QUICK GUIDE FOR CBA ACCELERATOR CASH ACCOUNT AND TERM ... · QUICK GUIDE FOR CBA ACCELERATOR CASH...
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QUICK GUIDE FOR CBA ACCELERATOR CASH ACCOUNT AND TERM DEPOSIT PORTAL
Transcript of QUICK GUIDE FOR CBA ACCELERATOR CASH ACCOUNT AND TERM ... · QUICK GUIDE FOR CBA ACCELERATOR CASH...
QUICK GUIDE FOR CBA ACCELERATOR CASH ACCOUNT AND TERM DEPOSIT PORTAL
01 Login to the CommSec Adviser Services Website 3
02 Adding a New Cash Client 4
03 Locating a Cash Client 5
04 Locating an ACA or Term Deposit Account 6
05 Choose an Action 7
06 Online Funds Transfer - Explained 8
06a Online Funds Transfer – To a Nominated Account 9
06b Online Funds Transfer – To a Non-Nominated Account 13
07 Pay a Biller with BPAY 16
08 Online Funds Transfer & BPAY - Transfer History 19
09 Categorise Transactions 20
10 Batch Fee Collection 21
TABLE OF CONTENTS
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URL: www.CommSecAdviserServices.com.au
Click on the ‘Trading & Cash’ tab in the top right corner of the screen and enter your ‘Username’ and Password’
Forgotten your login details? – Click the ‘Forgot password’ link to retrieve it
01 LOGIN TO THE COMMSEC ADVISER SERVICES WEBSITE
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There are two ways to add new clients:
1. Download and complete the relevant pdf application form from the website (for cash-only applications, as well as cash with other products (trading and portfolio services); and
2. Via the online origination process (for cash and trading clients only) by clicking on ‘My Clients’ and select ‘New Client’
02 ADDING A NEW CASH CLIENT
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Click on ‘My Clients’ and select ‘Find Client’
03 LOCATING A CASH CLIENT
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The ‘Find Client’ page will give you the option to search, filter and sort your clients’ ACAs and Term Deposit accounts
This page will list your clients’ Commonwealth Accelerator Cash Account (ACA) and Term Deposit accounts
04 LOCATING AN ACA OR TERM DEPOSIT ACCOUNT
6
Tick ‘Cash’ then select the
‘Account Type’ and click
‘Display’
Or use the ‘Search’ function
to display specific ACA and
Term Deposit Accounts
SAMPLE, MR
JOHN
SAMPLE, MS
JANE
TEST, MR DREW
ABC PTY LTD
ABC SUPERFUND
INVESTOR WEB COMPANY LTD
Clicking ‘Select Action’ will give you the option to view your client’s portfolio, see a summary of their account or financial transactions and transfer funds online
05 CHOOSE AN ACTION
LOUIS FAMILY SMSF
FAMILY SMSF FUND A/C
SUPERANNUATION FUND
SUPERANNUATION FUND
SAMPLE, MR
JOHN
CITIZEN, MS JANE
TEST, MR DAVID
FAKE, MS TINA
Live account balances
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Online Funds Transfer The Online Funds Transfer functionality enables you to conveniently mange your client’s cash flow online both quickly and securely, where you are the Primary Adviser and have a signed Authority to Operate in place. Key Features of Online Funds Transfers: • Transfer funds from your clients’ accounts to any Australian bank account • Transfer to nominated and non-nominated accounts • Notify your clients of each transfer with automatic notification emails • Keep track of every transfer via the Transfer History feature Transfer to Nominated and Non-Nominated Accounts When making an Online Funds Transfer you have the option to transfer to either a nominated or non-nominated account. Nominated accounts are perfect for any accounts you will be transferring client funds to on a regular basis while non-nominated accounts are great for one-off or irregular transfers. The benefit of nominating an account is all the account details are saved in the system, eliminating the need to enter in BSB and account details each time. Nominated accounts are also pre-approved, removing the need to authorise each transfer, allowing for a more seamless, faster transfer. Add up to 10 nominated accounts per client.
How to Add a Nominated Account To add a nominated account your client must complete, sign and return a Direct Credit Nomination form. Pre-Requisites In order to use the Online Funds Transfer functionality, your client must have a valid email address recorded in our system. Please ensure this is current by having your client complete the Change of Personal Contact Details Form. You also need a valid mobile number in order to submit transfers to accounts which have not been nominated. Please ensure you have supplied a valid mobile number by clicking ‘Administration’ from the top menu and selecting ‘Adviser Details’.
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06 ONLINE FUNDS TRANSFER – EXPLAINED
To transfer funds online to a nominated account click ‘Select Action’ and select ‘Funds Transfer’
Alternatively you can navigate to the funds transfer screen by clicking ‘Administration’ located in the top menu bar and selecting ‘Funds Transfers'
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06a ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
XYZ LTD TEST, MS SANDRA
CITIZEN, MR JOHN
DOE, MS JANE
SAMPLE, MR DON
FAKE, MR GARRY
MR DON SAMPLE
ABC LTD
SUPERANNUATION FUND
MS JANE DOE
Choose the client account you wish to transfer from in the ‘From Account’ drop down list, complete the remainder of the form details and click ‘Review’
Important: To add a nominated account the client must complete, sign and return a Direct Credit Nomination form. You can add up to 10 nominated accounts per client.
06a ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
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To transfer to a nominated
account click here
The client will
automatically be notified
of the transfer via email
Select Transfer
as the payment
type
Available balance displayed
here
Remaining online transfer
limits shown
Review the transfer details, confirm you have authorisation from the client to perform the transaction, enter your trading password and click ‘Transfer’
Forgotten your trading password? – Click the ‘Forgot your trading password’ link to retrieve it
06a ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
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This box must be ticked
in order for the transfer
to progress
The confirmation page provides the transfer status, a summary of the transfer, allows for further transfers to be made by clicking ‘New Transfer’ and provides the option to download a receipt of the transfer
06a ONLINE FUNDS TRANSFER – TO A NOMINATED ACCOUNT
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The status will advise if the
transfer has been successful or
unsuccessful
First, select the client and navigate to the ‘Funds Transfers’ screen as per the instructions on page 9
To transfer to a non-nominated account, select ‘Enter a New Account’, complete the transfer details and click ‘Review’
Important: If you choose to transfer to a non-nominated ‘New Account’ the account details will not save in the system and will have to be re-entered for any future transfers to the account. To save the account details in the system permanently your client must complete, sign and return a Direct Credit Nomination form.
06b ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
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To transfer to a non-nominated
account, click here to enter the
account details
If your client has no nominated accounts setup, you will automatically be directed to the transfer screen for non-nominated accounts
Complete the required fields and click ‘Review’
06b ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
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This box will appear if your
client does not have any
nominated accounts setup
Review the transfer details, confirm you have authorisation from the client to perform the transaction, click ‘Send SMS’ to receive the SMS security code on your mobile phone, enter the code and click ‘Transfer’
A confirmation screen, like the one shown on page 13 will then be displayed
A confirmation screen, like the one shown on page 12 will then be displayed.
06b ONLINE FUNDS TRANSFER – TO A NON-NOMINATED ACCOUNT
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This box must be ticked in
order for the transfer to
progress The SMS security code is
only required when
transferring to a non-
nominated account
Make BPAY transfers from your clients’ accounts to any Australian BPAY Biller
To navigate to the BPAY transfer screen, follow the instructions on page 9
Choose the client account you wish to make the BPAY from in the ‘From Account’ drop down list, complete the remainder of the form details and click ‘Review’
07 PAY A BILLER WITH BPAY
The client will
automatically be notified
of the transfer via email
Select BPAY as the
payment type
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Available balance
displayed here
Remaining online
transfer limits shown
here
Review the BPAY transfer details and confirm you have authorisation from the client to perform the transaction. Click ‘Send SMS’ to receive the SMS security code on your mobile phone. Enter the code and click ‘Transfer’ to proceed.
07 PAY A BILLER WITH BPAY
This box must be ticked in
order for the BPAY transfer
to progress
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The confirmation page provides the BPAY transfer status, a summary of the transfer, allows for further transfers to be made by clicking ‘New Transfer’ and provides the option to download a receipt of the transfer
07 PAY A BILLER WITH BPAY
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The status will advise if the
transfer has been successful or
unsuccessful
On the Funds Transfer page, click on the ‘Transfer History’ tab to view a record of all, successful and rejected transfers
08 ONLINE FUNDS TRANSFER & BPAY – TRANSFER HISTORY
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Choose between viewing all,
successful or rejected Online
Funds and/or BPAY transfers
Select which of your client’s
accounts you would like to view
Categorise your clients’ transactions and easily search for transactions by keyword, transaction type, amount, date range and category filters. • To navigate to the screen, click on ‘My Clients’ and select ‘Find Client’ (as shown on page 5), then select the client you wish to view.
09 CATEGORISE TRANSACTIONS
Click the + symbol
to categorise a
transaction
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Batch Fee Collection allows you to debit pre-agreed fees from your clients’ Accelerator Cash Accounts online when you have a signed Authority to Operate in place.
Click on ‘Administration’ and select ‘Batch Fee Collection’ in the top menu
10 BATCH FEE COLLECTION
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To get started, download the ‘Admin Fee’ template (a Microsoft Excel template containing a list of all your eligible client accounts) by selecting ‘Download’
To upload the completed ‘Admin Fee’ template, click ‘Browse’, navigate to the completed ‘Admin Fee’ template on your computer and click ‘Open’. Once the file has been selected the ‘Browse’ button will change to ‘Upload’. Click ‘Upload’
10 BATCH FEE COLLECTION
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This box will appear
when your file has been
uploaded successfully
Batch History allows you to view the status of uploaded Batch Payments and to cancel any pending Batch Payments
10 BATCH FEE COLLECTION
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To cancel a pending
Batch Payment click
the ‘X’ icon
For a detailed record of
each Batch Payment click
‘View’
WANT TO KNOW MORE?
Simply get in touch with your Business
Development Manager.
For contact details visit
www.CommSecAdviserServices.com.au
and click on ‘Contact Us’.
This guide is provided by CommSec Adviser Services, a brand of Commonwealth Bank of Australia (CBA) ABN 48 123 123 124 AFSL and Australian credit licence 234945.
Share Trading is a service provided by Australian Investment Exchange Ltd (AUSIEX) ABN 71 076 515 930 AFSL 241400, a Participant of the ASX Group and Chi-X Australia. Lending products under the
CommSec Adviser Services brand (including CALIA+) are provided by CBA. Investment Loans are administered by its wholly owned but non-guaranteed subsidiary Commonwealth Securities Limited
(CommSec) ABN 60 067 254 399 AFSL 238814, a participant of the ASX Group and Chi-X Australia. Accelerator Cash Account and Term Deposit are products of CBA and are administrated under the
CommSec Adviser Services brand. AUSIEX is a wholly owned but not guaranteed subsidiary of CBA. CAS1036 (06/14)
