Quality of Work Life-1

8/14/2019 Quality of Work Life-1

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QUALITY OF WORKLIFE


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Concept of QWL

The concept of QWL originated in India in mid-

1970s when the country was passing trough a

phase of intense labor unrest

However, it failed to take roots


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What is QWL?

QWL has been defined as the quality of

relationship between employees and the total

working environment

Seeks to create conditions which

Promote individual learning and development

Provide individuals with influence and controlover what they do and how they do

Make available to the individuals interesting

and meaningful work


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What is QWL?

Refers to

Concern about the impact of work on people

as well as on organizational effectiveness

The idea of participation in organizational

problem solving and decision-making


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What is QWL?

According to Walton, it is a process by which an

organization responds to employee needs for

developing mechanisms to allow them to share

fully in making the decisions that design their lives

at work


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What is QWL?

Eight criteria

Adequate and fair compensation

Safe and healthy environment

Development of human capacities

Growth and security

Social integration Constitutionalism

Total life space

Social relevance


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What is QWL?

Overall, QWL is related to

Job satisfaction, humanizing work or

individualizing the organization

OD programmers


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2 important areas

Impact of work and the work environment

on employees and organizational

productivity

It focuses on improving the conditions ofwork to create a supportive and healthy

work environment


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Globalization

Competition

Timely delivery

Quality

Cost

Redesigning organizations was

triggered by a number of factors:


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Work environment

Unhygienic environment

Stressed out employees

Profitability of organizations was affected




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Productivity

Falling productivity became a majorconcern

Ill-health and ineffectiveness of

organizations was the cause




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Technology

Advanced technology helps to

accomplish complex tasks

Reduction in production and

operational costs




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Profile of workforce

o more educated, informed, affluent,

independent and refined

o women workforce coming into

limelight




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The needs.

Provision of a safe and healthy environment

Establishment of effective supervision and

management

Adequate and fair compensation


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The needs.

Development of work skills

Creation of a positive attitude towards work

and the organization

Effective management of change and

transition


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Benefits of QWL

Healthy environment

Productive workforce

Opportunities for learning and professional

growth

Employee participation in decision-making


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Benefits of QWL

Better communication between labor and

management

Fair compensation and security for workers

It builds mutual trust among the members of

the organization


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Benefits of QWL

More positive feelings towards ones self

More positive feelings towards ones job

More positive feelings towards the

organization

Improved physical and psychological health


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Benefits of QWL

Greater growth and development of the

individual

Decreased absenteeism and turnover

Higher quality and quantity of output


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Potential difficulties of QWL

If QWL initiatives are collaboratively launched

by the management and the union

Management feels it might result inloss of managerial control over the

union

Union fears it might be overpowered

by the management


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Strategies for improving QWL

J Richard Hackman and J L Suttle haverecommended 6 strategies to improve QWL inorganizations:

Effective career guidance Reward Systems

Role of supervision and management

Job design

Design and maintaining group and inter-group relationships

Internal and external strategies for change

Quality of Work Life-1

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