QUALITIES OF A GOOD

LEADER

Leader Qualities #1;[CHARACTER]

CHARACTER:• The quality of a person’s behavior, as revealed in his

habits of thoughts and expressions, his attitudes and interests, his action and his personal philosophy in life.

Be a piece of the rock. There would always be two paths to choose from: character and compromise. “ Every time a person chooses character, he becomes stronger, even if that choice brings negative consequences.”

What people must know about character?

• Character is more than talk;• Talent is a gift, but character is a choice;• Character brings lasting success with people;• Leaders cannot rise above the limitations of

their character;

Character can be improved by doing the following:

Search for the cracks. Reflect on the major decisions that you had done in your life as far as you can remember in terms of letting people down or giving compromises.Look for patterns. From the reflections that you have done, are there particular instances that kept emerging? These patterns will help you diagnose issues of character.Face the music. It is when you apologize and accept your mistakes that character repairs begin.Rebuild. You have been brave enough to face your past actions but more courage is needed to face the future. Let your past actions serve as your guide so as not to commit the same mistakes in the future.

Leader Qualities #2; [CHARISMA]

The first impression can seal the dealCHARISMA:• Special spiritual gift bestowed temporarily by the

holy spirit on a group or an individual for the general good of the church • An extraordinary power in a person, group, cause,

etc. which takes hold of popular imagination, wins popular support.

To make yourself the kind of person who attracts others, you need to

personify these pointers;

• Love Life;• Put a “10” on every person’s head;• Give people hope;• Share yourself;

:Character can be improved by doing the following:

Change your focus. Always check if your focus during conversation is towards yourself. Learn how to balance. Recognize the person’s who made contributions on the success of a project.Play the first impression game. When you meet a person for the first time, focus on him. Remember his name and interests, and give positive comments. Try your best to give a very good impression.Share yourself. Share your resources to others. Resources come in different ways. Share what you have: talents, skills and valuable services aside from material things. These are highly appreciated.

Leader Qualities #3; [COMMITMENT]

It separates “doers” from “dreamers”.COMMITMENT:• Something which engages one to do something, a

continuing obligation especially financial• The act of committing, the state of intellectual and

emotional adherence to some political, social, religious theory or action especially the conscious linking of works of literature and art with such theory of action.

True nature of commitment:

•Commitment starts in the heart;•Commitment is tested by actions;•Commitment opens the door to achievement;

Commitment can be improved by doing the following:

Measure it. Commitments can be measured through the following: how much time you devote at work, family, in service, in health and recreation activities, and how much you spend on living expenses, entertainment, personal development, and giving. Compare how much you devote and spend on these things. Is it justifiable?Know what’s worth dying for. Answer the question. Write what’s in your thoughts. Match if your actions are parallel with your ideas.

Leader Qualities #4; [COMMUNICATION]

Without it you travel alone.COMMUNICATION:

• The act of communicating• Something that communicated• A means of sending a message, orders, etc.

You can be more effective as a communicator if you follow four

basic truths:• Simplify your message;• See the person;• Show the truth;• Seek a response;

Character can be improved by doing the following:

Be clear as a bell. Whether in oral or written communication, being brief and concise and direct simplifies and clarifies thoughts. Simplicity and clarity must be noted to achieve good communication.Refocus your attention. Different instances require different topics. Don’t make yourself arrogant. Know the needs and desires of your listenerLive your message. Make sure that had been understood. Ask questions for clarity. Accept comments without defensiveness.

Leader qualities #5;[COMPETENCE]

If you build it, they will come.COMPETENCE:• The state of being competentTo cultivate competence, do the following:• Show up everyday;• Keep improving;• Follow through with excellence;• Accomplish more than expected;• Inspire others

Character can be improved by doing the following:

Get you head in the game. Devote yourself to the job. Be firm to give a proper amount of attention.Redefine the standard. When your performance is not consistently at high levels, evaluate yourself. Define your standards. Make adjustments to fit standards of your job description.Find three ways to improve. There’s always room for improvement. Assess yourself and make necessary changes.

• Generosity• Initiative• Listening• Passion• Positive attitude• Relationships• Responsibility• Self-discipline• Servanthood• Teachability• Vision

Differences Between Management and Leadership

Management• Is the process of controlling and

optimizing what exist.• Is for stability.• Is transactional.• Managers follow rules, assure

compliance with them, and correct conditions that deviate from standards

• Managers contain.• Managers handle the how of work.

Leadership• Is the process of changing what

exists to what is needed.• Is for change.• Is transformational.• Leaders break rules, make new

ones; encourage creativity, and destroy restraints and inhibitions that keep behavior within outmoded standards

• Leaders release.• Leaders handle the what, the why,

and the who.

10 STEPS TO QUALITY IMPROVEMENT

1. Build awareness of the need and opportunity for improvement.

2. Set goals for improvement3. Organize to reach the goals (Quality Council,

Teams, etc.)4. Provide training5. Carry out projects to solve problems6. Report progress7. Give recognition8. Communicate results9. Keep score10. Maintain momentum