QUICK SOLUTIONS TO COMMON PAYMENT ERRORS

Contents QUICK SOLUTIONS TO COMMON PAYMENT ERRORS ............................................................................................................ 1

Missing information Message: ............................................................................................................................................ 2

Blank Screen after payment is entered: ............................................................................................................................. 3

Adding trusted sites: ........................................................................................................................................................... 3

Invalid Merchant or Merchant doesn’t Exist Message: ...................................................................................................... 4

Allowing 3rd Party Cookies: ................................................................................................................................................ 5

If thon th Misbelowuse a

hese don’t wohis webpage

sing inforw. If you area different pa

ork try a dife.

mation Mee still unable ayment metho

fferent comp

essage: Sto submit co

od.

puter or Bro

olution: Retontact the car

owser – For s

try, as this is rd issuer to v

specific info

most likely aerify your in

ormation see

an issue is onnformation an

e other brow

ne of the reasnd credit avai

wser articles

sons listed ilability or

Blanon ho*.nip

Add•

••

nk Screen ow to do thispr.com, *.nai

ding truste• Click on T

browser m• Click on th• Click on th

after payms) c.org and *.p

ed sites: Tools on the maintenancehe Security tahe Trusted Sit

ment is en

paypal.com (I

menu bar ane documentaab tes Icon then

ntered: So

Include the a

nd select “Intation on how

the “Sites” b

lution: Add

asterisk and d

ternet Optionw to access Tr

button

the followin

dots)

ns” (for browrusted Sites)

g sites to “Tr

wsers other t

rusted Sites”

han IE see ad

(see below

dditional

On th

•••••

Invaspeci

his screen: • Uncheck t• Enter the • Enter the • Enter the • Click Close

alid Merchifically nipr, n

the box the sa*.naic.org un*.nipr.com u*.paypal.com

e

hant or Menaic and payp

ays “Require nder “Add thinder “Add th

m under “Add

erchant dopal cookies (s

server verifics website to t

his website tod this website

oesn’t Exisee below for

cation (https: the zone” and

o the zone” an to the zone”

st Messageinstructions)

) for all sites d click add nd click add ” and click add

e: Solution:

in this zone”

d

: Allow 3rd pa

arty cookies aand

Allo

You m••

••

•

owing 3rd P

must comple• Click on th• Make sure

• Click on • Check m

is marked• Click on

Party Cook

ete the steps fhe Privacy tabe the Privacy

the Advancemark the “Ove

d as shown bthe OK butt

kies:

for adding trb setting is set

ed button erride autombelow) ton

usted sites as

to the defau

matic cookie

s the first ste

lt (Medium)

handling (m

ep in the allow

make sure Ac

wing 3rd Party

ccept First an

y cookies.

nd Third Parrty Cookies

••

••

• Click on • Add the fo

“Allow” o no no p

• Click OK t• Close you

the “Sites” bollowing dom

aic.org ipr.com aypal.com

hen click Ok ar browser, th

button mains to “Man

again to exit ihen restart an

naged website

internet optiond retry the p

es” (type the

ons age.

m on the “Adddresses of WWebsite” line aand click