ETTETT

ETLETL

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up To $7000Up To $7000

15 points

TCTC

200200ptspts

TCTC

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up to $25,000 - Up to $25,000 - Plus a $50 CABPlus a $50 CAB

200200ptspts

200200ptspts

ACN COMPENSATIONACN COMPENSATIONRVPUp To

$50K$30 Cab$15 Cab

Up To 1½% Residual Income

Past 7th Level

SVPTC Comp

RVP Comp$30 Cab$15 Cab

Up To 3½% Residual Income

Past 7th Level

RD*Up To

$31K Up To 1% Residual Income

Past 7th Level*Includes

TC - TCABS

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts.

CUSTOMERSCUSTOMERSSection 3

CUSTOMER GOALSCUSTOMER GOALSLaunch – QTT10 Days – 10 Points20 Days - 20 Points 90 Days – 50 Points

Yourself Friends & Family Those not joining ACN

CUSTOMER SOURCESCUSTOMER SOURCES

ACN SERVICESACN SERVICES• Videophone or Digital Phone = 2 points • Local & LD Bundled = 2 points• Wireless = 1 to 5 points• Energy (Gas & Electricity) = 1 point• Digital Talk (Business) = 2 to 5 points• Wireless Internet = 1 to 2 points• Satellite TV = 2 points• Home Security = 2 points• Business Assistant = 1 point• Premium Technical Support = 1 point

CUSTOMER SCRIPTCUSTOMER SCRIPT“Favor - Help - Try - Share Your Why”

“I need a HUGE FAVOR. I just started working with a home services company because (Share your why). I need a few more customers today to help me reach my 1st promotion. Would you do me a HUGE FAVOR and HELP me out and TRY one of my services?”

RECRUITINGRECRUITINGSection 4

100 PERSON LIST100 PERSON LIST

Success Tip: Don’t Prejudge

List everyone, especially the most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no.

TIP: Those you think WillWill – WontWont and those you think Wont Wont – Will.Will.

PIQUE SCRIPTPIQUE SCRIPTNATURAL, EXCITED, URGENT!

What to say: “Are you open to making extra money? Great! I found a way we can get paid when people pay their bills. One of the top people will be explaining everything.” (Time & Location) Can I count on you?”

If They Ask Questions: “It has to do with getting paid when people pay for essential services like home phone, cell phone, natural gas, electricity & satellite TV. One of the top people in the company will explain it. You need to see it the same way I did!.”

If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs)

PRESENTATIONSPRESENTATIONS

Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face.

PBR or 1on1 TELEPHONIC ON-LINE

“ “Penny Jar = Warm Market”Penny Jar = Warm Market”

Small window of time. New IBO’s often open their “Penny Jar” for just a brief moment. The 1st 24 hours is very critical. Get the new IBO a recruit for recruit in 24/48 hours they’ll be locked in & will keep their “Penny Jar” open.

1st 24 Hours - Present ACN to 2 prospects. 1st 7 Days - 1st PBR with at least 10 guests.

PBR PBR BEFORE & AFTERBEFORE & AFTER

Confi

rm

Follo

w U

p

Confirmation/Hello Calls – Confirmation/Hello Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending.

Follow Up CallsFollow Up Calls – – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer.

PBR PBR CHECKLISTCHECKLIST

Guest list to leader 24 hours prior to confirm DVD cued and ready to play ACN Overviews - Color IBO Agreements or computer to sign up. Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids in bed with babysitter and pets outside

PROMOTING PROMOTING EVENTSEVENTS

Section 5

PROMOTING EVENTSPROMOTING EVENTS

Your paycheck is directly related to how many of your

team use the events.

- On-line Training- On-line Training- Local Training- Local Training

- Regional Training- Regional Training- International Training- International Training

FOLLOW THE FOLLOW THE SYSTEM SYSTEM & &

SaveYour-SelfTimeEnergy Money