Quality Management Plan
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Transcript of Quality Management Plan
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QUALITY MANAGEMENT PLAN
TEAM EPSILON
Presenter: Vivian Weeks, Project Manager
#NYUTEAMCULTURE
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Our QM Plan’s Purpose
Ensures Quality Is “Planned”
Defines How Quality Will Be Managed
Defines Quality Assurance Activities
Defines Acceptable Standards
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QUALITY CONTROL
QUALITY REQUIREMENTS
QUALITY ASSURANCE
QUALITY MGMT. APPROACH
Steps to HIGH Quality
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Our Approach
1
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Project TeamMETRICS
QUALITY GROUP
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METRICS
SCHEDULE
RESOURCES
PROCESS PERFORMANCE
PRODUCT PERFORMANCE
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QUALITY ASSURANCE TOOL/MATRIX
PROCESS ACTION
ACCEPTABLE PROCESS STANDARDS
PROCESS PHASE
ASSESSMENT INTERVAL
You Tube Video Film Buffering
< 60 seconds Buffering Weekly
Blog Views < 4 paragraphsMust have one picture
Editing Daily
Twitter Entries Non Explicit/No Personal Attacks
Entry Daily
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QUALITY CONTROL TOOL/Matrix
FEATURE
DATE ITEM MEASURED
REQUIRED VALUE
ACTUALLY MEASURED
ACCEPTABLEY/N
RECOMMENDATION
DATERESOLVED
Video 4/30/14 Content on Group Issues
No Defamation
Content Y N/A 5/1/14
Subject Matter Expert(SME) on Blog
6/28/14 Level of knowledge on teams
Has published a peer reviewed article on teams
SME’s article on teams in Harvard Business Review
Y N/A 6/30/14
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Continual Process for Quality Improvement Management
Focus on: Planning Strategy Resources Tools Is Continuous After Go-Live
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