Quality in Decentralised Mfg.

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMTDeptt, NIFT 2/5/2000

    Managing Quality in

    Decentralised Manufacturing

    Presentation Coverage:Indian apparel manufacturing: Few Facts

    Can quality be assured in decentralised

    manufacturing?Product Vs. Process approach to QA

    Process Capability Model

    Application of process model to apparelindustry

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMTDeptt, NIFT 2/5/2000

    Q: Why do you face quality

    problems?

    A: We have no problems

    at our end but oursuppliers dont

    understand quality /

    sub-contractors are not

    bothered about quality

    and so on.

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMTDeptt, NIFT 2/5/2000

    We must answer following

    questions before goingahead

    Can we afford to sit back and give

    excuses for our quality problems?Can quality apparel be produced by

    fabricators?

    Ultimately who is answerable to buyersabout the product quality?

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Apparel Industry: Few Facts

    Order quantities are reducing continuallyLabor controlled, not machine controlled

    processes

    Varied raw material

    Seasonal products with low shelf life

    Largely decentralized manufacturing

    Buyers are asking for in-house factories

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Role of Fabricators

    Flexible manufacturing capacity

    Good at manual value addition

    Accept low volume complex styles

    Backbone of Delhi fashion apparelexporting industry

    Italian textile & apparel industry usesdecentralised manufacturing effectively

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Quality Assurance for

    Standard Product

    Dedicated facility for a product is must.Can plan detailed QA procedures and train

    people in specialist jobs.Processes are well planned in advance

    with control parameters in place

    Random sampling inspection at the endcan be used to assess product quality

    Planners are different from implementers

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Key to Quality in Fashion

    Apparel Mfg. :Process

    Capability

    Without Process capability Quality can notbe expected

    It is the responsibility of top managementto ensure the process capability ofdifferent process groups

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    PLANT & MACHINERY

    TRAINING

    MOTIVATED PEOPLE

    KNOW-HOW

    SKILLS

    QUALITY

    INPUT

    =

    RAW MATERIAL

    +SPECIFICATIONS

    QUALITY

    OUTPUT

    =

    PROCESSED

    COMPONENT

    OR

    GARMENTS

    PROCESS MODEL FOR SEWING

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    INPUT

    PROCESS CHAIN

    OUTPUT

    =

    PROCESS A PROCESS B

    Three Golden Rules

    Output of previous process becomes input to next process.

    No substandard input to be given to any process.

    No process shall allow sub standard output to come out.

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Is average fabricator

    process capable?

    No, but they can be made process capable

    We need to find out the deficiency

    To get the solutions we need to think non-traditionally

    Also check the quality of inputs to

    fabricators

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Suggestions for improving

    inputs

    Start in-house cutting, dont issue fabric

    Cut interlining with die or band knife

    Carry out in-house fusing

    Provide right needles, thread etc.

    Graphic specifications in local language

    Multiple templates for pocket, collar etc.Set up special operation cell

    Enclosed transport for Cut parts

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Helping Achieve Process

    Capability

    Provide machine maintenance supportNeed based technical support & training

    by master or outside expert

    Improve illumination level ( use ofinverters, for lights and fans)

    Encourage cleanliness to avoid stains

    Provide attachments & lease specialmachines

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    The Benefits

    Promotes Knowledge Workers

    Right first time

    Reduced Inspection

    Increased Flexibility

    Minimum Repairs and Rejects

    Increased Productivity

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Reasons for Failure

    Do not have a clear quality policy nor do they

    demonstrate commitment to quality

    Employees of these organizations are well awareof the Chalta Hai approach of the management

    To the extent possible they would like to blame

    others for the quality problems of their merchandise

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    'Doorsamvad', presentation by

    Professor Rajesh Bheda , GMT

    Deptt, NIFT 2/5/2000

    Reasons for Failure

    Belief that Quality starts with inspection and ends

    with inspection

    Mainly quantity driven targets for the departments

    Departmental goals may not synergise with

    organizational goal

    Have no idea about the Cost of Quality in their

    organization