Quarterly Prescreened Loans Empower Account Holders and ... · Mobile Banking; Cross-sell Tool •...
Transcript of Quarterly Prescreened Loans Empower Account Holders and ... · Mobile Banking; Cross-sell Tool •...
Proprietary/Confiden0al©2016HarlandClarkeCorp.Allmarksarethepropertyoftheirrespec0veowners.Allrightsreserved.
Presenta0onmaterialsandvideoreplaywillbeprovidedwithinoneweek.Haveques0ons?Usethechatpanel–we’llfieldthemaswegoandduringtheQ&Arecapattheendofthecall
August17,2016
QuarterlyPrescreenedLoansEmpowerAccountHoldersandIncreaseLoanVolume
Today’sSpeakers
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StephenieWilliamsSeniorMarketStrategist,LendingSolu0ons,HarlandClarke
● 20+yearsdirectmarke0ngexperienceinretailandfinancialservices
● CRMandROIspecialist
DavidA.BuergerCo-FounderandPresident,CUneXusSolu0ons,Inc.
● Award-winningfinancialservicesmarketerandstrategist● Co-conceptualizedComprehensivePre-ScreenedLending(CPL)● Launchedproductsuitethatgenerated$100+millioninconsumer
loansinthefirstninemonths
Today’sAgenda
● Thechallengeofloanvolumeop0miza0on
● Howquarterlyprescreenedloansdrivehealthyloangrowth
● Livedemo
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HarlandClarke’sLoanMarkeGngEcosystem
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SoluGon Target QualificaGons UniverseSize ResponseRate
LOANMARKETINGSOLUTIONS
LoanShopper Trigger Small VeryHigh
LoanEligible
QuarterlyPrescreenedforMulGpleProducts
Large High
LoanHolders RefinanceEligible Medium High
LoanEligible
CreditCriteriaorDemographicProxy Large Medium
ShopperAlert,LoanEngine,RefiGeniusandLoanMagnetaretrademarksofHarlandClarke.Allrightsreserved.
NewOpportuniGes/ExpandedCapabiliGes
● Completemul0product,preselectedloansolu0on
● Integratedrisk-basedpricingautoma0on,targe0ng,riskassessmentandcommunica0ons
● Accessibleinsideonlinebanking● Brandedapp
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Fast,market-provenenginetodriveloanvolumeacrossproductcategories
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CreditQualifiedLoanGeneraGonAudiences
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The segments delivering the greatest return are limited in size
3 Non-Shopping Account Holders
4 Non-Shopping Prospects
1 Shopping Account Holders
2 Shopping Prospects
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2
4
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5 Invitation-to-Apply Account Holders/
Prospects
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ParadigmShiW
par·a·digmshienounnoun:paradigmshiW;pluralnoun:paradigmshiWsafundamentalchangeinapproachorunderlyingassump0ons.
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ChangeinMarkeGngApproach
HistoricalApproachtoLoanMarkeGng
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ClearlydefinedLoanoffers- Producttypesapproved- Specific- loanamounts
NewApproachtoLoanMarkeGng
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Limitedproductoffers
All loan product types
supported
Consumer choice
marketing
> > >
GrowVolumeAcrossYourEnGrePorZolioWithQuarterlyPrescreenedLoans
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● Quarterlyprescreenedloanoffersfor:● Homeequity● Auto● Creditcard● Personalloans
● Uniquemul0productdecisionenginereachespreselectedaccountholdersateverytouchpoint● Directmail● Email● Onlinebanking(brandedapp)● Mobile● Callcenter● Tellerline
● Integratedrisk-basedpricingautoma0onandriskassessment
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EmpowerYourAccountHoldersWithQuarterlyPrescreenedLoans
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BenefitWhileOfferingtheUlGmateConsumerLendingExperience
ForFinancialInsGtuGons
● Growstheloanpormolio● Reducesloanacquisi0oncosts● Streamlinesloanprocess
● Delivers12monthsofLoanCampaignsthroughaturnkeyprocess
● Increasescampaignreturnonmarke0nginvestment(ROMI)
ForAccountHolders
● Nomoreloanapplica0ons
● Preselected,perpetualapproval● Quick,easyloanaccess,reviewandacceptance
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HowLoanEngineWorks
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Financialins0tu0onaccountholders
Quarterlycredit
prescreen
Assignaddi0onalcreditproductpreapprovalsbasedoncreditprofile
andcurrentproductownership
Communicatecreditpreapprovalsatall
touchpoints
Convertpreselectedleadstofundedloans
Campaignanalysis
©2016HarlandClarkeCorp.Allrightsreserved.©2016CUneXusSolu0onsInc.Allrightsreserved.
BeginWithPrescreeningYourAccountHolders
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DefaultOfferQualified
QualifiedOffer2
Defaultcreditofferstrategyqualifiesthemostaccountholderspossibleforaddi0onalloans
QualifiedOffer3
QualifiedOffer4
Source:HarlandClarkepreselectedcreditmarke0ngdata
Onaverage30–35%ofaccountholderswillpasscriteriaforthedefaultoffer
AutolendingcriteriabestpracGcefordefault
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DirectMailandEmailMarkeGng
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Youcanchooseanyoneoftheloansbelow.Sowhateverbigpurchaseyou’vewantedtomake—now’sthe0me!Andwithyourpreapprovedstatus,you’reonestepclosertohavingwhatyouwant—withnoneedtofilloutanaddiGonalapplicaGon!
PLEASENOTE:Youhavebeenpreapprovedforyourchoiceofoneoftheaboveoffers.Ifyouwouldliketotakeadvantageofmorethanoneoffer,orwouldliketorequestmorethanyourapprovedamount,pleasecontactus.Afullapplica0onmayberequired.Seereversefordetails.
CHOOSE ONE of the offers below.
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OnlineBankingSSOInterface
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One-ClickAccesstoPrescreenedLoanOffers
Addi0onalcredittermsandcondi0onsapplyincludingincomeverifica0on.
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MobileLoanAcceptanceIsEasyas1-2-3
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AccesstoOffersforFront-lineSalesTeam
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> > > LiveDemonstraGon
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©2016HarlandClarkeCorp.LoanEngineisatrademarkofHarlandClarke.Allrightsreserved.
C A S E S T U D Y
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• 18,750AccountHoldersWithPre-Approvals
• ProductsPromoted:• AutoLoans• ATVLoans• PersonalLoans• Pla0numCreditCard• SnowMachineLoans
• BookedLoanRate 1.83%
• CostPerBookedLoan(excludingsetup) $82
• Avg.BalancePerBookedLoan $16,884
• TotalBalancesGenerated $5,791,245
• CampaignDura0on 30Days
• ChannelsImplemented Directmail;Email
$977MMFinancialInsGtuGon–57,000AccountHolders
Source:HarlandClarkeclientdata(C1C1)Manyvariablesimpactcampaignsuccess.Theinforma0ononearningsorpercentageincreasescontainedwithinthiscasestudyisprovidedfordemonstra0vepurposesonly.HarlandClarkedoesnotguaranteeorwarrantearningsorapar0cularlevelofsuccesswithacampaign.
876%ROMI
©2016HarlandClarkeCorp.LoanEngineisatrademarkofHarlandClarke.Allrightsreserved.
C A S E S T U D Y
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• 10,733AccountHoldersWithPre-Approvals
• ProductsPromoted:• NewandUsedAutoLoans• CreditCard• PersonalLoan
• ResponseRate 4.20%
• BookedLoanRate 4.39%
• CostPerBookedLoan(excludingsetup) $64
• Avg.BalancePerBookedLoan $16,884
• TotalBalancesGenerated $5,665,959
• CampaignDura0on 90Days
• ChannelsImplemented Directmail;Email,&OnlineBanking
• %ofRedemp0onsfromOnlineBanking 35%
$414MMFinancialInsGtuGon–49,318AccountHolders
Source:HarlandClarkeclientdata(C1CPF)Manyvariablesimpactcampaignsuccess.Theinforma0ononearningsorpercentageincreasescontainedwithinthiscasestudyisprovidedfordemonstra0vepurposesonly.HarlandClarkedoesnotguaranteeorwarrantearningsorapar0cularlevelofsuccesswithacampaign.
1151%ROMI
• 16,255AccountHoldersWithPre-Approvals• ProductsPromoted
• NewandUsedAutoLoans• NewandUsedRV/TravelTrailerLoans• NewandUsedBoat&WatercraeLoans• NewandUsedMotorcycleLoans• PersonalLoans• PersonalLinesofCredit
• ResponseRate 4.72%
• BookedLoanRate 3.66%
• BookingRate 78%
• CostPerBookedLoan(excludingsetup) $68• TotalBalancesGenerated $9,422,245
• Avg.BalancePerBookedLoan $15,836
• CampaignDura0on 90days
• ChannelsImplemented Directmail(2drops);Email;OnlineBanking; MobileBanking;Cross-sellTool
• %ofRedemp0onsfromOnline&MobileBanking 28%
Source:HarlandClarkeclientdata(C3LAP)Manyvariablesimpactcampaignsuccess.Theinforma0ononearningsorpercentageincreasescontainedwithinthiscasestudyisprovidedfordemonstra0vepurposesonly.HarlandClarkedoesnotguaranteeorwarrantearningsorapar0cularlevelofsuccesswithacampaign.
$830MMFinancialInsGtuGon–30,000AccountHolders
743%ROMI
©2016HarlandClarkeCorp.LoanEngineisatrademarkofHarlandClarke.Allrightsreserved.
C A S E S T U D Y
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Q&AWrapUp
TypeyourquesGoninthechatpanel
DavidA.BuergerCo-FounderandPresident,CUneXusSolu0ons,Inc.StephenieWilliamsSeniorMarketStrategist,LendingSolu0ons,HarlandClarke
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ThankYou