Quality Manager & Production Manager Competency

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    QUALITY MANAGER

    Job responsibilities

    1) Monitoring Plant Quality

    a. Monitor the performance of plants in terms of rejections & defects (rejection %, PDI etc) at theshop floor - product wise - for all plants & evolve action plan for improvements along withrespective plant managers

    b. Initiating actions to improve on product and process quality and ensuring implementation ofthe same

    c. Initiate & implement actions for measuring, monitoring & improving process capability

    d. Customer interface and monitoring & analysing customer feedback for both internal &external customers & initiate counter measures for improvements.

    e. To conduct periodical audits to ensure adherence to systems

    f. Monitor the effectiveness of preventive and corrective actions taken

    g. Setting up (Design, develop & implement) the QC system for manufacturing processes withreference to CTQs (Critical To Quality) of product & process quality

    h. Refine & strengthen the existing quality systems based on the above

    i. To participate Pilot lot audit and coordinate with projects for smooth implementation of Newproduct in to Production phase

    2) Monitoring Supplier Quality

    a. Monitor the performance of suppliers in terms of rejections & defects & evolve action plan forimprovements along with materials & supplier

    b. Monitor the effectiveness of Inspection and Audits done at Supplier's Genba (Site)

    c. Technical coordination between projects, materials & supplier for new & existing products interms of product & process quality

    d. Identify critical processes of suppliers and set up systems to monitor and CTQs (Critical ToQuality) of process and product .

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    3) Standards room & calibration

    a. Technology upgrades in inspection and measuring instruments and Implement Attribute

    gauges based on feasibility

    b. Monitor calibration of inspection instrument .

    4) Quality Systems- in Quality function

    a. Improve and Sustain Quality Systems in line with ISO 9000-2000

    b. Monitor the Documentation & Implementation of Quality system in terms of writing &Implementation of procedures, Instructions etc

    c. Monitoring the effectiveness of the quality system by organizing and coordinating internalquality audits

    5) Quality Initiatives : Initiate & actively lead & participate in all quality initiatives e.g. six sigma inline with Lean Manufacturing.

    6) People Development

    a. Developing a team of QC, QA specialists.

    b. Identify proficiency gaps of individuals in for specific competencies & arranging specifictraining programs in coordination with HR for Quality Function members. Evaluating theeffectiveness on the job & taking corrective actions if necessary.

    Principal Contacts : Internal

    1. Senior Management - Sigma

    2. Plant managers, Head-Materials, Head- Engineering, Projects

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    3. Production TLs

    External

    1. Vendors

    2. Quality Systems certification agencies

    3. Customers

    4. Consultants / Trainers

    Skills : Problem solving techniques e.g. 7 QC Tools, DMAIC, DOE , Statistical & Analytical Skills, Inspection Methods , Engineering Drawing , 7 QC Tools , Quality auditing skills .

    The responsibilities are;- Impart training on Lean concepts viz. Problem Solving Techniques, SMED, VSM, Standardwork, TPM- Drive implementation of 5S and Visual Management through training, monitoring and auditing- Value Stream Mapping for all Product lines, generate the future state & drive implementation- TAKT TIME - Define for all Product lines & Balance Standard Work- Implement Kaizens / RIE; demonstrate Continuous Improvements in Process & Eliminate

    wastage"s.- Implement Lean Methods to improve Productivity & Quality- Maintain Lean Methods to improve Productivity & Quality- SD strengthening through board audits and compliance monitoring to the processes.

    Job Description:

    1. Knowledge of reviewing work order and analysis of work order, making job work. IPO as per customer requirement.2. Knowledge of substation structure up to 765 KV and Transmission line tower.3. Expertise in Design, Drawing and fabrication.4. QA/QC awareness.5. Knowledge of preparing procurement plan against the received work order at optimum utilization and minimize scrap.6. Knowledge of preparing fabrication plan & issue the fabrication plan to production supervisor & fabrication team.7. Planning for fabrication at better level to full fill the customer requirement in time & utilization of man power in right

    way & guide the production team.8. Knowledge of G.I Plant, power press. Hydraulic Power Press. Lath Machine, Grinder Machine, chaser Machine.

    Drilling Machine, shearing machine, shaper machine, arc welding machine and mig welding machine.9. Knowledge of Auto cad preparing str. Drawings, Assembly Drawings and shop floor drawing.10. Preparing the BOM/BOQ material requirement, scrap analysis, job analysis and cost analysis of the product.

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    11. Control the Quality of Job Product.12. To Maintained all the machine (Cleaning oiling greasing lubrication) and preventive maintenance.13. Laisioning with internal customer (Infra Department, Project Manager, Stores & Commercial Department to full fill

    their requirement.14. To attend the complaint rectified them and modify the design / drawing if needed.15. To motivate and trained the production engineer / supervisor for better utilization of their efficiency and civility.16. To control the quality of welding and trained the welder and issue the welder certificate.

    17. To ensure 5s is implemented.Technical Competencies:Knowledge of AutoCAD, GI plant and Fabrication

    Key Responsibilities

    1. To ensure that the plant delivers quality products to the customers as per agreed schedules2. To develop and review annual operating plans/ Budgets for own operations3. To ensure that necessary human and physical resources are available/developed as required for fulfilling the

    annual plan4. To ensure that the factory team works as per production plan at highest productivity levels. To interact with

    concerned people at plant/HO to ensure that material and all other required inputs are lined up to meet the

    daily/monthly production plan .5. To constantly monitor the production for identifying potential problems and coordinate efforts to resolve them .

    To also ensure that quality level of the plant goes up continuously.6. To take up cost reduction, productivity and developmental targets and plant teams work to achieve the same as

    per agreed time lines7. To establish in association with HO the MIS covering all deliverables and get the same generated at plant level

    and review it with plant team on regular basis. To coach team members to manage their respective areasthrough data and facts.

    8. To develop local sources of skilled/ fresh manpower which can be accessed within short time9. To train, coach and guide teams to achieve production goals as per business needs . To assess team gaps in

    advance and with support of central HR team get the gaps filled up.10. To ensure that all Statutory regulations are complied with and plant is run with emphasis on safety, hygiene and

    quality.11. To ensure that the work is carried as per company norms and laid out systems .To recommend/ implement

    changes to policies and procedures for continuous improvement.12. To also co-ordinate the activities of plant level Accounts, HR and Stores and ensure that these departments

    work as per guidelines of their fuctional heads at HO.13. Proactively resolve employee issues and maintain workforce morale & motivation.14. Network with key government functionaries.

    Key Result Areas

    Delivery as per Schedules/Plans Resource Utilization on target Production costs within Budget 100% customer satisfaction Employee Satisfaction Adherence to Systems and Records maintenance as per requirement

    PM(Manufacturer of Safe deposit lockers, fire/burglar resistant safes, fire resistant cabinets, strongroom doors, comapctors, storage cabinets, filing cabinets, modular work stations, officeautomation, steel lockers, currency counting machines, Security locks, heavy fabrication up to20 mm sheets etc.)Methodexsystems ltd., a group of companies Founded in 1960 is around 150 CR turnover co.Having 2 well established sheet metal & heavy fabrication plants in area of around 113000 sq.

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    Ft. & 72000 sq. Ft. at Indore-MP, Head office at New Delhi and 75 branches all over the indiawith around 800 professional manpower and state of art technology with ability of providing turnkey solutions in defined frame of time.Key Responsibilities:* Responsible for Monthly/Daily Planning, scheduling, organizing and controlling theOperations/production of whole sheet metal division which is operating in two shifts with around

    500 man power including day/night shift supervisors, draughtsmen, foreman, CNC Operators,welders, fitters, skilled, unskilled workers and a nos. of sophisticated machines/equipments,Material Management, Q.C., Stores, logistics, Maintenance, Product development, labourrelated matters and plant Administration.* Product Presentations to customers, Escorting the customers for plant & technologyexplanation during plant visits. Understanding the customer test thru close coordination withVP-Marketing & all zonal managers.* Monitoring WIP inventory and ' Work Orders' progress Thru 'power builder' ERP Software andexcel.* Analyzing and finalizing new machines/project purchase and installation.* Ensuring the purchase and supply of raw material in time. Finalizing new vendors supplies.* Ensuring the statutory HR related records as per the Labour law and factory act. Maintaining

    the excise records/return.* To review manpower in plant periodically and initiate action of rightsizing as required,reviewing raw material & consumable cost, monitoring and controlling rejections.* Material transfer, paper work handling and drawings/BOM handling.* Communicating and Directing Q.C., Maintenance, store, welding, Painting plant, finalassembly, R&D, Planning, purchase, personnel department, Tool room, coordinators, etc.* Grievance handling, conflict resolution, motivation of subordinates, and succession planning.* Raw material calculation required for completion of different work orders.* Programmed & non programmed decision making, weekly & monthly presentation andReporting to Director.* To assist Technical Team in new Product development, processes development and furthercommercialization for business development, substitute raw material for pricing efficiency etc.

    * Influencing/motivating employees towards the achievement of organizational mission,objectives and goals within the strategy and policy frame work of organization.* Presentation of weekly and monthly production reports, store reports, maintenance reports,Quality reports, Design & development reports.* Accountable for continuous expansion activities.

    QM

    Heading the Quality department and responsible for ISO 9001:2008, 14001: 2004 certification,

    Creating department dashboards and SLA, Monitoring of dashboards and SLA, SOP creation andmodification, Department audits and to drive improvement projects in the Organization.Conducting internal audits to assess and analyze organizational effectiveness, system efficiency,process effectiveness, business performance, risk management and conformance to requirements.Reviewing the adequacy and effectiveness of current SOP"s / WI"s during internal audits in-tune withbusiness requirement and revising the same as and when needed. specificationsPrepare audit plan. Plan covers internal audit across all zonal retail stores including allfunctions/departments on a quarterly basis.

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    Identify areas of opportunity and support continual improvement of the Quality Management SystemConduct Project Management Reviews (Project Review), External Quality Assurance Reviews(Customer services Review/Mystery audit etc.) and internal Audits (Process Review) and FinalInspection (Tollgate Review)Follow-up on the audit findings, to ensure that deficiencies identified during the audit have been

    effectively addressed andEducate and assist auditees to identify business risks and mitigate them through a system ofeffective internal controls.

    Train, develop & coach operations and other functions on basic quality tools and guiding them withcorrective and preventive actions.Update quality dashboards, analyze & evaluate report trends and disseminate quality and MISreports to senior management team as per defined frequencies.Execute Risk assessment and Control Implementation at organizational level

    General

    o Maintains professional and technical knowledge by attending educational workshops, reviewprofessional publications and establishing personal networks.o Achieves financial objectives by preparing, in conjunction with management, annual admiistrationbudget, scheduling expenditures, analysing variances and initiating corrective actions.o Contributes to HR team by accomplishing related results and willingness to participate as a fullmember of a team.

    Competencies

    Customer Service Focused & Retail Acumen & Commercial Excellence Self & staff development

    Intuitive Persuasive oral and written communication Team work