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Quality Control Inspecting Projects – Steve Nall, Indiana Community Action Association –

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DOE Q lit C t l I tDOE Quality Control Inspector

• Based on the “Job Task Analysis”…….. • A Quality Control Inspector is an evaluator who verifies the

work performed against the work plan specifications & work performed against the work plan, specifications & standards, performs building diagnostics, records/reports findings and concerns, and specifies corrective actions by conducting a methodological audit/inspection of the building, performing safety & diagnostic…..performing safety & diagnostic…..

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DOE Q lit C t l I tDOE Quality Control Inspector

• …..tests, and by observing the retrofit work in order to ensure the completion, appropriateness and quality of the work providing for the safety comfort and energy savings work providing for the safety, comfort, and energy savings of the building occupants

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V if W k P f d A i t th W k Pl Verify Work Performed Against the Work Plan, Specifications & Standards

• Understand the energy audit• Review the auditor’s diagnostics & observations• Review the auditor s diagnostics & observations

• Get a feel for the house• Review the work scope

• Does work scope incorporate the diagnostics?D th k id d t id ?• Does the work scope provide adequate guidance?

• Are there any unusual situations to address

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V if W k P f d A i t th W k Pl Verify Work Performed Against the Work Plan, Specifications & Standards

• Was the work performed as specified?• Were the specifications understood by the retrofit installers?• Were the specifications followed?• If variances exist, is there sufficient documentation to

support?pp• Do the specifications follow program standards?

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Ob i Th R t fit W k i PObserving The Retrofit Work in Progress

• Schedule a site visit(s) early (& often) on in the process to connect with crew leader and retrofit installers Di i d fl ibiliti ith th k • Discuss any issues and flexibilities with the work scope

• Observe any complexities• Discuss outcomes• Be a part of the solutionBe a part of the solution• Participate in the process

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Fi l I ti Vi l Ob tiFinal Inspection: Visual Observations

• Physically locate all materials installed, compare to billing, compare to original/modified plan

Evaluate effectiveness• Evaluate effectiveness• Evaluate aesthetics• Determine necessary changes

• Think about how this could have been made better• Communicate that thought to all parties involved

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Building DiagnosticsBuilding Diagnostics• Mechanical Systems Inspection

• Combustion Appliance Inspection Process• CAZ Depressurization Testing- WCD

• Health & Safety Analysis• Current & Potential Issues

• Shell Inspection• Pressure Boundary- pressure diagnostics• Pressure Boundary- pressure diagnostics• Thermal Boundary- infrared

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d C S ifi R d /R t Fi di Records/Reports Findings and Concerns, and S d pecifies Corrective Actions

• Inspect the retrofit work performed• Provide a detailed accounting of your observations

• Document the work deficiencies in pictures and writing • Specify what must be done for work to pass

• Determine the severity of issues and required responseDetermine the severity of issues and required response• Channel info to appropriate persons

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D i Th Li B t P & F ilDrawing The Line Between Pass & Fail

• There is a fine line between…….• PASS• FAIL

• Where do you draw the line???

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‘Ab Th Li ’‘Above The Line’

• PASS:• P1: ok work, some touching up is necessary, moves forward

in the process but barely above the linein the process, but barely above the line• P2: quality work overall, passes, want minor adjustments

that you can live with if they don’t get done• P3: high quality workmanship, quality problem solving

• PASS demonstrates your knowledge, skills and abilities………

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‘Below The Line’e o e e• FAIL:

• F1: work not ok, concerns, repetitive, normal* response initiated, barely below the line

• F2: low quality work overall findings repetitive quick* • F2: low quality work overall, findings, repetitive, quick* response initiated

• F3: nothing quality here, serious findings, H & S, immediate* response required

C f l d t ti t k l t f i t• Careful documentation……..take a lot of pictures• FAIL demonstrates your knowledge, skills and

abilities………

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S if C ti A tiSpecify Corrective Action

• Identify areas where improvements/corrections are needed• Use pictures of existing work and compare to pictures of

b t ti l best practice examples • Discuss why corrective action is necessary• Determine appropriate timeline for corrective action• Re-inspect and move forward in the processRe inspect and move forward in the process• If deficiencies continue………

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S if C ti A tiSpecify Corrective Action

• Recommend Probation• Identify training that will address issues of concern

R i l t f it t h i l i t f i t • Require a lot of on-site technical assistance from inspectors while job is in progress

• Only cost effective when contractor is putting in the effort to improve

For contractors it levels the playing field & helps them to • For contractors, it levels the playing field & helps them to know what to expect: fair, objective, consistent

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S if C ti A tiSpecify Corrective Action

• Recommend Suspension:• If probation is unsuccessful, then work stoppage may be

appropriateappropriate• When the additional technical assistance fails to increase

quality• Probation always follows a suspension

f * f• After 3* suspensions………removed from consideration!

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