QUALITY CONTROL Systems in ITALY - Cost Action E53: "Quality
Quality In Action #2
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1 Quality in Action Quality in Action Webinar Webinar Take a Tour of Program Take a Tour of Program Quality Quality with the QMAP with the QMAP February 3, 2010 February 3, 2010
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Transcript of Quality In Action #2
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Quality in Action Quality in Action WebinarWebinar
Take a Tour of Program Take a Tour of Program Quality Quality
with the QMAPwith the QMAPFebruary 3, 2010February 3, 2010
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Today’s “Tour Guide”Today’s “Tour Guide”
April Riordan, Director of Training & Community [email protected](612) 370-9148
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ItineraryItinerary1.1. Introductions & webinar logistics Introductions & webinar logistics 2.2. Brief overview of QMAPBrief overview of QMAP3.3. Recruitment & Screening (QMAP I-L)Recruitment & Screening (QMAP I-L)
● Compare to EEP Third Edition StandardsCompare to EEP Third Edition Standards● Live demonstration from program staffLive demonstration from program staff
4.4. Find out how to participate in the Find out how to participate in the QMAPQMAP
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Logistics Questions
● “Raise your hand” & Lindsey will unmute you
● Or, type questions and submit to us; Lindsey will respond directly to you or, if applicable, read question aloud to all participants
When unmuted, please monitor your background noise
Follow up email will include link to presentation slides
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QMAP OverviewQMAP OverviewQMAP = Quality Mentoring Assessment
PathQMAP is a mentoring program self-assessment
tool designed to help youth mentoring programs improve current processes by evaluating
program quality.
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QMAP OverviewProgram quality is based on: Elements of Effective Practice for
Mentoring™ Current research on evidence-based
practice in the field of mentoring Insight from mentoring program
practitioners around our state
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QMAP OverviewQMAP – 3 sections EEPM 3rd editionSec. 1 Program Management Program Design &
PlanningSec. 1 Program Management Program ManagementSec. 2 Program Operations
● Develop plan to recruit Develop plan to recruit mentors/menteesmentors/mentees
● Screen potential Screen potential mentors/menteesmentors/mentees
● Prepare mentors/mentees for match
● Match mentors and mentees● Provide ongoing support and
recognition● Supervise and monitor
relationships● Help mentors and mentees reach
closure
Program Operations● RecruitmentRecruitment● ScreeningScreening● Training● Matching● Monitoring and Support● Closure
Sec. 3 Program Evaluation Program Evaluation
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QMAP Overview Usability pilot is underway Recruitment also underway for two
pilot projects to take place Feb-Mar 2010
Not a final product No “scores” or ratings… yet.
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Test Pilots
Rebecca D. Pilarzyk, MSW, LGSW - Director of Quality Control, Bolder Options
Linda Oto, Northfield Public Schools – Coordinator, Connected Kids
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Program RegistrationProgram Registration1. If you have not been assigned login
information, click on the Program Registration Form. Once your program registration is approved, you will then receive a username and password.
2. Go to MPM’s website and click Program Login.
3. Enter your username and password.4. Click on “Quality Mentoring Assessment
Path” in left menu (only available to pilot participants right now).
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RecruitmentQMAP
Develop plan to recruit mentors (3 items)
Develop plan to recruit mentees (3)
Mostly the same as EEP; QMAP includes EEP enhancements and adds one item not included in EEP
EEP Recruit appropriate
mentors and mentees by realistically describing the program’s aims and expected outcomes.
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ScreeningQMAP
Screen potential mentors (9)
Screen potential mentees and/or families (3)
EEP Screen prospective
mentors to determine whether they have the time, commitment and personal qualities to be an effective mentor.
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QMAP Pilot ProjectsQMAP Pilot Projects MPM is conducting two QMAP pilot projects,
starting in February, 2010. MPM will support and guide 20 mentoring programs through the QMAP process during each pilot phase.
We invite your program to be one of the first youth mentoring programs to participate in this process to test the tool, evaluate your program quality, and help create benchmarks.
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Validate Your Program Quality: Validate Your Program Quality: Take Part in the QMAP Pilot Take Part in the QMAP Pilot
ProjectProjectQMAP Criteria:
● Participating program must be a Minnesota program
● Participating program must be in operation for at least two years
● Participating program must be actively working with at least 20 matches
● Participating program must be a youth-to-adult mentoring program
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Steps to participate in the Steps to participate in the QMAP cont.QMAP cont.
Once you are registered and have your organization’s login information, contact Polly Roach ([email protected]) to indicate your interest in participating in a QMAP Pilot.
Once approved for the pilot, you will be able to access the QMAP after you login on the Program Login page.
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For more information…For more information… For more information on the QMAP process For more information on the QMAP process
or to be a participant in the program pilot or to be a participant in the program pilot project, contact Polly Roach, Vice President project, contact Polly Roach, Vice President of Strategic Services, at of Strategic Services, at
● [email protected]@mpmn.org● 612.370.9119612.370.9119
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Thank You!Thank You! We welcome your questions and We welcome your questions and
feedback!feedback!
Next webinar:Next webinar:● Wednesday, March 3, 2010Wednesday, March 3, 2010
