Quality Consulting © Adaptive Processes ConsultingExperience World Class Processes!1 Adaptive...

Quality Consulting

© Adaptive Processes Consulting

Experience World Class Processes! 1

Adaptive Processes ConsultingTraining Services Profile

Be with the Best!www.AdaptiveProcesses.comAn ISO 9001:2008 Certified

Company

http://www.adaptiveprocesses.com/

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Adaptive Processes overview Mission: “To help organizations improve

governance, risk and compliance management in cost-effective and timely manner”

ISO 9001:2008 Certified from DNV Member of NASSCOM Endorsed Education Provider for

International Institute of Business Analysis (IIBA), Canada

More than 100 trainings and workshops conducted in Bangalore, Pune, Bangkok, New Delhi and Chennia

Completed 10 ISO 9001, 2 CMMI, 5 ISO 27001, 10+ ISMS initiatives

Served 100+ clients so far 100% key client repeat rate GRCPerfect - Enterprise Governance, Risk

and Compliance management system for rapid and cost effective process implementation

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How is your experience with your current project performances? Are your Project Managers

delivering projects on time with quality?

Are your Business Analysts able to gather requirements right first time?

Are your staff prepared to manage clients with required skills, tools and competencies?

Are there struggle between Clients, BAs and technical teams?If any of the answer(s) is No, you

can benefit significantly from Adaptive in strengthening your

staff competencies.

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Be with the Best! 4

Why develop your people competency? In a study of 3,000

companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.

People are the most critical resource for knowledge driven organizations.

Better skills means better productivity and better client satisfaction – hence better business results.

People

Partners

Technology

Process

4 Pillars of business

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5Be with the Best!

Quotable quotes…..• Learning is not

compulsory….neither is survival - Edward Deming

• Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done.

(c) Adaptive Processes

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6Be with the Best!

Business Scenario

Competitive than ever before

Innovations at break neck speed

Demand for high Quality personnel increasing day by day

Shorter time to market

Success lies in being an “And” company rather than “Or” company

(c) Adaptive Processes

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Can’t we learn on our own?

• A structured learning environment enhances learning process by a factor of 10

• Reduces effort of learning by at least 5 times• Participants learn from faculty as well as from

each other• Faculty has 12+ years experience in business

analysis in multi-country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc.

• Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not

• Opportunity to learn and share best practices that may be hidden inside the organization itself

• Many techniques developed which are from practical experience © Adaptive Processes

ConsultingExperience World Class Processes! 7

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Adaptive advantages• Industry practicing faculties

with minimum 15+ years experience

• More than 100 workshops conducted in Bangalore, Mumbai, Pune, Chennai, Bangkok

• Best in class course-ware• Case study based approach• Most courses augmented with

eLearning• Matured programs – multiple

programs delivered through open houses and corporate programs

• Courses can be customized to Client requirements

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Be with the Best! 9

Initiation

• Planning• Compete

ncy definition

• Curriculum development

• Pilot run

Intermediate

• Program delivery

• Review and improvement

Advanced



Expert



Adaptive skill development approach

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Initiation and Planning



Competency

definition

Curriculum

development

Pilot Program delivery

Assessment and

feedback

Improve program

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Intermediate

Advanced

Expert

BusinessSuccess

11Be with the Best!(c) Adaptive Processes

Continuous skill enhancement– Multi Phased Approach

Intermediate Level• Thorough knowledge of processes• Knowledge of tools•Proficient in activity

Advanced Level•Perform activities independently• Sound knowledge of modeling techniques and tools•Manage clients• Advanced international certification

Expert Level•Mentor other staff•Proficient in modeling techniques and tools•Proficient in client management• Advanced international certification

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Plan


Be with the Best! 12

Activity Week Responsibility Estimated Effort (In Person Days)

Start End Primary Secondary Adaptive Client

Plan for the initiative 1 8 Adaptive ClientIdentify competencies 1 1 Client Adaptive 1 2Develop curriculum 2 3 Adaptive Client 5 1Review curriculum 3 3 Client Adaptive 1 1Update curriculum 3 3 Adaptive Client 2 0Deliver pilot program(s) 4 4 Adaptive Client 3 3Review pilot program 5 5 Client Adaptive 1 1Update curriculum 6 6 Adaptive Client 2 0Expert 7 52 Client AdaptiveCoach teams once a month 7 52 Adaptive Client 1 day per month per

batchOff-line support 7 52 Adaptive Client 1 day per month per

batchRefresher sessions 7 52 Adaptive Client 2 days per quarter

Review of progress 7 52 Client Adaptive 1 day per quarter 1 day per quarter

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Plan


Be with the Best! 13

Activity Week Responsibility Estimated Effort (In Person Days)

Start End Primary Secondary Adaptive Client

Advanced 53 130 Client AdaptiveCoach people once a month

53 130 Adaptive Client 1 day per month per batch

Off-line support 53 130 Adaptive Client 1 day per month per batch

Refresher sessions 53 130 Adaptive Client 2 days per quarter

Review of progress 53 130 Client Adaptive 1 day per quarter 1 day per quarter

Advanced 131 260 Client AdaptiveCoach people once a month

131 260 Adaptive Client 1 day per month per batch

Off-line support 131 260 Adaptive Client 1 day per month per batch

Refresher sessions 131 260 Adaptive Client 2 days per quarter

Review of progress 131 260 Client Adaptive 1 day per quarter

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Adaptive eLearnings• Web-based eLearning• Has built in quizzes to

test understanding• Provided as

complementary product with Adaptive Process Accelerator

• Current eLearnings available for– Business analysis– CMMI– ISO 9001– ISO 27001– Agile and Scrum– QMS Internal Audit– Configuration

Management– BS 25999– ISO 20000

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SW engineering and others

• Certified Business Analyst• Configuration Management• Good Programming Practices• Introduction to Software

Quality• Requirements Management• Software Engineering

Principles• Introduction to Software QA• Software Reviews• Software Testing Principles• Software Metrics• Statistical Process Control• Quality and Security

Introductions© Adaptive Processes Consulting


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Project Management

• Essential Program

Management• Stakeholder Management• Certified Scrum

Practitioner• Introduction to Agile and

Scrum• Introduction to MS-

Project• Project Management

Basics• Advanced Project

Management• Risk Management• Program Management

Office• Certified Software Team

Lead• Statistics for Project

Managers• Software Estimation



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Standards and Compliance• Introduction to CMMI for

Development• CMM Implementation Workshop• CMMI for Services• Certified ISO 27001 Auditor and

Implementer• Introduction to ISO 27001:2005• Certified ISO 9001 Internal Auditor • Introduction to ISO 9001:2008• Certified ISO 9001 Auditor and

Implementer• Six Sigma Green Belt• Business Continuity Management• Integrated Management Systems• Continual Improvement Techniques• Introduction to ISO 14001 (EMS)• Introduction to ISO 18001 (OHS)© Adaptive Processes Consulting


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Participant testimonials• I would definitely recommend this training to others in

Accenture!! – Sukirti Sen, Business Analyst, Accenture

• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative.

– S Balamurugan, Senior Solution Architect, Unisys• Thanks for conducted wonderful session and shared

your excellent knowledge with us. I felt this session was knowledge enhancement for me. Hope it will increase my confidence and perform my roles well in my projects.

– Chandra Sekhar Challa (Value Labs)• Thanks for the class it was very interesting and

informative.– Sheeja Abraham, Azkonobel

• Excellent workshop and a faculty with deep knowledge.– Manoj Nair, Process Manager - Ma Foi

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Open workshop participants



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Experience World Class Processes!

20

Our esteemed clients….

http://www.metlife.com/Applications/Corporate/WPS/CDA/PageGenerator

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Experience World Class Processes!

21

Our esteemed clients….

ANTSCORP

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Sample Course Outline



Agile Project Management

Comprehensive Course Outlines Available at

http://adaptiveprocesses.com/training-catalog.html



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Sample eLearning Links

Business Analysis http://122.166.226.136/E-Learning/Demo/BA/BA.htm

l CMMI

http://122.166.226.136/E-Learning/Demo/CMMI/CMMI.html

ISO 9001 http://122.166.226.136/E-Learning/Demo/ISO9001/I

SO9001.html Agile

http://122.166.226.136/E-Learning/Demo/agile/index.html

ISO 20000 http://122.166.226.136/E-Learning/Demo/ISO20000/

ISO20000.html



http://122.166.226.136/E-Learning/Demo/BA/BA.html




http://122.166.226.136/E-Learning/Demo/ISO9001/ISO9001.html








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Sample Course Handout



Sample Program Handout

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Trainer Profiles



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LN Mishra• Principal Consultant and Trainer• 18+ years of IT and Consulting experience

with various companies such as IBM, Infosys, PWC, iGate etc.

• 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001

• Certified Business Analysis Professional from IIBA, Canada

• Certified Project Management Professional from PMI, USA

• Certified Scrum Master from Good Agile, USA

• Certified Quality Analyst (World Topper-Year 2000)

• Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor

• PGDM from IIM Ahmadabad and BE in Electronics and Communication



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Wing Commander Bijay Jyotishi

• Principal Consultant and Trainer

• Six Sigma Master Black Belt• 25+ years of IT and Consulting

experience with Wipro and Indian Air Force.

• Consulted clients in US• Multiple public and in-house

workshops conducted in the areas of business analysis, process improvement and Six Sigma

• M Tech from IIT Delhi and B Tech from Birla Institute of Technology



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Manjula Dharmalingam (Mumbai)

• Principal Consultant and Trainer• 18+ years of IT and Consulting

experience with various companies such as IBM, Airtel etc.

• 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building

• Certified Project Management Professional from PMI, USA

• Certified ITIL Manager



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Debashish Naik• Lead Consultant and Trainer• 20+ years of IT and Consulting

experience with various companies such as IBM, Perot Systems, HCL and PWC.

• Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma

• Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor

• PGDM from MDI Gurgaon and BE in Electronics and Telecommunication



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Gaurav A, CBAP (Pune / Mumbai)

• Senior Trainer• 9+ years of industry experience in

software development and project management, business analysis

• Worked as Project Manager with IBM Corporation, Royal Bank of Scotland, Infosys Technologies

• Certified Risk Manager• Certified Financial Analyst• Bachelor in Technology

(Computer Science) from Punjab Technical University



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Abhisek B, CBAP (Pune / Mumbai)

• Trainer• 7+ years of industry experience in

software development and business analysis

• Worked as business analyst with Cap Gemini, Sigma Software and IndoGlobal

• Post Graduate Diploma in Marketing Management, Marketing

• Bachelor in Engineering in Information Technology, University of Pune



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Rebecca Randad• Senior Consultant• 13+ years of industry experience

in software development and software quality assurance

• Worked as Project Manager with Wipro Technologies

• Bachelor in Engineering from BMS College of Engineering, Bangalore



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Venkateswara Bhat• Consultant and Trainer - Adaptive

Processes• 15+ years of industry experience with 5+

years in networking domain• Multiple in house and public workshops

conducted in the area of Information Security (ISO 27001)

• Certified ISO 27001 Lead Auditor• Certified Information Systems Security

Professional – CISSP• Cisco Certified Network Associate - CCNA• Consulting experience with various

companies such as Verse, VLS, PTG, AJG• Hands on experience in implementing

ISO 9001 and ISO 27001. • B.Sc Maths from Madurai Kamaraj

University© Adaptive Processes Consulting


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Thank you for providing us an opportunity to present ourselves to you.

Hoping for a long mutually rewarding relationship.

Contact [email protected]

Cell: +91.9343.79.4800#51, 3rd Cross, Church StreetKoramangala 6th Block Annex

Bangalore – 560095www.AdaptiveProcesses.com

mailto:[email protected]

http://www.adaptiveprocesses.com/

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