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Make your day easier with one-page shipping!

* FedEx Ship Manager is a trademark of Federal Express Corporation.

Quick GuideMw

You only need three things to get started!All you need is Internet access, a laser, inkjet or thermal printer, and a FedEx Account Number.

Step 1 RegistrationStart using FedEx Ship Manager by registering with FedEx for a user ID and password.

1 Go to www.fedex.com, select your country/location to go to the relevant FedEx homepage, and click the “Ship” tab.

3 Enter a user ID and password, choose a “Secret Question”, and enter your contact information. Then click the “I Accept” button.

What are the main features and benefits?You can now process your shipments even faster, with everything you need to see on just one screen.

Prepare ShipmentSending packages has never been easier now that one-page shipping is available! You can even prepare air waybills and commercial invoices up to 10 calendar days in advance, and store shipment details as a shipment profile for later use.

New! Prepare Shipment with Electronic Trade Documents (ETD) – Electronic Trade Documents is an easy-to-use feature that allows you to upload your own trade documents or let FedEx generate the documents for you. Either way, they are submitted electronically without any paper. With electronic document submission, you can reduce your carbon footprint and printing cost.

E-mail Notification – automatically send an e-mail notification to your recipient(s) when a shipment is made, delivered or when a service exception occurs in customs clearance and delivery.

Schedule Pickup* – schedule a courier online and receive an e-mail pickup confirmation number.* Available in selected countries.

Ship HistoryInstantly see all your shipments from the last 90 days and store shipment information, saving you from having re-type information.

Address BookStore up to 2,500 names and addresses to save time completing air waybills to frequent recipients. You can also create and send to recipient groups that reside in the same country.

PreferencesCustomize and tailor the system to view shipment details before generating an air waybill, display frequently used shipping information, and more.

Pending ShipmentsAfter entering shipment information, you can save the details for shipping at a later date or time.

2 Click the “Sign Up Now!” link on the login screen.

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www.fedex.com

Step 2A Ship4 Enter your FedEx Account Number and click

the “Continue” button. You have now completed your registration.

5 A registration confirmation email with your user ID will be sent to you soon. You can also write down your user ID and email below for future reference.

1 Login

a. At the fedex.com homepage, click the “Ship” tab at the top of the page.

2 Making a document shipment

a. Enter the recipient’s information, and billing details.

b. Enter your user ID and password and then click the “Login” button..

fedex.com user id:

Your e-mail:

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c. Select the “Package type”, “No. of packages”, “Weight”and “Total customs value”.

f. Select “Rates & Transit Times” to calculate the cost of your shipment and

the transit time.

d. Select whether you want to “Schedule a pickup”, “Drop-off a package at a FedEx location”, or “I will contact FedEx to schedule a pickup”.

e. Specify whether you want to send an e-mail notification when shipping, when a shipment is delivered, and/or when a service exception occurs in customs clearance and delivery.

b. Select “Ship date”, “Package contents”, “Document description” and “Service Type”

3 Making a product or commodity shipment

a. Enter recipient information and billing details.

b. Select “Ship Date”, “Package contents” and “Service type”.

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c. Select the “Package type”, “No. of packages”, “Weight”, “Total customs value“and “Shipment purpose”.

e. Select whether you want to “Schedule a pickup*”, “Drop-off a package at a FedEx location”, or “I will contact FedEx to schedule a pickup”.

f. Specify whether you want to send an e-mail notification when shipping, when a shipment is delivered, and/or when a service exception occurs in customs clearance and delivery.

* Available in selected countries

h. Check the relevant box to create a “Commercial Invoice” or a “Pro Forma Invoice” or other documentation.

g. Select “Rates & Transit Times” to calculate the cost of your shipment and the transit time.

d. Select the type of commodity and then fill in “Commodity description”, “Unit of measure”, “Quantity”, “Commodity weight”, “Customs value”, “Currency”and “Country of manufacture”.

4 Complete Shipment

a. Check the box if you want to create a “Shipment Profile” to store details of your shipment for future use.

b. Click “Ship” button.

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Step 2B Ship with Electronic Trade Documents (ETD)

1 Enable Electronic Trade Documents (ETD)

a. Click the “Preferences” link at the top right hand side of the page.

c. Read the Terms and Conditions for using ETD in the pop-up window and click “I Accept” button.

b. In the Preferences page and select the “Enable Electronic Trade Documents (ETD)” checkbox.

d. To comply with customs regulation, you can add your own company letterhead and signature on FedEx generated documents, simply select the “Always print Commercial Invoice/Pro Forma Invoice on uploaded company letterhead” and “Always include uploaded signature on the applicable trade documents” checkboxes to upload your letterhead and signature. Then click “Save changes” button.

* If you want to keep printed copies of your FedEx generated Commercial Invoice/ Prof Forma Invoice, you can select the “Always print # additional copy(ies) of trade documents” checkbox.

b. If both sender and recipient country of your shipment support ETD*, in “Customs Documentation” module, select the relevant checkbox to create a

“Commercial Invoice” or a “Pro Forma Invoice” with options of

“Use my own”, “Attach from Document Preparation Center” or “Use FedEx-generated document”.

c. Select “Attach additional trade document(s)” to select other customs document from Document Preparation Center or upload it from your hard drive when necessary.2 Making a shipment with Electronic

Trade Documents (ETD)

a. Enter all required information for the shipment in “From”, “To”, “Billing Details”, “Services”, “Package & Shipment Details”, “Commodity Information” and “Pickup/Drop-off” modules.

* ETD is applicable in selected origins and destinations only. Please refer to online help for information of file format and file size limit you can upload.

Step 3 Schedule a pickup – Optional (go through this step if you have not arranged for a pickup already)

On the tool bar at the top of the Ship screen, click the “Schedule a pickup” tab.

Fill in the required fields and then Click “Schedule pickup”button.

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* Shippers still need to attach original form (e.g. license or permit) if required for customs clearance based on the commodity/value of the shipment.

3 Complete Shipment

a. Select the box if you want to create a “Shipment Profile” to store details of

your shipment for future use.

4 Print Air Waybill

a. Print the air waybill/shipping label and place into package pouch. ETD will print

on the labels to reflect that it is an ETD shipment.

b. Click “Ship” button.

Other Key Functions• Prepare air waybills and commercial invoices up to 10 calendar days in advance.

• See all your shipments from the last 90 days and store shipment information for later use.

• Store up to 2,500 names and addresses, and quickly retrieve the data when shipping in the future.

• Estimate rates and transit time for your shipment.

System Requirements• A Secure Sockets Layer (SSL) browser, such as Microsoft Internet Explorer 6.0 or higher, or

Mozilla Firefox 3.0 or higher.

• A laser printer or a quality inkjet printer or a thermal printer.

Technical Support & Customer Service Country/Location Technical Support Hotline Customer Service Hotline

Australia 1300-138-759 13-26-10

China 800-820-1336 800-988-1888 (for landline users)

400-886-1888 (for mobile phone users)

Hong Kong (852)2193-1455 (852) 2730-3333

Indonesia (62)21-7590-4549 0800-1-888-8000

Korea (82)2-324-8555 080-023-8000

Malaysia 1800-88-5363 1800-88-6363

New Zealand 0800-533-339 0800-733-339

Philippines (63)20900-3054 1800-10-855-8484

Singapore (65)67498709 1-800-743-2626

Taiwan (886)2-2536-9038 0800-075-075

Thailand 1800-228822 1782

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