QUEENSLAND TOURISM INDUSTRY COUNCIL Employee Network PRESENTATION “ The future of Indigenous...
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Transcript of QUEENSLAND TOURISM INDUSTRY COUNCIL Employee Network PRESENTATION “ The future of Indigenous...
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QUEENSLAND TOURISM INDUSTRY COUNCIL Employee
Network PRESENTATION
“The future of Indigenous Employment - Leaders Leading the next generation”
Pullmans Palm Cove the Sea Temple & Resort
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“Life is a journey not a destination…”
Began my business degree at James Cook University 2009Changed from BACHELOR of Commerce into BACHELOR of Tourism Management and
Marketing after commencing work at two Accor Properties “IBIS & GRAND MERCURE TOWNSVILLE” more suited to my personality
Worked as a room attendant and progressed skills to mini-bar (RSA certificate)
Accor valued and respected my career potential they supported my university commitments
Expanded skills into front office, reservations, conferencing, food and beverage, account management and revenue
Accor has there very own indigenous pathways program
CAREER PATHWAYS
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PULLMAN PALM COVE SEA TEMPLE RESORT & SPA
Provides me with benefits of up to 70% off staff discount under Accorhotels
Bienvenue card used for food & beverage discounts
1x complimentary nights accommodation & breakfast annually
Or $80 complimentary dinner voucher for x2
Staff specials within the resort (up to 50% on SPA treatments)
MY EMPLOYER
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CAREER TRACKERS INTERNSHIP
ACCOR CORPORATE OFFICE - ANGEL PLACE SYDNEY
Broaden leadership skills embraced diversity, problem solving, decision making and planning innovation
Business Communication – Engage with HR team to experience work on key projects within the Sales & Marketing team
Personal Effectiveness Skills – professional self-awareness, building stakeholder relationships, interpersonal skills
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PULLMAN PALM COVE TEAM
SUPPORTIVE TEAM
Work closely with several departments
Food & beverage teamConference Events Executive
(Weddings)Housekeeping teamMaintenance teamFront & back office teamKitchen staffRevenue and reservationsNight Audit teamAccounts and finance team
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GUEST SERVICES AGENT
POSITION & CURRENT ROLE
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THANK-YOU!Rhonda, Wayne, Penny, Willie - QTIC & all others involved