Q2 2014 merchandising meeting

170049Life Number

Q2 Merchandising MeetingTeam 75/338

AgendaIntroductions

Birthdays & Anniversaries

Recognition & Awards

Safety

2014 New Items and POS

Business Update

GPS Phones and Cuberoute

Merchandising Execution

Conculsion

Name

Area You Support

What is your favorite summer time activity and Nabisco Item!

Introductions

Birthdays

Michelle Bermudez – 4/3Roy Gaither – 4/1Hector Hiraldo – 4/15Ricky Strickland – 4/10Tyler West– 4/9

Birthdays

Joe Bologna – 6/20Skip Brinkley – 6/18Debbie Carlson-Nelson – 5/28Ali Fawaz – 6/10Manuel Garcia – 5/19Chris Lemonis – 5/29Johnnie Mcelroy – 4/9Aileen Pagan – 6/25Marc Southworth – 6/29John Trease – 6/7

Anniversaries

Tyler Burns – 6/11/13

Hector Heraldo – 5/3/94

Kara Jordan – 6/27/11

Lara Shuler – 5/5/10

Anniversaries

Dan Bergen – 6/25/13

Richard Des Jardin – 5/7/08

Garry Kessler – 6/10/13

Chris Lemonis – 4/6/05

John Trease – 5/19/08

Managers Awards

Team 338

Tracy Rossi

Wal-Mart 5036

WM 5036 got more Chip Ahoy then would fit on the ice cream truck. The Oreo PRD sold down so I put the Ice Cream CA on there.

Dan Bergen

Aileen Pagen

Marc Southworth

Omar Banegas

* Flexible* Dependable* Has helped other teams when needed

Seth CarranzaEVICTION!

*Always being flexible and willing to help out the team where needed*Helping train new SSRs*Newly promoted to FT SSR on the Super Territory!

Jeb Hicks

*Always spotting an opportunity and consistently sharing successes.*Helping train new hires

John Eccleton

*Evicting the Competition*Training New Hires*Flexibility

NEW Reese’s Oreo

You are all Superstars!!!!

2 For U

June 2-4-UShoulder Stretch- June WHY: To avoid cumulative trauma disorders as well as to keep your body limber and in good physical condition. Flexibility in the upper back, shoulder, and scapular area is important for maintaining erect posture. How: This stretch is done with your fingers interlaced behind your back. Slowly move your arms away from your back until you feel a stretch in your shoulders and chest. Time / Rate: Arms behind Stretches should be held for 5 seconds and done 3 times. WHEN: As a daily stretching program and when you have shoulder, upper back, neck or elbow tension, tightness or discomfort. This is used to improve posture. REMEMBER: Do all exercises slowly and to your full capacity. Stretching should be felt in the shoulders and chest. Respect pain, numbness and tingling symptoms. Stop if it hurts! Stretching should never hurt. Only go to the point where the stretch feels comfortable, not painful.

Where we rank in the region…

Type of Injury # %Strain 5 36%Fracture 0 0%Contusion/Sprain 3 21%Auto accident 0 0%Sprain 3 21%Laceration 3 21%Total 14 100%

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Staying in a stooping position for long periods of time puts stress on your tendons/ligaments

Change position frequently

Never kneel on a hard surface

Use something to cushion your knees ALL the time

Do not stand quickly from a kneeling position

Kneeling & Stooping

SAFETY POLICIESSAFETY POLICIES


The longer you kneel on a hard surface or stoop in an awkward position, the more at-risk you put yourself & higher probability of having a knee injury

Stand up slowly• Hold on to the shelf or other stable object as you stand up from a

kneeling or stooping position

If there is nothing to hold onto, simply place your hands on one knee & push yourself up slowly

Kneeling & Stooping


CLICK TO EDIT MASTER TITLE STYLE Kneeling & Stooping

Safety PoliciesSafety Policies

TIP & BEST PRACTICE

The only way to get to the lower shelves is by kneeling OR stooping

Make sure to change positions frequently

Consider stocking the lower shelf with one product, then switching to a higher shelf to reduce the time spent in an awkward position (alternating product & position)

Can you find what is correct with the SRs body position in the above picture?

What is wrong with how the SR is kneeling in the above picture?

CLICK TO EDIT MASTER TITLE STYLE Kneeling & Stooping

Safety PoliciesSafety Policies

TIP & BEST PRACTICE

The only way to get to the lower shelves is by kneeling OR stooping

Make sure to change positions frequently

Consider stocking the lower shelf with one product, then switching to a higher shelf to reduce the time spent in an awkward position (alternating product & position)

Can you find what is correct with the SRs body position in the above picture?THAT’S RIGHT! The SR’s back is Straight!

What is wrong with how the SR is kneeling in the above picture?THAT’S RIGHT! The SR’s Knees are on a hard surface, no protection!

Safety Gear

MondelezGarden

Knee Pads

Safety Gear

Buy me at Walmart for $5!!!


Consult with store management to get Mondelēz product lowered to a level where a ladder is not needed

• Many reps & managers have been very successful at getting the product lowered

• This will reduce the dangers that exist when using a ladder• Reducing the amount of back stock at the store will also help lower the risk

When at all possible, have the store pull the pallet into a more workable area

• The best working position is to have the pallet accessible from the front & back to avoid reaching across the pallet to pull product to you

• Reaching to pull product can put an excessive amount of force on your back & shoulders

Avoid stepping on pallets if at all possible • Walk around to the other side of the pallet to pick product • If you must get on a pallet to get product, use one foot to place on the pallet

& one foot off the pallet• Place your foot on the slat directly over the bottom wood• The slats on the pallet could be old & brittle

Tips for Reducing Backroom Incidents


When you first enter into the back room, stop & take a look around to see what potential hazards you may encounter

• Things change quickly, so be aware of your surroundings, including pallets on the floor, holes in the floor, protrusions from the rack, etc…

• Never read any material or look at the laptop while walking

Avoid carrying product down a ladder • Very serious injuries have occurred from missing the bottom rungs & falling &

bumping the head or knee • If you must pick product off of higher shelves on a ladder, try to find a way to lower

the product (into a shopping cart or hand off to someone) so you can use the 3 points of contact while descending the ladder

Make sure to follow proper procedure when folding carts• Leave one side out & locked & rest the other carts inside the

first cart using the same procedure• Never fold up both ends of the cart as the potential for injury

increases dramatically


SAFETY POLICIES & BEST PRACTICESSAFETY POLICIES & BEST PRACTICES


Keep hands inside the cart rail when pushing the cart through doorways• Hands & fingers can get crushed against the wall or door

frames if they are on the outside of the cart

Wear slip resistant shoes when working, especially on wet OR snowy days • Wipe off your shoes before entering the store• Look for wet spots on the floor in the back rooms• If you notice a wet spot, notify a store employee

or wipe up the wet area yourself

Tips For Reducing Backroom Incidents





HAZARD: Debris in the back room or aisles

PREVENTION: Pick up cardboard, plastics & other Debris when observed; everyone is responsible for safety

HAZARD: Slippery surfaces in the aisles or back room

PREVENTION: Clean up spills or standing water when observed; wear slip resistant shoes

CLICK TO EDIT MASTER TITLE STYLEInjury Prevention: Proper Lifting

• Size up the load BEFORE you lift— Knowing what you're doing and where you're

going will prevent you from making awkward movements while holding something heavy

• Clear a path• Keep your float and the product close to you

• USE YOUR LEGS-SAVE YOUR BACK

CLICK TO EDIT MASTER TITLE STYLEInjury Prevention: SAVE YOUR BACK

Back injuries are among the most common workplace injuries today

Wear and Tear

Repetition

CLICK TO EDIT MASTER TITLE STYLEInjury Prevention: SAVE YOUR BACK

Correct Incorrect


Please sign Safety Sign-Off Sheet for the

Modules

MondelezInternational

What’s new with the company?

CLICK TO EDIT MASTER TITLE STYLEPOP QUIZ

What does the word “Mondelez” mean?

Delicious World

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What is the net worth of our company?

$60 Billion

Soccer-”Pass the Love” Movement

3 Year Partnership as the OFFICAL

Sponsor/Snack/Cookie/Cracker/Candy/Gum of:

U.S. Men's & Women’s Soccer

Pass the Love POS

Chips Ahoy! 50th Birthday Celebration

New Oreo Mini Graphics

June 2014

Back to School

June 2014

Football

Fall 2014

2014 Q2 and Q3 New Items

What to do with Limited New Items

BUSINESS UPDATE

Best Practices to Getting Organized…

Sales – Team 338

Sales – Team 75

Quarter Close

Publix

Quarter Close

Winn Dixie

Quarter Close

Wal-Mart

Labor Report

YTD

Team Unsaleables

• Loose product left in backstock• Boxes not labeled• Credits not labeled

What can WE do to manage waste?

What can WE do to manage waste?

GPS Phones• No Red Phones• Minimal edits• Communicate Issues• No Rounding• Time entered by Saturday• “Off duty” for breaks of any kind • Record CPISH Accurately

“Unquestioned integrity in everything we do”

CPISH1. Check the invoice to verify the correct count for how many cases were received on the delivery.

2. Work the delivery and count how many cases did not get worked.

3. Count how many full cases you worked from back stock

NOTE: Moving product to change a display or working partial cases/repacks from back stock does NOT count as cases worked: Each case that is shipped to the store can only be counted one time when it is initially opened and put on the sales floor.

No Cell Phones On The Job

Recap Example• Store Name

• Arrival Time

• Time spent in store

• Specific store info

• Communication with

management

• # of cases worked

• Condition of back

stock

• Total Hours Week-to-

date

• CC to RMS

Start Times

SSRs are to arrive at stores AT LEAST 1 hour after the scheduled

delivery time.

If an SR gives you delivery times, but does not give a start time, make the judgment call and

start at least 1 hour after the delivery time.

Expectations: Cube Route

How Many Cases Merchandised?

• Ken is expecting a 63 case delivery. • The receiver counted 60 full cases on the invoice

and delivery. • Ken pulls 10 full cases of Oreos from backstock.• After merchandising, he puts 5 full cases and 2

partial cases into backstock.

Full Cases Full Cases Cases ThrownCases Pulled From Placed Into By Someone Cases

Received Back Stock Back Stock Else Merch'd60 + 10 - 5 - 0 = 65

How Many Cases Merchandised?• Kara arrives at Publix at 1:00 PM. • She is expecting a 125 case delivery. • Kara checks the invoice, 115 full cases were received. She pulls 5

full cases of Ritz, 5 full case of Oreos and 5 full cases of Wheat Thins from backstock.

• Mo (SR) is in the store and throws 15 full cases. Kara pulls down the Chips Ahoy display repacking 5 banana boxes.

• Kara receives a call from her Mom. She spends 25 minutes talking and eating a sandwich from the Deli.

• After merchandising, she puts 10 full cases and the 5 banana boxes into backstock.

• Kara leaves the store at 4:25 PM.Full Cases Full Cases Cases Thrown

Cases Pulled From Placed Into By Someone CasesReceived Back Stock Back Stock Else Merch'd

115 + 15 - 10 - 15 = 105

Record Kara’s Time…• Kara arrives at Publix at 1:00 PM. • She is expecting a 125 case delivery. • Kara checks the invoice, 115 full cases were received. She pulls 5 full

cases of Ritz, 5 full case of Oreos and 5 full cases of Wheat Thins from backstock.

• Mo (SR) is in the store and throws 15 full cases. Kara pulls down the Chips Ahoy display repacking 5 banana boxes.

• Kara receives a call from her Mom. She spends 25 minutes talking and eating a sandwich from the Deli.

• After merchandising, she puts 10 full cases and the 5 banana boxes into backstock.

• Kara leaves the store at 4:25 PM.Store StoreStart End Total Time Off Duty Total Min.Time Time In Store In Store1:00 PM

4:25 PM 3:25 - 25 = 180 Mins

What is the difference between these two documents?

1. 2.

MerchandisingExecution

Types of Successes

• Eviction• Better Location• Ad item that did not have an

original display plan• Bigger display than originally

planned• End cap transfer to dump bin• “Long-term” Displays

Backroom Management

Bird + Ad Pallet

Backstock Focus Areas

• Label ALL repack boxes• Like-items placed together• Heavy items stacked on the bottom• SKU facing OUT • Down stack ad items

Walmart Theater Box

1.Fill the dump bin

2. Fill the home (shelf)

Walmart GO Cup Dump Bin

Location, Location, Location

77

Wooden Produce Racks**Every package is couponed

Shelf Tags and Display Signs

78

• Shelf tags present

• Tag is in correct location

People will NOT buy something if it does

not have a price!

King Size at Speedy Checkout

We can’t afford to lose

this space!

The “DOs” and “DON’Ts”of Mondelez International

What is wrong with this picture?

NOT VTW!


DON’T PLUG

DON’T!


BEFORE: BEFORE: AFTER: AFTER:

DON’T! DO!

Display Focus Areas

• 1 to 2 products on the side of an end cap

• Correct SKU Mix

• Neatly Merchandised and Fronted

• Location, location, location…

What is a Perfect Store?

• But what can WE do?• Billboard• Back stock VTW• Shelf and displays

full – No OOSs• Tags and signage• POG integrity• Rotation – no OODs• Customer service

Vacation RequestsFull Time SSRs ONLY

* You can use your PTO days, for any absence, planned or unplanned, regardless of the reason* PTO should be scheduled in weekly increments (like vacation days in 2007) * PTO should be scheduled in full-day increments (½ PTO days can only be taken on an exception basis with management approval)* It is your responsibility to manage your PTO, which includes: Planning absences whenever possible so you meet your job responsibilities (incl. communicating w/ your mgr about your absences) Informing your manager as early as possible if you have an unexpected absence and when you will return Knowing how much PTO you have available and how much you have taken Taking no more PTO than you are entitled to Tracking carryover days (If you end up w/ unused PTO days, you may carry over up to five days to use during the first quarter of the next year)* Save some days for the unexpected - whether it's illness, injury, an emergency or even a surprise invitation/opportunity* Employees whose scheduled day off falls on an observed/fixed holiday will receive a flexible holiday in exchange

Vacation Requests

• iDeploy is coming back… what does this mean for you?

• Set availability = more hours for you!• FT and PT SSRs will ALL need to

request days off outside of their availability

• Weekly calendar communications with current requests

• All requests off will be first come first serve

What do you need from me?

Q2 2014 merchandising meeting

Sales

Transcript of Q2 2014 merchandising meeting