QAP Recruitment Process Information - Amazon...

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AMBULANCE VICTORIA

QUALIFIED AMBULANCE PARAMEDIC

RECRUITMENT & SELECTION PROCESS INFORMATION

1 RECRUITMENT PROCESS

2 SUPPORTING DOCUMENTATION INFORMATION

3 FREQUENTLY ASKED QUESTIONS

4 PHYSICAL CAPACITY REQUIREMENTS

5 AMBULANCE VICTORIA MAP (METRO AND RURAL)

AV’s Qualified Ambulance Paramedic roles

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Thank you for your interest in Ambulance Victoria. With over 150 years of proud history, AV works to improve the health of our community by delivering innovative, high-quality ambulance services. We provide pre-hospital care for patients experiencing medical emergencies, and medical transport by both road and air to enable both emergency and non-emergency patients access to appropriate health care. AV operates across Victoria, with major administrative centres in Melbourne and Ballarat. We have almost 5,000 dedicated employees and volunteers, with over 250 ambulance branches located across the state, and air ambulance access anywhere within Victoria. The Recruitment Process AV’s Qualified Paramedic Recruitment is about getting the best person for the job, and matching them to their preferred location where available. Our merit-based decisions are based on competitive assessments of our applicants’ skills, experience and behavioural capabilities, against the inherent requirements of the role. Applications for qualified paramedic roles are open periodically throughout the year. At the time of advertising vacancies, AV will detail available locations and start dates, in addition to assessment timelines. What is AV looking for in a Qualified Ambulance Par amedic? Our Qualified Advanced Life Support Paramedics have a strong clinical focus and the ability to supervise and coach our Graduate Paramedics through their program. We encourage clinical development and growth through the support and training of our staff. As a Qualified ALS Paramedic, AV expect our employees to demonstrate the following;

� Focus on Safety � Effectively manages own work � Identifies issues and solves

effectively � Patient and Customer Focused � Collaboration � Clear Communication

� Continuous Learning � Adaptability � Professionalism � Self-Awareness � Optimism and Resilience

Our Recruitment & Selection Process

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Behavioural Interview

Clinical Interview

Uniform Fitting

Available position is offered based on

preferences

Letter of Offer

Successful Applicants commence at an AV

Induction

Application Recieved

AV to review qualifications and

experience

Medical and Physical Assessment

Reference and Conduct checks


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Are you ready

to apply?

Do you have: � The right to work in Australia? � Current drivers’ licence (at least 1 year on your P2 licence.) � Qualified ALS Paramedic (or equivalent) within a service recognised

by the Council of Ambulance Authorities? Have you considered moving anywhere in Victoria for the job?

• Do you need to stay in your home area? • Would you like the challenge of experiencing somewhere new?

Step One

Application

Online

Your application and supporting documents are the first element assessed in our Qualified Ambulance Paramedic recruitment process. Applications are accepted online through our Ambulance Victoria website http://ambulance.vic.gov.au/careers/ Please note, once you have registered your details, you will receive an email requesting that you submit scanned certified copies of the following documents before your application is assessed;

� Certified copy of evidence of your right to work in Australia

� Certified copy or an original Driving History Check - VicRoads (&/or relevant state authority) driving history report

� Original or certified copy of a National Police Records Check that is no more than six months old

� Original or certified copy of academic transcripts

� Certified copy of proof of current scope of practice

� Certified copy of your driver’s licence (front and back)

Please see the “Supporting Documents” section for more information. Professional Referees We require at least two professional referees who can comment on your recent work performance from a supervisory perspective. This assessment is to verify the information gathered throughout the selection process. You will also be asked to provide one referee within your Human Resources Department to provide information on your Conduct and Service. This must be someone that has access to your performance and conduct records. A referee must not be related to you by birth, marriage or de facto relationship. AV’s preferred method of contact for referees is vi a email.

Step Two

Clinical Skills

Exam

Applicants will be invited to a clinical exam – details of process Applicants are not expected to provide detailed knowledge of the AV Clinical Practice Guidelines, although knowledge of our Clinical Practice Guidelines may assist. Instead, knowledge of pathophysiology / aetiology, treatment goals, priorities & methods and knowledge of pharmacology of common ambulance drugs will be assessed. AV have high expectations when it comes


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to clinical knowledge and expertise and as such, the Clinical Skills Interview will require preparation. Applicants must reach the minimum criteria for this assessment in order to progress in the Recruitment and Selection Process.

Step Three

Preparing for

your Interview

Preparation is essential to maximise your chance of success. The more prepared you are, the easier it will be to cope with your nerves and the easier it will be for you to be able to fully answer our questions. Before the Interview:

• Know what you’re getting yourself in for. Research AV, what the job will require of you, and what you hope to gain as an AV paramedic.

• Anticipate what questions will be asked • Prepare and practice answers to typical questions, using the ‘STAR’

method. • Have an agenda: know what you want us to learn about you • Know your knowledge, skills, abilities and accomplishments, and how

they relate to the GAP role • Prepare questions you’d like to ask of us • Dress for success • Take appropriate documents - in order to feel confident and well

prepared, you may wish to bring documents to your interview: o spare copies of your resume and application o your planned answers to predicted questions, and points you’d

like us to know o Reports from your clinical placements o A portfolio showing samples of your work and achievements

During the Interview:

• Arrive early, or call to let us know you’re delayed. • Relax • Answer questions using the STAR method • Ask intelligent questions about AV and the role you’re applying for • Be honest, be believable and be yourself • Make eye contact • Be positive • Sell yourself, but don’t exaggerate.

Step Four

Panel Interview

A representative from both Operations and People and Culture will be on your interview panel. In the panel interview, you’ll be asked questions about yourself, your experience and how you have responded in the past to certain situations. There will also be a scenario based question that we will ask you to respond to. Your responses to the interview questions enable the panel to better understand your knowledge, skills, qualifications, abilities and personal attributes. The panel are looking for a match between your personal attributes, the selection criteria and the requirements of the position.


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Interviews will generally be held in Melbourne. Applicants are encouraged to research a “behavioural” interview and understand that you will be asked questions based on the Qualified Ambulance Paramedic Position Description. Applicants must reach the minimum criteria for this assessment in order to progress in the Recruitment and Selection Process.

Step Five

Placement and

Offer of

employment

Once you’ve completed all assessments, you will be ranked in order of merit, awaiting an offer of employment from AV. The ranking will continue to change as applicants complete their assessments throughout the year. Please note that successful completion of the Qualified Ambulan ce Paramedic recruitment process does not guarantee an offer of employment. When a role becomes available, the highest ranked applicant whose preferences match will be contacted about available locations and start dates. If AV’s offer of employment does not suit, you can decline the role, and it will be offered to the next ranked applicant. This will not affect your ranking in the Order of Merit process, but we cannot guarantee that you will receive another offer, or one that better suits your preferences. If you have successfully passed all assessments, but do not reach a suitable ranking to be allocated a role within 12 months, you will be required to re-apply and re-complete the process.

Step Six

Medical and

Physical

assessment

Any offer of employment will be subject to successful completion of our final medical and physical fitness assessment. Applicants must provide evidence of their prior immunisations and immunity to the following conditions before they can complete the medical and physical fitness assessment.

• Varicella (chicken pox of shingles) • Pertussis • Measles • Mumps • Rubella • Hepatitis B

The vaccination record form contains more information about the vaccination records / evidence you must provide. Applicants will be required to cover the cost of any screening/vaccination required. Failure to provide proof of the above vaccinations, will impact your ability to commence.


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The pre-employment medical and physical assessment aims to evaluate whether an individual can meet the physical demands of the roles and aims to ensure patient and employee safety is maintained. The results of any previous assessments will not be carried over to this stage. Candidates with a pre-existing medical condition are encouraged to bring any supporting medical information. Should a pre-employment medical or physical assessment reveal the necessity for further diagnostic testing then this will be discussed with you. (Note: further testing will be paid for by the applicant) This assessment can only be conducted through AV’s, medical service provider at the applicant’s expense (currently $324.10 for the medical and AV will cover the physical). You cannot complete this assessment in another state or with any other agency. Further details about the physical fitness test are provided in the “Physical Capacity Assessment” section. If you have any questions about the current tests, or your medical conditions, we encourage you to contact our provider, on (03) 9500 9968 (follow prompts). For questions relating to the Physical Capacity Testing, please contact AV Recruitment on 9840 3653. Results from the Medical and Physical assessment are final. If your overall medical and physical assessment does not meet the minimum requirement, your application is considered closed. If only your physical assessment score does not meet the minimum requirement, you will be able to re-test between three to six months after your initial assessment, at your own expense. If you do not pass this repeat assessment you may reapply with AV after a minimum period of 12 months. Please note: If you do not provide your completed vaccination record at the time of the medical/physical, you will not be deemed fit until this is provided.

Supporting Documents

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With your application form, AV requires some supporting documentation. Please read the following information carefully to ensure you provide the correct supporting documents. Evidence of Right to Work in Australia (Certified C opy) To ensure you have the right to work in Australia, please provide a certified copy of at least one of the following documents:

� Australian Birth Certificate � Australian Citizenship Certificate � Australian or New Zealand passport � Foreign Passport with evidence of Australian Residency &/or work visa rights

Certified Copy of your Driver’s Licence Please provide a certified copy of the front and back of your current Victorian Driver’s Licence. If you’ve copied them on two sheets, ensure both the front and back are certified. Applicants must hold a Victorian Driver’s Licence to commence employment with Ambulance Victoria. Applicants who do not have a full Victorian Driver’s Licence or a Probationary Licence where the holder has held a P2 licence for at least 1 year will not be eligible to commence employment. If you do not meet this criteria, you are still welcome to apply, however your application may be processed at a later stage. Your Academic Transcript (Certified Copy) Please note that we can’t accept unofficial transcripts. You must submit an official Academic Transcript, available by contacting the administration department of your university or education provider. A Statement of Results obtained online cannot be accepted as the source cannot be verified. Please submit the most recent transcript you have, we must have this on file to ensure that you are eligible to apply. Scope of Practice (Certified Copy) You will be required to provide an official letter or proof of Scope of Practice from your current or most recent employer that details the date you qualified in your current role. This may include a letter of completion of a Graduate Employment Program or a Certificate of Service. National Police Records Check (Certified Copy) Applicants must provide a valid National Police Certificate from your state Police Service that is no more than 6 months old from date of receipt by Ambulance Victoria. If you’ve spent longer than 12 months overseas, we also need a relevant police check from that country. For New Zealand applicants, please go to http://www.justice.govt.nz/ (see “get a copy of your criminal record”) to download the NZ police check form. Please note that Police Checks can sometimes take a number of weeks to complete (and even longer for international checks), so please apply for your police check as soon as possible to ensure your application isn’t delayed. The results of any police record check are always treated in the strictest of confidence.

Supporting Documents

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Driving History Report (Certified copy or Original) Applicants must also provide 5 year Verification of Driving History report from your relevant Road Traffic Authority. The report should include a statement of demerit points and convictions against the licence and is at the applicant’s expense. This document must not be more than 6 months old from date of receipt by Ambulance Victoria. If you have resided in more than one state or country over the last 5 years, you will need to provide reports from those states or countries to cover that period as well. Contact details of where to source your Driving His tory Report in each state: Victoria www.vicroads.vic.gov.au/Home/onlineservices/ or call: 13 11 71 Follow the link to “Order your Online Driving History Report” New South Wales www.rta.nsw.gov.au/myrta Click on “Request a Driving Record” and follow the instructions. Northern Territory www.mvr.nt.gov.au or call 1300 654 628

You’ll need to complete an Application for Disclosure of Information form (M6) for your Driving History

Queensland www.transport.qld.gov.au

Complete a Release of Information Application form (F2121) for your Driving History

South Australia www.transport.sa.gov.au or call: 13 10 84

Instructions are on the website, under “Check your Driving History”. Tasmania www.transport.tas.gov.au of call 1300 851 225 Call to order a “Statement of Tasmanian Driver Licence Details” Western Australia www.police.wa.gov.au or call: (08) 9260 7777

The WA police can issue a State Traffic Certificate that details your WA driving history.

New Zealand www.nzta.govt.nz or (in NZ) call the free call number 0800 822 422. Please email certified documents along with your co mpleted application to [email protected] Please note, should you progress, you will be asked to provide originals or certified copies at Panel Interview.

Your Frequently Asked Questions

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When do applications need to be in? Applications are open twice a year in July and December/Jan. Please ensure you submit an application prior the closing date detailed on the advertisement. Assessment usually takes between four and six weeks, and we’ll contact you at each stage of the process, to let you know how you’re doing, and what to expect next. I already have a Police Check, can I use that one? AV considers Police Checks only valid for 6 months. As long as your police check was issued less than 6 months prior to when we receive your application, it is acceptable. Please note: we require a National Police Certificate, not an individual state check. Can I choose where I will be working? All applicants will be asked to provide their preferred locations. AV’s service needs and your ranking will form the basis of any position offered. AV provides services across all of Victoria. Therefore, offers of employment are based on where we most need to provide services to Victorian communities. Can you send me the relevant application documents to me in hard copy via post? Applications are now taken online, via the AV website.

I’m going on holidays during the selection assessments. Is that OK? In order for us to properly assess your application, you need to be available for all assessment dates. If you do not attend all assessments on your scheduled dates, we won’t be able to progress your application. If you miss an assessment date, we will have to close your application, and you will need to re-apply Alternatively, if you notify AV in writing ASAP before your scheduled assessments, we can allocate your application to a later assessment group and provide you with dates as they are confirmed. I am going on holidays in 2016, does that matter? Yes. Due to the importance of AV’s work, it’s crucial that we have enough paramedics on road at all times to provide services to all Victorians. Therefore, we have to be very structured about when people take annual leave. Upon commencement with AV as a Qualified Ambulance Paramedic, leave roster blocks are structured, and allocated in advance . You will be informed of your leave periods on the first day of your induction. We understand that you may have important events scheduled in 2016 that you want to attend, but it is usually not possible for you to take annual leave outside these designated timeframes. What is a ‘certified copy’? A ‘certified copy” means your original document and

photocopy have been sighted together by an authorised person who verifies the copy as a true and correct copy of the original. Examples of ‘authorised’ people are pharmacists, police officers, lawyers, accountants and doctors. Please note both the front and back copy of the driver’s licence must be certified. Can I find out my ranking? AV can’t disclose this information, because your ranking is a ‘live’ number. As the process continues, your place on the ranking will continue to change. Do I incur any costs throughout the process? Yes. You are required to cover your own travel costs for assessments such as interview and medical/physical assessments. Other costs you’ll have are the Police Check, Driving History Report and Medical Assessment fees. Who should I provide as referees? Please provide at least two (preferably three) people who can comment on your behaviour within a working environment from a supervisory perspective. References need to be supervisors or managers who have had a close and recent involvement in your work over the past 12-24 months. Employment can be paid or as a volunteer.

Your Frequently Asked Questions

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Please make sure your referees are anticipating contact from AV and are willing to participate. Who will be interviewing me? Each applicant will be interviewed by two panel members, a representative from Workforce Strategy & Recruitment and an Operations representative. Where will clinical exams be located? Various Victoria and Interstate options

What can I do to improve my chances in the selection process? AV runs a competitive Selection Process, so you should aim to achieve a high standard of performance in each assessment stage. Your placement on the Order of Merit will be a combined score of your assessment in each area of the recruitment process. Why do I need to complete the physical capacity testing? Ambulance Victoria has a duty of care to all employees to minimise the likelihood of work related injuries and we therefore require applicants for Ambulance Paramedic roles to undertake a physical capacity assessment prior to being considered for employment.

If I am successful, when will I start? Can I choose when I commence? If you receive an Offer of Employment it will contain details of your assigned induction group and starting date. You can choose to decline the offer of employment and hope for another offer with a more convenient time, but we can’t change the scheduled commencement dates. Available positions will be offered to the most appropriate candidate based on Order of Merit ranking and your preferences. All AV Paramedics complete a 3 week induction period before commencing on-road, as well as an on road three month bridging program, and 100% attendance during induction is mandatory to ensure you’re properly prepared.

The Physical Capacity Assessment

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Ambulance Victoria has a duty of care to all employees to minimise the likelihood of work related injuries and we therefore require applicants for Ambulance Paramedic roles to undertake a physical capacity assessment prior to being considered for employment. The following information will assist you in preparing for the physical testing component. The onus is on you to practice prior to the assessment to further increase your chances of success. The new physical capacity assessment commenced in July 2015 was developed by David Caple & Associates in conjunction with Ambulance Victoria following a detailed analysis of the duties performed by our paramedics. The test was developed to obtain an indication of overall physical capacity to assist Ambulance Victoria to avoid placing an employee in a role that they are physically unsuited to, and therefore reducing their risk of injury. The three key areas of fitness that are assessed to obtain an indication of overall capacity are:

1. Aerobic Fitness 2. Muscular Endurance (Lower Back, Neck & Core) 3. Muscular Strength (Lift, Push, Pull and Grip)

The Ambulance Victoria physical capacity assessment involves ten tests. The tests involve vigorous physical exertion, which in some cases will be maximal in nature. Movements include stepping, balancing, holding and generating maximal strength in certain muscle groups. The testing will take 30 minutes to complete. The following table outlines the ten tests:

Physical Capacity test Protocol required Timing (minutes) 1. Aerobic Aerobic Step Test 0-7 2. Endurance Double Leg Hold 7-10 3. Endurance Supine Neck Hold 11-12 4. Endurance Core Strength A - Timed Prone Hold 12-15 5. Strength Static Lift - 245mm 15-17 6. Strength Static Lift - 600mm 17-19 7. Strength Static Lift - 950mm 19-21 8. Strength Static Push - 950mm 21-23 9. Strength Static Pull - 950mm 23-25 10. Strength Grip Strength 25-27

Scoring Applicants are awarded a Pass or Fail result for each of the 10 tests. For tests 1,2,3,4 & 10, if an applicant fails one of these tests, they may be required to undertake further testing to determine their suitability for the role. For tests 5,6,7,8 & 9, if an applicant fails one of these tests, they will not meet the inherent requirements of the role. The information below will assist you with your fit ness preparation and give you a change to practice before your assessment.


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1. Aerobic Fitness – Aerobic Step Test

Purpose and rationale: This test measures cardiovascular and endurance fitness. Cardiovascular endurance is a specific requirement of many Paramedic tasks. Cardiovascular endurance ensures they can maintain periods of sustained intensity without suffering from high levels of fatigue. This test requires the subject to step up and down on a 415mm step at a gender-determined rate for 3 minutes.

Pass Mark

Predicted VO2 MAX - AVERAGE age/gender related Norms (below)

Heart Rate Recovery – AVERAGE (below)

Note: if an applicant fails this test, they may be required to undertake further testing to determine their suitability for the role.

Predicted VO2 MAX Scoring – Male/Female

Males:

Rating Age 20-29 30-39 40-49 50-59

Poor <41.9 <35.3 <30.8 <29.4

Fair 42.0-46.3 35.4-38.9 30.9-34.4 29.5-32.8

Average 46.4-51.0 39.0-42.6 34.5-39.2 32.9-36.0

Good 51.1-55.0 42.7-49.9 39.3-44.7 36.1-40.3

Excellent >55.1 >50.0 >44.8 >40.4

Females:

Rating Age 20-29 30-39 40-49 50-59

Poor <30.0 <26.0 <23.9 <21.0

Fair 30.1-34.9 26.1-29.9 24.0-27.9 21.1-23.9

Average 35.0-39.9 30.0-33.0 28.0-30.9 24.0-28.9

Good 40.0-45.0 33.1-40.9 31.0-37.9 29.0-34.9

Excellent >45.1 >41.0 >38 >35

Heart Rate Recovery Scoring – 1 minute post exercis e Heart Rate

Condition Recov ery Rate Number Poor Less than 2


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Fair 2 to 2.9 Average 3 to 3.9 Good 4 to 5.9 Excellent Above 6

2. Muscular Endurance – Double Leg Hold

Purpose and rationale: This test measures the Endurance of lumbar extensors and gluteal muscles. Carrying, bending and lifting endurance is necessary for injury prevention while undertaking a range of Paramedic tasks. This test requires the subject to maintain the required posture for 120 seconds. The Paramedic’s tasks related to this test include:

• Lifting bags from the vehicle and carrying to the scene • Lifting and positioning equipment while attending to a patient • Lifting the stretcher loaded with a patient. • Lifting the spine board at ground level

Pass Mark

The recommended endurance time is 120 seconds



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3. Muscular Endurance – Supine Neck Hold

Purpose and rationale: This test measures the endurance of the neck flexor muscles. Carrying, bending and lifting endurance is necessary for injury prevention while undertaking a range of Paramedic tasks. This test requires the subject to maintain the required posture for 30 seconds. The Paramedic’s tasks related to this test include:

• Lifting bags from the vehicle and carrying to the scene • Lifting and positioning equipment while attending to a patient • Attending to the patient whilst adopting awkward postures

Pass Mark

The recommended endurance time is 30 seconds



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4. Muscular Endurance – Timed Prone Hold

Purpose and rationale: This test measures abdominal muscle strength and endurance for core stability and back support. This test has been developed as a tool for assessing core stability. Core stability is an important component in many tasks that the Paramedic is required to perform. This test requires the subject to maintain the required posture for 75 seconds. The Paramedic’s tasks related to this test include:

• Attending to patient in a cramped/inaccessible space • Extrication to stretcher using spine board & evacuation mat • Moving a patient on a stretcher • Lifting shock stand whilst in the ambulance

Pass Mark

ALS – 75 seconds Pass, 90 seconds Desirable



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5. Muscular Strength – Static Lift 245mm Height

Purpose and rationale: This test measures strength of various muscle groups involved in lifting, including, gluteals, quadriceps, shoulders and the lower back. This test is designed to assess the subject’s ability to lift at low levels. The 245mm height lift test represents a spine board team lift. The Paramedic’s tasks related to this test include:

• Lifting and positioning patients and patients limbs at low heights • Lifting patients on a spine board as a team lift

Pass Mark

42kg Pass, 61kg Desirable

Note: if an applicant fails this test, they will not meet the inherent requirements of these roles


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6. Muscular Strength – Static Lift 600mm Height

Purpose and rationale: This test measures strength of various muscle groups involved in lifting, including, gluteals, quadriceps, shoulders and the lower back. This test is designed to assess the subject’s ability to lift at medium levels. The 600mm height lift test represents a mid-stretcher team lift. The Paramedic’s tasks related to this test include:

• Lifting and positioning patients and patients limbs at medium heights • Changing the height of the stretcher when loaded with a patient

Pass Mark




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7. Muscular Strength – Static Lift 950mm Height Purpose and rationale: This test measures strength of various muscle groups involved in lifting, including, gluteals, quadriceps, shoulders and the lower back. This test is designed to assess the subject’s ability to lift at high levels. The 950mm height lift test represents a full stretcher height team lift/load. The Paramedic’s tasks related to this test include:

• Lifting and positioning patients and patients limbs at high heights • Lifting and loading of the stretcher when loaded with a patient

Pass Mark




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8. Muscular Strength – Static Push 950mm Height

Purpose and rationale: This test measures upper body pushing strength. Pushing strength is an important component of the tasks that are required of a Paramedic. The Paramedic’s tasks related to this test include:

• Pushing equipment, stabilizing unsteady patients, moving patients into ambulance • Pushing stretchers over various terrain, including up sloping ground, over obstacles, through

gravel and grass • Pushing patients in wheelchairs

Pass Mark




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9. Muscular Strength – Static Pull 950mm Height

Purpose and rationale: This test measures upper body pulling strength. Pulling strength is an important component of the tasks that are required of a Paramedic. The Paramedic’s tasks related to this test include:

• Pulling equipment, stabilizing unsteady patients, moving patients into ambulance • Pulling stretchers over various terrain, including up sloping ground, over obstacles, through gravel

and grass • Pulling patients in wheelchairs

Pass Mark




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10. Muscular Strength – Grip Strength

Purpose and rationale: The purpose of this test is to measure the maximum isometric strength of the hand and forearm muscles. Handgrip strength is important for many tasks performed by the Paramedic. Also, as a general rule people with strong hands tend to be strong elsewhere, so this test is often used as a general test of strength. The Paramedic’s tasks related to this test include:

• Gripping bags and equipment, holding unsteady patients, moving patients • Gripping and pulling stretchers over various terrain, including up sloping ground, over obstacles,

through gravel and grass • Gripping and restraining wheelchairs on slopes.

Pass Mark



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