Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!1 Assured...
-
Upload
cecily-williams -
Category
Documents
-
view
218 -
download
0
Transcript of Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!1 Assured...
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 1
Assured Delivery Productivity Improvement Programs
Measureable Improvements. Guaranteed.
Be with the Best!www.AdaptiveProcesses.comAn ISO 9001:2008 Certified
Company
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 2
How is your experience with your current project performances? Are your staff prepared to
manage clients with required skills, tools and competencies?
Are your Project Managers delivering projects on time with quality?
Are your Business Analysts able to gather requirements right first time?
Are your testers using right tools to test?If any of the answer(s) is “No”, we
can help you significantly in strengthening your staff
competencies.
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 3
Why develop your people competency? In a study of 3,000
companies, researchers at the University of Pennsylvania found that spending 5% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.
People are the most critical resource for knowledge driven organizations.
Better skills means better productivity and better client satisfaction – hence better business results.
People
Partners
Technology
Process
4 Pillars of business
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 4
Challenges in competency enhancement programs Difficulty in planning in-
house programs due to lack of training capacity
Difficulty in organizing trainings for smaller batches
Diverse competencies needed to fulfill staff training requirements
Logistics of planning and scheduling the program
Quality Consulting
Can’t we do it ourselves?• A structured coaching and
learning environment enhances learning process by a factor of 10
• Provides an opportunity to verify if the organization manages its activities in a consistent manner
• Opportunity to learn and share best practices that may be hidden inside the organization itself
• Adaptive industry best practices as we have helped 100+ clients to improve their delivery practices
© Adaptive Processes Consulting
Experience World Class Processes! 5
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 6
What is assured skill development program? Client pays 50% of the cost as
intervention is carried out and 50% after final assessment
An approach where Adaptive commits to improve client personnel skills in defined skill areas
Client and Adaptive jointly define skill areas and assessment method
Current skill development areas are Project management Business analysis Requirements management Test management Quality management Business process improvement Information security management Service management
All courses accompanied with elearnings and pre-class room study
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 7
Benefits of the program Guaranteed performance
improvement Structured career and skill
enhancement program for your employees
Accredited programs High quality courseware with
elearnings Access to Adaptive current and
future elearnings – 10+ elearnings No logistics to be organized Significant discounts on market
rate Trusted training partner with
100+ workshops already committed
Trainings by practitioners Courses conducted on weekends
to save billable days Adaptive is open to design newer
programs in case clients need the same continuously
Quality Consulting
Intermediate
Advanced
Expert
BusinessSuccess
8Be with the Best!(c) Adaptive Processes
Continuous skill enhancement– Multi Phased Approach
Intermediate Level• Thorough knowledge of processes• Knowledge of tools•Proficient in activity
Advanced Level•Perform activities independently• Sound knowledge of modeling techniques and tools•Manage clients• Advanced international certification
Expert Level•Mentor other staff•Proficient in modeling techniques and tools•Proficient in client management• Advanced international certification
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 9
Adaptive advantages• Industry practicing faculties
with minimum 15+ years experience
• More than 100 workshops conducted in Bangalore, Mumbai, Pune, Chennai, Bangkok
• Best in class course-ware• Case study based approach• Most courses augmented with
eLearning• Matured programs – multiple
programs delivered through open houses and corporate programs
• Courses can be customized to Client requirements
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 10
Continuous Skill Enhancement Progarm
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 11
What is Continuous Skill Development Program An approach where Adaptive
commits to deliver 24 trainings (6 programs repeated in each quarter)
Topics covered are Project Management Business Analysis and
Requirements Management Quality Management System –
Implementation and Auditing Information Security
Management System – Implementation and Auditing
Service Management System – Implementation and Auditing
All courses accompanied with elearnings and pre-class room study
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 12
Benefits of Continuous Skill Enhancement Program Absolute predictability to program
dates – Dates published in beginning of fiscal year
Structured career and skill enhancement program for your employees
Accredited programs High quality courseware with
elearnings Access to Adaptive current and
future elearnings – 10+ elearnings No logistics to be organized Significant discounts on market
rate Trusted training partner with
100+ workshops already committed
Trainings by practitioners Courses conducted on weekends
to save billable days Adaptive is open to design newer
programs in case clients need the same continuously
Quality Consulting
CSDP Programs
© Adaptive Processes Consulting
Be with the Best! 13
# Training Accreditation Elearning (in hours)
Classroom training
(# of days )
Program Value (INR)
1 Software Project Management Training
PMI USA 8 3 18000
2 Business Analysis (Requirements Management)
IIBA Canada
12 3 18000
3 QMS (ISO 9001) Auditor and Implementer
Adaptive 12 3 10000
4 QMS (ISO 9001) Auditor and Implementer
Adaptive 12 3 9000
5 ISMS (ISO 27001) Auditor and Implementer
Adaptive 12 3 12000
6 ITSM (ISO 20000 and ITIL) Auditor and Implementer
Adaptive 12 3 15000
Quality Consulting
Terms of Engagement• Adaptive shall publish an
annual calendar for the training• All trainings shall be
conducted at Adaptive premise• For any specific program,
one client can nominate at most 3 candidates
• Training credits need to be utilized 25% in each quarter
• If due to any foreseen event, a scheduled program can not be held, Adaptive shall provide additional 50 USD credit to the client
• Clients need to purchase the program coupons in the beginning of the financial year and can spend the same all throughout the year
• Program cancellation / rescheduling charges apply
© Adaptive Processes Consulting
Be with the Best! 14
Quality Consulting
Program Value
© Adaptive Processes Consulting
Be with the Best! 15
Coupon value purchased
(INR)
Redeemed value(INR)
100,000 130,000
200,000 270,000
300,000 420,000
400,000 580,000
500,000 800,000
600,000 10,00,00012,000,000 27,000,000
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 16
Adaptive eLearnings• Web-based eLearning• Has built in quizzes to
test understanding• Provided as
complementary product with Adaptive Process Accelerator
• Current eLearnings available for– Business analysis– CMMI– ISO 9001– ISO 27001– Agile and Scrum– QMS Internal Audit– Configuration
Management– BS 25999– ISO 20000
Quality Consulting
Sample Course Outline
© Adaptive Processes Consulting
Experience World Class Processes! 17
Agile Project Management
Comprehensive Course Outlines Available at
http://adaptiveprocesses.com/training-catalog.html
Quality Consulting
Sample eLearning Links
Business Analysis http://122.166.226.136/E-Learning/Demo/BA/BA.htm
l CMMI
http://122.166.226.136/E-Learning/Demo/CMMI/CMMI.html
ISO 9001 http://122.166.226.136/E-Learning/Demo/ISO9001/I
SO9001.html Agile
http://122.166.226.136/E-Learning/Demo/agile/index.html
ISO 20000 http://122.166.226.136/E-Learning/Demo/ISO20000/
ISO20000.html
© Adaptive Processes Consulting
Experience World Class Processes! 18
Quality Consulting
Sample Course Handout
© Adaptive Processes Consulting
Experience World Class Processes! 19
Sample Program Handout
Quality Consulting
iEnableThe Talking Delivery Management System
Quality Consulting
Challenges
People recruited seem to
have lesser experience day by day
How can we continually improve our
delivery capability?
How do we get a system that automatically adopts best practices?
How do our Project
Managers follow our PM
practices quickly?
How do we train all our
employees on our
processes?
21Adaptive Processes © Be with the Best!
Quality Consulting
Reasons behind challenges• Typically QMSs are
developed as text documents running into hundreds of pages
• In most organizations, most processes are not effective with as most users do not understand the QMS
• Most QMSs are large volume of text which is not very interesting for users
• Considerable effort required to train employees on the policies, processes, templates
• Adherence to QMS remains extremely low
22Adaptive Processes © Be with the Best!
Quality Consulting
iEnable : Adaptive Talking DMS• Adaptive introduced World’s
First Audio and Video Based Delivery Management System (DMS), iEnable, to over come the short-comings of the traditional QMSs
• iEnable explains critical templates through audio and video demonstrations
• Flash based interface• Integrated system for Agile,
CMMI, ISO 9001, ISO 27001, BABoK
• 8 elearnings• 20+ project management and
engineering templates in audio and video format – More in pipeline
• Integrated certification module for verifying employee learning effectiveness
Requirements CatalogTemplate
23Adaptive Processes © Be with the Best!
Use Case Template
Quality Consulting
iEnable Contents• 50+ software engineering
and project management templates in video format
• Engineering Life Cycles– Agile, Linear development,
Application management, Iterative, Package Implementation, Porting, Testing
• Project Management Processes– Project Planning, Monitoring
and Control, Contract Review Process
– Estimation– CM Processes
• 100 + Templates, 100 + Guidelines and Checklists gathered 24Adaptive Processes © Be with the Best!
Quality Consulting
Business benefits• Significant help in
employee skill upgrade• Reduced effort spent on
process training• Better quality• Better productivity• Reduced induction effort
for lateral hires• Better compliance
25Adaptive Processes © Be with the Best!
Quality Consulting
Adaptive Training Capabilities
© Adaptive Processes Consulting
Experience World Class Processes! 26
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 27
Adaptive Processes overview Mission: “To help organizations improve
governance, risk and compliance management in cost-effective and timely manner”
ISO 9001:2008 Certified from DNV Member of NASSCOM Endorsed Education Provider for
International Institute of Business Analysis (IIBA), Canada
More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia
Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives
Served 100+ clients so far 100% key client repeat rate GRCPerfect - Enterprise Governance, Risk
and Compliance management system for rapid and cost effective process implementation
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 28
Adaptive Training Services• More than 100 training with close to 2000
person-days of trainings conducted• Entire spectrum of trainings in project,
business analysis, risk and process management
• Extremely good feedback ratings
Quality Consulting
© Adaptive Processes Consulting
Be with the Best! 29
Adaptive eLearning for CMMI/ ISO 9001 / ISO 27001 / Agile• Web-based eLearning• Has built in quizzes to
test understanding• Provided as
complementary product with Adaptive Process Accelerator
• Current eLearnings available for– Business analysis– CMMI– ISO 9001– ISO 27001– Agile and Scrum– QMS Internal Audit– Configuration
Management
Quality Consulting
Open workshop participants
© Adaptive Processes Consulting
Experience World Class Processes! 30
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes!
31
Our esteemed clients….
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes!
32
Our esteemed clients….
ANTSCORP
Quality Consulting
Earlier Feedbacks• I would definitely recommend this training to others in
Accenture!! – Sukirti Sen, Accenture• Thanks for conducted wonderful session and shared
your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects - Chandra Sekhar Challa (Value Labs)
• Thanks for the class it was very interesting and informative. – Sheeja Abraham, AzkoNobel
• I am impressed and Appreciate work and efforts put by you , LN and team in making all participants take home the best with them. Would definitely recommend this program to any of my colleagues , Friends - Ashwin Baliga, BA, at Xora Inc
• More feedbacks available at– http:// tinyurl.com/Linkedin-BA-feedback – http:// tinyurl.com/BA-feedback – http://www.adaptiveprocesses.com/Training-
Feedback.html© Adaptive Processes Consulting
Be with the Best! 33
Quality Consulting
SW engineering and others
• Certified Business Analyst• Configuration Management• Good Programming Practices• Introduction to Software
Quality• Requirements Management• Software Engineering
Principles• Introduction to Software QA• Software Reviews• Software Testing Principles• Software Metrics• Statistical Process Control• Quality and Security
Introductions© Adaptive Processes Consulting
Be with the Best! 34
Quality Consulting
Project Management• Essential Program
Management• Stakeholder Management• Certified Scrum Practitioner• Introduction to Agile and
Scrum• Introduction to MS-Project• Project Management Basics• Advanced Project
Management• Risk Management• Program Management Office• Certified Software Team
Lead• Statistics for Project
Managers• Software Estimation
© Adaptive Processes Consulting
Be with the Best! 35
Quality Consulting
Standards• CMMI for Services• Introduction to CMMI for
Development• CMM Implementation Workshop• Introduction to ISO 14001 (EMS)• Introduction to ISO 18001 (OHS)• Certified ISO 27001 Auditor and
Implementer• Introduction to ISO 27001:2005• Certified ISO 9001 Internal Auditor • Introduction to ISO 9001:2008• Certified ISO 9001 Auditor and
Implementer• Six Sigma Green Belt• Business Continuity Management• Integrated Management Systems• Continual Improvement Techniques
© Adaptive Processes Consulting
Be with the Best! 36
Quality Consulting
Trainer Profiles
© Adaptive Processes Consulting
Experience World Class Processes! 37
Quality Consulting
LN Mishra• Principal Consultant and Trainer• 18+ years of IT and Consulting experience
with various companies such as IBM, Infosys, PWC, iGate etc.
• 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001
• Certified Business Analysis Professional from IIBA, Canada
• Certified Project Management Professional from PMI, USA
• Certified Scrum Master from Good Agile, USA
• Certified Quality Analyst (World Topper-Year 2000)
• Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor
• PGDM from IIM Ahmadabad and BE in Electronics and Communication
© Adaptive Processes Consulting
Experience World Class Processes! 38
Quality Consulting
Wing Commander Bijay Jyotishi
• Principal Consultant and Trainer
• Six Sigma Master Black Belt• 25+ years of IT and Consulting
experience with Wipro and Indian Air Force.
• Consulted clients in US• Multiple public and in-house
workshops conducted in the areas of business analysis, process improvement and Six Sigma
• M Tech from IIT Delhi and B Tech from Birla Institute of Technology
© Adaptive Processes Consulting
Experience World Class Processes! 39
Quality Consulting
Manjula Dharmalingam• Principal Consultant and Trainer• 18+ years of IT and Consulting
experience with various companies such as IBM, Airtel etc.
• 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building
• Certified Project Management Professional from PMI, USA
• Certified ITIL Manager
© Adaptive Processes Consulting
Experience World Class Processes! 40
Quality Consulting
Anand K Anand• Six Sigma Master Black Belt• 15+ years of IT and Consulting
experience with various companies such as Deutsche Bank and IBM, Infosys and LG Electronics.
• Multiple public and in-house workshops conducted in the areas of process improvement and Six Sigma
• PGDBA from Symbiosis and BE
© Adaptive Processes Consulting
Experience World Class Processes! 41
Quality Consulting
Debashish Naik• Lead Consultant and Trainer• 20+ years of IT and Consulting
experience with various companies such as IBM, Perot Systems, HCL and PWC.
• Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma
• Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor
• PGDM from MDI Gurgaon and BE in Electronics and Telecommunication
© Adaptive Processes Consulting
Experience World Class Processes! 42
Quality Consulting
Rebecca Randad• Senior Consultant• 13+ years of industry experience
in software development and software quality assurance
• Worked as Project Manager with Wipro Technologies
• Bachelor in Engineering from BMS College of Engineering, Bangalore
© Adaptive Processes Consulting
Experience World Class Processes! 43
Quality Consulting
Venkateswara Bhat• Consultant and Trainer - Adaptive
Processes• 15+ years of industry experience with 5+
years in networking domain• Multiple in house and public workshops
conducted in the area of Information Security (ISO 27001)
• Certified ISO 27001 Lead Auditor• Certified Information Systems Security
Professional – CISSP• Cisco Certified Network Associate - CCNA• Consulting experience with various
companies such as Verse, VLS, PTG, AJG• Hands on experience in implementing
ISO 9001 and ISO 27001. • B.Sc Maths from Madurai Kamaraj
University© Adaptive Processes Consulting
Experience World Class Processes! 44
Quality Consulting
© Adaptive Processes Consulting
Experience World Class Processes! 45
Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Contact [email protected]
Cell: +91.9343.79.4800#51, 3rd Cross, Church StreetKoramangala 6th Block Annex
Bangalore – 560095www.AdaptiveProcesses.com